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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 353

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R
Rajeshji Ggn
Aug 22, 2020
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Address: Jaipur side highway Gurgaon

Pkeasr send edc roll for hdfc edc machine

tid no 41251473
41251474
Haryana Tourism wine shop hero honda chowk jaipur side Gurgaon
Mobile no [protected]
I have given msg for 7 times . The bank send only 2 rolls while we use 2 roll daily.
You are requested to kindly send 100 rolls immediately
HDFC Bank customer support has been notified about the posted complaint.
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    yogeshairan
    Aug 22, 2020
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    Resolved

    Sir,

    I have a hdfc bank loan with loan account number 56955974. On 27 march 2020 i got a call from phone banker to recovery of bounce charges for which i have provided all details about these were not because of my fault same was fault of there hdfc loan branches bhiwani. After alot of discussion, we agreed on payment of 70% of charges and remaining would be waive off. I have paid same charges on 27.03.2020.
    On 17.07.2020 same charges is recovered from my bank account.
    I have called mr. Munish loan executive janakpuri branch hdfc. He said us this fault is because o[censored]s but same can not be refund. I have all recordings with your phone bankers. I have made three time online mail complaint as well and same is not resolved till now and no one called till now for this issue.
    Aug 12, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 27, 2020
    HDFC Bank Customer Care's response
    Deaar Customer,

    We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

    -Anay
    HDFC Bank Customer Assistance
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      S
      santhosh6395
      Aug 21, 2020
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      Address: Trichy road, coimbatore

      The hdfc bank has put a hold on my funds of rupees 1158.89as mi revenue hold through gefu, ac number is
      Account number: [protected]
      Ifsc: hdfc0000031
      Branch: Trichy Road Coimbatore

      though im using 0 balance salary/savings account

      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Manjunath Janakitam
        from Bengaluru, Karnataka
        Aug 21, 2020
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        Address: 7, 9th main 3rd Cross Malleshpalya,

        I made a hotel booking on the 5th august 2020 for accommodation at royal orchid metropole mysore, check in on 13th august for a duration of one night by accessing secure. Agoda.com website, selecting visa / master card in the drop down menu and providing all details of my name, hdfc credit card number complete with cvv number for a booking with free cancellation option. Thereafter i did get a message alert at 4.59pm from hdfcbank providing an otp 487600 for a transaction of rs.2147.95 at paytm app on card ending 5013 valid till 17:02:10 hrs.
        Immediately on my authorising the transaction with the otp, i got another message alert from hdfcbank stating that i have spent rs. 2147.95 on credit card xx5013 at playgoogle1121386. Initially i did not consider any diversion of my payment, but realised that it was so as i never got any booking confirmation id from agoda.com even the next day. I tried to cancel the booking but was unsuccessful due to the absence of any booking id. Contacting agoda.com customer service got me a response that there was no booking in my name or reference to my email.
        I have taken up the matter again with hdfc bank but they are stressing the point that i have initiated the transaction, and are asking for a email / letter on agoda.com letterhead that they have not received any payment with respect to my booking. It is surprising that though hdfcbank has already acknowledged that payment was effected to playgoogle1121386 there seems yo be a great deal of reluctance in accepting that the payment has been diverted by paytm app. Furthermore it is surprising to note that a similar diversion of funds has happened in the recent past, to be precise a debit card of one mr. Sundarapandian was divested of funds to the extent of rs.8457.00 on 29/09/2018 and the amount was transferred to playgoogle1121386 which is an identical beneficiary.
        I took the action of blocking my card the next day and have been charged rs100.00 for replacing my card. Had i not taken this action, my credit card would have been a target for further diversions as the cvv number was already known.
        I therefore feel that the personnel in either hdfc and paytm or in both have colluded to continue the cyber crime which was carried out almost two years ago. Yet hdfc has not been able to address the lapses in their systems.
        I require a refund of the amount debited as there was a deficiency in service in respect of the fund transfer, and it is a repeat occurrence as far as hdfcbank is concerned.
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 21, 2020
        Updated by Manjunath Janakitam
        Please note that my name is MANJUNATH JANAKIRAM and is wrongly spelt in the consumer forum as Manjunath Janakitam.
        Please replace the letter "t" by the letter "r".
        Thank you.
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          Ayushi Tandon
          Aug 21, 2020
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          Hi,

          I ordered something from Amazon and immediately cancelled it. I received a message that the payment has been reversed by Amazon but when i checked my bank statement there was nothing like that.

          Could you please into this asap as the amount was huge.
          HDFC Bank customer support has been notified about the posted complaint.
          Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 29799.00 has been credited/reversed by AMAZON on[protected]
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            S
            Shivjagtap
            Aug 21, 2020
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            Address: AP DALAJ no 1 tal Indapur dist pune

            Dear sir,

            I m Shivaji V. Jagtap. My hdfc Account no.[protected] account balance is hold due to unforeseen purpose .

            Need to investigate and root cause of it.
            HDFC Bank customer support has been notified about the posted complaint.
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              Shivjagtap
              Aug 21, 2020
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              Address: AP DALAJ NO.1 TAL INDAPUR DIST OUNE

              Dear sir,

              I am shivaji vitthal. Jagtap account number [protected].
              Amount of 9268 hold by unseen reason.
              I want to details of it or root cause why it's hold.

              Hope give feedback asap.
              HDFC Bank customer support has been notified about the posted complaint.
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                AasthaOjha
                Aug 21, 2020
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                Hi, Flipkart money is not refunded for my order. Check this? I tried reaching you on phone but couldn't get any reply or solution . So trying this way as well
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Madhavi03
                  Aug 21, 2020
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                  An amount of rs 815.44 has been deducted as dc intl pos txn markup+st[protected]mir[protected]. For which i have not done any transaction, please kindly resolve or need to know why it got deducted
                  HDFC Bank customer support has been notified about the posted complaint.
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                    W
                    Williams Joseph
                    Aug 21, 2020
                    Resolved
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                    Resolved

                    Cheque book applied but not received

                    I have applied for my new cheque book on 11/Aug/2020 and got SMS notification from HDFC saying my cheque book is dispatch via BlueDart on 14th Aug. But, the blue dart way bill status showing the package is rejected in the receiving point. I called and confirmed with blue dart customer service. I'm not able to reach the HDFC customer service regarding this. I'm not sure what is happening, there are lot of chance for the cheque book being misused...
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                    T
                    Twinkle Puri
                    Aug 21, 2020
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                    Address: [email protected]

                    Hi Team,

                    I am facing issue in receiving OTPs for making payments as well as when adding a beneficiary. It is really becoming a irritating task. Kindly look into the issue as I have some important work to be completed.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      Dineshkrish
                      Aug 21, 2020
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                      Address: benz circle vijayawada

                      I have taken loan of two wheeler in 2016 i have cleared 14 months correctly my payment. in the last 6 months payment i was unable to pay due to some financial problems. Even though after that i paid all pending amount and i got NOC from bank.. I was reapplying for loan or credit card it is showing that the your not eligible for loans due to bank internal policy. And i tried in other banks it is showing the same please find the complaint and do needfull.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Whenever I apply any credit card or loan I got rejected my loan application number is 44214938
                      For this account I closed all the pending amount. Please remove my name in Blacklist.
                      Dear Customer,

                      We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the bank.

                      -Nadia
                      HDFC Bank Customer Assistance
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                        B
                        binoj babu
                        from Kizhake Chalakudi, Kerala
                        Aug 20, 2020
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                        Address: HDFC, THRISSUR

                        Dear Sir,

                        This is BINOJ, an account holder of HDFC including DEMAT A/C and credit card. On 18Th August 2020 I got a call from an employee from credit card section from Thrissur office WHO MENTIONED HER NAME AS SNUPA(MOB: [protected] - INTENTIONALLY INCLUDING HER NUMBER TO MAKE EVERYONE AWARE OF THIS FRAUD EMPLOYEE IN HDFC CREDIT CARD SECTOIN) explaining about a health cover .

                        As I always search for good opportunity to make savings, I was totally interested with the health plan she introduced and so only i asked her about the product brochure or synopsis of the same since she included lot many diseases which no company will give even i got shocked hearing HIV (which is not included, then came to know when the call came from HDFC), later she told me that HDFC employee will call, then tell your date of birth and mother's name. As she told me that, after this they will send brochure to my E-Mail ID

                        But when the call arrived, i came to know that they are calling me for issuing the policy and then i called her stating that without knowing the details i can't take this policy, Ms. SNUPA( FRAUDULENT EMPLOYEE IN CREDIT CARD DEPARTMENT) TOLD ME THAT FOR AVAILING BROCHURE THROUGH E-MAIL YOU SHOULD TELL THOSE DETAILS THEN IF YOU'RE NOT INTERESTED SHE'LL ONLY CANCEL WITHOUT LOSING MY MONEY, SINCE SHE NEEDS TO REACH HER INSURANCE TARGET SHE COMPELLED ME TO TELL THAT I'M NOT HAVING ANY MEDICINES .LATER I CALLED HER ASKING FOR THE SAME, AT 10:10 AM ON 20/08/2020 SHE TOLD THAT SHE'LL CANCEL AND DISCONNECTED WITHOUT SPEAKING ANYTHING REGARDING THE SAME.

                        Later i called her at 11:29 AM on 20/08/2020 seeking the status on the same she didn't pick up the call and never picked up. I have called the toll free number by myself and asked for cancellation . i'll never rely upon HDFC Bank and i'll cancel my relation with the bank if i didn't get my money completely since i got hurt so deeply by your employee Ms. SNUPA

                        if this is the way your employees treat your customers means I'm losing all my hopes on saving my money in HDFC BANK.

                        DO THE NEEDFUL BEFORE I FILE A COMPLAINT IN CONSUMER COURT AGAINST HDFC AND ANOTHER COMPLAINT AGAINST SALES EXECUTIVE Ms SNUPA WITH FULL RECORDINGS I HAVE.

                        THANKS AND REGARDS,
                        BINOJ BABU
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Suman Patra18
                          Aug 20, 2020
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                          I have not done the following transactions using my credit card but HDFC bank sends the following statement in my monthly Credit Card Statement.

                          OFFUS EMI, INT NBR:09, [protected] (Ref# 09999999980816010621035) Rs. 41.75
                          OFFUS EMI, PRIN NB:09, [protected] (Ref# 09999999980816010621027) Rs. 3, 578.95
                          HDFC Bank customer support has been notified about the posted complaint.
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                            sanjeev7301
                            Aug 20, 2020
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                            Address: mumbai
                            Website: upi&hdfc emails

                            I have pay through upi payment wrongly payment transferred
                            in hdfc bank customer account i have many time complai through upi & hdfc bank but hdfc bank not take recovery from customer im attaching copy of mail acknowledge
                            HDFC Bank customer support has been notified about the posted complaint.
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                              swamyburagadda
                              Aug 20, 2020
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                              Address: Bangalore

                              My salary account (In HDFC bank) was created in my company xxxxxxx and now my salary account in HDFC bank has been converted to savings account (Without informing me) and hence I had called your customer care and raised a request to close my account as I did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and no transactions have been done till the date. I logged into my account for some reason on[protected] and I see that I have Rs. -6501(-ve) in my account.

                              According to the RBI, A bank does not allow the balance in a savings account to go negative due to imposition of charges for non-maintenance of minimum balance and if any bank continues to debit charges on a savings account creating a negative balance, customers can approach the banking ombudsman.

                              Source: https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9343&Mode=0

                              And since currently I'm in Visakhapatnam and couldn't come to your branch for any assistance in closure of my account. Hence I request you to kindly waive off the charges and help me in closing my account as early as possible. Expecting prompt response from your end.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                kalpesh222
                                Aug 20, 2020
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                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 4272 without my concern on date:18/08/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Kalpesh, We regret the inconvenience caused and shall surely assist you with the full refund. Kindly share your Membership Details or registered contact number on this post or on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance and refund - Nitesh, Team OneAssist.
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                                  Kamal Jangra
                                  Aug 20, 2020
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                                  Address: HOUSE NO 583 SECTOR 9A GURGAON

                                  The hdfc bank has put a hold on my funds of rupees 4600 as mi revenue hold through gefu, ac number is
                                  Account number: [protected]
                                  Name Nisha
                                  Ifsc: hdfc0003597
                                  Branch: Pai Kaithal
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    D
                                    Aug 20, 2020
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                                    Address: Public health engineering department haryana

                                    I have made payment for water bill via net banking.
                                    Rs540 debited from my account and i recieved the message below
                                    Thanks for paying Rs.540.00 from A/c XXXX9259 to PAYUEGRASHRY via NetBanking. Call [protected] if txn not done by you
                                    Hence my water bill payment is still pending
                                    Kindly do the needful and refund my amount
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Bull Singh
                                      from Jammu, Jammu and Kashmir
                                      Aug 20, 2020
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                                      Address: Village Nawada PO Mukerera Dist Saran (Bihar)

                                      I am account holder of Account No [protected]. As per bank statement I have been issued a credit card which has not been received by me so far. Furthermore the same credit card ( Last four digits 7336 as mentioned in the SMS of HDFC) has not been activated and nor used for any transaction during the entire period. Now it has been revealed from your various messages that an amount of Rs 7465.59 has been levied charges on account of credit card/misc charges which is wholly illegal. However the complaint to the effect has also been lodged with Reserve Bank of India and subsequently Ombudsman BO Chandiagarh has been assigned to look after my complaint and compliance accordingly. Moreover I would like to seek your personal attention that the concerned authority of HDFC be directed to do the needful to check their records that the said so called issued credit card at their end has been activated or used for any transaction by me. Then how they can claim for charges on account of such credit card which has not been activated or used for any transaction by m.e
                                      HDFC Bank customer support has been notified about the posted complaint.
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