Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32890
Resolved
18416
Unresolved
14474
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 346

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Harsih301
Aug 30, 2020
Report
Copy

Address: CHENNAI

Due to wrong address i couldnot able to collect my card, now alert received as it returned to HDFC again kindly call to customer care, now i need to know whether it is in My home branch or possible to resend it to my new address which i updated recently kindly letme know as soon possible
HDFC Bank customer support has been notified about the posted complaint.
Sep 01, 2020
Updated by Harsih301
Still no response
Still now no response from any side o[censored]r bank, Credit card customer care service, helpline numbers, direct visit to bank but nothing respond, I dont understand whats your difficult in saying where is my credit card how could i collect it again or when you people able to resend it
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kalpagam Hari
    Aug 30, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: chennai, Mahalingapuram

    Dear Sir

    I have not been receiving OTP for online transactions to my registered mobile number. I used to receive the OTP about a month back but now it is not coming to my registered mobile number. It is extremely frustrating. I have tried calling the customer care number but no one is answering. My account is at Chennai, Mahalingapuram branch
    Aug 10, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 30, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    OTP not coming to registered mobile number when doing online transaction.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anirbanrakshit
      Aug 30, 2020
      Resolved
      Report
      Copy
      Resolved

      I had opted for the moratorium facility (April to august) for my hdfc bank credit card along with jumbo loans taken against the card. I had repeatedly mailed customer care, requesting them to stop auto pay deduction of emis against my jumbo loan.
      Inspite of my monthly mails emis have been run and deducted. I was unable to pay for 2 months. My account is showing negative balance due to the emi bouncing. The collection team has been calling and threatening me to pay the emis (And normal credit card dues) even when i have opted for the moratorium.
      As per details given in the hdfc bank’ website if any customer has availed the moratorium and his emis have been deducted then if the customer wants the money shall be re-credited in the bank account of the customer. I have repeatedly informed the bank officials to credit the emis of the jumbo loan, but they have denied to do so. Due to this unfair deducting of emis they my account is showing negative balance.in this regard i would like to request your goodself to have the emis wrongly deducted during the entire moratorium period returned to my account. They even threatened me and made me pay a part of the dues and an emi in the month of july.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. The reference number for this interaction is[protected].

      -Zubin
      HDFC Bank Custome Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        agabhin
        Aug 30, 2020
        Resolved
        Report
        Copy
        Resolved

        I closed this card before this year's annual fees were charged and diners black customer care told me that even if annual fees charged, it will be removed automatically from your system.

        I have been receiving daily 2-3 calls from your collection center. I have raised this issue over diners customer service multiple times, but the request still seems to be under process only.

        Please stop this harrasment from your collection center immediately. My card was closed before annual charges for this year were applied so there is no point of me paying them.
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          p.sreeraj4
          Aug 30, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Gr Flr, Peekays Arcade DNo 18/833, 837, Down Hill, Kottayam, Kerala 686519

          I had opened a jan dhan account recently with hdfc bank for my mom. But the day we received the account details and logged in to the online banking portal we saw a negative balance of ₹595. This is totally unacceptable as jan dhan account is a zero balance account and should not be charged any thing.
          I had sent a mail to hdfc support on the very first day (28 july 2020) i saw this and did not receive a reply from them until today (30 august 2020).

          Account no: [protected]
          +1 photos
          Nov 23, 2020
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 02, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

          -Nadia
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Dt.Vinay Singh
            Aug 30, 2020
            Report
            Copy

            Hi i am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- (One assist mfee charges) from my credit card number ending with 3983 without my concern on date:27/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
            HDFC Bank customer support has been notified about the posted complaint.
            HDFC quCustomer care also not available, cant pick the phone
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Aug 30, 2020
              Resolved
              Report
              Copy
              Resolved

              HDFC bank has put rupees 885 on hold without any intimation.
              Its a salary account.
              Their customer service team is the worst in the entire universe.
              No one is answering my question and keeping me on hold for hours.
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 30, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Suyash2739
                Aug 30, 2020
                Report
                Copy

                I opened my account on 24th july from nagaon branch hdfc bank. It's been over a month and i still didn't receive my welcome kit. I went to your branch and they were didn't help me at all they just said me that it will come. I asked them for my welcome kit so they just gave me my tracking number and said that it's not our job to get your kit. They also filled wrong email id during registration. I asked them to change it and they filled for it but its been 4 weeks and my email has not been changed. They said that they filled for it and it is not uploaded in the system. It has been 4 weeks since they filled for it. So i cannot even use online banking.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  U
                  Uts173
                  from Gubbi, Karnataka
                  Aug 30, 2020
                  Report
                  Copy

                  Hi, i had recharged my airtel mobile number with amount 647 via hdfc payzapp application. Transacation was successful and the same amount was deducted from my account but recharge was not done. I send a mail regarding this but no one is responding to mail or calls. Even on their number no one responds. Please help.
                  +1 photos
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pranav khedekar
                    Aug 30, 2020
                    Report
                    Copy

                    Hello

                    I have taken laptop on the offered of 10% cashback after 90 days, now loan is also over but cashback does not received.

                    Loan no:[protected]

                    Thanks
                    HDFC Bank customer support has been notified about the posted complaint.
                    How much time now its 10 months after purchase
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rk0612
                      Aug 29, 2020
                      Report
                      Copy

                      Address: hyderabad

                      Hi,

                      When I go through my account statement of HDFC, I see the bank is deducting Rs855 every year on Aug or Sept, it happened this month as well on 27th Aug again. And they even deducting Rs5.90 twice a month. This incident is happening without any knowledge of mine and is happening from 2 years. I am trying to contact them but they are not even responding properly. Can someone help me getting my money back.
                      +4 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer.

                      Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
                      Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
                      Please note:
                      1 Outgoing Charges will be applicable for :
                      IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
                      IMPS Fund Transfer done using account number option to Other Banks.
                      2 No charges will be applicable for IMPS inward transactions
                      Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mkmilanmaji
                        Aug 29, 2020
                        Report
                        Copy

                        I recently done a wrong recharge on [protected] operator jio via hdfc payzapp.. Transaction details are attached in image contact both customer care nothing resolved and satisfactory answer given. They said they can't do anything. Report instantaneously at payzapp customer care.
                        +2 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Aug 29, 2020
                        Updated by mkmilanmaji
                        I want refund
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Clint Jose
                          Aug 29, 2020
                          Report
                          Copy

                          Address: [email protected]

                          I have received a notification email today (29.08.2020) saying that "based on verbal consent given to them" my hdfc credit card has been debited towards membership fee.
                          I haven't given any verbal or written consent to debit my account with such things. This should be reversed immediately and compensated
                          +1 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Hâssâñ D Vîjâÿ Addiçt
                            Aug 29, 2020
                            Report
                            Copy

                            Hi sir,
                            My account details as below,
                            Account holder: s a abul hasan
                            Account number: [protected]
                            Ifsc: hdfc0000024
                            Branch: valsaravakkam
                            Mmid:9240923

                            In my account there is some account is in hold can i know the reason why it's being hold please release my amount and i need a call back from your team
                            Please respond immediately
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              priyankamsavalge
                              Aug 29, 2020
                              Report
                              Copy

                              Hi, I have returned the product back to Amazon. Amazon has refund the amount. I received message from HDFC Ur transaction on HDFC Bank DEBIT/ATM Card ending 1275 for Rs. Xxxx.00 has been credited/reversed by AMAZON on[protected]:05:25:38. I did not received the amount in account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                arnab19
                                Aug 29, 2020
                                Report
                                Copy

                                I had bought an activa on 15 sep 2005, from om sai honda, malad. It was financed by centurion bank. I’ve paid all my emis.
                                How do i get an noc as centurion bank is now merged with hdfc bank?
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  snysingh
                                  Aug 29, 2020
                                  Report
                                  Copy

                                  From last 3 months i am getting wrong credit card statement. Even after paying the bill, the credit amount is again coming as bill.
                                  This month, aug i have cleared all the bill, though the amount credited was more than the debited.
                                  Then, also a bill of 12000 approx has came.

                                  Consumer Deatils:
                                  Sony Singh
                                  DOB : 28/01/1994
                                  Contact No: [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    prateekmah
                                    Aug 29, 2020
                                    Report
                                    Copy

                                    Alert!
                                    Mandate reference no: hdfc[protected]xxxx issued to national securities clearing corp. Ltd with value rs. 100000.00 and frequency adho is received today for processing.

                                    I did not initiate this transaction not sure why did i get this message from jd-hdfcbk
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      MOHAMED RIZWAN S
                                      Aug 29, 2020
                                      Report
                                      Copy

                                      Chennai HDFC Personal Loan - 21534428 : Mohamed Rizwan

                                      Address: Chennai

                                      This is a true and honest information..need urgent help required from this complaint forum...

                                      First of all, I joined wipro IT company in the year Dec 2011.. Once joined HR asked to get the bank account updated in the records for salary credit..i already had a HDFC savings account in Chennai (Chitlapakkam) branch, since my company HR provided hdfc contact person who provide the initial hdfc bank instant account opening kit (...
                                      +15 photos
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy
                                      N
                                      Aug 29, 2020
                                      Report
                                      Copy

                                      I was charged hefty amount of finance charge on my credit card. Later on I contacted my personal banker for it after lot many attempts. I even sent many mails to hdfc. Finally after several talks my personal banker agreed to reverse about[protected] back on my cards account by 14-21 June 2020.
                                      Later on today it’s been almost 2.5months I have been trying to contact her and even her manager but none of them is picking any call. In this span I have made more than 100 calls to both of them but they are unresponsive. When it’s their responsibility they step back. I request the person incharge on this medium to help me out ASAP.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit