Hi team,
This is regarding refund issues for my HDFC credit card. My credit card was permanently closed last year and I don't have that card with me anymore.
On 6th September, I made a transaction by mistake to my credit card(IMPS transfer) from my savings account because it was added as payee.
I tried to contact HDFC bank multiple times through customer care, emails, even sent post at the Chennai address.
Its been more than 2 weeks and the issue is not resolved. I am not a banking customer with HDFC and netbaking doesn't provide solution for such issues but customer care doesn't connect me to any person and sends me netbaking link for the same. I told them I don't have my credit card details, I can't login to netbanking but they don't listen and have disconnected my calls multiple times.
I contacted them via email, but no response from them, only one automated response.
Please help me get my refund.
Thanks and Regards
Disha Chhipa
Aug 8, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2020
HDFC Bank Customer Care's response Dear Customer,
Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the card details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.
-Bejoy
HDFC Bank Customer Assistance
Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the Caller Details. Please mention reference number TT[protected] for us to promptly respond to you via email.
-Bejoy
HDFC Bank Customer Assistance