Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 1, 2024
Complaints 32726
Resolved
18405
Unresolved
14321
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 311

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Low usage charges were deducted from account for swipe machine during lockdown period. As there was nation wide lockdown our hotel was closed as well and for the same reason there were no transaction during the period. Charges of around Rs.9345/- including swipe service charges has been deducted.
Account name- Vikram Avhad
A/c no-[protected]
contact no-[protected]
I request a refund of the charges applied as...
+9 photos
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
In my hdfc bank 59 rupees is debited for atm debit card pin regeneration and i dont know why. I do not request and change the debit card pin. They continously debit money from my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vasai west, station branch

I was not taking any term loan, i was purchased redmi 9pro max mobile from MI side with no cost EMI offered.
So how can HDFC converted into term loan and charged me interest and processing fees with IGST.
Its not term loan, its a mobile purchase on no cost EMI offered.
Why should i pay interest and processing fees?
Here is my order ID [protected] .I had purchased redmi 9 pro max mobile for rs. 17302.37/_ from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai

Dear sir/madam,

Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?

Phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajit Arya
from Powai, Maharashtra
Report
Copy

Noc for credit card

Hello Sir

Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# ([protected])

I would also request you to please clear my Name from CIBIL as the settlement was Successfully Closed on dated 09th Oct 2020 amount 77010/- Payment .My Details are mentioned below
Kindly Provide me the NOC on my e-mail id ([protected]@gmail.com)
Name:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hamad01
Report
Copy

Cashback Not Received

I purchased iPhone 11 on 8th July 2020 and did not received the Cashback of ₹5K that was promised by the Bank. It’s over 120 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I used my credit card for online phrchases but before the due date I credit the same used amount in my credit card but I dont know how it changes to EMI plan and amounts get deducted automatically from my credit card. Two loans are seen active without any information and I already paid complete amount before due date. This is case of stealing money from customers....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:HDFC HYDERABAD

I am a Privilege Customer (Account Holder) of HDFC Bank since 7 years and I have made transactions for more than 50Lakhs so far. I have a Personal loan[protected]running and for which I have Paid 20 EMI's so far without any delay or bounces or defaults. As because of the Covid19 crisis, this month I have delayed the payment and on inquiry by the collection department after 15th Oct, I had given assurance that I would be doing it in a week...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeepeshAdwani
from Hyderabad, Telangana
Report
Copy

No Way To Contact Customer Care

I had an issue 4 month back and I mailed the issue, Raised the issue on twitter, Called them, talk to every person who daily call me for HDFC Loan or to Increase my credit card limit.
They have staff to call you daily on these promotional things but they don't have staff to resolve queries, neither they reply on mail not accepts call as they say "they are working with less people because of Covid"....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment cashback not received

I have purchased an AC by HDFC credit card with 5% cashback in 90 days offer on 31st May 2020, around 147 days passed but still I have not received any cashback. It is a gross negligence or failure by HDFC Bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanketk611
Report
Copy

Credit card bill not correct

I used my credit card to pay ₹12222 for Amazon shopping. I cancelled it and I got the refund message. When I check the credit card bill it still shows the amount due as ₹12222.
The refund was already returned to my credit card still they are not updating the bill.
HDFC credit card number ending with 0244....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sharanappagouda ayyanagoudra
Report
Copy

Customer service or customer care

Address:HIMATHSIGKA Seide LTD KIADB AREA

I'm trying to connect my customer service from 1 month yet they are responding to service number to answer, but they call daily twice regarding personal loan, as same they don't have answer my complat .
So please consider my complat on HDFC credit card customer service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Goregaon (W)

Please let me know what is this ‘MiRevenue Hold through Gefu’ because ₹500.23 has been put on hold. I want to know the reason of this charge....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
divyanshu gautam
from Mumbai, Maharashtra
Report
Copy

Harassment by collection agency

Address:Delhi

My name is divyanshu gautam.i have taken a personal loan for hdfc bank.my loan no is 56614254.I am not able to do loan at this time, because my financial condition is not good nor am I working now.But I will close the loan soon as soon as my condition is correct, but the collection agency is bothering me so much that I have been harassed.A girl harasses by calling and speaking every day.She does not call on the mobile number that I gave in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saylee Neral
from Ahmedabad, Gujarat
Report
Copy

Money not reversed that was deducted due to UPI transaction failure

I had paid the merchant (Metro Shoes Ltd) for an online order via Google pay on 1st August 2020. The transaction failed but amount of Rs.1605.50 got deducted from my account.I contacted the merchant and they mentioned that it was a transaction failure and they didn't receive the payment. They even shared the screenshot of their payment gateway. Then I contacted HDFC Bank customer service regarding the same explaining the issue along with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I had hdfc moneyback creditcard since long as there was no annual fees for life time.

After that HDFC representative had suggested to upgrade creditcard to hdfc regalia creditcard and at that time he/she had committed that there will be no any annual charges for a life time.

Now, last momth I have been charged for annual fees around rs. 2500. As hdfc representative have already committed that up gradation and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mageshwaran92
Report
Copy

ISAQMC Detuctions

There is a service charge with description "ISAQMC" 250rs every quarter is detected from my account. I checked in google there it is mentioned like it is detected for maintenance charges DEMAT/ MUTUAL FUNDS. I initiate to close my Demat and mutual fund account 2 years. I not even brought a single share. Then why i have to pay maintenance charges. Total cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gauri0911
Report
Copy

Cashback not received yet

It’s been over 120 days and i haven’t received 6000 cashback...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jauharudheen
Jan 25, 2023
This thread was updated on Jan 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unblock my UPI

Hai this is Jauharudheen, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
Gajendra Siva
from Coimbatore, Tamil Nadu
Report
Copy

HDFC Bank Credit card unauthorised transaction - mer emi loan precl 7925.48 Rs

Address:Coimbatore

Dear sir/maam,

In this current bill statement, the amount of 7925.48 (20/10/2020) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference..

Regards
Gajendra Prasath S...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy