Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 353

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aashu Singla
from Powai, Maharashtra
Nov 3, 2020
Report
Copy

At the time o[censored]pgradation of regalia to diners club, i was told that i will be offered a lifetime free card and no joining fees will be charged on my card. However, the customer care executive has informed me that i have been issued a Priced card and joining fees of Rs. 10000 plus GSt of 1800 has been levied on my card as per the statement in the month of July 2020. Further, my relationship manager is asking me that once i pay this amount, it will be reversed at the end of one year. I do not know whether this is correct or not.

It seems some kind of mis selling has been done with me.

Thanks & Regards
Aashu Bajaj
[protected]
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sriranjini k.s
    Nov 3, 2020
    Report
    Copy

    I recently passed the hoskote toll and when the tag was scanned it showed invalid. My account did have a balance for Rs 417.62. In the next toll also I faced the same issue.
    When I contacted the customer care @[protected] the lady who answered my call did not have any knowledge and said due to system issues she could not check my account. The irony is when my details can be verified correctly not sure how she can’t check the other details. Also when asked to connect to a senior/ supervisor she informed me to call back after 10AM as they were all busy.
    Even after explaining multiple times she doesn’t seem to understand the criticality and urgency of the situation there was no help offered and she also asked me to contact 1300 if I required immediate attention.
    This is the worst service anyone would expect out of such a reputed bank and I think I will be forced to discourage my family and friends to bank with such an irresponsible bank with horrible services. Hope somebody else does not face this issue again.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pallavi1997
      Nov 2, 2020
      Report
      Copy

      Address: nc/01,officer's colony, sawang colliery

      Sir/Ma'am,
      I want to inform you that i applied in Tech Mahindra site from where i got a call.The executive told me that my CV has been shortlisted for interview of Data Entry Operator in HDFC Bank. They asked me Rs 1950/- for the form. I got an interview call one day after and they again asked for Rs 7536/-. After that i got appointment letter which i have attached with this complaint. In this mail they are again asking for Rs 11880/-.
      I am assuming that this is a fraud call. Kindly do the needful and guide me for the same.
      Email [protected]@protonmail.com
      Phone number- [protected]
      Phone number 2- [protected]
      Phone number 3- [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Nov 02, 2020
      Updated by Pallavi1997
      I have given rs 9486 to those fraudsters.

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amit Malvaniya
        from Powai, Maharashtra
        Nov 2, 2020
        Report
        Copy

        Dear Team,

        I did one transaction with an amount of 8080/- to pay my house rent and I used it through Nobroker.com site through PayZapp applications on 03rd, Oct, 2020. While I am checking my transaction history of PayZapp app where I am unable to see this amount entry.

        Please find the attached screen shot for your kind information.

        Request you to please check and revert me on the same on priority basis as I want this transaction entry into my history details
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pavan046
          Nov 2, 2020
          Report
          Copy

          I'm holding an account in hdfc... unnecessaryly they have deducted 876.90 rs dated 15 Oct 2020..I want refund of this deducted amount
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            dwivedisumant
            Nov 2, 2020
            Report
            Copy

            I had opt home loan from HDFC . I have registry in 2011 and now my load is full paid . On document release they are dining that they don't have registry document. I did complain and not getting any response.

            below is complain copy :

            I went to collect document to Vaishali Branch as document was arrived as per my request . HDFC Representative told me Registry paper is missing in set of document folder and this is not with HDFC and I have to get this from Builder “Mahagun” . After long argument, HDFC Representative has agreed that HDFC will collect registry paper from builder and will call me to collect paper

            Now This is very serious matter, In case if builder will not have registry paper, who will be responsible for it. As I have home loan, last 10 year paid all the amount with interest and HDFC is not bother about the main document. I have few question and want answer on it.
            1. Who was responsible to collect registry paper at time of registry ? I paid amount for this service
            2. Why was this not audited in last 10 years ?
            3. Now a days many builder are bank corrupt and offices are closed, In this case customer document will get misplaced, then who will take this responsibility ? this is very serious matter.
            4. Is this a value to customer, who paid all EMI without any failure and in blind trust that registry document is safe with Bank ?
            5. Is this a moral value and right approach to ask customer go an find you registry paper yourself.

            One last thing I am not going to ignore this and I want my all document to be hand over to me in this week without any failure. I was planning to get other home loan but if this is case I will never go with HDFC Home Load and will do the same for my all reference. This is very careless and irresponsible behavior from such a leading bank.

            Please let me know in next 24 hours.

            Account Number –[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajeev Parihar
              from Agra, Uttar Pradesh
              Nov 2, 2020
              Report
              Copy

              Hi,
              I have applied online for opening a PPF account in HDFC Bank on dated 30 Oct 2020. On 31 Oct 2020 my PPF account open by HDFC Bank but in Wrong Branch i.e. Anna Nagar to which i don't belong. I have my account in Gurgaon Sector 14 Branch of HDFC Bank.
              I don't want any account in Chennai as i never went to there nor I want to go..
              Please Change my PPF account branch to the Branch where I am having my saving account. i.e. Gurgaon Sector 14 Branch.
              Thank you Gov of India for giving us a platform to raise our voice against the fraud.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bik Sarkar
                from Kolkata, West Bengal
                Nov 2, 2020
                Resolved
                Report
                Copy
                Resolved

                My New NPS account is currently frozen and I am not able to contribute

                Account date: 27-OCT-2020
                Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending
                PRAN:[protected]

                Please do the needful at the earliest.

                Also I am not able to locate any customer care number to raise this directly with HDFC.
                Nov 2, 2020
                Complaint marked as Resolved 
                I just got a notification from HDFC that it has been verified.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dsdsharma
                  Nov 2, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Nagpur

                  I haven't bought anything on EMIs, yet you collected a Rs.2440 "EMI" from me... Now you're going to charge me another EMI of Rs. 2440 on the 10th of November.

                  Raised like a dozen tickets about this but no one cares. Just automated replies - half-hearted resolution efforts... just doing script work.

                  Just visited the local branch and they said they don't have access to the "credit card" system!

                  Just wow!
                  Nov 2, 2020
                  Complaint marked as Resolved 
                  I waited like an hour to get through to a call support resource who told me what was happening. It was a purchase I had made last year... but had paid a couple interim EMIs so this one appeared to be out of nowhere!
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Keshav Vijayan
                    Nov 2, 2020
                    Report
                    Copy

                    I tried to transfer money through IMPS and the amount was debited but I received a message saying it timed out due to technical reasons.

                    When I tried to call customer care they kept me on hold for 30 minutes!! The suddenly disconnected my call!! When I called again they kept me on hold once more, then connected me to a phone banker after 15 minutes who cut my call as soon as she picked up!!

                    Absolutely the worst customer care I've seen and I still haven't got my money back!!

                    Closing my account soon.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Captain Sales International
                      Nov 2, 2020
                      Report
                      Copy

                      Address: Captain Sales International Bangalore

                      We have been trying since a month to restructure our business loan.. but to no avail.. the link provided in your website is not functioning to our requirement.. we are terribly disappointed...
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amol Nadgouda
                        Nov 2, 2020
                        Report
                        Copy

                        Address: Mumbai

                        I am using HDFC credit card Number 1779 from last five years. In this Covid19 pandemic i have failed to pay an outstanding amount due to salary deductions. Now banks has lien this account with my saving account and freeze my entire salary. I need this money as this is my first full salary after this pandemic and need to pay room rent and one pending other bank personal loan EMI also. Is there any option for getting this money back (at least 60-70%) from the bank?
                        If i failed to pay loan EMI in this month then this account is also connect with NPA.

                        Kindly suggest.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sudha Rajesh Acharya
                          Nov 2, 2020
                          Report
                          Copy

                          Pls deactivate one assist insurance credit card ending 8083 Rajesh m no [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            himanshu sharmaGlobal
                            Nov 2, 2020
                            Report
                            Copy

                            Address: Delhi Geeta Colony

                            The hdfc bank has put a hold on my funds of rupees 3, 505.00 as mi revenue hold through gefu, account details is
                            Account number: [protected]
                            Ifsc: hdfc0004365
                            Branch: Geeta colony
                            Account type: Saving Account
                            The customer service is not able to give any info on this.
                            First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rahul Chhavi Dubey
                              Nov 2, 2020
                              Report
                              Copy

                              Address: HDFC bank Shubhas nagar branch bareilly UP

                              I had a jumbo loan of 100000 that was closed on 7.10.20 but didn't send me NOC, i am applying for another loan so i need NOC for previous loan, so I reqst to my branch and customer care many times but they didn't give me satisfying ans aur result, my new laon is stayed subjected to this NOC
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Subham96
                                Nov 1, 2020
                                Report
                                Copy

                                Address: 64 Bamangachi kulberiya, west bengal 743248

                                My card number is[protected].
                                HDFC bank has wrongly deducted from my account of rs 20k on January 2020.
                                I have registered and followed up with the bank many times but yet to get the resolution and the amount as well. Till today it is 11 months running. Amount is still pending.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Poonam16195
                                  from Powai, Maharashtra
                                  Nov 1, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I bought my iPhone XR with HDFC credit card on[protected] from retail shop in Mumbai.As mentioned by HDFC bank to receive cashback of rs.4000. It’s been 90 days since I’ve purchased the phone I haven’t received my cashback yet.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arunnandewal
                                    Nov 1, 2020
                                    Report
                                    Copy

                                    Address: Plot # 6&7, Ricky Garden,Vignesh Avenue

                                    Hi team,
                                    My Diners Club credit card has expired in March 2020 since the time that lockdown had happened. The address for delivery for the credit card was in Bangalore which is my official address. But since lockdown I have moved to Chennai and have been WFH. The bluedart courier agent tried delivery of new card to my official address in Bangalore twice to which I told them that office is closed due to Covid-19 lockdown and if it can be delivered to Chennai at my residence. I haven't got any reply from HDFC representatives and when I reached the customer care executive they told me to report to the branch in person which is not viable considering the limited travel we all are doing due to Covid-19. Please help.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lavanya ble
                                      Nov 1, 2020
                                      Report
                                      Copy

                                      Hai this is uday, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but it’s still not unblocked
                                      So kindly request you to sort out my problem as soon as possible
                                      Thanking you
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        L
                                        Lavanya ble
                                        Nov 1, 2020
                                        Report
                                        Copy

                                        Hai this is uday, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but it is not resolved
                                        So kindly request you to sort out my problem as soon as possible
                                        Thanking you
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit