Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 350

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Hasanpathan
Aug 22, 2020
Resolved
Report
Copy
Resolved

Address: Kuber Nagar ,Bodeli ...391135

I have taken auto loan from hdfc bank.
My amt of ecs is 5481 rs.
The date of ecs is date 5 of every month.
But unfortunately if you are unable to pay the loan on the same date they make the ecs transaction 4 to 5 times in a month
Result in increase of bounce charge

In three to four month i have bank balance with minus. Of rs nearly 5000
This amt is of only the abounce of ecs amt

Of once the ecs is bounce then whey are the bank is presenting chq again and again
They should call me and take my payment from me if i have failed to make payment at the time of ecs

Till date 5000 rs of chq bounce has been deducted from my ac
Plz provide me solution
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2020
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/31ynLX5 with your Loan account, date & amount of debit of charge and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Itsamit99
    Aug 22, 2020
    Report
    Copy

    Address: HDFC Bank Cards Division P.O.Box No.8654 Thiruvanmiyur P.O. Chennai - 600 041

    1 am holding hdfc credit card which no. Is [protected]. And want to change the contact details (Mobile no) however my letter got rejected because of signature mismatch but i apply credit card through netbanking and noone come here for signature verification.. So kindly show me the way that how can i change my mobile no. If my signature is mismatch..?
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manas Goel
      Aug 22, 2020
      Report
      Copy

      Complainant - naresh goel
      Relationship to me - father

      I am writing here since i am fed up with hdfc bank. They have been repeatedly financially harrassing me.

      Every year, they would find a new way to charge me without taking my consent. Last year they upgraded my debit card and then charged more. When i told that i did not give consent, they downgraded my debit card and but did not refund the charges.

      Last month they charged me rs 1000 + gst for a credit card that i have not even received.
      I called customer care numerous times and explained the issue. They directed me to drop an email at customerservices. [protected]@hdfcbank.com. I wrote multiple mails from them. It has been more than a month but still no response. The only response i got was that they called me and said that i will receive a callback in few days.

      Then later i even filed complaint using hdfc portal. I received a call from hdfc agent and she asked me to visit hdfc bank branch. Again, when i go to hdfc branch, they say that they don't know anything about it and i need to get in touch with customer care.

      It seems like they are taking me in for a loop. Please help me find a solution for this. I can;t keep paying unfair charges like these.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 27, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to refer to the link https://bit.ly/2EInpUU for details on the same.

      -Nadia
      HDFC Bank Customer Assistance.
      Aug 29, 2020
      Updated by Manas Goel
      Hi Nadia, The issue is that I don't have the credit card is question nor it was ever received. When I contact HDFC bank, it tells me it has not been issued too. How can I be charged for something that doesn't exist?
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhay Dhabarde
        Aug 22, 2020
        Report
        Copy

        Address: HDFC bank Manish Nagar Nagpur

        There's a huge deduction from my account in last 7-8 months showing Mirevenue hold through GEFU. When asked they said there's an outstanding amount for your account and they are still doing the same every month. Around 2k has been debited every moth from my account. What kind of outstanding amount they are taking about. It doesn't even shoe in the bank statement. They're literally looting people with this trick. Kindly help.
        My account number is [protected]
        IFSC code HDFC0003632

        Please take an appropriate action as they're not providing any reason or proof of what outstanding amount they are talking about.
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 27, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We would like to inform you that there is a outstanding charges [AQB charges..] on your account to be recovered.

        Hence we request you to maintain a sufficient balance in your savings account or transfer the same so that the charges can be recovered.

        For further assistance on your outstanding charges, we request you to visit your account branch.

        -Zubin
        HDFC Bank Customer Assistance
        Aug 29, 2020
        Updated by Abhay Dhabarde
        WHAT OUTSTANDING CHARGES????? I don't have any LOAN going with HDFC. Stop this ###. What is this AQB chanrges that you are taking since last 7-8 months.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aug 22, 2020
          Report
          Copy

          Address: Noida sector 110, branch

          Hi bank,
          I urgently need of my amount and you have hold the amount I need my amount please give it back.
          To my account.

          HDFC Bank
          NAME : Akash Singh
          A/c no. [protected]
          IFSC CODE : HDFC0000930
          Kindly refund this as soon as possible.

          Regards

          Akash Singh Chauhan
          Mobile no. [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rajeshji Ggn
            Aug 22, 2020
            Report
            Copy

            Address: Jaipur side highway Gurgaon

            Pkeasr send edc roll for hdfc edc machine

            tid no 41251473
            41251474
            Haryana Tourism wine shop hero honda chowk jaipur side Gurgaon
            Mobile no [protected]
            I have given msg for 7 times . The bank send only 2 rolls while we use 2 roll daily.
            You are requested to kindly send 100 rolls immediately
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              yogeshairan
              Aug 22, 2020
              Resolved
              Report
              Copy
              Resolved

              Sir,

              I have a hdfc bank loan with loan account number 56955974. On 27 march 2020 i got a call from phone banker to recovery of bounce charges for which i have provided all details about these were not because of my fault same was fault of there hdfc loan branches bhiwani. After alot of discussion, we agreed on payment of 70% of charges and remaining would be waive off. I have paid same charges on 27.03.2020.
              On 17.07.2020 same charges is recovered from my bank account.
              I have called mr. Munish loan executive janakpuri branch hdfc. He said us this fault is because o[censored]s but same can not be refund. I have all recordings with your phone bankers. I have made three time online mail complaint as well and same is not resolved till now and no one called till now for this issue.
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2020
              HDFC Bank Customer Care's response
              Deaar Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                santhosh6395
                Aug 21, 2020
                Report
                Copy

                Address: Trichy road, coimbatore

                The hdfc bank has put a hold on my funds of rupees 1158.89as mi revenue hold through gefu, ac number is
                Account number: [protected]
                Ifsc: hdfc0000031
                Branch: Trichy Road Coimbatore

                though im using 0 balance salary/savings account

                The customer service is not able to give any info on this.
                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manjunath Janakitam
                  from Bengaluru, Karnataka
                  Aug 21, 2020
                  Report
                  Copy

                  Address: 7, 9th main 3rd Cross Malleshpalya,

                  I made a hotel booking on the 5th august 2020 for accommodation at royal orchid metropole mysore, check in on 13th august for a duration of one night by accessing secure. Agoda.com website, selecting visa / master card in the drop down menu and providing all details of my name, hdfc credit card number complete with cvv number for a booking with free cancellation option. Thereafter i did get a message alert at 4.59pm from hdfcbank providing an otp 487600 for a transaction of rs.2147.95 at paytm app on card ending 5013 valid till 17:02:10 hrs.
                  Immediately on my authorising the transaction with the otp, i got another message alert from hdfcbank stating that i have spent rs. 2147.95 on credit card xx5013 at playgoogle1121386. Initially i did not consider any diversion of my payment, but realised that it was so as i never got any booking confirmation id from agoda.com even the next day. I tried to cancel the booking but was unsuccessful due to the absence of any booking id. Contacting agoda.com customer service got me a response that there was no booking in my name or reference to my email.
                  I have taken up the matter again with hdfc bank but they are stressing the point that i have initiated the transaction, and are asking for a email / letter on agoda.com letterhead that they have not received any payment with respect to my booking. It is surprising that though hdfcbank has already acknowledged that payment was effected to playgoogle1121386 there seems yo be a great deal of reluctance in accepting that the payment has been diverted by paytm app. Furthermore it is surprising to note that a similar diversion of funds has happened in the recent past, to be precise a debit card of one mr. Sundarapandian was divested of funds to the extent of rs.8457.00 on 29/09/2018 and the amount was transferred to playgoogle1121386 which is an identical beneficiary.
                  I took the action of blocking my card the next day and have been charged rs100.00 for replacing my card. Had i not taken this action, my credit card would have been a target for further diversions as the cvv number was already known.
                  I therefore feel that the personnel in either hdfc and paytm or in both have colluded to continue the cyber crime which was carried out almost two years ago. Yet hdfc has not been able to address the lapses in their systems.
                  I require a refund of the amount debited as there was a deficiency in service in respect of the fund transfer, and it is a repeat occurrence as far as hdfcbank is concerned.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 21, 2020
                  Updated by Manjunath Janakitam
                  Please note that my name is MANJUNATH JANAKIRAM and is wrongly spelt in the consumer forum as Manjunath Janakitam.
                  Please replace the letter "t" by the letter "r".
                  Thank you.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ayushi Tandon
                    Aug 21, 2020
                    Report
                    Copy

                    Hi,

                    I ordered something from Amazon and immediately cancelled it. I received a message that the payment has been reversed by Amazon but when i checked my bank statement there was nothing like that.

                    Could you please into this asap as the amount was huge.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 29799.00 has been credited/reversed by AMAZON on[protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shivjagtap
                      Aug 21, 2020
                      Report
                      Copy

                      Address: AP DALAJ no 1 tal Indapur dist pune

                      Dear sir,

                      I m Shivaji V. Jagtap. My hdfc Account no.[protected] account balance is hold due to unforeseen purpose .

                      Need to investigate and root cause of it.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivjagtap
                        Aug 21, 2020
                        Report
                        Copy

                        Address: AP DALAJ NO.1 TAL INDAPUR DIST OUNE

                        Dear sir,

                        I am shivaji vitthal. Jagtap account number [protected].
                        Amount of 9268 hold by unseen reason.
                        I want to details of it or root cause why it's hold.

                        Hope give feedback asap.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AasthaOjha
                          Aug 21, 2020
                          Report
                          Copy

                          Hi, Flipkart money is not refunded for my order. Check this? I tried reaching you on phone but couldn't get any reply or solution . So trying this way as well
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Madhavi03
                            Aug 21, 2020
                            Report
                            Copy

                            An amount of rs 815.44 has been deducted as dc intl pos txn markup+st[protected]mir[protected]. For which i have not done any transaction, please kindly resolve or need to know why it got deducted
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              Williams Joseph
                              Aug 21, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Cheque book applied but not received

                              I have applied for my new cheque book on 11/Aug/2020 and got SMS notification from HDFC saying my cheque book is dispatch via BlueDart on 14th Aug. But, the blue dart way bill status showing the package is rejected in the receiving point. I called and confirmed with blue dart customer service. I'm not able to reach the HDFC customer service regarding this. I'm not sure what is happening, there are lot of chance for the cheque book being misused...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              T
                              Twinkle Puri
                              Aug 21, 2020
                              Report
                              Copy

                              Address: [email protected]

                              Hi Team,

                              I am facing issue in receiving OTPs for making payments as well as when adding a beneficiary. It is really becoming a irritating task. Kindly look into the issue as I have some important work to be completed.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dineshkrish
                                Aug 21, 2020
                                Report
                                Copy

                                Address: benz circle vijayawada

                                I have taken loan of two wheeler in 2016 i have cleared 14 months correctly my payment. in the last 6 months payment i was unable to pay due to some financial problems. Even though after that i paid all pending amount and i got NOC from bank.. I was reapplying for loan or credit card it is showing that the your not eligible for loans due to bank internal policy. And i tried in other banks it is showing the same please find the complaint and do needfull.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Whenever I apply any credit card or loan I got rejected my loan application number is 44214938
                                For this account I closed all the pending amount. Please remove my name in Blacklist.
                                Dear Customer,

                                We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  binoj babu
                                  from Kizhake Chalakudi, Kerala
                                  Aug 20, 2020
                                  Report
                                  Copy

                                  Address: HDFC, THRISSUR

                                  Dear Sir,

                                  This is BINOJ, an account holder of HDFC including DEMAT A/C and credit card. On 18Th August 2020 I got a call from an employee from credit card section from Thrissur office WHO MENTIONED HER NAME AS SNUPA(MOB: [protected] - INTENTIONALLY INCLUDING HER NUMBER TO MAKE EVERYONE AWARE OF THIS FRAUD EMPLOYEE IN HDFC CREDIT CARD SECTOIN) explaining about a health cover .

                                  As I always search for good opportunity to make savings, I was totally interested with the health plan she introduced and so only i asked her about the product brochure or synopsis of the same since she included lot many diseases which no company will give even i got shocked hearing HIV (which is not included, then came to know when the call came from HDFC), later she told me that HDFC employee will call, then tell your date of birth and mother's name. As she told me that, after this they will send brochure to my E-Mail ID

                                  But when the call arrived, i came to know that they are calling me for issuing the policy and then i called her stating that without knowing the details i can't take this policy, Ms. SNUPA( FRAUDULENT EMPLOYEE IN CREDIT CARD DEPARTMENT) TOLD ME THAT FOR AVAILING BROCHURE THROUGH E-MAIL YOU SHOULD TELL THOSE DETAILS THEN IF YOU'RE NOT INTERESTED SHE'LL ONLY CANCEL WITHOUT LOSING MY MONEY, SINCE SHE NEEDS TO REACH HER INSURANCE TARGET SHE COMPELLED ME TO TELL THAT I'M NOT HAVING ANY MEDICINES .LATER I CALLED HER ASKING FOR THE SAME, AT 10:10 AM ON 20/08/2020 SHE TOLD THAT SHE'LL CANCEL AND DISCONNECTED WITHOUT SPEAKING ANYTHING REGARDING THE SAME.

                                  Later i called her at 11:29 AM on 20/08/2020 seeking the status on the same she didn't pick up the call and never picked up. I have called the toll free number by myself and asked for cancellation . i'll never rely upon HDFC Bank and i'll cancel my relation with the bank if i didn't get my money completely since i got hurt so deeply by your employee Ms. SNUPA

                                  if this is the way your employees treat your customers means I'm losing all my hopes on saving my money in HDFC BANK.

                                  DO THE NEEDFUL BEFORE I FILE A COMPLAINT IN CONSUMER COURT AGAINST HDFC AND ANOTHER COMPLAINT AGAINST SALES EXECUTIVE Ms SNUPA WITH FULL RECORDINGS I HAVE.

                                  THANKS AND REGARDS,
                                  BINOJ BABU
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Suman Patra18
                                    Aug 20, 2020
                                    Report
                                    Copy

                                    I have not done the following transactions using my credit card but HDFC bank sends the following statement in my monthly Credit Card Statement.

                                    OFFUS EMI, INT NBR:09, [protected] (Ref# 09999999980816010621035) Rs. 41.75
                                    OFFUS EMI, PRIN NB:09, [protected] (Ref# 09999999980816010621027) Rs. 3, 578.95
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sanjeev7301
                                      Aug 20, 2020
                                      Report
                                      Copy

                                      Address: mumbai
                                      Website: upi&hdfc emails

                                      I have pay through upi payment wrongly payment transferred
                                      in hdfc bank customer account i have many time complai through upi & hdfc bank but hdfc bank not take recovery from customer im attaching copy of mail acknowledge
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit