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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 347

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S
sweta ram
Sep 2, 2020
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I have purchased iphone 11 on 30/12/2019 from the Unicorn, Pune, and have not received the cashback of 6000/- which was supposed to be received within 120 days of purchase.
HDFC Bank customer support has been notified about the posted complaint.
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    mandeep_123
    Sep 2, 2020
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    Address: Bankhouse Gurgaon

    Hi Team

    Through HDFC net banking (from website) I was trying to transfer amount of rs. 18000 to another account but as soon I submitted OTP I receive a message that your money transfer has been timed out due to technical reason (IMPS ref no.[protected]

    Yesterday only I received my salary but amount deducted. Pls call on my registered number as customer care is also not accepting the calls.
    HDFC Bank customer support has been notified about the posted complaint.
    Sep 02, 2020
    Updated by mandeep_123
    pls call me ans solve my issue soon
    Sep 02, 2020
    Updated by mandeep_123
    i have been using net banking from past 6 months of different banks but this has happened to me for the first time and that too with a big amount. Pls reverse my money and if required i can also visit the nearest branch
    Verified Support
    Sep 03, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We have checked our records and confirm that your fund transfer dated 01/09/2020, reference number[protected] for amount Rs. 18, 000.00 through IMPS was timed out due to technical issue at the Beneficiary bank end. The same will be credited in the Beneficiary account or refunded back to your account within 3-4 working days.

    If either does not happen please provide the Beneficiary account statement from transaction initiation date to ( today's date) to check and assist you better in this regard.

    -Nadia
    HDFC Bank Customer Assistance
    Sep 03, 2020
    Updated by mandeep_123
    i want to get my email id changed
    Sep 03, 2020
    Updated by mandeep_123
    Your representatie has mentioned wrong e-mail id at the time of account opening. my correct e-mail id is [protected]@yahoo.com
    ok amount has been credited in beneficiary account, Please also confirm how can I get my e-mail id updated as wrong e-mail id has been updated by your representative at the time of account opening.

    my correct e-mail id is [protected]@yahoo.com but it is mentioned [protected]@gmail.com

    why should I take a pain of going to the bank to get my e-mail id registered as it is fault of your team. due to this I am not even able to get resolution through normal e-mail and at the end I have raise concern through consumer complaints. Your customer care is also not taking calls and calls get disconnected as soon I verify my OTP.
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      ajmalmuhammedkv
      Sep 2, 2020
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      Ancellation of One Assist Membership
      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 2602 without my concern on date:31/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

      OneAssist Relationship Number : 11323400
      Name :- Ajmal Muhammed K V
      Credit Card Number Ending :- 9906
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        Jayant M Purohit
        Sep 1, 2020
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        Please help me out to create UAN no. from my old PF No.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          Rider rohit
          Sep 1, 2020
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          The hdfc bank has put a hold on my funds of rupees 401.99 as mi revenue hold through gefu, acc number is
          Account number: [protected]
          Ifsc: HDFC0000088
          Branch: Sector 18 Noida
          The customer service is not able to give any info on this.
          First of all it's hard to reach customer service because it takes a alot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
          HDFC Bank customer support has been notified about the posted complaint.
          Sep 01, 2020
          Updated by Rider rohit
          Plss. Help me ASAP.
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            S
            Shahana85
            Sep 1, 2020
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            Imps transfer amount deducted but not credited into the account of the beneficiary

            Imps ref num:[protected]

            Please look into the matter at your earliest
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Swarup kumar Sinha
              Sep 1, 2020
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              Address: Manesar

              Please intimate me why bank hode 46 rupees as mi revenur hold and its for which purpose .
              HDFC Bank customer support has been notified about the posted complaint.
              Sep 01, 2020
              Updated by Swarup kumar Sinha
              Its not resolved yet .
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                A
                ARADHANA CHOUDHARY
                Sep 1, 2020
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                Address: Btm 2 stage

                Hello
                I made the transaction 4000 from my hdfc account and transaction got failed money also deducted by account
                HDFC Bank customer support has been notified about the posted complaint.
                Sep 01, 2020
                Updated by ARADHANA CHOUDHARY
                Please update me
                Sep 01, 2020
                Updated by ARADHANA CHOUDHARY
                Morning also I raised the complain
                Sep 01, 2020
                Updated by ARADHANA CHOUDHARY
                Till now I didn't got the response
                Sep 01, 2020
                Updated by ARADHANA CHOUDHARY
                Please do needful
                Sep 01, 2020
                Updated by ARADHANA CHOUDHARY
                As a company policy we will get money within 24 hours but till now I didn't receive the amount
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                  J
                  Juhi Jhaveri
                  Sep 1, 2020
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                  This is not a complaint, but a positive feedback for the employees.

                  I had received a fraudulent call on sunday morning, 16th august and i had freaked out. Luckily i had sanjana's number so i called her and explained what had happened. She calmed me down and adviced me to get my services blocked. And i did that.

                  Ever since i've got my account opened at hdfc, romil uchil has been incredibly helpful to me. I'm new to this "banking" and he knows that. So he spoon feeds it to me and i am grateful for that.

                  Pooja, has helped me and been kind to me and other customers (I've noticed) for netbanking.

                  If it wasn't for such colleagues at hdfc, i don't think i'd feel safe and comfortable. So thank you!
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    gmkumar25
                    from Chennai, Tamil Nadu
                    Sep 1, 2020
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                    Resolved

                    I availed a personal loan of 14 lakhs with hdfc which included a balance transfer of 6.8 lakhs to close existing axis bank loan. Hdfc has sent the amount via dd to my chennai address in march 2020. But due to the covid-19 pandemic lockdown, i got stuck at my native and could not collect the dd. I even tried contacting the bank and asked to send it to my native. After multiple conversations, they sent the dd to me by august, but the dd validity has expired. Again they asked me to raise a request for a new dd, and then finally handed it to me in august 2nd week.
                    But the emi/interest has been debited for the months may, june and july for the dd amount also. When i contacted them, initially they told to check with the manager for refund, but now saying refund is not possible. Why should i bear the charges, when the whole amount was within hdfc before being handed over to me.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 01, 2020
                    Updated by gmkumar25
                    Adding to the point, i was paying both the EMI's (HDFC and Axis Bank) for the 3 months - May, June and July which added a burden to my monthly expenses that too during this Covid-19 period.
                    Verified Support
                    Sep 02, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We note that our team has replied to you on email on September 01, 2020 vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      A
                      Abhu_1992
                      Sep 1, 2020
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                      I had purchased ac of lg brand on 28.05.2020. There was a cashback scheme on payment made by hdfc credit card of 7.5% within 90 days. I have not received it yet still after 90 days.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Darshan KR
                        Sep 1, 2020
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                        Respected sir/madam,
                        I have purchased apple macbook on 30th april 2020 for rs 70000 through my hdfc debit card, in that i was entitled for a cashback of 6000 within 120 days from the last date of purchased month. Till now i haven't received any cashback points in my account. So please go through and need the helpful.
                        Herewith i am attaching details and a bill copy.

                        Transaction id : [protected]
                        Date of transaction : 30th april 2020
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          ARADHANA CHOUDHARY
                          Sep 1, 2020
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                          Hello
                          I have paid an amount 40000 through the phone pe and google pay to send money to my friend, the amount was deducted from my account at that time but the transaction was dailey, please return my amount.

                          Name - aradhana choudhary
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rachel sheela rani
                            Sep 1, 2020
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                            I transfered 14000 from my hdfc account to another account through hdfc mobile app. My money got debited and they didn't received money. I need money immediately for medical emergency. I never experiences like this in previous any another bank. Am sure they didn't received money. Refund my money asap as it is emergency
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Krishan Vaish
                              from Noida, Uttar Pradesh
                              Aug 31, 2020
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                              My netbanking account always remain locked since i opened the account.. After i regenerate ipin password it gets locked again after 30 mins then again i have to regenerate it i have complained everywhere still no solution
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                rajesh seendripu
                                Aug 31, 2020
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                                Resolved

                                I have cancelled a order on flipkart, i immediately got a msg from hdfc that

                                Ur transaction on hdfc bank debit/atm card ending 4036 for rs. 11999.00 has been credited/reversed by flipkart payme on[protected] :17:03:10

                                I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                                Sep 1, 2020
                                Complaint marked as Resolved 
                                amount credited after 20 h
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Puneeta Anand
                                  Aug 31, 2020
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                                  My hdfc credit card number [protected] has been disabled by hdfc bank. It got disabled in 2013 wherein there was a dispute because of wrong commitment from hdfc collection representative and their customer support team. They kept charging me with a lot of interest with my complaint unresolved.
                                  In 2013 they blocked my card, deducted 50, 000 from my account without my consent.
                                  I did not take any action back then and was just fine being rid of that card.
                                  Now in 2020 where i’ve no card, they cleared all their dues and no guidance from the branch about how to resolve this. They have charged me 15664rs. Their customer care number never lets me make a complaint on phone.
                                  I am unable to get rid of this and still in a huge stress because of my poor cibil score. That too for something i have paid more than double the amount that i spent. I have a decent credit history for all my other financial needs otherwise.
                                  Hdfc has made my life miserable and i want to take strict action for this.
                                  I have all the related mails wherein i have made a request to them to disable my card amd services.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    J
                                    Jagdish Singh
                                    from Thanesar, Haryana
                                    Aug 31, 2020
                                    Resolved
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                                    Resolved

                                    Address: PANIPAT
                                    Website: NA

                                    Dear team,
                                    My self rahul kumar dabodhia, i am using hdfc cerdit card. I used credit card on month of may (25th may 2020) and some inr 6000 amout to be cash back in my account refer samsung cash back hdfc card offer after completion of 60 days.
                                    But after numerous call to customer care the are not responding.
                                    Kindly help to resolve issue
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We request you to provide us with the complete offer details received from the bank along with header and footer to enable us assist you.

                                    -Anay
                                    HDFC Customer Assistance
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                                      V
                                      Vijendra Kumar Patel
                                      Aug 31, 2020
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                                      Address: buddhipur mariahu

                                      Cancellation of one assist mfee membership
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with7425 without my concern on date:29/08/2020. I am not interested about this service and don't want this one assist mfee membership any more. So cancel the membership and refund this debited amount of rs 1399/-

                                      Name - vijendra kumar
                                      Mobile - [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Sunand Kumar Sasmal
                                        Aug 31, 2020
                                        Resolved
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                                        Resolved

                                        Address: PATIA,BHUBNESWAR,ODISHA

                                        I hv recharged my dish tv on 30th july-2020 through ccapaytmcom @7.44am via hdfc net bank of 285/.
                                        But till now no recharge activate or refunded.
                                        So plz refund my ammount.
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 31, 2020
                                        Updated by Sunand Kumar Sasmal
                                        plz reply me ASAP.
                                        Verified Support
                                        Aug 31, 2020
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the transaction details. Please mention reference number TW[protected] for us to promptly respond to you via e-mail. -Manoj

                                        -Anay
                                        HDFC Bank Customer Assistance
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