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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 353

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S
Sujay_Suman
Aug 17, 2020
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Hi sir,
I have mailed numbers of time to hdfc bank credit card team in last 4 month but still they are not replying.
They have upgraded my old moneyback credit card to ragilla but not delivered to me which cause my previous card in blocked state and i did not get the the statement for bill for that month to pay at right time. So i sent an email for this issue and they sent a manual statement late which cause late fee and interest and tax charges. After that i sent again an email for this issue a month back but they did not replied. I followed up multiple time. I have all the mail which i sent but they yet not replied.
Pleas help me as they are adding late fine and interest every month without resolving the issue and all the issue is from hdfc bank side only.
Please do the needful.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Aug 17, 2020
Updated by Sujay_Suman
please check.
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    lkkjhg
    Aug 17, 2020
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    Address: #404, Siri Lotus Appartment, 3rd Floor,near Uttarahalli Main Road, Behind Karnataka Bank

    Hdfc life agent made me sign a bond with false expectation stating, no penalties will be charged when i cancel my policy only the gst will be deducted. Now during corona i have family emergency and hdfc refuses to pay back my own hard earned money. I had deposited 310000 and they talk about paying me only 90000, when i want to terminate my policy, i don't need the ineterest i only need my own hard earned money, which i am now fighting for.

    Raised escalations and complaints got no update. I warn you never go for any long term deposits through the agents. I got deceived. I need my 3lakhs back.

    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    I need help as 210, 000 of my hard earned money has been taken away by HDFC.
    Adding my policy number
    HDFC life Policy no:20854661
    Deposited amount:310, 000 approx including gST

    I need my 3lakhs deposited money, I was made to sign the wrong bond, where I was not told that there is a mid term termination risk
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      J
      Jagadeesh Mudaliyar Lyrics
      Aug 17, 2020
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      Address: Begumpet Hyderabad

      I closed my account on 2016 but still not issued no due certificate
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shaik Fareed S
        Aug 17, 2020
        Resolved
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        Resolved

        Hi,

        My contact number is [protected] and i'm trying to convert my transaction of 2 lakhs into emi since last month and unable to do it via phone banking and also couple of customer service executives and they assured i will receive a call for charges waive off as well as conversation of emi. Still no updates. Please look into this asap.
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 20, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform that, HDFC Bank offers EMI facility to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. You may refer to Netbanking to know about the offers available on your credit card account.

        -Nadia
        HDFC Bank Customer Assistance
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          A
          AdnanKhanT
          Aug 17, 2020
          Resolved
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          Resolved

          I opened a new Digi Youth Saving account through online method in your Rana Pratap marg branch hdfc bank on 30th july but till date i didn't received the welcome kit. I have completed the video kyc and i have also deposited the money in account which your bank is not letting me use now. Last 2 days i calling in hdfc bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address
          Regards
          MOHD ADNAN KHAN
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Manoj
          HDFC Bank Customer Assistance
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            P
            prince@027
            Aug 17, 2020
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            Address: Hdfc Bank Fastag

            Hi.. This is anamika kumari. My registered vehicle number is jh02l3266. I had applied for my replacement fastag in march and they sent me in july. But after that my fastag is in issued mode and i am unable to use at the toll. I have raise a complain on 3rd of august but till today there is no progress. Very worst experience.
            [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              parvez914
              Aug 17, 2020
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              Address: BHIRABNATH ABASAN MANASKAMANA ROAD, NEAR SUKANTO MORE (NH34)

              The hdfc bank has put a hold on my funds of rupees 1704.20 as mi revenue hold through gefu, ac number is
              Account number: [protected]
              Ifsc: hdfc0001469
              Branch: BHIRABNATH ABASAN, MALDA
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 17, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Nadia
              HDFC Bank Customer Assistance
              Aug 18, 2020
              Updated by parvez914
              The hdfc bank has put a hold on my funds of rupees 3178.40 as mi revenue hold through gefu, ac number is
              Account number: [protected]
              Ifsc: hdfc0001469
              Branch: BHIRABNATH ABASAN, MALDA
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

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                K
                Kulbir Malik
                from Delhi, Delhi
                Aug 17, 2020
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                Address: PayZapp support app
                Website: PayZapp app

                My transaction I'd 92697993 completed on June 01, 2020 but Still they are not giving cashback.
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 19, 2020
                Updated by Kulbir Malik
                Still resolution not provided.
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                  K
                  Kirar Nitin Choudhary
                  Aug 17, 2020
                  Resolved
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                  Resolved

                  Address: pipariya, district hoshangabaad

                  I'm an HDFC bank holder since I opened the account there is not any deduction till march 2020 after that I have credited my account in the month of August with 2840 . Rs then on my account Rs.885 is deducted for unknown reason this very ridiculous I want my money back or else i will with another bank really unsatisfied with HDFC bank services I also called customer care but they didn't answer me what is this for. Please give my money back
                  +1 photos
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2020
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience you may have faced. Request you to write us using the URL
                  https://bit.ly/3h8kVxd with your account number, date & amount of debit charges and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information

                  We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum


                  -Nadia

                  HDFC Bank Customer Assistance
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                    A
                    abhay97
                    from Mumbai, Maharashtra
                    Aug 17, 2020
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                    Address: station road,chalisgaon

                    Sir, i am transfer money through googlepay of 11may .but it not receive recipients account and not refund amount in my account. I was call and complaint googlepay and visit hdfc bank but they not response my problem and issue.I am really trouble because 3 month ahead .i will request you to solve my problem .
                    thank you sir.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Customer Assistance
                    Sir, i am transfer money through googlepay of 11may .but it not receive recipients account and not refund amount in my account. I was call and complaint googlepay and visit hdfc bank but they not response my problem and issue.I am really trouble because 3 month ahead .i will request you to solve my problem .

                    My saving account deducted amount does not receive. - Comment #3724888 - Image #0
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                      A
                      Ashu1997@
                      Aug 16, 2020
                      Resolved
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                      Resolved

                      Address: 1-H13 rangbari yojana kota

                      Please send me a copy of the " no objections certificate for the settlement that was done my hdfc bank credit card no. [protected]
                      Please clearence my name from cibil report as the full payment was done in a single payment
                      Name ashok kumar gautam
                      Credit card no. [protected]
                      Pan no. Aanopg3437g
                      Email address [protected]@gmail.com
                      Mob. [protected]
                      +1 photos
                      Aug 16, 2020
                      Complaint marked as Resolved 
                      Email address ashish [email protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Aug 16, 2020
                      Updated by Ashu1997@
                      I have no customer id and my account has been closed
                      Aug 17, 2020
                      Updated by Ashu1997@
                      Pan no ANOPG3437G
                      Aug 17, 2020
                      Updated by Ashu1997@
                      Please provide information about
                      Email. [protected]@gmail.com
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                        K
                        Karthik12341352352545
                        Aug 16, 2020
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                        unable to transact - error message

                        I am trying to transfer an amount through third party transfer but i only get the below message,
                        "we regret to inform you that we could not complete your transaction. For more details, please contact your nearest hdfc bank branch, or our phonebanking service. You can also write to us at : https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Custo...

                        I tried sending to a new beneficiary...
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                        J
                        jitender kumar186
                        from Delhi, Delhi
                        Aug 16, 2020
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                        My hdfc bank fastag is not working i had coplaint about it to customer care they send me a link via sms for repayment for issue new fastag. Payment was done on 28.07.2020, after that i had contacted three times to customer care they are unable to resolve my problem. They provide my a mail id on which not mail is delivered, it indicate domian is incorrect, till i am waiting for any type of response from there side.
                        My wallet id is[protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          M
                          mdzaid1989
                          Aug 16, 2020
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                          Date of the transaction 08/15/2020, amount of transaction 47812.11, reference number[protected].

                          On 15/08/20 i have paid amount towards credit card bill of bank of baroda from hdfc net banking rs. 47, 812.11. It got debited from my sb account but not reflecting in bob credit card. Cheque/ref no.[protected] please reconcile it immediately. My bill due date is 19-08-20 and i dont want any penalty. Urgent matter
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          complain reference number "HBL=[protected]"

                          I was not able to enter, since the URL is not allowing. Please contact me over mobile phone.

                          Resolve the issue. Its urgent.
                          thank you it is resolved.
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                            U
                            UJJWAL CHANCHAL
                            Aug 15, 2020
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                            Address: HDFC Bank

                            Hi,
                            Bank has deducted overdue amount of rs 22, 924 on 3rd aug 2020 against personal loan[protected], as per debit message it says amount recovered.
                            Bank again hold same amount of 22, 924 on 13 aug, no revert on mail and tweet.
                            Its really mental harrassment for me.
                            Please look.
                            With regards,
                            Ujjwal chanchal,
                            Ujjwal. [protected]@gmail.com
                            +2 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 15, 2020
                            Updated by UJJWAL CHANCHAL
                            Please resolve it as it is giving me mental harrassment.
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                              D
                              DeepakGupta4
                              Aug 15, 2020
                              Resolved
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                              Resolved

                              Hi,
                              I have been raising complaints regarding hdfc credit card for last 4-5 months and not getting any support on the same. I have been dropping mails for last 4 months and even sent and escalation mail to nodal officer hdfc delhi/ncr zone but no response received.
                              Since the day i have complaint to my rm, she has stopped responding, she neither pick calls nor respond back. I have tried almost 50 calls in last 2 weeks. I have tried all the possible options but no one is connecting to me on phone for discussion and on social media platforms they just turn back with a note of terms and condition and do not discuss on the complaint.
                              1. I feel harassed by hdfc now as they are not solving the issue and adding more financial charges every month for delay on their part of not responding to complaint. I am not supposed to bear charges for them not responding to my complaints. I have already paid everything of my expenses made.
                              2. I need to get my rm changed as soon as possible, she is useless and never responds to the complaints or any issues. Instead of looking into my issues for a classic customer, she has completely stopped responding. Is this kind of service we are supposed to get from hdfc. Really pathetic. Worst experience of my life.
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Sangram Nadagoudar
                                Aug 15, 2020
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                                Hi sir i applied for new debit card through net banking. I didn't receive my debitcard
                                Even after one week, even i didn't get the tracking id also for debit card
                                My account no - [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Nikhat Khalid
                                  Aug 15, 2020
                                  Resolved
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                                  Resolved

                                  Hi i have been using my hdfc accnt since 2 yrs for all my transactions as it is hassle free. But since 2 mnths m unable to add any benefiaciary, m facing a lot of problem coz of that. Plzz help me resolve this issue as soon as possible
                                  Thank you
                                  Nikhat sabin
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Customer Assistance
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                                    S
                                    Sherry Dorow
                                    Aug 15, 2020
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                                    My credit card has been charged a fee for your cheap deals galore and i do not want to be a member of this and did not authorize this. Please refund my account and stop taking money from it. Thank you
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      grshahca
                                      from Mumbai, Maharashtra
                                      Aug 15, 2020
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                                      Address: Mumbai

                                      I have been charged incorrect processing fees. When they did not reply for weeks about that. I surrendered my credit card. I sent broken card to chennai with the credit card closure form. However, they are just refusing to close the card. Keep calling me every couple of days that "we have received your closure request and why don't you take another card". It is been 2 months i asked for closure. However, they are in no mood to do so. I wrote their emails, called them, wrote to rm and nodal officer. Even their nodal officer is equally useless.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      My registered number is [protected]
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