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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 331

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D
DivyaS2020
Oct 6, 2020
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Amount has been deducted due to some technical error, need to raise a chargeback case as merchant is non-responsive.

has sent mail to bank but still no response.
Kindly refund the same amount as screen shot attached.
HDFC Bank customer support has been notified about the posted complaint.
Still not resolved and got no call from the bank.
Extreamly slow service.
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    sandeep_kilanje
    Oct 6, 2020
    Resolved
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    The hdfc bank has put a hold on my funds of rupees 23535.67 as mi revenue hold through gefu, account details is
    Account number: [[protected]]
    Ifsc: HDFC0000827
    Branch: Khopoli
    Account type: saving account
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

    Requesting to remove my hold amount, so as to used for house hold consumptions.
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We confirm our branch official Mr Ravi Langhe has sent you an e-mail to assist you with your query on October 07, 2020 01:44PM .

    Kindly get in touch with our Branch Manager Mr. Ravi Langhe on [protected], (for any further discussion regarding the said case.)

    -Nadia
    HDFC Bank Customer Assistance
    Dear sir
    aaj mere 1057 rs mirevenue hold through gefu
    me chale gaye hai
    koi solution do
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      J
      Jodev
      Oct 6, 2020
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      We availed housing loan from hdfc bank 3 years ago. In January 2020, they debited emi twice ( regular emi, after applying for automatic debit option). We did prepayment on June 2020. But they debited emi for June month .when closing the loan account, their website showed us that rs. 48000 /- has to be refunded to us.(1. June month debited emi., 2. January month twice debited emi). Even their staff confirmed us the same. They refunded 21000/- to us in July month. But 26000/- was pending. After 3 to 4 months, now they are saying that there is no amount to be refunded. They not giving any clear clarification about the amount collected twice on January 2020.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We like to confirm that your query/complaint pertaining to the housing loan .

      You are requested to be in touch with HDFC LTD. for resolution of your query/complaint. Please Click here (Link-https://bit.ly/3jHkSKe) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

      -Zubin
      HDFC Bank Customer Assistance
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        R
        rosy sarma
        Oct 6, 2020
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        Payment done for jio recharge but money debited from my account and not credited to jio.
        HDFC Bank customer support has been notified about the posted complaint.
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          hiren jinadra
          Oct 6, 2020
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          I did a transaction and money got deducted from my account. Receiver hasn't got the money yet. After transaction I got SMS that "Your money transfer of INR 7500 timed out due to technical reason. IMPS Ref no - {}.

          Please refund my money immediately.
          HDFC Bank customer support has been notified about the posted complaint.
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            T
            Telukutla Chiranjeevi
            Oct 6, 2020
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            Address: CHILAKALURIPET

            I have taken loan in YesBank. For that I did signature on the form for enabling the auto debut on every month. But I got the below message.
            "Dear Customer Mandate reference no: HDFC[protected] issued to YES BANK RETAIL ASSET with value Rs.26239 and frequency ADHO was rejected due to the reason 'Drawers Signature Differs' received today for processing."
            I dont why it is getting rejected. I have applied for twice. Twice it was rejected. But the signature is correct and I withdrawn the money also with same signature. So please accept this ADHO reference number.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Kaustav123
              Oct 6, 2020
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              Sir,
              The loan for my vehicle is cleared long back. But the bank didn't issue us the NOC stating that they have blocked the NOC because a card is registered in my mother's name. Is it possible to block the car's NOC. What link does it have with the card. The loan is cleared can they blick the NOC. The loan was cleared back in 2009
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sumitrana100
                Oct 6, 2020
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                Address: 245 Sangam , Rk puram New Delhi

                I, Sumit Kumar, am your customer and currently holding a valid credit card no. [protected]

                I want to inform you that multiple fraudulent transactions have happened on my card and Rs.16000 has been debited from my card on 22/9/2020 at 11:08 am, without my knowledge. Details are given below.

                Transaction Date

                Time

                Transaction Amount

                [protected]

                3:48 PM

                2000

                [protected]

                3:49 PM

                2000

                [protected]

                11:06 AM

                8000

                [protected]

                11:06 AM

                4000

                As the aforementioned transaction has not been done by me and has happened without my knowledge, I am of the firm belief that it is a fraud and hence I am not liable to pay this amount. Kindly ensure that not paying this amount will not impact my CIBIL or any other credit score, in any case whatsoever.

                I have been trying HDFC, its been more than two weeks yet I am getting no solution. By being helping me out through this trouble, HDFC yet sending me mails like this fraud transactions are done by me.

                Being as a first time customer of HDFC, I am highly disappointed by the standard of services are being provided to customers. I would request and ask HDFC to look after this issue and kindly get it resolved .
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 17, 2020
                Updated by sumitrana100
                I still get no update from bank .
                could you please help me, I dont know why HDFC is doing this.
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                  M
                  Manas8004
                  from Powai, Maharashtra
                  Oct 6, 2020
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                  My bill transaction of rs 4990 was debited from my account but it somehow got failed and still my refund is not processed back to my source mode
                  HDFC Bank customer support has been notified about the posted complaint.
                  Oct 15, 2020
                  Updated by Manas8004
                  Its already been 9th working day still no refund yet please help its a big amount and its very urgent.
                  Refund reference no. Provided is[protected]
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                    V
                    VIkrant N S
                    from Pune, Maharashtra
                    Oct 6, 2020
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                    Address: Pune

                    We were in discussion with HDFC bank for commercial property loan in Mar 2020. But due to covid situation we cancelled the plan for purchasing the property and in consequence the loan application as well. The loan application was partially filled and not submitted when we cancelled it. Still, before the submission of the application the HDFC agent took the processing fee with GST and this was debited from our account even without the completion of the entire application submission. Since May 2020, we are requesting the refund of this amount 44250 rupees constantly with HDFC (Navi Peth, Pune) employees at various levels via phone and emails in vain. After raising grievance complaints on the HDFC portal, one of the employee took more than a month and concluded to pay only 12500 rupees and deduct 5310 rupees as administrative expenses.
                    Kindly look into this issue asap.
                    Please refund our entire amount of rupees 44250 which was wrongly deducted without the process completion.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 11, 2020
                    Updated by VIkrant N S
                    We have received the amount against the loan application file numbers[protected],[protected] but with the deduction of administrative expenses and GST amount.
                    This deducted administrative expenses and GST amount should also be given to us because :
                    1. The HDFC policy mentions that the processing fee amount (administrative expenses and GST ) will be cut only if the HDFC decides to accept/reject the application or due to incorrect documents. But in our case, we cancelled the half filled loan application even before the documents were submitted. So, the application was never submitted in the first place and the documents never verified in this case. So, the policy conditions are not applicable in our situation.
                    2. We are yet to receive any GST bill receipts from the HDFC agents. If, in case, the GST was already submitted, we would be able to consult with the concerned government authorities and get the deducted amount back.
                    3. The concerned agent should have specifically informed initially about the money deductions if we cancel the application prior to submission. The agent did not inform us about any such consequences.
                    Nov 03, 2020
                    Updated by VIkrant N S
                    No update from HDFC yet. Very unprofessional behavior. Pl return the processing fee taken for the un- submitted loan application ASAP.
                    Nov 09, 2020
                    Updated by VIkrant N S
                    HDFC processing fee is the biggest fraud the company is running. Pl return my money.
                    Pl note- I will post this everyday till it appears on the first page of google search.
                    Nov 12, 2020
                    Updated by VIkrant N S
                    HDFC processing fee is the biggest fraud the company is running. Pl return my money.
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                      S
                      Suryaka30224545
                      Oct 5, 2020
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                      DCD charges debited from saving account

                      Address: House no 75, Bairo Bando, aradi, tiswadi goa

                      Hi, This is Surya,
                      Please credit to my account which was debited yesterday 472(DCD CHARGES)
                      ITS VERY painful time,
                      I am requesting to HDFC MANAGING DIRECTOR don't harassment to customers in this Covid-19,
                      In this time Surviving to very difficult don't cut off again and again.my balance is now 359 only .
                      Please refund ASAP.
                      OTHERWISE I WILL BOUND TO CLOSE MY SAVINGS ACCOUNT IN YOUR BANK.
                      ITS...
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                      Uman verma
                      Oct 5, 2020
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                      The humble request is that our car loan account no.66796143 loan is running from your bank, so for some reason the Mortorim has not been received and 6 months installment remains.
                      Therefore, you are requested to extend the loan time otherwise the installment will be extended till the completion of 6 months installment so that the record and affiliation is good.

                      Thanks again
                      Uman verma
                      [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Suryaprakash Chenna
                        Oct 5, 2020
                        Resolved
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                        Resolved

                        ₹499 has been debited from my account **********037493 to the [protected]@hdfcbank
                        The transaction I'd is -HDFBE003C9B3B484FF080AC7B52604FD8E9
                        My UTR NUMBER is[protected]
                        I ordered saree on 26th September 2020 from plazoohouse.com website, my order number #PH2857.Almost 7 to 8 days completed but still I have not received my order yet.My mails are not responded back n no update from the firm Plazoo house
                        Please update me regarding my order as soon as possible
                        As per my request.

                        Thank you
                        Suryaprakash chenna
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Bejoy
                        HDFC Bank Customer Assistance
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                          S
                          sara3
                          Oct 5, 2020
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                          Resolved

                          I have joined as a software employee for a MNC company, where HDFC bank was provided as the salary account. I had to then choose HDFC bank and I have signed the documents for opening my salary account.
                          Later after 1 year I have noticed that without my knowledge or concern Demat account and trading account was opened and when I checked the detail documents which I signed for opening the account while joining the company, the signature was not mine on demat form. clearly the signature doesn't matches with mine.
                          The same day I went to the bank regarding the issue and they had raised a complaint, its been 2 months since there is no response, however demat account was closed but the money which HDFC has deducted from account on the name of demat charges is not yet reversed. The bank demat manager is giving lame reasons for this issue and asking me not to complain to anyone.
                          Doing forgery of signatures that too by a bank employee is much offensive issue, if the bank employees them itself does this then I really doubt if our money is safe?

                          Following are the details of complain raised
                          Case no: 12196902
                          Date of complaint: 06/08/2020
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 06, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that you have also raised your concerns at ESCALATION - EMT vide Reference Number[protected] and they have responded to your concern through E-Mail dated Friday, August 14, 2020, 12:38 PM.

                          If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms. Punam Umesh Naik at HDFC Bank Ltd., 2nd Floor, Zenith House, Mahalaxmi, Mumbai 400034 or E-mail at grievance.[protected]@hdfcbank.com.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            Leela Ganpisetti
                            Oct 5, 2020
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                            In August 2020, my credit card expired and the bank tried to send me a renewed credit card. However, I recently changed my address, the card hadn't been delivered to me and returned back to the bank at Chennai. I have called the customer care and they suggested to drop a message to the mail box customerservices.[protected]@hdfcbank.com. I have sent an email, but got no response.

                            Please assist me to get the renewed credit card to my present address.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Dheeraj Vasireddy
                              Oct 5, 2020
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                              I have opened an insta account online for HDFC debit card...and the kyc is completed through a video call...the bank branch at my location says it is not complete and they will not say when the debit card will arrive... please help.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Preethi
                              HDFC Bank Customer Assistance
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                                pravin1235266224
                                Oct 5, 2020
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                                Please help me this issue call me [protected], [protected]
                                I am unsatisfied due to Slow Process
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  pravin1235266224
                                  Oct 5, 2020
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                                  I have not issue Upgraded HDFC Credit Card .Previous card was block.
                                  Upgraded HDFC Credit CARD - Millennium Credit CARD
                                  Previous HDFC Credit CARD-[protected] Master card
                                  Name -Midgule Ganesh Laxman
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    M
                                    Mallidi hema lalitha
                                    Oct 5, 2020
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                                    Customer care service is very very bad.i called the customer service number and kept on entering the details asked by the autimated voice.but they in the end it simply replied that it cannot solve my issue due to covid 19.such a lame excuse.how can they avoid customer problems with such simple excuses.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Mallidi hema lalitha
                                      Oct 5, 2020
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                                      Address: Hyderabad

                                      I have ordered and item and cancelled it before arriving.i have made the payment using my hdfc bank account.its been 15 days but i didn't recieve the refund.i contacted amazon they sent me a reference number indicating the issue of refund.but bank has not sent me refund till now.i am not able to contact hdfc.it is very difficult to contact hdfc to solve issues.
                                      HDFC Bank customer support has been notified about the posted complaint.
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