Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 310

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dj2957
from Powai, Maharashtra
Report
Copy

For settlement

I tell every time for satlement of my credit card. I am very depressed form HDFC bank. At this time I have many problams. So I request last 2 months to HDFC excutives for satlement. But they are not respond me..only call many times for money..I lost my job. I have money problams for this time..they are count palenties every month. So plz solved my problam.
Name- Devendra Kumar jangid
Mob [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have order an product in amazon, I cancelled it long bank. Amazon also refunded the money back. But it's been more than 1 month. Money is not processed back to my bank account. Please someone take action. I have tried calling customer care. But everytime my cal getting rejected....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SagarSaroch
Report
Copy

Useless deduction of money

Please do help me ..you are deducting my money uselessly ..firstly i didnt take it seriously..but now my money is deducted on a daily basis of this kind of tax .DC INTL POS TXN MARKUP+ST for Nearly Rs 350 all time ...please do solve my issue ASAP.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Banick
Report
Copy

Withdrawal

Address:Na
Website:Na

Why is HDFC bank charging me the following
1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 75.91

2. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82

3. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82

4. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:HDFC bank Bankura branch

My account was opened on August 21st. It's been more than 2 months. It's very much unfortunate and surely a matter of grief that I still haven't received my debit card, my cheque book or net banking pin. I got my passbook on August 28 but since then there's been no update . I didn't expect such pathetic service from a well reputed bank like yours. I'm facing loads of problems because of this and due to this my admission procedure in colleges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
radhika.narojula
Report
Copy

Complaint on Debit return changes

Address:Hyderabad

I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (3 times) and total 1770 is deducted from my account and now my balance is showing - on 28/10/2020.

I have called customer care and they told me that this amount is deducted because of payment bounce.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijaysinghani
Report
Copy

Hold my amount

The hdfc bank has put a hold on my funds of rupees 1972.37 as my revenue hold through gefu, ac number is
Account number: 5020******6084
Ifsc: HDFC0004066
Branch: Loharu
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sayatya
Report
Copy

Change of PPF Account Branch

My wife and me had opened PPF accounts through netbanking. However, we were allotted Anna Nagar Branch in Chennai although I live in Kolkata and my registered address as per bank records is in Kolkata. I have written to my relationship manager as well as branch manager to change the address of my account but no action has been taken by them. I am unable to invest unless the account is shifted to Kolkata....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Khokawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting otp

Whenever I'm making online payment via hdfc I'm not getting otp on registered mobile number. This is happening since last 3 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
NidhiTiwari
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Complaint against my relationship manager - VISHAL

Address:Noida

I have been facing this issue with my relationship manager from HDFC - VISHAL. He is highly unprofessional and unresponsive to the calls.

Whenever I try to call him, his number is always busy or not reachable. Had this been the case of covid times, I would have understood but now its been a year and I am literally fed up with him.

My previous RM was genuinely helpful and solution oriented and look at this guy,...
Helpful
17 other people found this review helpful
17 found this helpful
3 Comments
Report
Copy
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2808.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai

Hi Team,
This is the HDFC Complaint No : Mumc[protected]

Its been month Air India Confirm they did refunded the amount but amount is yet not credited to My account.

On every call with customer support they say amount will be available in 48 hours please drop mail to support.

After multiple emails to support yet no reply and same answer from customer support.

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:fastag.hdfcbank.com/RetailRoadUserLogin

I got Fastag from HDFC Bank where I have a Savings account. Today, I have a travel plan and hence, recharged my HDFC Fastag Account with Rs.1500/- using the HDFC authorised portal: https://fastag.hdfcbank.com/RetailRoadUserLogin
I have made the payment using HDFC Netbanking. I got a confirmation that it is successful and I received both an email and SMS conformation that the amount is debited. However, the fastag balance remained the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabaresh Rao
Report
Copy

Credit Card - Rewards Redemption

My Name is Shabaresh Rao, I hold a regalia credit card from HDFC bank, c

I am facing issue as I have not received HDFC credit card reward redemption coupon/ Voucher that was order in the month of July 2020.

I received SMS on 31st July 11:27 AM with the tracking tracking number AWB # 0, the tracking number is invalid.
The reward point has been deducted from my statements, in my August 2020 credit card statement...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I have complaint regarding credit card due statement generated. Initially I escalated HDFC team about due amount that is appearing even after I have paid the due. Later the team told due to moratorium one of the due was Pending to be paid . After getting to know about the due I have paid that amount. So all the due was clear by 01-Aug-2020, I have paid everything .But now, again I started getting the credit card due to be paid.I was surprising...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EsakkimuthuL
Report
Copy

Credit card One assist policy

Address:Coimbatore

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5924.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : Unknown
Name :-Esakkimuthu L
Mobile No. :- [protected]
Credit Card Number Ending :- 5924

Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush Shrivastava123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HDFC account is in Hold after making required payment

Dear Sir,

I have an saving account & a credit card account with HDFC bank.
During covid period, sue to some financial issue, I was unable to pay my dues. Last when I used my credit card, the total outstanding was 48000 approx. But now HDFC has sent notice for 73999 RS. For which I received a call that you need to pay amount, and one executive went to my address. He claimed that I have not paid such amount and I am a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vishnu Priya J
Report
Copy

Cashback not recieved

I bought a Lenovo laptop in Croma store on June 5th 2020with Friday offer. It is mentioned as 5% cashback willbe credited within 90 days. But I din't recieve my cashback till now. I am trying to reach customer care and sent mail also but not responding. I tried in multiple ways. Can you please look into it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharmaamee
from Mumbai, Maharashtra
Report
Copy

Charging Credit card bills of inactive card

Address:103 bhawanipur colony Annapurna indore

I had charging credit card bill monthly of inactive card why. No response from consumer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chaitanya Doke
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a message regarding mandate

Hi,

I have received a below message regarding mandate. Please check n confirm if it is related to any fraud.

Msg :-

Alert!
Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 100000.00 and frequency ADHO is received today for processing....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy