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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 345

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V
vishnu reddy b
Sep 7, 2020
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I had placed an order on amazon and cancelled it later on september 4th, 2020. I got a message from hdfc on september 5th, 2020 :

Ur transaction on hdfc bank debit/atm card ending * for rs. 22999.00 has been credited/reversed by amazon on[protected]:05:41:26.

But i haven't received the amount yet.

It's been more than 48 hours since the cancellation.
Sep 7, 2020
Complaint marked as Resolved 
It was resolved.
HDFC Bank customer support has been notified about the posted complaint.
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    Arun s menon
    Sep 7, 2020
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    I performed the imps transaction of amount 3000, from my hdfc savings account to other bank account via netbanking.

    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

    Message is as below :

    UPDATE: Your money transfer of INR 3, 000.00 on 06-09-20 timed out at beneficiary's bank. For status, contact beneficiary (IMPS Ref No.[protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      sh@consumer
      Sep 7, 2020
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      Address: HDFC Bangalore

      Dear Sir,
      HDFC Bank is showing Rs.1517 as my credit card bill amount in one weeks purchase time though it promises to be a lifetime free card. I have not subscribed for one assist and not sure why I am getting charged for this.
      My registered mobile number with the bank is [protected].
      Thanks
      Shanthi
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Dear Shanthi, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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        D
        Dpatra
        Sep 6, 2020
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        Hi,
        My credit card is getting auto-debited of rs. 2999.00 without asking me. I had already told them to not to include one-assist 2 years back but they added it instead without permission. I need the refund of the amount and deactivate the one - assist in my credit card.

        Regards,
        Dipti patra
        [protected]@gmail.com
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Dipti, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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          S
          Sumeet Dichwalkar
          Sep 6, 2020
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          Address: B 202 Ashish deep Society Maharashtra nagar Dombivli west

          I have bought 2007 appache 2nd bike, which was funded by Centurian bank. Loan was cleared and NOC might be issued. Now I want to transfer ownership of this bike but now centurian bank merge with HDFC bank. So how I would know that this loan is actually close and if closed then how I can get NOC for hp termination and ownership transfer. Vehilce Registation no is MH12ED0558
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Angad Sachdev
            Sep 6, 2020
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            Address: Mansarover Garden New Delhi

            Respected sir/madam,

            Ihave account by name of angad singh sachdev & mobile [protected].
            This os regarding a complaint. I went to the bank on 3rd september to get my cash deposit charges waves off. I went to talk to the branch manager about this who is mr. Harneet singh. He ignored and completely denied to attend me as my account is a classic account and even after requesting to at least look into the charges he denied stating i can only waive it off for preferred and imperial accounts as your account is a lower category account! And very rudely he told me to contact my relationship manager mr. Pawan singh for future issues and not to bother him for anything. I was feeling very embarrassed and sad the way this manager treated me. I have an account here since last 10 years, this has never happened with me ever. Please close my account or else change my home branch. Also make sure there’s an action is taken against this person asap! I will be waiting for the positive response from you!
            Thanks & regards
            HDFC Bank customer support has been notified about the posted complaint.
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              Ashutosh Narkhede
              Sep 6, 2020
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              As my current credit is expiring this month, hdfc had sent new one.
              But i got message that credit card got returned and context to helpline number.
              I contacted helpline but all automated replies said go to hdfc.com only
              I checked address thriough net banking it is correct, but we did not receive any such delivery try. I do not know what is exact reason for delivery failure
              Please let me know how should i proceed further
              HDFC Bank customer support has been notified about the posted complaint.
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                T
                Tamusomu
                Sep 6, 2020
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                Address: ASHOK NAGAr

                I have send and informed hdfc-that i have lost job-due to pandemic and fr om april 2020- till now-i am unemployed.

                I am in search of job and due to this pandemic-no company is giving me job and telling me to wait till this year end-december 2020.

                Hdfc bank person took my letter and complaint-about my job less position.

                Now the stupid-rbi and central govt is silent about emi-mor atorium and despite knowing pandemic affected each and every person and no concession is given to customers and now i am one among the crores

                Unemployed. Hdfc bank per sons ar e heartless and they ar e bastar ds.

                Hdfc is threatening me to pay emi-sep 2020 and they ar e sending me warning messages and what is this?

                To hdfc - i dont have money to pay emi - since jobless and i cannot pay till i get job.

                For september and october 2020. I cannot pay.

                After october 2020-i dont know my position-whether i will live or not?

                If i dont get job soon - i have to commit suicide.

                Hdfc bank fellows-dont war n. Soon your bank will collapse-if you suck blood of customer s who lost jobs during this pandemic.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rishi.dixit1907
                  Sep 6, 2020
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                  I've been getting charges on my account since years for maintaining mutual funds account, which i have closed long back in year 2015.
                  I want my money back.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    Vaisakh Mg
                    Sep 6, 2020
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                    Address: Madhapur , Hyderabad

                    My hdfc credit card ([protected]) has expired on april 2020 but have not received my new card till date but every month they have been sending statements with service charge. Tried contacting many of their executives but no action has been taken till date. I request the bank to take an immediate action on this matter.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Æmìt BhãTtï
                      Sep 6, 2020
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                      Address: 12 QUATER ROAD, , GALI NO 18

                      On 03 sep my balance deducted 23.60 rs 8 times plz refund my balance
                      HDFC Bank customer support has been notified about the posted complaint.
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                        K
                        Kunal_k27
                        from Amritsar, Punjab
                        Sep 6, 2020
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                        Address: Amritsar court road branch

                        Dear concern (Hdfc credit card)

                        I am a account holder in hdfc bank also.

                        My name is kunal sharma.
                        My credit card no is..​ 434677xxxxxx8217

                        In past 2012 one collection person cheet with me against this card payment.

                        My query is simple.
                        I want closed this account need noc and
                        Must change status in transunion cibil
                        Post of written to closed...
                        This is the reason so i direct mail to hdfc department. But in your local branch no one interested to entertain. Ask me to direct send the mail hdfc cards department.

                        When i send the mail then i received a reply from.

                        Customerservices. [protected]@hdfcbank.com

                        Reply from...
                        Debt contact numbers:

                        ​ludhiana​ ​ ​ ​ ​ ​ ​ ​ ​ [protected]-702

                        ​kindly note the query reference number for this e-mail: [protected]

                        I received this mail 24 june 2020.
                        Till today 5 sep 2020. No one picked the phone number. Only 40 sec tape speak
                        We are transferred your to call same line last 70 days.
                        U also try this please check i am right or wrong..
                        .
                        Please provide the direct alive debt mangager contact number who resolved my query.

                        Hope u revert soon.

                        Regards,
                        Kunal sharma
                        80543.80143
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 22, 2020
                        Updated by Kunal_k27
                        Still not received NOC
                        Please provide ASAP
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                          Gopaguhoroy
                          Sep 5, 2020
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                          I have received the following sms from hdfc bank where i have a savings bank account:

                          Ach debit mandate registered for rs. 200000 /- in a/c no. Xxxxxxxxx03377 for m[censored]tilities india pvt ltd with umrn no. Hdfc[protected].

                          I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Ankurmi
                            Sep 5, 2020
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                            Address: Mumbai

                            Hello
                            I not receive any sms from 19august 1.172 from dedicated from my salary account
                            A lot of money is deducted from my account, at times I have become very upset that it is being done without my permission
                            Even before this my money was cut, but now something is starting to happen
                            8/07/20 mir[protected].63 amount
                            19/080/2020 mir[protected].72 amount
                            18/08/2020 mir[protected]. 8.13
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Rupesh M
                              Sep 5, 2020
                              Resolved
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                              Resolved

                              Two unauthorized transaction happend on 5thsep 2020.

                              Here are the details:

                              Date narration cheque/ref. No. Value date withdrawal deposit closing balance
                              05 sep 2020 dbt crd pur dt0505 ref 440792 05 sep 2020 7, 900.00 290, 681.30
                              05 sep 2020 dbt crd pur dt0505 ref 696588 05 sep 2020 1, 949.00 298, 581.30
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 05, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                A
                                akilan suresh
                                Sep 5, 2020
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                                Address: Chetpet

                                Please cancel and refund one assist mfee deduction of rs 1399
                                HDFC Bank customer support has been notified about the posted complaint.
                                Sep 05, 2020
                                Updated by akilan suresh
                                Please refund one assist mfee cost

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                                  S
                                  Siva Prasad Sunkara
                                  Sep 5, 2020
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                                  Address: vip road branch, visakahpatnam

                                  I got money deductions 7900, 1949 rs in the name of "dbt crd pur dt0605"
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    C
                                    Chandran_Venkatesan
                                    Sep 5, 2020
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                                    Address: vadapalani branch

                                    I have applied for a home loan with the top up loan on may 2, 2020, for transferring my existing loan to hdfc. The processing fee and all the documents are submitted as on time. the credit appraiser takes 3.5 months to approve my loan even though i have submitted all the documents. There is no proper information received by the credit appraiser who is very lazy to process the home. Suddenly one day i have called her and that she is told that i and my mother having a gold loan so your loan cannot be processed and instructed me to close the loan.in three days of time, i have closed the loan and submitted the copy of closure to all the officials involved in my loan process credit appraiser, sales executive, and manager. But she has taken one month and again asked me to submit all documents again. Meanwhile in the month, july sales executive said that your loan will be approved you need to submit the legal documents. But it has taken three months.

                                    After that my loan is provided to the legal appraiser and at this time also they have asked to submit the document again. But i received the email on[protected] all the documents are pending. Still, now i have not received any proper information from the bank side. I have sent the mail to tamilnadu nodal officer also but he is not responding to email also. While trying to call him the number they provided is switched off or not reachable[protected]. I have paid totally rs.35, 000 for all the document purposes including mod, patta, recent ec, home document copy, and processing fee. I have requested the higher officials from the bank side to look at this issue and do the needful. If the home loan will not be approved means i request you to return the money i have provided to process.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      T
                                      TridipDas4u
                                      from Guwahati, Assam
                                      Sep 4, 2020
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                                      Hello sir,
                                      I applied a visa indian oil credit card through hdfc bank,
                                      And they transferred a credit card through india. Post speed post,
                                      But i indiapost has not been delivered d product to me.

                                      Credit card no. 4341*6679
                                      Mob. No. [protected]
                                      Tridip das
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        P
                                        peoples pharmacy
                                        from Gurgaon, Haryana
                                        Sep 4, 2020
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                                        Address: c-9/37 yamuna vihar delhi 110053

                                        Kindly help us, we are facing corono positive patient in our home, thats why we are facing financial problems...i am requesting you to waive off the finance charges and other un necessary charges
                                        actual amount i will pay i.e 75000/-
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        [protected]
                                        yatish kumar dixit
                                        [protected]
                                        exp 06/21
                                        reply on my mail id
                                        [protected]@gmail.com
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