Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 310

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
e.natarajan
Nov 22, 2020
Report
Copy

I got personal loan from HDFC Bank for an amount of Rs 25 Lakhs during 06/2019. while taking loan agent told that there is no pre closure charges. now after 18 months when i approached bank to pre close the amount they say 4Percent pre closure charges. please do necessary to close without any prec losure charges.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manish338
    Nov 22, 2020
    Report
    Copy

    A/C [protected]
    IFSC code HDFC0000240
    Holder name Bhim Singh
    In thish account i send 10000 rupees
    By my bank of baroda account i need back my mony
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      avishek basu mallick
      from Bengaluru, Karnataka
      Nov 21, 2020
      Report
      Copy

      I made a payment to Bigbasket on the 20th of November - the amount was debited from my Payzapp wallet but was not credited to Bigbasket.

      Please process the refund for me. My transaction ID[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        F
        Nov 21, 2020
        Report
        Copy

        Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

        1. Dc intl pos txn markup+st[[protected]] charged 8, 163.7.5
        2. Dc intl pos txn markup+st[protected] charged 8, 163.75

        How they can deduct my money without my acknowledgment with out any otp with any confirmation they deducted I was frustrated and I thought someone used my card and I have deactivated my card as well how they can deduct my money with any confirmation from there customer I want a resolution
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Triyan
          Nov 21, 2020
          Report
          Copy

          I paid to allensolly on 31july 2020, and there was 10% cashback scheme which was supposed to be credited within 90 days but has not been credited yet. So i need my cashback as soon as possible.
          Note - Payment was in name of Madura Fashions.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Triyan
            Nov 21, 2020
            Report
            Copy

            I paid to allensolly on 31july 2020, and there was 10% cashback scheme which was supposed to be credited within 90 days but has not been credited yet. So i need my cashback as soos as possible.
            Note - Payment was in name of Madura Fashions.
            HDFC Bank customer support has been notified about the posted complaint.
            Dec 01, 2020
            Updated by Triyan
            Complaint not resolved yet
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rohitnath141
              from Bengaluru, Karnataka
              Nov 21, 2020
              Report
              Copy

              This is wrt to complaint no./ref no. 2227587.Cx id:47302902
              Ac no: [protected]I had initiated a transaction for amount 16449.68 INR to Agoda.com for a hotel booking but the amount never reached the travel agent. The amount got deducted from my account but never reached the merchant. and neither did the amount get reversed/credited back to my account. Txn details on statement are as follows
              POS51296XXXXXXXX3873Retail Domestic Ref Num: 554802For amount ₹16449.68 on 6th Oct
              The transaction was initiated on 6th Oct, the same day complaint was raised on hdfc support, after multiple follow ups got the first revert on 9th Oct assuring that the same will be resolved shortly and requesting me to fill the card holder dispute form. The form with the necessary proofs(Merchant Correspondence) was filled and sent on the same day itself i.e. 9th Oct, since then I have requested multiple times for the amount to get reversed and still there is no response or update on the same. I never expected HDFC services to be so pathetic .I am asking for a reversal for the past 45 days and have mailed and called more than 30 times. Transaction is on 6th Oct and today its 21st Nov it has been more than 45 days. I am compelled and left with no option but to raise a complaint on the consumer forum, HDFC being one of the top banks should be ashamed for this kind of service.

              The merchant on the other hand with whom i have no relationship with was quick enough to check their records and respond on the same day. Please tell me what is the point of being a long loyal customer of HDFC.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                RAJ HD
                Nov 21, 2020
                Report
                Copy

                I had recharged a wrong amount of Rs 250 instead of 249 rupees fortunately my amount has been debited from my bank account and the retailer not recieved recharge through PAYZAPP even the status of the recharge is pending so please kindly refund my money due to unsuccessful recharge...
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Harry14deol
                  Nov 21, 2020
                  Report
                  Copy

                  I have a account in hdfc bank, your employee isha Thakur has no manners to talk with bank customers.

                  I am closing 500 to 800 accounts of myself and my friends with HDFC if you have not taken any action against Isha Thakur...her no ([protected])
                  HDFC Bank customer support has been notified about the posted complaint.
                  Nov 21, 2020
                  Updated by Harry14deol
                  Misbehave by hdfc employee
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ashwani2797
                    Nov 20, 2020
                    Report
                    Copy

                    False transxn added credit card statement

                    MER EMI, LOAN PRECL, [protected] (Ref# 09999999981020001290715) - 20450

                    please check 6th transaction in image.
                    [protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Tanu Panday
                      Nov 20, 2020
                      Report
                      Copy

                      Address: Prabhadevi, Mumbai

                      Hai this is Rahul, i had blocked debitcard and netbanking and upi transctions due to fear of misuse of m y account as my phone got stolen, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
                      So kindly request you to sort out my problem as soon as possible
                      Thanking you
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abiramipalani
                        Nov 20, 2020
                        Report
                        Copy

                        Address: kalkaji

                        Hi,
                        Myself Abirami Palani
                        Amount of Rs 11.60 has put on hold from my account without any reason. When did it will be cleared? i want to close this account
                        already the bank charged approx 4000rs from my account, i have complained that too in bank Kalkaji branch please return my money back asap
                        no response from bank side
                        I have contacted the nearby branch still my issue is not resolved
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sandip R Ingawale
                          from Mumbai, Maharashtra
                          Nov 20, 2020
                          Report
                          Copy

                          Address: PUNE

                          Dear Sir / Ma'am
                          HDFC Bank has informed you that it has not disclosed my amount from the account .And it does not come back play positive so please request that you please check.
                          I would like to express my concern that HDFC Bank has debited my savings account RS 23, 112 / - without my official account, the following details are as under: 20/11/2020 FUND TRF DM-522852******5371.
                          This is wrong. How can I transfer money without my knowledge? And then how much money would have been transferred before him.
                          The money came from my scholarship and I can't pay it and those kids I can't sit for college exam, but if I have any loss, he will be held responsible by hdfc bank. You can see where the money comes from in the account in the statement . This money should be given to me because I want to give an exam .. Please help me ... otherwise I will have to commit suicide. And HDFC Bank is responsible for all this

                          Regards,
                          SandIp
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sandip R Ingawale
                            from Mumbai, Maharashtra
                            Nov 20, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: PUNE

                            Dear Sir / Ma'am
                            HDFC Bank has informed you that it has not disclosed my amount from the Saving account .And it does not come back play positive so please request that you please check.
                            I would like to express my concern that HDFC Bank has debited my savings account RS 23, 112 / - without my official account, the following details are as under:
                            This is wrong. How can I transfer money without my knowledge? And then how much money would have been transferred before him.
                            The money came from my scholarship and I can't pay it and those kids I can't sit for college exam, but if I have any loss, he will be held responsible by hdfc bank. You can see where the money comes from in the account in the statement . This money should be given to me because I want to give an exam .. Please help me ... otherwise I will have to commit suicide. And HDFC Bank is responsible for all this

                            Regards,
                            Sandeep
                            [protected]
                            Nov 20, 2020
                            Complaint marked as Resolved 
                            not resolve my complaint. no any call and msg
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vinaypraveen
                              Nov 20, 2020
                              Report
                              Copy

                              10000 money was deducted from my account Mctf atw and i wnat my money back on urgent basis
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aditya3193
                                Nov 20, 2020
                                Report
                                Copy

                                Address: PLOT NO 2, NEW CMC PLOT NO 21, DODDANEKUNDI INDUSTRIAL AREA, NO 13, KIADDB, BROOKE FIELD BANGALORE KARNATAKA 560048

                                This is my loan account number
                                TCFTW[protected]

                                I have paid off my loan on 13th of this month.

                                Since then an amount of 590 has been getting deducted from my HDFC Bank. I have been trying to get in touch with customer care HDFC bank since 2 days I called more then 10-20 time and was on queue saying that all their executives are busy. They make me wait for 10 minutes and simply disconnect the call. This is really frustrating, I need a refund for the same as they have deducted more than 2500 as .ach debit return charge for a loan which is already cleared. Worst Customer service ever. I think the number they have provided is a fake.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Nov 21, 2020
                                Updated by Aditya3193
                                Why does it say resolved when it's still not?
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sushmithamp
                                  from Powai, Maharashtra
                                  Nov 20, 2020
                                  Report
                                  Copy

                                  Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                  1. Dc intl pos txn markup+st[protected] charged 386.20
                                  2. Dc intl pos txn markup+st[protected] charged 384.21.
                                  3. Dc intl pos txn markup+st[protected] charged 354.48.

                                  It is costing me more money.

                                  Regards,
                                  Sushmitha MP
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manohar Charang
                                    Nov 20, 2020
                                    Report
                                    Copy

                                    Address: Katraj, Pune

                                    I have been Charges Rs.177 by hdfc bank Multiple Times, There branch employees are not picking up the call. I dont know what to do. Help this complaint forum will hell me
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Nov 20, 2020
                                    Updated by Manohar Charang
                                    Hope this complaint forum will help me
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      prasadsane
                                      from Chennai, Tamil Nadu
                                      Nov 20, 2020
                                      Report
                                      Copy

                                      My RFID tag (34161FA8203288AC0386B2A0), is blacklisted without any intimation (by any SMS or call), i recharged it by Rs. 1000 on 11th Nov. 2020 and i was unknown that its blacklisted and i cannot use it.
                                      When i started my travel from pune-Indore on 13th Nov. 2020 i came to know at toll plaza on AB road (Dhule) that its black listed and i cannot use it. I use cash all the way (on more than 6 tolls), waiting 30mins. at each toll (more than 3~4 hrs.) wasted because of this and double the toll is charged to me.

                                      I filed complaint on 13th Nov. 2020 itself, but till now...on 200th Nov. also the issue is not resolved. I called to customer care executive more than 10-15 times, but still its a pathetic response from them.

                                      Kindly get it activated, and let me know about my money refund.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 20, 2020
                                      Updated by prasadsane
                                      Just now got a call from HDFC, the customer care executive are pathetic, he dont know how to talk to their customers, he is raising his voice which i want to again launch a complaint in his name...got a call from
                                      [protected].

                                      Kindly look into the issue.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        M Harsha Vardhan
                                        Nov 20, 2020
                                        Report
                                        Copy

                                        This hdfc bank is causing really a lot of trouble.
                                        They cut lot of money in the name of this and that charges.. Every month.
                                        Recently.. They did cut 236.00 rupees saying it's emi rtn charges.
                                        I maintained sufficient amount on emi date.. Still it happened.
                                        They don't even notify customer while they cut the amount. It's too bad.
                                        Loan A/C 97953525
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit