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Updated: Dec 16, 2025
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J
Jeyaseelan Jeyaraman
Oct 1, 2020
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My savings account was kept on hold for 10K in my account because of delay in credit card payment. I have paid the credit card bill and it is more than 3 days and still it is kept on hold.

I checked with collection department, they said amount will release within two days but nothing has been done.
HDFC Bank customer support has been notified about the posted complaint.
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    8
    8305256170
    Oct 1, 2020
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    Address: Korb

    Dear team

    Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

    I din't expect this irresponsible behaviour from hdfc

    My account is activated with one assist mfee and charged amount 7549 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

    Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
    And hdfc bank also has to recheck this issue with the auto payment modes.
    HDFC Bank customer support has been notified about the posted complaint.
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      8
      8305256170
      Oct 1, 2020
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      Address: Ward no 20 new kashi nagar korba

      Hello sir/maa'm,

      Before writing something to you i would like to say that i have trust in consumer forum that you will surely help people.

      I hold credit card of hdfc bank from last long years & taken personal loan 1 times for 84k & two wheelers i never bounced emi as well as credit card outstanding also paid on time, but this time only little amount of shopping done over the credit limit & hdfc bank applied charged around 17500/- over limit fees & so i am requesting you to please reverse the overlimit fees to my account as i am the customer of hdfc bank from long years & never never bounced bill payments & emi, so please reverse the charges asap.

      Thanks,
      Basant Bareth
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Dhirendra Chaudhary Kumar
        Sep 30, 2020
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        Address: India

        I purchased an iphone more than 3 months back using my hdfc debit card opting for the 5000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          Vijith12
          Sep 30, 2020
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          Address: Bangalore

          I have been charged extra for my credit card bill. Description of the extra charges says

          1) offus emi prin - 1226.29
          2) offus emi, int. - 173.36

          I tried calling the customer care a lot of time but there are no executive available to talk to raise this issue.

          Thank you
          HDFC Bank customer support has been notified about the posted complaint.
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            T
            Tarun7027
            Sep 30, 2020
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            The customer care is fooling everytime i talk to them, everyone they say they r raising request for new issue of fastag as currentky it is showing blacklisted.. Basically doing nothing just fooling out do this recharge pay this amount. Still no update its been more than 1 month i am doung this
            HDFC Bank customer support has been notified about the posted complaint.
            Sep 30, 2020
            Updated by Tarun7027             Customer care executives miss mizba and mr shahrukh evenr after asking them more than 5 times to transfer the call to senior didnt do that moreover not at all equipped with the knowledge of fast tag at all shocked to see this behaviour for customer
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              S
              Sayyad Sohail
              Sep 30, 2020
              Resolved
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              Resolved

              Address: National Nagar Aurangabad Road Jalna

              I have not done any RD but the bank has debited the amount from my account while i am going through the bank the bank manager are not giving the satisfied answer hey are not behaving properly & not. Talking with us .the branch is from jalna hdfc shivaji chowk .431203.
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
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                R
                Radhika Kandhala
                Sep 30, 2020
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                I have been charged 1406 mirevenue hold gefu.. What nonsense is this who pays so much.? I want the money back. You guys are charging like anything. How is your bank a customer friendly one?

                If you cannot return the amount just close the savings account.. I dont need a bank which ruins my savings rather than helping me save!
                +1 photos
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                  E
                  Enoch Doya Patro
                  Sep 30, 2020
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                  Hello, when I opened the account, the banking representative told me that I could update my address easily and have my welcome kit sent. However my address never got updated and welcome kit went to the old address and got returned. Now my account is blocked and my company will not transfer salary until it is unblocked. WHY WAS THERE THIS DELAY???
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Shreyash Devkar
                    from Ahmednagar, Maharashtra
                    Sep 30, 2020
                    Resolved
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                    Resolved

                    unauthorised charges nwd decchg - amount deducted

                    Amount 29.50 is getting deducted with the description nwd dec chg (Atm withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from atm other than hdfc. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this....
                    +1 photos
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                    A
                    AAnkitRaj
                    Sep 30, 2020
                    Resolved
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                    Resolved

                    This is to inform that on february 2, 2020 i bought an iphone11 from iphone store. I was assured of rs. 6000 cashback but i haven't received any. It was to be coming within 120 days. Now it has been more than that.
                    This is not the type of service expected from such highly reputed private banks. We as a customer hold high expectations from the company. Kindly look into the matter and process the cashback as soon as possible.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 01, 2020
                    HDFC Bank Customer Care's response                     Dear Customer,

                    We are fully sensitized to the comments expressed with regard to your credit card and same has been taken up for an appropriate review. We request you to write to us at https://cutt.ly/cf3AujO for further assistance in this regard.

                    -Nadia
                    HDFC Bank Customer Assistance
                    View replies
                    I have given the feedback on the above mentioned link, but there is no response in it. Kindly look into it. It is understandable that you guys might be lacking with employees but please don't neglect the work load and responsibilities.
                    Reply
                    I have given the feedback on the above mentioned link, but there is no response in it. Kindly look into it. It is understandable that you guys might be lacking with employees but please don't neglect the work load and responsibilities.
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                      G
                      Geeta Jetha
                      Sep 30, 2020
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                      collection team

                      I am a very old customer of hdfc bank credit card.

                      Recently, for the last 20 days, i have been continually being harassed by your collection team unnecessarily. I am sorry to say but the collection team is not only very unprofessional but seems uneducated as also very ill mannered. They don't have manners how to speak to client. They use filthy languages.

                      If you see from my records that i have been paying all...
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                      B
                      Bhatt CK
                      Sep 30, 2020
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                      Address: Bangalore

                      Hi team, i had booked a flight on go air in april 2020, but due to covid 19, i was never able to take the flight. Go air has reversed that paid amount to my credit card 3 days ago but still its not updated.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Jaspreet07
                        Sep 30, 2020
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                        The hdfc bank has charged me rs 885.00 for depository charges on demat account which isn't used by me ever. Please take the needful action or let me know what needs to be done from my side. Narration as provided by the bank: "depository charges aug[protected]" oand has been deducted from my account on 16 sep 2020.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          Jay Chandwani
                          Sep 29, 2020
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                          Resolved

                          Hdfc bank are the one who directed me to one assist but really this company is not taking any request and auto payment mode is activated in my credit card. When i asked for the hdfc bank help they are not responsible.

                          I din't expect this irresponsible behaviour from hdfc

                          My account is activated with one assist mfee and charged amount 1299 rs with out my knowledge. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account.

                          Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                          And hdfc bank also has to recheck this issue with the auto payment modes.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Jay,
                          We are regret the inconvenience caused, and shall surely assist you with full refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our team shall look into it on an urgent basis. Also, we assure you this won't happen again - Nitesh, Team OneAssist
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                            M
                            Mohd Sufiyan
                            Sep 29, 2020
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                            Address: 26/1 5thcross rose garden neelasandra bangalore47

                            I have applied for credit card. Its been 3months that i dint receive the card due to covid. Cause i have change the address recently. Kindly check and redispatch the card to my home address asap.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Ashish1012
                              Sep 29, 2020
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                              Today 29th sept-2020 around 6:45 pm from my account 1899 amount debited without my consent. I don't know why these amount debited. What level of security use by hdfc bank. I need rs 1899/- back in my account
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                @
                                @Ketanmahabale
                                Sep 29, 2020
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                                Dear sir,
                                I have permanently closed credit card on date 25 september 2020
                                (Card no last digit 6766).
                                I have paided all dues. I request for noc till date they not provide me noc.
                                Hbl=[protected]
                                Thanks & regards
                                Ketan mahabale
                                [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Navin.fci
                                  Sep 29, 2020
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                                  Resolved

                                  Address: 1800-120-1243

                                  I had applied for hdfc fastag on 30.01.2020 (Application number hfr[protected] but i didnt get my fastag sofar and i had requested to refund the amount of rs.500/- which i paid. But safar i didnt get any response from them and everytime whenb i call hdfc customer care they used say wait for 48hrs, 24hrs and nothing more than that. Nearly 20 emails i have sent to fastag. [protected]@insolutionsglobal.com but no response.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 29, 2020
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the complete required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    M
                                    Muralee Chandragiri
                                    Sep 29, 2020
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                                    All my banking channels [Debt Card, Net/Mobile Banking, UPI] got disabled due to fraudulent activity detection. While my Debit Card, Net/Mobile banking got restored, UPI is still down for 2 months. I have made multiple visits to branches, gave letter, sent email, etc. still unsuccessful.
                                    HDFC Bank customer support has been notified about the posted complaint.
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