HDFC Bank Complaints & Reviews

Dear Sir/Madam,

This is regarding a Loan agreement XXXX964 with HDB financial Services which is the child financial company of HDFC bank

I requested them multiple times to respond but no single person has responded and resolved the issue. They are all aware of my issue but intentionally done this fraud to get the extra bucks .

HDB has provided the moratorium scheme from March 2020 to August 2020, during this period they should not present any ECS/NACH to collect the my monthly EMI as per the RBI scheme, but they have represented NACH multiple times on my ICICI bank account XXXXXX44092 and also I requested for the loan recast as per the RBI guidelines but without providing any response again they represented NACH multiple times and after that they have activated the restructuring scheme on their own without any agreement in between me and their company, they have restructured my loan on their own terms with no restructuring related communication. When I'm seeking the resolution from HDB, but without listening to me they are representing the NACH for every week.

ICICI bank has been debited Rs. 17700 for the representation of NACH from HDB financial company and 7000rs added as due in my loan account even after my loan restructured by them, HDB has represented NACH for 30 times from the month June 20 to Jan 21. Could you please explain about your schemes? I availed moratorium and also HDB is activated restructuring scheme on their own, but why NACH has been represented multiple times from HDB which causes me the charges more than my EMI amount .\

HDB company asked me to pay the restructuring fee of INR 2000/- Rs and one month EMI to consider the restructuring request from their end . Again I have approached HDB management to get the clarification on this but they have not responded back to my request. As per HDB instructions, the restructuring plan should be activated only after I made the payment for the restructuring fee of 2000rs and 1month EMI, But I have not done any payment but they had activated a restructuring plan on my loan account and not shared any revised repayment schedule with me over the registered email address. Still I'm seeking clarification from HDB for the charges that they are collecting against my loan account for the restructuring, Meanwhile they restructure my loan on their own by adding restructuring fee 2000rs + 1month emi as a due in my loan account and continuously represented the NACH for my EMI which caused me the huge penalties from my bank .

RBI complaints : [protected], [protected].

When I approached to the BNAK for the reversal of these charges they clearly indicating that ECS/NACH representation is biller response and they would have stop it when biller is given the moratorium.

Finally I ended up with paying the extra interest for opting the moratorium, extra tenure for the loan recast which was done without my consent and NACH charges with by bank for the negligence of HDB financial.

OTP not receiving in registered mobile number when doing online transaction.

I brought samsung refrigerator using hdfc bank card with offer of 12 % cashback but i don't received cashback. Transection id - TXzQP[protected].

I brought samsung refrigerator using hdfc credit card with offer of 12 % cashback but it's been more than 100 days still i don't received cashback. Transection id - TXzQP[protected].

I initiated a transfer of 14440 on 23rd of February 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message

Update: your money transfer of inr 14, 440.00 on 23-02-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 295.00/- was deducted from my savings/salary account on 17th Feb 2021 under the name of depository charges JAN[protected]

Please do the needful as earliest.

This is disgusting, getting too many calls from hdfc bank and their consultancies for personal loans. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any hdfc site nowhere. Couldn't understand how bank got my numbers.
One of your tele caller said that calls are coming from different branches. I said that banks have centralized software then she cut the phone.
Please take it seriously otherwise i am going to take police action.

I have been escalating since a month to the customer care about my blacklisted HDFC fastag. First the customer care doesn't answer the call, even if they answer they give false assurance.
I am a regular traveler on the highway and this invalid /blacklisted fastag has made my travel difficult.
My wallet ID is showing a balance of 2172.50 and still they are not whitelisting . my fastag wallet id is [protected].
I request the authority to help me resolve my concern

Fastag complaint # account not created# application reference no. is HFR083446# no responds from insolutionsglobal#
Hi,

So far I haved send 5 mails to fastag.[protected]@insolutionsglobal.com regarding my fastag application. I haven't receive any single responds from them . I applied for fastag on 2019 April for the vehicle no mh12rk7098. my fastag account number [protected] . Called customer care 50 times but still not resolved and they just promise to send someone, didn't register my vehicle too . But still now nothing has been created when ever I call customer care they keep on asking to wallet ID proofs . I have send my walIet iD proofs for 5 times to fastag.

... Kindly call back or will go to consumer court, repay my money

Hi,
I called on[protected] and spoke to Alka and explained her about the Double Toll charges charged, She suggested sending the mail again regarding the same, so sending the mail again. I had paid cash on Khalapur toll plaza while travelling to Pune on 23rd Jan 21 but on Talegaon toll plaza the amount was deducted from the fast tag account. Requesting to reverse the charges at earliest. I have attached the Khalapur toll receipt for your reference and also my car RC and photo. Here's the Text as well for the amount deducted:
Dear Customer, Your FasTag A/c has been debited for Rs. 203 for transaction by Vehicle MZBFE813MLN027713 at Toll Talegaon Toll Plaza on[protected]T14:50:59. Balance amount in the A/c is Rs. 0 - HDFC Bank Ltd.

Sir, myself AKBAR S. BLOCH from Arambhada Dist. Devbhumi Dwarka State : Gujarat. Sir I having two accounts in HDFC bank Mithapur Branch, one is saving account and other is Current Account.
On 12.02.2021 I have booked IRCTC Train Ticked with HDFC Netbanking for 1202 Rupees. Ticket was not confirmed and IRCTC refund me for that tickets on 15.02.2020 for rupees 1020.00. Sir, after 7 days of period the amount not deposited in my current account. Here are the details.
Current Account No. [protected]
IRCTC Refund Date & Amount - 15.02.2021 Rs. 1020.00
IRCTC Settlement ID - [protected]
Bank Refund Transaction ID - [protected]

Please do the needful with the details given above.

AKBAR S. BLOCH

Hello There,

I am HDFC bank credit card holder, today i got mail of my credit card e-statement, i got to know that they have deducted amount of RS.1899/- for One assist Membership fee without my knowledge, as i did not opt for any plan of one assist, please cancel my membership refund that money to my credit card back. card no ending with 9279.
Please refund my money asap.
Name:G Raghvendra.
HDFC Credit card no:[protected].
Mobile No:[protected].
email:[protected]@gmail.com

I have my salary account and it was blocked because I couldn't receive my welcome kit from the postal address as I was not there I couldn't pick up the welcome kit and now welcome kit is returned to bank and my account is locked. As per bank official they advised me to change my address in addhar which I did and hAVE provided the updated addhar to bank now it's almost 11 days I didn't get the welcome kit and my account is still locked. Can you please unlock my salary account on priority. I am too much frustrated visiting bank

When I am not using dmat services why I am charged with depository charges in my bank account ?

Dear sir

I applied for SIP and given date, SIP start date mentioned 10.03.2021.

But amount deducted on 16.02.2021 & that time my A/c balance was low.
So on 20.02.2021, 590*4=2360 rs charged.

Pls refund my money.

Please find the attachment for your reference. (1. SIP start date, 2. Bank statement)

Regards
KRISHNA YADAV
C. ID[protected]
MO. No- [protected]

I am using hdfc card and as salary account
Today five times of 29.50₹ has deducted in my account how it possible.
It was unfair five times it was directly deducted from my account.

Even after raising a ticket to close one of the fastags in HDFC fastag portal. I still do not see any response from HDFC. No one picks the call. This is disgusting. I sold my car AP29BA3027 and therefore raised aa request a suspend the fastag for AP29BA3027 and the person using this car is using at the tolls because of the delay from HDFC. The request has been raised on Nov 22 but no action taken by HDFC.

I need to complaint or sue this Hdfc bank. I donno I don't even have 3500 emi. But just 1412. That too I have paid the bill and they are keeping on changing my account to minus balance. From last three day, they have made my balance to minus 3590.
It need to be fixed. I will not even pay one rupee for which is not my mistake.

I had purchased an apple laptop on 1st August from smartbuy flipkart, when apple cashback offer was going on. Before purchase i had called customer care to find out the process, they had advised me to proceed via smart buy to flipkart and then make the purchase. You can refer to my account’s call history.

I followed the same instruction and proceeded to buy an apple laptop worth Rs.1, 22, 990 (attaching invoice )for which i was supposed to receive Rs.7000 cashback in my account.

It has been 6 months and i have followed up with customee care 3 times already for my complaint number Hydc[protected] but nobody has been able to say where the issue is held up. Nobody even bothers to get back to customer with an update!

My customer id is 45916914.

I had purchased an apple laptop on 1st August, 2020 from smartbuy flipkart, when apple cashback offer was going on. Before purchase, i had called customer care to find out the process, they had advised me to proceed via smart buy to flipkart and then make the purchase. You can refer to my account’s call history.

I followed the same instruction and proceeded to buy an apple laptop worth Rs.1, 22, 990 (attaching invoice )for which i was supposed to receive Rs.7000 cashback in my account.

It has been 6 months and i have followed up with customee care 3 times already for my complaint number Hydc[protected] but nobody has been able to say where the issue is held up. Nobody even bothers to get back to customer with an update!