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2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 349

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A
agabhin
Aug 30, 2020
Resolved
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I closed this card before this year's annual fees were charged and diners black customer care told me that even if annual fees charged, it will be removed automatically from your system.

I have been receiving daily 2-3 calls from your collection center. I have raised this issue over diners customer service multiple times, but the request still seems to be under process only.

Please stop this harrasment from your collection center immediately. My card was closed before annual charges for this year were applied so there is no point of me paying them.
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2020
HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance
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    p.sreeraj4
    Aug 30, 2020
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    Address: Gr Flr, Peekays Arcade DNo 18/833, 837, Down Hill, Kottayam, Kerala 686519

    I had opened a jan dhan account recently with hdfc bank for my mom. But the day we received the account details and logged in to the online banking portal we saw a negative balance of ₹595. This is totally unacceptable as jan dhan account is a zero balance account and should not be charged any thing.
    I had sent a mail to hdfc support on the very first day (28 july 2020) i saw this and did not receive a reply from them until today (30 august 2020).

    Account no: [protected]
    Nov 23, 2020
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2020
    HDFC Bank Customer Care's response     Dear Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

    -Nadia
    HDFC Bank Customer Assistance
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      D
      Dt.Vinay Singh
      Aug 30, 2020
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      Hi i am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- (One assist mfee charges) from my credit card number ending with 3983 without my concern on date:27/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
      HDFC Bank customer support has been notified about the posted complaint.
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      HDFC quCustomer care also not available, cant pick the phone
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        P
        [email protected]
        Aug 30, 2020
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        HDFC bank has put rupees 885 on hold without any intimation.
        Its a salary account.
        Their customer service team is the worst in the entire universe.
        No one is answering my question and keeping me on hold for hours.
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2020
        HDFC Bank Customer Care's response         Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Manoj

        -Anay
        HDFC Bank Customer Assistance
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          S
          Suyash2739
          Aug 30, 2020
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          I opened my account on 24th july from nagaon branch hdfc bank. It's been over a month and i still didn't receive my welcome kit. I went to your branch and they were didn't help me at all they just said me that it will come. I asked them for my welcome kit so they just gave me my tracking number and said that it's not our job to get your kit. They also filled wrong email id during registration. I asked them to change it and they filled for it but its been 4 weeks and my email has not been changed. They said that they filled for it and it is not uploaded in the system. It has been 4 weeks since they filled for it. So i cannot even use online banking.
          HDFC Bank customer support has been notified about the posted complaint.
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            U
            Uts173
            from Gubbi, Karnataka
            Aug 30, 2020
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            Hi, i had recharged my airtel mobile number with amount 647 via hdfc payzapp application. Transacation was successful and the same amount was deducted from my account but recharge was not done. I send a mail regarding this but no one is responding to mail or calls. Even on their number no one responds. Please help.
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              pranav khedekar
              Aug 30, 2020
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              Hello

              I have taken laptop on the offered of 10% cashback after 90 days, now loan is also over but cashback does not received.

              Loan no:[protected]

              Thanks
              HDFC Bank customer support has been notified about the posted complaint.
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              How much time now its 10 months after purchase
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                R
                rk0612
                Aug 29, 2020
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                Address: hyderabad

                Hi,

                When I go through my account statement of HDFC, I see the bank is deducting Rs855 every year on Aug or Sept, it happened this month as well on 27th Aug again. And they even deducting Rs5.90 twice a month. This incident is happening without any knowledge of mine and is happening from 2 years. I am trying to contact them but they are not even responding properly. Can someone help me getting my money back.
                HDFC Bank customer support has been notified about the posted complaint.
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                Dear Customer.

                Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
                Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
                Please note:
                1 Outgoing Charges will be applicable for :
                IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
                IMPS Fund Transfer done using account number option to Other Banks.
                2 No charges will be applicable for IMPS inward transactions
                Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.

                -Nadia
                HDFC Bank Customer Assistance
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                  M
                  mkmilanmaji
                  Aug 29, 2020
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                  I recently done a wrong recharge on [protected] operator jio via hdfc payzapp.. Transaction details are attached in image contact both customer care nothing resolved and satisfactory answer given. They said they can't do anything. Report instantaneously at payzapp customer care.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 29, 2020
                  Updated by mkmilanmaji                   I want refund
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                    C
                    Clint Jose
                    Aug 29, 2020
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                    Address: [email protected]

                    I have received a notification email today (29.08.2020) saying that "based on verbal consent given to them" my hdfc credit card has been debited towards membership fee.
                    I haven't given any verbal or written consent to debit my account with such things. This should be reversed immediately and compensated
                    HDFC Bank customer support has been notified about the posted complaint.
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                      H
                      Hâssâñ D Vîjâÿ Addiçt
                      Aug 29, 2020
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                      Hi sir,
                      My account details as below,
                      Account holder: s a abul hasan
                      Account number: [protected]
                      Ifsc: hdfc0000024
                      Branch: valsaravakkam
                      Mmid:9240923

                      In my account there is some account is in hold can i know the reason why it's being hold please release my amount and i need a call back from your team
                      Please respond immediately
                      HDFC Bank customer support has been notified about the posted complaint.
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                        priyankamsavalge
                        Aug 29, 2020
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                        Hi, I have returned the product back to Amazon. Amazon has refund the amount. I received message from HDFC Ur transaction on HDFC Bank DEBIT/ATM Card ending 1275 for Rs. Xxxx.00 has been credited/reversed by AMAZON on[protected]:05:25:38. I did not received the amount in account.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          arnab19
                          Aug 29, 2020
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                          I had bought an activa on 15 sep 2005, from om sai honda, malad. It was financed by centurion bank. I’ve paid all my emis.
                          How do i get an noc as centurion bank is now merged with hdfc bank?
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            snysingh
                            Aug 29, 2020
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                            From last 3 months i am getting wrong credit card statement. Even after paying the bill, the credit amount is again coming as bill.
                            This month, aug i have cleared all the bill, though the amount credited was more than the debited.
                            Then, also a bill of 12000 approx has came.

                            Consumer Deatils:
                            Sony Singh
                            DOB : 28/01/1994
                            Contact No: [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              prateekmah
                              Aug 29, 2020
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                              Alert!
                              Mandate reference no: hdfc[protected]xxxx issued to national securities clearing corp. Ltd with value rs. 100000.00 and frequency adho is received today for processing.

                              I did not initiate this transaction not sure why did i get this message from jd-hdfcbk
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                MOHAMED RIZWAN S
                                Aug 29, 2020
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                                Chennai HDFC Personal Loan - 21534428 : Mohamed Rizwan

                                Address: Chennai

                                This is a true and honest information..need urgent help required from this complaint forum...

                                First of all, I joined wipro IT company in the year Dec 2011.. Once joined HR asked to get the bank account updated in the records for salary credit..i already had a HDFC savings account in Chennai (Chitlapakkam) branch, since my company HR provided hdfc contact person who provide the initial hdfc bank instant account opening kit (...
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                                N
                                [email protected]
                                Aug 29, 2020
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                                I was charged hefty amount of finance charge on my credit card. Later on I contacted my personal banker for it after lot many attempts. I even sent many mails to hdfc. Finally after several talks my personal banker agreed to reverse about[protected] back on my cards account by 14-21 June 2020.
                                Later on today it’s been almost 2.5months I have been trying to contact her and even her manager but none of them is picking any call. In this span I have made more than 100 calls to both of them but they are unresponsive. When it’s their responsibility they step back. I request the person incharge on this medium to help me out ASAP.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Monte09
                                  Aug 28, 2020
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                                  Address: HDFC BANK, KG MARG, CP, DELHI
                                  Website: Www.hdfcbank.com

                                  Why amount of 1116.06 have been on hold by hdfc, now my account in showing in minus with same amount. This is my salaried saving account and i have never faced thia issue in the past. Please advise.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Aug 28, 2020
                                  Updated by Monte09                                   Why this ia showing resolved without any comments.
                                  View replies
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Customer Assistance
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                                    D
                                    Deb Jyoti Ghosh
                                    Aug 28, 2020
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                                    Website: hdfcbank.com

                                    Hi HDFC Bank,

                                    I am not receiving OTP over email. I have checked my email settings, and nothing is being blocked.

                                    I am receiving advertising mail from HDFC Bank.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Ranvir Jain
                                      Aug 28, 2020
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                                      Address: Ideal enclave phase 1,bablatala Babalatala

                                      Has paid wbsedcl 16422 using qr code from Paytm rrn number[protected] transaction successful but not showing payment in wbsedcl kindly update or refund the money
                                      HDFC Bank customer support has been notified about the posted complaint.
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