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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 317

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M
Mayank_25
Nov 6, 2020
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Address: Dilshad Garden, Delhi

Myself Mayank Recently I opened a savings account in HDFC Bank through online mode, but when I visited the Bank branch on[protected], i.e ( Dilshad Colony, Delhi) for KYC Mr. Radhey Singh assisted me and he denied doing my KYC mentioning the reason that I don't have any surname, so he cant do my KYC with a single name. All the documents that I provided to them contain my single name only.
Due to which I requested the Backup Branch Manager to close my account, in return to this they said we can't close this account and it will get close after 12 months automatically.
This type of behavior is too unprofessional and creating a negative brand image.
HDFC Bank customer support has been notified about the posted complaint.
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    Preet Khush
    Nov 6, 2020
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    Hdfc deduct my 80.79 rs on 5 nov 2020 as a name adhol chrgs stmt whenever i dont go to bank and i dont request for any adhol statement.how they charge this amount from me. wrost staff wrost
    HDFC Bank customer support has been notified about the posted complaint.
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      Q
      Quick Quality
      Nov 6, 2020
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      Hi team, I have done with my hdfc credit card settlement with the amount of 80k in the given time period of 6 months but at the end paid hdfc team telling that paid 400rs less in the given time, so asking to pay full amount again asking me to pay 70k... due to COVID situaion I lost my job that's why gone for settlement, now again asking to pay 70k for the amount of 400rs.
      I request hdfc credit card team to resolve the issue by taking 400rs and support me to overcome in this Pandemic crisis situation.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        amiyakp1
        Nov 6, 2020
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        Address: Ramkrishnapally, Krishnapur, South Chandiberia

        Hello there

        Today I check my credit card statement it shows there is a transaction from HDFC bank credit card of Rs. 1899/- to one assist plan. It's totally unfair, it's done without my permission and there is no notification or mail from the bank or Oneassist as well. This is totally illegal How can anyone deduct any amount without any notification and transaction i'd.

        Please deactivate and refund my money ASAP
        date of incident : 24th September 2020
        HDFC Bank Credit Card No.xx3666
        Statement shows: ONE ASSIST MFEE
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Anudeep Krishna
          Nov 5, 2020
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          ALERT:Rs.999.00 spent via CREDIT Card xx4135 at AMAZON1258399 on[protected]:21:24:17 without PIN/OTP.Not you?Call [protected].
          I received a text message like this on 05th November 2020 9:24 pm
          I dont know how without my authorization it is debited. I want to know the reason
          HDFC Bank customer support has been notified about the posted complaint.
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            I
            Ibps
            Nov 5, 2020
            Resolved
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            Resolved

            I paid fees for ibps rrb officer scale I application form but on logging on the site it is showing unpaid fees status, my fees amount also got deducted from my account Paytm payments bank account. But it is still showing unpaid fees status and requesting to pay up the fees.
            The UPI ID of the beneficiary is ibps. [protected]@hdfcbank so the bank hdfc bank.
            Nov 6, 2020
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Nov 05, 2020
            Updated by Ibps
            Please provide a solution regarding this matter

            Nov 05, 2020
            Updated by Ibps
            Please provide a solution regarding this matter
            Nov 06, 2020
            Updated by Ibps
            Please revert back the transaction.
            As the transaction shows failed

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              nitesh kumar sinha
              Nov 5, 2020
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              Sir,
              I want to inform you that an autopay option has been enabled in my jumbo loan that i availed through credit card.Also i am not able to cancel the autopay through net banking.

              I want to deactivate the autopay for this purpose i have sent autopay de registration form to HDFC credit card division.

              But till now there has been no single response from HDFC bank.

              Please de register the autopay option. As earliest as possible.

              My account details are as follows:-
              Name-nitesh kumar sinha
              Mobile no- [protected]
              Dob- 07/08/1972
              JUMBO LOAN LAST 4 DIGIT NUMBER- 9828
              JUMBO loan reference number-[protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                mrchandan4462
                Nov 5, 2020
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                I have hdfc credit card holder I have using past 2 yearyears. I have using the credit card properly on every year, I could not pay the full amount within the credit period before due date. Hence, I have paying only the minimum due every month. So, my outstanding balance increased due to the interest which I could not afford and pay. Hence, we decided to close the credit card and we were planning to convert as emi.

                I tried to contact the person regarding the issue. I have contacting customer service continuously. But they told many time, offer is not available in your card and offer will be provide later untill wait. I need my outstanding balance amount to convert the emi option which is possible amount of my outstanding amount. Please consider to my obligation as early.
                due to covid 19 i want pay my whole outstanding amount but pay in emi not able topay full amount..plz convert my outstanding into emi
                HDFC Bank customer support has been notified about the posted complaint.
                Nov 05, 2020
                Updated by mrchandan4462
                plz convert my outstanding into emi...
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                  S
                  Sahil0010
                  from Mumbai, Maharashtra
                  Nov 5, 2020
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                  I sent money from Kotak Mahindra Bank through UPI to my HDFC Bank account. Money got deducted from Kotak Mahindra Bank, But didn't receive in HDFC Bank account.
                  Amount - Rs. 550
                  Sender UPI id - [protected]@kotak
                  Receiver UPI I'd - [protected]@ybl
                  HDFC Bank customer support has been notified about the posted complaint.
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                    pkc_pkc
                    Nov 5, 2020
                    Resolved
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                    Resolved

                    I have paid my jumbo loan EMI on 3rd Nov 2020 and on 4th Nov 2020 EMI was auto deducted again. I did not even received message on mobile about the payment.

                    Then after I visited near bank and informed them about the issue. They called the customer care and and he said that system is not showing about deduction and asked me to talk after some time.

                    Till now I have not received deduction message.

                    Pl help to refund the amount.

                    Pankaj Chaudhary
                    Mobile- *******007
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 07, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We are happy to help click on https://bit.ly/2Lzhyn3 to submit the details of your query, card details, and transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Zubin
                    HDFC Bank Customer Assistance.
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                      prashant dawande
                      Nov 5, 2020
                      Resolved
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                      Resolved

                      Address: 206 Dindori Road Mhasrul Near Reliance Petrol Pump

                      सर मेरा सॅलरी अकाउंट आपकि पंचवटी नाशिक ब्रॅन्च मे हे मेरा अकाउंट नो ५०१००२१९०९९१७à... नाव प्रशांत दवंडे, मेरा डेबिट कार्ड गुम हो गया था मैने ऑनलाईन अँप्लिकेशन भी किया था लेकिन कुरिअर सर्विस मी ऍड्रेस का प्रॉब्लेम बाता क्ये वापस गया बँक मे बोला तो वो वापस बँक मे आयेगा असा बोला लेकिन १ मंथ हो गया और अभि taak आया नाही बहुत बकवास सर्व्हिस आहे हम लोगो ने आप के ब्रँच माई जाताना अकाउंट हे सब बंद करणे वाले हे
                      Nov 5, 2020
                      Complaint marked as Resolved 
                      सर मेरा सॅलरी अकाउंट आपकि पंचवटी नाशिक ब्रॅन्च मे हे मेरा अकाउंट नो ५०१००२१९०९९१७७ नाव प्रशांत दवंडे, मेरा डेबिट कार्ड गुम हो गया था मैने ऑनलाईन अँप्लिकेशन भी किया था लेकिन कुरिअर सर्विस मी ऍड्रेस का प्रॉब्लेम बाता क्ये वापस गया बँक मे बोला तो वो वापस बँक मे आयेगा असा बोला लेकिन १ मंथ हो गया और अभि taak आया नाही बहुत बकवास सर्व्हिस आहे हम लोगो ने आप के ब्रँच माई जाताना अकाउंट हे सब बंद करणे वाले हे my mobile no is 9552093823
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Rakesh Sachdeva
                        Nov 5, 2020
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                        Hello Team,
                        this is in regarding my fastag wallet balance refund. below is the detail for same. i have applied for deactivating my current fastag as it was not working well. it got de-activated on[protected] and i was suppose to get my refund within next 8-10 working days but till now i've not received any update on same.
                        now requesting you to process the same as soon as possible without any further delays as already 10-11 monnths are gone and i've not received any update.

                        i've mailed to "fastag.[protected]@insolutionsglobal.com" many times ad also called customer care but not a single update from team.

                        customer id :[protected]
                        wallet id : [protected]
                        vechicle num : PB10GG7210
                        complaint reference number : SR[protected]

                        Regards,
                        Rakesh Sachdeva
                        HDFC Bank customer support has been notified about the posted complaint.
                        Nov 17, 2020
                        Updated by Rakesh Sachdeva
                        no response yet.. poor support
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                          S
                          Shiva1981
                          Nov 5, 2020
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                          Address: H NO-A7/8 SHANKAR GUDDA COLONY Near JAV School JSW Township Toranagallu

                          NOC Request
                          Dear sir,

                          I have get two-wheeler loan no 2005 through centurion bank bhadravati branch. Completed the two-wheeler loan, after completion of my loan I have received the original RC book from bankers. that time I forgot to get the NOC from Centurion bank.
                          I need the NOC How to proceed further.

                          Regards
                          SHIVASHANKARA R
                          +91-[protected]
                          [protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
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                            pushpa1994
                            Nov 5, 2020
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                            Address: HDFC TULISANI CHAMBERS , NARIMAN POINT MUMBAI

                            I have been resigned from the company on 4TH SEPT 2020 and still company has not paid my FNF salary, PF, VPF, pension part. I have mailed to HR but they are not replying, and called on HR LANDLINE NUMBER BUT NO RESPONSE UNABLE TO UNDERSTAND WHETHER COMPANY IS ACTUALLY INTERESTED TO PAY THE FNF, PF, VPF
                            OR NOT Branch Manager FARAAZ BALSARA AND HR UTKARSHA TRIVEDI of TULSIANI CHAMBERS BRANCH ARE NOT EVEN BOTHERED TO REPLY ON MAILS THE FOR THE REQUIRED CONFIRMATION PENDING FROM THEIR END AS PER DISCREPANCY RAISED BY THE FINANCE PAD TEAM, Please make attention over the ..matter AND KINDLY HELP IG GETTING THE AMOUNT TO MY ACCOUNT WITH ACCURED INTEREST FOR THE DELAY.ALSO PLS NOT E I WOULD BE FORCED TO WRITE TO LABOUR COURT AND SOCIAL MEDIA IN ABSENCE OF REVERT AS ALWAYS
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Akumar215
                              Nov 4, 2020
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                              Address: F 4 camero complex subroto park airforce station subroto park, Subroto park new delhi

                              I have been making payments using my hdfc credit card. I see additional charges to it. I have been writing emails for long, calling customer service for long. No one calls. They respond with inadequate information once a week and then again I write and this has been in practice for very long time now.

                              I don't know how much they have charged from me till date.

                              I have been so obedient that I pay my bills the same day when I make transaction. I don't wait for any last day or anything. I trusted HDFC bank for so long and they have cheated with me.

                              I have never opted for EMI feature till date. My transactions have been automatically converted and then constantly charged. I have asked to stop this service for so long. But no action.

                              They have been charging me for months and even after asking to stop the service. They continue to do that. I need all my money back. All my money that they have eaten up in the form of interest.

                              I could have added screenshot of calls that I made, all the emails that I sent for all my issues faced. But no such option available here
                              HDFC Bank customer support has been notified about the posted complaint.
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                                vismaya Halathi
                                Nov 4, 2020
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                                I had purchased IPhone 11 in Mysore on July4th through hdfc credit card which had an offer of 5000Rs cashback within120days and its been more than 120 days and I still haven’t got the cashback.
                                I have lodged a complaint too
                                I haven’t received any action
                                And I’m trying to contact customer care and even not able to do it
                                This is very inappropriate
                                I need an action to be taken about this as soon as possible
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  Arushi Mann
                                  from Mumbai, Maharashtra
                                  Nov 4, 2020
                                  Resolved
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                                  Resolved

                                  Hi, i had recharged my jio mobile number with amount 599 via hdfc payzapp application. Amount deducted and recharge failed..Please help..
                                  Nov 6, 2020
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    nalininarayanaswamy
                                    Nov 4, 2020
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                                    Not received for the month of Oct Nov 2020
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Parikshit madan
                                      Nov 4, 2020
                                      Resolved
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                                      Resolved

                                      I had cancelled an order on Pepperfry and got an sms from HDFC Bank that said -

                                      “ Ur transaction on HDFC Bank DEBIT/ATM Card ending 8840 for Rs. 19107.00 has been credited/reversed by PEPPERFRY64213 on[protected]:11:28:19”

                                      Even after receiving this sms, the amount credited hasn’t reflected in my account.
                                      Kindly resolve the query because the customer care department of HDFC is also not complying.
                                      Nov 4, 2020
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Mukulrtr
                                        from Pundri, Haryana
                                        Nov 4, 2020
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                                        My balance of Rs.34399.04 got deducted during paying of LIC insurance premimum payment got failed on 6th october 2020 from my hdfc bank account via phone pe using my debit card, its been 29 days but i did not receive my money back please help me to get my money back. .please help me

                                        Transaction ID N2010062140035606854891
                                        HDFC Bank customer support has been notified about the posted complaint.
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