Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 323

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pljdj
Oct 19, 2020
Report
Copy

I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

Kindly help to refund the amount to my account.

Vechile Number : MA3EUA61S00F51596

HDFC bank customer care number [protected]...

Thanks
Sreepriya.
I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

Kindly help to refund the amount to my account.

Vechile Number : MA3EUA61S00F51596

HDFC Bank customer care number [protected]...

Thanks
Sreepriya

I have traveled Via Kumbalam Aroor Toll Plazza thrice in a day and they deducted from my fast tag for each travel.

usually which is taking 40 rupees for one side and the return amount 15 rupees but for this time they deduct 40 rupees for my intial travel and return travel taking the same amount, unfortunatly I need to cross the toll again in the same day and they deduct 15 rupees.

Kindly help to refund the amount to my account.

Vechile Number : MA3EUA61S00F51596

Fastag customer care number [protected]...

Thanks
Sreepriya
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Biswa Ranjan Bhuyan
    Oct 18, 2020
    Resolved
    Report
    Copy
    Resolved

    Reversed transaction from Amazon not credited in my bank account.

    I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

    Ur transaction on hdfc bank debit/atm card ending 0662 for Rs. 7649.10 has been credited/reversed by AMAZON on[protected]:21:23:04

    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the AMAZON has...
    +1 photos
    Helpful
    27 other people found this review helpful
    27 found this helpful
    4 Comments
    Report
    Copy
    B
    bishalnath0
    Oct 18, 2020
    Report
    Copy

    I have cancelled a order on amazon, i got a msg from hdfc that

    ""Ur transaction on hdfc bank debit/atm card ending ####for Rs 47848 has been credited/reversed by Amazon on[protected]:19:09:41""

    I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help.

    I have checked with amazon and they said they have already done their part.

    Tried reaching hdfc bank, but wanst able to connect with any human Customer care executive.

    When will i get my refund
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prathyusha valasani
      Oct 18, 2020
      Report
      Copy

      Hi sir/madam,

      I have ordered Nubeno Men's Cherry Formal Shoes-9 UK and cancelled on friday 9th October. I haven't received the cancellation refund amount. The refund referrence number is 611108. Can you please check and return the amount.

      Thanks,
      Prathyusha.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kishore1755
        Oct 18, 2020
        Resolved
        Report
        Copy
        Resolved

        Myself POOLASARI KISHORE, I applied HDFC credit card by online and submit all required documents to bank executive. Bank confirmation call & bank person also came to home for confirmation. But application status showing application decline. I tried to call bank persons, their response was poor. Why decline? Still not known. Kindly solve this, application approved or declined? If declined why?
        Oct 24, 2020
        Complaint marked as Resolved 
        Phone call from HDFC for confirmation 04423740017. 04448573637. HDFCBank CreditCard App 20I23061498190S1.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ashish suroshe
          Oct 18, 2020
          Report
          Copy

          Last month my credit card bill was around 12855, i pay my amount even before due date.
          Then also amount is not updated yet.
          And they charge me fine of 295 rs plus they added 12855 amount in this month bill.

          Plus there customer service is worst, they dont have any number to connect with human executive, ivr is sending you here and there only loan option can connect.but non other option will help you, so where should i file complain.

          I need everything to be clear need help.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Hi,

            I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

            When I choose adding beneficiary, I am able to enter the account number of the beneficiary but unable to add the IFSC code. I tried searching with IFSC code alone, by adding bank name & branch code- It simply says "no records...
            +1 photos
            Helpful
            50 other people found this review helpful
            50 found this helpful
            3 Comments
            Report
            Copy
            F
            Faiz Wali
            Oct 18, 2020
            Report
            Copy

            I want my money back which is deducted 318 at time of covid 19 this is very bad thing do.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Himadri Chakravarty
              Oct 17, 2020
              Resolved
              Report
              Copy
              Resolved

              The hdfc bank has put a hold on my funds of rupees 1720.00 as mi revenue hold through gefu, account details is
              Account number: [protected]
              Ifsc: HDFC0000044
              Branch: GURGAON
              Account type: Savings account
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
              +1 photos
              Aug 20, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest. We request your patience in the interim.

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sarvesh Fuse
                Oct 17, 2020
                Report
                Copy

                Address: Nerpinglie

                [protected] cotomar I'd
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  O
                  Oqhkbbihktrilok kumar
                  from Delhi, Delhi
                  Oct 17, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Ay I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

                  Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

                  Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

                  Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

                  So Sir Kindly Request you please take the issue seriously and release My fund immediately.
                  --
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 17, 2020
                  Updated by Oqhkbbihktrilok kumar
                  I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

                  Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

                  Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

                  Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

                  So Sir Kindly Request you please take the issue seriously and release My fund immediately.
                  Verified Support
                  Oct 20, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us assist you.

                  -Nadia
                  HDFC Bank Customer Assistance.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kirantamireddy
                    Oct 17, 2020
                    Report
                    Copy

                    Address: thane

                    I am kiran vasant tamireddy, i was charges 6000 rupees for non maintaining the account, But i was not aware about the bank account because as this account was opened in previous company and the same company i left two years back..so i am unable to pay this much of amount..so can i get some waive off amount for the same so remaining amount i could pay and close the same..

                    please assist me here..
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      charlesbara
                      Oct 17, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      One of the ####S from collection agency NAMED GAURAV[protected] called me and was very rude while talking. I know I have to make the payment which I was supposed to be done today OR Max by monday. But his words and the way he was TALKING WAS UNPROFESSIONAL. I WANT SUCH ### TO BE REMOVED FROM THE COMPANY AS THIS IS NOT THE WAY TO TALK TO THE CUSTOMERS WHOSE RECORD WAS CLEAN BEFORE THIS PANDEMIC. THIS PANDEMIC MADE PEOPLE CHANGED THEIR LIFE DUE TO LOOSING THEIR JOBS. AND THE SAME THING HAPPENED WITH ME SO THAT MADE DIFFICULT ME TO PAY ON TIME.

                      DON'T MAKE SUCH ### TO TALK TO THE CUSTOMERS AS THE PEOPLE IN DEPRESSION CAN COMMIT SUICIDE.

                      I WANT SERIOUS ACTION AGAINST THIS #### AND WANT UPDATE ON THIS ASAP.
                      Thanks and regards
                      Charles
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Oct 17, 2020
                        Report
                        Copy

                        The amount of Rs 2721.04 is debited from account towards my credit card (FUND TRF DM) without my knowledge and its happening from few months. I have not enabled auto debit. Issue is not that you have debited the amount. I should have been told that if due date has passed then HDFC will do auto debit. I was not told/ informed about this. This means that HDFC will do its own will and start taking amount from my account without my permission??
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, details of the charges, last four digits of the card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anupam iyer
                          Oct 17, 2020
                          Report
                          Copy

                          Refund of inr 2310 was initiated from swiggy on 2/10/2020. It was supposed to be credited in my account by 3 working days. Its already 17th.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            ghinga
                            Oct 17, 2020
                            Report
                            Copy

                            Address: Udyog Vihar Gurgaon Haryana

                            I have trying already added beneficiary Payment transfer but not transfer payment. i have many try to contact to my virtual relationship manager but he has not pick my phone please help.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinoj Cv
                              from Bengaluru, Karnataka
                              Oct 17, 2020
                              Report
                              Copy

                              Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                              pos txn 09/10/2020 440

                              Need to be waived.

                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vinoj Cv
                                from Bengaluru, Karnataka
                                Oct 17, 2020
                                Report
                                Copy

                                Pos txn 440.need to be waived. Why I have to pay 440 rupees.

                                If it is debit card transaction. It's too huge amount.

                                Please do the needful.

                                Account number [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Prem Dave
                                  Oct 16, 2020
                                  Report
                                  Copy

                                  I have received a legal notice today (15/10/2020) stating I am liable to pay Rs.11, 675/- in lieu of the notice period not been cleared. Adding to this I had been receiving emails from HDFC Bank regarding the same topic, to which I had been replying again and again but received no response in return.

                                  Even I have replied to all whom it was cc, but no one replied to me back. I am confident that i haven't signed an offer letter. Therefore, it doesn't bind me to pay any dues. So if in case you have my signed offer letter or any document which binds me to pay the dues, then please send me a scanned copy as proof as well as for my reference.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prem Dave
                                    Oct 16, 2020
                                    Report
                                    Copy

                                    I have received a legal notice today (15/10/2020) stating I am liable to pay Rs.11, 675/- in lieu of the notice period not been cleared. Adding to this I had been receiving emails from HDFC Bank regarding the same topic, to which I had been replying again and again but received no response in return.

                                    I have replied to all whom it was cc, but no one replied to me back. I am confident that i haven't signed an offer letter. Therefore, it doesn't bind me to pay any dues. So if in case of Bank have my signed offer letter or any document which binds me to pay the dues, then please send me a scanned copy as proof as well as for my reference.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit