HDFC Bank Complaints & Reviews

I have recently had a very poor experience with HDFC bank - relationship manager "Surbhi Johri" from Janak Puri, New Delhi.

My name is Yashpal Singh and I have a savings account (Classic Customer) in the HDFC Bank.

A couple of days ago my relationship manager (Surbhi Johri) called me to upgrade the credit card and I refused them not to upgrade because my mailing address is old and there is no receiver also I cannot receive it from there.

Then RM (Surabhi Johri) said no matter sir when the courier boy comes to deliver, you will tell me, We will submit it to your home branch.

Me: I said are you sure?.
RM: pretty sure sir we will dispatch to the home branch at Janak Puri, New Delhi.
Me: I said then okay! (you can also check recorded this conversation)

After some days the courier boy (blue dart) went to deliver it to my old address and I have not met at that address and the blue dart tracking status is showing - C'Nee Shifted From The Given Address

I have tried contacting her so many times but no success and if she calls, she does not speak anything and that call was put on hold!

I am disheartened by the repeated ignorance of the relationship manager called Surbhi Johri, she is supposed to be handling my account. So what is the benefit of such a relationship manager?
She is a really poor relationship manager!

Also, please take strict action on the Relationship Manager called Surbhi Johri. Why did she lie that your credit card will be delivered to the home branch?

Hello,
My name is Kamini Joshi.
I have a savings account with Hdfc bank, Andheri west, Mumbai.
I have been charged Rs 118 by the bank on 18th Nov 2020.
Is it valid to charge and I want it refunded.

Regards

I submit request many time but their is no response. my DOJ EPF and DOE EPF is not update in my pf account my last working day is update but my pension details is not update in my PF account.I want to withdrawal my pension funds so Pls update my all details in my PF account.
Emp code - adfc86604
Designation - junior officer in customer service desk in Hdfc bank industrial area chandigarh in operation department

Hello,

I'm facing a net banking login issue from passed 2 week. I went to the branch located in my city still not getting any response.
Whenever I'm trying to login and password reset I'm getting an error message including Account Locked for the User.
Due to this I can't able to check my credit card statement and account statement.
Not getting any support from customer support and as well as from the branch located at Amalner Maharashtra India.

My Account Details:

Account Name: Saurabh Rajendra Nikam
Account Number: [protected]
IFSC Code: HDFC0002049
Branch Name: Amalner Branch of HDFC Bank
Customer ID:[protected].

Refer the attached snapshot for your reference.

Hello,
I have been having a savings account at Hdfc bank, Mumbai.
They have charged me Rs 118 as Adhoc statement charges on 18th Nov 2020.
I am logging a complaint against it.
They have never charged me before for statements.

Regards

For the last 1 week, I am unable to access my Credit Card statement, unbilled balance or redemption of reward points - basically any of the features online for my HDFC Credit Card.
It's always displaying -
YOUR REQUEST CANNOT BE PROCESSED TEMPORARILY.WE REGRET THE INCONVENIENCE CAUSED

The Eva AI & Phonebanking IVR too is worthless. Not resolving my issues and unable to reach a customer care agent.

Disgusting service!

My name is Jaspreet Saini and I have an account in hdfc bank they just start deducting money from my credit without issue worst bank evve just my credit card last digit 9266 and from last 2 month they just deduct money without my permission

On November 28, money has been deducted 199rs from my account. Please refund my money.

I tried to transfer funds from last 2-3 days, But I can't able to transfer funds to other account. I tried to transfer funds Via IMPS, NEFT to other Andhra bank holder. Everything is Ok steps:
1) Added Beneficiary Account.
2) Added Amount 50, 000/- and Remark
3) Clicked confirm option and in next page I confirmed everything but in the Next Step:

Error:
*** We regret to inform you that we could not complete your transaction. For more details, please contact your nearest HDFC Bank Branch, or our PhoneBanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...⇄ ***

My money has been blocked not able to do anything.

Tried calling customer care many times but your support services are very poor they ask me to wait for 24 hours 48 hours. I Even wrote multiple mails but no response. I really hate this type of Services.

Please resolve my issue As Soon As Possible

This is the inquiry of the order which I placed in RELIANCE DIGITAL with the 10% cashback offer.

I've ordered placed through HDFC account#[protected] for the amount of Rs. ₹12, 999 on 14 July 2020.

Post 90 days from the offer end date cashback of Rs. 500 not yet processed in the account.

Please refer the snapshot for more details about offer.

Kindly do the needful.

Cardholder name: Suresh
Contact number: [protected]

The customer service of HDFC bank is horrible.

I am holding an account with HDFC bank, on 2nd November 2020 I tries to withdraw Rs 10, 000 from one of Axis Bank ATM's in Bangalore.
The shutter of the ATM cash disperse slot opened twice, but did not disperse any cash. But my HDFC account got debited for Rs 10, 000.
The same day I reached out to HDFC Branch in HBR Layout and registered a complain. I visited the Branch again on 4th November 2020 to enquire about the complain, they did not take any action.
Hence I called HDFC customer and informed them about the ATM Dispute. After Following it up with the customer multiple times on 14th November 2020 they informed that Axis Bank has informed that the Cash was dispersed. But I did not get the cash from Axis Bank ATM, the cash dispersing shutter of ATM machine opened twice but did not disperse any cash. I am not sure where the cash went.

I have bean writing to [protected]@hdfcbank.com, no response.

I want to know where the Money went

I swiped my card on 03/07/2020 for samsung watch and i was supposed to get 10% cashback which i havent got it yet and it has been more than 120 days now and i cant keep calm anymore and im compelled to file a complain in consumer forum.

I was informed by HDFC officials for Salary account there will not be any charges be applied. Today i was deducted with 41rs for no reason. i Was not notified with a message but only after checking the statement i could see the back robbed my 41 rs. So cheap it is.

Dear Concern,
As I said in complaint subject, I have booked via Flatworldrewards JBL-Infinity Tranz 300 Wireless Sweatproof Earphones with Mic & my Order no. is #40916] (October 9, 2020).

Till now I have not received the above said product or I have not received any proper response for the concern.

Believing HDFC I have taken risk to book this product but if this type of response is from your franchise how can we be satisfied with the service, bringing to your kind notice for your further improvement action please.

Dear sir/madam,

A Few Months Ago I Applied for HDFC Bank Credit Card (through bank employee) from HDFC dugri Phase 1 ludhiana Branch.

Sales representative name was Girish

Contact Number -[protected]

few Weeks ago before i received a message - your credit card total outstanding amount is 2950 rupees

This Credit card has not yet received to me. I didn't activate this credit card and I didn't receive this credit card.

I would like to inform that sales person has clearly told that credit card is completely free card. He clearly said that there wont be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

Now it will be injustice if i had to pay annual fees which i was not communicated before taking card.

Its really very painful to spend time on this issue. I have already hotlisted regalia credit card before 1 months

Please Waived off this charges and cancel my credit card.

my credit card number is - 5522***********7592

My contact number is - [protected]

UPDATE: INR 6, 826.00 debited from A/c on 18-NOV-20. Info: FUND TRF DM. Avl bal:

When I called the customer care she dropped my call and didn't give any solution to this, my due date is 7th of every month, couldn't understand why this happen today.

This is very unprofessional and fraudulent behaviour. Kindly give a solution to this otherwise I will have to put this in social media.

Thanks and Regards.

I have applied for hdfc bank fastag on 04/11/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued sucessfully. My customer id is[protected]. Till date i have not received the fastag. I am a customer of hdfc bank for the past 3 years. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.

My balance is automatically debited so many times, yesterday they put my balance on hold 1460 rs.
I have no job, this is my salary account, I can't maintain balance, I am really so much frustrated.

It's my request to Hdfc branch to refund my whole amount till they cut.

I am really so sad.

I received a message from HDFC bank saying an amount of 129.00 was used on Credit card at amazon1258999. This was happened without notice. Plesae help in resolve the issue. Looks like many people has faced this issue with amazon1258399.

Account/Customer ID: [protected]
Registered Contact Details/Email ID: [protected]@live.com
Credit Card Number: [protected]

महोदय/महोदया,

मैं, जावेद, शंकर नगर एक्सटेंशन कृष्णा नगर दिल्ली का निवासी हूँ और आपको सूचित करना/बताना चाहता हूं क्योंकि मुझे दिनांक 01/05/2020 की सुबह अपने फोन पर एक संदेश मिलता है और जब मैं संदेश पढ़ता हूं, तो मुझे पता चलता है कि मुझे रु 2, 00, 000/- इंस्टा जंबो लोन मिला है जबकि मैंने इंस्टा जंबो लोन के लिए आवेदन नही किया। जब में कृष्णा नगर बैंक जाता हु और ये सारी बात बताता हु तो बैंकर मुझे एक ई-मेल ID और एक फ़ोन नंबर देता है मगर बैंक से कोई हल नही निकलता और ना ही फ़ोन नंबर से फिर में ई-मेल पर मेल करता हु।

वे यह मेल ID customerservices.[protected]@hdfcbank.com और फ़ोन नंबर [protected] है

उसके बाद फिर मुझे एक ई-मेल मिलता है जिसमे यह लिखा होता है हमारे ग्राहक सेवा कार्यकारी अधिकतम 12 से 14 कार्य दिवसों में जवाब देंगे। मगर मुझे कोई जवाब नही मिलता मैंने दूसरी मेल डाली उसका भी कोई जवाब नही मिला इंस्टा जंबो ऋण को रद्द करने के लिए तीसरा अनुस्मारक ई-मेल करता हु फिर भी मुझे कोई जवाब नही मिला इसमे मई का पूरा महीना निकल जाता है मुझे इस इंस्टा जंबो लोन की जरूरत नही है मुझे लोन के लिए फोन आते थे लेकिन मैंने कोई भी ऐसा बटन नही दबाया ताकि लोन का आवेदन किया जा सके और मै कॉल काट देता था

यह आपको सूचित करना है कि जिस ऋण के लिए आवेदन नही किया गया है उसे तुरंत रद्द करवा दे और बिना किसी चार्ज के HDFC बैंक इसको वापस ले।
में नही चाहता कि मेरे अकाउंट से कोई भी अमाउंट कटे और में नही चाहता की मेरा सिबिल स्कोर खराब हो इस लोन के चकर में।

मेरे मोबाइल पर फिर से एक और मैसेज आता है जिस में HDFC Bank Credit Card loan ending With 7854 और इसको मेरे सेविंग अकाउंट से लिंक किया है ऐसा मैसेज आया और फिर मैंने अपना सेविंग अकाउंट चेक किया तो लिंक हो चूका था फिर भी तीन ई-मेल करने के बाद भी ये HDFC बैंक ऋण प्रक्रिया आगे बढ़ाए जा रहा है ये HDFC बैंक की तो जबरदस्ती वाली बात हो गई।

में ये चाहता हु इसको रिमूव किया जाये जब मैंने इंस्टा जंबो लोन लेने के लिए आवेदन नही किया। तो ये जबरदस्ती क्यो दिया जा रहा है कृप्या करके इसको वापस करवाए और ये भी बताना चाहता हु कि में जब भी कस्टूमर केयर पर फ़ोन करता हु covid 19 की जानकारी के बाद फ़ोन कट जाता है जिससे की कस्टूमर केयर पर भी मेरी बात नही हो सकी और में बैंक भी गया फिर में अपनी सारी प्रॉब्लम बताता हु तो वो कहते है कि एचडीएफसी बैंक पहाड़गंज ऋण शाखा जाओ ये बात HDFC बैंक महिला कॉलोनी गान्धी नगर शाखा की बात है मेरी प्रॉब्लम का समाधान नही हुआ।

इंस्टा जंबो लोन के लिए मैंने एक से लेकर चौथा, पांचवां, छठा, सातवाँ, आठवाँ और दसवां रिमाइंडर भी डाला ईमेल पर मगर मुझे कोई जवाब नही मिला।
PriorityRedressal.[protected]@hdfcbank.com
customerservices.[protected]@hdfcbank.com
escalation.[protected]@hdfcbank.com
aditya.[protected]@hdfcbank.com

अतः श्रीमान जी से निवेदन है कि इस सन्दर्भ उचित कार्यवाही करने की कृपा करें।

प्रार्थी नाम :- Javed
पता :- H. No. 29, Street no. 12, Shankar Nagar Extn.,
Krishna Nagar Delhi - 110051
Mob. :- [protected]