Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
Complaints 32964
Resolved
18423
Unresolved
14541
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 335

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep47
from Delhi, Delhi
Dec 22, 2020
Report
Copy

I have settled my all pending dues long back in december 2019, even the credit card that was issued to me have expired, now out of nowhere i have received a bill of 1700 after 1 year, i never confirmed for any new credit card, this is plain and simple harassment, how can i be force to use hdfc credit card against my wish, and worst part is if i don't pay bill they will make penalty charges and amount will keep increasing.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    ssobti
    from Delhi, Delhi
    Dec 22, 2020
    Report
    Copy

    Address: HDFC Kalyani Nagar branch

    It’s been 3 months of relentless effort by me and the recipient to whom I gifted the egift card from my HDFC NRO account however HDFC’s customer representative folks and the branch manager at Kalyani Nagar Pune branch, have been nothing short of zero help with no clue about their own products! Highly surprised at the inefficiency of such an organization. The egift card was purchased on Sept 27th, 2020. The recipient received a PDF form of gift card but no IPIN to open the PDF! HDFC stands clueless when it comes to generating a simple IPIN and sending it on a customer’s phone number. Slow clap at the digitization effort of HDFC. Wow! HDFC expects customer to follow up like a maniac for 3 months and the only answer they have the audacity to come up with is that they will follow up with concerned party. Who the heck is the concerned party since the last 3 months?! Slow clap HDFC! Slow clap!
    HDFC Bank customer support has been notified about the posted complaint.
    Dec 22, 2020
    Updated by ssobti
    I visited the Kalyani Nagar Pune branch office on Dec 21 however the branch manager navigated my way to another associate who requested for more time. This has been ongoing for 3 months now!
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SUBIN RAJ S
      Dec 22, 2020
      Report
      Copy

      Address: Hdfc bank. varkala branch

      I went to hdfc bank requesting to close my credit card. The bank employee had asked me to login netbanking on their system. Then he said dues are cleared and requested to close credit cqrd. But after 2months i started to receive balance dues. I inquired about the same on the bank and the response was very bad. They said they Won't deal with credit card. And asked the security not to allow me to enter inside bank. I cannot clear dues via netbanking because the card option is blocked. But iam receiving monthly penality for not clearing duees. Bank employees are very ride and they are asking me to call helpline number. When i call helpline number, which is out of coverage and not reachable. Where can i complain?
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Baby Awasthi
        Dec 22, 2020
        Report
        Copy

        Address: Noida 41 Sector

        Refund Flipcart On Hdfc Crdit card Complain - Refund ID - CR20112916021720751158607 - 999
        Refund ID - CR2011272120328722190707 - 399

        Refund ID -[protected] - 749

        Refund ID - CR20122120473512604400403 - 312
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AishwaryaM14
          Dec 22, 2020
          Report
          Copy

          Address: Bangalore

          Hi I am HDFC credit card holder. Kindly cancel my One Assist Mfee service and refund amount 1886 which is deducted without my approval.

          Card No: ending with 5624
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Madhuri Latkar
            from Delhi, Delhi
            Dec 22, 2020
            Report
            Copy

            Madhuri latkar, login file as on 23 Nov 2020, file no.[protected], 14.50k loan required,
            Purchasing resale property, which shall be 17lac above, I'm eligible for loan as per all norms
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Niks9712
              Dec 22, 2020
              Report
              Copy

              Hi,

              I am Nikhil Kumar Singh; this is to inform you that my HDFC bank account # [protected] is debited with Rs 3, 491.80 on 21st Dec 2020.

              I have never made this transaction. I request you to please refund the amount to my amount as soon as possible.

              Transaction details: Net PI to HSL Sec A-c 1933207-[protected]

              Cheque/Ref. No.:[protected]

              Kindly revert the money at earliest.

              Thank you,

              Nikhil Kumar Singh
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Priyanka Vaibhav Agarwal
                from Delhi, Delhi
                Dec 21, 2020
                Report
                Copy

                I made a reacharge through payzapp at a jio number of amount 599. it is shown successful in the app while the recharge is not completed! amount is deducted from payzapp and the customer care number is not supporting! they hav shown the recharge is done on a bsnl number same number was earlier in bsnl but now it is ported in jio! they hav xompleted the recharge for bsnl!
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  LaxmanKakkeri
                  Dec 21, 2020
                  Report
                  Copy

                  Address: Bangalore

                  Hi,

                  The HDFC FasTag team is not able to update my KYC immediately OR they are not able to deactivate that FasTag.

                  Now I am in such a situation where I am not able to buy the new one NOR recharge to this FasTag and use it.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AkshayKhatri19
                    from Delhi, Delhi
                    Dec 21, 2020
                    Report
                    Copy

                    I received my car with an HDFC FASTag sticker. However, I did not receive a welcome mailer and have no way of recharging the account. Wallet ID / Customer ID are both missing.

                    HDFC Helpline has been unreachable for this issue.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      5
                      5B57 Khemesh Jadhav
                      Dec 21, 2020
                      Report
                      Copy

                      Hi,
                      I have done transaction of rupees 6109.30 on 20 December for school fees of Muktangan through payu. Amount got debited from my payzap card but not on payu it shows fail transaction.
                      So i request you to pls credit my debited amount.

                      Please find the attachment.

                      Registered mobile number. [protected]
                      Pay zap card last 4 digit 5109

                      Thanks,
                      Chetan Jadhav
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        panditr09
                        from Delhi, Delhi
                        Dec 21, 2020
                        Report
                        Copy

                        I have mailed HDFC for my fastag issue on their email, they are so irresponsible that they do not reply to my any mail, It has been happening from 16th October 2020 to till date 21st December 2020 and no response from their side. The fastag is not available to us and the amount is deducted from my fastag without going anywhere. I have my car without fastag, I submitted the complaint on the day this happen, I want to know why this happens, apart from that I want my fastag for myself. Through that I tried regularly email that they will see but they are no replying at all. You cas see at my snapshots. So if you're going to buy fastag from this I'll suggest you that don't go with them they are very irresponsible to their customers.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SharmaVinay
                          Dec 21, 2020
                          Report
                          Copy

                          Address: B. S. A Road, Mathura (U. P)

                          Why withdrawing money from my account
                          i have an a/c in hdfc bank mathura main branch in the name my a/c no. Is [protected]. When i have not signed ur auto debit & don't giving u any authority for debit money from my a/c then how dare u withdraw money from my a/c. On 10th dec 2020 u are withdraw rs.1200/- from my a/c. Now i say to u very clearly refund my money or i will fire case against u .Reply me within 48 hours. If not replying me iwill take strict actions against u . Reply me on my email id it's [protected]@gmail.Com or my mob. No.[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            M RAVIKISHORE
                            Dec 20, 2020
                            Report
                            Copy

                            Address: Rajampet,kadapa

                            I am a hdfc bank credit card user, they have activated one assist m fee of Rs. 1899/- with out any information to me, how they do this without my concern. So I am requesting to cancel this service as soon as possible.
                            Ph.[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kuldeepkumar2040
                              Dec 20, 2020
                              Report
                              Copy

                              There was a transaction in my bank account. I get a call from customer care about that transaction. But customer care considered it as a fraud and blocked my account. but i requested him don't block my account but he did. i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.

                              I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials in next 1 days. Its almost 3 days and i have not received any message/mail from bank end.

                              Due to this my salary wont be deposited, loan emi will trigger to the account and bank will not allow to do the transaction. So will pay the penalty for that emi as well.

                              Now who is responsible? Is it the customer care representative / bank/ myself who had called them for a query
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dpradip
                                from Gurgaon, Haryana
                                Dec 19, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Two refunds of RS 359.15 not yet credited from Myntra after several reminders and follow up with hdfc team, snapshots attached as ready refn
                                Dec 25, 2020
                                Complaint marked as Resolved 
                                It's not yet resolved still pending
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Srinath Ramadurai
                                  Dec 19, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 3/70,Kudi Theru, Therkku Arangoor, Arangoor, Trichirappalli

                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1879/- from my credit card number ending with 3918 without my concern on date:18/12/2020. I am not interested about this service and don't want this membership any more. So cancel the One assist membership and refund this debited amount of Rs.1879 /- .

                                  This amount was debited from my de-registered credit card ending with 3918.

                                  Name :- Srinath R
                                  Credit Card Number Ending :- 3918
                                  Jan 21, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dec 20, 2020
                                  Updated by Srinath Ramadurai
                                  Please Deactivate the one asset membership account also.

                                  Relationship No :5883782
                                  Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
                                  Dear Srinath, We sincerely regret the inconvenience caused. Please be assured that our team will process a full refund to you. Kindly share your Membership id and other details on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process the refund on a priority and make sure this never repeats - Swarali, Team OneAssist
                                  Cancellation of One Assist Membership

                                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number without my concern on date:21/08/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                                  Please deactivate and refund my money ASAP

                                  Name: Suresh Krishnamoorthi
                                  date of incident : 08/04/2021
                                  hdfc Credit Card No. XX0988
                                  mobile no: [protected]
                                  email : suresh.dce.[protected]@gmail.com
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    YAPI MURTEM
                                    Dec 19, 2020
                                    Report
                                    Copy

                                    Address: Itanagar

                                    When I initially opened my account the person in charge told me that I have to deposit 15 thousand by cash at first and when I was depositing the money, he told me that I have to deposit 14000 now and keep 1000 in his hand and ext day he will deposit it for me so that my account can officially open, I thought how thoughtful of this bank to decrease my hassle and I, with my blind thrust gave him the money and next day I went to generate my atm pin and there I saw the amount and it was Rs14115 and then I took out a mini statement and it showed that my Rs 885 was deducted for DCD which I never applied for ...please look into this matter, don't deduct people's money without their consent
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Manish Kumar B
                                      Dec 19, 2020
                                      Report
                                      Copy

                                      I had applied online for account opening at MALUR Branch(Karnataka), and even visted my branch for KYC verification. It's been more than 3 months I haven't received any welcome kit
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prabhu_00
                                        from Delhi, Delhi
                                        Dec 18, 2020
                                        Report
                                        Copy

                                        I was employed in a co. back in 2018 and left it in early 2019 after few months I received a msg that my money was deducted due to non maintenance and it became nill .
                                        I talked to support team they said I have to visit branch and branch employee told me to go to the branch which is 22 km far from my place.
                                        I thought it would stop at 0 but after few month I got msg hat it keeps on deducting and my balance got in negative.
                                        I dropped numerous mails and consumer forums but they dont close it and saying I have to Pay first all the money i.e 6503.
                                        I dont have that much of salary. Please help me out here Its been more than a year fighting over this.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit