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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 306

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S
from Powai, Maharashtra
Dec 4, 2020
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Dear Team,

I was purchased HDFC Fasttag from month of march but online details not available so I can check with POS there are update wrogly update vin no agaist Vehicle no.

My Reg Mobile no:- [protected]
Vehicle no MH12SQ1543
HDFC Bank customer support has been notified about the posted complaint.
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    P
    parveen Kaliramna
    from Powai, Maharashtra
    Dec 4, 2020
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    I HAD RECEIVED A EMAIL AND MESSAGE FROM HDFC BANK THAT I AM ELIGIBLE FOR "voucher of Rs. 2, 500 ON spend OF Rs. 26, 000 online using your HDFC Bank Business Credit Card from 22nd July to 31st Aug, 2020."
    in terms and condition of voucher it is mentioned that voucher will be sent with in 90 days from offer end date.
    Since 90 days are already completed on 30.09.2020 but till date i didn't get any voucher.
    i also mailed to HDFC Bank, but did not get any satisfactory answer from there side, every time they reply me query reference number for this e-mail: [protected] only.
    KIndly help me out on this.
    Registered mobile no with bank [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    not resolved till date
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      N
      NSO
      Dec 4, 2020
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      Address: The Mall Shimla - Himachal Pradesh

      I am holding a saving account and fixed deposits with Shimla Branch and maintaining sufficient balance in my customer ID. Last year I was charged on different occasions Minimum Balance charges totaling upto almost Rs 5, 500/- on the pretext of not maintaining sufficient balance.
      On approaching the bank personally the person insured assured that the charged will be reversed however it will take some time . Despite this assurance I was again charged on two more occasions.
      I again approached the bank and some amount was partially reversed and credited to my account and I was informed that the balance will be reversed subsequently. I was told that since the branch manager has a limited authority per month it will be done in the subsequent months. This never happened despite my repeated followups. After few months the person incharge dealing with my complaint was transferred to another branch and my case was pushed under the carpet. As I am staying out of Shimla I cannot visit the branch every now and then. Kept following up on emails and WhatsApp but without success or response. Finally I got ho;d of the new relationship Manager and passed on the details to him earlier during the current year. I was again assured that the charged will be reversed but no action was taken except verbal assurances . Even my emails are not being responded to . After 6 months I again reminded to follwup and threatened to escalate the matther to the next level so another small token amount was reversed . Half of the amount wrongly charged to my account still stands recoverable ( Approx Rs. 3000) After this I approached / called the branch Manager and appraised him of the entire situation though he was copied on all my email communication in this matter. I was again assured that the matter would be resolved within one week. I again topped up my email communication to this effect. Unfortunately nothing moved further even after approaching the Branch Manager as well. I am trying to lodge an online complaint
      https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...
      This link takes you to a certain page after that does not allow you to update anything further so cannot even file an online complaint. Without reaching the next level even the banking ombudsman is not accepting the complaint. I am seeking assistance how to recover my hard earned money siphoned off from my account.
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        kamalakar chalasani
        Dec 4, 2020
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        Address: Hyderabad, Madenaguda branch

        Since I have not paid the loan during the COVID situation HDFC Bank had deducted the overdue amount on top of that they have deducted EMI TRN component. I am worried about these deductions how the bank can deduct the amount from my account without my permission. they need to inform me before deducting any amount from my account. May be bank have a feeling that my account is their pocket that they can take it when ever they like.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Suresh Bokinala
          Dec 4, 2020
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          I have HDFC savings accounts, In the name of Fund TRF DM 18900 rupees was diducted, hdfc is really fraud bank.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            ankur25.sharma
            Dec 3, 2020
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            Address: CHAK HARETI,NEAR PUNWARKA BLOCK ,

            Respected Sir/Mam,
            Iam Ankur Sharma S/o Mr.Chandrapal Sharma from Saharanpur, U.P, would like to bring into your knowledge that I have taken a bike (UP 11 R 8183), loan from centurion bank of punjab, Dehradun branch in 2006 and completed it in 2008 but couldn't get NOC for the same.Now as this bank is a part of your esteemed bank, I would like to request you to provide me the same or tell me the processes of obtaining the same.It will be great help for me.
            Thanking you

            With regards
            Ankur Sharma
            Email: ankur25.[protected]@gmail.com
            Contact: [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Pragati1891
              Dec 3, 2020
              Resolved
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              Resolved

              Hello Team,

              I had cancelled my order on flipkart yesterday. Flipkart immediately initiated the process and completed the refund process. I received message from hdfc bank as "ur transaction on HDFC Bank DEBIT/ATM card ending XXXX for rs. 82350.00 has been credited/reversed by flipkart on[protected]:01:05:29". I checked online using internet banking but i do not see the amount credited. Since this is a huge amount. I did call customer care and Relationship Manager and they assured me that the amount would be credited in 2-7 day but i dont wanna take any risk as the amount is huge. Request you to please check and help me refund my money back
              Dec 4, 2020
              Complaint marked as Resolved 
              I contacted customer support. They resolved this issue. Thank you 😊
              HDFC Bank customer support has been notified about the posted complaint.
              Dec 04, 2020
              Updated by Pragati1891
              Now 259 amount is pending. Hope that too get deposited soon
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                H
                Hidayathshaik
                Dec 3, 2020
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                I am been charged rs. 177 stating inter-brn cash chg incl gst.

                Not getting proper answer on this from branch. I have a salaried account and transaction and other services are free for me.

                Account number: [protected]

                If it is in rule, please let me know, i will be pleased to change my salary account to other bank, they are begging me to open my account in their bank as i have excellent cibil score.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Adish Udayan
                  from Powai, Maharashtra
                  Dec 3, 2020
                  Resolved
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                  Resolved

                  I have an issue with my HDFC Consumer durable loan I took a 9 month emi loan and already taken 9 emi's from my account and now again i receive message to pay emi when i tried to contact there customer service it is always busy my call is on hold for long time.I need support from the bank regarding my matter.
                  Dec 31, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    medha shrivasatava
                    from Powai, Maharashtra
                    Dec 3, 2020
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                    My payment of Rs 1, 179 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
                    I request you to look into this issue and resolve it as soon as possible.

                    My email id: shrivastava.[protected]@gmail.com
                    Phone number: [protected]

                    Thanks,
                    Akanksha shrivastava
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      medha shrivasatava
                      from Powai, Maharashtra
                      Dec 3, 2020
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                      Address: Guna

                      My payment of Rs 1, 179 has been put on hold from HDFC side. I don't see any reason to put my money on hold.
                      I request you to look into this issue and resolve it as soon as possible.

                      My email id: shrivastava.[protected]@gmail.com

                      Thanks,
                      Akanksha shrivastava
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        from Powai, Maharashtra
                        Dec 2, 2020
                        Resolved
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                        Resolved

                        Address: Bhubaneswar

                        Unknowingly a transaction made transaction ID is- MIR[protected], Don't know why this deducted and need immediate refund and action on it.
                        My registered mobile no is -[protected]
                        Dec 4, 2020
                        Complaint marked as Resolved 
                        Not solved thank you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          Gurpreet Make-over
                          Dec 2, 2020
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                          Address: Flat no K803, Ncc Meadows-2, Yelahanka, bangalore 560064

                          Dear Sir,

                          Please note, my wife have bank account in HDFC BANK & account no is [protected] with customer I’d 66468110.

                          HDFC deniers credit card [protected].

                          bank issued me new credit card because old credit card is expired and my card payment setting is changed from full payment to minimum payment.

                          i did shopping in jan-2019 till june 2019. then i got call from bank that my credit card bill is around 50, 000 including extra charges.
                          as i was not aware that payment setting is changed.
                          that time they told me to pay whatever i spend just pay that only and rest extra charges will cancel.

                          and i paid within half an hour from that call.

                          but they did not cancel extra charges on my credit card.

                          they charge me around 9849 ruppee as extra charges.

                          i did lots of complaint via email and phone. but no solution.

                          till today they had charge me in total 14059 ruppee.

                          i have very good record with lot of banks.

                          i go through too much harassment created by hdfcbank.

                          Please help to resolve this issue.

                          thanks,

                          jasmeet
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Aviral Sachdeo
                            from Powai, Maharashtra
                            Dec 2, 2020
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                            I want to cancel two transaction that I made using Google Pay, It was a fraud.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Bhaskar1237
                              Dec 2, 2020
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                              I have been charged in below txn every month.
                              Could you please explain what exactly is it.

                              1. Dc intl pos txn markup+st[protected] charged 379.32.
                              2. Dc intl pos txn markup+st[protected] charged 25.99.
                              3. Dc intl pos txn markup+st[protected] charged 46.13.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                Dhanamani234
                                Dec 2, 2020
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                                Hello,
                                I have paid amount RS.3862 to my credit card thorough bill desk.

                                This is amount is debited from my Axis bank account.But I got the following failure message.

                                Dear customer,

                                As requested by you, please note that the following payment was declined while processing through billdesk.
                                Company name:Hdfc credit card
                                Card no:xxxx xxxx xxxx 4627
                                Payment amount Rs.3862
                                Payment Date.01/12/2020
                                Payment Through:Axis bank
                                Transaction Identification number:VUTI[protected]
                                Please quote your transaction Identification number for any queries relating to this request

                                Kindly act immediately and refund amount asap
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Abhinav96
                                  from Delhi, Delhi
                                  Dec 2, 2020
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                                  Resolved

                                  Dear Sir,
                                  My money got deducted from the account with the name Google*Truecaller. Then, next day the money reversed/credited with same name Google*Truecaller. I received this message on yesterday "Ur transaction on HDFC Bank DEBIT/ATM Card ending 3343 for Rs. 449.00 has been credited/reversed by GOOGLE *truecaller on[protected]:19:24:39"
                                  But till now no credit is shown in my account. Please support.
                                  Aug 26, 2022
                                  Complaint marked as Resolved 
                                  received the amount now
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    Ravi Sankar Kolar
                                    Dec 2, 2020
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                                    I am having HDFC Bank account for more than 12 years and I have opened investment service account more than 10 years ago.

                                    In the month of sep-2020 I have submitted an application in HDFC Bank kadugodi Bangalore for closure of this ISA/mutual fund account.

                                    Even after multiple followup in branch and over email and phone conversations with relationship manager, account is not yet closed and they continue to charge quarterly fees towards same.

                                    Request your assistance on this in closing ISA account and refund of charges they have deducted from my savings account.

                                    Customer ID: 26077347
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Ritu Balani
                                      Dec 2, 2020
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                                      Address: Mumbai

                                      HI Sir, / Madam,

                                      This is with reference to our loan account No.[protected] which we have done settlement by DD No 219333 of Rs 3, 42, 55, 074 on Nov 20, 2020.
                                      The actual outstanding amount is Rs 3, 42, 30, 210 and you are requested to please refund the balance advance amount of Rs 24, 864 within 2-3 days in below mentioned account
                                      Account number: [protected]
                                      Name Ritu Rahul Balani
                                      IFSC Code HDFC0001471.
                                      Please find attached the cheque copy and receipt of HDFC for your reference. Please let me know if any more details are required.


                                      Best Regards,
                                      Ritu Balani
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dec 02, 2020
                                      Updated by Ritu Balani
                                      we raised this request on Nov 20, 2020 and still no reply from teh side of bank.
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                                        Bhagavan Info
                                        from Powai, Maharashtra
                                        Dec 2, 2020
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                                        Hi,
                                        Why the depository charges levied by HDFC bank when there is no purchase or sale transaction in my demat account.
                                        Amount charges Rs. 663.75.
                                        What needs to do from my end to get refund of those charges?
                                        HDFC Bank customer support has been notified about the posted complaint.
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