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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 349

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J
Jain Shripal
from Mumbai, Maharashtra
Aug 25, 2020
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I have bought apple iPhone 11 with 6000 rs cashback offer but cashback not recieved yet they have claimed to pay cashback within 120 days. Mobile seller said to contact bank but didn't got proper answers in bank branch. 12/10/19 POS 533136XXXXXX4663 ARIHANT ELECTRON PO [protected] 12/10/19
Refernce no of payment.
Pl contact [protected] for further details
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    K
    kushshukla09
    Aug 24, 2020
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    Hi,

    I am very disappointed, I had applied hdfc easyemi credit card via my login NetBanking.

    I fill all the details and upload my documents and salary slip.Next morning I received message[protected] Your online Credit Card application DCC[protected] has been submitted and is subject to internal policies and guidelines. Our representative will get in touch with you soon for further processing of you application. Click here https://apply.hdfcbank.com/dapweb/TrackApplication to track the status of your application.--_[protected] then in afternoon I got a call from [protected] hdfc her name neelam she told me that your credit card is processed and your limit is 50k and it will dispatch with in 2 days then I relaxed...then i thought to check status of my credit ...I was shocked to that application decline without in msg or email they declined and before that they confirmed everything like credit limit.

    I very upset during this lockdown I applied this card to release my burden but all in vain as I am their hdfc account holder customer they do like this. I need justification along with card.

    [protected]

    Attaching some prof
    +3 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 24, 2020
    Updated by kushshukla09
    how its shows resolved.
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      K
      Kitty Taleja Maggo
      Aug 24, 2020
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      Cust id[protected]
      Rs 3790.11 is what the bank has kept on hold against Gefu which is quite unclear.
      Kindly give me information on how to get this amount released and how do I continue banking with Hdfc.( like what final charges payments so do I need to pay as I have insufficient funds too in my account.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Arch@d
        from Mumbai, Maharashtra
        Aug 24, 2020
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        Three transactions of rs. 485.37, 602 and 698 were reversed by amazon on 14th July 2020 but the amounts are not credited into my bank account. Transaction was done through hdfc debit card. Received the messages copied below from the bank on my registered mobile number but the amount is still not reflecting in my account.

        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 485.37 has been credited/reversed by AMAZON on[protected]:14:05:31

        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 698.00 has been credited/reversed by AMAZON on[protected]:14:05:01

        Ur transaction on HDFC Bank DEBIT/ATM Card ending 4248 for Rs. 602.00 has been credited/reversed by AMAZON on[protected]:05:21:19

        I have attached a screenshots of the messages that i got from hdfc bank after the transaction was reversed, but the amount hasn't been credited yet.
        +2 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Samkit Dosi
          Aug 24, 2020
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          Website: www.hdfcbank.com

          To
          NODAL OFFICER OF HDFC BANK
          Parul Sharma
          Jaipur

          Hello
          My name is Samkit Doshi From Jodhpur (Rajasthan)
          My reference number [protected].
          We have Hdfc account from More Than 10 years and We Have 3 Accounts in HDFC Bank.
          Around 2 year back my personal banker forced me to take credit card they said you will not be charged any extra amount that is my guarantee i said ok.
          Now Before Lockdown around JAN 20 OR FEB 20 He called me and said you are incurring Finance Charges from the Date of issue of Credit Card.
          Afterwards credit card was issued and personal banker have set my account settings to minimum amount due and i incurred finance charges till date and Personal Banker said that you account settings have been changed. Even i don’t know how to change the setting via net banking and before 1 month my personal banker has been changed by HDFC Bank. I am Trying at every level by no one is Helping.
          Jodhpur Branch is Also Not Solving the Issue.
          My Personal Banker Was From Jaipur Name Ankit Verma.
          I Am 99% Sure That settings have been Changed By Them because at the time of issue of credit card he only has done the settings I even don’t know how to change the settings .
          I Need My Finance Charges Back as soon as Possible.
          I Have Also filed a Complaint on consumercomplaints.in there also no response.
          Please solve the issue.
          Contact No
          Alternate Number
          Thanks.
          HDFC Bank customer support has been notified about the posted complaint.
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            G
            Gourav Dutta2020
            Aug 24, 2020
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            delay in current account opening

            I am an existing customer of hdfc bank for more than 5 years now. My customer id is 61037817. I got a very good service always from you so i thoughtof opening the current account also. I am very disappointed this time.

            I am starting a new business and i went to my nearest branch i. E. Gorabazar branch, kolkata. I submitted all my documents and the check also for opening the current account on 7th august and its 2 weeks now...
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            A
            ASHOK JAGLAN
            from Mumbai, Maharashtra
            Aug 24, 2020
            Resolved
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            Resolved

            Address: VPO kurana, Tehsil Israna, Distt Panipat

            I am customer of hdfc bank and from last 1 yr i am using hdfc bank salary account.
            I am very upset about hdfc bank credit card service. I see that today in monthly statement there are multiple charges are levied on me. Hdfc people committed to provide good service so i choose hdfc credit card. But i see there are multiple entry which are inaccurate they charged wrongly.
            I need my money revert back in my account other wise i am escalate this matter to rbi and consumer forum.

            Wrong charges applicable on my statement :

            Instaloan, INT NBR-01, [protected] (Reg# 09999999980823002648398)-704.55
            Instaloan, PRIN NB-01, [protected] (Reg# 09999999980823002648380)-2767.46

            Total : 3472.01 rs unnecessary charges levied on me

            I want the restatement with corrected amount with an early date.

            Thanks & regards,
            Ashok
            Credit card : 0745 (last 4 digit)
            [protected]
            Aug 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution. The reference number for this interaction is[protected].

            -Nadia
            HDFC Bank Customer Assistance
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              J
              Jijoshi
              from Kodinar, Gujarat
              Aug 24, 2020
              Resolved
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              Resolved

              Address: BCT - Muldwarka, Mechanical Dept,Ambujanagar

              I have activated smart pay through hdfc bank credit card for paying my insurance policy. The amount for my policy number HDFC life 90562776, was deducted on 11.08.2020, against transaction number TXHC8712, but it not deposited to insurer till today insurance agent are keep calling me that your policy due date was 20.08.2020, but they have not received any payment.
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly note, we are operating with limited staff as part of the preventive measures for COVID-19. This may result in a delay in our response to your email. Our Customer Service Executives will respond within a maximum of (7) working days. In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.

              -Zubin
              HDFC Customer Assistance
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                G
                Gaipuilu Kamei
                Aug 24, 2020
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                i did not receive my welcome kit for the bank account i opened on 14 of august

                Hi, I have open my salary account with HDFC Bank on the 14 August online, also did my KYC on video call with the bank representative. The bank representative informed me that I will get my welcome kit in 7 days time but till now no news, it is impossible to reach any customer care representative, I need it for my salary to be credited in my account....
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                N
                NileshGaikwad1
                Aug 24, 2020
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                Address: Pune

                Dear HDFC,

                I have an account with hdfc that has been in active use for a couple of years. Today i noticed that on a quarterly basis deductions have been made under the head "isaqmc". I read around and found that this is being done for having the mutual fund buying ability via net banking.

                I do not recollect consenting to these quarterly deductions. Kindly stop deducting the same and reverse the charges made on the account.

                Thanks and regards

                Nilesh Gaikwad
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Ninder0130000
                  Aug 24, 2020
                  Resolved
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                  Resolved

                  Address: VILLAGE GOPALPUR PO BEAS PIND DISST JALANDHAR PUNJAB

                  The hdfc bank has put a hold on my funds of rupees 0.77 as mi revenue hold through gefu, account details is
                  Account number: [protected]
                  Ifsc: hdfc0008312
                  Branch: KISHANGARH BRANCH
                  Account type: savings account
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                  +1 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have checked our records and confirm that there is no negative balance in your account. Please check your account statement online for further details.

                  -Nadia
                  HDFC Bank Customer Assistance.
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                    L
                    Lidiya Selvaraj
                    Aug 24, 2020
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                    Dear Team,
                    On Aug 07 2020 around 9 pm transferred the amount 20000 to my beneficiary account after few seconds got the information as message the transaction incomplete due to time out issue. Still the amount is not refunded to my account. Raised complaints and informed personal banker and also registered the query. 20 days over even i didn't get the single information about my money. Please provide the information ASAP
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      SurajLohar
                      Aug 24, 2020
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                      I am a hdfc bank credit card holder. The bank has auto debited rs:1899 even though bank representative said there will be no deductions from my credit card ending with *17 on 18 july 2020. I m not interested about this service kindly cancel my membership and refund my debited amount of rs:1899 as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Suraj, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                        A
                        Abiyadav
                        from Bengaluru, Karnataka
                        Aug 24, 2020
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                        Address: BESANT NAGAR , CHENNAI

                        "nwd decchg 03-08-20 cardend", with this description from my account amount of rs. 29.50, rs. 27, rs. 29.50 was deducted on 18th august. Also my balance viewed as rs. -32. My account was a salary account. There should be no more extra deduction. But i suffer now. Please credit the amount deducted from my account.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          ashok mech
                          Aug 24, 2020
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                          Resolved

                          Dear sir/maam,

                          In this current bill statement, the amount of 6222.23 (24/07/2020) rs has been charged..

                          So i want to know, what is this and why is it added in my current bill..

                          So please help me in this and send me clarification for further to associate with credit card services..

                          Attachment is attached for your reference..

                          Regards
                          Ch.Ashok naidu
                          +1 photos
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 24, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have reviewed your comments and request you write to us at cc.[protected]@hdfcbank.com to enable us to do the needful.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            Itsamit99
                            Aug 24, 2020
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                            My signature is mismatch when i try to change my mobile number.. How can i update my signature for change my credit card details..?
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Skathuri
                              Aug 24, 2020
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                              Address: HDFC Bank

                              My. DP ID- IN301549
                              Demat Account no.[protected]. My customer ID 44651585 I am having salary account with hdfc gurgoan branch. Without my knowledge, they have created an demat account along with salary account. Last year they have charged 885 as a depositary charge for that. I called customer care and raised a complaint, but they are simply giving me the reasons not the solution. They have asked me to go to the bank directly for closure of demat so that i can get the refund. Even i walked to the nearest branch and submitted the letter, they failed to accept it and asked me to send a mail to [protected]@hdfcbank.com, but when i sent the mail, its not delivered since there is no email id existing. I don't know why the bank people is so irresponsible and cheating us by stealing our own money. I am going to transfer my salary account to other bank if this issue is not getting solved. Also i am going to suggest my company management and employees not to prefer hdfc account as a salary account.still this year also they charged Rs 826 dated 18 Aug 20 .Even i have closed my security account and demat account also I have sent email in month of July to [protected]@hdfc.com I didn't get any solution from bank if I not get my Refund I will close my salary account from Hdfc.
                              Regards..
                              Sumit
                              HDFC Bank customer support has been notified about the posted complaint.
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                                PAVAN K GIREESH
                                Aug 23, 2020
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                                Cancellation of one assist membership
                                I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1664 without my concern on date:20/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899.

                                Name: pavan k g
                                Mobile no: [protected]
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  padhu09
                                  Aug 23, 2020
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                                  Customer id[protected]
                                  Branch: ashoknagar, chennai
                                  Account type: salary account
                                  The customer service is not able to give any info on this.
                                  Why amount has been on hold in my account?
                                  I have attached the statement for reference.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Aaron Kankipati
                                    Aug 23, 2020
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                                    I am a hdfc bank credit card holder. The bank has auto debited rs. 1898/- from my credit card number ending with 9484 without my concern on date:13/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1898/-

                                    Name :- aaron kankipati
                                    Credit card number ending :- 9484
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Aaron, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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