HDFC Bank Complaints & Reviews

The HDFC bank as gives to good service for customers.but bank employee and call center employees spoil to hdfc bank name on giving to worst service to customers.only take a incentive for the employee playing with customers cibil score on credit card application.

i have current account on hdfc bank.branch employee says you have pre approved credit card so i will apply last 2 months before card was declined and i will contact the branch today they said again pre approved offers is valid so apply in today with employee knowledge nungambakkam head branch that card also declined.

The bank will be playing with customers cibil score on without knowledge staffs for credit card process. and i have good cibil score for credit card approval. the approval in only bank internal policy that i know very well.

call center & branch staffs not given to satisfied service to customers.they only playing with our life for own incentives

am not mentioned my account number on this complaint in case the bank needs i will give sure

Thanks
Vinoth.M

Hello, i have settled the account and paid the EMI's on time in COVID time also ..after completing the EMIS's, HDFC person not answering the phone calls...and not responding -- (HDFC Bank person Number [protected])

My mobile number is : [protected]

Regards/ Janaiah N
[protected]

I have done a transaction at petrol pump moda, nagpur on date[protected], around 01:00AM of amount 18605 using debut card, transaction got failed and money got deducted from the account but receiver didn't received the amount also money didn't got refunded.

I tried to contact HDFC Bank customer care many times, for got to know about the reason for holding the amount, but irrespective of the calling time bank IVR played one single line in the loop - "your call is important to us & our all customer care executives are busy, kindly hold the line".

Even after listening to the same message in the loop for hours, no one executives got free to response the call.

If you people are not able to assist your customer then, why not you shut down your so-called customer care, at least many o[censored]s will save from getting torture by listening "your call is important to us & our all customer care executives are busy, kindly hold the line".

I have bought iphone11 with hdfc bank in the month of December. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end ie. June 2020) i haven’t received my cashback till now, . I have asked in shop where i brought, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have used my HDFC card in Arrow showroom for shopping. I was told that I would receive 10% cashback. It has been more than a week but I didn’t receive any cashback yet.Please look into the issue and resolve it.

Dear Sir
respected
Sir Maine HDFC ATM VISHNU COLONY FARIDABAD
Date :- 13/11/2020, Time, 13:35 ATM NO, P3ENFD97
Card No, xxxxxxxxxxxxx 4087
Card Hoder Name SANTOSH

SE RBL BANK, DEBIT CARD PAISE NIKALA
TO MERE A/C SE 8000 RUPAY Dedection HOGYA AR US HDFC ATM SE RUPAY NHI NIKLA JO DATE HAI, 13/11/2020, Time 13:35 minte pr
transaction ki Ar abi Tk Refund bhi nhi hua Plese helpe me
thnks you

The hdfc bank has put a hold on my funds of rupees 24.00 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc code: HDFC0003179
Branch: pachchunur
Account type: savings account (2500/- min balance)
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Sir,
With due respect and humbly submission i beg to state i am a customer of hdfc bank .on 4/11/2020 i created an account in hdfc bank.my account number is -[protected].on 13/11/2020 Rs- 236 is deducted from my account.when i saw my account statement it shows that Rs -236 is deducted for debit card issuance fees.i hereby declared that i was got this debit card when i created my account.than why Rs-236 deducted? I have neither...

I tried to Login to my HDFC Fasttag Account. The portal says that the account is locked. The screenshot of the same and the customer/ account details are shared hereunder for your reference. Kindly resolve the same at the earliest.

Customer ID:[protected]
Wallet ID: [protected]
Vehicle No: KA51MA1945

Good Afternoon !!
By mistake i have transferred fund of amount 1, 11, 000 through NEFT from my HDFC account a/c [protected] to Cosmos bank a/c [protected] . As this transaction is done to wrong account of Cosmos bank this transaction is not correct
So, can you please cancel and retrieve to my account.

Reference No: NEFT N[protected] dt 14/11/2020 15:31

I request you to please help me, in getting back my amount.

Further details can be shared upon your request.

Awaiting your reply at the earliest.

Thanking you,

Your's sincerely
Anil Dasharath Dhage ([protected])
Reply

In this current bill statement, the amount of 38249.25 (13/11/2020) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference.

During last month statement in the name moratorium unnecessary GST charges applied, (Card no:[protected]xxxx).

Its Highly difficult to reach out on customer care, wrote complaint couple of times, no response,
worst service, never expected from HDFC

The following message was received, however the transaction was not done or authorised by me. Kindly reply.
“ ALERT:Rs.169.00 spent via CREDIT Card xx9468 at AMAZON1258399 on[protected]:21:10:19 without PIN/OTP.Not you?Call [protected]”

Have account with HDFC A/c [protected], A/c Name : ABDULBHAI SADRUDINBHAI DAL have initiated a IMPS transition on[protected] to SBI A/c [protected], but i have received a SMS Your funds transfer for Rs. 50000.00 has got timed out at beneficiary bank end. IMPS Reference No:[protected].
am sending the screen shot of my bank account also.
Kindly do the needful...

Dear Team,

This is shankarachary R. My account No: [protected]. for one Account Bajaj Finserv(4000CDGE554157), EMI amount which should debit from hdfc bank on 2nd November 2020. I delayed for one day and maintained sufficient balance on 3rd November 2020. But due to insufficient balance for 3892 rupees which should deduct from HDFC bank. They charged ACH Debit return charges multiple times for one account(590, 590) total 1180 rupees. It's totally 30 percent of my EMI Account. Please be kind for one day delay and please refund my 1180 rupees.

Please do needful.

Thanks
Shankarachary R

My issue is still pending
Please refund my mony
1.extra bouncing charges rs531/
2.extra interest charges rs 1262/
3.qmitted cash back.

I am priority customer with HDFC Bank Pune.
My CA firm, personal accounts are with hdfc bank.
I hold a hdfc credit card of which limit is ₹300000.
It was overdue and alongwith moratorium interest the outstanding was ₹362081. I have been paying the minimum due of the credit card before and after the moratorium period.
On 9th November, 2020 I recieved NEFT from HDFC Life Insurance Policy which I redeemed before its maturity because I need funds urgently. Without my knowledge and any prior notice or as little as a warning sms/call the HDFC Credit Card department placed a lien on my savings account and an entire amount of ₹362081 has been blocked by placing a lien. I visited the hdfc credit card collection dept and requested them that I am a regular paying customer and I have multiple relations with hdfc organisation through banking, insurance, mediclaim, credit card, etc.
I requested them to kindly accept ₹100000 towards my credit card dues of ₹362081 and release the balance funds back into my savings account as I require the funds urgently. But nobody is being able to help me citing that the lien has been placed without their knowledge from the Chennai unit of HDFC credit card dept.
I ask here how is it fair and just to recover dues like that from someone who has been paying regularly and never denied the outstanding to hdfc bank.
Under which bank policy of the RBI guidelines does the bank have the absolute right to place a lien without prior notice and warnings and that too on a regular account. In these times of pandemic each o[censored]s have been hit financially. This is extremely criminal and unfair on the bank's part to completely block all my funds.
To top it up they have neither realised the amount towards my credit card dues, nor unblocked the credit card, and they have charged me ₹3300 for late payment where in fact they have taken away the entire sum owed.
I don't understand this type of banking or shall I call extortion and harassment.
I sincerely request the moderators here to look into this matter with utmost urgency and revert to me otherwise I will be in big trouble financially as my car loan EMI is due, plus I will also go onto file a suit with the consumer redressal forum and file a complain with the ombudsman committee of the RBI. PLEASE HELP ME OUT HERE.

Today i.e on 12 11 2020 at about 8 pm my credit card no
[protected] was unauthoriesedly used for payment of Rs 1121.
this was not done by me

my name is M A PADMANABHAN
MY CELL NO IS [protected]
MY HDFC BANK SAVINGS ACCOUNT NO IS [protected]

YOU MAY VERIFY AND THE TRANSACTION MAY BE REVERSED

I am a HDFC bank(Kukatpally branch, Hyderabad, Telangana) credit card holder. The bank has auto debited Rs. 1899/- from my credit card without my concern on date:10/11/2020.The amount was debited towards One Assist. I neither subscribed to any of the new plans nor renewed any plan by any means(Call, message or mail). But still with out my knowledge, the amount of Rs1899/- was charged unauthorizedly on my credit card (I did not get any OTP & I did not give any kind of confirmation from my side for the amount to be debited). Firstly, I am not at all interested in this service(One Assist) and don't want this membership any more. So please cancel the membership. Secondly, I request a full refund of debited amount, Rs.1899/-. Please help me with this. (For your info: The mail ID I used for raising this complain is one and the same that is linked with my Card.) . Please let me know if any further info is required, Thanks in advance.