HDFC Bank Complaints & Reviews

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2808.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Hi Team,
This is the HDFC Complaint No : Mumc[protected]

Its been month Air India Confirm they did refunded the amount but amount is yet not credited to My account.

On every call with customer support they say amount will be available in 48 hours please drop mail to support.

After multiple emails to support yet no reply and same answer from customer support.

Thank you

I got Fastag from HDFC Bank where I have a Savings account. Today, I have a travel plan and hence, recharged my HDFC Fastag Account with Rs.1500/- using the HDFC authorised portal: https://fastag.hdfcbank.com/RetailRoadUserLogin
I have made the payment using HDFC Netbanking. I got a confirmation that it is successful and I received both an email and SMS conformation that the amount is debited. However, the fastag balance remained the...

My Name is Shabaresh Rao, I hold a regalia credit card from HDFC bank, c

I am facing issue as I have not received HDFC credit card reward redemption coupon/ Voucher that was order in the month of July 2020.

I received SMS on 31st July 11:27 AM with the tracking tracking number AWB # 0, the tracking number is invalid.
The reward point has been deducted from my statements, in my August 2020 credit card statement I have been charged the transaction fee for handling delivery of the coupon/ Voucher.

I have been attempting to call the Phone lines for 2 months now, but there is no way I am able to reach a human being. The Auto chat tool does not have a solution for my question.

I have raised a email for support I got a automated reply with reference number - 'HBL=[protected]'
Web but the resolution is just generic from the credit card team.

when I try to track the complain from the link -
https://leads.hdfcbank.com/applications/misc/cst/cstracker.aspx

I have been guided back to phone banking, attached is the screen shot of for your reference.

As all my attempts have failed, I am writing an email in an anticipation that I will not be
disappointed and will receive a resolution. I request you to help me out here.

I have complaint regarding credit card due statement generated. Initially I escalated HDFC team about due amount that is appearing even after I have paid the due. Later the team told due to moratorium one of the due was Pending to be paid . After getting to know about the due I have paid that amount. So all the due was clear by 01-Aug-2020, I have paid everything .But now, again I started getting the credit card due to be paid.I was surprising like why am I getting the credit card due even though its paid. Since none of the customer care numbers are working due to Pandemic, I understand that .So I have given my Number to contact me and get this closed as soon as possible. But I am not getting any response from them I am expecting a phone call so that it will be clear, otherwise I should pay unnecessary due amount. Please close this at the earliest.
Thanks

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5924.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : Unknown
Name :-Esakkimuthu L
Mobile No. :- [protected]
Credit Card Number Ending :- 5924

Please close this membership, i am struglling to pay this amount

Dear Sir,

I have an saving account & a credit card account with HDFC bank.
During covid period, sue to some financial issue, I was unable to pay my dues. Last when I used my credit card, the total outstanding was 48000 approx. But now HDFC has sent notice for 73999 RS. For which I received a call that you need to pay amount, and one executive went to my address. He claimed that I have not paid such amount and I am a fraud. But Sir regularly I am in follow up with HDFC collection executives. They have hold my account during this critical condition and have charged many charges in HDFC credit card. I never denied to pay. Recently I have their requested amount and sent screenshot which they asked. But my account is in hold for 73999. I withdraw some amount from my PF account to use in family work. But same is in hold.
Kindly help me, I am very frustrated from their collection agents.
My user id is : 45642293
Account no: [protected]
Kindly support, there is medical emergencies in my family.

Regards,
Piyush Shrivastava
[protected]

I bought a Lenovo laptop in Croma store on June 5th 2020with Friday offer. It is mentioned as 5% cashback willbe credited within 90 days. But I din't recieve my cashback till now. I am trying to reach customer care and sent mail also but not responding. I tried in multiple ways. Can you please look into it.

I had charging credit card bill monthly of inactive card why. No response from consumer care

Hi,

I have received a below message regarding mandate. Please check n confirm if it is related to any fraud.

Msg :-

Alert!
Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 100000.00 and frequency ADHO is received today for processing.

Low usage charges were deducted from account for swipe machine during lockdown period. As there was nation wide lockdown our hotel was closed as well and for the same reason there were no transaction during the period. Charges of around Rs.9345/- including swipe service charges has been deducted.
Account name- Vikram Avhad
A/c no-[protected]
contact no-[protected]
I request a refund of the charges applied as...

In my hdfc bank 59 rupees is debited for atm debit card pin regeneration and i dont know why. I do not request and change the debit card pin. They continously debit money from my account.

I was not taking any term loan, i was purchased redmi 9pro max mobile from MI side with no cost EMI offered.
So how can HDFC converted into term loan and charged me interest and processing fees with IGST.
Its not term loan, its a mobile purchase on no cost EMI offered.
Why should i pay interest and processing fees?
Here is my order ID [protected] .I had purchased redmi 9 pro max mobile for rs. 17302.37/_ from mi. Com side by hdfc credit card (card no.[protected]) on NO COST EMI for 12 month's.
So i was expected that my 12 months EMI should be 1441.86/_ because of No cost EMI offered to me.
But when i was get the statement form hdfc bank, i saw the interest Rs 151.38/_with IGST Rs.27.25/- and processing of rs Rs.199/-with IGST RS.35.82 charged, my EMI cost along with interest and processing fees and IGST include Rs.1758.86/-
why should i pay all this charges ?
i want action on this.its frustrating to see that HDFC charges all this, i thought HDFC have best service then other any bank but big disappointment.how could they convert no cost EMI in to term loan with all this charges.
why should i pay all this ?

Dear sir/madam,

Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?

Phone call from HDFC for confirmation [protected]. [protected]. HDFCBank CreditCard App 20I[protected]S1.

Thanks & Best regards,
Kishore.

Hello Sir

Please send me a Copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card# ([protected])

I would also request you to please clear my Name from CIBIL as the settlement was Successfully Closed on dated 09th Oct 2020 amount 77010/- Payment .My Details are mentioned below
Kindly Provide me the NOC on my e-mail id ([protected]@gmail.com)
Name: Ajit Kumar Arya
Credit Card Number: ([protected])
PAN # ANTPA2299M
Contact Detail: [protected]@gmail.com

(Contact any day any time)

I purchased iPhone 11 on 8th July 2020 and did not received the Cashback of ₹5K that was promised by the Bank. It’s over 120 days.

I used my credit card for online phrchases but before the due date I credit the same used amount in my credit card but I dont know how it changes to EMI plan and amounts get deducted automatically from my credit card. Two loans are seen active without any information and I already paid complete amount before due date. This is case of stealing money from customers.

I am a Privilege Customer (Account Holder) of HDFC Bank since 7 years and I have made transactions for more than 50Lakhs so far. I have a Personal loan[protected]running and for which I have Paid 20 EMI's so far without any delay or bounces or defaults. As because of the Covid19 crisis, this month I have delayed the payment and on inquiry by the collection department after 15th Oct, I had given assurance that I would be doing it in a week by Saturday as my funds from 3rd parties were delayed due to Hyderabad Floods and also there were 2 days holiday declared at Hyderabad. One of the Executive named "Shirisha" called me on Friday and asked about the payment. I told that as I have promised and assured, I would be doing it in this week, by Saturday. She said that Saturday is a Bank holiday and started using Threatening tone with warnings and said that under any circumstances, I have to clear it by the end of the day (Friday). I was speaking to her very politely without loosing my temper and also told her that this is not a professional way of communicating or convincing. But she was raising her voice and was behaving like a hooligan. I finally told her that I am not in a mood to argue as I was Covid19 infected and was in Quarantine.

Finally, I would like to say that I had a very bitter and Bad experience with HDFC. Even in these challenging situations, it has become very inhuman without even an iota of sympathy and humanness. They haven't even provided any privileges or facilitated the so called Privileged customers. I also have Credit Card outstanding's which were heavily Charged with Bulk amount of interest and never gave any option to either Convert it into EMI or any other way to easy or facilitate the customer situation due to Covid.

ON THE WHOLE, THIS IS A VERY BAD EXPERIENCE I HAVE AND WOULD NOT REFER ANYONE TO BANK WITH HDFC. THEY EXECUTIVES DO NOT FOLLOW ANY ETTIQUTES AND DOES NOT HAVE ANY SENSE OF PROFESSIONALISM. THEY EVEN DO NOT CARE IN MAINTAINING THE RELATIONSHIP WITH THE CUSTOMERS.

I had an issue 4 month back and I mailed the issue, Raised the issue on twitter, Called them, talk to every person who daily call me for HDFC Loan or to Increase my credit card limit.
They have staff to call you daily on these promotional things but they don't have staff to resolve queries, neither they reply on mail not accepts call as they say "they are working with less people because of Covid".

I have purchased an AC by HDFC credit card with 5% cashback in 90 days offer on 31st May 2020, around 147 days passed but still I have not received any cashback. It is a gross negligence or failure by HDFC Bank