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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 303

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S
S K Mallik
from Powai, Maharashtra
Dec 5, 2020
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Address: Noida

Hdfc bank is deducting Rs5.90 on each Imps transaction and doesn't provide the NEFT facility on its mobile app... Seems it is a deliberate attempt to deduct fees for each transaction...
HDFC Bank customer support has been notified about the posted complaint.
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    S
    ssd27may
    Dec 5, 2020
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    Hi HDFC Team,

    I am not getting OTP on my canada number while adding new beneficiary or while transferring money to other account.

    I get OTP when i try to pay bills using debit card. So looks like some issue is there on hdfc website. Can you please please look into this ASAP.

    I have already raised numerous complaint and sent many emails to support team but not reply.

    Date of incident :- 4th Dec 2020, time 10.20 AM IST
    My customer id is 35793507
    My RMN mobile no :- +[protected]

    Thanks
    Sidhesh
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Subhojit Ghosh Moulick
      Dec 4, 2020
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      I want to reset my Password, so I required OTP in my rediffmail account, which is not received by me although I am trying regularly.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vikash1245
        from Powai, Maharashtra
        Dec 4, 2020
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        It's been 5 days now and my refund amount is still not showing in my account. Here's the RNN hCE[protected]Sz5. Please update the status.

        Here's my account details
        Vikas Singh
        Account no. [protected]
        Mobile number - [protected]

        I tried calling customer care wasted 3 hours but no solution I even visited nearest branch but they did not provide me solution but email address.
        Please reach out to me. I have already wasted my time on call and by visiting the bank. Right now I'm very frustrated please respond quickly or else I'll investigate myself and pinpoint the problem that you guys are lacking and bring it Infront of everyone.

        Feel free to contact me.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vegulla Rambabu
          from Hyderabad, Telangana
          Dec 4, 2020
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          Resolved

          25/11/2020 PAYMENT RETURN FEE 450.00 Dr

          Payment return fee is levied though the Credit card payment is done on time.

          Credit Card Number [protected]

          Regards
          Nov 19, 2021
          Complaint marked as Resolved 
          Transaction was reversed
          HDFC Bank customer support has been notified about the posted complaint.
          How can bank show 4856 Credited to and Debited back from Credit Account when there is no sufficient fund and levie the return fee though the payment is done ontime.
          Vegulla Rambabu's [Complaint's author] reply, Dec 14, 2020
          Is there any update on this?
          Raised a complaint regarding the above and the reference id is HBL=[protected]. But there is no traction on this till now.
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            S
            from Powai, Maharashtra
            Dec 4, 2020
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            Dear Team,

            I was purchased HDFC Fasttag from month of march but online details not available so I can check with POS there are update wrogly update vin no agaist Vehicle no.

            My Reg Mobile no:- [protected]
            Vehicle no MH12SQ1543
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              parveen Kaliramna
              from Powai, Maharashtra
              Dec 4, 2020
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              I HAD RECEIVED A EMAIL AND MESSAGE FROM HDFC BANK THAT I AM ELIGIBLE FOR "voucher of Rs. 2, 500 ON spend OF Rs. 26, 000 online using your HDFC Bank Business Credit Card from 22nd July to 31st Aug, 2020."
              in terms and condition of voucher it is mentioned that voucher will be sent with in 90 days from offer end date.
              Since 90 days are already completed on 30.09.2020 but till date i didn't get any voucher.
              i also mailed to HDFC Bank, but did not get any satisfactory answer from there side, every time they reply me query reference number for this e-mail: [protected] only.
              KIndly help me out on this.
              Registered mobile no with bank [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              not resolved till date
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                N
                NSO
                Dec 4, 2020
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                Address: The Mall Shimla - Himachal Pradesh

                I am holding a saving account and fixed deposits with Shimla Branch and maintaining sufficient balance in my customer ID. Last year I was charged on different occasions Minimum Balance charges totaling upto almost Rs 5, 500/- on the pretext of not maintaining sufficient balance.
                On approaching the bank personally the person insured assured that the charged will be reversed however it will take some time . Despite this assurance I was again charged on two more occasions.
                I again approached the bank and some amount was partially reversed and credited to my account and I was informed that the balance will be reversed subsequently. I was told that since the branch manager has a limited authority per month it will be done in the subsequent months. This never happened despite my repeated followups. After few months the person incharge dealing with my complaint was transferred to another branch and my case was pushed under the carpet. As I am staying out of Shimla I cannot visit the branch every now and then. Kept following up on emails and WhatsApp but without success or response. Finally I got ho;d of the new relationship Manager and passed on the details to him earlier during the current year. I was again assured that the charged will be reversed but no action was taken except verbal assurances . Even my emails are not being responded to . After 6 months I again reminded to follwup and threatened to escalate the matther to the next level so another small token amount was reversed . Half of the amount wrongly charged to my account still stands recoverable ( Approx Rs. 3000) After this I approached / called the branch Manager and appraised him of the entire situation though he was copied on all my email communication in this matter. I was again assured that the matter would be resolved within one week. I again topped up my email communication to this effect. Unfortunately nothing moved further even after approaching the Branch Manager as well. I am trying to lodge an online complaint
                https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...
                This link takes you to a certain page after that does not allow you to update anything further so cannot even file an online complaint. Without reaching the next level even the banking ombudsman is not accepting the complaint. I am seeking assistance how to recover my hard earned money siphoned off from my account.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kamalakar chalasani
                  Dec 4, 2020
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                  Address: Hyderabad, Madenaguda branch

                  Since I have not paid the loan during the COVID situation HDFC Bank had deducted the overdue amount on top of that they have deducted EMI TRN component. I am worried about these deductions how the bank can deduct the amount from my account without my permission. they need to inform me before deducting any amount from my account. May be bank have a feeling that my account is their pocket that they can take it when ever they like.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Suresh Bokinala
                    Dec 4, 2020
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                    I have HDFC savings accounts, In the name of Fund TRF DM 18900 rupees was diducted, hdfc is really fraud bank.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ankur25.sharma
                      Dec 3, 2020
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                      Address: CHAK HARETI,NEAR PUNWARKA BLOCK ,

                      Respected Sir/Mam,
                      Iam Ankur Sharma S/o Mr.Chandrapal Sharma from Saharanpur, U.P, would like to bring into your knowledge that I have taken a bike (UP 11 R 8183), loan from centurion bank of punjab, Dehradun branch in 2006 and completed it in 2008 but couldn't get NOC for the same.Now as this bank is a part of your esteemed bank, I would like to request you to provide me the same or tell me the processes of obtaining the same.It will be great help for me.
                      Thanking you

                      With regards
                      Ankur Sharma
                      Email: ankur25.[protected]@gmail.com
                      Contact: [protected]
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Pragati1891
                        Dec 3, 2020
                        Resolved
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                        Resolved

                        Hello Team,

                        I had cancelled my order on flipkart yesterday. Flipkart immediately initiated the process and completed the refund process. I received message from hdfc bank as "ur transaction on HDFC Bank DEBIT/ATM card ending XXXX for rs. 82350.00 has been credited/reversed by flipkart on[protected]:01:05:29". I checked online using internet banking but i do not see the amount credited. Since this is a huge amount. I did call customer care and Relationship Manager and they assured me that the amount would be credited in 2-7 day but i dont wanna take any risk as the amount is huge. Request you to please check and help me refund my money back
                        Dec 4, 2020
                        Complaint marked as Resolved 
                        I contacted customer support. They resolved this issue. Thank you 😊
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 04, 2020
                        Updated by Pragati1891
                        Now 259 amount is pending. Hope that too get deposited soon
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                          H
                          Hidayathshaik
                          Dec 3, 2020
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                          I am been charged rs. 177 stating inter-brn cash chg incl gst.

                          Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

                          Account number: [protected]

                          If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.
                          +1 photos
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                            A
                            Adish Udayan
                            from Powai, Maharashtra
                            Dec 3, 2020
                            Resolved
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                            Resolved

                            I have an issue with my HDFC Consumer durable loan I took a 9 month emi loan and already taken 9 emi's from my account and now again i receive message to pay emi when i tried to contact there customer service it is always busy my call is on hold for long time.I need support from the bank regarding my matter.
                            Dec 31, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              medha shrivasatava
                              from Powai, Maharashtra
                              Dec 3, 2020
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                              My payment of Rs 1, 179 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
                              I request you to look into this issue and resolve it as soon as possible.

                              My email id: shrivastava.[protected]@gmail.com
                              Phone number: [protected]

                              Thanks,
                              Akanksha shrivastava
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                medha shrivasatava
                                from Powai, Maharashtra
                                Dec 3, 2020
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                                Address: Guna

                                My payment of Rs 1, 179 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
                                I request you to look into this issue and resolve it as soon as possible.

                                My email id: shrivastava.[protected]@gmail.com

                                Thanks,
                                Akanksha shrivastava
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  from Powai, Maharashtra
                                  Dec 2, 2020
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                                  Resolved

                                  Address: Bhubaneswar

                                  Unknowingly a transaction made transaction ID is- MIR[protected], Don't know why this deducted and need immediate refund and action on it.
                                  My registered mobile no is -[protected]
                                  Dec 4, 2020
                                  Complaint marked as Resolved 
                                  Not solved thank you
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    G
                                    Gurpreet Make-over
                                    Dec 2, 2020
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                                    Address: Flat no K803, Ncc Meadows-2, Yelahanka, bangalore 560064

                                    Dear Sir,

                                    Please note, my wife have bank account in HDFC BANK & account no is [protected] with customer I’d 66468110.

                                    HDFC deniers credit card [protected].

                                    bank issued me new credit card because old credit card is expired and my card payment setting is changed from full payment to minimum payment.

                                    i did shopping in jan-2019 till june 2019. then i got call from bank that my credit card bill is around 50, 000 including extra charges.
                                    as i was not aware that payment setting is changed.
                                    that time they told me to pay whatever i spend just pay that only and rest extra charges will cancel.

                                    and i paid within half an hour from that call.

                                    but they did not cancel extra charges on my credit card.

                                    they charge me around 9849 ruppee as extra charges.

                                    i did lots of complaint via email and phone. but no solution.

                                    till today they had charge me in total 14059 ruppee.

                                    i have very good record with lot of banks.

                                    i go through too much harassment created by hdfcbank.

                                    Please help to resolve this issue.

                                    thanks,

                                    jasmeet
                                    +1 photos
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                                      A
                                      Aviral Sachdeo
                                      from Powai, Maharashtra
                                      Dec 2, 2020
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                                      I want to cancel two transaction that I made using Google Pay, It was a fraud.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        B
                                        Bhaskar1237
                                        Dec 2, 2020
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                                        I have been charged in below txn every month.
                                        Could you please explain what exactly is it.

                                        1. Dc intl pos txn markup+st[protected] charged 379.32.
                                        2. Dc intl pos txn markup+st[protected] charged 25.99.
                                        3. Dc intl pos txn markup+st[protected] charged 46.13.
                                        HDFC Bank customer support has been notified about the posted complaint.
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