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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 316

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S
sundar.s
from Powai, Maharashtra
Nov 8, 2020
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Address: velachery

Dear sir,

I will apply for atm card in HDFC bank. i will give my old address. kindly change the address.
Address Details.
18/8, 2 floor, 2 street, Velachery, Chennai-42
HDFC Bank customer support has been notified about the posted complaint.
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    M
    Manveer756
    Nov 7, 2020
    Resolved
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    Resolved

    I canceled the product on flipkart and got a message from hdfc stating that,

    Ur transaction on HDFC Bank CREDIT Card ending **** for Rs. 114900.00 has been credited/reversed by FLIPKART[protected]M on[protected]:11:59:11

    I checked my credit card statement and it's not credited to my credit card. I am scared as it is really large amount of money. Please help me. Since its a message from bank, it means that flipkart has done its job.
    Please help me to know when the amount will be credited to my credit card?
    Nov 11, 2020
    Complaint marked as Resolved 
    My amount is refunded
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 08, 2020
    Updated by Manveer756
    I am really worried please let me know when will i get my money reflected in my credit card balance??
    Nov 09, 2020
    Updated by Manveer756
    CR20110611590626464013701
    This is the return reference number, Flipkart gave me to show to hdfc and ask about refund.
    Nov 10, 2020
    Updated by Manveer756
    Money has been refunded but not updated . Please update it in credit limit as soon as possible
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      A
      Arpn
      Nov 7, 2020
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      Hi,
      Have purchased iphone 11 in August 2020 and as indicated that I will receive Rs. 5000 cashback within 120 days.
      It has been more than 120 days but i have not received any cashback whatsoever.
      Not able to reach out to anybody as well.

      Please solve this problem as soon as possible.

      Regards, Arpita
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Aojesh Shrivastava
        Nov 7, 2020
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        Amount of 283 on hold through GEFU I don't know why
        Account: [protected]
        Please help asap
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          Khushmani
          Nov 7, 2020
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          I have cancelled a order on Amazon, i immediately got a msg from hdfc that

          Ur transaction on hdfc bank credit card ending 5978 for rs. 21275.00 has been credited/reversed by AMAZON on[protected]:15:1150:00

          I checked the online statement and it is still getting reflected in my statement. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the Amazonn has done it's part. Will it ever get reflected in my account?
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            gopal bajpai
            Nov 7, 2020
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            The hdfc bank has put a hold on my funds of rupees 541.01 as mi revenue hold through gefu, ac number is
            Account number: [protected]
            Ifsc: hdfc0009347
            Branch: NAUBASTA
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
            HDFC Bank customer support has been notified about the posted complaint.
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              I
              Ideal Kamble
              Nov 7, 2020
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              Address: AP BHANDISHEGAON TAL PANDHARPUR DIST SOLAPUR

              Hi i am hdfc bank account holder i am deposite of rs 5000 in my account and the deduct my money of rs 625.11 under the name of AHB CHGS INC GST APR-SEP2020-MIR[protected] its two time in month first 250 and second 625 this is very rediculous pls give my money back my contact no is [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                chine17
                from Kolkata, West Bengal
                Nov 7, 2020
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                HDFC LIFE FACES SIX CHARGES:
                1. Specifically agreeing to change of biased agent, but later advising it cannot
                2. After hiding auto-debit deactivation instructions, falsely stating deactivation withdrawn
                3. Submitting illegal auto-debits, fraudulently, TWICE, despite deactivation and AFTER being paid
                4. Not pre-advising due date of due payments, deliberately
                5. Blatantly claiming falsely to IRDAI that it had resolved issue
                6. Most seriously, falsely attempting to besmirch financial standing of customer
                It avoids answering 4 of 6 charges and even 2 “answered” are false/contrary.
                It cannot answer because HDFC Life is not always able to speak the truth.
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 09, 2020
                Updated by chine17
                It is HDFC LIFE Insurance Co Ltd please (brother or group member of HDFC Bank).
                Hi, to address any unresolved concern with respect to HDFC Life policy kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                  S
                  Sukhasalh
                  from Varanasi, Uttar Pradesh
                  Nov 7, 2020
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                  Address: Vill-Purkhali ,Teh nd Distt- Rupnagar ,140108

                  Amount 461 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Nov 09, 2020
                  Updated by Sukhasalh
                  No one from bank side contact me or any solution about complaint
                  Nov 13, 2020
                  Updated by Sukhasalh
                  Till that time from complaint date, no one from bank side contact me
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                    A
                    Ashish_Pra
                    Nov 7, 2020
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                    Address: mumbai

                    I am a HDFCBANK customer and have also got fasttag from hdfcbank.
                    On 06 Nov 2020, I was coming from Khopoli to mumbai via khalapur.At toll point in was in the cash lane since I knew that I did not have sufficient balance in fasttag.Hence I paid cash of Rs 203.Later today i found that i was debited Rs 203 from my fasttag account also.
                    I need to complain about the toll personnel who should have tolded me that the amount was debited from my account and I need not pay cash.
                    I need refund for the same and an explanation for the mistake.

                    Car regn no: MH43 AR 3271
                    HDFC Bank customer support has been notified about the posted complaint.
                    Still waiting for an reply
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                      K
                      karthik62
                      Nov 7, 2020
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                      It's been 22 days since I have brought my complaint on the credit card EMI issue to the notice of HDFC customer care(Complaint no.:[protected]. Meanwhile I had called their senior management team (Ph:[protected] at least 4 times regarding the update. Every time they said "the complaint is under review and it shall be resolved under 48h for sure". As an evidence, I have recorded all my calls with them with prior consent. But my issue has not been resolved yet. My complaint was as given below:
                      I have purchased a TV from Samsung website on 17/08/2020 by opting the 18 month No Cost EMI. I was surprised to know from the credit card statement that my EMI was counted for 3 months with some interest rate. Regarding this discrepancy I had written emails and had telephonic conversations with the SAMSUNG team. They have replied with attached evidence confirming my 18 months No cost EMI and stated that I have to deal with the issue with the concerned bank (HDFC). Hence, I wrote to customerservices.[protected]@hdfcbank.com
                      Unfortunately, I have not received any information regarding the same in spite of repeated reminders even to the senior management team (Ph:[protected]. I'd even stated in my earlier emails that I would like to pay whatever be the entire amount when the issue gets resolved. I had been doing the full payments on my credit card bills until now, I was never this late. Delay in payments of credit card dues affect my credit score. It's clearly not my fault here. I have even stated that I can make payment for the entire amount right then, but on a guarantee that after re-adjusting my actual 18 months no cost EMI i would get back my money as credit.
                      Already statements of 2 months have been generated along with a fine for delay in payment. On the other side, HDFC bank's credit recovery team keeps on calling me multiple times even after i told them every time that i had raised a complaint against which i had not received any response and i told them i would pay the amount once the issue gets resolved. I don't understand why don't they keep calling me again and again. Why don't they communicate with their recovery team and ask them not to disturb & humiliate this customer until the complaint is resolved? You know what? My card is blocked for all purchases. I could not use my credit card during Dassehra festival. Do they understand how much pain and humiliation i had gone through for not being able to make online purchases using my credit card? and i am about to miss another festival (Diwali). I have lost my complete trust in the HDFC bank. I have even warned their senior management team three times at least stating that I would be approaching the legal route (consumer helpline/court) for justice if corrective action is not taken immediately. But i haven't received any response from HDFC. All documents in support of my communications with Samsung & HDFC are attached for ready reference. If required, i can provide audio records too.

                      Summary: I request HDFC to correct their mistake and change the EMI back to 18 months NO COST EMI, waive off the entire late payment fees and give me in writing, stating that because of this delay, my credit score wouldn't get affected. Also, i demand a formal apology letter with all reasons which led to this situation, humiliation and mental discomfort i had to go through because of this bank & it's concerned employees.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Nov 20, 2020
                      Updated by karthik62
                      It's been a month already. No resolution yet. Not received any sort of communication from the bank in this regard.
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                        G
                        Govarthanan
                        Nov 7, 2020
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                        Address: Ammavaripalli, Anantapur.

                        My account has been debited with 1200 for not maintaining minimum balance. But that is salary account, which we can keep zero balance.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Ari13
                          Nov 6, 2020
                          Resolved
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                          Resolved

                          Hi,
                          Kindly let me know when will I get update on my HDFC BANK credit card status. I had applied for the millenial card on 16th Oct. It's been 3 weeks. The application still shows in process. Kindly let me the know the update why it's taking so long?
                          Eagerly waiting for your reply.

                          Thanks & Regards,
                          Arijit Kar
                          Mob- [protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We can help with that. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name, and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            Priya8744
                            Nov 6, 2020
                            Resolved
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                            Resolved

                            Address: Chennai

                            I very disappointed from hdfc bank credit card services due to covid 9 I m not able to pay credit card bill fur bi inhone March sai ab tak 37000 extra charg laga diya card par ab account main 87000 hold par laga diya hai aur meri salary 35000 agr main pura inhe ABI daisunga ghr ja karcha kaise chaung bhot paresan hu main please help please UNHOLD my account balance main emi main credit card payment kardunga please help my costumes I'd[protected]
                            Nov 6, 2020
                            Complaint marked as Resolved 
                            I aslo send email to everyone for unhold Money but no one respons i need solution if u get any information please contact 9311415515
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              Amey Muley
                              Nov 6, 2020
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                              Today I got the message mentioned below for my refund by spicejet as my flight got cancelled due to COVID 19. It states that the amount has been refunded but it has not reflected in my account.

                              "ur transaction on hdfc bank debit/atm card ending 51** for rs. 5499.00 has been credited/reversed by PAYTM3024651 on[protected]:33:56
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Amey Muley
                                Nov 6, 2020
                                Resolved
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                                Resolved

                                I have called customer 3 times and the reason for that is mentioned below:
                                All the time the customer care representative have put me on hold by saying that they are working on the issue which I have asked and then they will put me on hold and then will disconnects the call with out giving me the solution to my query.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 07, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Bejoy
                                HDFC Bank Customer Assistance
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                                  S
                                  Siddarthmalik
                                  Nov 6, 2020
                                  Resolved
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                                  Resolved

                                  I made purchases worth INR 53296 (transaction ID 000930) on 9th August 2018 and worth INR78, 314 on 24august 2018 (transaction ID[protected] at Tanishq and I NEVER got my 5% cashback amount from HDFC bank.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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                                    S
                                    Swati Taneja
                                    from Jalandhar, Punjab
                                    Nov 6, 2020
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                                    Address: HDFC Bank Chotti baradari,Patiala

                                    This is in regard to HDFC Bank account [protected].
                                    2 of my RDs got matured on 5 Nov 2020 and the total amount received was less by Rs 2000.

                                    Please refund Rs 2000 back to my account else I would have no other option than to close my account permanently with HDFC Bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      shridhar dodewar
                                      Nov 6, 2020
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                                      I am writing to this because I want NOC of my credit card from HDFC Bank, last month i permanently close
                                      my credit card even the customer care people also confirmed that your HDFC regalia credit card permanently close
                                      and also they provide me request No: [protected] but they not provide me any deactivation proof through mail or hard-copy since last month, even i sent handwritten letter to
                                      Chennai office but they also not given any response from my application reg NOC of my credit card.
                                      I want to know the status of my credit card if they are closed or not and also i want confirmation from HDFC bank
                                      in future they not send any bill,
                                      Just know the status of my credit Card from HDFC Bank,
                                      Card No: [protected]
                                      Name : Shridhar Naresh Dodewar
                                      Mob.No : [protected]
                                      Email-id : [protected]@gmail.com
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Nakuldubey
                                        Nov 6, 2020
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                                        On 24/09/20 I order N-Gal Women's Polyester Lycra High Waist Flared Knit Skater Short Mini Skirt from Amazon by payment method cash on delivery then i return products on 1/10/20 and Amazon initiate amount 395rs on 3/10/20 and by according to mail which i received from Amazon i will receive amount in bank on 9/10/20 but still i don't receive my refund amount

                                        REFERENCE NO:[protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
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