HDFC Bank Complaints & Reviews

My name is Allwin Joseph from mumbai and i have been a valuable customer of HDFC bank since more than 6 years.
I have a credit card as well as a savings A/c.
My customer id is 70755770 and mobile number is [protected].
My email id is [protected]@gmail.com
Few weeks back i got a call from the hdfc CREDIT CARD customer care and they were trying to sell me a new personal insurance plan called aditya birla active secure plan. The premium amount is 7090 for 2 years .
I was not at all interested in this plan but they were trying so hard to sell it. The customer representatives name was ANUJ GUPTA and he told me that if i take this plan all the finance charges that was charged on my credit card post lockdown(after may month) will be refunded back along with the late payment charges.
I have never delayed in making any payments whatsoever .only once it happened because of some auto debit issues and i was not aware of it ..
Now its been so many weeks and still they have not refunded a single penny, I mean this is a clear case of fraud and cheating that too from such a big nationalized bank.
Mr anuj promised me he will return all the charges.
Today when I called to complain about this the customer representative told me that my refund request has been denied.
I mean seriously???ITS NOT MY MISTAKE IT GOT REJECTED..
YOU PEOPLE PROMISED ME THATS THE ONLY REASON I TOOK THAT POLICY.
I RERUEST YOU ALL TO KINDLY LOOK INTO THIS AND GIVE ME A PROPER RESOLUTION.
OTHERWISE I AM DONE WITH HDFC BANK.

NAME OF THE HDFC CUSTOMER REPRESENTATIVE:- ANUJ GUPTA
NAME OF THE PERSON WHO MADE THE CONFIRMATION CALL:- MAYANK SHUKLA EMPLOYEE ID -102411

COMPLAINT SERVICE REQUEST NO:- [protected]

Aman Raj, who is your customer, made me fraud of 10, 000 rupees with me, I made it fraud with me in the Compliant Cyber Cell and here .I have also compliant Paytm Cyber Cell and I also tell you to lock the account of that person and get all my money refunded. For this, I also had you DM on mail and Twitter. I request you to stop this as soon as possible. This person has fraudulently sent a message but no one has told.That is all I can tell, if you need any more information, you can call or mail me.

Very poor service. it's been a year m trying to close my credit card. all I did was visited the nearest bank and then they say to call customer care. and guess what? they won't attain your calls. and simply keeps on charging you. I won't recommend this bank at all to anyone. highly irresponsible. the customer care people are so rude and keep on hanging your calls. you guys are worse than SBI.

I had placed an order online on www.titan.co.in using my credit card with an EMI option to it.
Product: SHIMMER FROM RAGA MOMENTS OF JOY
Amount got deducted but order did not get placed.
Did not receive any email or sms regarding the order placed after raising an email to Titan company they had stated that
"At the outset, we regret for the inconvenience caused to you.
With reference to the below email, we would like to inform that the transaction for the mentioned order was unsuccessful and the order is in rejected status."

Received an email from: [protected]@payu.in
Your transaction with www.titan.co.in was successful
Transaction ID: 3268802_2192628
Merchant Website: www.titan.co.in
Amount Paid: 16504.85
Order Date:[protected]:03:27
Customer Phone Number: [protected]
Card Holder name: KARTHIKEYAN B

Kindly look into this issue as soon as possible as there is no response to any email sent to HDFC customer support.

Recently I made a transaction of over 10k using an HDFC easy EMI credit card. And I was interested to pay my whole amount in a single go which I did.
But in the monthly statement, it was get converted into aggregator offus EMI which was not expected.
Now I have to pay 1000 more. Hate this.
I don't wanna convert into auto EMI if I spent more than 10k.

I have been charges 2170 rupees in multiple instances for an ACH failure. There was an EMI due on Nov 2nd, i paid to the vendor directly the same day -Nov 2nd. But HDFC has charges me 590 three times and 400 on 23rd Nov. I request the bank to refund my money since i have paid my EMI on the same due day. Also 2170 is too much for an EMI of 3600. Please return my hard earned money.

I am always keeping my hdfc balance above 10, 000 rupees but instead of that hdfc has debited rs 885 in 23rd November, 2020 as my annual debit card fee which was not notified even when i opened my account in this bank. I am using hdfc bank for the last 10 years but they had never deducted any annual debit card fee. This is the first time and no explanation related to any debit card fee was given when they have offered me the debit card. This is such a ridiculous thing.

Kindly revert this and can credit my account with rs 885.

Thanks
Shivanshi Pawar
[protected]

Hello. My registered mobile number with bank is [protected]. I had purchased Samsung Buds+ from Samsung online store using my HDFC Regalia First Credit Card ending with 2968 on 19.07.2020 for Rs.8541. There was a flat 10% cashback offer on my purchase and it was stated in the terms and conditions that the cashback would be credited within 90 days from the date of transaction. It has been more than 90 days but I haven't received any cashback.

Hdfc bank is deducting ISAQMC from.my account even i have not opted for any such deductions, i have not consented for mutual funds or any other funds investments. I want all my money to be refunded ASAP which is deducted since inception.

The hdfc bank has put a hold on my funds of rupees 465.00 as mi revenue hold through gefu, account details is
Account number:
Ifsc: hdfc0002010
Branch: katihar
Account type: zero balance saving account
The customer service is not able to give any info on this. Why was my account put on mirevenue hold through gefu

I've received the refund message saying
"Ur transaction on HDFC Bank DEBIT/ATM Card ending 4341 for Rs. 119900.00 has been credited/reversed by APPLE LIMITED 000 on[protected]:01:16:03",
but the amount is still not reflecting in my HDFC account.

Kindly resolve this issue ASAP.

There has been an unauthorised charge against my savings account of INT 26, 370.00 towards Net PI to HSL Sec A-c 737102-[protected]

When I signed up with the Bank it was communicated that there were no charges for DMAT account.
I assume that the term" Preferred has some real-world value"

I assume that there are some of your annual changes, however i need to be notified that this is the cost and that the bank will be debiting my account with the same.

I have bought my Samsung Galaxy Tab S6 Lite with HDFC bank credit card on 15/08/2020 in HI TECH ENTERPRISE, Mehsana. As mentioned by HDFC bank (To receive a cashback of 2000 within 90 days from the transactional month-end) I haven’t received my cashback till now, it is more than 90 days. I have asked in HI TECH ENTERPRISE, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Pine Labs Receipt:
HI TECH ENTERPRISE
TXN TYPE: Sale
RS31999.00
[protected]:12:49
Card:360886****2217
Auth:047970 RRN:[protected]
TXNID: [protected]
ACQUIRER: STATE BANK OF INDIA
Inv. Num:223

In the month of Novmember, I recieved the credit card bill for extra Rs 1899/- for one assist membership fee renewal. Since this happened without my consent, kindly cancel the one assist membership and refund the same. I am attaching the credit card bill for your reference.

HI,

I lost my food card and applied for new one. Can i know the procedure of activating new foodplus card and I received new card I want to transfer the money from my old card to new card, can you please provide the procedure to transfer money.

Thanks
Tharunendra r

I got personal loan from HDFC Bank for an amount of Rs 25 Lakhs during 06/2019. while taking loan agent told that there is no pre closure charges. now after 18 months when i approached bank to pre close the amount they say 4Percent pre closure charges. please do necessary to close without any prec losure charges.

A/C [protected]
IFSC code HDFC0000240
Holder name Bhim Singh
In thish account i send 10000 rupees
By my bank of baroda account i need back my mony

I made a payment to Bigbasket on the 20th of November - the amount was debited from my Payzapp wallet but was not credited to Bigbasket.

Please process the refund for me. My transaction ID[protected]

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[[protected]] charged 8, 163.7.5
2. Dc intl pos txn markup+st[protected] charged 8, 163.75

How they can deduct my money without my acknowledgment with out any otp with any confirmation they deducted I was frustrated and I thought someone used my card and I have deactivated my card as well how they can deduct my money with any confirmation from there customer I want a resolution

I paid to allensolly on 31july 2020, and there was 10% cashback scheme which was supposed to be credited within 90 days but has not been credited yet. So i need my cashback as soon as possible.
Note - Payment was in name of Madura Fashions.