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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 347

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M
Monte09
Aug 28, 2020
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Address: HDFC BANK, KG MARG, CP, DELHI
Website: Www.hdfcbank.com

Why amount of 1116.06 have been on hold by hdfc, now my account in showing in minus with same amount. This is my salaried saving account and i have never faced thia issue in the past. Please advise.
HDFC Bank customer support has been notified about the posted complaint.
Aug 28, 2020
Updated by Monte09
Why this ia showing resolved without any comments.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance
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    Deb Jyoti Ghosh
    Aug 28, 2020
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    Website: hdfcbank.com

    Hi HDFC Bank,

    I am not receiving OTP over email. I have checked my email settings, and nothing is being blocked.

    I am receiving advertising mail from HDFC Bank.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ranvir Jain
      Aug 28, 2020
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      Address: Ideal enclave phase 1,bablatala Babalatala

      Has paid wbsedcl 16422 using qr code from Paytm rrn number[protected] transaction successful but not showing payment in wbsedcl kindly update or refund the money
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        G
        gopal bajpai
        Aug 28, 2020
        Resolved
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        Resolved

        My HDFC fastag id[protected] also debited by adjustment entry two time
        26 aug 2020 580rs

        26 aug 2020 205rs
        UP78FT1651
        my all transactions on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN
        i have checked on WWW.TIS.NHAI.GOV.IN

        i think it was charge by HDFC not told to Customer before buying fastag.

        never buy HDFC fastag.
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

        -Anay
        HDFC Bank Customer Assistance
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          P
          Prakashst
          Aug 28, 2020
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          Address: Pune

          I hold diners hdfc credit card and been seeing that points are expiring every month from last 1 year, last time i was told this are old rewards points which was unused and hence lapsed but this seems to be continuing from last 1 years and more . HDFC customer care has never been satisfying in resolving the issue .
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 28, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Customer Assistance
          Aug 30, 2020
          Updated by Prakashst
          Why dont you provide me service request ref no, what is TT
          Sep 05, 2020
          Updated by Prakashst
          If you can reply to this then let me know .
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            A
            abhisheksu
            Aug 28, 2020
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            Address: Kharghar, Navi Mumbai

            I have to activate my net-banking...

            I am choosing registered number + e-mail:
            The problem is 3 digit otp comes to the registered number but the email never arrives, i don't know why is it happening.

            Please note: Other emails from hdfc bank arrives like hdfc ads and even i received Smart statement also, but not otp.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              aditi_virgo
              Aug 28, 2020
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              Address: H.NO-199 MAHADEWA BUZURG NIRALA NAGAR COLONY, NEAR PETROL PUMP SONAULI ROAD

              My upi id debit card net banking was blocked, now my netbanking and debit card is unblocked, however i am not able to make any transaction through upi app it says its declined by bank, neither branch is able to help me nor the phone banking, kindly help
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Ravindergulati4
                Aug 27, 2020
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                I was offered 0% processing fees and agent told me stamp duty charges will be refunded as cashback. But just before disbursement I was told 9000 rupees charges as pf and stamp duty. I told them not to process loan still forcefully disbursement was done without my consent. A/c no[protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  S Abdul R
                  Aug 27, 2020
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                  Address: Mumbai

                  Hdfc had auto debited my rs. 82 from my account. I have not done any transactions of such debited amount. I request to please refund my deducted amount back asap.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    Narender151193
                    Aug 27, 2020
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                    The hdfc bank has put a hold on my funds of rupees 638.97 as mi revenue hold through gefu, ac number is
                    Account number: [protected]
                    Ifsc: hdfc0001433
                    Branch: HISSAR JINDAL CHOWK
                    The customer service is not able to give any info on this.
                    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shaadma Khan
                      Aug 27, 2020
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                      Hello,
                      The minimum balance limit for my salary account is Zero, but still for some reason I am being charged 858 rupees and it is displayed as "mirevenue hold through gefu". My account balance has gone in negative. Please respond asap. I am not going to deposit money against such charges, or I will simply change the bank.
                      +2 photos
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                        H
                        harry setia
                        Aug 27, 2020
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                        I have applied my 2-fastag on 16 january, now many months have been passed, i didn’t received my fastag, or any refund, kindly please resolve my issue, my fastag application refrence number is-HFR01376540, i dnt want fastag now, i want my money back, thank you,
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Seemaa Daundkarr
                          Aug 27, 2020
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                          Address: HDF Bank Mumbai Lower Parel

                          HDFC auto-debited 295.00 from my account without any consent. This is a breach of trust. and this is totally unethical. I need an immediate refund of my money.

                          ISAQMC-Apr-Jun[protected]MIR[protected].00
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            vijayr119
                            Aug 27, 2020
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                            I have paid for fastag in the month of december 2019 app no: hfr847127 but not yet received the fastag to my address.. It's been almost more than 8 months and i have called customer service and asked for a refund and they said the refund amount will get credited within 3 days but i haven't received a single amount. And no reply for my emails.

                            Now, i need to get the refund and as well as compensation for making me to wait for long time in the toll gate.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 27, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                            -Anay
                            HDFC Bank Customer Assistance
                            Sep 01, 2020
                            Updated by vijayr119
                            I have already email to that address and nobody has replied back.. attached screenshot for your reference

                            Also, see the date of the email with no reply for that.

                            Sep 01, 2020
                            Updated by vijayr119
                            Because of your worst service I'm just suffering here. I need to get the refund and compensation at the same

                            Sep 08, 2020
                            Updated by vijayr119
                            Can I have the update on this?
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                              A
                              Alok Tanwar
                              from Bengaluru, Karnataka
                              Aug 27, 2020
                              Resolved
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                              Resolved

                              Hello hdfc team,
                              I requested for loan, so i paid application fee, which is around inr 6000.
                              But very next day i changed my mind and want to cancel this process and want my money back.
                              I am chasing monika. [protected]@hdfcsales.com
                              But she is not replying since a week.
                              This is a # service, because when i say process the order.. They called me immediately and now i am saying cancellation... Now she is not even replying.
                              Please do asap.
                              I want my money back at any cost...
                              Here is my receipt details..

                              File no.[protected]
                              Transaction reference no.
                              : shdf[protected]
                              Bank reference no —[protected]
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 31, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We note that you have availed loan from HDFC Ltd.
                              Kindly liase with them at http://bit.ly/33ZO7P for any Queries / Feedback / Complaints pertaining to HDFC Ltd.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                A
                                amyy28
                                Aug 26, 2020
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                                I made a payment for college fees using HDFC Bank net banking option. The amount was really huge.. as soon as I entered the OTP, I received a message in the college portal saying session time out.
                                But I got message from HDFC that my money is debited..

                                I thought I'll wait for the transaction to get reverted.. but it's been 4 days I haven't received the amount back..

                                I regsitered a complaint in the net banking portal, got a docket number thorugh mail, using which I filled a complaint form as well. But it's been 2 days haven't got any response.

                                I also called the bangalore customer care number, made all the necessary key presses, ultimately when it was time to connect to customer care executive, the call would automatically get cut..

                                I tried calling my branch number, that was computer generated too and gave me a link as a message which redirected me to some EVA assistant.

                                THIS WAS NOT EXPECTED FROM HDFC.

                                I had always thought that HDFC would have one of the best user experiences.. and I'm sorry to say that I'm really disppointed. A huge money of mine is still trapped and I'm losing out on the last date of fees payment of college.

                                As a customer now I'm clueless as to what to do. I tried every single option available online. Can't go to any nearby branch also due to Corona scene.

                                Really disappointed.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Innocent_ishu
                                  Aug 26, 2020
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                                  Address: Unit No 4, Suncity Trade Tower, Old Delhi Gurgaon Rd, Sector 22A, Sector 21, Gurugram, Haryana 122001

                                  Dear team I have a salary account with HDFC bank let me explain the whole issue last year i took a personal loan from another finance company and did emi mandate for that loan with HDFC bank i gave permission to my bank for ACH payment for my loan emi but due to some dispute with the finance company regarding my loan I stopped maintaining balance in my account on emi due date and due to that I've been charged Debit return charges by bank and finance company both party, I have beard to much loss for my HDFC account as I've been charged Debit return charges multiple time in a singal month more than 8000 INR have been deducted from my account as debit return charges and still my account balance is showing in minus 7191 and bank has also hold my deposited amount of 7891 INR.
                                  I had dispute with bank executive regarding this issue but it's been more than six months and I haven't received any resulution for my complaint I request you to please look into this matter and give me resulution for the same as I'm going through very hard time due to this pendamic situation I have already lost my job in lockdown and there is no source of money I'm not able to buy grain to feed myself and my family I request you with my both hands attached 🙏🙏🙏 to help me with this as soon as possible.

                                  My name is YUSUF ALI
                                  AC no. [protected]

                                  Regards,
                                  Yusuf Ali
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 31, 2020
                                  Updated by Innocent_ishu
                                  It's been more than weey since I have reported complaint but still I didn't get a single call or text or mail from HDFC bank this is disgusting I never thought that HDFC Bank service can be so cheap 😓
                                  Verified Support
                                  Aug 31, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances.

                                  -Zubin
                                  HDFC Bank Customer Assistance
                                  Sep 03, 2020
                                  Updated by Innocent_ishu
                                  Please look into this matter and help with the same as it's already been 10 days since I have reported complaint I want a response as soon as possible.
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                                    P
                                    Pasdang
                                    Aug 26, 2020
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                                    Address: Gangtok

                                    I purchased a macbook pro in september 2019, i was assured a cashback after 120 days, now it’s been more than 9 months and i haven’t received it yet, i even talked to representative and she told me that they have already disbursed but i haven’t received yet.
                                    Any help would be great
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Inish Mishra
                                      Aug 26, 2020
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                                      Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                      1.. Dc intl pos txn markup+st[protected] rs. 9.29
                                      2.. Dc intl pos txn markup+st[protected] rs. 12.38
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        amitthakur1122
                                        Aug 26, 2020
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                                        Address: HDFC Life Insurance Company Limited (Formerly HDFC Standard Life Insurance Company Limited), Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011. Tel No: (022)67516666.

                                        GREETINGS
                                        A:-Complaint:-
                                        i have been misselled a policy by your manager at hdfc indore.
                                        and he guranteed me returns of 14% and a certificate of amount that i will get but today my money has lost and " I HAVE AUDIO RECORDINGS OF IT " "and i will file police complain and complain in irdai and consumer court if i dont get a solution.

                                        B:-details of policy :- policy name :-Hdfc progrowth plus, policy number:[protected], date of birth 18/02/1994, registered mobile number:-[protected]
                                        C:-description:-
                                        1:- The manager at hdfc indore palsikar branch has sold me a policy by telling many lies which are as follows
                                        a:- he lied that i will get 14% returns
                                        b:- polkicy is 100% risk free and you will get guranteed returns
                                        c: you will get a certificate of guranteed returns just like FD .
                                        d:- the money can be withdrawn any time .

                                        D:-
                                        SOLUTION:-So i request you to please return my money Rs 50000 with 14% interest or i will file police complain and complain in irdai and consumer court as I have audio recordings of conversations with manager.
                                        --
                                        HDFC Bank customer support has been notified about the posted complaint.
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