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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 335

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V
vineethrulzz
Sep 19, 2020
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credit card rejection/harassment

I received a call from hdfc bank rep. Couple of weeks back requesting me to apply for a free credit card through netbanking, i obliged and applied for millennia cc. After a couple of days a representative from the bank visited me at my residential address for verification and after about an hour after the verification i received a message saying that my "application is declined" (App:20h[protected]s2). After a couple of days i receive a call...
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Priyanka0107
Sep 19, 2020
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My money is not refunded by payzapp of amount 3670/- i had used payzapp to make a payment on big basket by my debit card but my order was cancelled on same day that is 29th aug. Now it has been almost a month, i have not received my money from payzapp gateway as big basket as already refunded my amount on 31st aug 9:51 am and shared the transaction id too and same money is stucked with payzapp which should be credited to to my debit card. Please refund my money and if there is any technical issue on your side please sort this out and refund my money.
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    Shramdan
    Sep 19, 2020
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    Address: Pune

    Hi,

    I am shramdan desai. I have 2 credit card with hdfc bank and last 4 years i used those card. Before covid if you check i don't late pay. Even my cibil score is 780 above.

    But due to covid pandemic i don't have money to pay credit card payment also minimum due. I have received daily 6-7 calls from hdfc recovery team and they use totally third class language.

    Recovery agent name azra parveen. I don't know she is educated or what? She used totally zopadpatti language and she abuse me.

    Please take nesassery action that agent.

    Regards,
    Shramdan
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Vani Singhal
      Sep 19, 2020
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      I have applied for hdfc credit card one year back. One representative came to our place for issuance of card. He informed us that in order to get free card i. E for non deduction of annual charges, rs. 100 will be deductedfor 3 months only and our card willbe free lifetime and i have provided him one airtel membership number so that it will be charged for rs 100 each month for 3 month only.

      To my surprise its been almost 1 year and still the amount of rs 100 is being deducted regularly and when we contacted the same person he said kindly contact customer care and when i contacted your customer care team for delhi ncr region there is no. Option to talk to your team.

      Request you to kindly refund my money deducted giving us false information and surrender my card immediately
      HDFC Bank customer support has been notified about the posted complaint.
      Sep 19, 2020
      Updated by Vani Singhal
      my email id is v.[protected]@gmail.com
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        T
        taran_2005
        from Delhi, Delhi
        Sep 19, 2020
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        People,

        Be aware o[censored]sing payzap. I used it for a transaction of 2819 on 3rd party app on 1 sep 2020. There was an error message, however money was debited. I kept on calling payzapp until 8 sep when a supervisor advised money was debited. Before that everyone was asking me to wait for 7 - 10 working days.

        I spoke with supr (3rd party app) for which transaction was made. They sent an email confirmation that there was an issue from payzapp side, and delay of refund is from their end as amount already refunded automatically via gateway.

        I sent an email to payzapp with documents, and they said, still have to wait for 10 business days. After 10 days, they took the complaint and advise me that it would be resolved within 7 working days.

        Waited for 7 days and now they are telling might take upto 30 more days.

        This is simply fraud. I have already tried to contact them via twitter with no success. I would now be escalating this to their grievance team and also looking to report this to rbi and small claims court. But an honest advise - do not use payzapp. Uts better to spend more. Dont fall prey yo their coupons.
        HDFC Bank customer support has been notified about the posted complaint.
        Sep 23, 2020
        Updated by taran_2005
        Hi All,

        Still no help from anyone. Please avoid this. I might have to go legal course to get my money plus lawyer fees plus compensation...would keep you posted.
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          S
          shekhar surve
          Sep 19, 2020
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          I purchased apple macbook air from maple with my hdfc credit card. I was supposed to receive rs 6000 as cashback after 120 days of purchase. It's been 120 days and i haven't recieved my cashback yet.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            arun.tripathi1985
            Sep 19, 2020
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            Address: HDFC BANK LTD

            Dear sir

            Please note that hdfc bank ltd is continusouly harrasing my

            Good self i. E. Mr. Arun tripathi for credit card non payments

            From jan -20.

            As my financial condition is not good due to world wide

            Disease covid-19 impact. I have already explained this thing to

            Bank representaives but repeatedly they are making me mentaly disturbed / pressure on me for interest as well as principal payments.

            मुझे भारतीय न्याय व्यवस्था पे पुर्ण विश्वास ही की मेरे साथ न्याय होगा

            Regards

            Arun tripathi
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the Caller Details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
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              A
              Anil Phulpagar
              Sep 19, 2020
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              Address: Mumbai , Karnataka, all india

              I have got atleast 4 calls since morning for personal loan offers from different numbers. Seems hdfc bank has strategy to harrass unknown people to an extent that they take a personal loan from them?
              Please stop them immediately as we understand telemarketers are just doing what they are paid to do but it has been very difficult to bear these untimely calls and are very disturbing. Do not want to abuse the caller but i think hdfc bank is lost its moral values so cant expect indian culture respectful response now
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                M
                mangesh.darekar16
                Sep 19, 2020
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                Loan account number[protected]
                Hi team, i am selling flat located in ulwe. New buyer has submitted all requested documents month back to hdfc kopar khairane branch employee mr. Ravindra gunjal.
                I am not getting proper response from ravindra when doing followup even calling multiple times. He is telling that there is some token process & each day only 5 files are getting processed. Is it so? Such big company hdfc is doing manually loan processing in this digital time. Its been 1 month & who is
                Responsible for my loss of emi.
                Team expecting response that why hdfc is not technologically digital efficient to support customers.
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 23, 2020
                Updated by mangesh.darekar16
                Hi Team, I have been asked to visit hdfc sea wood office today. There is blunder going, employee ravindra gunjal is debating with employee Raveena Gajinkar - regarding internal adjustment. It was internal adjustments as I was having home loan in same hdfc branch & same has been requested by new buyer.
                When I asked ravindra about not responding to my queries he is rudely denying and not providing authentic information. I have travelled from long distance but sitting in office for last 5 hours. I need complete investigation and response for above immature and un professional behavior from Mr. Ravindra Gunjal. I even recorded the discussion between ravindra, raveena which displays you have placed some freshers to in front of customers to fool.
                Let me know if you need any documents for investigating this issue.
                Also pls tell me how to escalate this issue.
                I have not received any response or acknowledge to above complaint.
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                  K
                  Kiwi00795
                  Sep 19, 2020
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                  Hi i have done a imps transaction, got a message of timeout :

                  Update: your money transfer of inr 25, 200.00 on 18-09-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

                  My money is not returned to me nor its credited to the beneficiary!!! What is this service? Imps is ment to be immediate.

                  Reference number tw[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  They have not contacted me yet and not action is taken
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                    R
                    Rini Grace
                    Sep 19, 2020
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                    Website: HDFC Netbanking

                    I have transferred ₹5000 to my friends account using imps. Money got debited from my account but not credited to beneficiary account. And i have received a message saying that "
                    Update: your money transfer of inr 5, 000.00 on 19-09-20 timed out due to technical reason. (Imps ref no. Xxx)". Will i get my money back? Or will it get credited to beneficiary account? Please respond asap.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      jaithun
                      Sep 19, 2020
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                      I paid my credit card instant loan one day later and the bank deducted the money twice. It is saying in the credit card statement that the amount is refunded but i havent received any. It's been one month and I'm unable to contact bank due to this covid-19 issues. Please resolve the issue and refund my money back.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Nikhil Gangurde
                        from Powai, Maharashtra
                        Sep 19, 2020
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                        Address: nashik

                        I have bought laptop from my hdfc debit card with cashback offer in november. Even after 120 days i did nt receive any cashback please look into this.
                        +4 photos
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                          Kushal Kumar Prasad
                          Sep 18, 2020
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                          I visited Hdfc branch Madhepura, Bihar for zero balance salary account but they opened normal saving account. This was not suppose to happened. I have requested them to do correction but since last 10 days, they are not resolving the same. I am totally disappointed. Every time I visit, they make some excuse.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            ryancooper2627
                            Sep 18, 2020
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                            My hdfc salary account showing -29.50 in the balance, checked the transaction but there is no debited amount.

                            Amount on hold - 29.50 held by hdfc bank - mirevenue hold through gefu.

                            For what reason they are holding this amount? There is no notification at all for this fund held by hdfc.
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                              S
                              Shruti Madan
                              Sep 18, 2020
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                              Dear sir,
                              I was approached by person in capacity as hdfc rm and he refered my old policy in 2011 which had only 2 premium paid. He said he will get the premature closure and payout to me. Then in mar 2019, i paid rs 90000 premium in two succession and a new policy was issued for second rs 90000. All medical etc was done. He said i need to deposit rs 500000 totoal and the procedure is to open a new policy as i already have existing policy in hdfc super. I then paid rs 90000 more in indi first life where by post medical he has said these will be merged in november with portability and noc from irdai will be taken to give me premature closure proceeds at rs 810000. I have recorded his statement. However there was a call from the hdfc back office (Not sure if true) but repreented as such asking to open an account to share the proceeds and pay rs 1 lac commission as agent commission.

                              At this call, i was quite sure i have been duped and went to the centre to find out. The officer there confirmed no portability in these policies and this is agent fraud.

                              I request investigation and reversal of funds for fraud.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 18, 2020
                              Updated by Shruti Madan
                              The person I am complaining is Nitin Rastogi (mobile [protected]) misrepresenting as HDFC employee in back office and claiming to port the policies he has missold me with NoC for closure in Nov. I am stuck now with 3 policies (2 in HDFC Life Super) and request redressal of grievance with refund of amount duped (Rs 99000).

                              Please take action against him and support me . I am bonafide premium customer of HDFC for last 15 years.

                              Kind regards
                              Shruti
                              Hi, to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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                                VIRAJ SAGBHOR
                                Sep 18, 2020
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                                Address: 6, radhakrishna residency,m.p deore road,, Rameshwer nagar, gangapur road,, Gautami bunglow

                                I had a purchase a laptop from reliance digital nashik, in december and i still haven't received a cashback of 10%
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Gunta Mounika
                                  Sep 18, 2020
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                                  I tried to book a ticket on 16sept 2020 through irctc. The amount got deducted from my account but the transaction was failed. I did not receive any refund message from the irctc and also did not receive my amount back from hdfc bank. Please try to resolve this issue ASAP.
                                  +2 photos
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                                    girishadd
                                    Sep 18, 2020
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                                    Dear sir

                                    This is Girish s my credit card no is : [protected]
                                    now these days i am getting calls from colection agency

                                    credit card no is : [protected]
                                    mail id : [protected]@gmail.com

                                    -
                                    So Dear HDFC Bank,

                                    I am approving the above details myself as i am the victim of taking pcredit card and not paying the further dues after covid 19 pandemic

                                    Summary: As i already stated that I paid the 1 lack rupee as a interest (i was paying minimum due) to HDFC Bank and still there is 1.30 lack rupee(including moratorium interest) left for paying out to HDFC Bank, , , So i noticed from few last months that the HDFC Bank collection agents started harrasing me...That is very natural i do not have any complaints regarding this from HDFC bank.

                                    Reason for not paying out my installments: Dear HDFC Bank, I am a victim of recent recession, as when i was working in a good company then i have taken credit card from HDFC Bank and as when recession comes then after that I was lay off from work and this leads to the non payment due to the non availability of my saving account balances.
                                    and after that i was tried for a job for two months but i could not find that Most worst Recession Period that we faced all indians.

                                    But unfortunately after trying some time i was met to a severe accident
                                    i am job less i want to come out from debt trap need to lead good life. please provide me settlement my family member are there to support me to come out from debt trap

                                    So I requested to you Dear HDFC Bank Please show your mercy on me and please call me and please settle my loan account as soon as possible as one time settlement.

                                    I will be very oblige if you can decide a medium settlement amount for my Credit card...

                                    Thank You HDFC Bank...
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 19, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to contact our Debt manager at[protected]/67268002. Alternatively, please feel free to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Sep 23, 2020
                                    Updated by girishadd
                                    please mail debt manger phone no to mail id
                                    my mail is : [protected]@gmail.com
                                    Sep 28, 2020
                                    Updated by girishadd
                                    DEAR SIR? MADAM I AM NOT GETTING ANY RESPONSE FROM HDFC EMPLOYEE PLESE LOOK INTO MY CASE I HVAE SUFFRING FROM THIS ISSUE

                                    MAIL OR CONTACT ME REGARDING THIS ISSUE PLESE SIR I HAVE ALREDY INFORMED ABOUT MY SITUATION
                                    dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                                    My credits card number is[protected]
                                    My mobile number is [protected]
                                    My email [protected]@gmail.com
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                                      Disha Chhipa
                                      Sep 18, 2020
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                                      Resolved

                                      Hi team,

                                      This is regarding refund issues for my HDFC credit card. My credit card was permanently closed last year and I don't have that card with me anymore.

                                      On 6th September, I made a transaction by mistake to my credit card(IMPS transfer) from my savings account because it was added as payee.

                                      I tried to contact HDFC bank multiple times through customer care, emails, even sent post at the Chennai address.

                                      Its been more than 2 weeks and the issue is not resolved. I am not a banking customer with HDFC and netbaking doesn't provide solution for such issues but customer care doesn't connect me to any person and sends me netbaking link for the same. I told them I don't have my credit card details, I can't login to netbanking but they don't listen and have disconnected my calls multiple times.

                                      I contacted them via email, but no response from them, only one automated response.

                                      Please help me get my refund.

                                      Thanks and Regards
                                      Disha Chhipa
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the card details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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