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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 301

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Y
YAPI MURTEM
Dec 19, 2020
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Address: Itanagar

When I initially opened my account the person in charge told me that I have to deposit 15 thousand by cash at first and when I was depositing the money, he told me that I have to deposit 14000 now and keep 1000 in his hand and ext day he will deposit it for me so that my account can officially open, I thought how thoughtful of this bank to decrease my hassle and I, with my blind thrust gave him the money and next day I went to generate my atm pin and there I saw the amount and it was Rs14115 and then I took out a mini statement and it showed that my Rs 885 was deducted for DCD which I never applied for ...please look into this matter, don't deduct people's money without their consent
HDFC Bank customer support has been notified about the posted complaint.
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    Manish Kumar B
    Dec 19, 2020
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    I had applied online for account opening at MALUR Branch(Karnataka), and even visted my branch for KYC verification. It's been more than 3 months I haven't received any welcome kit
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      Prabhu_00
      from Delhi, Delhi
      Dec 18, 2020
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      I was employed in a co. back in 2018 and left it in early 2019 after few months I received a msg that my money was deducted due to non maintenance and it became nill .
      I talked to support team they said I have to visit branch and branch employee told me to go to the branch which is 22 km far from my place.
      I thought it would stop at 0 but after few month I got msg hat it keeps on deducting and my balance got in negative.
      I dropped numerous mails and consumer forums but they dont close it and saying I have to Pay first all the money i.e 6503.
      I dont have that much of salary. Please help me out here Its been more than a year fighting over this.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mohan Chandore
        from Powai, Maharashtra
        Dec 18, 2020
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        On 17 of December 2020 I've payed rs 10000 cash for the credit card. On the same day at around 6 pm, 9200 rs was deducted when i had not done any transaction. I want to know the details as to why those money were deducted. If this query is not solved within 24 hrs I'll be complaining to the RBI.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          srinivassonepelly
          from Powai, Maharashtra
          Dec 18, 2020
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          Hi,
          my name is srinivas
          I haven't any credit card or bank account with HDFC bank. But in my cibil report a credit card is showing and it has some due amount. Due to this, My CiBIL score is very low. kindly take this is an complaint and take immediate action on this.
          HDFC Bank customer support has been notified about the posted complaint.
          Six days completed...still i didn't get any response... My car loan also rejected due to this...
          I want quick action...
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            P
            param123
            from Ahmedabad, Gujarat
            Dec 18, 2020
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            Address: Bangalore

            I have applied for fastag via hdfc online with refernce number HR[protected]. After applying, i got message stating that filled form pdf will send to your registered email, which i didn't receive yet.
            After few days i got a message with my wallet id and customer id[protected]. So now i am able to login to site, but so far i didn't receive fastag sticker. I tried to call customer support - [protected] multiple times but nobody is picking the call. Then i tried to call pos number of bangalore [protected], but again the same, nobody picks the call. Even i didn't receive any call from any of the courier services.
            I have 8 years of relationship with hdfc and never face such scenario. But for specific to fastag service this is happening. With this i am bit scared, how can i get help if i stuck in some toll plaza, as nobody is receiving the call.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sathya Devireddy
              from Powai, Maharashtra
              Dec 18, 2020
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              I had submitted for re-issue of fast tag by paying sum of Rs. 100 to the specified account "SMPLIFED FINE PVT LTD. on 21st January 2020.

              the Reference No. is BM[protected].

              In spite of repeated calls to TOLL free no. i had not received the FAST TAG as of today.

              As A last resort i am complaining to consumer complaints against the HDFC bank before approaching the BANKING OMBUDSMAN.

              MY Phone number: )[protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                Gunjan Pawar
                Dec 18, 2020
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                I've applied for an Insta Jumbo loan online and it's processed on 8th of Dec. 2020, I got loan amortization schedule ([protected]) and 1st emi statement also but till now I've not received the loan amount. As I don't have account in HDFC so it should be Demand Draft that they've to send but there is no information about DD whether it send or not. Customer Care no. I've already tried so many times if I connect to loan department then they say plz contact credit card department and under credit card there is no option of query regarding this type of loan so it's going round and round only. Don't know whom to contact and why should I pay emi for the amount that I've not received yet..
                HDFC Bank customer support has been notified about the posted complaint.
                Dec 21, 2020
                Updated by Gunjan Pawar
                How this complaint marked as resolved when till date I've not received my Demand Draft. Since so many days I'm calling customer care and finally today I got to know that DD was dispatched on 9th of Dec by Swift Courier tracking #[protected] but I've not received it yet. While tracking it online it's showing no details available, almost half of may day is wasting on tracking this issue. I'm repenting now why I've applied for this loan, EMI for this amount I've to pay till 5th of Jan while there is no amount received so far...can any HDFC executive help me in this regards?
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                  A
                  apurohit
                  Dec 18, 2020
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                  Address: brg shangrila RH32, talawali chanda indore

                  Hello,
                  Trans Ref # :[[protected] ]
                  Account No: [protected] ]
                  Mobile No : [[protected]]
                  Transaction Amount: 29919
                  Beneficiary AccNo : [protected]
                  Beneficiary Bank: Indusind bank

                  I have done a transaction of Rs.29919 on 17 Dec 2020.The transaction got failed but the money has been debited from my account. The transaction got failed because of the timeout error which happened at the hdfc bank’s end. Please look into this issue and resolve it asap and refund amount asap because on 17 I will have to pay emi and money got hold from hdfc this is a serious issue if transaction got failed you will have to refund amount assoon possible like one or 2 hour if you will refund amount within 3 or 4 days this is ### please do needfull as soon as posilbe
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dec 18, 2020
                  Updated by apurohit
                  Beneficiary AccNo : [[protected]]
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                    M
                    Muralch
                    from Delhi, Delhi
                    Dec 18, 2020
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                    I have been using HDFC fastag for the past 3 years, last week noticed that my account is blocked with no intimation from HDFC about it after multiple calls to customer care I found that I have to update my KYC, and every time I call CC they give a different reason. after submitting the relevant documents they have issued me a new fastag but still, the wallet account is blocked. I do not understand the logic of sending the replace fastag with the account still blocked, after multiple calls to customer care I have found that again I have to send documents for unlocking the account. It's really pathetic customer service for HDFC fastag just for simple fastag.I would suggest HDFC to stop issue fastag, please do not defame your bank name.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      Nivedita V
                      Dec 18, 2020
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                      I have been trying login to my hdfc bank FAS tag account. Tried reset password, new user but getting the error no record found. FAS tag customer Id is[protected]. Also when I put the vehicle no in google pay app it says no records found. My email Id is [protected]@gmail.com
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Thinakar A
                        from Delhi, Delhi
                        Dec 18, 2020
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                        Amount kept on hold MiRevenue 1070
                        WORST CHEATING BANK.
                        I CAN SAY THIS ANY WHERE
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Arul Dinesh Kumar
                          Dec 17, 2020
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                          Hi,
                          I'm dinesh Kumar. My email address is [protected]@gmail.com. you can get my salary account under it. From corona lockdown, I have no job till the mid of last month. So I'm unable to pay during those days. Since there is no mortarium after August, they asked me to pay everything, including the credit card outstanding.

                          But suddenly, they put all my credit card amount to my account and want me to pay around 40k. Actually I bought an android phone for 13k, now after corona, they keep on adding taxes after taxes and it became 40k

                          I have no money to run my family. We have no enough food as well.

                          Last month, I received 26k, they took everything.

                          Then i gone to their bank and requested for a settlement. They asked me to pay 18k more for clearing credit card from main account.

                          I sold all the jewels for filling their mouth, suddenly they wanted me to pay 4k more. I have to sell myself on streets to get this sorted out.

                          I have no help from their officials. They made a run around and their loan dept wants me to pay everything immediately.

                          I bought only a android phone for 13k, now after adding all the taxes, it became 32k now after this corona.

                          May God bless you HDFC bank for eating us.

                          M.Dinesh Kumar .
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            cnaakash
                            Dec 17, 2020
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                            I am HDFC account holder and also using HDFC credit card 4893 XXXX XXXX 8695.
                            ONE ASSIST MFE of Rs.1899 in recently charged on my credit card on 07.09.2020 without my consent.
                            I am not interested in ONE ASSIST MFE, Kindly deactivate one assist MFE membership and kindly refund my amount.

                            Name: Aakash Naidu
                            email : [protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              swatiagrahari4
                              from Powai, Maharashtra
                              Dec 17, 2020
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                              HDFC EGiftPlus Card

                              Hi sir,

                              I bought prepaid gift cards from hdfc bank on 12 Dec 2020(Transaction ID: [protected]).

                              Till today i haven't received the above cards.
                              Moreover i didn't receive acknowledgment email on my purchasing and there is no way to reach out to them.

                              Could you please do the needful as soon as possible....
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                              D
                              Doctornabila
                              from Delhi, Delhi
                              Dec 17, 2020
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                              Sir,
                              I would like to complain about calls from " cancellations dept" of Hdfc life. When I insisted that I don't have a policy, the scamsters insisted that I have paid 60000 and bought the policy in 2013. He also sent me a policy number and telephone number of the relation manager and insisted that I call and speak with her. However, I m certain that this is a scam and would like to bring it to your notice so that you can issue a warning to other unsuspecting people.
                              Thank you
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                ravi pawar pathade
                                Dec 17, 2020
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                                Address: Rondha

                                Hdfc bank put no debit on my account and blocked my both dabit and credit card what can id do resolve tyis promblem
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  PavithraHareeshL
                                  from Ernakulam, Kerala
                                  Dec 17, 2020
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                                  My NetBanking is active but your Secure Access rights have got locked.

                                  My NetBanking is active but your Secure Access rights have got locked.
                                  I have been told that 'The Secure Access service gets locked post incorrect answers to the questions or not being able to answer/give the correct verification." However, I am unable to modify the secure access change questions itself. I have been reaching out to the Bank and there is no positive response at all.

                                  I was following steps to unlock and...
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                                  Md saud
                                  Dec 16, 2020
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                                  Address: Bhopal madhya pradesh

                                  I did’nt get email otp from hdfc,
                                  Yesterday i mailed them, but no one has responded...!
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    U
                                    uday chanda
                                    from Delhi, Delhi
                                    Dec 16, 2020
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                                    I have purchased 'Fastag' through HDFC Bank, Customer ID[protected], HFR No:-HFR788329, but the same is NOT working . I informed them through mail but they are offering any solution whatsoever instead of asking me to call[protected], which was never through any time of the day . They are only collecting money and not providing any services.
                                    HDFC Bank customer support has been notified about the posted complaint.
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