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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 316

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S
Sriranjini k.s
Nov 3, 2020
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I recently passed the hoskote toll and when the tag was scanned it showed invalid. My account did have a balance for Rs 417.62. In the next toll also I faced the same issue.
When I contacted the customer care @[protected] the lady who answered my call did not have any knowledge and said due to system issues she could not check my account. The irony is when my details can be verified correctly not sure how she can’t check the other details. Also when asked to connect to a senior/ supervisor she informed me to call back after 10AM as they were all busy.
Even after explaining multiple times she doesn’t seem to understand the criticality and urgency of the situation there was no help offered and she also asked me to contact 1300 if I required immediate attention.
This is the worst service anyone would expect out of such a reputed bank and I think I will be forced to discourage my family and friends to bank with such an irresponsible bank with horrible services. Hope somebody else does not face this issue again.
HDFC Bank customer support has been notified about the posted complaint.
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    Pallavi1997
    Nov 2, 2020
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    Address: nc/01,officer's colony, sawang colliery

    Sir/Ma'am,
    I want to inform you that i applied in Tech Mahindra site from where i got a call.The executive told me that my CV has been shortlisted for interview of Data Entry Operator in HDFC Bank. They asked me Rs 1950/- for the form. I got an interview call one day after and they again asked for Rs 7536/-. After that i got appointment letter which i have attached with this complaint. In this mail they are again asking for Rs 11880/-.
    I am assuming that this is a fraud call. Kindly do the needful and guide me for the same.
    Email [protected]@protonmail.com
    Phone number- [protected]
    Phone number 2- [protected]
    Phone number 3- [protected]
    +2 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 02, 2020
    Updated by Pallavi1997
    I have given rs 9486 to those fraudsters.

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      A
      Amit Malvaniya
      from Powai, Maharashtra
      Nov 2, 2020
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      Dear Team,

      I did one transaction with an amount of 8080/- to pay my house rent and I used it through Nobroker.com site through PayZapp applications on 03rd, Oct, 2020. While I am checking my transaction history of PayZapp app where I am unable to see this amount entry.

      Please find the attached screen shot for your kind information.

      Request you to please check and revert me on the same on priority basis as I want this transaction entry into my history details
      +3 photos
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        Pavan046
        Nov 2, 2020
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        I'm holding an account in hdfc... unnecessaryly they have deducted 876.90 rs dated 15 Oct 2020..I want refund of this deducted amount
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          dwivedisumant
          Nov 2, 2020
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          I had opt home loan from HDFC . I have registry in 2011 and now my load is full paid . On document release they are dining that they don't have registry document. I did complain and not getting any response.

          below is complain copy :

          I went to collect document to Vaishali Branch as document was arrived as per my request . HDFC Representative told me Registry paper is missing in set of document folder and this is not with HDFC and I have to get this from Builder “Mahagun” . After long argument, HDFC Representative has agreed that HDFC will collect registry paper from builder and will call me to collect paper

          Now This is very serious matter, In case if builder will not have registry paper, who will be responsible for it. As I have home loan, last 10 year paid all the amount with interest and HDFC is not bother about the main document. I have few question and want answer on it.
          1. Who was responsible to collect registry paper at time of registry ? I paid amount for this service
          2. Why was this not audited in last 10 years ?
          3. Now a days many builder are bank corrupt and offices are closed, In this case customer document will get misplaced, then who will take this responsibility ? this is very serious matter.
          4. Is this a value to customer, who paid all EMI without any failure and in blind trust that registry document is safe with Bank ?
          5. Is this a moral value and right approach to ask customer go an find you registry paper yourself.

          One last thing I am not going to ignore this and I want my all document to be hand over to me in this week without any failure. I was planning to get other home loan but if this is case I will never go with HDFC Home Load and will do the same for my all reference. This is very careless and irresponsible behavior from such a leading bank.

          Please let me know in next 24 hours.

          Account Number –[protected]
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            R
            Rajeev Parihar
            from Agra, Uttar Pradesh
            Nov 2, 2020
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            Hi,
            I have applied online for opening a PPF account in HDFC Bank on dated 30 Oct 2020. On 31 Oct 2020 my PPF account open by HDFC Bank but in Wrong Branch i.e. Anna Nagar to which i don't belong. I have my account in Gurgaon Sector 14 Branch of HDFC Bank.
            I don't want any account in Chennai as i never went to there nor I want to go..
            Please Change my PPF account branch to the Branch where I am having my saving account. i.e. Gurgaon Sector 14 Branch.
            Thank you Gov of India for giving us a platform to raise our voice against the fraud.
            +1 photos
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              B
              Bik Sarkar
              from Kolkata, West Bengal
              Nov 2, 2020
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              Resolved

              My New NPS account is currently frozen and I am not able to contribute

              Account date: 27-OCT-2020
              Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
              PRAN:[protected]

              Please do the needful at the earliest.

              Also I am not able to locate any customer care number to raise this directly with HDFC.
              Nov 2, 2020
              Complaint marked as Resolved 
              I just got a notification from HDFC that it has been verified.
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                dsdsharma
                Nov 2, 2020
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                Resolved

                Address: Nagpur

                I haven't bought anything on EMIs, yet you collected a Rs.2440 "EMI" from me... Now you're going to charge me another EMI of Rs. 2440 on the 10th of November.

                Raised like a dozen tickets about this but no one cares. Just automated replies - half-hearted resolution efforts... just doing script work.

                Just visited the local branch and they said they don't have access to the "credit card" system!

                Just wow!
                Nov 2, 2020
                Complaint marked as Resolved 
                I waited like an hour to get through to a call support resource who told me what was happening. It was a purchase I had made last year... but had paid a couple interim EMIs so this one appeared to be out of nowhere!
                HDFC Bank customer support has been notified about the posted complaint.
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                  Keshav Vijayan
                  Nov 2, 2020
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                  I tried to transfer money through IMPS and the amount was debited but I received a message saying it timed out due to technical reasons.

                  When I tried to call customer care they kept me on hold for 30 minutes!! The suddenly disconnected my call!! When I called again they kept me on hold once more, then connected me to a phone banker after 15 minutes who cut my call as soon as she picked up!!

                  Absolutely the worst customer care I've seen and I still haven't got my money back!!

                  Closing my account soon.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Captain Sales International
                    Nov 2, 2020
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                    Address: Captain Sales International Bangalore

                    We have been trying since a month to restructure our business loan.. but to no avail.. the link provided in your website is not functioning to our requirement.. we are terribly disappointed...
                    +1 photos
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                      Amol Nadgouda
                      Nov 2, 2020
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                      Address: Mumbai

                      I am using HDFC credit card Number 1779 from last five years. In this Covid19 pandemic i have failed to pay an outstanding amount due to salary deductions. Now banks has lien this account with my saving account and freeze my entire salary. I need this money as this is my first full salary after this pandemic and need to pay room rent and one pending other bank personal loan EMI also. Is there any option for getting this money back (at least 60-70%) from the bank?
                      If i failed to pay loan EMI in this month then this account is also connect with NPA.

                      Kindly suggest.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sudha Rajesh Acharya
                        Nov 2, 2020
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                        Pls deactivate one assist insurance credit card ending 8083 Rajesh m no [protected]
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                          J
                          John Lawrence007
                          Nov 2, 2020
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                          Resolved

                          Flipkart refund not received yet

                          Address: Flipkart
                          Website: Flipkart.com

                          Hi team, I have cancelled a order from Flipkart and seller had refunded back to hdfc bank but I haven't got credited of Rs. 4490 to my amount. Please help to get the amount soon...
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                          himanshu sharmaGlobal
                          Nov 2, 2020
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                          Address: Delhi Geeta Colony

                          The hdfc bank has put a hold on my funds of rupees 3, 505.00 as mi revenue hold through gefu, account details is
                          Account number: [protected]
                          Ifsc: hdfc0004365
                          Branch: Geeta colony
                          Account type: Saving Account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                          +1 photos
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                            Rahul Chhavi Dubey
                            Nov 2, 2020
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                            Address: HDFC bank Shubhas nagar branch bareilly UP

                            I had a jumbo loan of 100000 that was closed on 7.10.20 but didn't send me NOC, i am applying for another loan so i need NOC for previous loan, so I reqst to my branch and customer care many times but they didn't give me satisfying ans aur result, my new laon is stayed subjected to this NOC
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Subham96
                              Nov 1, 2020
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                              Address: 64 Bamangachi kulberiya, west bengal 743248

                              My card number is[protected].
                              HDFC bank has wrongly deducted from my account of rs 20k on January 2020.
                              I have registered and followed up with the bank many times but yet to get the resolution and the amount as well. Till today it is 11 months running. Amount is still pending.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Poonam16195
                                from Powai, Maharashtra
                                Nov 1, 2020
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                                Resolved

                                I bought my iPhone XR with HDFC credit card on[protected] from retail shop in Mumbai.As mentioned by HDFC bank to receive cashback of rs.4000. It’s been 90 days since I’ve purchased the phone I haven’t received my cashback yet.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Sharath George
                                  from Bengaluru, Karnataka
                                  Nov 1, 2020
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                                  Balance and transaction

                                  Dear HDFC, I have transfered 5000 to my HDFC Account but it has not got credited to the hdfc account .

                                  Message from HDFC - “ UPDATE: INR 5, 000.00 deposited in A/c XX2859 on 01-NOV-20 for UPI-SHARATH B GEORGE-[protected]@ybl-SBIN[protected]-Payment from Phone.Avl bal:INR 6, 913.14 subject to clearing”

                                  Register number [protected]

                                  Please give me an immediate update on this
                                  br...
                                  +1 photos
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                                  arunnandewal
                                  Nov 1, 2020
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                                  Address: Plot # 6&7, Ricky Garden,Vignesh Avenue

                                  Hi team,
                                  My Diners Club credit card has expired in March 2020 since the time that lockdown had happened. The address for delivery for the credit card was in Bangalore which is my official address. But since lockdown I have moved to Chennai and have been WFH. The bluedart courier agent tried delivery of new card to my official address in Bangalore twice to which I told them that office is closed due to Covid-19 lockdown and if it can be delivered to Chennai at my residence. I haven't got any reply from HDFC representatives and when I reached the customer care executive they told me to report to the branch in person which is not viable considering the limited travel we all are doing due to Covid-19. Please help.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mgup
                                    from Powai, Maharashtra
                                    Nov 1, 2020
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                                    Levy of quarterly charges of Rs 295 in my savings account

                                    In my account no [protected] with Panvel, Navi Mumbai branch of HDC Bank, I have recently observed that every quarter charges of Rs 295 are being levied named as ISAQMC. My account is normal savings account and these charges are wrongfully being debited form my account for so long. These charges should be revered and all the amount so collected be deposited in my account. Savings account is not demat of trading account to be charged so...
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