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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 348

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A
amitthakur1122
Aug 26, 2020
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Address: HDFC Life Insurance Company Limited (Formerly HDFC Standard Life Insurance Company Limited), Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011. Tel No: (022)67516666.

GREETINGS
A:-Complaint:-
i have been misselled a policy by your manager at hdfc indore.
and he guranteed me returns of 14% and a certificate of amount that i will get but today my money has lost and " I HAVE AUDIO RECORDINGS OF IT " "and i will file police complain and complain in irdai and consumer court if i dont get a solution.

B:-details of policy :- policy name :-Hdfc progrowth plus, policy number:[protected], date of birth 18/02/1994, registered mobile number:-[protected]
C:-description:-
1:- The manager at hdfc indore palsikar branch has sold me a policy by telling many lies which are as follows
a:- he lied that i will get 14% returns
b:- polkicy is 100% risk free and you will get guranteed returns
c: you will get a certificate of guranteed returns just like FD .
d:- the money can be withdrawn any time .

D:-
SOLUTION:-So i request you to please return my money Rs 50000 with 14% interest or i will file police complain and complain in irdai and consumer court as I have audio recordings of conversations with manager.
--
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Abhinav09
    from Coimbatore, Tamil Nadu
    Aug 26, 2020
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    Sir,
    I had ordered a purchase worth 1199 rupees in Amazon.
    Refund for this purchase was issued by Amazon.
    [protected] is the refund reference number

    Amazon authorities has informed me that refund is not processed by hdfc bank.
    I have not received the refund.
    Kindly do the needful

    Alim K N
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance.
    Sep 01, 2020
    Updated by Abhinav09
    Sir,
    Kindly assist
    I logged into the URL you have provided.
    It is asking for a valid complaint reference number and is not accepting the reference number provided by Amazon.

    I am not able to book complaint there
    Kindly help

    Thank you,
    Alim K N

    Sep 01, 2020
    Updated by Abhinav09
    Kindly provide an email address or customer service number who can solve refund processing issues (in this case refund of Amazon.

    Thank You
    Alim
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      R
      Rohitkobra1996
      Aug 26, 2020
      Resolved
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      Resolved

      Today your employee through phone no [protected] called my client Dr Mohit Yadav who has taken a car loan from you with loan no 8176502. Your employee called my client at 11:32 and misbehaved with my client . Eventhough the fault was on their behalf only as despite the all procedural requirements they didn't deducted the EMI for the August and aksed to physically visit the bank.My client already had visited theHDFC Jhajjar Branch twice in month of July and also followed the direction for the automatic deduction of the EMIs .
      Today i.e. 26/08/2020 a call from [protected] was received at 11: 32am and again asked for EMI . On which my client humbly told her that he had completed the requirements already for the automatic deduction of EMIs . Also he is busy in doing his medical duites as being a medical officer during this covid19 pandemic.
      I request you to take necessary action against the said employee and find out who was she and ask him to tender an unconditional apology to my respectable client Dr Mohit Yadav.
      From
      Adv Rohit
      Punjab and Haryana High Court
      Chandigarh
      P/2157/2018
      Aug 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Aug 26, 2020
      Updated by Rohitkobra1996
      Contact no
      Adv Rohit - [protected]
      Dr Mohit -[protected]
      Verified Support
      Aug 29, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Due to security reasons and requirement by the regulatory authorities, we regret not being able to provide any customer information to a third party.

      Please ask the loan account holder to visit below link and submit complete details of the complaint: https://bit.ly/2DOuLG7

      -Nadia
      HDFC Bank Customer Assistance
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        S
        Swati Khanderao
        Aug 26, 2020
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        Address: 109 MISHRA NAGAR, MD KENI MARG BHANDUP(E), NR STATE BANK OF BIKANER AND JAIPUR

        Funds on Hold
        Account Number: [protected]
        As on Date: 26th aug 2020
        Amount Held By
        HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹ 4153

        Note ..from last 3 manth continue deduct amount from my account
        Plz help me sir
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 27, 2020
        Updated by Swati Khanderao
        Dear madam/sir
        From last 3 month continue deduct some amount from my account now it's showing negative balance please I want my all amount back
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          A
          abhinav82ify
          Aug 26, 2020
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          Address: HDFC Bank, Rishikesh

          I had taken hdfc life policy, policy no. 15001981 in 2012. The policy was provided to me by the branch manager of hdfc bank in rishikesh. I had paid two premiums worth rs. 99, 999 per year in 2012 and 2013. Due to some circumstances, i was not able to pay the remaining 3 premiums. When i contacted the branch manager who provided me the policy, he assured me that there will not be any issue and i will get all my premiums refunded when the policy is matured. The policy maturity date was told to be 5 years. So, i was supposed to get my refund of 2 premiums in 2017 but they were not given to me. When i approached the hdfc life office in haridwar, they told me that according to my policy i am not assured any returns. I never knew about this rule that is told to me all of a sudden. I was never even provided the bond of the policy in which i had enrolled. If i was previously told that my premiums will not be returned in case i miss to submit remaining premiums, i would never have opted for this policy. There was wrong verbal communication given to me from their end and with no policy bond in hand, i could never verify the same.
          HDFC Bank customer support has been notified about the posted complaint.
          Hi, to address any unresolved concern with respect to your HDFC Life policy kindly inform the policyholder to write us at [protected]@hdfclife.com from registered email Id to have the same addressed.
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            S
            Sarah Qureshi
            Aug 26, 2020
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            Hi my name is huma and I have purchased an iPhone in august but my first emi started in September now I have paid 12 months emi that has been completed in august 2020 but did not get any cashback till now.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sathya Chary
              Aug 26, 2020
              Resolved
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              Resolved

              Address: [email protected]

              The hdfc bank has put a hold on my funds of rupees 1417.66 as mirevenue hold through gefu, ac number is
              Account number: 5010*256
              Ifsc: hdfc0002019
              Branch: kondapur kothaguda
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We understand that you have raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID in 3 working days.

              Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our Net Banking and Mobile Banking services.

              -Nadia
              HDFC Bank Customer Assistance.
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                A
                Aditya_Rane
                Aug 26, 2020
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                I have not gone anywhere today, yet rs 75 has been deducted from my fastag wallet as adjustment for god knows what. Refund this amount immediately
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  F
                  Faisalraza0232
                  Aug 26, 2020
                  Resolved
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                  Resolved

                  Address: Baheri

                  My name is Mohd Faisal and I had ordered a product of RS.9999 (Mobile) in Flipkart on (31/7/2020) & cancel this order due to personal reason. And on (01/08/2020) Flipkart initiated the amount to my card It should credited by 06 August 2020,
                  still didn't get the money. Flipkart sent this reference number 75503720215041296418058 and told me to fill charge dispute form at HDFC bank support.
                  So please kindly respond to this complaint it's very urgent. My card number is 3541 (last four digit)
                  +3 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 29, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We understand that you have also raised your concerns at HDFC bank[protected] and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Verified Support
                  Aug 31, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of cancellation or refund to enable us assist you.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Verified Support
                  Aug 31, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and proof of cancellation or refund to enable us assist you.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    M
                    Mahesh123654
                    Aug 25, 2020
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                    Hello everyone,

                    I applied for HDFC Bank Max savings account two weeks back

                    I did video Kyc & account activated successfully

                    I also deposited 30k+ on my account

                    But I still didn't received my welcome kit & debit card

                    If I tweet them thaey are asking me call phone banking officer but without tele-identification number we can't do it

                    Tele identification number comes in the welcome kit which I didn't received yet

                    I sent over 6 emails regarding this but there is no reply from them

                    @hdfcbank if you see this post then give me a call on my registered number

                    HDFC BANK CUSTOMER ID:[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 25, 2020
                    Updated by Mahesh123654
                    Don't ask me submit a Q&A again

                    It did that close to to 6 times

                    I need to talk with savings account customer care executive directly
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                      V
                      VaibhavKute
                      Aug 25, 2020
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                      Alert!
                      Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 100000.00 and frequency MNTH is received today for processing.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        N
                        Naddu222
                        Aug 25, 2020
                        Resolved
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                        Resolved

                        Address: Cunningham road

                        Hi this is Nadeem here.
                        dear team kindly check the details without any reason my money got hold and in my credit card there is a finance charges of 600rs when i have already cleared the entire bill amount before due date.. this is 2nd time its happening like this i have complaint many times but no response from the customer care people whenever i tried connect with the team after waiting for 45min call will get automatically disconnected.
                        kndly resolve this issue soon
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 26, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. Hence we request you to effect payment towards the total amount due within the payment due date to avoid levy of bank charges. You may refer to the below link for details of the same: https://bit.ly/32vNr5K.

                        -Zubin
                        HDFC Customer Assistance
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                          A
                          Annbu Arasu
                          Aug 25, 2020
                          Resolved
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                          Resolved

                          Hello there,

                          I G.Anbarasu, credit card ending 7982.

                          Due to language problem i cannot able to undersand the plan even so
                          I need to deactivate my one assist plan if it is activated to my credit card ending 7982. My one assist relationship no. is 11181995.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear G.Anbarasu, We regret the inconvenience caused and shall surely assist you with the full refund. Your request has been forwarded to the relevant team and they shall assist you within the next 24 - 48 working hours. Your patience is highly appreciated in the meantime - Nitesh, Team OneAssist.
                          Dear G.Anbarasu,
                          As per your talk with our executive, we are happy to say that the plan has been cancelled and a full refund has been initiated from our end. The SR#7036964 has been raised for any future communications. Please note, the amount will be credited in your original mode of payment account within the next 5 - 7 working days. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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                            H
                            Hemant Kushwaha
                            from Delhi, Delhi
                            Aug 25, 2020
                            Resolved
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                            Resolved

                            Address: Samarveer Rathore, rayra Kallan Khurd Pali Marwar 306307

                            Hi, i have hdfc money back credit card and i got charged with unknown autopay of rs 2147 which i am sure i haven't spent anywhere.
                            Hdfc customer care is not working properly.
                            Request you to check the details and sort this out or block my card.
                            I think this has been some error from your side as i didn't even got any message form hdfc.

                            Card no. [protected]

                            Mobile :[protected]

                            Hdfc money back
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 29, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We infer that you seek clarification regarding your credit card. We request you to use our NetBanking and Mobile Banking services to view your credit card account information online.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              S
                              Siva4589
                              from Hubli, Karnataka
                              Aug 25, 2020
                              Resolved
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                              Resolved

                              Address: Polaiah

                              I already deactivated my one assist membership, but i received sms yesterday for renewing the same for this year. Please deactivate the same if in activation and do not pay any membership amount from credit card.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                              Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                              Dear Customer, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
                              Dear Customer,
                              We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your membership details or registered contact number in this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM or inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist
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                                K
                                Kumar mankena
                                Aug 25, 2020
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                                I had opened a digital account on 18th August and completed the full KYC. but did not receive the welcome kit till now.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Jain Shripal
                                  from Mumbai, Maharashtra
                                  Aug 25, 2020
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                                  I have bought apple iPhone 11 with 6000 rs cashback offer but cashback not recieved yet they have claimed to pay cashback within 120 days. Mobile seller said to contact bank but didn't got proper answers in bank branch. 12/10/19 POS 533136XXXXXX4663 ARIHANT ELECTRON PO [protected] 12/10/19
                                  Refernce no of payment.
                                  Pl contact [protected] for further details
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    kushshukla09
                                    Aug 24, 2020
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                                    Hi,

                                    I am very disappointed, I had applied hdfc easyemi credit card via my login NetBanking.

                                    I fill all the details and upload my documents and salary slip.Next morning I received message[protected] Your online Credit Card application DCC[protected] has been submitted and is subject to internal policies and guidelines. Our representative will get in touch with you soon for further processing of you application. Click here https://apply.hdfcbank.com/dapweb/TrackApplication to track the status of your application.--_[protected] then in afternoon I got a call from [protected] hdfc her name neelam she told me that your credit card is processed and your limit is 50k and it will dispatch with in 2 days then I relaxed...then i thought to check status of my credit ...I was shocked to that application decline without in msg or email they declined and before that they confirmed everything like credit limit.

                                    I very upset during this lockdown I applied this card to release my burden but all in vain as I am their hdfc account holder customer they do like this. I need justification along with card.

                                    [protected]

                                    Attaching some prof
                                    +3 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Aug 24, 2020
                                    Updated by kushshukla09
                                    how its shows resolved.
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                                      Kitty Taleja Maggo
                                      Aug 24, 2020
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                                      Cust id[protected]
                                      Rs 3790.11 is what the bank has kept on hold against Gefu which is quite unclear.
                                      Kindly give me information on how to get this amount released and how do I continue banking with Hdfc.( like what final charges payments so do I need to pay as I have insufficient funds too in my account.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Arch@d
                                        from Mumbai, Maharashtra
                                        Aug 24, 2020
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                                        Three transactions of rs. 485.37, 602 and 698 were reversed by amazon on 14th July 2020 but the amounts are not credited into my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

                                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31

                                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01

                                        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19

                                        I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
                                        +2 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
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