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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 307

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K
karthikeyan boopathy
from Chennai, Tamil Nadu
Nov 24, 2020
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Address: JP Nagar branch, Bengaluru, Karnataka

I had placed an order online on www.titan.co.in using my credit card with an EMI option to it.
Product: SHIMMER FROM RAGA MOMENTS OF JOY
Amount got deducted but order did not get placed.
Did not receive any email or sms regarding the order placed after raising an email to Titan company they had stated that
"At the outset, we regret for the inconvenience caused to you.
With reference to the below email, we would like to inform that the transaction for the mentioned order was unsuccessful and the order is in rejected status."

Received an email from: [protected]@payu.in
Your transaction with www.titan.co.in was successful
Transaction ID: 3268802_2192628
Merchant Website: www.titan.co.in
Amount Paid: 16504.85
Order Date:[protected]:03:27
Customer Phone Number: [protected]
Card Holder name: KARTHIKEYAN B

Kindly look into this issue as soon as possible as there is no response to any email sent to HDFC customer support.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Akash Khanzode
    from Powai, Maharashtra
    Nov 24, 2020
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    Recently I made a transaction of over 10k using an HDFC easy EMI credit card. And I was interested to pay my whole amount in a single go which I did.
    But in the monthly statement, it was get converted into aggregator offus EMI which was not expected.
    Now I have to pay 1000 more. Hate this.
    I don't wanna convert into auto EMI if I spent more than 10k.
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      B
      Bennett D
      Nov 24, 2020
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      I have been charges 2170 rupees in multiple instances for an ACH failure. There was an EMI due on Nov 2nd, i paid to the vendor directly the same day -Nov 2nd. But HDFC has charges me 590 three times and 400 on 23rd Nov. I request the bank to refund my money since i have paid my EMI on the same due day. Also 2170 is too much for an EMI of 3600. Please return my hard earned money.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shivanshi Panwar
        Nov 23, 2020
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        Address: D Block, Vasant Vihar, New Delhi-110057

        I am always keeping my hdfc balance above 10, 000 rupees but instead of that hdfc has debited rs 885 in 23rd November, 2020 as my annual debit card fee which was not notified even when i opened my account in this bank. I am using hdfc bank for the last 10 years but they had never deducted any annual debit card fee. This is the first time and no explanation related to any debit card fee was given when they have offered me the debit card. This is such a ridiculous thing.

        Kindly revert this and can credit my account with rs 885.

        Thanks
        Shivanshi Pawar
        [protected]
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Shiva Teja Reddy
          from Hyderabad, Telangana
          Nov 23, 2020
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          Hello. My registered mobile number with bank is [protected]. I had purchased Samsung Buds+ from Samsung online store using my HDFC Regalia First Credit Card ending with 2968 on 19.07.2020 for Rs.8541. There was a flat 10% cashback offer on my purchase and it was stated in the terms and conditions that the cashback would be credited within 90 days from the date of transaction. It has been more than 90 days but I haven't received any cashback.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your Credit Card No., along with the registered mobile number & email ID with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            raj15031988
            from Bengaluru, Karnataka
            Nov 23, 2020
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            Address: [email protected]

            Hdfc bank is deducting ISAQMC from.my account even i have not opted for any such deductions, i have not consented for mutual funds or any other funds investments. I want all my money to be refunded ASAP which is deducted since inception.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Manohar Jha Show
              Nov 23, 2020
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              The hdfc bank has put a hold on my funds of rupees 465.00 as mi revenue hold through gefu, account details is
              Account number:
              Ifsc: hdfc0002010
              Branch: katihar
              Account type: zero balance saving account
              The customer service is not able to give any info on this. Why was my account put on mirevenue hold through gefu
              +1 photos
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                D
                Deepti Prabha
                Nov 23, 2020
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                I've received the refund message saying
                "Ur transaction on HDFC Bank DEBIT/ATM Card ending 4341 for Rs. 119900.00 has been credited/reversed by APPLE LIMITED 000 on[protected]:01:16:03",
                but the amount is still not reflecting in my HDFC account.

                Kindly resolve this issue ASAP.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Bejoy
                HDFC Bank Customer Assistance
                Received the refund amount after 12 hrs. This issue is resolved now.

                Thanks
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                  A
                  Ateef Abdulla
                  from Gurgaon, Haryana
                  Nov 23, 2020
                  Resolved
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                  Resolved

                  There has been an unauthorised charge against my savings account of INT 26, 370.00 towards Net PI to HSL Sec A-c 737102-[protected]

                  When I signed up with the Bank it was communicated that there were no charges for DMAT account.
                  I assume that the term" Preferred has some real-world value"

                  I assume that there are some of your annual changes, however i need to be notified that this is the cost and that the bank will be debiting my account with the same.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Siva, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist
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                    M
                    mayur_changa01
                    from Pune, Maharashtra
                    Nov 22, 2020
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                    I have bought my Samsung Galaxy Tab S6 Lite with HDFC bank credit card on 15/08/2020 in HI TECH ENTERPRISE, Mehsana. As mentioned by HDFC bank (To receive a cashback of 2000 within 90 days from the transactional month-end) I haven’t received my cashback till now, it is more than 90 days. I have asked in HI TECH ENTERPRISE, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

                    Pine Labs Receipt:
                    HI TECH ENTERPRISE
                    TXN TYPE: Sale
                    RS31999.00
                    [protected]:12:49
                    Card:360886****2217
                    Auth:047970 RRN:[protected]
                    TXNID: [protected]
                    ACQUIRER: STATE BANK OF INDIA
                    Inv. Num:223
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dec 28, 2020
                    Updated by mayur_changa01
                    I haven't heard anything on this so long.
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                      S
                      siva4213
                      Nov 22, 2020
                      Resolved
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                      Resolved

                      In the month of Novmember, I recieved the credit card bill for extra Rs 1899/- for one assist membership fee renewal. Since this happened without my consent, kindly cancel the one assist membership and refund the same. I am attaching the credit card bill for your reference.
                      +1 photos
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Siva, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist
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                        T
                        Tharunendra Varma R
                        Nov 22, 2020
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                        HI,

                        I lost my food card and applied for new one. Can i know the procedure of activating new foodplus card and I received new card I want to transfer the money from my old card to new card, can you please provide the procedure to transfer money.

                        Thanks
                        Tharunendra r
                        HDFC Bank customer support has been notified about the posted complaint.
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                          E
                          e.natarajan
                          Nov 22, 2020
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                          I got personal loan from HDFC Bank for an amount of Rs 25 Lakhs during 06/2019. while taking loan agent told that there is no pre closure charges. now after 18 months when i approached bank to pre close the amount they say 4Percent pre closure charges. please do necessary to close without any prec losure charges.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Manish338
                            Nov 22, 2020
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                            A/C [protected]
                            IFSC code HDFC0000240
                            Holder name Bhim Singh
                            In thish account i send 10000 rupees
                            By my bank of baroda account i need back my mony
                            +1 photos
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                              A
                              avishek basu mallick
                              from Bengaluru, Karnataka
                              Nov 21, 2020
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                              I made a payment to Bigbasket on the 20th of November - the amount was debited from my Payzapp wallet but was not credited to Bigbasket.

                              Please process the refund for me. My transaction ID[protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                F
                                Nov 21, 2020
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                                Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                1. Dc intl pos txn markup+st[[protected]] charged 8, 163.7.5
                                2. Dc intl pos txn markup+st[protected] charged 8, 163.75

                                How they can deduct my money without my acknowledgment with out any otp with any confirmation they deducted I was frustrated and I thought someone used my card and I have deactivated my card as well how they can deduct my money with any confirmation from there customer I want a resolution
                                +1 photos
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                                  T
                                  Triyan
                                  Nov 21, 2020
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                                  I paid to allensolly on 31july 2020, and there was 10% cashback scheme which was supposed to be credited within 90 days but has not been credited yet. So i need my cashback as soon as possible.
                                  Note - Payment was in name of Madura Fashions.
                                  +1 photos
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                                    Triyan
                                    Nov 21, 2020
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                                    I paid to allensolly on 31july 2020, and there was 10% cashback scheme which was supposed to be credited within 90 days but has not been credited yet. So i need my cashback as soos as possible.
                                    Note - Payment was in name of Madura Fashions.
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 01, 2020
                                    Updated by Triyan
                                    Complaint not resolved yet
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                                      R
                                      rohitnath141
                                      from Bengaluru, Karnataka
                                      Nov 21, 2020
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                                      This is wrt to complaint no./ref no. 2227587.Cx id:47302902
                                      Ac no: [protected]I had initiated a transaction for amount 16449.68 INR to Agoda.com for a hotel booking but the amount never reached the travel agent. The amount got deducted from my account but never reached the merchant. and neither did the amount get reversed/credited back to my account. Txn details on statement are as follows
                                      POS51296XXXXXXXX3873Retail Domestic Ref Num: 554802For amount ₹16449.68 on 6th Oct
                                      The transaction was initiated on 6th Oct, the same day complaint was raised on hdfc support, after multiple follow ups got the first revert on 9th Oct assuring that the same will be resolved shortly and requesting me to fill the card holder dispute form. The form with the necessary proofs(Merchant Correspondence) was filled and sent on the same day itself i.e. 9th Oct, since then I have requested multiple times for the amount to get reversed and still there is no response or update on the same. I never expected HDFC services to be so pathetic .I am asking for a reversal for the past 45 days and have mailed and called more than 30 times. Transaction is on 6th Oct and today its 21st Nov it has been more than 45 days. I am compelled and left with no option but to raise a complaint on the consumer forum, HDFC being one of the top banks should be ashamed for this kind of service.

                                      The merchant on the other hand with whom i have no relationship with was quick enough to check their records and respond on the same day. Please tell me what is the point of being a long loyal customer of HDFC.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        RAJ HD
                                        Nov 21, 2020
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                                        I had recharged a wrong amount of Rs 250 instead of 249 rupees fortunately my amount has been debited from my bank account and the retailer not recieved recharge through PAYZAPP even the status of the recharge is pending so please kindly refund my money due to unsuccessful recharge...
                                        +1 photos
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