HDFC Bank Complaints & Reviews

Every month credit card bill total amount not tally with charges

Actual total amount=2, 453.19 rs

In statement total bill mentioned: 3, 195 rs

The difference is 741.81rs they not mentioned

Customer care not picked

My mobile number is [protected]

The hdfc bank has put a hold on my funds of rupees 524.24 as mi revenue hold through gefu, account details is
Account number: [[protected]]
Account type: salary account
I need clear details about hold fund and release the same
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

My name is sakthivel and i had ordered vega helmet of rs.964 in amazon on[protected] and after[protected] i returned this order due to personal reason. And on[protected]
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected]
And told me to fill charge dispute form but indian hdfc bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent.
Thanks you sir

I mistakenly paid into a wrong HDFC credit card and I contacted the Hdfc customer care through mail. They also asked for my bank statement for the transaction but still have not responded to it for more than 2 months. Its been a total of 6 months and I haven't been able to get my issue resolved. Please respond to it as soon as possible.

Hi,
I'm holding savings account in hdfc bank for past 6 years, and this is the second time they have deducted unnecessary charges of inr 885/- as depositary charges. I have never used their demat service for a single time still this has happened for 2nd time. Please help in this matter as due to covid situation even their customer helpline is not responding.

The hdfc bank has put a hold on my funds of rupees 803.43 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0000539
Branch: kalyani nagar pune
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

There is debit adjustments in my fast tag accounts.
Can you please give me clarification as why did this happen.

Have attachments to this complaint.

I am arun kumar selvaraj. Last july 14th 2020 rs.2599/- has been deducted from my credit card without my knowledge by activating one assist mfee insurance. They converted that in to smart emi and deducted rs.100 as charge and everymonth emi amount has been added in a statement. So please take action on this and cancel the insurance and refund my amount in a credit card balance. My mobile number is [protected]

I have been harassed by so called hdfc bank telecallers (They claim so) regarding personal loan. I have been putting these callers in my blocked list for so long. I also request the telecallers to stop calling on my number. But it still keeps coming, and with an even higher frequency.

It is affecting my daily routine. Calls come at any time, when i am resting on weekend or on weekdays while i am in some important meeting or waiting for an important call, or even driving.

Its a big nuisance in my life. Situation is going out of hand. High time that it stops.

I request the competent authorities and hdfc bank organizations to bring some relief by curbing these unnecessary and nascent callers.

The mobile nos. Are [protected] & [protected].

I am one of the credit card holder of HDF bank, I have purchased a SAMSUNG mobile with HDFC CREDIT card under the EMI policy.
But bill was generated including the mobile price even though I purchased the mobile under the EMI POLICY . so many times I made calls to customer
care but they did not respond to my calls
my name is D SIVAKUMAR AND
MY CARD NUMBER IS [protected]
MY mobile number is [protected]

1. My credit card is showing a charge: offus emi,

11/08/2020 OFFUS EMI, PROCNG FEE, [protected] (Ref# 09999999980811000722315) 99.00

13/08/2020 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999980813003020754) 1, 613.73

13/08/2020 OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980813003020739) 1, 957.05

13/08/2020 FINANCE CHARGES (Ref# 17000743400813999879330) 1, 165.96

13/08/2020 OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980813003020747) 42.63

13/08/2020 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999980813003020762) 95.75

What is this charge? I want this to be reversed.
screenshot are given below

2. Apart from the above, i always used to pay the minimum balance due. It was never made clear that minimum balance due will attract interest. This is a very deceptive manner of charging interest. It should have been made clear that minimum due will only ensure that penal charges arent levied but interest is. High interest rate itself is a charge.

How can such deceptive practice be carried out? I want these charges reversed.

My HDFCLife Click 2 Wealth policy is cancelled on 14 July 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account.

follow up with HDFCLIFE Business Heads mail I'd but no response from from HDFClife.

Mail details "Re: [External] Re: [External] Re: #BUSINESS#: 'HDFCSL=[protected]' [SUSPICIOUS:] Re: [External] Fwd: Further requirement(s) received for your HDFC Life application No.:[protected]

Durgesh Salode
Mon, Aug 17, 2:38 PM (16 hours ago)
to Beulah, onlinequery, businesshead, service, complaints, esclation1, esclation3

Hi HDFC Life Team,

Nobody updates on my payment refund status, I am continually follow up with your team from 14 july 2020.

I am requesting you Please check and update the refund payment status of 50000 Rs .

@[protected]@irda.gov.in:- Kindly look into this matter and also check trail mail for more details.

Best Regards,

Durgesh
Mobile No:-[protected].

On Mon, Aug 17, 2020 at 9:26 AM Durgesh Salode wrote:
Hi Business Heads,

Any update on this?, my policy is cancelled on 14 july 2020 till this time your team is start processing my refund amount of 50000 rs in my account.
But till date the amount is not credited to my account, due to this I have been charged for late payments changes from bank amount of 1500 rs with interest and gst .

Kindly provide me extra amount as compensation from hdfc life due to dely.

Please share your valuable feedback as soon as possible.

I am waiting for your reply.

Also share higher management details for escalation this issues.

Thanks & Regards,

[protected]

On Fri, 14 Aug, 2020, 12:31 PM Durgesh Salode, wrote:
Hi Beulah,

Any Timeline for the refund process i have shared account details on 5th AUG 2020.

No one replies on mail for update or confirmation.

Best Regards, "

HDFC Life application No.:[protected]

Payment date is 9th July 2020

refund date 14 July 2020

Durgesh
[protected]

Hi, my name is “Sahil” in all documents but hdfc bank use my father name as last name of mine.

I visit the branch many times but they refuse to change the name .

Now i have to apply for the tourist visa and my passport and statements does not match .

I have all supporting documents and submitted the same at the time of account opening.

Bht they used my fathe name as surname without my consent .

Account no - [protected]
Hdfc bank
Malviya nagar - new delhi

Thanks
[protected]
[protected]

My account was not active for past 3 years.I went to my nearest branch they said check NEFT transaction your account will be active status.i received sms saying my account status has been successfully changed from inactive to active 6 months before. But when i do online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined. Again i went to my nearest branch they said we can submit re- kyc.After that you can able to transfer funds.

I sumitted re- kyc form 2 months before and i also mailed to HDFC Customer support.For past 6 months, i cannot able to transfer funds.

But no response from my nearest branch still.
kindly help me on this.

There is Debit adjustments in my fast tag accounts.
Can you please give me clarification as why did this happen.

Have attached screenshot of debits to this complaint.

Hi sir,
I have mailed numbers of time to hdfc bank credit card team in last 4 month but still they are not replying.
They have upgraded my old moneyback credit card to ragilla but not delivered to me which cause my previous card in blocked state and i did not get the the statement for bill for that month to pay at right time. So i sent an email for this issue and they sent a manual statement late which cause late fee and interest and tax charges. After that i sent again an email for this issue a month back but they did not replied. I followed up multiple time. I have all the mail which i sent but they yet not replied.
Pleas help me as they are adding late fine and interest every month without resolving the issue and all the issue is from hdfc bank side only.
Please do the needful.

Hdfc life agent made me sign a bond with false expectation stating, no penalties will be charged when i cancel my policy only the gst will be deducted. Now during corona i have family emergency and hdfc refuses to pay back my own hard earned money. I had deposited 310000 and they talk about paying me only 90000, when i want to terminate my policy, i don't need the ineterest i only need my own hard earned money, which i am now fighting for.

Raised escalations and complaints got no update. I warn you never go for any long term deposits through the agents. I got deceived. I need my 3lakhs back.

[protected]

I closed my account on 2016 but still not issued no due certificate

Hi,

My contact number is [protected] and i'm trying to convert my transaction of 2 lakhs into emi since last month and unable to do it via phone banking and also couple of customer service executives and they assured i will receive a call for charges waive off as well as conversation of emi. Still no updates. Please look into this asap.

I opened a new Digi Youth Saving account through online method in your Rana Pratap marg branch hdfc bank on 30th july but till date i didn't received the welcome kit. I have completed the video kyc and i have also deposited the money in account which your bank is not letting me use now. Last 2 days i calling in hdfc bank but many times he told we will check and transfer my call any other department but they didn't any response from your representative. As a requested to you please let me know when i received my welcome kit in my home address
Regards
MOHD ADNAN KHAN