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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 330

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N
nilima1725
Oct 8, 2020
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I made a successfull transaction of 799 rps through gpay app on 29 sept 2020 which was requested by avenue india pvt ltd to order on max fashion app.I made transaction but my order didn't placed and money got deducted from my bank .I have even registered a complaint to ccavenue but they are saying please contact to your bank as they have refunded on 30 sept, but it is not showing in my account .
. Please look into this matter and refund back my paymemt
UPI id[protected]
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us.

-Nadia
HDFC Bank Customer Assistance
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    sathi7075
    Oct 8, 2020
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    Wrong account money transfer for the Fraud account number [protected]
    transaction number - p2010081637196958778814 (1000 Rs)
    transaction number - p2010081745221686747852 (4584 Rs)
    HDFC Bank customer support has been notified about the posted complaint.
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      Anya Jha
      Oct 8, 2020
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      Address: Mayur vihar

      Ofus emi or any other emi it usually cuts my amount stating that and my unbilled status is not always updated only few payment it shows because of that i have to wait for full month bill summary which create issue when any refund amount credited but not shown on the card status its application mobile app does not work properly. Everytime recieved non sense advice of calling thier helpdesk while when i call they only give machine response i have never reached customer care. I hate these bank made autodeductions i want proper otp and all. Even my netflix amount got autodeducted sayng it was new facility with hdfc i dont consider it as facility.. And please deduct emi when i ask for it
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Bejoy
      HDFC Bank Customer Assistance
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        M
        MD ASHRAF HUSSAIN
        Oct 8, 2020
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        Dear sir,
        Atm transaction time out but debited my account.
        Date of transaction-07-oct-2020
        Ref. No-[protected]
        Amount-2000/
        Please solve my problem sir refund my amount please
        Md ashraf hussain
        Mobile number-[protected]
        Oct 9, 2020
        Complaint marked as Resolved 
        Dear sir, It is very sad to say to Sir that on the date-07/10/2020 of 2000 withdrawal from the ATM of State Bank of India, the transmission time was out but the rupee was deducted from my account and I did not even give the slip from the ATM. Sending transaction details I request you to please return the money deducted from my account to me. Date of Transaction-07/10/2020 Ref. No-0000028115024447 Deducted amount-2000/. (two thousands only) yours faithfully MD ASHRAF HUSSAIN Mobile 8210290677
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Ashraf Kasala
          from Bengaluru, Karnataka
          Oct 8, 2020
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          Got a msg without otp 169 rs deducted on 4th jan at 21:28:53 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
          Alert:rs.169.00 spent via credit card [] at amazon1258399 on[protected]:10:34:28:without pin/otp. Not you? Call [protected].
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Venkatgm
            Oct 8, 2020
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            Hdfc bank is not processed my loan due to covid and not refunded my processing fees.

            Email id: muddam. [protected]@hdfcbank.com

            My name: venkat
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rav19871987
              from Mumbai, Maharashtra
              Oct 8, 2020
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              Too high interest charged for ecs failure, where sufficiency balance was available in account, hdfc informed on 7th oct that ecs failed and i paid amount online on 8th oct, emi date was 5th oct, they have charged me 523rs for 2 days. Psa snap.
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Venkatgm
                Oct 8, 2020
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                Hdfc bank collected my home loan processing fees and loan was not processed due to covid for 6 six months.

                Processing fees is not refunded.

                Bank employee name: muddam. [protected]@hdfcbank.com
                Customer name: venkataramana reddy.
                HDFC Bank customer support has been notified about the posted complaint.
                Oct 08, 2020
                Updated by Venkatgm
                DFC Bank Collected my Home Loan Processing Fees and Loan was not processed due to Covid for 6 Six Months.

                Processing Fees is not Refunded.

                Bank Employee Name: muddam.[protected]@hdfcbank.com
                Customer Name: Venkataramana Reddy.
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                  S
                  sukhadm
                  from Mumbai, Maharashtra
                  Oct 8, 2020
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                  Robbery and fraud of hdfc bank loan branch amritsar
                  Actually hdfc sanctioned a durebel loan for me under the conditions as mentioned below.
                  1) rate of interest 0%
                  2) cash back up to 5%
                  But
                  1) bank charge intrest @15% from me
                  2) not give any cash back
                  3) extra charges rs 531/-
                  4) one more extra they charged me rs 258/ which is totally injustice with me.
                  This all scam is done by sumeer and sahil who is bank representative and didn't provided me all dacuments so please take a suitable action and get me justice.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the charges details aolong with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Bejoy
                  HDFC Bank Customer Assistance
                  Oct 28, 2020
                  Updated by sukhadm
                  Not resolve my issue hdfc not have good service
                  Nov 02, 2020
                  Updated by sukhadm
                  My issue is still pending no body call or not any single message And wrong add qment of solve totally bouges qment
                  Nov 13, 2020
                  Updated by sukhadm
                  Hdfc totally a fraud company
                  Because
                  They do not explain their policy at the time of sanction of loan.
                  After that the they charge to consumer very hidden charges
                  Nov 22, 2020
                  Updated by sukhadm
                  Hdfc not resolve my abovementioned issue and no body call me till now.So hdfc is totally fraud bank .
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                    K
                    Kalith1444
                    Oct 8, 2020
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                    I m a hdfc bank customer. The amount of rs 1399 has been deducted from my credit account ending 6109. Without my knowledge. I dont want this plan. Kindly cancel this plan and refund my money back to my account. My membership number is 11666542.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Oct 08, 2020
                    Updated by Kalith1444
                    Kindly refund and cancel the one asssist plan
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                      K
                      Kashish Mirza
                      Oct 7, 2020
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                      My credit card is undelivered and it says consignee shifted from the address
                      Can you please send me to the address
                      2-2-82, kasab gally, opp kausar ali masjid
                      Nizamabad 503001
                      Awb [protected]
                      Phone number [protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        H
                        harshanhassan
                        Oct 7, 2020
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                        Address: contact no 9944317797

                        Alert:rs.999.00 spent via credit card xx9156 at amazon1258399 on[protected]:19:12:37 without pin/otp. Not you? Call [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          NidhiSaxena123
                          Oct 7, 2020
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                          The hdfc bank has put a hold on funds 492.75 inr as mi revenue hold through gefu.

                          My account no is [protected]
                          Ifsc code - hdfc0000271

                          First of all it's hard to reach customer service because it takes a lots of time and ivr options are very difficult and tricky to navigate.. After all the effort of customer service is not helpful.

                          The same was happened in few months before as well.

                          I have sent mail as well but no received any mail.
                          Could you please look into and refund the amount asap.

                          Thank you.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Oct 07, 2020
                          Updated by NidhiSaxena123
                          HDFC bank also has deducted 97 INR on Oct 6th. And many times they have deducted..please refund my all the unnecessary deducted amount
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                            S
                            S.M.Raghavendra Reddy
                            from Delhi, Delhi
                            Oct 7, 2020
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                            Really very worst service by hdfc bank and seriously i will sue you people in consumer court because with out sending any proper information about amount deduction in my account i kept money for my son treatment u people deducted money now he was in serious position and now also i dont have money to pay hospital fee also really hdfc people are stupids a d i dont have any word to tell u people really blady fellow really you people cannot understand relationship you people running a bank and your no1 in the world really not no1 really u people are "0". You people have only interest to collect money only in this lockdown time we didn't receive salary also i took this money from others for interest for hospital but u deducted money from account with out permissions how dare to deduct money from account my salary account not map with loan account. The amount settled for 5200 and i received call on 21st of march 2020 i requested them give time for 2days after that lockdown. On that time also blady fellows speaking as their wish and used unused language and i wrote mail also regarding that.

                            I have 1 small doubt really u people know relationship between customers and bank.

                            I thought that u people have interest collecting money in from customers and i have to close the account also and i never step in to hdfc bank my total family will do suisaid and i will keep vedios on social media and i will teach a lesson to u people.

                            1) as per rbi rules with out info should not deduct any money

                            2) u people really stupids because now also showing -11700 in my account

                            3) really u people have commonsense give my money back and if possible give 2 emis i will pay in 2 months

                            4) i wont leave my money to any one and when i am taking loan no one told to me about cheques bounce charges

                            5) when i am taking loan on that time ur executives not telling all just begging for signature only

                            6) i have "n"number of options in the market ur executives only insist for taking loan

                            7) finally i want my money back which deducted from my account 14132+1100+560 in a 10days why i am giving 10days u people only have "corona"

                            Shameless fellow really in hdfc bank how you people deducted money from account in lockdown time

                            Call on my number :[protected]

                            I am attached files for your information

                            And i am attaching my son hospital pricscription also for you people and i attached my son photo also if amount not give i will suisaid with family

                            Dont think that just telling like that i will do that i dont have any other option
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the transaction details along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                            -Bejoy
                            HDFC Bank Customer Assistance
                            Jan 11, 2021
                            Updated by S.M.Raghavendra Reddy
                            Kindly check the attachment and

                            Jan 31, 2021
                            Updated by S.M.Raghavendra Reddy
                            not yet problem sloved
                            Feb 12, 2022
                            Updated by S.M.Raghavendra Reddy
                            Not yet resloved
                            Mar 16, 2022
                            Updated by S.M.Raghavendra Reddy
                            not yet sloved
                            May 14, 2022
                            Updated by S.M.Raghavendra Reddy
                            PROBLEM NOT SLOVED
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                              K
                              Kashish Mirza
                              Oct 7, 2020
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                              I have applied for credit card and bluedart is delaying the delivery due to address change can u please send the card to nearest branch
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Naveen_nk34
                                Oct 7, 2020
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                                Hello sir,
                                My name is naveen

                                I applied for hdfc credit card 12days back. On 25/09/2020. I got a message saying that " dear applicant your hdfc bank credit card app ref no is 20i[protected]ns

                                I didn't get any call for verification or anything till now.

                                Whenever i check for its status it says in process. How many more days will need to process that??
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shashi IT Major
                                  Oct 7, 2020
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                                  Very frequently I get unsolicited personal loan calls from HDFC bank during a Business week. Though I have explained multiple times that I do not need a loan and have even blocked their numbers, they continue to call me from new numbers. This is harassing me a lot and would like to lodge a complaint in the consumer court against HDFC bank.

                                  Thanks,
                                  Shashi
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Oct 20, 2020
                                  Updated by Shashi IT Major
                                  Any update on this?
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                                    A
                                    Anil priyab
                                    Oct 7, 2020
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                                    Address: Alwal hills road no 10

                                    Hi team i had transaction with dmart team as i swap my card amount deducted but transaction was failed..
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      AbhilashVijayan
                                      Oct 7, 2020
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                                      Address: HDFC Bank, Survey No 7/1, Manohara Plaza BEML Layout, ITPL Road, Whitefield, near Kundalahalli, Gate, Bengaluru, Karnataka 560066

                                      Hi team,

                                      I transferred money from hdfc online transfer to vijaya bank account on 1 october 2020, however, the recipient did not receive the money. Could you please check?

                                      Here the details of the transaction:-

                                      From hdfc account number - [protected]
                                      Date - 01 october 2020
                                      Recepient name - goerge gautam singh
                                      Recipient bank - vijaya bank
                                      Recipient account number - [protected]

                                      Transfer amount - rs. 20500
                                      Transfer mode - imps-p2a
                                      Transfer status - success
                                      Rrn number[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        Badrinath G
                                        Oct 7, 2020
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                                        Address: Bangalore

                                        HDFC Bank is operating in a very unprofessional and unethical manner.
                                        My Sister was given a Credit Card 3 years back and after so many months, Bank has sent a bill of 5500 rs as part of the activation & annual fee. Whereas, Credit Card is never used or activated by the customer yet.

                                        Since one week, we are trying to reach out to the right department in HDFC with no help. We are being pushed from Branch to collection office to Customer Care.

                                        Customer Care is not user friendly and not able to get hold of any Service agent to address this issue.
                                        HDFC Bank customer support has been notified about the posted complaint.
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