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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 334

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D
Sep 23, 2020
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Address: Hungrybags pvt Ltd saket

There is a fraud on my credit card by this number [protected] on 4th Sept 2020 of amount 2000 On wibmo payzapp.complaint no [protected] RE:'HBL=[protected]'. Bank not help me. plz investigate this issue and provide me charge back for the same.
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    sonalinpandit
    Sep 22, 2020
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    Even though supreme court has extended moratorium period till 28th september 2020 hdfc banks collection team keeps asking for emi payment as moratorium is over on 31st august 2020 as per them.

    Even after asking for loan restucturing application they insist on paying current months emi till restructruring scheme is rolled out otherwise i will not be eligible for loan restructuring scheme.

    I have conversation on recorded call with both collection department as well as customer care executive.

    Loan restructuring scheme is suppose to be for people who are in financial distress due to covid-19 pandamic. If we have to continue to pay emi to be eligible for loan restructuring then is it not ironic???
    HDFC Bank customer support has been notified about the posted complaint.
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      manimaran1986
      Sep 22, 2020
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      Resolved

      Address: Chennai
      Website: Reliance Retail Limited Reliance Digital Iyyappanthangal,First Floor GJ, Centre No 274,Mount Poon

      Hi sir/madam,
      I have bought a samsung tv (Samsung 55ru8000) for rs:84990/- from reliance digital showroom via hdfc consumer loan. They have promised to give cashback from both the parties (6000 & 3000). I have paid all my emi but still i am waiting for my cashback which is rs: 6000/ from hdfc - and rs; 3000/ from reliance but i didn't received both. Its nearly a year now still waiting for it and i tried lot of times with customer care but i didn't get any positive. Please do the needful. Thanks

      Reliance retail limited reliance digital
      Iyyappanthangal, first floor gj,
      Centre no 274, mount poonamalle road,, iyyappanthangal chennai, 600056.

      Cin no:u01100mh1999plc120563
      Bill date: 05/10/2019
      Sep 24, 2020
      Complaint marked as Resolved 
      Today I got ₹6000 cashback from hdfc as RA cashback. Thanks
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 22, 2020
      Updated by manimaran1986
      Anyone please help me on this.
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        Himanshu.mogha
        Sep 22, 2020
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        I have tried to connect with hdfc customer support but only electronic replys are there no support. I have no cost emis from amazon which are coming more than atated earlier, and other charges as well. And now i have no support to understand why they are chargung high. And why there are other taxes. No support for credit card. All ai chat bot and calls are there. Nones to solve the actual problem
        HDFC Bank customer support has been notified about the posted complaint.
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          tanseerahmed
          Sep 22, 2020
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          I didn’t asked for one assist mfee so how can deduct rs, 1899/- without my consent from my card.
          Better refund my money rs. 1899/- which has been deducted from my card on 30, 07, 2020 immediately and cancel this subscription or plan from my card. I don’t need.
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 22, 2020
          Updated by tanseerahmed
          and included now as late fee Rs.500 with Gst Rs.590 have to pay . i dont need any one assist. please refund my amount immediately. card no. ending with 0980.
          Dear Tanseer Ahmed, We are regret the inconvenience caused, and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall do the needful - Nitesh, Team OneAssist
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            B
            BinF
            Sep 22, 2020
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            Resolved

            I have a personal loan account with HDFC, however owing to some financial difficulties I have been unable to pay the EMIs for a little over a year. We have be liaising with one of the managers from the debt collection center, his name is Manish Parmar, however there is another collection agent by the the of Azhar (+91-[protected]) who keeps calling and threatening me. I have ensured that incase I am not reachable my calls get diverted to my mother's number so as to ensure we don't miss out on any call, but Azhar seems to even speak to her in a rude manner, he has even called up my friends and threatened them that he will spoil their name in their office. As per RBI guidelines, one cannot do this under The Fair Practice in debt collection policy, and even more so when we are in contact with someone from the bank. If this doesn't stop I'll be compelled to lodge a complaint against your bank and the collection agent. When we wish to settle things amicably then why the threats?
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the loan account number and the caller details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Amrit Sharma26
              Sep 22, 2020
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              Hi

              I want to cancel my oneassist membership. Last year also amount was deducted and membership reactivated without my approval. I do not want the same thing to happen this year. Please cancel my one assist membership immediately. I have been trying to call your customer care but it's not working. My relationship id is 2791737
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Amrit,
              We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
              Dear Amrit,
              We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7291770 you can use the same for future communication if you have any concern regarding the same.
              Your patience and understanding is highly appreciated - Nitesh, Team OneAssist
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                mssr930
                from Kakinada, Andhra Pradesh
                Sep 22, 2020
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                Address: Road no 10, Jubilee Hills Hyderabad

                Inter-brn cash chg incl gst 140920-mir[protected]
                When i went for 7.5 lakhs deposit (14th september 2020) into my savings account no bank employee reminded me or informed me about deposit charges, but after few days (18th september 2020) my account is debited with 2950 saying inter branch cash charges.
                First of all i deposited from my home branch (How can you charge on the name of inter branch)
                Secondary there is no caution or remind from the accountant about charges.
                So i demand i my amount as refund.
                Loosing faith on hdfc based on such incidents.
                Userid:42422751
                HDFC Bank customer support has been notified about the posted complaint.
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                  P
                  pikU7
                  from New Delhi, Delhi
                  Sep 22, 2020
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                  Hi Team,

                  I am Hdfc credit card and its been just
                  HDFC Bank customer support has been notified about the posted complaint.
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                    akshi sinha
                    Sep 22, 2020
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                    I have bought my iphone11 with hdfc bank debit card on 08/10/2019 in poorvika mobiles pvt limited in bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in have bought my iphone11 with hdfc bank debit card on 10/10/2019 in apptronix hyderabad. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Durjay Singha Singha
                      Sep 22, 2020
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                      The bank has charged me rs 60.00 + 344.51 for depository charges. Please take the needful action or let me know what needs to be done from my side. Reference number as provided by the bank
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                        Sayoni2402
                        Sep 22, 2020
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                        I received a message from hdfc alerting me a mandate of rs 65000 frequency mnth requested from lic housing finance but i have a statement from lic showing my month emi rs. 49492. On what basis did they send me the sms?
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kanishka makhija
                          from Chandigarh, Chandigarh
                          Sep 22, 2020
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                          Hi hdfc team,
                          I have hdfc credit card and i keep shopping for many products on emi, when i manually calculate the no cost emi amount its far less than what is being deducted from my hdfc bank credit card. They all are no cost emi and still i am being charged with unknown charges.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            DEBRUP SARKAR
                            from Bankura, West Bengal
                            Sep 21, 2020
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                            Address: HDFC PAYZAPP/1st Floor, C.S. No. 6/242, Senapati Bapat Marg, Lower Parel, Mumbai – 400 013./[email protected]/1-800-102-9426

                            Debited twice from my axis bank credit card and debit card in payzapp wallet of rs 1322 2 times. The transaction date was 8th july and 9th july 2020 of rs 1322 each but i got only one refund. The transaction was made on grofers via payzapp. My register email id of payzapp is [protected]@gmail.com and contact no is [protected]. Please refund my amount of rs 1322.
                            Oct 12, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Gpandey907
                              Sep 21, 2020
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                              Address: Kanpur UP

                              Dear team,
                              I made payment through tpsl payment gateway for Kanpur Development Authority on 15/09/2020. Payment amount is 8800/-. The amount got deducted from my HDFC Card but not reflected in portal. I kindly request you to please look into this issue by the latest and initiate refund asap.
                              TRANSACTION ID:[protected] for HDFC bank
                              +1 photos
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                                Abhyudaya Pandey
                                from Daulatpur, Himachal Pradesh
                                Sep 21, 2020
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                                Received a text message from vd-hdfcbk saying :
                                Alert:rs.169.00 spent via credit card xx[digits] at amazon[digits] on [date] at [time] without pin/otp.

                                I didn't make this transaction, neither does it come on my amazon transaction history.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Naveenkaplesh
                                  from Delhi, Delhi
                                  Sep 21, 2020
                                  Resolved
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                                  Resolved

                                  Atm dispute

                                  I tried to withdrawal rs. 6000/- from kotak bank najafgarh atm which is on the right side of the hdfc bank, since hdfc bank atms were not working the security guy told me to use the kotak bank atm instead.

                                  I used the card and i have not rcvd the money but the amount is deducted from the account. Kindly reverse the amount.

                                  Thank you

                                  Kind regards
                                  Naveen kumar....
                                  +1 photos
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                                  manoj9391
                                  Sep 23, 2020
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                                  Address: c-202, srinivasa tower, azeez nagar, reddiarpalayam

                                  Dear Sir,

                                  I am NIlam Madan I have bought Pension super plan from HDFC Standard life in March 2010. MY policy number is 13534514. Since last 11 years, I have paid all premiums without delay. Now I need urgent requirement of money hence I have approached to HDFC standard life for surrender the policy. They are replying that "I will get one third of vesting benefit and balance will go in a pension scheme.
                                  During purchase of policy they have clarified that pension scheme is not mandatory I can claim full vesting benefit during the surrender of policy.

                                  You are requested to take necessary action and help me to get full vesting benefit on over surrender the policy.

                                  RGds,

                                  Nilam Madan
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    HMT singh
                                    from jaipur, Rajasthan
                                    Sep 21, 2020
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                                    Address: D 54, Siddhi Vinayak Ashok Marg Jaipur-302001

                                    Hi,
                                    I don't know what the hdfc bank is doing with me. Hdfc bank deducted amount multiple times. This "amb charge incl gst “i don’t know why they are having problem with my account. I am totally fed up with this.
                                    I want my money back. Multiple time when bank deducted amount from my account without providing any information to me. Total amount of deduction is made till 30/07/2020 is 4800 rupees, still account is showing in minus balance of 3777.96 rupees. I have request to close the account on may/20/2020 and before it but bank is not closing the account also.
                                    And without sending any message they deduct the amount from my account
                                    My customer id is 63875923. Account no. Is [protected]
                                    +2 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Sep 21, 2020
                                    Updated by HMT singh
                                    I do not know what type of loan account they connect with my email id, I have never take and personal loan from HDFC.

                                    Agreement No. 40166949
                                    UCIC 98763258
                                    Customer MR. HIMMAT SINGH
                                    Tenure 53 Loan Type PERSONAL LOAN
                                    Total Instl 53 Amount Financed 258354
                                    Sep 21, 2020
                                    Updated by HMT singh
                                    HDFC bank has ruin my cibil score can I File a any court case against it to take the compensation for harassments/wrong information/as consumer loss.
                                    branches are close and they are not closing the account and making minus amount in my account.
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                                      sudharshan25
                                      from Chennai, Tamil Nadu
                                      Sep 21, 2020
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                                      Credit card no: [protected]
                                      Name: sudharshan
                                      Mobile: [protected]

                                      I was charged an amc of around rs.2950 even though i was told it was a life time free card and also i had taken steps to link my lic smart pay to my card. So, i had sent a email with reference id re:'hbl=[protected]' regarding this issue and no one responded me nor the customer services picked up the calls even after trying 20 times (Always the call gets redirected to auto mode with response as limited services due to covid and gets disconnected).

                                      As no one responded to my issues/concerns on email or call regarding this amc charges, i had visited the hdfc bank at ooty (643001) branch on 05 sep, 2020 in tamil nadu and requested for closure of this card before a few days of my due date on 08 sep, 2020 and also i had cleared all my dues and had an extra credit of rs.6 except this amc charge of rs.2950 which is for the upcoming year renewal, which i don't want to pay and continue.

                                      I had again written an email to know the details of my card closure with ticket id 'hbl=[protected]', but still no one has responded to my email. I got an email statement again for rs.2954 due on october.

                                      What really is happening here with the customer service and branch services of hdfc even after me submitting the form to close my credit card? I want to know the status of this card closure now and close this if not still done.
                                      HDFC Bank customer support has been notified about the posted complaint.
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