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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
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18423
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HDFC Bank reviews & complaints page 320

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R
Ravi Shelly
from Rajkot, Gujarat
Feb 9, 2021
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Address: Lokamaleswaram branch

Kindly change my relationship manager. My current RM is Shebin Hussain. He is neither knowledgeable nor helpful and does not solve my issue even after repeated requests and multiple visits to the branch. I had created a request for a current account opening for my business on 5th October 2020. It has now Feb 9, 2021, and still, my current account is not fully active.
Moreover, he charged me 240 rs without giving me any bills or informing me that payment will be required. When I told him to claim those charges from my account, he said that it was not possible and wanted the payment in cash. He said that it was for the passport size photo and company seal making charges. But I was not informed that I would be charged for it. Nor was I given any bill for the same. This is totally unprofessional.
HDFC Bank customer support has been notified about the posted complaint.
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    T
    Telaunchh
    from Guwahati, Assam
    Feb 9, 2021
    Resolved
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    Resolved

    Sir, I recharged on PayZapp apps Airtel number [protected] on 1 December 2020. Recharge was successful in PayZapp app. But recharge service was not available on Airtel number. I have been very complaint in Airtel and PayZapp Customer Care. There is no response from both. My PayZapp app Mob.No.-[protected], [protected]@gmail.com, Trans.Date-01-Dec-2020, 11:35 AM, Txn ID[protected], Amount-149,
    Feb 12, 2021
    Complaint marked as Resolved 
    Sir, nothing has come from the phone call or message yet.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rajkumari Sanjukta
      Feb 9, 2021
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      HDFC Bank — Unable to add beneficiary as it doesn't search for IFSC code
      D
      Divya Yedugudi
      Oct 18, 2020
      Hi,

      I have been trying to add a Beneficiary account of type "Transfer to other bank / Credit Card Payment (using NEFT / IMPS / RTGS)" to my HDFC Account using netbanking login but in vain.

      When I choose adding beneficiary, I am able to enter the account number of the beneficiary but unable to add the IFSC code. I tried searching with IFSC code alone, by adding bank name & branch code- It simply says "no records found".
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Manas Goel
        Feb 9, 2021
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        Hi
        I booked a order via flipkart on emi which got cancelled by flipkart. My whole amount was reversed, however I am still being charged loan processing charges of 199+gst.
        Please help me reverse them as I am unable to get in touch with customer service

        Last 4 digits of credit card - 5237
        LOAN ID - 650724
        Name - Manas Goel
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          manvi12
          from Indore, Madhya Pradesh
          Feb 8, 2021
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          Address: HDFC BANK LTD MAIN MARKET, OPPOSITE GURUDWARA, DALLI RAJHARA, DURG CHHATTISGARH, DISTRICT - BALOD, PIN CODE - 491228, CONTACT NO. 9893603333.

          Date- 08/2/2021
          hello sir, am mona mandavi
          on above date hdfc bank will insurance my debit card without my permission and cuts my balance rs. 850 from my account.
          And i dont want any insurance please stop that insurance . Because its my newly savings farmer vle account and its totally free with zero deposit..And i want my money back as soon as possible. Please sir refund my money back.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            niharika0827
            Feb 8, 2021
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            I have returned the product and Myntra informed me that the amount is credited to my account but it is not reflecting in my HDFC bank account. I did a traction of Rs 6400 where I bought 2 products, The other amount Rs 3521 has been credited but the pending Rs 2879 is still not recieved.

            Here are few details which could be helpful.

            1. Payment was done through UPI with reference number:[protected]
            2. Date of transaction- November 16, 10:36 PM
            Amount: Rs 6400.50
            3.Date of refund processed by merchant : 22-Nov-2020
            Amount: Rs 2879 (dint receive till now)
            4. Refund was processed by UPI which was the original payment method with reference number:[protected]
            5. Screenshot attached by the Myntra( Merchant Query)

            Where my bank says " We checked our records and confirmed that the said transaction with reference number[protected] has been credited to your bank account for Rs. 3, 521.50 on November 23, 2020" and the other pending amount is not received by bank from Myntra Merchant bank.

            Please help me with the issue.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              RajeshwarOjha
              from Powai, Maharashtra
              Feb 8, 2021
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              I had purchased an iPhone SE on 21/08/2020 with my HDFC bank debit card from Maple Store, online. As I was informed that the cashback shall be credited within 120 business days from the last date of the transaction month. Now it is more that 120 days but yet I have not received cashback. I request to HDFC bank to please co-operate and resolve this issue by crediting cashback as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
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                T
                tsp21
                from Mumbai, Maharashtra
                Feb 8, 2021
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                This is regarding Service Request No: SR[protected]

                I have filed the service request on 24/11/2020. It has been more than 2 months and till date there has been no revert on the request.

                There has been a double charge for my travel date 14/11/2020. The amount was deducted from my fastag amount and also had to pay cash as the reading showed insufficient balance. I had uploaded the proof of receipt along with the service request.

                On checking with the telephone customer care on 8th Feb 2020 on the status of the service request, the service executive Ms. Sapna told that the service request has to be generated by calling and not online. I was further told that if I have generated a service request online I will not be getting a resolution and there will be no action or revert on the service request. There is no action on online service request. If this is the case why is the system created for online service request.

                I need the refund in my account soonest.
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  Philip Menezes
                  from Panaji, Goa
                  Feb 8, 2021
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                  Address: grande comivaddo Aldona Bradez Goa

                  For the past two weeks the ATM machine at the Aldona branch has been non functional, which causes a lot of inconvenience. After inquiring with the bank officials no proper resolution is provided,

                  I would like to get to get a reasonable reply
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Y
                    yukti verma
                    from Saint Thomas Mount, Tamil Nadu
                    Feb 6, 2021
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                    I bought an iphone 11 on 23rd nov 2020 with the offer of 5000 cashback but did not received it yet.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      Gururaja C
                      from Bengaluru, Karnataka
                      Feb 6, 2021
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                      Avoid HDFC Fastag Suddenly Credit Freeze on HDFC Fastag, tried to reach them for past four weeks, no response from them for any solution. just have to tear the HDFC fastag and move to another provider is the only thing i can do. such an irresponsible customer care and support from HDFC. don't waste your time with HDFC.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        DevrajDesai
                        Feb 6, 2021
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                        HDFC Bank has again put my funds of Rs 5.37 on hold as MIREVENUE HOLD THROUGH GEFU on January 27, 2021.

                        Revently this has been happening every month and I'm registering complaint through you every time. Even though the bank 8s holding my funds.

                        Please process my complaint and ensure that the bank doesn't hold my funds anymore.

                        Please find account details for the same,
                        A/c # [protected]
                        Salary account
                        Ahmedabad

                        Thanks
                        Devraj Desai
                        HDFC Bank customer support has been notified about the posted complaint.
                        The hdfc bank has put a hold on my funds of rupees 594.10 as mi revenue hold through gefu, ac number is
                        Account number: 5010**9595
                        Ifsc: HDFC0000463
                        Branch: SANGAMNER
                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
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                          P
                          Priyanshi Kothari
                          from Bhopa Ki Dhani, Rajasthan
                          Feb 6, 2021
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                          Address: Marathalli Karnataka

                          I have disabled my credit card long back and I am still recieving bills. I had billers but I used my debit card to make payments. I have not used my credit card after disabling it. I am seeing late fee too in the bill.

                          I tried calling HDFC bank but did not receive any response.'

                          Please help, I have paid late fee payment one without any reason, now I do not want to pay. I want to disable my credit card.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rehan12121
                            Feb 6, 2021
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                            Hdfc bank has debited ₹ 32, 020 as fund trf dm on 21 nov 20202 from my account without any notice or any call or message.
                            Even i didn't switch my auto debit action on my account still they debited my money from my account.
                            This is very bad.
                            I called customer care but they are not getting connected.
                            Please i request you to refund back my amount or else i'll strictly file a case against you.
                            I hope you understand 😇
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              ganeshnatha
                              from Chittur, Kerala
                              Feb 5, 2021
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                              Address: Bank House, Dr Annie Besant Rd, Shiv Sagar Estate, Worli, Mumbai, Maharashtra 400018

                              I have hdfc bank account cit Nagar, Chennai.i don't have any debit card emi, but past three months deduction
                              From my account . What's happened my account I don't know, please dear all don't use HDFC BANK, this is biggest money robbery happened my savings account.### HDFC Bank cheating my savings money from account.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                @
                                @anilbhanot
                                Feb 5, 2021
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                                Address: Mohalla Jagotian Rahon Dist Nawanshahr

                                Hello
                                My two wheeler loan is running your bank. Instalment deduct from my saving acount 4th of every month. I have a money in my acount 4th date but bank charge a panelty rs 690 . Its wrong plz refund my money
                                Thank u
                                [protected]
                                Anil Bhanot
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  mpmpmpmpmp
                                  from Ahmedabad, Gujarat
                                  Feb 4, 2021
                                  Resolved
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                                  Resolved

                                  Cancellation of One Assist Membership
                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 3415 without my concern on date:30/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                                  OneAssist Relationship Number : ?
                                  Name :- Mukesh Panchal
                                  Credit Card Number Ending :- 3415
                                  Feb 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  i have hdfc credit card, i my account Rs. 2199 was debited for one assist membership with out my knowledge. i dont want the service now, and i want to deactivate the membership and refund the amount back to my accout.

                                  card ending with 6052
                                  Name : Vetrivel

                                  Kindly deactivate and refund.
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                                    A
                                    Arup De
                                    from Noida, Uttar Pradesh
                                    Feb 4, 2021
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                                    I have made a payment of Rs. 287 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of feb'21 - April'21 against the consumer ID:[protected] on 02.02.2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                                    Accnt No. [protected] debited with Rs. 287 on 2nd feb 2021.

                                    UPI transaction ID:[protected]

                                    Kindly do the needful to refund the amount.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    I have made a payment of Rs. 1780.00 via Amazon pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Jan'21 - March'21 against the consumer id[protected] on 09.01.2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                                    Accnt No. [protected] debited with Rs. 1780.00 on 9th Jan 2021.

                                    UPI transaction ID:[protected]

                                    Kindly do the needful to refund the amount
                                    A Q S Alam's reply, Jul 5, 2021
                                    Was it refund to ur bank acount... How much day need to refund
                                    I have made a payment of Rs 1881/- via Google Payusing Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of January21 to March21, against the consumer Id[protected] on13.01.2021, but WBSEDCL has not yet received the payment, although the amount Rs 1881/- has been debited from my account on 13.01.2021.

                                    Account details:- Account no. [protected], Bank:- State Bank of India (Hura Branch)

                                    UPI transaction ID:[protected]

                                    Kindly do the needful to refund the amount.
                                    Pradip dey4423's reply, Jul 10, 2021
                                    Dada apni peyachen taka
                                    I have made a payment of Rs 1881/- via Google Payusing Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of January21 to March21, against the consumer Id[protected] on13.01.2021, but WBSEDCL has not yet received the payment, although the amount Rs 1881/- has been debited from my account on 13.01.2021.

                                    Account details:- Account no. [protected], Bank:- State Bank of India (Hura Branch)

                                    UPI transaction ID:[protected]

                                    Kindly do the needful to refund the amount.
                                    I am payment of rs 532 via Amazon pay using bharat QR (ELECTRIC BILL) to WBSEDCL(billdeskbqr.[protected]@hdfcbank)Feb 2021 to April 2021 against the consumer ID on 14 Feb but WBSEDCL HAS NOT received the amount, but amount is debited my account please help
                                    I have made a payment of Rs 927/- via Paytm using Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of July21 to September21, against the consumer Id[protected] on 04.07.2021, but WBSEDCL has not yet received the payment, although the amount Rs 927/- has been debited from my account on 04.07.2021.

                                    Account details:- Account no.[protected], Bank:- UCO Bank (Badu Branch)
                                    UPI transaction ID:[protected]@paytm
                                    UPI ref id.[protected]
                                    Kindly do the needful to refund the amount as soon as possible
                                    I have made a payment of Rs. 2733 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of AUG'21 - OCT'21 against the consumer ID:[protected] on 31.07.2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.
                                    Accnt No.[protected](Airtel payment bank) debited with Rs. 2733 on 31july 2021.

                                    UPI transaction ID:[protected]

                                    Kindly do the needful to refund the amount.
                                    I have made a payment of Rs 606/- via Google pay using Bharat QR (Electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the consumer Id[protected] on Date 31.07.2021, but WBSEDCL has not yet received the payment, although the amount Rs 606/- has been debited from my account on 31.07.2021.

                                    Account details:- Account no.[protected] Bank:- Paytm Payment bank( Noida Branch)
                                    UPI transaction ID:[[protected]]@Google pay
                                    UPI ref id.[[protected]]
                                    Kindly do the needful to refund the amount as soon as possible
                                    I have make payment Rs1173/- on 4.8.21 via Google pay [protected]@hdfcbank. But till now electric bill is showing pending. Electric office deny it.

                                    Pls refund my money my a/c or WBSEDCL

                                    Shyamal Malakar
                                    Electricity circle Kankinara
                                    I have make payment Rs 1173/- via Google pay [protected]@hdfcbabk on 4 8.21 to WBSEDCL but till now my bill is not payment. I aslo attached payment confirmation to your end for ready reference

                                    Pls refund my money to my sender bank or marchant

                                    For
                                    Shyamal Malakar
                                    I have made payment of rs 1483, 00 on 12/08/2021.via paytm use Bharat QR (Electricity bill) to WBSEDCL (bildeskbqr. wbsedcl @hdfcbank) .but wbsedcl not yet payment. Please refund my money. My paytm account ([protected]).for Badal Bhakta.
                                    I have paid ₹2794.00 through google pay on 22.08.21 to WBSEDCL (billdeskbqr.[protected]@hdfcbank using the QR on the electric bill in respect of electric bill for the month of Sept'21 to Nov'21 upi transaction id[protected] google transaction id CICAgOCSIr-WIg from nikhil karmakar(state bank if India) [protected]@oksbi. The amount have already been debited from my account but not yet been received by WBSEDCL. It is therefore requested to refund my money to my account immediately.
                                    From, Nikhil karmakar.
                                    I have done payment through qr code scan of wbsedcl through paytm...payment successful showing with upi reference no[protected]..on 3rd august 2021..but now electric dept. Told that they not received payment and ordered to cut off ..so now what can i do.where is my fault..already money deducted..
                                    I have been paying my Electricity Bill on 3rd October 2021 of Rs.1, 757/- UPI transaction ID[protected] the money debited in my account but WBSEDCL has not received money.
                                    So I request you to please refund my payment amount of Rs.1, 757/- as soon as possible.

                                    Note: Attachment my transaction Copy
                                    I have made a payment of Rs. 1531 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of nov'21 - Jan'22 against the consumer ID:[protected] on 14.01.2022, but wbsedcl has not yet received the payment although the amount has been debited from my account
                                    debited with Rs.1531 on 14th jan 2022.

                                    UPI transaction ID:[protected]
                                    Soumen 03121988's reply, Feb 5, 2022
                                    Bro have you refund your money?
                                    I have paid my electricity bill through upi, rupees 553, but till now it is showing that I am not paid my bill .please do the needful.
                                    I have made a payment of Rs. 1453 via Paytm using QR code (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of - Feb'22 to April 22 against the consumer ID:[[protected]] on 05.04.2022, but wbsedcl has not yet received the payment although the amount has been debited from my account
                                    debited with Rs.1453 on 5 th April2022.

                                    UPI transaction ID:[[protected]]

                                    Pls refund my money to my sender bank or marchant
                                    For
                                    Anup Kumar kuity
                                    I was paid the money @rs.3682 but it not paid
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                                      C
                                      Chandankr1
                                      from Chandil, Jharkhand
                                      Feb 4, 2021
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                                      Dear sir,
                                      On Feb 3rd 2021, i ordered Redmi Note 9 pro max (Aurora Blue, 64 GB) mobile

                                      Order ID - OD[protected]
                                      from flipkart. Payment got deducted from my HDFC Credit Card but flipkart shows Payment not yet confirmed from the bank and 'order is pending'. I have been waiting for after 24hrs to happen something. I lodged a complain also on HDFC Bank but no response even after 24 hours. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request.
                                      Thanks
                                      Credit Card n. -[protected]
                                      MO No -[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Feb 05, 2021
                                      Updated by Chandankr1
                                      Sorry it was typing mistake my registered Contact Details is [protected]
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                                        L
                                        Lakshmi Narayan Barjatya
                                        from Mumbai, Maharashtra
                                        Feb 4, 2021
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                                        Address: H. No – 156, Near Bankey Bihari Temple, Bhagat Singh Colony, NIT Faridabad

                                        Pls find my HDFC complaint Ref ID MUMP[protected],
                                        i already submit duly filled cardholder dispute form, & FIR copy no[protected], against fraudly transaction done of Rs.10000.00 via Debit Card xx8450 at +DILSHAD COLONY on[protected]:at 15:02:16 by any other person, even card was lying with me, but any other person done transaction. i already lodged complaint, after which my ATM/Debit Card ending 8450 has been permanently deactivated on 09/01/21. Now i need reimbursed for the same as no any mistake done from my end.
                                        HDFC Bank customer support has been notified about the posted complaint.
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