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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 312

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A
akshayjindal11
from Bengaluru, Karnataka
Nov 18, 2020
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I have applied for hdfc bank fastag on 04/11/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued sucessfully. My customer id is[protected]. Till date i have not received the fastag. I am a customer of hdfc bank for the past 3 years. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.
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    P
    Pks5401
    Nov 18, 2020
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    Address: Empire square, chichwad ,pune, EMPIRE SQUARE, chichwad, pune

    My balance is automatically debited so many times, yesterday they put my balance on hold 1460 rs.
    I have no job, this is my salary account, I can't maintain balance, I am really so much frustrated.

    It's my request to Hdfc branch to refund my whole amount till they cut.

    I am really so sad.
    HDFC Bank customer support has been notified about the posted complaint.
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      Vasireddy Kiran kumar
      Nov 18, 2020
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      I received a message from HDFC bank saying an amount of 129.00 was used on Credit card at amazon1258999. This was happened without notice. Plesae help in resolve the issue. Looks like many people has faced this issue with amazon1258399.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mr J Khan
        Nov 17, 2020
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        Address: HDFC Bank, Sector - 63

        Account/Customer ID: [protected]
        Registered Contact Details/Email ID: [protected]@live.com
        Credit Card Number: [protected]

        महोदय/महोदया,

        मैं, जावेद, शंकर नगर एक्सटेंशन कृष्णा नगर दिल्ली का निवासी हूँ और आपको सूचित करना/बताना चाहता हूं क्योंकि मुझे दिनांक 01/05/2020 की सुबह अपने फोन पर एक संदेश मिलता है और जब मैं संदेश पढ़ता हूं, तो मुझे पता चलता है कि मुझे रु 2, 00, 000/- इंस्टा जंबो लोन मिला है जबकि मैंने इंस्टा जंबो लोन के लिए आवेदन नही किया। जब में कृष्णा नगर बैंक जाता हु और ये सारी बात बताता हु तो बैंकर मुझे एक ई-मेल ID और एक फ़ोन नंबर देता है मगर बैंक से कोई हल नही निकलता और ना ही फ़ोन नंबर से फिर में ई-मेल पर मेल करता हु।

        वे यह मेल ID customerservices.[protected]@hdfcbank.com और फ़ोन नंबर [protected] है

        उसके बाद फिर मुझे एक ई-मेल मिलता है जिसमे यह लिखा होता है हमारे ग्राहक सेवा कार्यकारी अधिकतम 12 से 14 कार्य दिवसों में जवाब देंगे। मगर मुझे कोई जवाब नही मिलता मैंने दूसरी मेल डाली उसका भी कोई जवाब नही मिला इंस्टा जंबो ऋण को रद्द करने के लिए तीसरा अनुस्मारक ई-मेल करता हु फिर भी मुझे कोई जवाब नही मिला इसमे मई का पूरा महीना निकल जाता है मुझे इस इंस्टा जंबो लोन की जरूरत नही है मुझे लोन के लिए फोन आते थे लेकिन मैंने कोई भी ऐसा बटन नही दबाया ताकि लोन का आवेदन किया जा सके और मै कॉल काट देता था

        यह आपको सूचित करना है कि जिस ऋण के लिए आवेदन नही किया गया है उसे तुरंत रद्द करवा दे और बिना किसी चार्ज के HDFC बैंक इसको वापस ले।
        में नही चाहता कि मेरे अकाउंट से कोई भी अमाउंट कटे और में नही चाहता की मेरा सिबिल स्कोर खराब हो इस लोन के चकर में।

        मेरे मोबाइल पर फिर से एक और मैसेज आता है जिस में HDFC Bank Credit Card loan ending With 7854 और इसको मेरे सेविंग अकाउंट से लिंक किया है ऐसा मैसेज आया और फिर मैंने अपना सेविंग अकाउंट चेक किया तो लिंक हो चूका था फिर भी तीन ई-मेल करने के बाद भी ये HDFC बैंक ऋण प्रक्रिया आगे बढ़ाए जा रहा है ये HDFC बैंक की तो जबरदस्ती वाली बात हो गई।

        में ये चाहता हु इसको रिमूव किया जाये जब मैंने इंस्टा जंबो लोन लेने के लिए आवेदन नही किया। तो ये जबरदस्ती क्यो दिया जा रहा है कृप्या करके इसको वापस करवाए और ये भी बताना चाहता हु कि में जब भी कस्टूमर केयर पर फ़ोन करता हु covid 19 की जानकारी के बाद फ़ोन कट जाता है जिससे की कस्टूमर केयर पर भी मेरी बात नही हो सकी और में बैंक भी गया फिर में अपनी सारी प्रॉब्लम बताता हु तो वो कहते है कि एचडीएफसी बैंक पहाड़गंज ऋण शाखा जाओ ये बात HDFC बैंक महिला कॉलोनी गान्धी नगर शाखा की बात है मेरी प्रॉब्लम का समाधान नही हुआ।

        इंस्टा जंबो लोन के लिए मैंने एक से लेकर चौथा, पांचवां, छठा, सातवाँ, आठवाँ और दसवां रिमाइंडर भी डाला ईमेल पर मगर मुझे कोई जवाब नही मिला।
        PriorityRedressal.[protected]@hdfcbank.com
        customerservices.[protected]@hdfcbank.com
        escalation.[protected]@hdfcbank.com
        aditya.[protected]@hdfcbank.com

        अतः श्रीमान जी से निवेदन है कि इस सन्दर्भ उचित कार्यवाही करने की कृपा करें।

        प्रार्थी नाम :- Javed
        पता :- H. No. 29, Street no. 12, Shankar Nagar Extn.,
        Krishna Nagar Delhi - 110051
        Mob. :- [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 28, 2020
        Updated by Mr J Khan
        आपने इसको हल कैसे किया। .. क्योंकि ना तो लोन वापस हुआ और ना ही HDFC बैंक से कोई अधिसूचना। .. फिर आपने ये शिकायत हल लिख कर बंद कैसे कर दी। .. सर ये शिकायत मैंने दूसरी बार की है पर अपने इसको हल कर क्र बंद कर दी ये आपकी गलत बात है
        Nov 28, 2020
        Updated by Mr J Khan
        आपने इसको हल कैसे किया। .. क्योंकि ना तो लोन वापस हुआ और ना ही HDFC बैंक से कोई अधिसूचना। .. फिर आपने ये शिकायत हल लिख कर बंद कैसे कर दी। .. सर ये शिकायत मैंने दूसरी बार की है पर अपने इसको हल कर क्र बंद कर दी ये आपकी गलत बात है
        Nov 28, 2020
        Updated by Mr J Khan
        आपने इसको हल कैसे किया। .. क्योंकि ना तो लोन वापस हुआ और ना ही HDFC बैंक से कोई अधिसूचना। .. फिर आपने ये शिकायत हल लिख कर बंद कैसे कर दी। .. सर ये शिकायत मैंने दूसरी बार की है पर अपने इसको हल कर बंद कर दी ये आपकी गलत बात है ये समस्या अभी तक हल नहीं हुई इस पर फिर से कारवाई करें
        Nov 28, 2020
        Updated by Mr J Khan
        आपने इसको हल कैसे किया। .. क्योंकि ना तो लोन वापस हुआ और ना ही HDFC बैंक से कोई अधिसूचना। .. फिर आपने ये शिकायत हल लिख कर बंद कैसे कर दी। .. सर ये शिकायत मैंने दूसरी बार की है पर अपने इसको हल कर बंद कर दी ये आपकी गलत बात है ये समस्या अभी तक हल नहीं हुई इस पर फिर से कारवाई करें
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          M
          MITHUN KUMAR REDDY GADDAM
          from Hyderabad, Telangana
          Nov 17, 2020
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          I have received below message today

          Your FasTag A/c has been Debited for Rs. 530 for Adjustment entry on 11/17/2020 6:59:04 PM. Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd.

          I haven't used my car on 17/11/2020 at all. But amount is deducted.

          What is Entry Adjustment and how it is calculated
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            deeprising309
            from Hyderabad, Telangana
            Nov 17, 2020
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            I had bought a Lenovo laptop from the official Lenovo website on 16th October the price of the laptop was 44000. As part of the Lenovo legendary sale hdfc bank was offering a cashback of 10% up to rupees 3000 on purchases with hdfc credit/debit card. I had used my HDFC debit card for the purchase it's been more than 30 days but I have not received my cash back. Please help
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              SunilHurkadli
              Nov 17, 2020
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              Address: Bangalore

              Even though I have sent hard and soft copy of credit card closing form on October 2nd since then card was not cancelled.
              i have sent multiple mails and complaints, no proper response from the bank. got replay saying it has been cancelled but still November credit card bill has been generated. don't know what is happening . Someone please help on this .
              HDFC Bank customer support has been notified about the posted complaint.
              Dec 16, 2020
              Updated by SunilHurkadli
              Still Credit card was not cancelled. Again December Credit card bill has been generated. i am not understanding what is happening with HDFC credit card department.
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                R
                rakeshkahar1230
                Nov 17, 2020
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                Address: Bhopal

                HDFC bank auto debit each year 885.00 this time 826.00 rs rupees since 2017,
                i had made many complaints in HDFC customer care but they are not responding haven't open any demate account with HDFC.
                but each year they debit amount
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  GoluSingh2240
                  Nov 17, 2020
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                  Dear sir/madam,

                  A Few Months Ago I Applied for HDFC Bank Credit Card (through bank employee) from HDFC dugri Phase 1 ludhiana Branch.

                  Sales representative name was Girish
                  Contact Number -[protected]

                  few Weeks ago before i received a message - your credit card total outstanding amount is 2950 rupees
                  This Credit card has not yet received to me. I didn't activate this credit card and I didn't receive this credit card.

                  I would like to inform that sales person has clearly told that credit card (Regalia) is completely free card. He clearly said that there wont be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

                  Now it will be injustice if i had to pay annual fees which i was not communicated before taking card.

                  Its really very painful to spend time on this issue. I have already hotlisted regalia credit card before 1 months
                  Please Waived off this charges and cancel my credit card.

                  My home branch is HDFC Bank feroze gandhi market ludhiana.
                  my credit card number is - 552260***********0994 (showing in net banking cards section)

                  My contact number is - [protected]
                  My Email Id - [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    messi1988
                    Nov 17, 2020
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                    My credit card has been debited without any knowledge of mine.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      J
                      Jsharma46
                      from Powai, Maharashtra
                      Nov 17, 2020
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                      Hello, I am jitin Sharma and my fast tag customer id is 20291086. Whenever I crossed the pilkhuwa toll gate, my fast tag sometimes work or sometime not work then I paid double charged on however I have enough balance in my account and shows active.
                      There are display shows Blacklist id.
                      Please look into this matter and resolve it.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        tausifcooldud
                        Nov 17, 2020
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                        Deduct account balance

                        Address: N/A, Zakir Nagar, Mango, HOUSE NO-22 ROAD NO-14

                        Hi, I HAVE NRE ACCOUNT I don't know why the hdfc bank is doing with my account he every time when bank deducted money like(POS MYPROTEIN.AE[protected] INR, POS DECCHG-29X33=957 INR, "amb chrg incl gst for SEP2020-354 +177 INR, amb chrg incl gst for OCT2020- 354 INR mir[protected]"rupees times (Total=4555) i dont know why they are having problem with my account. I am totally fed up with this.
                        I want my money back. This is NOT FIRST...
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                        Jasw1
                        Nov 16, 2020
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                        Hey, I, Jaswinder Singh am a customer of HDFC Bank. I have taken a credit card of the bank ending 8**1. In the previous month, an unauthorized transaction named one assist mpfe of Rs. 1, 399 has been debited without any permission. I request you to cancel the subscription which is not even subscribed by us and revert back the debited amount of Rs. 1, 399 as soon as possible.

                        Regards
                        Jaswinder Singh
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Sdv air travels
                          from Manthani, Telangana
                          Nov 16, 2020
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                          Address: chennai

                          The HDFC bank as gives to good service for customers.but bank employee and call center employees spoil to hdfc bank name on giving to worst service to customers.only take a incentive for the employee playing with customers cibil score on credit card application.

                          i have current account on hdfc bank.branch employee says you have pre approved credit card so i will apply last 2 months before card was declined and i will contact the branch today they said again pre approved offers is valid so apply in today with employee knowledge nungambakkam head branch that card also declined.

                          The bank will be playing with customers cibil score on without knowledge staffs for credit card process. and i have good cibil score for credit card approval. the approval in only bank internal policy that i know very well.

                          call center & branch staffs not given to satisfied service to customers.they only playing with our life for own incentives

                          am not mentioned my account number on this complaint in case the bank needs i will give sure

                          Thanks
                          Vinoth.M
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Janaiah Nallanagula
                            Nov 16, 2020
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                            Hello, i have settled the account and paid the EMI's on time in COVID time also ..after completing the EMIS's, HDFC person not answering the phone calls...and not responding -- (HDFC Bank person Number [protected])

                            My mobile number is : [protected]

                            Regards/ Janaiah N
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              anuradha patidar
                              Nov 16, 2020
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                              I have done a transaction at petrol pump moda, nagpur on date[protected], around 01:00AM of amount 18605 using debut card, transaction got failed and money got deducted from the account but receiver didn't received the amount also money didn't got refunded.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Aashu022
                                from Tohana, Haryana
                                Nov 16, 2020
                                Resolved
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                                Resolved

                                I tried to contact HDFC Bank customer care many times, for got to know about the reason for holding the amount, but irrespective of the calling time bank IVR played one single line in the loop - "your call is important to us & our all customer care executives are busy, kindly hold the line".

                                Even after listening to the same message in the loop for hours, no one executives got free to response the call.

                                If you people are not able to assist your customer then, why not you shut down your so-called customer care, at least many o[censored]s will save from getting torture by listening "your call is important to us & our all customer care executives are busy, kindly hold the line".
                                Nov 26, 2020
                                Complaint marked as Resolved 
                                no bank representive was contacted from india one of the leading private bank
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  I
                                  ik4370
                                  Nov 15, 2020
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                                  I have bought iphone11 with hdfc bank in the month of December. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end ie. June 2020) i haven’t received my cashback till now, . I have asked in shop where i brought, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Preethi
                                  HDFC Bank Customer Assistance
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                                    piyush awana
                                    Nov 15, 2020
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                                    I have used my HDFC card in Arrow showroom for shopping. I was told that I would receive 10% cashback. It has been more than a week but I didn’t receive any cashback yet.Please look into the issue and resolve it.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
                                    What to mention in reference number?? Please help
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                                      Utam Kumar Kushwaha
                                      from faridabad, Haryana
                                      Nov 15, 2020
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                                      Address: Subhash Colony Gali No 5 Ballagarh Faridabad,121004

                                      Dear Sir
                                      respected
                                      Sir Maine HDFC ATM VISHNU COLONY FARIDABAD
                                      Date :- 13/11/2020, Time, 13:35 ATM NO, P3ENFD97
                                      Card No, xxxxxxxxxxxxx 4087
                                      Card Hoder Name SANTOSH

                                      SE RBL BANK, DEBIT CARD PAISE NIKALA
                                      TO MERE A/C SE 8000 RUPAY Dedection HOGYA AR US HDFC ATM SE RUPAY NHI NIKLA JO DATE HAI, 13/11/2020, Time 13:35 minte pr
                                      transaction ki Ar abi Tk Refund bhi nhi hua Plese helpe me
                                      thnks you
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Nov 15, 2020
                                      Updated by Utam Kumar Kushwaha
                                      HDFc ATM SE rupay Nikalne pr rupay A/c se Dedection kr lya but Rupay nhi
                                      Nikla

                                      HDFC Bank — HDFC ATM Withdrows
                                      Utam Kumar Kushwaha on Nov 15, 2020Mark as Resolved

                                      Dear Sir
                                      respected
                                      Sir Maine HDFC ATM VISHNU COLONY FARIDABAD
                                      Date :- 13/11/2020, Time, 13:35 ATM NO, P3ENFD97
                                      Card No, xxxxxxxxxxxxx 4087
                                      Card Hoder Name SANTOSH

                                      SE RBL BANK, DEBIT CARD PAISE NIKALA
                                      TO MERE A/C SE 8000 RUPAY Dedection HOGYA AR US HDFC ATM SE RUPAY NHI NIKLA JO DATE HAI, 13/11/2020, Time 13:35 minte pr
                                      transaction ki Ar abi Tk Refund bhi nhi hua Plese helpe me
                                      thnks you

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