HDFC Bank Complaints & Reviews

Why i an getting charge for insufficient fund .i am unable to maintain 10k because my salary is 10k to 12k how can maintain on this salary .Ans this is also my current salary account .why i am getting charged .on another many i request to customer care to convert my credit card bill into emi but one help me for the same, very sameless services, saying i require offer for same .how can i run my family n how should i clear my credit card bill no one is helpling to get it esier to pay .

I bought an iPhone 11 on 4th December 2019 with a cashback offer of 6000 to be credited into my account within 120 days. I’ve tried continuously contacting the customer care but there is no response from their side.

I have not received reward points for the following order ids which I have done on Amazon through smartbuy.
[protected]Rs. 19099)
[protected]Rs. 42999)
I have been informed that the transaction has no tbeen done through smartbuy. I am 100% sure that I have made this transaction through smartbuy and I have been using this card for the last 4 years, so I am not unaware on how to make a smartbuy transaction. This is absolutely ridiculous and I need immediate help on this. I have been following up on this issue since October 17th.

Regards,
Jaspreet

Hello HDFC team,

I have been trying to reach you via your customer care number, seems you're not taking any calls due to Corona outbreak.

I have returned few of the ordered products from Amazon, Marks & Spencers and Swiggy. The amount got refunded from their end but has still not refelected in my account. They have provided me with various reference number as well but it is impossible to contact your bank.
It's been aorund 5-6 months since an amount of Rs. 4000/- (approx) has not been credited in my account. I'm really worried now beacuse this has become a consistent practice from different vendors where they are asking me to contact my bank.
Request you to please contact me at the earliest.

Regards,
Neha Singh

I Received SMS from HDFC BANK that RS-3142 is to be paid for my credit card(card numbered XX4466) to ONE ASSIST PLAN. Ive never used my credit card to pay all this due. I never gave any consent for renewing my card. Ive closed my account in the bank few months back but i am still receiving this message asking me to pay immediately. Ive also filled a form in the bank to deactivate but it failed and the process was stopped. Ive never used the card or it is of no use to me . i dont even know the company and this kind o[censored]nsolicited due for payments of my credit card is not really an acceptable act . So i kindly request you to deactivate ASAP. (Relationship no. 6280441). This is 4rth time am registering complaint. For six months i am getting same msg to pay the dues. Its very irritating. Sir/madam pl kindly deactivate membership this credit card from one assist.

The hdfc bank has put a hold on my funds of rupees 2140.05 and 5991 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0004306
Branch: KONDOTTY
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

I cancelled my order via amazon price of 4699/_ at 9pm. I got a message refund accepted.next day on 5 nov 2020 i got a message' Refund success on RuPay card (ending with 9755): 4699.0 INR,
Amazon Pay balance: Money: 500.0 INR. Please contact us for details at http://amazon.in/help.now 3 days passed but HDFC not credited my money in my account.Please return my refund as soon as possible.
Hdfc account name- Aman rajpoot
Gola gokaran nath branch
Distt kheri UP

Hello,

My bank account is having hold amount of 552/- as a part of MiREVENUE through GEFU. Is there any particular reason to hold these amount and also please help me to get back.

A/C : [protected]

Dear sir,

I will apply for atm card in HDFC bank. i will give my old address. kindly change the address.
Address Details.
18/8, 2 floor, 2 street, Velachery, Chennai-42

I canceled the product on flipkart and got a message from hdfc stating that,

Ur transaction on HDFC Bank CREDIT Card ending **** for Rs. 114900.00 has been credited/reversed by FLIPKART[protected]M on[protected]:11:59:11

I checked my credit card statement and it's not credited to my credit card. I am scared as it is really large amount of money. Please help me. Since its a message from bank, it means that flipkart has done its job.
Please help me to know when the amount will be credited to my credit card?

Hi,
Have purchased iphone 11 in August 2020 and as indicated that I will receive Rs. 5000 cashback within 120 days.
It has been more than 120 days but i have not received any cashback whatsoever.
Not able to reach out to anybody as well.

Please solve this problem as soon as possible.

Regards, Arpita

Amount of 283 on hold through GEFU I don't know why
Account: [protected]
Please help asap

I have cancelled a order on Amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank credit card ending 5978 for rs. 21275.00 has been credited/reversed by AMAZON on[protected]:15:1150:00

I checked the online statement and it is still getting reflected in my statement. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the Amazonn has done it's part. Will it ever get reflected in my account?

The hdfc bank has put a hold on my funds of rupees 541.01 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0009347
Branch: NAUBASTA
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Hi i am hdfc bank account holder i am deposite of rs 5000 in my account and the deduct my money of rs 625.11 under the name of AHB CHGS INC GST APR-SEP2020-MIR[protected] its two time in month first 250 and second 625 this is very rediculous pls give my money back my contact no is [protected]

HDFC LIFE FACES SIX CHARGES:
1. Specifically agreeing to change of biased agent, but later advising it cannot
2. After hiding auto-debit deactivation instructions, falsely stating deactivation withdrawn
3. Submitting illegal auto-debits, fraudulently, TWICE, despite deactivation and AFTER being paid
4. Not pre-advising due date of due payments, deliberately
5. Blatantly claiming falsely to IRDAI that it had resolved issue
6. Most seriously, falsely attempting to besmirch financial standing of customer
It avoids answering 4 of 6 charges and even 2 “answered” are false/contrary.
It cannot answer because HDFC Life is not always able to speak the truth.

Amount 461 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

I am a HDFCBANK customer and have also got fasttag from hdfcbank.
On 06 Nov 2020, I was coming from Khopoli to mumbai via khalapur.At toll point in was in the cash lane since I knew that I did not have sufficient balance in fasttag.Hence I paid cash of Rs 203.Later today i found that i was debited Rs 203 from my fasttag account also.
I need to complain about the toll personnel who should have tolded me that the amount was debited from my account and I need not pay cash.
I need refund for the same and an explanation for the mistake.

Car regn no: MH43 AR 3271

It's been 22 days since I have brought my complaint on the credit card EMI issue to the notice of HDFC customer care(Complaint no.:[protected]. Meanwhile I had called their senior management team (Ph:[protected] at least 4 times regarding the update. Every time they said "the complaint is under review and it shall be resolved under 48h for sure". As an evidence, I have recorded all my calls with them with prior consent. But my issue has not been resolved yet. My complaint was as given below:
I have purchased a TV from Samsung website on 17/08/2020 by opting the 18 month No Cost EMI. I was surprised to know from the credit card statement that my EMI was counted for 3 months with some interest rate. Regarding this discrepancy I had written emails and had telephonic conversations with the SAMSUNG team. They have replied with attached evidence confirming my 18 months No cost EMI and stated that I have to deal with the issue with the concerned bank (HDFC). Hence, I wrote to customerservices.[protected]@hdfcbank.com
Unfortunately, I have not received any information regarding the same in spite of repeated reminders even to the senior management team (Ph:[protected]. I'd even stated in my earlier emails that I would like to pay whatever be the entire amount when the issue gets resolved. I had been doing the full payments on my credit card bills until now, I was never this late. Delay in payments of credit card dues affect my credit score. It's clearly not my fault here. I have even stated that I can make payment for the entire amount right then, but on a guarantee that after re-adjusting my actual 18 months no cost EMI i would get back my money as credit.
Already statements of 2 months have been generated along with a fine for delay in payment. On the other side, HDFC bank's credit recovery team keeps on calling me multiple times even after i told them every time that i had raised a complaint against which i had not received any response and i told them i would pay the amount once the issue gets resolved. I don't understand why don't they keep calling me again and again. Why don't they communicate with their recovery team and ask them not to disturb & humiliate this customer until the complaint is resolved? You know what? My card is blocked for all purchases. I could not use my credit card during Dassehra festival. Do they understand how much pain and humiliation i had gone through for not being able to make online purchases using my credit card? and i am about to miss another festival (Diwali). I have lost my complete trust in the HDFC bank. I have even warned their senior management team three times at least stating that I would be approaching the legal route (consumer helpline/court) for justice if corrective action is not taken immediately. But i haven't received any response from HDFC. All documents in support of my communications with Samsung & HDFC are attached for ready reference. If required, i can provide audio records too.

Summary: I request HDFC to correct their mistake and change the EMI back to 18 months NO COST EMI, waive off the entire late payment fees and give me in writing, stating that because of this delay, my credit score wouldn't get affected. Also, i demand a formal apology letter with all reasons which led to this situation, humiliation and mental discomfort i had to go through because of this bank & it's concerned employees.

My account has been debited with 1200 for not maintaining minimum balance. But that is salary account, which we can keep zero balance.