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HDFC Bank Complaints & Reviews

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Updated: Aug 21, 2026
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HDFC Bank reviews & complaints page 335

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S
SUBIN RAJ S
Dec 22, 2020
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Address: Hdfc bank. varkala branch

I went to hdfc bank requesting to close my credit card. The bank employee had asked me to login netbanking on their system. Then he said dues are cleared and requested to close credit cqrd. But after 2months i started to receive balance dues. I inquired about the same on the bank and the response was very bad. They said they Won't deal with credit card. And asked the security not to allow me to enter inside bank. I cannot clear dues via netbanking because the card option is blocked. But iam receiving monthly penality for not clearing duees. Bank employees are very ride and they are asking me to call helpline number. When i call helpline number, which is out of coverage and not reachable. Where can i complain?
HDFC Bank customer support has been notified about the posted complaint.
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    Baby Awasthi
    Dec 22, 2020
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    Address: Noida 41 Sector

    Refund Flipcart On Hdfc Crdit card Complain - Refund ID - CR20112916021720751158607 - 999
    Refund ID - CR2011272120328722190707 - 399

    Refund ID -[protected] - 749

    Refund ID - CR20122120473512604400403 - 312
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      AishwaryaM14
      Dec 22, 2020
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      Address: Bangalore

      Hi I am HDFC credit card holder. Kindly cancel my One Assist Mfee service and refund amount 1886 which is deducted without my approval.

      Card No: ending with 5624
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Madhuri Latkar
        from Delhi, Delhi
        Dec 22, 2020
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        Madhuri latkar, login file as on 23 Nov 2020, file no.[protected], 14.50k loan required,
        Purchasing resale property, which shall be 17lac above, I'm eligible for loan as per all norms
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Niks9712
          Dec 22, 2020
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          Hi,

          I am Nikhil Kumar Singh; this is to inform you that my HDFC bank account # [protected] is debited with Rs 3, 491.80 on 21st Dec 2020.

          I have never made this transaction. I request you to please refund the amount to my amount as soon as possible.

          Transaction details: Net PI to HSL Sec A-c 1933207-[protected]

          Cheque/Ref. No.:[protected]

          Kindly revert the money at earliest.

          Thank you,

          Nikhil Kumar Singh
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Priyanka Vaibhav Agarwal
            from Delhi, Delhi
            Dec 21, 2020
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            I made a reacharge through payzapp at a jio number of amount 599. it is shown successful in the app while the recharge is not completed! amount is deducted from payzapp and the customer care number is not supporting! they hav shown the recharge is done on a bsnl number same number was earlier in bsnl but now it is ported in jio! they hav xompleted the recharge for bsnl!
            HDFC Bank customer support has been notified about the posted complaint.
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              L
              LaxmanKakkeri
              Dec 21, 2020
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              Address: Bangalore

              Hi,

              The HDFC FasTag team is not able to update my KYC immediately OR they are not able to deactivate that FasTag.

              Now I am in such a situation where I am not able to buy the new one NOR recharge to this FasTag and use it.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                AkshayKhatri19
                from Delhi, Delhi
                Dec 21, 2020
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                I received my car with an HDFC FASTag sticker. However, I did not receive a welcome mailer and have no way of recharging the account. Wallet ID / Customer ID are both missing.

                HDFC Helpline has been unreachable for this issue.
                HDFC Bank customer support has been notified about the posted complaint.
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                  5
                  5B57 Khemesh Jadhav
                  Dec 21, 2020
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                  Hi,
                  I have done transaction of rupees 6109.30 on 20 December for school fees of Muktangan through payu. Amount got debited from my payzap card but not on payu it shows fail transaction.
                  So i request you to pls credit my debited amount.

                  Please find the attachment.

                  Registered mobile number. [protected]
                  Pay zap card last 4 digit 5109

                  Thanks,
                  Chetan Jadhav
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    panditr09
                    from Delhi, Delhi
                    Dec 21, 2020
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                    I have mailed HDFC for my fastag issue on their email, they are so irresponsible that they do not reply to my any mail, It has been happening from 16th October 2020 to till date 21st December 2020 and no response from their side. The fastag is not available to us and the amount is deducted from my fastag without going anywhere. I have my car without fastag, I submitted the complaint on the day this happen, I want to know why this happens, apart from that I want my fastag for myself. Through that I tried regularly email that they will see but they are no replying at all. You cas see at my snapshots. So if you're going to buy fastag from this I'll suggest you that don't go with them they are very irresponsible to their customers.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      SharmaVinay
                      Dec 21, 2020
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                      Address: B. S. A Road, Mathura (U. P)

                      Why withdrawing money from my account
                      i have an a/c in hdfc bank mathura main branch in the name my a/c no. Is [protected]. When i have not signed ur auto debit & don't giving u any authority for debit money from my a/c then how dare u withdraw money from my a/c. On 10th dec 2020 u are withdraw rs.1200/- from my a/c. Now i say to u very clearly refund my money or i will fire case against u .Reply me within 48 hours. If not replying me iwill take strict actions against u . Reply me on my email id it's [protected]@gmail.Com or my mob. No.[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M RAVIKISHORE
                        Dec 20, 2020
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                        Address: Rajampet,kadapa

                        I am a hdfc bank credit card user, they have activated one assist m fee of Rs. 1899/- with out any information to me, how they do this without my concern. So I am requesting to cancel this service as soon as possible.
                        Ph.[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kuldeepkumar2040
                          Dec 20, 2020
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                          There was a transaction in my bank account. I get a call from customer care about that transaction. But customer care considered it as a fraud and blocked my account. but i requested him don't block my account but he did. i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                          I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 1 days. Its almost 3 days and i have not received any message/mail from bank end.

                          Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

                          Now who is responsible? Is it the customer care representative / bank/ myself who had called them for a query
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            dpradip
                            from Gurgaon, Haryana
                            Dec 19, 2020
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                            Resolved

                            Two refunds of RS 359.15 not yet credited from Myntra after several reminders and follow up with hdfc team, snapshots attached as ready refn
                            Dec 25, 2020
                            Complaint marked as Resolved 
                            It's not yet resolved still pending
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Srinath Ramadurai
                              Dec 19, 2020
                              Resolved
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                              Resolved

                              Address: 3/70,Kudi Theru, Therkku Arangoor, Arangoor, Trichirappalli

                              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1879/- from my credit card number ending with 3918 without my concern on date:18/12/2020. I am not interested about this service and don't want this membership any more. So cancel the One assist membership and refund this debited amount of Rs.1879 /- .

                              This amount was debited from my de-registered credit card ending with 3918.

                              Name :- Srinath R
                              Credit Card Number Ending :- 3918
                              Jan 21, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 20, 2020
                              Updated by Srinath Ramadurai
                              Please Deactivate the one asset membership account also.

                              Relationship No :5883782
                              Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
                              Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
                              Cancellation of One Assist Membership

                              I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:21/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                              Please deactivate and refund my money ASAP

                              Name: Suresh Krishnamoorthi
                              date of incident : 08/04/2021
                              hdfc Credit Card No. XX0988
                              mobile no: [protected]
                              email : suresh.dce.[protected]@gmail.com
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                                YAPI MURTEM
                                Dec 19, 2020
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                                Address: Itanagar

                                When I initially opened my account the person in charge told me that I have to deposit 15 thousand by cash at first and when I was depositing the money, he told me that I have to deposit 14000 now and keep 1000 in his hand and ext day he will deposit it for me so that my account can officially open, I thought how thoughtful of this bank to decrease my hassle and I, with my blind thrust gave him the money and next day I went to generate my atm pin and there I saw the amount and it was Rs14115 and then I took out a mini statement and it showed that my Rs 885 was deducted for DCD which I never applied for ...please look into this matter, don't deduct people's money without their consent
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Manish Kumar B
                                  Dec 19, 2020
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                                  I had applied online for account opening at MALUR Branch(Karnataka), and even visted my branch for KYC verification. It's been more than 3 months I haven't received any welcome kit
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Prabhu_00
                                    from Delhi, Delhi
                                    Dec 18, 2020
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                                    I was employed in a co. back in 2018 and left it in early 2019 after few months I received a msg that my money was deducted due to non maintenance and it became nill .
                                    I talked to support team they said I have to visit branch and branch employee told me to go to the branch which is 22 km far from my place.
                                    I thought it would stop at 0 but after few month I got msg hat it keeps on deducting and my balance got in negative.
                                    I dropped numerous mails and consumer forums but they dont close it and saying I have to Pay first all the money i.e 6503.
                                    I dont have that much of salary. Please help me out here Its been more than a year fighting over this.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Mohan Chandore
                                      from Powai, Maharashtra
                                      Dec 18, 2020
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                                      On 17 of December 2020 I've payed rs 10000 cash for the credit card. On the same day at around 6 pm, 9200 rs was deducted when i had not done any transaction. I want to know the details as to why those money were deducted. If this query is not solved within 24 hrs I'll be complaining to the RBI.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        srinivassonepelly
                                        from Powai, Maharashtra
                                        Dec 18, 2020
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                                        Hi,
                                        my name is srinivas
                                        I haven't any credit card or bank account with HDFC bank. But in my cibil report a credit card is showing and it has some due amount. Due to this, My CiBIL score is very low. kindly take this is an complaint and take immediate action on this.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Six days completed...still i didn't get any response... My car loan also rejected due to this...
                                        I want quick action...
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