HDFC Bank Complaints & Reviews

Please do help me ..you are deducting my money uselessly ..firstly i didnt take it seriously..but now my money is deducted on a daily basis of this kind of tax .DC INTL POS TXN MARKUP+ST for Nearly Rs 350 all time ...please do solve my issue ASAP..

Why is HDFC bank charging me the following
1. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 75.91

2. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82

3. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82

4. DC INTL POS TXN MARKUP+ST[protected]MIR[protected] charged 151.82

My account was opened on August 21st. It's been more than 2 months. It's very much unfortunate and surely a matter of grief that I still haven't received my debit card, my cheque book or net banking pin. I got my passbook on August 28 but since then there's been no update . I didn't expect such pathetic service from a well reputed bank like yours. I'm facing loads of problems because of this and due to this my admission procedure in colleges are being postponed. I earnestly request you to look into this matter as soon as possible. I'm pretty sure that this incident would not affect your company's reputation. Regards

I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (3 times) and total 1770 is deducted from my account and now my balance is showing - on 28/10/2020.

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

The hdfc bank has put a hold on my funds of rupees 1972.37 as my revenue hold through gefu, ac number is
Account number: 5020******6084
Ifsc: HDFC0004066
Branch: Loharu
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

My wife and me had opened PPF accounts through netbanking. However, we were allotted Anna Nagar Branch in Chennai although I live in Kolkata and my registered address as per bank records is in Kolkata. I have written to my relationship manager as well as branch manager to change the address of my account but no action has been taken by them. I am unable to invest unless the account is shifted to Kolkata.

Whenever I'm making online payment via hdfc I'm not getting otp on registered mobile number. This is happening since last 3 days

I have been facing this issue with my relationship manager from HDFC - VISHAL. He is highly unprofessional and unresponsive to the calls.

Whenever I try to call him, his number is always busy or not reachable. Had this been the case of covid times, I would have understood but now its been a year and I am literally fed up with him.

My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.

I tried calling him for one week straight, with no luck. He never called back. In fact I receive text messages stating that my RM tried calling me but I never received any call from him.

Such a disgusting guy!

I am highly disappointed with him and just because of him I don't mind switching my account to any other bank.

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2808.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Hi Team,
This is the HDFC Complaint No : Mumc[protected]

Its been month Air India Confirm they did refunded the amount but amount is yet not credited to My account.

On every call with customer support they say amount will be available in 48 hours please drop mail to support.

After multiple emails to support yet no reply and same answer from customer support.

Thank you

I got Fastag from HDFC Bank where I have a Savings account. Today, I have a travel plan and hence, recharged my HDFC Fastag Account with Rs.1500/- using the HDFC authorised portal: https://fastag.hdfcbank.com/RetailRoadUserLogin
I have made the payment using HDFC Netbanking. I got a confirmation that it is successful and I received both an email and SMS conformation that the amount is debited. However, the fastag balance remained the...

My Name is Shabaresh Rao, I hold a regalia credit card from HDFC bank, c

I am facing issue as I have not received HDFC credit card reward redemption coupon/ Voucher that was order in the month of July 2020.

I received SMS on 31st July 11:27 AM with the tracking tracking number AWB # 0, the tracking number is invalid.
The reward point has been deducted from my statements, in my August 2020 credit card statement I have been charged the transaction fee for handling delivery of the coupon/ Voucher.

I have been attempting to call the Phone lines for 2 months now, but there is no way I am able to reach a human being. The Auto chat tool does not have a solution for my question.

I have raised a email for support I got a automated reply with reference number - 'HBL=[protected]'
Web but the resolution is just generic from the credit card team.

when I try to track the complain from the link -
https://leads.hdfcbank.com/applications/misc/cst/cstracker.aspx

I have been guided back to phone banking, attached is the screen shot of for your reference.

As all my attempts have failed, I am writing an email in an anticipation that I will not be
disappointed and will receive a resolution. I request you to help me out here.

I have complaint regarding credit card due statement generated. Initially I escalated HDFC team about due amount that is appearing even after I have paid the due. Later the team told due to moratorium one of the due was Pending to be paid . After getting to know about the due I have paid that amount. So all the due was clear by 01-Aug-2020, I have paid everything .But now, again I started getting the credit card due to be paid.I was surprising like why am I getting the credit card due even though its paid. Since none of the customer care numbers are working due to Pandemic, I understand that .So I have given my Number to contact me and get this closed as soon as possible. But I am not getting any response from them I am expecting a phone call so that it will be clear, otherwise I should pay unnecessary due amount. Please close this at the earliest.
Thanks

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5924.. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

OneAssist Relationship Number : Unknown
Name :-Esakkimuthu L
Mobile No. :- [protected]
Credit Card Number Ending :- 5924

Please close this membership, i am struglling to pay this amount

Dear Sir,

I have an saving account & a credit card account with HDFC bank.
During covid period, sue to some financial issue, I was unable to pay my dues. Last when I used my credit card, the total outstanding was 48000 approx. But now HDFC has sent notice for 73999 RS. For which I received a call that you need to pay amount, and one executive went to my address. He claimed that I have not paid such amount and I am a fraud. But Sir regularly I am in follow up with HDFC collection executives. They have hold my account during this critical condition and have charged many charges in HDFC credit card. I never denied to pay. Recently I have their requested amount and sent screenshot which they asked. But my account is in hold for 73999. I withdraw some amount from my PF account to use in family work. But same is in hold.
Kindly help me, I am very frustrated from their collection agents.
My user id is : 45642293
Account no: [protected]
Kindly support, there is medical emergencies in my family.

Regards,
Piyush Shrivastava
[protected]

I bought a Lenovo laptop in Croma store on June 5th 2020with Friday offer. It is mentioned as 5% cashback willbe credited within 90 days. But I din't recieve my cashback till now. I am trying to reach customer care and sent mail also but not responding. I tried in multiple ways. Can you please look into it.

I had charging credit card bill monthly of inactive card why. No response from consumer care

Hi,

I have received a below message regarding mandate. Please check n confirm if it is related to any fraud.

Msg :-

Alert!
Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 100000.00 and frequency ADHO is received today for processing.

Low usage charges were deducted from account for swipe machine during lockdown period. As there was nation wide lockdown our hotel was closed as well and for the same reason there were no transaction during the period. Charges of around Rs.9345/- including swipe service charges has been deducted.
Account name- Vikram Avhad
A/c no-[protected]
contact no-[protected]
I request a refund of the charges applied as...

In my hdfc bank 59 rupees is debited for atm debit card pin regeneration and i dont know why. I do not request and change the debit card pin. They continously debit money from my account.