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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 335

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A
Abhas Yadav
Sep 27, 2020
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I can't a access my net banking, when i tried to access my net banking error show you account is locked due wrong attempt, please forgot your password, and then i click to forgot password but then show account is locked for user please help. Yesterday i have lost my debit card i blocked my debit card from net banking.
+1 videos
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    U
    User_name
    from Bengaluru, Karnataka
    Sep 27, 2020
    Resolved
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    Resolved

    I want to cancel my oneassist plan which was activated without my consent. I was charged 1899rs. There's no option to turn off the auto-renewal as well!. Please cancel and issue refund for it.

    My relationship number is 5072379
    Aug 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
    Dear Customer,
    We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
    User_name's [Complaint's author] reply, Oct 5, 2020
    I’ve received only a partial refund (50%) which is ₹949.5. Why is this? What about the remaining amount?
    Dear Yugesh,
    We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7319778 you can use the same for future communication if you have any concern regarding the same.
    Your patience and understanding is highly appreciated - Nitesh, Team OneAssist
    Dear Customer*,
    We are happy to inform that the refund has been initiated and the same shall be credited in your original mode of payment within the next 5 - 7 working days. The service request number is SR 7319778 you can use the same for future communication if you have any concern regarding the same.
    Your patience and understanding is highly appreciated - Nitesh, Team OneAssist
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      nilesh kalyankar
      Sep 27, 2020
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      Address: Pune

      On 24/09/2020 i passed from dehu toll plaza, pune where i paid through cash after discussion with operator but it deduct from fastag also.
      Request you to refund amount in my fastag amount
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Virendra S Bhadane
        Sep 27, 2020
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        Address: Dadar

        Hi,

        There are two option to reset the forgot password of net banking.
        1. To get the otp one on register mobile no and registered email id.
        2. To enter the debit card details. (But i don't have the same)

        I can receive the otp on mobile but not receiving on registered email id. Without that i am not able to change the net banking password.

        Customer id: 5050991
        Register mob - [protected]

        Please check and resolve the issue
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We wish to inform you that OTP will only be sent to a registered mobile number, however, your feedback will be shared with the concerned team for an appropriate review. It will be evaluated for its implementation, and if found feasible, will be incorporated in the near future.

        -Nadia
        HDFC Bank Customer Assistance
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          D
          Digvijay Singh Aswal
          Sep 26, 2020
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          Dear Sir /Madam
          I have passed by one of the toll plaza for which I paid the toll amount in cash but the same had been deducted from my fastag wallet also.
          My humble request to you to please refund my amount in my fastag wallet.
          26-09-20
          Yours
          Digvijay Singh Aswal
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Aayush_A
            Sep 26, 2020
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            Address: Arekere, Bangalore

            My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. I logged into my account for some reason on 1st september 2020 and i see that i have rs -6000 around in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer. I just want the account to be get closed
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              VENKATA GIRIBABU GOLI
              Sep 26, 2020
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              I did payment of my credit card with in given time and 31k finance charges were imposed. This is the second time they imposed during covid period. Due to covid situation the cheque didn't credit to bank earlier and they imposed 25k, even though there was 3 days grace period for payment to credit per bank policy. There is no cc to provide clarification and the netbanking is totally useless raise disputes. I should say worst service by hdfc bank during covid. I tried reaching relationship managers and regional heads but none of them care to even acknowledge my emails. The bank is looting customers during covid period. Please take some action.
              HDFC Bank customer support has been notified about the posted complaint.
              Feb 23, 2021
              Updated by VENKATA GIRIBABU GOLI
              There is no action taken by HDFC bank yet. I tried reaching all Customer care and regional heads emails and but all effort in vain
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                S
                sita ravi
                Sep 26, 2020
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                I havecharged with my credit card on 25/09/2020 at 23.52.30 with rs 3600/- and got confirmation from bank my account is debited but to my surprise the same is not reflect to my wallet no [protected] my id[protected] i request to resolve the same as i am in travelling
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  vishu009
                  Sep 26, 2020
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                  Address: HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013.

                  महोदय, हम आपके बैंक के क्रेडिट कार्ड जिसकी अंतिम 4 संख्या XXXX-8488 है, हमसे गलती ये हुई पहली बार की हमसे अपने क्रेडिट कार्ड का अगस्त का बिल थोड़ा कम जमा हुआ, ये अनजाने में हुआ था, । हमने आपसे क्रेडिट कार्ड के संबंध बहुत ही अच्छे से निभाते हुए आए है, और आगे भी निभाएंगे परन्तु इसके लिए आपको पहली बार मेरा फाइनेंस चार्ज जो आपकी तरफ से काटा गया, आपसे विनम्र अनुरोध है कि वो पैसा मुझे वापस से मेरे क्रेडिट कार्ड में क्रेडिट किया जाए हम आपसे अनुरोध करते है कि ऐसी गलती आगे से कभी नहीं होगी ।। धन्यवाद आपका क्रेडिट कार्ड धारक: 🙏🙏😭
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 26, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the charges details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Sep 29, 2020
                  Updated by vishu009
                  Dear sir I have not Any reference No. but I have attached screenshot charges detail on my statement...Dear sir please give the reversal first time. We will not create this mistake in future. We promise you 🙏🙏

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                    S
                    shiva.c.a
                    from Palghat, Kerala
                    Sep 25, 2020
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                    Sir/madam,

                    My application is in discussion with 15th august 2020, but till today i haven't received a proper service / satisfaction from hdfc cc division.
                    Last time also i was allotted indigo 6e reward card, i asked to change the type of card as mentioned below, but my application was declined for the same.

                    1) teachers platinum
                    2) platinum edge
                    3) freedom
                    4) solitaire credit card
                    5) titanium edge

                    Later it was in process, after doing residence & office verification, submitting all documents, without a single phone call on the allotted card / choice to select a card.
                    I have been allotted indigo 6e xl card, i came to know after receiving a message and email from indigo which has annual fees of rs. 2500.
                    Why are you not giving an option to select a card for a customer as per his/her requirement? Why are you promoting indigo for a non-frequent flyer?
                    Do you think customers are buffoons to accept any type of card provided by hdfc?

                    Thanks for your time in causing the inconvenience again and again.
                    Kindly cancel my application / information / credit card account (If created) with hdfc.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 25, 2020
                    Updated by shiva.c.a
                    My Credit Card application reference no. 20H[protected]TP
                    Sep 25, 2020
                    Updated by shiva.c.a
                    Without Contacting / Calling Customer for Updating type of card allotted, how you're fulfilling Terms & Conditions of HDFC Bank, as Customer should know about Joining & Annual Fees of his / her card which is going to be processed.

                    Call me at the earliest & resolve my issue : @+91-[protected]
                    Sep 25, 2020
                    Updated by shiva.c.a
                    My card has been dispatched, without my knowledge, after receiving e-mail & SMS, i came to know the card is dispatched, even till today, not a single executive has called and asked about the problem faced.
                    I request others also, do not believe HDFC Bank, who themselves mark as best bank. This is the worst experience which i have gone through.
                    Sep 26, 2020
                    Updated by shiva.c.a
                    Card has reached destination, however it was processed without my concern & knowledge, Hence i will not accept the shipment, its HDFC responsibility to look after it about cancellation, HDFC Don't Cares.
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                      S
                      sravanireddyambati
                      Sep 25, 2020
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                      Address: hitechcity hyderabad

                      Hello sir due to carona i am statying in my village i can't go to bank and close my account. I am not using any of your services from past 3 yrs. But every year they are charging am paying. This time they charged -1400. I dont even have hdfc debit card and credit card. I request you please close my account
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Arunangshu Dev
                        Sep 25, 2020
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                        Address: HDFC

                        Dear hdfc i have received this following message-
                        Ur transaction on hdfc bank debit/atm card ending 4342 for rs. 1299.00 has been credited/reversed by amazon on[protected]:14:10:41
                        But the amount is not reflecting in my account please help
                        My ph no : [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Ananya kaushik
                          Sep 25, 2020
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                          I ananya kaushik from shahdol had applied for back office job and got call for interview they claim that they are from hdfc bank head office and they asked for registration fees and security deposit and the name has been told was jatin raghav hr deputy manager of head office.
                          Got call from phone number-[protected]
                          Near about rs 14000 has beed already paid in the name of bank formalities.
                          Kindly look into this issue.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            Chanjal Jayaram
                            from Hosur, Tamil Nadu
                            Sep 25, 2020
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                            I applied for hdfc fastag (Hfr[protected] online on 9/9/2020. The wallet is activated but have not yet received the rfid sticker. Customer care number[protected] is not accepting call since once week.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Ananya kaushik
                              Sep 25, 2020
                              Resolved
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                              Resolved

                              I ananya kaushik hereby informed you that i have registered for job and then i got call and they claim that they are from hdfc bank and they did all the formalities and asked to pay in the name of registration fees and security deposit and then in the name of account opening.
                              They took near about rs 14000/-
                              Kindly look into this issue.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

                              -Anay
                              HDFC Bank Customer Assistance
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                                arunbalajivm
                                Sep 25, 2020
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                                I bough my iphone from imagine ttk on 26/01/20, they said i'll get caskback of rs.6, 000/- within 120 days but till date i didn't receive the amount yet.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Omprakash R saroj
                                  Sep 25, 2020
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                                  Dear sir/madam

                                  My name is omprakash saroj and my credit card no [protected] since holding last 12 to 13 years. Last oct-nov 2019 i try for settlement but not settled from bank till date so outstanding amt. 62000 till date i have already paid monthly installment before 2019 monthly basis but april 2019 he deduct my hole salary without intimation and i have send mail so many times to hdfc customer care but not any reply to me but that from last one year unnecessary charges are coming in my bill and total out standing is 6200/- you are requested to kindly close my cards and make the amount 20, 000 in final, so that account can be clear.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    santoshpm
                                    from Kolkata, West Bengal
                                    Sep 25, 2020
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                                    I was mis-sold a pension policy by my so called'relationship manager'. He and his boss were continually after me to buy this policy and quoting it's numerous (Non-existent) benefits.

                                    They would have obviously known that this policy was not for me, but they wanted their commission and promotion. They were only thinking about how they will benefit.

                                    They are snakes, lying snakes. Beware.

                                    I have lost lakhs of rupees in interest when my premium was locked in to the policy. After fighting bitterly with these self-centered cheats, i got my premiums back.

                                    Once they sold me the pension plan, they were totally uncaring, especially the person who sold it to me. I raised a grievance with their grievance cell but no response or acknowledgment was received.

                                    I had to escalate multiple times, my health suffered and i was in very bad shape.

                                    Stay away from these cheats; it's a third-rate company or even much worse.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      sikhboypreet
                                      Sep 25, 2020
                                      Resolved
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                                      Resolved

                                      Address: B/1/455, Gr Flr, Janakpuri, New Delhi, Delhi 110058

                                      The hdfc bank has put a hold on my funds of rupees ₹11, 372.82 as mi revenue hold through gefu,

                                      Name: harpreet singh
                                      Account number: [protected]
                                      Ifsc: hdfc0000129
                                      Branch: janakpuri, new delhi

                                      Also, the customer service is not able to give any info on this.
                                      First of all, it's hard to reach customer service because it takes alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                                      Please have a look on the issue, kindly recover my balance to my account.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 28, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest. We request your patience in the interim.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        M
                                        meghana medapati
                                        Sep 25, 2020
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                                        Address: Hyderabad

                                        I have personal loan in hdfc. I paid my emi lately after 2 days. So hdfc has put my money on hold. I unable to make transactions. As it is showing negative.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Sep 25, 2020
                                        Updated by meghana medapati
                                        Please resolve my issue
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