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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 316

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F
Firoz_Shaik
Nov 3, 2020
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Hi hdfc team,

Pls clarify following. I tried to reach your Customercare but i didn't receive any response .

#1.
I had purchced an item from Flipkart with no cost emi option, i understant that the interest on emi was reduced by Flipkart from the device price. But now in my e statement i could see that i have been charged with MER EMI, INT NBR and i could see 3 components of IGST . Why i am getting charged on No Cost EMI ? Why three components of IGST of 18% each one?

#2

Why my Flipkart EMI amount getting changed (Basically increased) everyMonth ? As for as my knowledge, EMI should be same for each month.veach month?
Please clarify!

Thanks,
FS
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    A
    Arushi Mann
    from Mumbai, Maharashtra
    Nov 3, 2020
    Resolved
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    Resolved

    Hi, i had recharged my jio mobile number with amount 599 via hdfc payzapp application. Transacation was successful and the same amount was deducted from my account but recharge was not done. I send a mail regarding this but no one is responding to mail or calls.
    +1 photos
    Nov 6, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Aashu Singla
      from Powai, Maharashtra
      Nov 3, 2020
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      At the time o[censored]pgradation of regalia to diners club, i was told that i will be offered a lifetime free card and no joining fees will be charged on my card. However, the customer care executive has informed me that i have been issued a Priced card and joining fees of Rs. 10000 plus GSt of 1800 has been levied on my card as per the statement in the month of July 2020. Further, my relationship manager is asking me that once i pay this amount, it will be reversed at the end of one year. I do not know whether this is correct or not.

      It seems some kind of mis selling has been done with me.

      Thanks & Regards
      Aashu Bajaj
      [protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Sriranjini k.s
        Nov 3, 2020
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        I recently passed the hoskote toll and when the tag was scanned it showed invalid. My account did have a balance for Rs 417.62. In the next toll also I faced the same issue.
        When I contacted the customer care @[protected] the lady who answered my call did not have any knowledge and said due to system issues she could not check my account. The irony is when my details can be verified correctly not sure how she can’t check the other details. Also when asked to connect to a senior/ supervisor she informed me to call back after 10AM as they were all busy.
        Even after explaining multiple times she doesn’t seem to understand the criticality and urgency of the situation there was no help offered and she also asked me to contact 1300 if I required immediate attention.
        This is the worst service anyone would expect out of such a reputed bank and I think I will be forced to discourage my family and friends to bank with such an irresponsible bank with horrible services. Hope somebody else does not face this issue again.
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Pallavi1997
          Nov 2, 2020
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          Address: nc/01,officer's colony, sawang colliery

          Sir/Ma'am,
          I want to inform you that i applied in Tech Mahindra site from where i got a call.The executive told me that my CV has been shortlisted for interview of Data Entry Operator in HDFC Bank. They asked me Rs 1950/- for the form. I got an interview call one day after and they again asked for Rs 7536/-. After that i got appointment letter which i have attached with this complaint. In this mail they are again asking for Rs 11880/-.
          I am assuming that this is a fraud call. Kindly do the needful and guide me for the same.
          Email [protected]@protonmail.com
          Phone number- [protected]
          Phone number 2- [protected]
          Phone number 3- [protected]
          +2 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 02, 2020
          Updated by Pallavi1997
          I have given rs 9486 to those fraudsters.

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            A
            Amit Malvaniya
            from Powai, Maharashtra
            Nov 2, 2020
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            Dear Team,

            I did one transaction with an amount of 8080/- to pay my house rent and I used it through Nobroker.com site through PayZapp applications on 03rd, Oct, 2020. While I am checking my transaction history of PayZapp app where I am unable to see this amount entry.

            Please find the attached screen shot for your kind information.

            Request you to please check and revert me on the same on priority basis as I want this transaction entry into my history details
            +3 photos
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              P
              Pavan046
              Nov 2, 2020
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              I'm holding an account in hdfc... unnecessaryly they have deducted 876.90 rs dated 15 Oct 2020..I want refund of this deducted amount
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                dwivedisumant
                Nov 2, 2020
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                I had opt home loan from HDFC . I have registry in 2011 and now my load is full paid . On document release they are dining that they don't have registry document. I did complain and not getting any response.

                below is complain copy :

                I went to collect document to Vaishali Branch as document was arrived as per my request . HDFC Representative told me Registry paper is missing in set of document folder and this is not with HDFC and I have to get this from Builder “Mahagun” . After long argument, HDFC Representative has agreed that HDFC will collect registry paper from builder and will call me to collect paper

                Now This is very serious matter, In case if builder will not have registry paper, who will be responsible for it. As I have home loan, last 10 year paid all the amount with interest and HDFC is not bother about the main document. I have few question and want answer on it.
                1. Who was responsible to collect registry paper at time of registry ? I paid amount for this service
                2. Why was this not audited in last 10 years ?
                3. Now a days many builder are bank corrupt and offices are closed, In this case customer document will get misplaced, then who will take this responsibility ? this is very serious matter.
                4. Is this a value to customer, who paid all EMI without any failure and in blind trust that registry document is safe with Bank ?
                5. Is this a moral value and right approach to ask customer go an find you registry paper yourself.

                One last thing I am not going to ignore this and I want my all document to be hand over to me in this week without any failure. I was planning to get other home loan but if this is case I will never go with HDFC Home Load and will do the same for my all reference. This is very careless and irresponsible behavior from such a leading bank.

                Please let me know in next 24 hours.

                Account Number –[protected]
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                  R
                  Rajeev Parihar
                  from Agra, Uttar Pradesh
                  Nov 2, 2020
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                  Hi,
                  I have applied online for opening a PPF account in HDFC Bank on dated 30 Oct 2020. On 31 Oct 2020 my PPF account open by HDFC Bank but in Wrong Branch i.e. Anna Nagar to which i don't belong. I have my account in Gurgaon Sector 14 Branch of HDFC Bank.
                  I don't want any account in Chennai as i never went to there nor I want to go..
                  Please Change my PPF account branch to the Branch where I am having my saving account. i.e. Gurgaon Sector 14 Branch.
                  Thank you Gov of India for giving us a platform to raise our voice against the fraud.
                  +1 photos
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                    B
                    Bik Sarkar
                    from Kolkata, West Bengal
                    Nov 2, 2020
                    Resolved
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                    Resolved

                    My New NPS account is currently frozen and I am not able to contribute

                    Account date: 27-OCT-2020
                    Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
                    PRAN:[protected]

                    Please do the needful at the earliest.

                    Also I am not able to locate any customer care number to raise this directly with HDFC.
                    Nov 2, 2020
                    Complaint marked as Resolved 
                    I just got a notification from HDFC that it has been verified.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      dsdsharma
                      Nov 2, 2020
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                      Resolved

                      Address: Nagpur

                      I haven't bought anything on EMIs, yet you collected a Rs.2440 "EMI" from me... Now you're going to charge me another EMI of Rs. 2440 on the 10th of November.

                      Raised like a dozen tickets about this but no one cares. Just automated replies - half-hearted resolution efforts... just doing script work.

                      Just visited the local branch and they said they don't have access to the "credit card" system!

                      Just wow!
                      Nov 2, 2020
                      Complaint marked as Resolved 
                      I waited like an hour to get through to a call support resource who told me what was happening. It was a purchase I had made last year... but had paid a couple interim EMIs so this one appeared to be out of nowhere!
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Keshav Vijayan
                        Nov 2, 2020
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                        I tried to transfer money through IMPS and the amount was debited but I received a message saying it timed out due to technical reasons.

                        When I tried to call customer care they kept me on hold for 30 minutes!! The suddenly disconnected my call!! When I called again they kept me on hold once more, then connected me to a phone banker after 15 minutes who cut my call as soon as she picked up!!

                        Absolutely the worst customer care I've seen and I still haven't got my money back!!

                        Closing my account soon.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          Captain Sales International
                          Nov 2, 2020
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                          Address: Captain Sales International Bangalore

                          We have been trying since a month to restructure our business loan.. but to no avail.. the link provided in your website is not functioning to our requirement.. we are terribly disappointed...
                          +1 photos
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                            A
                            Amol Nadgouda
                            Nov 2, 2020
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                            Address: Mumbai

                            I am using HDFC credit card Number 1779 from last five years. In this Covid19 pandemic i have failed to pay an outstanding amount due to salary deductions. Now banks has lien this account with my saving account and freeze my entire salary. I need this money as this is my first full salary after this pandemic and need to pay room rent and one pending other bank personal loan EMI also. Is there any option for getting this money back (at least 60-70%) from the bank?
                            If i failed to pay loan EMI in this month then this account is also connect with NPA.

                            Kindly suggest.
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                              S
                              Sudha Rajesh Acharya
                              Nov 2, 2020
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                              Pls deactivate one assist insurance credit card ending 8083 Rajesh m no [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                J
                                John Lawrence007
                                Nov 2, 2020
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                                Resolved

                                Flipkart refund not received yet

                                Address: Flipkart
                                Website: Flipkart.com

                                Hi team, I have cancelled a order from Flipkart and seller had refunded back to hdfc bank but I haven't got credited of Rs. 4490 to my amount. Please help to get the amount soon...
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                                himanshu sharmaGlobal
                                Nov 2, 2020
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                                Address: Delhi Geeta Colony

                                The hdfc bank has put a hold on my funds of rupees 3, 505.00 as mi revenue hold through gefu, account details is
                                Account number: [protected]
                                Ifsc: hdfc0004365
                                Branch: Geeta colony
                                Account type: Saving Account
                                The customer service is not able to give any info on this.
                                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                +1 photos
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                                  R
                                  Rahul Chhavi Dubey
                                  Nov 2, 2020
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                                  Address: HDFC bank Shubhas nagar branch bareilly UP

                                  I had a jumbo loan of 100000 that was closed on 7.10.20 but didn't send me NOC, i am applying for another loan so i need NOC for previous loan, so I reqst to my branch and customer care many times but they didn't give me satisfying ans aur result, my new laon is stayed subjected to this NOC
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Subham96
                                    Nov 1, 2020
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                                    Address: 64 Bamangachi kulberiya, west bengal 743248

                                    My card number is[protected].
                                    HDFC bank has wrongly deducted from my account of rs 20k on January 2020.
                                    I have registered and followed up with the bank many times but yet to get the resolution and the amount as well. Till today it is 11 months running. Amount is still pending.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Poonam16195
                                      from Powai, Maharashtra
                                      Nov 1, 2020
                                      Resolved
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                                      Resolved

                                      I bought my iPhone XR with HDFC credit card on[protected] from retail shop in Mumbai.As mentioned by HDFC bank to receive cashback of rs.4000. It’s been 90 days since I’ve purchased the phone I haven’t received my cashback yet.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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