HDFC Bank Complaints & Reviews

I had got settlement approved to my credit card but the manager and her subordinates not shown the letter to me asking to make the payment.

Asking to resolve the issue settlement approved to the card number ending with 3826.

Kindly check and confirm me.

I can't express how much I got irritated just by taking a loan from HDFC, and I never refer to any of my closest ones to take any kind of loan from HDFC.

They doesn't maintain our data securely, how come callers know that I paid 14 instalments and eligible for new loan.

I am loosing my personal and professional calls because of this stupid and time waste calls.

I would like to raise compliant on HDFC bank for sharing my personal details to other call centres, In return If I ask them how come they got my number they just say don't know.

Daily I used to get 10-15 calls and after activating some DND for personal and credit card by google search, it reduced for some extent and again started.

Its not the issue with me, my husband also face the same and want to question HDFC to answer me on how it revealed our personal details which is violating the rule of client privacy.

I have received a message for a product I returned that the amount has been credited/reversed but the amount hasn't been reflected in the bank account and doesn't show up in transactions. I have been calling customer services and selecting all those specific options I have been on hold for more than 30 minutes now.

Every month hdfc bank cut some money from my account even I have money in my account they deduct by the name of non maintainance. It became worse

I raise complain in consumer forum because credit card ki loan customer ki marji ke bina pre close ki he. Upar se restructuring bhi nahi diya aur pura amount block kiya. Meri company me phone karke logo ko credit card ka bill baki he sabko bataya.Reply koi nahi de raha he.supreme court aur rbi ke rules ka anadar karke default kiya loan ko. Kyunki galat tarike se rules of lien apply kiya he. HDFC BANK LTD Loan restructuring application quote reference no[protected] mene apply kiya tha.Bank me mene sab kuchh bataya tha.Maine majburi batayi thi.uske according mene restructuring manga tha.taki mera emi short ho jaye. Lekin bank ne meri ek nahi suni upar se bola gaya ki aap pura amount pay kar dijiye.To manager ko itni bhi common sense nahi he ki jo admi ek hapta bhar nahi sakta he to wo pura payment kaise karega.Mera loan restructuring application acxcept karne ke baat reject kar di gay.aur mera reason genuine tha.Mere bank se jo baat hui thi uski recording bhi available he.yaha tak bola gaya tha ki aap ye ek credit card ka emi bhar do aapko ham restructuring karva dete he.Mene paise dusre se arrange karke payment kiya uske baad bahut baar bahut baar maine request ki restructuring ki .Jawab mila baat karti hu sir se.baat hui hi nahi upar se loan recovery agents ka itna harassment chalu ho gaya ki baat mat puchho.Aapka credit card ka emi baki he.jabki me meri condition bata chuka tha.fir bhi call karke heressment kar rahe the.message bhejte the ki agar aap payment nahi doge to Aapka cibil me daal denge.aapke ghar aur office address par recovery agent ki bhejenge.yaha tak ki mene credit card walo ne meri office pe daily phone karkeb haressment karna chalu kar diya.Jab un logo ko bola ki ye emergency number he yaha call mat kijiye.samne se jawab mila ham log to karenge hi karenge call.mere se baat hui me un logo ko proof manga ki aap muje proof bataiye ki mene aapko office ka number diya tha.Jab maine number diya nahi to office par kyu lagaya phone.sirf 1 emi bounce huva tha usme itna heressment.jabki reason maine batay tha.mere pass sabhi evidence he.Restructuirng application ka proof bhi he.HDFC bank ne puri tarike se RBI aur supreme court ke adesh ki dhajiya udadi he.Na muje loan restructuring diya upar se puri amount settle karne ko pressure kar rahe eh.Aur kal raat ke 9 baje ke baad mera account blocked kardiya gaya he without customer ko intimation diye bina mera amount (minus) -259010 kar diya gaya he wo bhi without any intimation and settlement.bank galati kare to chamtkar aur customer galti kare to hahakar.ye to clear cut partiality kar rahi he bank .sabhi proof me dene ke liye taiyar hu.Kaha kaha maine visit ki.sirf 1 emi bounce huva usme ye logne account blocked kar diya jiski majburi already explained thi.To me consumer forum se request karta hu ki HDFC bank par legally action le.Kyunki ab me lawyer karke legally tarike se manhani ka case bank par karne ja raha hu kyunki meri office me sabhi logo kobata diya he ki iski credit card ki loan ka emi nahi bhara he.Meri image ki dhajiya udadi.RBI ki guideline follow nahi ki bank ne.Maine Personal loan and credit card personal pe restructuring request dali thi jo accept kar di gayi thi.Na koi relpy de rahe he ki restructuring rejection huva ya accepted.upar se Emi bharne ka pressure kar rahe he.Supreme court ne bola tha kisiko bhi defaulter nahi karna he jab ki HDFC bank ne iski ghajiya uda di aur loan ko default kiya he.

Unethical Language - HDFC credit card collection person

Hari - [protected]
[protected]

I'm Bhargavi Bandhu have an HDFC account with customer ID 40553726. I have a registered HDFC credit card with this account.

We have a good track record for last 3 years in bill payments. We were never late or without paying the credit card bill payment. Since the lockdown there is no business to pay the outstanding due amount.

However, I tried to pay by paying minimum dues of amounts Rs. 8528/- for July and Rs. 9501/- for August. But I observed that more than half of the amount (Rs. 5111/-) is being incurred as finance charges and interests and Rs. 1000/- as GST. And I paid Rs. 60, 000/- at once. In this COVID-19 crisis, we are struggling a lot and not even able to fulfill our basic needs. I wonder how you bank people can be so ruthless and only profit oriented.

If this is the case and you people want to take all the minimum dues paid as finance charges, then perhaps I will never be able to completely pay back the actual principal amount, because whatever I pay is incurred as finance charges and interests.

I humbly bow down and request you to kindly waive off the finance charges (which I have already paid) for last two months and adjust that amount in the current dues.

I once again request that I will be able to pay the principal amount and not the finance charges. (Please consider my previous track record that each and every bill was paid on time)

I sincerely thank HDFC Bank for its support in times of need.

Now I couldn't pay as I ran out of my funds and no source of income as all my ways are shut down due to COVID.

Credit card collection department had been calling and I requested to waive off the interest charges after COVID lockdown where I didn't use my card even once after that and do the settlement.
But they are insisting on paying minimum due rather than settling my account.
This is very embarrassing situation. They were very much unethical and I experienced do or die situation.

Below are the numbers I got call from and faced the issue.

Hari - [protected]
[protected]

I faced unethical language as I never cheated anyone for money and have ethics. I request for settlement and see to that I clear the amount excluding finance charges after Covid lockdown

Thanks & Regards
Bhargavi Bandhu

I have done a wrong transaction of 15600/- on 2nd December 2020 at 7:00 pm and shop keeper had reverted same transaction with a void sale. It is now more than 5 days i have still not received my amount back.

I have initiated mail with bank and even after multiple follow ups I have not received any reply from their side.

Please look into this matter.

My HDFC Fastag account is showing locked, due to which I could not recharge my Fastag. Please resolve my problem.
Des Raj Saroy
ID[protected]
Wallet ID-[protected]
Mobile No.-[protected]

I made transaction through debit card on 30th November, an error occurred in page but amount 42619 debited from my account. one day later I received message from HDFC bank amount has been credited/reversed to my bank account.it's more than 6 days amount is still not reflecting in my bank account also no one is from phone banking or support have appropriate answer to this.
Please help.

Am not able to close my existing hdfc bank account. I visited the Nerul West branch of sector 6 for account closure. The front desk lady told me that I have my credit card linked to my account so not able to close it. So after few dYs with the help of customer care I successfully de linked my credit card. I even the same confirmation from customer carre. But despite this the Nerul branch lady told me that the card is still linked and not able to close the account. When she spoke with the credit card department of hdfc bank they both started arguing and finally that front desk lady told. Me to mail a letter with my own expense to the chennai credit card department. Am I joke to you guys hdfc? Stop playing and please close my account asap

My HDFC life pro growth super II plan with policy number 19840008 premium was due on 05.12.2020 .I have paid premium amount 49000 on 05.12.2020 through phone pay but didn't get any receipt.online premium status is showing premium is due.

I have bought my iphone11 with hdfc bank credit card on 05082020 and As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in ivenus they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

Thanks and Regards
Manish Poonia
[protected]

Hi
I made a recharge of Rs 598 of airtel number on 6th dec Payzapp showed recharge as successful and amount got deducted however airtel denied to confirm any such recharge please resolve my issue

[protected](Arjun)

HDFC Bank — got refund with arn number. but not credited amount to my bank account
ARN number :[protected]

Customer care service is also very poor.

As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points.

Now suddenly I saw that my points were debited from my account and it is showing as negative balance.
I want you to look into the case and take action against HDFC bank.

Hdfc bank is deducting Rs5.90 on each Imps transaction and doesn't provide the NEFT facility on its mobile app... Seems it is a deliberate attempt to deduct fees for each transaction...

Hi HDFC Team,

I am not getting OTP on my canada number while adding new beneficiary or while transferring money to other account.

I get OTP when i try to pay bills using debit card. So looks like some issue is there on hdfc website. Can you please please look into this ASAP.

I have already raised numerous complaint and sent many emails to support team but not reply.

Date of incident :- 4th Dec 2020, time 10.20 AM IST
My customer id is 35793507
My RMN mobile no :- +[protected]

Thanks
Sidhesh

I want to reset my Password, so I required OTP in my rediffmail account, which is not received by me although I am trying regularly.

It's been 5 days now and my refund amount is still not showing in my account. Here's the RNN hCE[protected]Sz5. Please update the status.

Here's my account details
Vikas Singh
Account no. [protected]
Mobile number - [protected]

I tried calling customer care wasted 3 hours but no solution I even visited nearest branch but they did not provide me solution but email address.
Please reach out to me. I have already wasted my time on call and by visiting the bank. Right now I'm very frustrated please respond quickly or else I'll investigate myself and pinpoint the problem that you guys are lacking and bring it Infront of everyone.

Feel free to contact me.

25/11/2020 PAYMENT RETURN FEE 450.00 Dr

Payment return fee is levied though the Credit card payment is done on time.

Credit Card Number [protected]

Regards