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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 304

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N
Nomaan Ahmad
Dec 10, 2020
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I Am holder of hdfc bank account since 2014, today I want to raise a complaint against cancellation and creating DD which is truly unfair. How can you charge me such charges when it was delayed by your end.
All the DD were not created on time as my tender time was till 04:00pm and I got all the DD afterwards.
By that all the tenders were not submitted on time and now I have to bare loss for it which is very huge almost 2cr
And why I created these DD through my own saving account because of you
As there was a delay in creating a current account for my firm which took almost a week to get which is truly unfair
It’s my request to you please refund me the cancellation fee as we are managing in these tough situations to get the money and you are deducting it.
Kindly refund me all the charges
MIR[protected]rs
MIR[protected]rs
Transfer it to my account by tomorrow morning otherwise I’m gonna file a case against illegal charges
Things were delayed by your end why would I bare any charges infact you should pay me back for delaying things
HDFC Bank customer support has been notified about the posted complaint.
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    Vijay K Bhatia
    Dec 9, 2020
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    I had purchased Apple Mac Air Laptop from Maple Technologies in Mumbai- Maharashtra on 27 July 2020. As per the scheme I was suppose to receive Cashback of Rs 6000 on my HDFC CREDIT CARD NO 5522 XXXX XXXX 5892 within 120 days but it has not been credited. Transaction id is [protected]. Please help
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sana kausar amjad shaikh
      Dec 9, 2020
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      Address: Mumbai

      I have salary account of hdfc account but it converted in saving account without informing me. Account opened by my company and now i left that company and account balance now goes on negative balance -5749.60
      Please solve my problem i am not in that situation to bear it .
      HDFC Bank customer support has been notified about the posted complaint.
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        U
        UjjwalHulle
        Dec 9, 2020
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        My loan repayment was cleared but not given me NO Dues and also I paid all payment o[censored]mber is given MH13BN 4998
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Kuppan murugan
          from Powai, Maharashtra
          Dec 9, 2020
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          Address: 1-54/5/1,Kamala bai colony , Nagaram , Keesara (m), Hyderabad -500083

          My voided transaction with mobile shop, shop, Hyderabad, is not yet refunded in my bank account, it has been more than 15 days that I haven’t received any of my Rs-18160. Please look into the matter as soon as possible and get my money refunded. I have attached the copy of the voided transaction receipt Thanks
          HDFC Bank customer support has been notified about the posted complaint.
          Have you got the refund? I am having the same issue.
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            P
            Prajul Laad
            from Powai, Maharashtra
            Dec 9, 2020
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            Resolved

            I have ordered the product from TataCliq on 11-Nov-20, and price of the product is 2231.55. Order Id is[protected]
            The Refund was initiated by TataCliq on 25-Nov-20, amt 2231.55.
            Transaction Reference number:[protected].
            Still after 14days my refund is not credited on the account.

            My bank details are
            Acc No.: [protected]
            Bank Name HDFC
            Mode of payment UPI.
            May 24, 2023
            Complaint marked as Resolved 
            Amount was not transferred by tata cliq, after so much efforts now they have transferred
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Ankit Syal
              from Powai, Maharashtra
              Dec 9, 2020
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              Address: Ankit Syal

              I am using HDFC but and my car front glass damaged so i put an request for fast tag repalcemnt and made the payment on 21st Nov 2020 and as per hdfc customer care i was supposed to recive new tag after one week but till now after 20 days . i have not recived new fast tag .
              They have given customer care number for fastag and those people of no use for everything they tell backend team will check.

              they have not given any single mail id regarding fastag issue.
              and esclation matrics.
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                dfugat
                Dec 9, 2020
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                Address: Andheri ,Mumbai

                I have received the following sms from bank:

                Dear customer mandate reference no: hdfc[protected] issued to ADITYA BIRLA SUNLIFE INSURANCE CO LTD with value RS. 28000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Syed Yousuf Jamal
                  Dec 9, 2020
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                  I have registered only for email notifications, but hdfc bank is deducting "inst-alert chg inc" every quarter.[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    medha shrivasatava
                    from Powai, Maharashtra
                    Dec 9, 2020
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                    Address: Chennai, West Mambalam

                    Amount of Rs 1180 has been deducted or over drafted from my account without any reason. Request you to return my money on urgent basis.

                    Contact number- [protected]
                    Number associated with account- [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Badreenath Dhakne
                      Dec 9, 2020
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                      I paid Rs. 95/- in cash by ticket no.3677389 on 1.12.2020, 11.05 am. On to khed shivapur toll plaza. And sms amount is deducted from my hdfc fast tag. Vehicle number.MH 21 AX 3008 .

                      And your customer care number is always busy. So bad service.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        KeerthanaP12
                        from Powai, Maharashtra
                        Dec 9, 2020
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                        The hdfc bank has put a hold on my funds of rupees 589. as mi revenue hold through gefu, account details is
                        ACCOUNT NO: [protected]
                        IFSC CODE: HDFC0003962
                        Account type: salary account

                        The customer service is not able to give any info on this. And I have gone so many time to branch to make this clear and that amount will be clear From my account so that I'll will use my account as earlier but customer service in branch isn't helpful that's why I came to here. after all the effort the customer service is not helpful.
                        So I request you to make this clear
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dec 09, 2020
                        Updated by KeerthanaP12
                        The amount is Rupuess 2062
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                          D
                          Daniel Hutson
                          Dec 8, 2020
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                          Address: 3-7-11/1 old Sugali colony near Railway Station

                          Hdfc bank people debited money from my account without my consent and it is showing fund trf dm. I deregistered the credit card five months before without any dues.. please resolve the issue.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            T
                            Thanoj
                            from Bengaluru, Karnataka
                            Dec 8, 2020
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                            Address: Richmond circle

                            I had got settlement approved to my credit card but the manager and her subordinates not shown the letter to me asking to make the payment.

                            Asking to resolve the issue settlement approved to the card number ending with 3826.

                            Kindly check and confirm me.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Srujana Vangala
                              from Hyderabad, Telangana
                              Dec 8, 2020
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                              I can't express how much I got irritated just by taking a loan from HDFC, and I never refer to any of my closest ones to take any kind of loan from HDFC.

                              They doesn't maintain our data securely, how come callers know that I paid 14 instalments and eligible for new loan.

                              I am loosing my personal and professional calls because of this stupid and time waste calls.

                              I would like to raise compliant on HDFC bank for sharing my personal details to other call centres, In return If I ask them how come they got my number they just say don't know.

                              Daily I used to get 10-15 calls and after activating some DND for personal and credit card by google search, it reduced for some extent and again started.

                              Its not the issue with me, my husband also face the same and want to question HDFC to answer me on how it revealed our personal details which is violating the rule of client privacy.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Ashutosh Khurana
                                from Powai, Maharashtra
                                Dec 7, 2020
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                                I have received a message for a product I returned that the amount has been credited/reversed but the amount hasn't been reflected in the bank account and doesn't show up in transactions. I have been calling customer services and selecting all those specific options I have been on hold for more than 30 minutes now.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  Gaurav Kumar Swarnkar
                                  Dec 7, 2020
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                                  Address: Hdfc fatehnagar

                                  Every month hdfc bank cut some money from my account even I have money in my account they deduct by the name of non maintainance. It became worse
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    nil15584
                                    from Panaji, Goa
                                    Dec 7, 2020
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                                    Address: Hdfc bank, deeksha apartment, Vapi, Valsad, Gujarat

                                    I raise complain in consumer forum because credit card ki loan customer ki marji ke bina pre close ki he. Upar se restructuring bhi nahi diya aur pura amount block kiya. Meri company me phone karke logo ko credit card ka bill baki he sabko bataya.Reply koi nahi de raha he.supreme court aur rbi ke rules ka anadar karke default kiya loan ko. Kyunki galat tarike se rules of lien apply kiya he. HDFC BANK LTD Loan restructuring application quote reference no[protected] mene apply kiya tha.Bank me mene sab kuchh bataya tha.Maine majburi batayi thi.uske according mene restructuring manga tha.taki mera emi short ho jaye. Lekin bank ne meri ek nahi suni upar se bola gaya ki aap pura amount pay kar dijiye.To manager ko itni bhi common sense nahi he ki jo admi ek hapta bhar nahi sakta he to wo pura payment kaise karega.Mera loan restructuring application acxcept karne ke baat reject kar di gay.aur mera reason genuine tha.Mere bank se jo baat hui thi uski recording bhi available he.yaha tak bola gaya tha ki aap ye ek credit card ka emi bhar do aapko ham restructuring karva dete he.Mene paise dusre se arrange karke payment kiya uske baad bahut baar bahut baar maine request ki restructuring ki .Jawab mila baat karti hu sir se.baat hui hi nahi upar se loan recovery agents ka itna harassment chalu ho gaya ki baat mat puchho.Aapka credit card ka emi baki he.jabki me meri condition bata chuka tha.fir bhi call karke heressment kar rahe the.message bhejte the ki agar aap payment nahi doge to Aapka cibil me daal denge.aapke ghar aur office address par recovery agent ki bhejenge.yaha tak ki mene credit card walo ne meri office pe daily phone karkeb haressment karna chalu kar diya.Jab un logo ko bola ki ye emergency number he yaha call mat kijiye.samne se jawab mila ham log to karenge hi karenge call.mere se baat hui me un logo ko proof manga ki aap muje proof bataiye ki mene aapko office ka number diya tha.Jab maine number diya nahi to office par kyu lagaya phone.sirf 1 emi bounce huva tha usme itna heressment.jabki reason maine batay tha.mere pass sabhi evidence he.Restructuirng application ka proof bhi he.HDFC bank ne puri tarike se RBI aur supreme court ke adesh ki dhajiya udadi he.Na muje loan restructuring diya upar se puri amount settle karne ko pressure kar rahe eh.Aur kal raat ke 9 baje ke baad mera account blocked kardiya gaya he without customer ko intimation diye bina mera amount (minus) -259010 kar diya gaya he wo bhi without any intimation and settlement.bank galati kare to chamtkar aur customer galti kare to hahakar.ye to clear cut partiality kar rahi he bank .sabhi proof me dene ke liye taiyar hu.Kaha kaha maine visit ki.sirf 1 emi bounce huva usme ye logne account blocked kar diya jiski majburi already explained thi.To me consumer forum se request karta hu ki HDFC bank par legally action le.Kyunki ab me lawyer karke legally tarike se manhani ka case bank par karne ja raha hu kyunki meri office me sabhi logo kobata diya he ki iski credit card ki loan ka emi nahi bhara he.Meri image ki dhajiya udadi.RBI ki guideline follow nahi ki bank ne.Maine Personal loan and credit card personal pe restructuring request dali thi jo accept kar di gayi thi.Na koi relpy de rahe he ki restructuring rejection huva ya accepted.upar se Emi bharne ka pressure kar rahe he.Supreme court ne bola tha kisiko bhi defaulter nahi karna he jab ki HDFC bank ne iski ghajiya uda di aur loan ko default kiya he.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      B
                                      Bhargavi Bandhu
                                      from Hyderabad, Telangana
                                      Dec 7, 2020
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                                      Unethical Language - HDFC credit card collection person

                                      Hari - [protected]
                                      [protected]

                                      I'm Bhargavi Bandhu have an HDFC account with customer ID 40553726. I have a registered HDFC credit card with this account.

                                      We have a good track record for last 3 years in bill payments. We were never late or without paying the credit card bill payment. Since the lockdown there is no business to pay the outstanding due amount.

                                      However, I tried to pay by paying minimum dues of amounts Rs. 8528/- for July and Rs. 9501/- for August. But I observed that more than half of the amount (Rs. 5111/-) is being incurred as finance charges and interests and Rs. 1000/- as GST. And I paid Rs. 60, 000/- at once. In this COVID-19 crisis, we are struggling a lot and not even able to fulfill our basic needs. I wonder how you bank people can be so ruthless and only profit oriented.

                                      If this is the case and you people want to take all the minimum dues paid as finance charges, then perhaps I will never be able to completely pay back the actual principal amount, because whatever I pay is incurred as finance charges and interests.

                                      I humbly bow down and request you to kindly waive off the finance charges (which I have already paid) for last two months and adjust that amount in the current dues.

                                      I once again request that I will be able to pay the principal amount and not the finance charges. (Please consider my previous track record that each and every bill was paid on time)

                                      I sincerely thank HDFC Bank for its support in times of need.

                                      Now I couldn't pay as I ran out of my funds and no source of income as all my ways are shut down due to COVID.

                                      Credit card collection department had been calling and I requested to waive off the interest charges after COVID lockdown where I didn't use my card even once after that and do the settlement.
                                      But they are insisting on paying minimum due rather than settling my account.
                                      This is very embarrassing situation. They were very much unethical and I experienced do or die situation.

                                      Below are the numbers I got call from and faced the issue.

                                      Hari - [protected]
                                      [protected]

                                      I faced unethical language as I never cheated anyone for money and have ethics. I request for settlement and see to that I clear the amount excluding finance charges after Covid lockdown

                                      Thanks & Regards
                                      Bhargavi Bandhu
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        P
                                        Prashant.Praveen
                                        from Powai, Maharashtra
                                        Dec 7, 2020
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                                        I have done a wrong transaction of 15600/- on 2nd December 2020 at 7:00 pm and shop keeper had reverted same transaction with a void sale. It is now more than 5 days i have still not received my amount back.

                                        I have initiated mail with bank and even after multiple follow ups I have not received any reply from their side.

                                        Please look into this matter.
                                        HDFC Bank customer support has been notified about the posted complaint.
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