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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 331

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K
Karthikdass
Oct 7, 2020
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Address: HDFC Bank Branch in Old Madras Road

Why is there a low severity memo and hold on savings account while i do not have any outstanding amount or any amount to be paid this is unacceptable and terrible
HDFC Bank customer support has been notified about the posted complaint.
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    raju chippa
    Oct 7, 2020
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    Hi,

    There are two option to reset the forgot password of net banking.
    1. To get the otp one on register mobile no and registered email id and working
    2. To enter the debit card details. (eventhough I have forgot the pin)

    I can receive the otp on mobile but not receiving on registered email id.
    Without that i am not able to change the net banking password.

    I cannot able to visit the nearest branch as I am struck in USA

    Customer id: 24763104
    Register mob - [protected]
    Email: raju.[protected]@gmail.com

    Please check and resolve the issue
    HDFC Bank customer support has been notified about the posted complaint.
    Oct 07, 2020
    Updated by raju chippa
    Customer id: 24763103
    Register mob - [protected]
    Email: raju.[protected]@gmail.com
    HBL=[protected]
    Oct 07, 2020
    Updated by raju chippa
    Sorry Correct details were :

    Customer id: 24763103
    Register mob - [protected]
    Email: raju.[protected]@gmail.com
    HBL=[protected]
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      A
      ARBIYA TANZEEM
      Oct 7, 2020
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      I had purchased a sony tv using hdfc cashback offer on 29/10/2019
      The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
      This was purchased from Croma Koramangala, we were in a follow up with hdfc sales executive in 3rd month, he said that it will be coming in 5th month loan completed on 6th of aug 2020 till now we have not received cash back amount 3884 no response from manager also.

      Kindly look into the issue and credit my cashback into my account at earliest.
      Looking forward for your early reply.

      My hdfc consumer durable loan no -7271116
      [protected]@gmail.com
      Reg mob no-[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        jesjosjak
        Oct 6, 2020
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        [resolved] hdfc bank — cancellation of one assist membership
        J jesjosjak on oct 6, 2020
        Registered contact details/email id:
        [protected]@gmail.com
        Credit card number:
        [protected]

        I am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5085 without my concern on date 27/09/20. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debuted amount of rs 1899/-.
        HDFC Bank customer support has been notified about the posted complaint.
        Oct 07, 2020
        Updated by jesjosjak
        Pls contact my number
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          S
          sundar rajan1
          Oct 6, 2020
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          brn cash txn and inter-brn cash chg incl gst

          With in last two months from my account hdfc bank withdrwan 177 rs 5 times and 590 rs two times with out any notice what for the below charges.?
          Brn cash txn chgs incl gst 280920-mir[protected]rs

          Inter-brn cash chg incl gst 280920-mir[protected] rs...
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          jesjosjak
          Oct 6, 2020
          Resolved
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          Resolved

          I am a hdfc bank credit card holder. The bank has auto debited rs 1899/- from my credit card number ending with 5085 without my concern on date 27/09/20. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debuted amount of rs 1899/-.
          Oct 6, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Pls contact my number
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            I
            imkyn
            from Mumbai, Maharashtra
            Oct 6, 2020
            Resolved
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            Resolved

            Stop SmartPay for Credit Card

            Please stop and deactivate SmartPay for my credit card- ############ 6872

            I have never requested for Smart Pay activation. I'm not sure why this is activated for my credit card

            Please Stop processing the below transaction.

            Already processed mentioned below for reference please refund the amount as I no longer stay (since 4 years from now ) in the house linked with the below electricity bill

            Transaction1:
            Biller Name: BESCOM
            RR Number: [protected]
            Location Code: NA
            Meter Reading Date: NA

            Due Date: 15th September 2020
            Bill Amount (Rs Ps): 509.00
            Pay Amount (Rs Ps): 509.00
            Pay Date: 5th September 2020
            Transaction ID: TXHC88169530

            Transaction 2:
            Biller Name: BESCOM
            RR Number: [protected]
            Location Code: NA
            Meter Reading Date: NA

            Due Date: 15th October 2020
            Bill Amount (Rs Ps): 61.00
            Pay Amount (Rs Ps): 61.00
            Pay Date: 6th October 2020
            Transaction ID: TXHC89319835
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              D
              DivyaS2020
              Oct 6, 2020
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              Amount has been deducted due to some technical error, need to raise a chargeback case as merchant is non-responsive.

              has sent mail to bank but still no response.
              Kindly refund the same amount as screen shot attached.
              HDFC Bank customer support has been notified about the posted complaint.
              Still not resolved and got no call from the bank.
              Extreamly slow service.
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                S
                sandeep_kilanje
                Oct 6, 2020
                Resolved
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                Resolved

                The hdfc bank has put a hold on my funds of rupees 23535.67 as mi revenue hold through gefu, account details is
                Account number: [[protected]]
                Ifsc: HDFC0000827
                Branch: Khopoli
                Account type: saving account
                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                Requesting to remove my hold amount, so as to used for house hold consumptions.
                Aug 12, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We confirm our branch official Mr Ravi Langhe has sent you an e-mail to assist you with your query on October 07, 2020 01:44PM .

                Kindly get in touch with our Branch Manager Mr. Ravi Langhe on [protected], (for any further discussion regarding the said case.)

                -Nadia
                HDFC Bank Customer Assistance
                Dear sir
                aaj mere 1057 rs mirevenue hold through gefu
                me chale gaye hai
                koi solution do
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                  J
                  Jodev
                  Oct 6, 2020
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                  Resolved

                  We availed housing loan from hdfc bank 3 years ago. In January 2020, they debited emi twice ( regular emi, after applying for automatic debit option). We did prepayment on June 2020. But they debited emi for June month .when closing the loan account, their website showed us that rs. 48000 /- has to be refunded to us.(1. June month debited emi., 2. January month twice debited emi). Even their staff confirmed us the same. They refunded 21000/- to us in July month. But 26000/- was pending. After 3 to 4 months, now they are saying that there is no amount to be refunded. They not giving any clear clarification about the amount collected twice on January 2020.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We like to confirm that your query/complaint pertaining to the housing loan .

                  You are requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please Click here (Link-https://bit.ly/3jHkSKe) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    R
                    rosy sarma
                    Oct 6, 2020
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                    Payment done for jio recharge but money debited from my account and not credited to jio.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      hiren jinadra
                      Oct 6, 2020
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                      I did a transaction and money got deducted from my account. Receiver hasn't got the money yet. After transaction I got SMS that "Your money transfer of INR 7500 timed out due to technical reason. IMPS Ref no - {}.

                      Please refund my money immediately.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        T
                        Telukutla Chiranjeevi
                        Oct 6, 2020
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                        Address: CHILAKALURIPET

                        I have taken loan in YesBank. For that I did signature on the form for enabling the auto debut on every month. But I got the below message.
                        "Dear Customer Mandate reference no: HDFC[protected] issued to YES BANK RETAIL ASSET with value Rs.26239 and frequency ADHO was rejected due to the reason 'Drawers Signature Differs' received today for processing."
                        I dont why it is getting rejected. I have applied for twice. Twice it was rejected. But the signature is correct and I withdrawn the money also with same signature. So please accept this ADHO reference number.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          Kaustav123
                          Oct 6, 2020
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                          Sir,
                          The loan for my vehicle is cleared long back. But the bank didn't issue us the NOC stating that they have blocked the NOC because a card is registered in my mother's name. Is it possible to block the car's NOC. What link does it have with the card. The loan is cleared can they blick the NOC. The loan was cleared back in 2009
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sumitrana100
                            Oct 6, 2020
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                            Address: 245 Sangam , Rk puram New Delhi

                            I, Sumit Kumar, am your customer and currently holding a valid credit card no. [protected]

                            I want to inform you that multiple fraudulent transactions have happened on my card and Rs.16000 has been debited from my card on 22/9/2020 at 11:08 am, without my knowledge. Details are given below.

                            Transaction Date

                            Time

                            Transaction Amount

                            [protected]

                            3:48 PM

                            2000

                            [protected]

                            3:49 PM

                            2000

                            [protected]

                            11:06 AM

                            8000

                            [protected]

                            11:06 AM

                            4000

                            As the aforementioned transaction has not been done by me and has happened without my knowledge, I am of the firm belief that it is a fraud and hence I am not liable to pay this amount. Kindly ensure that not paying this amount will not impact my CIBIL or any other credit score, in any case whatsoever.

                            I have been trying HDFC, its been more than two weeks yet I am getting no solution. By being helping me out through this trouble, HDFC yet sending me mails like this fraud transactions are done by me.

                            Being as a first time customer of HDFC, I am highly disappointed by the standard of services are being provided to customers. I would request and ask HDFC to look after this issue and kindly get it resolved .
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 17, 2020
                            Updated by sumitrana100
                            I still get no update from bank .
                            could you please help me, I dont know why HDFC is doing this.
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                              M
                              Manas8004
                              from Powai, Maharashtra
                              Oct 6, 2020
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                              My bill transaction of rs 4990 was debited from my account but it somehow got failed and still my refund is not processed back to my source mode
                              HDFC Bank customer support has been notified about the posted complaint.
                              Oct 15, 2020
                              Updated by Manas8004
                              Its already been 9th working day still no refund yet please help its a big amount and its very urgent.
                              Refund reference no. Provided is[protected]
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                                V
                                VIkrant N S
                                from Pune, Maharashtra
                                Oct 6, 2020
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                                Address: Pune

                                We were in discussion with HDFC bank for commercial property loan in Mar 2020. But due to covid situation we cancelled the plan for purchasing the property and in consequence the loan application as well. The loan application was partially filled and not submitted when we cancelled it. Still, before the submission of the application the HDFC agent took the processing fee with GST and this was debited from our account even without the completion of the entire application submission. Since May 2020, we are requesting the refund of this amount 44250 rupees constantly with HDFC (Navi Peth, Pune) employees at various levels via phone and emails in vain. After raising grievance complaints on the HDFC portal, one of the employee took more than a month and concluded to pay only 12500 rupees and deduct 5310 rupees as administrative expenses.
                                Kindly look into this issue asap.
                                Please refund our entire amount of rupees 44250 which was wrongly deducted without the process completion.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 11, 2020
                                Updated by VIkrant N S
                                We have received the amount against the loan application file numbers[protected],[protected] but with the deduction of administrative expenses and GST amount.
                                This deducted administrative expenses and GST amount should also be given to us because :
                                1. The HDFC policy mentions that the processing fee amount (administrative expenses and GST ) will be cut only if the HDFC decides to accept/reject the application or due to incorrect documents. But in our case, we cancelled the half filled loan application even before the documents were submitted. So, the application was never submitted in the first place and the documents never verified in this case. So, the policy conditions are not applicable in our situation.
                                2. We are yet to receive any GST bill receipts from the HDFC agents. If, in case, the GST was already submitted, we would be able to consult with the concerned government authorities and get the deducted amount back.
                                3. The concerned agent should have specifically informed initially about the money deductions if we cancel the application prior to submission. The agent did not inform us about any such consequences.
                                Nov 03, 2020
                                Updated by VIkrant N S
                                No update from HDFC yet. Very unprofessional behavior. Pl return the processing fee taken for the un- submitted loan application ASAP.
                                Nov 09, 2020
                                Updated by VIkrant N S
                                HDFC processing fee is the biggest fraud the company is running. Pl return my money.
                                Pl note- I will post this everyday till it appears on the first page of google search.
                                Nov 12, 2020
                                Updated by VIkrant N S
                                HDFC processing fee is the biggest fraud the company is running. Pl return my money.
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                                  S
                                  Suryaka30224545
                                  Oct 5, 2020
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                                  Address: House no 75, Bairo Bando, aradi, tiswadi goa

                                  Hi, This is Surya,
                                  Please credit to my account which was debited yesterday 472(DCD CHARGES)
                                  ITS VERY painful time,
                                  I am requesting to HDFC MANAGING DIRECTOR don't harassment to customers in this Covid-19,
                                  In this time Surviving to very difficult don't cut off again and again.my balance is now 359 only .
                                  Please refund ASAP.
                                  OTHERWISE I WILL BOUND TO CLOSE MY SAVINGS ACCOUNT IN YOUR BANK.
                                  ITS VERY NEEDS TO REPLY ONCE CREDIT IT, VEREM BRANCH
                                  THANKS
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Uman verma
                                    Oct 5, 2020
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                                    The humble request is that our car loan account no.66796143 loan is running from your bank, so for some reason the Mortorim has not been received and 6 months installment remains.
                                    Therefore, you are requested to extend the loan time otherwise the installment will be extended till the completion of 6 months installment so that the record and affiliation is good.

                                    Thanks again
                                    Uman verma
                                    [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Suryaprakash Chenna
                                      Oct 5, 2020
                                      Resolved
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                                      Resolved

                                      ₹499 has been debited from my account **********037493 to the [protected]@hdfcbank
                                      The transaction I'd is -HDFBE003C9B3B484FF080AC7B52604FD8E9
                                      My UTR NUMBER is[protected]
                                      I ordered saree on 26th September 2020 from plazoohouse.com website, my order number #PH2857.Almost 7 to 8 days completed but still I have not received my order yet.My mails are not responded back n no update from the firm Plazoo house
                                      Please update me regarding my order as soon as possible
                                      As per my request.

                                      Thank you
                                      Suryaprakash chenna
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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