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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 353

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A
AasthaOjha
Aug 21, 2020
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Hi, Flipkart money is not refunded for my order. Check this? I tried reaching you on phone but couldn't get any reply or solution . So trying this way as well
HDFC Bank customer support has been notified about the posted complaint.
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    Madhavi03
    Aug 21, 2020
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    An amount of rs 815.44 has been deducted as dc intl pos txn markup+st[protected]mir[protected]. For which i have not done any transaction, please kindly resolve or need to know why it got deducted
    HDFC Bank customer support has been notified about the posted complaint.
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      Williams Joseph
      Aug 21, 2020
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      Resolved

      Cheque book applied but not received

      I have applied for my new cheque book on 11/Aug/2020 and got SMS notification from HDFC saying my cheque book is dispatch via BlueDart on 14th Aug. But, the blue dart way bill status showing the package is rejected in the receiving point. I called and confirmed with blue dart customer service. I'm not able to reach the HDFC customer service regarding this. I'm not sure what is happening, there are lot of chance for the cheque book being misused...
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      Twinkle Puri
      Aug 21, 2020
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      Address: [email protected]

      Hi Team,

      I am facing issue in receiving OTPs for making payments as well as when adding a beneficiary. It is really becoming a irritating task. Kindly look into the issue as I have some important work to be completed.
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Dineshkrish
        Aug 21, 2020
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        Address: benz circle vijayawada

        I have taken loan of two wheeler in 2016 i have cleared 14 months correctly my payment. in the last 6 months payment i was unable to pay due to some financial problems. Even though after that i paid all pending amount and i got NOC from bank.. I was reapplying for loan or credit card it is showing that the your not eligible for loans due to bank internal policy. And i tried in other banks it is showing the same please find the complaint and do needfull.
        HDFC Bank customer support has been notified about the posted complaint.
        Whenever I apply any credit card or loan I got rejected my loan application number is 44214938
        For this account I closed all the pending amount. Please remove my name in Blacklist.
        Dear Customer,

        We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

        -Nadia
        HDFC Bank Customer Assistance
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          B
          binoj babu
          from Kizhake Chalakudi, Kerala
          Aug 20, 2020
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          Address: HDFC, THRISSUR

          Dear Sir,

          This is BINOJ, an account holder of HDFC including DEMAT A/C and credit card. On 18Th August 2020 I got a call from an employee from credit card section from Thrissur office WHO MENTIONED HER NAME AS SNUPA(MOB: [protected] - INTENTIONALLY INCLUDING HER NUMBER TO MAKE EVERYONE AWARE OF THIS FRAUD EMPLOYEE IN HDFC CREDIT CARD SECTOIN) explaining about a health cover .

          As I always search for good opportunity to make savings, I was totally interested with the health plan she introduced and so only i asked her about the product brochure or synopsis of the same since she included lot many diseases which no company will give even i got shocked hearing HIV (which is not included, then came to know when the call came from HDFC), later she told me that HDFC employee will call, then tell your date of birth and mother's name. As she told me that, after this they will send brochure to my E-Mail ID

          But when the call arrived, i came to know that they are calling me for issuing the policy and then i called her stating that without knowing the details i can't take this policy, Ms. SNUPA( FRAUDULENT EMPLOYEE IN CREDIT CARD DEPARTMENT) TOLD ME THAT FOR AVAILING BROCHURE THROUGH E-MAIL YOU SHOULD TELL THOSE DETAILS THEN IF YOU'RE NOT INTERESTED SHE'LL ONLY CANCEL WITHOUT LOSING MY MONEY, SINCE SHE NEEDS TO REACH HER INSURANCE TARGET SHE COMPELLED ME TO TELL THAT I'M NOT HAVING ANY MEDICINES .LATER I CALLED HER ASKING FOR THE SAME, AT 10:10 AM ON 20/08/2020 SHE TOLD THAT SHE'LL CANCEL AND DISCONNECTED WITHOUT SPEAKING ANYTHING REGARDING THE SAME.

          Later i called her at 11:29 AM on 20/08/2020 seeking the status on the same she didn't pick up the call and never picked up. I have called the toll free number by myself and asked for cancellation . i'll never rely upon HDFC Bank and i'll cancel my relation with the bank if i didn't get my money completely since i got hurt so deeply by your employee Ms. SNUPA

          if this is the way your employees treat your customers means I'm losing all my hopes on saving my money in HDFC BANK.

          DO THE NEEDFUL BEFORE I FILE A COMPLAINT IN CONSUMER COURT AGAINST HDFC AND ANOTHER COMPLAINT AGAINST SALES EXECUTIVE Ms SNUPA WITH FULL RECORDINGS I HAVE.

          THANKS AND REGARDS,
          BINOJ BABU
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Suman Patra18
            Aug 20, 2020
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            I have not done the following transactions using my credit card but HDFC bank sends the following statement in my monthly Credit Card Statement.

            OFFUS EMI, INT NBR:09, [protected] (Ref# 09999999980816010621035) Rs. 41.75
            OFFUS EMI, PRIN NB:09, [protected] (Ref# 09999999980816010621027) Rs. 3, 578.95
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              sanjeev7301
              Aug 20, 2020
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              Address: mumbai
              Website: upi&hdfc emails

              I have pay through upi payment wrongly payment transferred
              in hdfc bank customer account i have many time complai through upi & hdfc bank but hdfc bank not take recovery from customer im attaching copy of mail acknowledge
              HDFC Bank customer support has been notified about the posted complaint.
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                swamyburagadda
                Aug 20, 2020
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                Address: Bangalore

                My salary account (In HDFC bank) was created in my company xxxxxxx and now my salary account in HDFC bank has been converted to savings account (Without informing me) and hence I had called your customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and no transactions have been done till the date. I logged into my account for some reason on[protected] and I see that I have Rs. -6501(-ve) in my account.

                According to the RBI, A bank does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance and if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.

                Source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                And since currently I'm in Visakhapatnam and couldn't come to your branch for any assistance in closure of my account. Hence I request you to kindly waive off the charges and help me in closing my account as early as possible. Expecting prompt response from your end.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kalpesh222
                  Aug 20, 2020
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                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4272 without my concern on date:18/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Kalpesh, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                    K
                    Kamal Jangra
                    Aug 20, 2020
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                    Address: HOUSE NO 583 SECTOR 9A GURGAON

                    The hdfc bank has put a hold on my funds of rupees 4600 as mi revenue hold through gefu, ac number is
                    Account number: [protected]
                    Name Nisha
                    Ifsc: hdfc0003597
                    Branch: Pai Kaithal
                    The customer service is not able to give any info on this.
                    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Aug 20, 2020
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                      Address: Public health engineering department haryana

                      I have made payment for water bill via net banking.
                      Rs540 debited from my account and i recieved the message below
                      Thanks for paying Rs.540.00 from A/c XXXX9259 to PAYUEGRASHRY via NetBanking. Call [protected] if txn not done by you
                      Hence my water bill payment is still pending
                      Kindly do the needful and refund my amount
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        Bull Singh
                        from Jammu, Jammu and Kashmir
                        Aug 20, 2020
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                        Address: Village Nawada PO Mukerera Dist Saran (Bihar)

                        I am account holder of Account No [protected]. As per bank statement I have been issued a credit card which has not been received by me so far. Furthermore the same credit card ( Last four digits 7336 as mentioned in the SMS of HDFC) has not been activated and nor used for any transaction during the entire period. Now it has been revealed from your various messages that an amount of Rs 7465.59 has been levied charges on account of credit card/misc charges which is wholly illegal. However the complaint to the effect has also been lodged with Reserve Bank of India and subsequently Ombudsman BO Chandiagarh has been assigned to look after my complaint and compliance accordingly. Moreover I would like to seek your personal attention that the concerned authority of HDFC be directed to do the needful to check their records that the said so called issued credit card at their end has been activated or used for any transaction by me. Then how they can claim for charges on account of such credit card which has not been activated or used for any transaction by m.e
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Amandeep Kaushal
                          Aug 20, 2020
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                          Address: HDFC Bank Card Division, # 8, L B Road, Thiruvanmiyur, Chennai – 600041

                          Dear sir/madam,

                          Your sales representative has contacted me in month of Aug 2018. I have given my documents to him and received my card in month of Aug-2018.

                          I would like to inform that sales person has clearly told that credit card (Diners ClubMiles) is completely free card. He clearly said that there won’t be any annual fees or charges on card and considering the card as free, i have agreed for issuance.

                          Now it will be injustice if i had to pay annual fees which i was not communicated before taking card and last year (2019) no annual fees were deducted.

                          I have 3 different credit cards from other banks which does not have any annual fees and also don’t encourage myself to take card with annual fees or any other charges irrespective of multiple benefits available. I have never been defaulted by any bank for delay payment or charges.

                          It’s really very painful to spend time on this issue. I have already hot listed Diners ClubMiles credit card before 2 months due unsolicited call from number and planning to cancel.

                          Please take your time to investigate the matter and i can provide all details which you need but kindly reverse annual fees at earliest on my card so that i can initiate process to cancel the card.

                          Registered Mobile Number: [protected]
                          Card No: 3683 57XXXX 0035
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            chiragpatel98
                            from Ahmedabad, Gujarat
                            Aug 20, 2020
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                            I had HDFC moneyback credit card issued with lifetime free card. But after one year they charge annual fees of 499+18%GST.
                            when i complaint regarding that they reversed 499 Rs.
                            I paid remaining GST 90 Rs.
                            But when i check my reward point they cut 499 reward point which equal to annual fees without my acknowledgement.
                            So cheap bank.
                            i had complaint regarding that many times but no reply from their side.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 20, 2020
                            Updated by chiragpatel98
                            please find attachment.

                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your card details and charges details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Manoj
                            HDFC Bank Customer Assistance
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                              A
                              anilruby90
                              Aug 20, 2020
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                              Hi i want to close my credit card and i m unable to pay complete amount.

                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                hdfc_bank_user
                                Aug 20, 2020
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                                Address: Pune

                                Hdfc bank is debiting unnecessary charges from my account i have a personel loan and I pay my EMI everytime on time and this time I have applied for mortarium, and it has started debitting my EMI from my account. Now suddenly it has charged me loan manual charge i.e. twice my one month EMI. Please resolve this at the earliest.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  zshameel
                                  Aug 20, 2020
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                                  Application reference no. is HR[protected]
                                  Application Date: 13/08/2020

                                  Unable to track status. There is no web form to check status. Toll free number is not working.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    Nausheen syed
                                    Aug 20, 2020
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                                    mctf money deducted randomly

                                    An amount of rupees 3, 267 was deducted on 17th aug 2020 illegally and suddenly without me making any transaction on that day for an e-commerce website called instacart.

                                    There is no cheque id mentioned for that transaction either. Kindly initiate the refund asap....
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                                    nikhil chintu
                                    Aug 19, 2020
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                                    The hdfc bank has put a hold on my funds of rupees 585.50 as mi revenue hold through gefu, account details is
                                    Account number: [protected]
                                    Ifsc: hdfc0003058
                                    Branch: kondagattu branch karimnagar
                                    Account type: savings account
                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                    HDFC Bank customer support has been notified about the posted complaint.
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