Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank
Rank #1-20

HDFC Bank reviews & complaints page 319

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajeev Parihar
from Agra, Uttar Pradesh
Nov 2, 2020
Report
Copy

Hi,
I have applied online for opening a PPF account in HDFC Bank on dated 30 Oct 2020. On 31 Oct 2020 my PPF account open by HDFC Bank but in Wrong Branch i.e. Anna Nagar to which i don't belong. I have my account in Gurgaon Sector 14 Branch of HDFC Bank.
I don't want any account in Chennai as i never went to there nor I want to go..
Please Change my PPF account branch to the Branch where I am having my saving account. i.e. Gurgaon Sector 14 Branch.
Thank you Gov of India for giving us a platform to raise our voice against the fraud.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bik Sarkar
    from Kolkata, West Bengal
    Nov 2, 2020
    Resolved
    Report
    Copy
    Resolved

    My New NPS account is currently frozen and I am not able to contribute

    Account date: 27-OCT-2020
    Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
    PRAN:[protected]

    Please do the needful at the earliest.

    Also I am not able to locate any customer care number to raise this directly with HDFC.
    Nov 2, 2020
    Complaint marked as Resolved 
    I just got a notification from HDFC that it has been verified.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      dsdsharma
      Nov 2, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: Nagpur

      I haven't bought anything on EMIs, yet you collected a Rs.2440 "EMI" from me... Now you're going to charge me another EMI of Rs. 2440 on the 10th of November.

      Raised like a dozen tickets about this but no one cares. Just automated replies - half-hearted resolution efforts... just doing script work.

      Just visited the local branch and they said they don't have access to the "credit card" system!

      Just wow!
      Nov 2, 2020
      Complaint marked as Resolved 
      I waited like an hour to get through to a call support resource who told me what was happening. It was a purchase I had made last year... but had paid a couple interim EMIs so this one appeared to be out of nowhere!
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Keshav Vijayan
        Nov 2, 2020
        Report
        Copy

        I tried to transfer money through IMPS and the amount was debited but I received a message saying it timed out due to technical reasons.

        When I tried to call customer care they kept me on hold for 30 minutes!! The suddenly disconnected my call!! When I called again they kept me on hold once more, then connected me to a phone banker after 15 minutes who cut my call as soon as she picked up!!

        Absolutely the worst customer care I've seen and I still haven't got my money back!!

        Closing my account soon.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Captain Sales International
          Nov 2, 2020
          Report
          Copy

          Address: Captain Sales International Bangalore

          We have been trying since a month to restructure our business loan.. but to no avail.. the link provided in your website is not functioning to our requirement.. we are terribly disappointed...
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amol Nadgouda
            Nov 2, 2020
            Report
            Copy

            Address: Mumbai

            I am using HDFC credit card Number 1779 from last five years. In this Covid19 pandemic i have failed to pay an outstanding amount due to salary deductions. Now banks has lien this account with my saving account and freeze my entire salary. I need this money as this is my first full salary after this pandemic and need to pay room rent and one pending other bank personal loan EMI also. Is there any option for getting this money back (at least 60-70%) from the bank?
            If i failed to pay loan EMI in this month then this account is also connect with NPA.

            Kindly suggest.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sudha Rajesh Acharya
              Nov 2, 2020
              Report
              Copy

              Pls deactivate one assist insurance credit card ending 8083 Rajesh m no [protected]
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                John Lawrence007
                Nov 2, 2020
                Resolved
                Report
                Copy
                Resolved

                Flipkart refund not received yet

                Address: Flipkart
                Website: Flipkart.com

                Hi team, I have cancelled a order from Flipkart and seller had refunded back to hdfc bank but I haven't got credited of Rs. 4490 to my amount. Please help to get the amount soon...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy
                H
                himanshu sharmaGlobal
                Nov 2, 2020
                Report
                Copy

                Address: Delhi Geeta Colony

                The hdfc bank has put a hold on my funds of rupees 3, 505.00 as mi revenue hold through gefu, account details is
                Account number: [protected]
                Ifsc: hdfc0004365
                Branch: Geeta colony
                Account type: Saving Account
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rahul Chhavi Dubey
                  Nov 2, 2020
                  Report
                  Copy

                  Address: HDFC bank Shubhas nagar branch bareilly UP

                  I had a jumbo loan of 100000 that was closed on 7.10.20 but didn't send me NOC, i am applying for another loan so i need NOC for previous loan, so I reqst to my branch and customer care many times but they didn't give me satisfying ans aur result, my new laon is stayed subjected to this NOC
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Subham96
                    Nov 1, 2020
                    Report
                    Copy

                    Address: 64 Bamangachi kulberiya, west bengal 743248

                    My card number is[protected].
                    HDFC bank has wrongly deducted from my account of rs 20k on January 2020.
                    I have registered and followed up with the bank many times but yet to get the resolution and the amount as well. Till today it is 11 months running. Amount is still pending.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Poonam16195
                      from Powai, Maharashtra
                      Nov 1, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I bought my iPhone XR with HDFC credit card on[protected] from retail shop in Mumbai.As mentioned by HDFC bank to receive cashback of rs.4000. It’s been 90 days since I’ve purchased the phone I haven’t received my cashback yet.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sharath George
                        from Bengaluru, Karnataka
                        Nov 1, 2020
                        Report
                        Copy

                        Balance and transaction

                        Dear HDFC, I have transfered 5000 to my HDFC Account but it has not got credited to the hdfc account .

                        Message from HDFC - “ UPDATE: INR 5, 000.00 deposited in A/c XX2859 on 01-NOV-20 for UPI-SHARATH B GEORGE-[protected]@ybl-SBIN[protected]-Payment from Phone.Avl bal:INR 6, 913.14 subject to clearing”

                        Register number [protected]

                        Please give me an immediate update on this br...
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy
                        A
                        arunnandewal
                        Nov 1, 2020
                        Report
                        Copy

                        Address: Plot # 6&7, Ricky Garden,Vignesh Avenue

                        Hi team,
                        My Diners Club credit card has expired in March 2020 since the time that lockdown had happened. The address for delivery for the credit card was in Bangalore which is my official address. But since lockdown I have moved to Chennai and have been WFH. The bluedart courier agent tried delivery of new card to my official address in Bangalore twice to which I told them that office is closed due to Covid-19 lockdown and if it can be delivered to Chennai at my residence. I haven't got any reply from HDFC representatives and when I reached the customer care executive they told me to report to the branch in person which is not viable considering the limited travel we all are doing due to Covid-19. Please help.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mgup
                          from Powai, Maharashtra
                          Nov 1, 2020
                          Report
                          Copy

                          Levy of quarterly charges of Rs 295 in my savings account

                          In my account no [protected] with Panvel, Navi Mumbai branch of HDC Bank, I have recently observed that every quarter charges of Rs 295 are being levied named as ISAQMC. My account is normal savings account and these charges are wrongfully being debited form my account for so long. These charges should be revered and all the amount so collected be deposited in my account. Savings account is not demat of trading account to be charged so...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          L
                          Lavanya ble
                          Nov 1, 2020
                          Report
                          Copy

                          Hai this is uday, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but it’s still not unblocked
                          So kindly request you to sort out my problem as soon as possible
                          Thanking you
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            Lavanya ble
                            Nov 1, 2020
                            Report
                            Copy

                            Hai this is uday, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but it is not resolved
                            So kindly request you to sort out my problem as soon as possible
                            Thanking you
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              roy129
                              from Mumbai, Maharashtra
                              Nov 1, 2020
                              Report
                              Copy

                              Hello there, on 1st june 2020 i had 75000rs in my account and at that time my due was
                              74542rs but neither it deduct by bank nor you able to make me payment (due to account was on hold). Instead of this i was being charged for June and Jully interest, even after having sufficient money in my account befor due date.
                              Right now i have 9096rs as remaining due, it's nothing but interest that you charged me for month from June.
                              Already 760rs is deducted and 9150rs on hold. I want to take legal action against this bank and i have all proofs, i want to go fot further actions.

                              Mob no - [protected]
                              Credit card no -5459xxxxx
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sam321987
                                Oct 31, 2020
                                Report
                                Copy

                                HDFC Bank — not receiving otp on mail id
                                chsam.[protected]@yahoo.com

                                I have to reset my net-banking pin. I am getting otp on my registered mobile number, but not receiving OTP in email.

                                I sent mail to [protected]@hdfcbank.com

                                But no response.

                                Please help me on this.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Soyeb9932332220
                                  Oct 31, 2020
                                  Report
                                  Copy

                                  Hi Team,

                                  My HDFC credit card charged with 1899/- in the name of One Assist MFEE. I never get any call or communication regarding this. I never asked for this too. Then why this amount charged ? Anyway i want my money to be refunded immidiately.

                                  For any more information contact to below Phone number.

                                  Thanks,
                                  Sk Minhaj Ali
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Axis Bank
                                    2.6
                                    (13015)
                                    TalentPro India HR
                                    1
                                    (62)
                                    Spice Digital
                                    1
                                    (41)