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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 298

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A
Ajeetsingh1
Dec 20, 2020
Jun 2, 2023
This thread was updated on Jun 2, 2023
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Fastag dispute

Address: A-44,Vikas Nagar , Dharuhera, Rewari

I have purchased HDFC fastag 1 year ago but my vehicle no. not updated in my fastag. Now I am not able to recharge my fastag also No records found showing on website. I have called customer care so many times but no solution given till now by their side....
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M RAVIKISHORE
Dec 20, 2020
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Address: Rajampet,kadapa

I am a hdfc bank credit card user, they have activated one assist m fee of Rs. 1899/- with out any information to me, how they do this without my concern. So I am requesting to cancel this service as soon as possible.
Ph.[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    kuldeepkumar2040
    Dec 20, 2020
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    There was a transaction in my bank account. I get a call from customer care about that transaction. But customer care considered it as a fraud and blocked my account. but i requested him don't block my account but he did. i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

    I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 1 days. Its almost 3 days and i have not received any message/mail from bank end.

    Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

    Now who is responsible? Is it the customer care representative / bank/ myself who had called them for a query
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      dpradip
      from Gurgaon, Haryana
      Dec 19, 2020
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      Resolved

      Two refunds of RS 359.15 not yet credited from Myntra after several reminders and follow up with hdfc team, snapshots attached as ready refn
      +6 photos
      Dec 25, 2020
      Complaint marked as Resolved 
      It's not yet resolved still pending
      HDFC Bank customer support has been notified about the posted complaint.
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        Srinath Ramadurai
        Dec 19, 2020
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        Address: 3/70,Kudi Theru, Therkku Arangoor, Arangoor, Trichirappalli

        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1879/- from my credit card number ending with 3918 without my concern on date:18/12/2020. I am not interested about this service and don't want this membership any more. So cancel the One assist membership and refund this debited amount of Rs.1879 /- .

        This amount was debited from my de-registered credit card ending with 3918.

        Name :- Srinath R
        Credit Card Number Ending :- 3918
        +1 photos
        Jan 21, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dec 20, 2020
        Updated by Srinath Ramadurai
        Please Deactivate the one asset membership account also.

        Relationship No :5883782
        Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
        Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
        Cancellation of One Assist Membership

        I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:21/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

        Please deactivate and refund my money ASAP

        Name: Suresh Krishnamoorthi
        date of incident : 08/04/2021
        hdfc Credit Card No. XX0988
        mobile no: [protected]
        email : suresh.dce.[protected]@gmail.com
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          YAPI MURTEM
          Dec 19, 2020
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          Address: Itanagar

          When I initially opened my account the person in charge told me that I have to deposit 15 thousand by cash at first and when I was depositing the money, he told me that I have to deposit 14000 now and keep 1000 in his hand and ext day he will deposit it for me so that my account can officially open, I thought how thoughtful of this bank to decrease my hassle and I, with my blind thrust gave him the money and next day I went to generate my atm pin and there I saw the amount and it was Rs14115 and then I took out a mini statement and it showed that my Rs 885 was deducted for DCD which I never applied for ...please look into this matter, don't deduct people's money without their consent
          HDFC Bank customer support has been notified about the posted complaint.
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            M
            Manish Kumar B
            Dec 19, 2020
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            I had applied online for account opening at MALUR Branch(Karnataka), and even visted my branch for KYC verification. It's been more than 3 months I haven't received any welcome kit
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Prabhu_00
              from Delhi, Delhi
              Dec 18, 2020
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              I was employed in a co. back in 2018 and left it in early 2019 after few months I received a msg that my money was deducted due to non maintenance and it became nill .
              I talked to support team they said I have to visit branch and branch employee told me to go to the branch which is 22 km far from my place.
              I thought it would stop at 0 but after few month I got msg hat it keeps on deducting and my balance got in negative.
              I dropped numerous mails and consumer forums but they dont close it and saying I have to Pay first all the money i.e 6503.
              I dont have that much of salary. Please help me out here Its been more than a year fighting over this.
              +3 photos
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                M
                Mohan Chandore
                from Powai, Maharashtra
                Dec 18, 2020
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                On 17 of December 2020 I've payed rs 10000 cash for the credit card. On the same day at around 6 pm, 9200 rs was deducted when i had not done any transaction. I want to know the details as to why those money were deducted. If this query is not solved within 24 hrs I'll be complaining to the RBI.
                +1 photos
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                  S
                  srinivassonepelly
                  from Powai, Maharashtra
                  Dec 18, 2020
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                  Hi,
                  my name is srinivas
                  I haven't any credit card or bank account with HDFC bank. But in my cibil report a credit card is showing and it has some due amount. Due to this, My CiBIL score is very low. kindly take this is an complaint and take immediate action on this.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Six days completed...still i didn't get any response... My car loan also rejected due to this...
                  I want quick action...
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                    P
                    param123
                    from Ahmedabad, Gujarat
                    Dec 18, 2020
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                    Address: Bangalore

                    I have applied for fastag via hdfc online with refernce number HR[protected]. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
                    After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services.
                    I have 8 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sathya Devireddy
                      from Powai, Maharashtra
                      Dec 18, 2020
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                      I had submitted for re-issue of fast tag by paying sum of Rs. 100 to the specified account "SMPLIFED FINE PVT LTD. on 21st January 2020.

                      the Reference No. is BM[protected].

                      In spite of repeated calls to TOLL free no. i had not received the FAST TAG as of today.

                      As A last resort i am complaining to consumer complaints against the HDFC bank before approaching the BANKING OMBUDSMAN.

                      MY Phone number: )[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Gunjan Pawar
                        Dec 18, 2020
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                        I've applied for an Insta Jumbo loan online and it's processed on 8th of Dec. 2020, I got loan amortization schedule ([protected]) and 1st emi statement also but till now I've not received the loan amount. As I don't have account in HDFC so it should be Demand Draft that they've to send but there is no information about DD whether it send or not. Customer Care no. I've already tried so many times if I connect to loan department then they say plz contact credit card department and under credit card there is no option of query regarding this type of loan so it's going round and round only. Don't know whom to contact and why should I pay emi for the amount that I've not received yet..
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 21, 2020
                        Updated by Gunjan Pawar
                        How this complaint marked as resolved when till date I've not received my Demand Draft. Since so many days I'm calling customer care and finally today I got to know that DD was dispatched on 9th of Dec by Swift Courier tracking #[protected] but I've not received it yet. While tracking it online it's showing no details available, almost half of may day is wasting on tracking this issue. I'm repenting now why I've applied for this loan, EMI for this amount I've to pay till 5th of Jan while there is no amount received so far...can any HDFC executive help me in this regards?
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                          apurohit
                          Dec 18, 2020
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                          Address: brg shangrila RH32, talawali chanda indore

                          Hello,
                          Trans Ref # :[[protected] ]
                          Account No: [protected] ]
                          Mobile No : [[protected]]
                          Transaction Amount: 29919
                          Beneficiary AccNo : [protected]
                          Beneficiary Bank: Indusind bank

                          I have done a transaction of Rs.29919 on 17 Dec 2020.The transaction got failed but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end. Please look into this issue and resolve it asap and refund amount asap because on 17 I will have to pay emi and money got hold from hdfc this is a serious issue if transaction got failed you will have to refund amount assoon possible like one or 2 hour if you will refund amount within 3 or 4 days this is ### please do needfull as soon as posilbe
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dec 18, 2020
                          Updated by apurohit
                          Beneficiary AccNo : [[protected]]
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                            M
                            Muralch
                            from Delhi, Delhi
                            Dec 18, 2020
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                            I have been using HDFC fastag for the past 3 years, last week noticed that my account is blocked with no intimation from HDFC about it after multiple calls to customer care I found that I have to update my KYC, and every time I call CC they give a different reason. after submitting the relevant documents they have issued me a new fastag but still, the wallet account is blocked. I do not understand the logic of sending the replace fastag with the account still blocked, after multiple calls to customer care I have found that again I have to send documents for unlocking the account. It's really pathetic customer service for HDFC fastag just for simple fastag.I would suggest HDFC to stop issue fastag, please do not defame your bank name.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Nivedita V
                              Dec 18, 2020
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                              I have been trying login to my hdfc bank FAS tag account. Tried reset password, new user but getting the error no record found. FAS tag customer Id is[protected]. Also when I put the vehicle no in google pay app it says no records found. My email Id is [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Thinakar A
                                from Delhi, Delhi
                                Dec 18, 2020
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                                Amount kept on hold MiRevenue 1070
                                WORST CHEATING BANK.
                                I CAN SAY THIS ANY WHERE
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                                  A
                                  Arul Dinesh Kumar
                                  Dec 17, 2020
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                                  Hi,
                                  I'm dinesh Kumar. My email address is [protected]@gmail.com. you can get my salary account under it. From corona lockdown, I have no job till the mid of last month. So I'm unable to pay during those days. Since there is no mortarium after August, they asked me to pay everything, including the credit card outstanding.

                                  But suddenly, they put all my credit card amount to my account and want me to pay around 40k. Actually I bought an android phone for 13k, now after corona, they keep on adding taxes after taxes and it became 40k

                                  I have no money to run my family. We have no enough food as well.

                                  Last month, I received 26k, they took everything.

                                  Then i gone to their bank and requested for a settlement. They asked me to pay 18k more for clearing credit card from main account.

                                  I sold all the jewels for filling their mouth, suddenly they wanted me to pay 4k more. I have to sell myself on streets to get this sorted out.

                                  I have no help from their officials. They made a run around and their loan dept wants me to pay everything immediately.

                                  I bought only a android phone for 13k, now after adding all the taxes, it became 32k now after this corona.

                                  May God bless you HDFC bank for eating us.

                                  M.Dinesh Kumar .
                                  +1 photos
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                                    cnaakash
                                    Dec 17, 2020
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                                    I am HDFC account holder and also using HDFC credit card 4893 XXXX XXXX 8695.
                                    ONE ASSIST MFE of Rs.1899 in recently charged on my credit card on 07.09.2020 without my consent.
                                    I am not interested in ONE ASSIST MFE, Kindly deactivate one assist MFE membership and kindly refund my amount.

                                    Name: Aakash Naidu
                                    email : [protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      swatiagrahari4
                                      from Powai, Maharashtra
                                      Dec 17, 2020
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                                      HDFC EGiftPlus Card

                                      Hi sir,

                                      I bought prepaid gift cards from hdfc bank on 12 Dec 2020(Transaction ID: [protected]).

                                      Till today i haven't received the above cards.
                                      Moreover i didn't receive acknowledgment email on my purchasing and there is no way to reach out to them.

                                      Could you please do the needful as soon as possible....
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