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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 350

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G
gopal bajpai
Aug 28, 2020
Resolved
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My HDFC fastag id[protected] also debited by adjustment entry two time
26 aug 2020 580rs

26 aug 2020 205rs
UP78FT1651
my all transactions on tall are accurte equal amount debited at every toll plazza as sown in WWW.TIS.NHAI.GOV.IN
i have checked on WWW.TIS.NHAI.GOV.IN

i think it was charge by HDFC not told to Customer before buying fastag.

never buy HDFC fastag.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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    Prakashst
    Aug 28, 2020
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    Address: Pune

    I hold diners hdfc credit card and been seeing that points are expiring every month from last 1 year, last time i was told this are old rewards points which was unused and hence lapsed but this seems to be continuing from last 1 years and more . HDFC customer care has never been satisfying in resolving the issue .
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 28, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Customer Assistance
    Aug 30, 2020
    Updated by Prakashst
    Why dont you provide me service request ref no, what is TT
    Sep 05, 2020
    Updated by Prakashst
    If you can reply to this then let me know .
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      abhisheksu
      Aug 28, 2020
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      Address: Kharghar, Navi Mumbai

      I have to activate my net-banking...

      I am choosing registered number + e-mail:
      The problem is 3 digit otp comes to the registered number but the email never arrives, i don't know why is it happening.

      Please note: Other emails from hdfc bank arrives like hdfc ads and even i received Smart statement also, but not otp.
      HDFC Bank customer support has been notified about the posted complaint.
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        aditi_virgo
        Aug 28, 2020
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        Address: H.NO-199 MAHADEWA BUZURG NIRALA NAGAR COLONY, NEAR PETROL PUMP SONAULI ROAD

        My upi id debit card net banking was blocked, now my netbanking and debit card is unblocked, however i am not able to make any transaction through upi app it says its declined by bank, neither branch is able to help me nor the phone banking, kindly help
        HDFC Bank customer support has been notified about the posted complaint.
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          Ravindergulati4
          Aug 27, 2020
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          I was offered 0% processing fees and agent told me stamp duty charges will be refunded as cashback. But just before disbursement I was told 9000 rupees charges as pf and stamp duty. I told them not to process loan still forcefully disbursement was done without my consent. A/c no[protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            S Abdul R
            Aug 27, 2020
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            Address: Mumbai

            Hdfc had auto debited my rs. 82 from my account. I have not done any transactions of such debited amount. I request to please refund my deducted amount back asap.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Narender151193
              Aug 27, 2020
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              The hdfc bank has put a hold on my funds of rupees 638.97 as mi revenue hold through gefu, ac number is
              Account number: [protected]
              Ifsc: hdfc0001433
              Branch: HISSAR JINDAL CHOWK
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Shaadma Khan
                Aug 27, 2020
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                Hello,
                The minimum balance limit for my salary account is Zero, but still for some reason I am being charged 858 rupees and it is displayed as "mirevenue hold through gefu". My account balance has gone in negative. Please respond asap. I am not going to deposit money against such charges, or I will simply change the bank.
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  harry setia
                  Aug 27, 2020
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                  I have applied my 2-fastag on 16 january, now many months have been passed, i didn’t received my fastag, or any refund, kindly please resolve my issue, my fastag application refrence number is-HFR01376540, i dnt want fastag now, i want my money back, thank you,
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Seemaa Daundkarr
                    Aug 27, 2020
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                    Address: HDF Bank Mumbai Lower Parel

                    HDFC auto-debited 295.00 from my account without any consent. This is a breach of trust. and this is totally unethical. I need an immediate refund of my money.

                    ISAQMC-Apr-Jun[protected]MIR[protected].00
                    HDFC Bank customer support has been notified about the posted complaint.
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                      vijayr119
                      Aug 27, 2020
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                      I have paid for fastag in the month of december 2019 app no: hfr847127 but not yet received the fastag to my address.. It's been almost more than 8 months and i have called customer service and asked for a refund and they said the refund amount will get credited within 3 days but i haven't received a single amount. And no reply for my emails.

                      Now, i need to get the refund and as well as compensation for making me to wait for long time in the toll gate.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 27, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
                      Sep 01, 2020
                      Updated by vijayr119
                      I have already email to that address and nobody has replied back.. attached screenshot for your reference

                      Also, see the date of the email with no reply for that.

                      Sep 01, 2020
                      Updated by vijayr119
                      Because of your worst service I'm just suffering here. I need to get the refund and compensation at the same

                      Sep 08, 2020
                      Updated by vijayr119
                      Can I have the update on this?
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                        A
                        Alok Tanwar
                        from Bengaluru, Karnataka
                        Aug 27, 2020
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                        Hello hdfc team,
                        I requested for loan, so i paid application fee, which is around inr 6000.
                        But very next day i changed my mind and want to cancel this process and want my money back.
                        I am chasing monika. [protected]@hdfcsales.com
                        But she is not replying since a week.
                        This is a # service, because when i say process the order.. They called me immediately and now i am saying cancellation... Now she is not even replying.
                        Please do asap.
                        I want my money back at any cost...
                        Here is my receipt details..

                        File no.[protected]
                        Transaction reference no.
                        : shdf[protected]
                        Bank reference no —[protected]
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We note that you have availed loan from HDFC Ltd.
                        Kindly liase with them at http://bit.ly/33ZO7P for any Queries / Feedback / Complaints pertaining to HDFC Ltd.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          amyy28
                          Aug 26, 2020
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                          I made a payment for college fees using HDFC Bank net banking option. The amount was really huge.. as soon as I entered the OTP, I received a message in the college portal saying session time out.
                          But I got message from HDFC that my money is debited..

                          I thought I'll wait for the transaction to get reverted.. but it's been 4 days I haven't received the amount back..

                          I regsitered a complaint in the net banking portal, got a docket number thorugh mail, using which I filled a complaint form as well. But it's been 2 days haven't got any response.

                          I also called the bangalore customer care number, made all the necessary key presses, ultimately when it was time to connect to customer care executive, the call would automatically get cut..

                          I tried calling my branch number, that was computer generated too and gave me a link as a message which redirected me to some EVA assistant.

                          THIS WAS NOT EXPECTED FROM HDFC.

                          I had always thought that HDFC would have one of the best user experiences.. and I'm sorry to say that I'm really disppointed. A huge money of mine is still trapped and I'm losing out on the last date of fees payment of college.

                          As a customer now I'm clueless as to what to do. I tried every single option available online. Can't go to any nearby branch also due to Corona scene.

                          Really disappointed.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Innocent_ishu
                            Aug 26, 2020
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                            Address: Unit No 4, Suncity Trade Tower, Old Delhi Gurgaon Rd, Sector 22A, Sector 21, Gurugram, Haryana 122001

                            Dear team I have a salary account with HDFC bank let me explain the whole issue last year i took a personal loan from another finance company and did emi mandate for that loan with HDFC bank i gave permission to my bank for ACH payment for my loan emi but due to some dispute with the finance company regarding my loan I stopped maintaining balance in my account on emi due date and due to that I've been charged Debit return charges by bank and finance company both party, I have beard to much loss for my HDFC account as I've been charged Debit return charges multiple time in a singal month more than 8000 INR have been deducted from my account as debit return charges and still my account balance is showing in minus 7191 and bank has also hold my deposited amount of 7891 INR.
                            I had dispute with bank executive regarding this issue but it's been more than six months and I haven't received any resulution for my complaint I request you to please look into this matter and give me resulution for the same as I'm going through very hard time due to this pendamic situation I have already lost my job in lockdown and there is no source of money I'm not able to buy grain to feed myself and my family I request you with my both hands attached 🙏🙏🙏 to help me with this as soon as possible.

                            My name is YUSUF ALI
                            AC no. [protected]

                            Regards,
                            Yusuf Ali
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 31, 2020
                            Updated by Innocent_ishu
                            It's been more than weey since I have reported complaint but still I didn't get a single call or text or mail from HDFC bank this is disgusting I never thought that HDFC Bank service can be so cheap 😓
                            Verified Support
                            Aug 31, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may be therefore be some delay in responding to your queries and complaints via PhoneBanking, email support and social media channels. We request your patience and support under these unprecedented circumstances.

                            -Zubin
                            HDFC Bank Customer Assistance
                            Sep 03, 2020
                            Updated by Innocent_ishu
                            Please look into this matter and help with the same as it's already been 10 days since I have reported complaint I want a response as soon as possible.
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                              Pasdang
                              Aug 26, 2020
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                              Address: Gangtok

                              I purchased a macbook pro in september 2019, i was assured a cashback after 120 days, now it’s been more than 9 months and i haven’t received it yet, i even talked to representative and she told me that they have already disbursed but i haven’t received yet.
                              Any help would be great
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Inish Mishra
                                Aug 26, 2020
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                                Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                1.. Dc intl pos txn markup+st[protected] rs. 9.29
                                2.. Dc intl pos txn markup+st[protected] rs. 12.38
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  amitthakur1122
                                  Aug 26, 2020
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                                  Address: HDFC Life Insurance Company Limited (Formerly HDFC Standard Life Insurance Company Limited), Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011. Tel No: (022)67516666.

                                  GREETINGS
                                  A:-Complaint:-
                                  i have been misselled a policy by your manager at hdfc indore.
                                  and he guranteed me returns of 14% and a certificate of amount that i will get but today my money has lost and " I HAVE AUDIO RECORDINGS OF IT " "and i will file police complain and complain in irdai and consumer court if i dont get a solution.

                                  B:-details of policy :- policy name :-Hdfc progrowth plus, policy number:[protected], date of birth 18/02/1994, registered mobile number:-[protected]
                                  C:-description:-
                                  1:- The manager at hdfc indore palsikar branch has sold me a policy by telling many lies which are as follows
                                  a:- he lied that i will get 14% returns
                                  b:- polkicy is 100% risk free and you will get guranteed returns
                                  c: you will get a certificate of guranteed returns just like FD .
                                  d:- the money can be withdrawn any time .

                                  D:-
                                  SOLUTION:-So i request you to please return my money Rs 50000 with 14% interest or i will file police complain and complain in irdai and consumer court as I have audio recordings of conversations with manager.
                                  --
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Abhinav09
                                    from Coimbatore, Tamil Nadu
                                    Aug 26, 2020
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                                    Sir,
                                    I had ordered a purchase worth 1199 rupees in Amazon.
                                    Refund for this purchase was issued by Amazon.
                                    [protected] is the refund reference number

                                    Amazon authorities has informed me that refund is not processed by hdfc bank.
                                    I have not received the refund.
                                    Kindly do the needful

                                    Alim K N
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 27, 2020
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
                                    Sep 01, 2020
                                    Updated by Abhinav09
                                    Sir,
                                    Kindly assist
                                    I logged into the URL you have provided.
                                    It is asking for a valid complaint reference number and is not accepting the reference number provided by Amazon.

                                    I am not able to book complaint there
                                    Kindly help

                                    Thank you,
                                    Alim K N

                                    Sep 01, 2020
                                    Updated by Abhinav09
                                    Kindly provide an email address or customer service number who can solve refund processing issues (in this case refund of Amazon.

                                    Thank You
                                    Alim
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                                      Rohitkobra1996
                                      Aug 26, 2020
                                      Resolved
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                                      Resolved

                                      Today your employee through phone no [protected] called my client Dr Mohit Yadav who has taken a car loan from you with loan no 8176502. Your employee called my client at 11:32 and misbehaved with my client . Eventhough the fault was on their behalf only as despite the all procedural requirements they didn't deducted the EMI for the August and aksed to physically visit the bank.My client already had visited theHDFC Jhajjar Branch twice in month of July and also followed the direction for the automatic deduction of the EMIs .
                                      Today i.e. 26/08/2020 a call from [protected] was received at 11: 32am and again asked for EMI . On which my client humbly told her that he had completed the requirements already for the automatic deduction of EMIs . Also he is busy in doing his medical duites as being a medical officer during this covid19 pandemic.
                                      I request you to take necessary action against the said employee and find out who was she and ask him to tender an unconditional apology to my respectable client Dr Mohit Yadav.
                                      From
                                      Adv Rohit
                                      Punjab and Haryana High Court
                                      Chandigarh
                                      P/2157/2018
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Aug 26, 2020
                                      Updated by Rohitkobra1996
                                      Contact no
                                      Adv Rohit - [protected]
                                      Dr Mohit -[protected]
                                      Verified Support
                                      Aug 29, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Due to security reasons and requirement by the regulatory authorities, we regret not being able to provide any customer information to a third party.

                                      Please ask the loan account holder to visit below link and submit complete details of the complaint: https://bit.ly/2DOuLG7

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        S
                                        Swati Khanderao
                                        Aug 26, 2020
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                                        Address: 109 MISHRA NAGAR, MD KENI MARG BHANDUP(E), NR STATE BANK OF BIKANER AND JAIPUR

                                        Funds on Hold
                                        Account Number: [protected]
                                        As on Date: 26th aug 2020
                                        Amount Held By
                                        HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹ 4153

                                        Note ..from last 3 manth continue deduct amount from my account
                                        Plz help me sir
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 27, 2020
                                        Updated by Swati Khanderao
                                        Dear madam/sir
                                        From last 3 month continue deduct some amount from my account now it's showing negative balance please I want my all amount back
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