HDFC Bank Complaints & Reviews

Dear sir/mam,

I, megha goel, refer to above and write to inform you that i want to file a complaint against hdfc life insurance co. My complaint credentials are as below:

1. I had applied for term plan of rs 1.50 cr on 09.07.2020. The premium amount of rs 96374/- has been remitted to the company on the same day i. E. On 09.07 2020 and my application no is[protected].
2. The company raised query for income proof, my correspondence address proof and ecs form on 11.07.2020. The reply to the query has been done on the very same day.
3. Again the company raised query for my income proof on 21.07.2020. I had already provided my 3 months pay slip but the company denied it as income proof. I then submitted my form 16 for the same purpose.
4. Then the company has mailed to me that the term plan of rs 1.00 cr has been accepted by the company on 23.07.2020 with premium amount of rs 70589/- and remaining amount of rs 25785/- will be refunded to my account.
5. After my acceptance, policy no 22748806 has been issued to me. Till date, i have neither received soft copy of the policy nor hard copy.
6. Then a message came from the company that my refund payment of rs 25785/- has been processed on 29.07.2020.
7. On 04.08.2020, i mailed to company that i have not received the refund amount in my account. The company replied that they had remitted the amount on 30.07.2020.
8. I had also mailed on 04.08.2020 to check where company had made payment as same had not received in my account?
9. Instead of inquiring at their end, they are still demanding statements from me. I have also given my account statement 2 times to the company but they are not serious about it.
10. On 08.08.2020, we received a mail from services deptt to provide utr no, date of debit, cheque no. Then i got surprised to see the mail what they are demanding from me.
11. After this mail, i have requested the company to cancel my policy as i had also got so much frustrated from such stupid inquiries.
12. It is pertinent to mention here that i have not received hard copy and soft copy till date i. E. 10.08.2020. Still this, on 10.08.2020, i received a mail that my look in period has completed and it is not possible to cancel my policy under look in period.
13. On 10.08.2020, mr. Kuldeep sharma, circle head of kurukshetra has talked to my husband mr. Ankush garg regarding these issues. He has assured that my refund amount will be credited to account on 10.08.2020.
14. I have not received payment, then i mailed on 11.08.2020 to mr. Kuldeep to look into the matter, then mr. Kuldeep has mailed that 'this is not my department. Donot make any mails to me.'
15. I have made many reminders to mr. Kuldeep and mr. Sunil narula (Branch head, kurukshetra branch) but they are not replying to my mails.

I think that the it is not a matter of concern for the company where the customer money is going on. As per company behaviour, it seems that fraud has been done with me by the co. I have also said them that i will move to court but nobody is there to care about it.

I request you to take the matter on priority and help me getting my refund amount quickly and also cancel my policy as soon as possible under free look in period as i have not received even soft copy or hard copy till date i. E. 11.08.2020. I also request you to take proper action for this harassment so that this does not happen again with another person.

Megha goel (Policy holder)

Almost 750 charges got deducted from my account without my intention and i am not even aware of what these charges are for. I tried calling customer care but of no use. I need an explanation and immediate action or assistance....

Sir, we have deposited all the money in our account which was in minus, but sir, the hold of our account has not been removed. Please remove our hold. We are having a lot of trouble.

Hi, i have been dealing with fraud call for last 3 days.

6th august: received a call from +[protected] : the lady gave me a policy number of classic assured policy purchased in 2012. She even sent me a message from the same number; giving policy #; application number; value of prm: 50k; current value: 1, 08, 450.4. She aske me to immediately speak to rm mr sanjay singhania. Attached : photo - 6th aug

7th august : she called again and reminded that monday is the last date:

10th august: i called mr sanjay at number[protected]. He said that he is from hdfc and rm for my area. He told that my policy is under termination and i have 2 options. A. To terminate and collect 5000/- b. To settle it by buy getting approved by irda to invest in another policy worth 1lac. Then hdfc will help move the current value amount to new policy and i can terminate all and get 2.08lacs back. He said he will get me irda approval by evening and someone will contact from another insurance agency. He sent the irda approval code in the evening : photo - 10 aug

10 august: just to be safe, i called hdfc call center and learnt that it was all fraud and there is no policy with that number. But i continued to engage with these guys

11 august: i told sanjay that i got the code. What next.in 5 minute i got a call. Person said that his name is: rajiv malhotra. His number was +[protected]. He said he is calling from bharti axa. Asked for the irda code... Which i provided. He wanted all the kyc details. I asked him to share it on whatasapp. All conversations are in 11th aug photos. He is still insisting to send him the kyc document by whatapp before he shares the policy link. Which obviously i am not going to do.

I bought iphone 11 with 6000rs cash back offer with hdfc bank credit card on 25/01/2020, but i didn’t get cashback till today

I purchased a hdfc term plan dated 23 july 2020 after making payment of 20, 000 rs. Since then its been almost 20 days and i have undergone through the medical test as well. Still they are asking to get the one more blood test with my own cost.

Customer care is saying they are not responsible for this as this is still pending with online team

Even after sending email at the dedicated email address there is no response and if i go for the cancellation of the insurance then they are threating they will deduct the medical test charges, which they never disclosed initially

Sir,
I am bindu g, submitted my resignation along with id card of agency code hdf747243 issued on 28/06/2018 and noc request to hdfc life alleppey, mullakkal branch manager mr. Rojan varghese, he accepted it and promised me that he will forward the documents to h. O. And issue noc soon.

On 21/01/2020 again i visited the branch and applied for cessation certificate.

Despite of my several calls and visit...

Myself pravin from pune i got a msg without otp 129 rs deducted on 11 august at 1:16:52 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people

I want immediate reply fro this and refund my money

01/07/2020 date ko credit card ke maddam se payment kiya they rs 500, rs 13, 249 payment failed but amount deducted on may credit card, merchant name hai punjab stores medinipur in, uske bad hdfc bank customer care ke maddam se traction despute kiya toh kuch din ke baat reply ata hai rs 500, rs 13, 249 marchent ke account may satellment hua hai. Phir kuch din baat merchant account se rs 500, rs 13249 dr. Charge back hu ta.. Phir customer ke account may koi reflect nahi hua hai avi tak.. Marchent wala bol raha hai mere account se charge back hua hai but customer ke account may credit nahi hua hai.. Kiya problem hua hai...

Hi team,

Hdfc cust id: 58527777

On 25th january, 2020 i purchased an iphone 11 pro max from reliance digital. I did hdfc financing (Loan account no: 7694975 & 7694766). There was a discount of rs 7000/-. I was told by the hdfc banker that after giving my 3rd month i will be getting the cashback or the cashback will be adjusted with the next month. But i got only 2500. Even the full money didn't give me and u r harrasing me a lot. Now i am going to consumer court and have everything documented please send me the cashback amount or else i will sue you in consumer court and will post this on social media and give it to news channels.

Sir,

Rs10000 deducted (Update: inr 10, 000.00 debited from a/c xx3994 on 06-aug-20. Info: mctf atw 06/aug 526099xxxxxx3994 ghaziabad) from my account.
I'm trying to contact hdfc customer care but they aren't picking up the calls. At that time, 10000 rs. Debited from my account and credited at the same time but i got message for successful reversal/cancellation of the transaction.

Today, 10000 rs. Have...

Hi team,

Hdfc cust id: 58527777

On 25th january, 2020 i purchased an iphone 11 pro max from reliance digital. I did hdfc financing (Loan account no: 7694975 & 7694766). There was a cashback of rs 7000/-. I was told by the hdfc banker that after giving my 3rd month i will be getting the cashback or the cashback will be adjusted with the next emi.

But after paying 5 months of emi starting from 5th march, 2020 i am still waiting for the cashback.

I am attaching the bill along with the previously complained reference no.[protected]

Kindly please look into this matter.

Thanks and regards,
Souptik pal

I have requested to remove blacklist from my fastag which was made by hdfc for no reason...
On regular complaints my fastag is not removed from blacklist...
Such a poor service

The hdfc bank has put a hold on my funds of rupees 343.40 as mi revenue hold through gefu, account details is
Account number:[protected]
Name:kamarazarudeen m
Ifsc: hdfc0001855
Branch:karaikudi
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Customer id: 28082959
Account no : 6803408
During purchase of lg tv there was 5 % cash back on this loan. I have not received any cash back against this loan. 5% cash need to come against approx. 52000 rs amount. Request you to please arrange cashback

This mail is regarding the cashback on bought material.

Bought one refrigerator of rs 68215 (Excluding gst) on emi at reliance ambiance gurgaon on 16th august 2019.

Till date i have not received 10% cashback against my loan number 49452660.
8 months have already passed, still not received any cashback.

Request you to please check & revert.

Maru credit card bloke che to chalu krva mate su karu

Hbl[protected]
Pending case id[protected]

I am hoping for resolution here. I escalated to hdfc nodal team and to various other teams but no resolution yet. I have 2 payzapp wallets, one with full kyc, and one with minimum kyc. One with minimum kyc is the oldest one (When payzapp used to do the kyc through aadhar details).

I made a transaction in the month of may20' of inr45, 450 in the no broker rent payment application during hdfc payzapp 5% cash back offer maximum upto 500inr.

Hdfc payzapp team blocked my wallet due to limited kyc without prior notice and hence now i am not eligible for the cashback amount that supposed to be credited in the month of jul20. I talked to many support agents but they failed to assist. Hence i need someone intervention here for resolution.

Please reach to me my email address or contact me for any question and better clarification.

Thanks in advance
Love aggarwal

The hdfc bank has put a hold on my funds of rupees 582.85 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0004683
Branch: yousufguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Subject: fwd: home loan account no.[protected].

Dear sir/madam,

I the undersigned would like to state that i had a home loan account ref. No.[protected] since august 2014. The account has been foreclosed by me on 2nd july 2020.

At the time of foreclosure of the account, the final statement of payable included 1 outstanding emi of ₹24430/-. (Copy of final statement is attached for your ready reference). At the same time i took out a statement of account did.15th june 2020 which stated that received amount is ₹. 73290 against ₹48860 receivable. It means i have paid ₹ 24430 more on that date. (Soft copy is attached for your ready reference)

In view of the above i am failed to understand on 2nd july 2020 from where an outstanding emi had cropped up!!! If it’s there than also my account had a surplus of ₹24430 as of 15th june. The outstanding amount gets squared off automatically.

Hence it is requested to clarify above matter and refund me ₹24430 which has been charged inadvertently at the time of foreclosure of my account.

Thanks & regards,
Ajitsingh chaudhary.
A/c no.[protected].