HDFC Bank Complaints & Reviews

I had hdfc moneyback creditcard since long as there was no annual fees for life time.

After that HDFC representative had suggested to upgrade creditcard to hdfc regalia creditcard and at that time he/she had committed that there will be no any annual charges for a life time.

Now, last momth I have been charged for annual fees around rs. 2500. As hdfc representative have already committed that up gradation and than annual fees will not be charged though hdfc has charging annual fees in last month statement. This is really unbefitting and such false promises wont be acceptable. I also talked with my phone banker Mr. Parth Shukla but he also has denied because he dont get any response from management. Also, i have visited nearest branch and talked to creditcard customer care but till date no any solution has been given.

I am a customer of hdfc since 2009 but till date no such incident has been faced. Kindly look into the matter and do the needful at the earliest.

There is a service charge with description "ISAQMC" 250rs every quarter is detected from my account. I checked in google there it is mentioned like it is detected for maintenance charges DEMAT/ MUTUAL FUNDS. I initiate to close my Demat and mutual fund account 2 years. I not even brought a single share. Then why i have to pay maintenance charges. Total cheating.

It’s been over 120 days and i haven’t received 6000 cashback

Hai this is Jauharudheen, I had blocked debit card and net banking and UPI transactions due to misuse of my savings account, as the problem sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact. But am not able to send money via UPI transaction such as phone pe, Paytm, google pay, etc. Since my UPI is not unblocked...

Dear sir/maam,

In this current bill statement, the amount of 7925.48 (20/10/2020) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference..

Regards
Gajendra Prasath S

One assist as took a renewal payment of rs. 2000/- from my account in 2016, which was cancelled by me within a week along with the membership. Suddenly after 4 years, in October 2020 in this pandemic situation, without giving prior notice they took 1000+2999+GST from my credit card. When I contacted the customer care, they are stating the membership was took in 2016 for 2 years.They didn't contacted me in 2018 about this, suddenly they used my credit card without my permission.It's almost a week now, no one is responded to my query. One assist used my card without my knowledge then how come they give protection.
When I contacted the HDFC Bank, they are informing, one assist can cancel and I can question only one assist. Asking me to file a complaint in -person to the Bank branch .From Bank side also I didn't get any help till now.
One Assist and Hdfc Bank cheated money from me in this Pandemic situation

Hi my name is Abhilash which I'm holding my account in Hdfc bank Agra lake branch in Bangalore...in moritorum period they charged the ecs amount that I have asked but they have told it's common I have lost my job finally paid that amount also now this month simply they have charged 590rs Its my salary account..evry time this happens with this bank

I have purchased my iphone 11 from Reliance Digital on 18th August 2020. I am entitled to receive a cashback of 5000 as per the offer. However I have not received it till date.
Please look into

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 4915 without my concern on date:22/10/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-

OneAssist Relationship Number :2969355
Name :- Nagaraju Tholapu
Mobile No. :- [protected]
Credit Card Number Ending :- 4915

To whom so ever it may concern,

It is extremely disappointing that a process that should not take more than 24hrs to complete is still pending for more than and month and 6 follow up calls and endless promises to get the issue sorted withing the next 24 hours.

Here is a cronology of my calls on ur helpline no. [protected]

1st call - 25th September 2020, spoke with sharukh and put in a request to update my vehical no. and my cell no... I was told the same would be done in 48hours.

2nd call - 9th October 2020, spoke with Riyaz and was informed that the vehical no. Has been updated but cell no. Is still pending due to some technical error and that it would b updated In the next 48 hours.

3rd call -- 16th october 2020, spoke to a lady and was told that it's still.not been updated and she would put in a request to expedite the same.

4th call -- 19tth October 2020, spoke with riyaz, same response as above and processing time line promised was 24hrs.

5th call -- 20th October 2020, spoke to Manasi, same response as above.

6th call -- 21st October 2020, spoke to Kaushalya, same response as above.

7th call -- 22nd October 2020, spoke to sharukh, same response as above... I asked to speak to the manager to try and understand what the exact concern was... Was out on hold for long and was later told no one is available to speak with. And was give this email id to write down my concerns.

The cell no. Registered on my account is incorrect... The no. Initially given was[protected]... Instead the one that is registered is[protected]. ...[protected]does not belong to me or anyone I know... Hence I have been constantly requesting for the same to be changed to [protected].

I got this fastag on January and since then I have been trying to get the no. Changed first by following up with the delaler ( modi hyundai, thane) for months and then directly with hdfc for almost a month.

It's extremely disappointing that such a simple task should take such a long time for such a prestigious organization to sort.

I request you to give this utmost priority and sort my problem immediately.

Thanks,
Akkshay Joshi.

I’m a customer of Hdfc bank for 13 years and I’ve been holding a Salary account initially and now a Savings account.

I’d received a phone call from one of HDFC staff on 15/10 offering an auto approved HDFC Credit Card. When I replied I wasn’t interested, the staff said the card has already been approved, if I don't need she will close it . Thereafter, she said she will send me a link and asked me to click Submit in the form .
As I’m not familiar with Credit Cards, I completely trusted your staff’s words and submitted the form . When I opened the link it was a form for credit card online request. When I enquired about that she said she will be able to close the card only if i submit the form. Since I never used credit card in my lifetime, I completely believed her words and submitted the form.
Thereafter, she called me to inform that reference number was received at her end and she would be able to close the card. She Promised me as well.
But on 16/Oct I got a credit card in mail box and today I got an OTP to generate pin for the credit card. Also got a message stating my credit card is shipped via bluedart. At that point of time only, I realised that to make me get the credit card HDFC bank Staff played a cheap game
Immediately, I tried reaching the customer care and with hdfc reaching a customer care executive is climbing a mountain and with so much of pain I was connected to an executive and she said that was a different department.
I told her I was not able to reach the credit card department and asked her to connect and she said she cannot and disconnected the call at once.
I strongly believed that my ignorance on credit cards has been misused by HDFC bank staff.
I'm deeply disappointed with this activity of hdfc executives.I just can’t believe that how come renowned banks like HDFC cheating customers to apply for credit cards.
I raised 3 complaints with HDFC since Saturday (17/Oct) regarding this issue. I haven't received any response so far. I did not pick up the courier person call and I want the card to be returned to the bank. I want Hdfc bank to close the card without any additional charges
I would strongly advise hdfc bank team to teach their executives to behave well with customers, respect the customer’s phone calls and most importantly refrain cheating customers to meet their target.

Of late, I’ve been facing so many issues with HDFC. This is because I was a salaried customer before and now am not. So much of deductions every month for not maintaining the balance. HDFC wants their customers to maintain a minimal balance of 10k.This is not the case with other banks. Also their customer care numbers are not reachable.
To be honest, I would say, this is one of the very worst customer service that I have seen ever.
Complaint details:
HBL=[protected]
HBL=[protected]
HBL=[protected]

Last month i did a purchase of 10k from my credit card ..bank without informing me convert that amount into emi with 20% interest.
why this so..i did ask bank to convert the amount into emi.
please check and rectify my credit card statement.

Hi,

My name is Shivani Chauhan and I have been getting harassing calls from HDFC from last 4 months. Credit Card collection department agent named Ashish sent his goon 4 times at my place during lockdown. I have paid 24, 000 Rs. despite being jobless. And now he is calling me everday and threatening me of dire consequenses. I got job on September 24. I have a family to look after but there calls are not stopping. One more agent Rati is threatening me that your 24, 000 Rs. payment will be null and void. Mental torture and Harassment is not stopping from there side. I am very disturbed.

Please help. Else I have to go to the police.

I have been getting threatening calls from [protected]

Hello,
I hold a salary account with HDFC BANK and today I found that the bank has put a hold on Rs 567.32 as MIREVENUE HOLD THROUGH GEFU.
Also, I was not informed about it and the money has been put on hold.
Please assist me in removing the hold and get back the money from the bank.
Thanks
DEVRAJ SURENDRABHAI DESAI
[protected]@gmail.com

Dear sir,

My Reference no : 20J[protected]WI for Credit card application. I want to know why i am getting email as :- "While reviewing your application we observe that we had received your credit card application earlier and the same is under process " with a Note as :- "Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application".
I have Credit score of 788 as Excellent. I have my saving account also in HDFC. I have never delayed my payment of EMI whether it may be of Credit card or housing loans and others.
After having so good records, i am not getting my Credit card in HDFC Bank and i am getting emails as mentioned above.

I have opened my saving bank account in HDFC to invest in FD and mutual funds of Min amount as 1750000 but i am getting such negative emails.

Please do the Needful as soon as possible and help to avail me with Credit card of HDFC on urgent basis or provide me the details or reasons for not issuing me my HDFC credit card. I have several plans to invest and trade with HDFC Bank but such responses upsets me alot.

I have recharge a wrong number by payzapp I have cancel the transaction but money is transfer. I have recharge 149 of Jio. Please kindly refund my money. Yours thankful

The relationship manager assigned by HDFC Bank is totally unresponsive. He has been delaying the task since 6 months. When I call, most of the time he doesnt pick up. On the rare occasion that he picks up, he would say that he would call back and never does. I have been following up for a task since past 6 months. Something that should just take a week, has been dragging on for more than 6 months.

My patience is running out. I would like to escalate this.

Pathetic customer service HDFC Bank.

Last 5 years EMI has been deducting from my account and the 5 years tenure has completed and auto deduction has been stopped last few months. But HDFC recovery agents from Kolkata called me so many times and forced me to pay cash 9988/ payment and reason saying 1 EMI is pending or i have not paid. Now i got a legal notice from HDFC advocate Mr, Amit Kumar with a reference No-LRN/09102020/COAPP/11343 DATED 9.10.2020

On 18 august and in October month too.
About 841 and 859 money has been deducted from my account

Dear Sir
Please send me a copy of the "NO OBJECTION CERTIFICATE" for the Settlement that was done on my HDFC Bank Credit Card [[protected]]. I have completed my payment and no outstanding amount is there.
I would also request you to please Clear my Name from CIBIL as the settlement was Successfully Closed.
My Details are mentioned below.

Name: MAGESH PETER D
Credit Card Number :[protected]
PAN: ALHPD7916L