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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 351

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K
kalpesh222
Aug 20, 2020
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I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4272 without my concern on date:18/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
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HDFC Bank customer support has been notified about the posted complaint.
Dear Kalpesh, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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    K
    Kamal Jangra
    Aug 20, 2020
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    Address: HOUSE NO 583 SECTOR 9A GURGAON

    The hdfc bank has put a hold on my funds of rupees 4600 as mi revenue hold through gefu, ac number is
    Account number: [protected]
    Name Nisha
    Ifsc: hdfc0003597
    Branch: Pai Kaithal
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      Aug 20, 2020
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      Address: Public health engineering department haryana

      I have made payment for water bill via net banking.
      Rs540 debited from my account and i recieved the message below
      Thanks for paying Rs.540.00 from A/c XXXX9259 to PAYUEGRASHRY via NetBanking. Call [protected] if txn not done by you
      Hence my water bill payment is still pending
      Kindly do the needful and refund my amount
      HDFC Bank customer support has been notified about the posted complaint.
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        B
        Bull Singh
        from Jammu, Jammu and Kashmir
        Aug 20, 2020
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        Address: Village Nawada PO Mukerera Dist Saran (Bihar)

        I am account holder of Account No [protected]. As per bank statement I have been issued a credit card which has not been received by me so far. Furthermore the same credit card ( Last four digits 7336 as mentioned in the SMS of HDFC) has not been activated and nor used for any transaction during the entire period. Now it has been revealed from your various messages that an amount of Rs 7465.59 has been levied charges on account of credit card/misc charges which is wholly illegal. However the complaint to the effect has also been lodged with Reserve Bank of India and subsequently Ombudsman BO Chandiagarh has been assigned to look after my complaint and compliance accordingly. Moreover I would like to seek your personal attention that the concerned authority of HDFC be directed to do the needful to check their records that the said so called issued credit card at their end has been activated or used for any transaction by me. Then how they can claim for charges on account of such credit card which has not been activated or used for any transaction by m.e
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Amandeep Kaushal
          Aug 20, 2020
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          Address: HDFC Bank Card Division, # 8, L B Road, Thiruvanmiyur, Chennai – 600041

          Dear sir/madam,

          Your sales representative has contacted me in month of Aug 2018. I have given my documents to him and received my card in month of Aug-2018.

          I would like to inform that sales person has clearly told that credit card (Diners ClubMiles) is completely free card. He clearly said that there won’t be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

          Now it will be injustice if i had to pay annual fees which i was not communicated before taking card and last year (2019) no annual fees were deducted.

          I have 3 different credit cards from other banks which does not have any annual fees and also don’t encourage myself to take card with annual fees or any other charges irrespective of multiple benefits available. I have never been defaulted by any bank for delay payment or charges.

          It’s really very painful to spend time on this issue. I have already hot listed Diners ClubMiles credit card before 2 months due unsolicited call from number and planning to cancel.

          Please take your time to investigate the matter and i can provide all details which you need but kindly reverse annual fees at earliest on my card so that i can initiate process to cancel the card.

          Registered Mobile Number: [protected]
          Card No: 3683 57XXXX 0035
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            chiragpatel98
            from Ahmedabad, Gujarat
            Aug 20, 2020
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            I had HDFC moneyback credit card issued with lifetime free card. But after one year they charge annual fees of 499+18%GST.
            when i complaint regarding that they reversed 499 Rs.
            I paid remaining GST 90 Rs.
            But when i check my reward point they cut 499 reward point which equal to annual fees without my acknowledgement.
            So cheap bank.
            i had complaint regarding that many times but no reply from their side.
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 20, 2020
            Updated by chiragpatel98
            please find attachment.

            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your card details and charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Manoj
            HDFC Bank Customer Assistance
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              A
              anilruby90
              Aug 20, 2020
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              Hi i want to close my credit card and i m unable to pay complete amount.

              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                H
                hdfc_bank_user
                Aug 20, 2020
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                Address: Pune

                Hdfc bank is debiting unnecessary charges from my account i have a personel loan and I pay my EMI everytime on time and this time I have applied for mortarium, and it has started debitting my EMI from my account. Now suddenly it has charged me loan manual charge i.e. twice my one month EMI. Please resolve this at the earliest.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Z
                  zshameel
                  Aug 20, 2020
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                  Application reference no. is HR[protected]
                  Application Date: 13/08/2020

                  Unable to track status. There is no web form to check status. Toll free number is not working.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Nausheen syed
                    Aug 20, 2020
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                    mctf money deducted randomly

                    An amount of rupees 3, 267 was deducted on 17th aug 2020 illegally and suddenly without me making any transaction on that day for an e-commerce website called instacart.

                    There is no cheque id mentioned for that transaction either. Kindly initiate the refund asap....
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                    N
                    nikhil chintu
                    Aug 19, 2020
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                    The hdfc bank has put a hold on my funds of rupees 585.50 as mi revenue hold through gefu, account details is
                    Account number: [protected]
                    Ifsc: hdfc0003058
                    Branch: kondagattu branch karimnagar
                    Account type: savings account
                    The customer service is not able to give any info on this.
                    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
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                      A
                      Akkiex007
                      Aug 19, 2020
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                      HDFC Bank has put a hold on my funds of rupees 588.07 as MI Revenue hold through GEFU,

                      Account Details below :
                      Account number:[[protected]]
                      IFSC: HDFC0001897
                      Branch: Noida
                      Account type: Salary Account

                      The customer service is not able to give any info on this.
                      First of all it's hard to reach customer service because it takes a a lot of time and the IVR options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 24, 2020
                      Updated by Akkiex007
                      No update from HDFC till now
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                        S
                        subodhg
                        Aug 19, 2020
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                        Address: NAVAL BASE KOCHI, NORA ADMIN OFFICE, KATARI BAGH,KOCHI 682004, KERALA

                        Respected sir,
                        i am subodh kumar gupta, serve in the indian navy now posted at kerala. While i was in goa i have take a credit card from hdfc bank and catd limit was 80, 000.00 rs. That time i have spent all limit. Some time i have not make any payment of my card pending and one of hdfc bank personne call me and told me for payment. That time i want to close my credit card and settle the all oustanding amount. That time he (hdfc executive) told me to pay 54, 000 rs for settlement. I pay the settlement amount but not received any slip or acknowledgement papaer from banl.
                        Detail of card and all payment as follows:-
                        card no -- [protected]
                        valid upto -- 03/18
                        payment details --
                        27 november 2018 26, 000 transaction id[protected]
                        27 november 2018 15, 000 transaction id[protected]
                        30 november 2018 14, 000 transaction id[protected]

                        in view of the above, it is requested to settle my amount as told that time and issue me a noc at an earliest.

                        Thanking you
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Y
                          Yasir Ahmed
                          from Kottapalli, Telangana
                          Aug 19, 2020
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                          Address: Jagtial 505327

                          1 month back i have opened an savings account in HDFC bank but on 14th August i have been charged 590 rs for issuance of debit card even i did not get informed through message. Any bank does not charge for ATM for the very first time. But why i have been charged. Please solve my issue
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                          -Bejoy
                          HDFC Bank Customer Assistance
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                            I
                            Irshadu
                            Aug 19, 2020
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                            As I'm IRSHAD K
                            MY account has debiting through ACH charges everymonth 589rs, and Mi revenue is keep my funds hold through GEFU, , , already I complained once there no answer from customer care and bank, , again this month has been debited my amount and kept in hold 1137.14rs and also to reach customer care its very hard, , so please resolve my issue atleast this time I hope...
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                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              Ganapathi Veldi
                              Aug 19, 2020
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                              I'm using HDFC CREDIT CARD SINCE LAST2 YEAR CARD NUMBER ENDING with 5**8.My account is activated with ONE ASSIST MFEE and charged Amount Rs.1899 with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

                              Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
                              And HDFC Bank also has to recheck this issue with the Auto Payment modes.

                              So request you to please cancel this activation against my credit card, and refund my money also.

                              Regards,
                              V. Ganapathi
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear V Ganapathi, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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                                R
                                Roopana T
                                Aug 19, 2020
                                Resolved
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                                Resolved

                                Address: Mahadevpura

                                Wish i could rate a big 0 for this bank. horrible service and not customer friendly. lot of charges for everything. moreover the Mahadevpura branch is the worst, the staff there don't even look at the customer and talk or no courtesy.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have shared your comment with the concerned team and our officials will get in touch with you at the earliest. We request your patience in the interim.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  9
                                  99neer
                                  Aug 19, 2020
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                                  Address: HDFC bank Credit card

                                  Respected sir, The credit card company has been charged me two times. First at the name of the loan processing fee and second at the name of the pre closer charge. In MOST IMPORTANT TERMS & CONDITIONS voucher, they (HDFC bank Credit card company) have written loan processing fee and pre closer charge fee is rs 700 (Please find attachment MOST IMPORTANT TERMS & CONDITIONS see page 3 table row 7). Like this, they have taken other charges also. Kindly return my extra amount which bank has been taken from me. The detail of the loan which I have taken is given below. Account number 36871701 Loan type INSTRA loan Loan Amount Rs. 67500 Tenure 12 month Moreover, with a humble request, I want to know how many more months required to solve my grievances because I have not received any acceptable solution of my grievances to up to till date. Thanking you
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    P
                                    priyanka@1709
                                    Aug 19, 2020
                                    Resolved
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                                    Resolved

                                    Address: 306, sharp bhawan, azadpur, delhi-110033

                                    Sir Mere pass ek din call aaya Hdfc Bank Loan se mene loan ke liye apply kr diya unhone aapko policy ke against loan milega mene kaha ok waha policy ke apply kr diya policy 30000/- ki policy krwayi mene thirty thousand ki policy krwali fir unhone penalty ka bol kr 11000/- or liye ye bol kr ki unke meri file pending me ho gyi thi aage se seniors se policy amount bda diya mene wo bhi dediye but uske bad unhone kaha one week me apka loan amount apke account me aajayega but aaj 10 mahine ho gye sir please meri help kro. mere pass account detail h jis account me kiya tha and policy number bhi hai
                                    My contact No. [protected]
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Aug 19, 2020
                                    Updated by priyanka@1709
                                    meri abhi is complaint ke regarding ek hdfc ke sir se bt ho rhi h unka number hai [protected]
                                    Verified Support
                                    Aug 19, 2020
                                    HDFC Bank Customer Care's response
                                    Hi,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      S
                                      Souptik pal
                                      Aug 19, 2020
                                      Resolved
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                                      Resolved

                                      HDFC Bank HDFC BANK worst bank worst services
                                      You mislead the customer and do fake promises to get them onboard and when it comes to implement them you have zero credibility.

                                      I ll make sure to drag higher authorities of #hdfcbank here and spread the word on all consumer forums untill I get the solution to what you have done to me.

                                      Effort, time and harassment you guys have caused to me is unrepairable.
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 19, 2020
                                      HDFC Bank Customer Care's response
                                      Dear customer,

                                      We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the offer availed details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      I try to contact woth hdfc bank sevarel time but they are not replying my reference no is[protected].please took at this matter.even no one replied on my massenger.
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