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Updated: Mar 24, 2026
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R
rk0612
Aug 29, 2020
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Address: hyderabad

Hi,

When I go through my account statement of HDFC, I see the bank is deducting Rs855 every year on Aug or Sept, it happened this month as well on 27th Aug again. And they even deducting Rs5.90 twice a month. This incident is happening without any knowledge of mine and is happening from 2 years. I am trying to contact them but they are not even responding properly. Can someone help me getting my money back.
HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer.

Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax )
Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax )
Please note:
1 Outgoing Charges will be applicable for :
IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank
IMPS Fund Transfer done using account number option to Other Banks.
2 No charges will be applicable for IMPS inward transactions
Further, we understand that you have been issued with Debit card. Further, the charges levied to your account are towards Debit card fees towards your current Debit card.

-Nadia
HDFC Bank Customer Assistance
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    mkmilanmaji
    Aug 29, 2020
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    I recently done a wrong recharge on [protected] operator jio via hdfc payzapp.. Transaction details are attached in image contact both customer care nothing resolved and satisfactory answer given. They said they can't do anything. Report instantaneously at payzapp customer care.
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 29, 2020
    Updated by mkmilanmaji     I want refund
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      C
      Clint Jose
      Aug 29, 2020
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      Address: [email protected]

      I have received a notification email today (29.08.2020) saying that "based on verbal consent given to them" my hdfc credit card has been debited towards membership fee.
      I haven't given any verbal or written consent to debit my account with such things. This should be reversed immediately and compensated
      HDFC Bank customer support has been notified about the posted complaint.
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        H
        Hâssâñ D Vîjâÿ Addiçt
        Aug 29, 2020
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        Hi sir,
        My account details as below,
        Account holder: s a abul hasan
        Account number: [protected]
        Ifsc: hdfc0000024
        Branch: valsaravakkam
        Mmid:9240923

        In my account there is some account is in hold can i know the reason why it's being hold please release my amount and i need a call back from your team
        Please respond immediately
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          priyankamsavalge
          Aug 29, 2020
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          Hi, I have returned the product back to Amazon. Amazon has refund the amount. I received message from HDFC Ur transaction on HDFC Bank DEBIT/ATM Card ending 1275 for Rs. Xxxx.00 has been credited/reversed by AMAZON on[protected]:05:25:38. I did not received the amount in account.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            arnab19
            Aug 29, 2020
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            I had bought an activa on 15 sep 2005, from om sai honda, malad. It was financed by centurion bank. I’ve paid all my emis.
            How do i get an noc as centurion bank is now merged with hdfc bank?
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              snysingh
              Aug 29, 2020
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              From last 3 months i am getting wrong credit card statement. Even after paying the bill, the credit amount is again coming as bill.
              This month, aug i have cleared all the bill, though the amount credited was more than the debited.
              Then, also a bill of 12000 approx has came.

              Consumer Deatils:
              Sony Singh
              DOB : 28/01/1994
              Contact No: [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                prateekmah
                Aug 29, 2020
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                Alert!
                Mandate reference no: hdfc[protected]xxxx issued to national securities clearing corp. Ltd with value rs. 100000.00 and frequency adho is received today for processing.

                I did not initiate this transaction not sure why did i get this message from jd-hdfcbk
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  MOHAMED RIZWAN S
                  Aug 29, 2020
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                  Chennai HDFC Personal Loan - 21534428 : Mohamed Rizwan

                  Address: Chennai

                  This is a true and honest information..need urgent help required from this complaint forum...

                  First of all, I joined wipro IT company in the year Dec 2011.. Once joined HR asked to get the bank account updated in the records for salary credit..i already had a HDFC savings account in Chennai (Chitlapakkam) branch, since my company HR provided hdfc contact person who provide the initial hdfc bank instant account opening kit (...
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                  [email protected]
                  Aug 29, 2020
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                  I was charged hefty amount of finance charge on my credit card. Later on I contacted my personal banker for it after lot many attempts. I even sent many mails to hdfc. Finally after several talks my personal banker agreed to reverse about[protected] back on my cards account by 14-21 June 2020.
                  Later on today it’s been almost 2.5months I have been trying to contact her and even her manager but none of them is picking any call. In this span I have made more than 100 calls to both of them but they are unresponsive. When it’s their responsibility they step back. I request the person incharge on this medium to help me out ASAP.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Monte09
                    Aug 28, 2020
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                    Address: HDFC BANK, KG MARG, CP, DELHI
                    Website: Www.hdfcbank.com

                    Why amount of 1116.06 have been on hold by hdfc, now my account in showing in minus with same amount. This is my salaried saving account and i have never faced thia issue in the past. Please advise.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Aug 28, 2020
                    Updated by Monte09                     Why this ia showing resolved without any comments.
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                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Customer Assistance
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                      D
                      Deb Jyoti Ghosh
                      Aug 28, 2020
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                      Website: hdfcbank.com

                      Hi HDFC Bank,

                      I am not receiving OTP over email. I have checked my email settings, and nothing is being blocked.

                      I am receiving advertising mail from HDFC Bank.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Ranvir Jain
                        Aug 28, 2020
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                        Address: Ideal enclave phase 1,bablatala Babalatala

                        Has paid wbsedcl 16422 using qr code from Paytm rrn number[protected] transaction successful but not showing payment in wbsedcl kindly update or refund the money
                        HDFC Bank customer support has been notified about the posted complaint.
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                          G
                          gopal bajpai
                          Aug 28, 2020
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                          Resolved

                          My HDFC fastag id[protected] also debited by adjustment entry two time
                          26 aug 2020 580rs

                          26 aug 2020 205rs
                          UP78FT1651
                          my all transactions on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN
                          i have checked on WWW.TIS.NHAI.GOV.IN

                          i think it was charge by HDFC not told to Customer before buying fastag.

                          never buy HDFC fastag.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 29, 2020
                          HDFC Bank Customer Care's response                           Dear Customer,

                          Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            Prakashst
                            Aug 28, 2020
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                            Address: Pune

                            I hold diners hdfc credit card and been seeing that points are expiring every month from last 1 year, last time i was told this are old rewards points which was unused and hence lapsed but this seems to be continuing from last 1 years and more . HDFC customer care has never been satisfying in resolving the issue .
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 28, 2020
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Customer Assistance
                            Aug 30, 2020
                            Updated by Prakashst                             Why dont you provide me service request ref no, what is TT
                            Sep 05, 2020
                            Updated by Prakashst                             If you can reply to this then let me know .
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                              A
                              abhisheksu
                              Aug 28, 2020
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                              Address: Kharghar, Navi Mumbai

                              I have to activate my net-banking...

                              I am choosing registered number + e-mail:
                              The problem is 3 digit otp comes to the registered number but the email never arrives, i don't know why is it happening.

                              Please note: Other emails from hdfc bank arrives like hdfc ads and even i received Smart statement also, but not otp.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                aditi_virgo
                                Aug 28, 2020
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                                Address: H.NO-199 MAHADEWA BUZURG NIRALA NAGAR COLONY, NEAR PETROL PUMP SONAULI ROAD

                                My upi id debit card net banking was blocked, now my netbanking and debit card is unblocked, however i am not able to make any transaction through upi app it says its declined by bank, neither branch is able to help me nor the phone banking, kindly help
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  Ravindergulati4
                                  Aug 27, 2020
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                                  I was offered 0% processing fees and agent told me stamp duty charges will be refunded as cashback. But just before disbursement I was told 9000 rupees charges as pf and stamp duty. I told them not to process loan still forcefully disbursement was done without my consent. A/c no[protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    S Abdul R
                                    Aug 27, 2020
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                                    Address: Mumbai

                                    Hdfc had auto debited my rs. 82 from my account. I have not done any transactions of such debited amount. I request to please refund my deducted amount back asap.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      N
                                      Narender151193
                                      Aug 27, 2020
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                                      The hdfc bank has put a hold on my funds of rupees 638.97 as mi revenue hold through gefu, ac number is
                                      Account number: [protected]
                                      Ifsc: hdfc0001433
                                      Branch: HISSAR JINDAL CHOWK
                                      The customer service is not able to give any info on this.
                                      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                      HDFC Bank customer support has been notified about the posted complaint.
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