HDFC Bank Complaints & Reviews

HDFC LIFE FACES SIX CHARGES:
1. Specifically agreeing to change of biased agent, but later advising it cannot
2. After hiding auto-debit deactivation instructions, falsely stating deactivation withdrawn
3. Submitting illegal auto-debits, fraudulently, TWICE, despite deactivation and AFTER being paid
4. Not pre-advising due date of due payments, deliberately
5. Blatantly claiming falsely to IRDAI that it had resolved issue
6. Most seriously, falsely attempting to besmirch financial standing of customer
It avoids answering 4 of 6 charges and even 2 “answered” are false/contrary.
It cannot answer because HDFC Life is not always able to speak the truth.

Amount 461 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.

I am a HDFCBANK customer and have also got fasttag from hdfcbank.
On 06 Nov 2020, I was coming from Khopoli to mumbai via khalapur.At toll point in was in the cash lane since I knew that I did not have sufficient balance in fasttag.Hence I paid cash of Rs 203.Later today i found that i was debited Rs 203 from my fasttag account also.
I need to complain about the toll personnel who should have tolded me that the amount was debited from my account and I need not pay cash.
I need refund for the same and an explanation for the mistake.

Car regn no: MH43 AR 3271

It's been 22 days since I have brought my complaint on the credit card EMI issue to the notice of HDFC customer care(Complaint no.:[protected]. Meanwhile I had called their senior management team (Ph:[protected] at least 4 times regarding the update. Every time they said "the complaint is under review and it shall be resolved under 48h for sure". As an evidence, I have recorded all my calls with them with prior consent. But my issue has not been resolved yet. My complaint was as given below:
I have purchased a TV from Samsung website on 17/08/2020 by opting the 18 month No Cost EMI. I was surprised to know from the credit card statement that my EMI was counted for 3 months with some interest rate. Regarding this discrepancy I had written emails and had telephonic conversations with the SAMSUNG team. They have replied with attached evidence confirming my 18 months No cost EMI and stated that I have to deal with the issue with the concerned bank (HDFC). Hence, I wrote to customerservices.[protected]@hdfcbank.com
Unfortunately, I have not received any information regarding the same in spite of repeated reminders even to the senior management team (Ph:[protected]. I'd even stated in my earlier emails that I would like to pay whatever be the entire amount when the issue gets resolved. I had been doing the full payments on my credit card bills until now, I was never this late. Delay in payments of credit card dues affect my credit score. It's clearly not my fault here. I have even stated that I can make payment for the entire amount right then, but on a guarantee that after re-adjusting my actual 18 months no cost EMI i would get back my money as credit.
Already statements of 2 months have been generated along with a fine for delay in payment. On the other side, HDFC bank's credit recovery team keeps on calling me multiple times even after i told them every time that i had raised a complaint against which i had not received any response and i told them i would pay the amount once the issue gets resolved. I don't understand why don't they keep calling me again and again. Why don't they communicate with their recovery team and ask them not to disturb & humiliate this customer until the complaint is resolved? You know what? My card is blocked for all purchases. I could not use my credit card during Dassehra festival. Do they understand how much pain and humiliation i had gone through for not being able to make online purchases using my credit card? and i am about to miss another festival (Diwali). I have lost my complete trust in the HDFC bank. I have even warned their senior management team three times at least stating that I would be approaching the legal route (consumer helpline/court) for justice if corrective action is not taken immediately. But i haven't received any response from HDFC. All documents in support of my communications with Samsung & HDFC are attached for ready reference. If required, i can provide audio records too.

Summary: I request HDFC to correct their mistake and change the EMI back to 18 months NO COST EMI, waive off the entire late payment fees and give me in writing, stating that because of this delay, my credit score wouldn't get affected. Also, i demand a formal apology letter with all reasons which led to this situation, humiliation and mental discomfort i had to go through because of this bank & it's concerned employees.

My account has been debited with 1200 for not maintaining minimum balance. But that is salary account, which we can keep zero balance.

Hi,
Kindly let me know when will I get update on my HDFC BANK credit card status. I had applied for the millenial card on 16th Oct. It's been 3 weeks. The application still shows in process. Kindly let me the know the update why it's taking so long?
Eagerly waiting for your reply.

Thanks & Regards,
Arijit Kar
Mob- [protected]

I very disappointed from hdfc bank credit card services due to covid 9 I m not able to pay credit card bill fur bi inhone March sai ab tak 37000 extra charg laga diya card par ab account main 87000 hold par laga diya hai aur meri salary 35000 agr main pura inhe ABI daisunga ghr ja karcha kaise chaung bhot paresan hu main please help please UNHOLD my account balance main emi main credit card payment kardunga please help my costumes I'd[protected]

Today I got the message mentioned below for my refund by spicejet as my flight got cancelled due to COVID 19. It states that the amount has been refunded but it has not reflected in my account.

"ur transaction on hdfc bank debit/atm card ending 51** for rs. 5499.00 has been credited/reversed by PAYTM3024651 on[protected]:33:56

I have called customer 3 times and the reason for that is mentioned below:
All the time the customer care representative have put me on hold by saying that they are working on the issue which I have asked and then they will put me on hold and then will disconnects the call with out giving me the solution to my query.

I made purchases worth INR 53296 (transaction ID 000930) on 9th August 2018 and worth INR78, 314 on 24august 2018 (transaction ID[protected] at Tanishq and I NEVER got my 5% cashback amount from HDFC bank.

This is in regard to HDFC Bank account [protected].
2 of my RDs got matured on 5 Nov 2020 and the total amount received was less by Rs 2000.

Please refund Rs 2000 back to my account else I would have no other option than to close my account permanently with HDFC Bank.

I am writing to this because I want NOC of my credit card from HDFC Bank, last month i permanently close
my credit card even the customer care people also confirmed that your HDFC regalia credit card permanently close
and also they provide me request No: [protected] but they not provide me any deactivation proof through mail or hard-copy since last month, even i sent handwritten letter to
Chennai office but they also not given any response from my application reg NOC of my credit card.
I want to know the status of my credit card if they are closed or not and also i want confirmation from HDFC bank
in future they not send any bill,
Just know the status of my credit Card from HDFC Bank,
Card No: [protected]
Name : Shridhar Naresh Dodewar
Mob.No : [protected]
Email-id : [protected]@gmail.com

On 24/09/20 I order N-Gal Women's Polyester Lycra High Waist Flared Knit Skater Short Mini Skirt from Amazon by payment method cash on delivery then i return products on 1/10/20 and Amazon initiate amount 395rs on 3/10/20 and by according to mail which i received from Amazon i will receive amount in bank on 9/10/20 but still i don't receive my refund amount

REFERENCE NO:[protected]

Myself Mayank Recently I opened a savings account in HDFC Bank through online mode, but when I visited the Bank branch on[protected], i.e ( Dilshad Colony, Delhi) for KYC Mr. Radhey Singh assisted me and he denied doing my KYC mentioning the reason that I don't have any surname, so he cant do my KYC with a single name. All the documents that I provided to them contain my single name only.
Due to which I requested the Backup Branch Manager to close my account, in return to this they said we can't close this account and it will get close after 12 months automatically.
This type of behavior is too unprofessional and creating a negative brand image.

Hdfc deduct my 80.79 rs on 5 nov 2020 as a name adhol chrgs stmt whenever i dont go to bank and i dont request for any adhol statement.how they charge this amount from me. wrost staff wrost

Hi team, I have done with my hdfc credit card settlement with the amount of 80k in the given time period of 6 months but at the end paid hdfc team telling that paid 400rs less in the given time, so asking to pay full amount again asking me to pay 70k... due to COVID situaion I lost my job that's why gone for settlement, now again asking to pay 70k for the amount of 400rs.
I request hdfc credit card team to resolve the issue by taking 400rs and support me to overcome in this Pandemic crisis situation.

Hello there

Today I check my credit card statement it shows there is a transaction from HDFC bank credit card of Rs. 1899/- to one assist plan. It's totally unfair, it's done without my permission and there is no notification or mail from the bank or Oneassist as well. This is totally illegal How can anyone deduct any amount without any notification and transaction i'd.

Please deactivate and refund my money ASAP
date of incident : 24th September 2020
HDFC Bank Credit Card No.xx3666
Statement shows: ONE ASSIST MFEE

ALERT:Rs.999.00 spent via CREDIT Card xx4135 at AMAZON1258399 on[protected]:21:24:17 without PIN/OTP.Not you?Call [protected].
I received a text message like this on 05th November 2020 9:24 pm
I dont know how without my authorization it is debited. I want to know the reason

I paid fees for ibps rrb officer scale I application form but on logging on the site it is showing unpaid fees status, my fees amount also got deducted from my account Paytm payments bank account. But it is still showing unpaid fees status and requesting to pay up the fees.
The UPI ID of the beneficiary is ibps. [protected]@hdfcbank so the bank hdfc bank.

Sir,
I want to inform you that an autopay option has been enabled in my jumbo loan that i availed through credit card.Also i am not able to cancel the autopay through net banking.

I want to deactivate the autopay for this purpose i have sent autopay de registration form to HDFC credit card division.

But till now there has been no single response from HDFC bank.

Please de register the autopay option. As earliest as possible.

My account details are as follows:-
Name-nitesh kumar sinha
Mobile no- [protected]
Dob- 07/08/1972
JUMBO LOAN LAST 4 DIGIT NUMBER- 9828
JUMBO loan reference number-[protected]