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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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M
madklm
Aug 8, 2020
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I am not receiving otp for my registered email account [protected]@yahoo.in. Please fix this asap
HDFC Bank customer support has been notified about the posted complaint.
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    B
    Bikky Anand
    Aug 8, 2020
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    Address: Teliya chak Bazar post kathikund dist DUMKA State jharkhand

    Sir i open a new saving account in your bank. My account no is [protected] but i didnot received welcome kit so pls help me to provide welcome kit
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ravi1108
      from Delhi, Delhi
      Aug 8, 2020
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      I raised a request to cancel my hdfc credit card [protected]
      Six months ago

      Since last 6 months i have been requesting to cancel my credit card but till date my credit card hasn't been cancelled

      Also i got the message that credit card fees has been revised and now hdfc is ready to charge annual fee from me

      Even if my credit card doesn't have annual fee i want it to be cancelled right away

      I have been using another bank's credit card so i request you to cancel it immediately
      HDFC Bank customer support has been notified about the posted complaint.
      Registered email ID - [protected]@gmail.com
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Hi HDFC Team,

      I cannot see the reference number that you posted above

      If you share the reference number via email it would be great

      All I need is I want to cancel my HDFC credit card asap as I haven't been using it since last 6 months

      Thanks
      Hi HDFC Team,

      Can I get an update on the above request

      How long should I wait for the response/reply??

      Thanks
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        M
        Mannu kr thakur
        from Delhi, Delhi
        Aug 8, 2020
        Resolved
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        Address: patna

        Dated 07/08/2020 under one assist fees. That time i also complaint about it to bank and company also. But still the complaint is not resolved. Amount was 1399 rs was deducted from my credit card. I am not interested about this service and please refund my amount.
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Mannu, We regret the inconvenience caused and shall surely assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps or you can also DM us or Inbox us the same on Twitter and Facebook respectively for quick assistance - Nitesh, Team OneAssist.
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          S
          shabbz111
          Aug 8, 2020
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          Hi team,

          I was making payment for my pspcl bill.

          Bill registration number [protected]

          My account number from which the payment is made [protected].

          The amount got debited from my account but however receiver has not received the payment.

          Kindly look into it.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Pushkar Jha
            Aug 8, 2020
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            Address: Bokaro

            Dear sir/ma'am,
            What kind of pathetic service your bank is provoding, i was required to open salary account in your bank by my company to which i obliged & opened it online & submitted all my kyc papers in the nearest branch but i haven't still received my welcome kit containing tin, debit card, cheque book, passbook, & above all now i'm receiving message from bank to update my kyc. I mean what the hell you guys are doing, what kind of pathetic service is this.in this time of pandenic am i required to visit your bank daily & beg you to provide me my welcome kit. Is this the way you treat your customers. Please do the needful asap in my case or i'll be forced to lodge complain with responsible govt authorities against the inactions & insensitivities caused by you guys to me.
            My details are as following:-
            Name :- pushkar kumar
            Cus id:[protected]
            Account no:- [protected]
            Registered mobile:- [protected]
            Email:- [protected]@gmail.com

            Thank you.
            An angry customer.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Meera Shekar
              Aug 8, 2020
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              Hi sir/madam,

              I had lost my job due to pandemic.. Still i managed to pay my cc emi 2days later of my due date.
              There is this collection agent called mubarak pasha [protected].. Who keeps visiting my home nd updates all my neighbours that i've borrowed amount nd not made the payment.

              Out of 5400 rupees, i managed to arrange 4900 nd paid the same.. Me nd my family members requested him that i'll pay the remaining 500 rupees by next month..

              But he didnt respond nd visited our home thrice in 2days without wearing mask for collecting 500 rupees nd started creating ruckus especially after 6pm.

              I sincerely wish to lodge a complaint against such people.

              Kindly do the needful
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 08, 2020
              Updated by Meera Shekar
              This is the other number which he calls from [protected]
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                M
                manoharlalsharma14
                Aug 7, 2020
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                Address: Ansheri mumbai
                Website: hdfcbank.com

                Dear customer care,

                Without any information bank has deducted 220.11 rs from my account. I want my money back and the reason also why it is deducted.
                Kindly reverse this aor stop the standing instruction of si.

                Kindly reply as soon as possible

                Hdfc account details :
                Account number : 50*002
                Customer id : 36199270

                Transaction details :
                Reference number :
                Mir[protected]
                Narration :
                Si fail due to insuff bal 050220-mir[protected]
                Deducted date : 26june 2020
                Amount : 220.11

                I am waiting for reply.
                HDFC Bank customer support has been notified about the posted complaint.
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                  H
                  Hey shubham
                  Aug 7, 2020
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                  I have applied for hdfc credit card via a agent in february 2020 and so because of lockdown i did not get the card it self and shows return to bank.
                  So in july they come again and try to deliver the card in my office address without and call or message via blue dart courier service which have their very bad service.
                  After that recently i got my annual bill of 590 rupees and still i don't know where the card is?
                  Already send mail and try to connect the care too but no one is answering the agent said that if i merge some policy or dth the card it self free to me life time so i did it same.
                  Dear hdfc team if you are reading this kindly connect me.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Miss Yashika
                    Aug 7, 2020
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                    Hi, we have done a transaction with hdfc debit card on amazon, we canceled the order and got the message from amazon that money has been reversed on the hdfc card number, after a while we got message from hdfc as well that amount has been credited/reversed by amazon, but we have not received any amount in out account.

                    Please check on priority
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      shubham30597
                      Aug 7, 2020
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                      Resolved

                      Address: Ruby House, Mundhwa - Kharadi Rd, opposite Columbia Asia Hospital, Magarpatta, Wadgaon Sheri, Pune, Maharashtra 411014

                      I have an account in kharadi branch of pune, maharashtra. I was charged 767rs as annual debit card charges without my knowledge. I had no sms/email intimating me about the same. I was not told about these charges while opening of the account. I would like the money to be refunded back as it has been fraudulently debited from my account without my knowledge.
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. Our team has made a note of your concerns and will contact you soon with an update on your issue

                      Please feel free to write to us using URL https://bit.ly/2Lzhyn3 further assistance. Please mention reference number TT[protected] for us to promptly respond to you via email. -Nadia

                      -Nadia
                      HDFC Bank Customer Assistance
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                        K
                        KUNTAL'S SHARINGS
                        Aug 7, 2020
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                        I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
                        Transaction reference id 6019190294611742431956308
                        Payment reference id [protected]xo26ux6
                        Subscriber id [protected]
                        Payment received towards jio mobile prepaid recharge
                        Amount rs. 399.00
                        Date and time [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        I made an wrong recharge by hdfc payzapp. Kindly refund my amount. Transaction details
                        Transaction reference Id[protected]mX50xE5 payment reference id [protected]
                        Subscriber id [protected]
                        Payment received towards jio mobile prepaid recharge
                        Amount rs. 599.00
                        Date: 6 june 2021, Time: 06:47 pm
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                          M
                          Mohamed M
                          Aug 6, 2020
                          Resolved
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                          Resolved

                          I had purchased an ipad on feb 27, 2020 at aptronix in vr mall, chennai. I am entitled to rs. 3000 cashback and haven’t received it yet. I was told i’ll receive it within 120 days but i haven’t received any. It is well past 120 days. I have imperia banking privileges with hdfc and never expected i’ll face such an issue.
                          Aug 12, 2020
                          Complaint marked as Resolved 
                          Received it
                          HDFC Bank customer support has been notified about the posted complaint.
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                            V
                            Vigneshwaran Selvaraj
                            Aug 6, 2020
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                            This is an complaint about as 'Hold' amount of Rs. 563.18 on Sep 18 2019 with no reason, without any information has passed yet customer how they do what like. Since i complained plenty with customer care and even branch in Sipcot but no response as of now. I don't understand why an bank is doing such thing, are they doing robbery from public or their system is hacked. Can anyone help how to raise an complaint about this bank to RBI and register an complaint.

                            Below are my details.

                            Name: Vigneshwaran M.S
                            Customer ID: 54439295
                            Contact No: [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anmol g
                              Aug 6, 2020
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                              I have credit card ending with 6914, till now it is not delivered to me.

                              Because of the address change .

                              I have salary account in your bank and address Maintain under account is correct one.

                              Please dispatch the credit card on address Maintain under bank account as I have already raised several requests to customer care but unable to update proper address or redelivered to belapur hdfc branch.

                              I was calling bank support team from last 3 Month but unable to connect.

                              Government agency services are far better than the service you are providing.

                              Note. If above task is not possible please cancel my credit card ending with 6914
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Anbu kugan
                                Aug 6, 2020
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                                Resolved

                                Hi i have my salary account in hdfc bank. I got a credit a month ago and have not received the proper method to view all my bills and statements. But still i don't think i have unpaid bills. Yet you have charged me 590 and no one has aaid anything about this. I want to know the details about this charge and i want to stop this.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Customer Assistance
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                                  N
                                  neelima agr45
                                  Aug 6, 2020
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                                  Address: hathras road iglas aligarh 202124

                                  HDFC Bank — Welcome kit not received

                                  I opened a account a month ago in a nearby branch and i was told that i will receive the welcome kit in under 7 working days. But it's been a month and i don't think it's even dispatched! Their e-mail ([protected]@hdfcbank.com) doesn't even respond after multiple e-mails and their customer care on call requires a 'tin' which am supposed to receive in welcome kit. But that's the reason i tried to call them. I haven't received the damn kit. I called the bank personnel who assisted me while opening the account and she said it's delayed to everyone due to covid-19 but all ecommerce websites are delivering their products and this bank can't even deliver their welcome kits to their customers. I will wait for another week and if i do not receive any reply to my queries by anyone or the welcome kit, i will just close this useless bank account.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    Anuj Jhawar
                                    Aug 6, 2020
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                                    Address: 451 Usha Nagar Extension, Near Ranjit hanuman Temple

                                    I am unable to liquidate fixed deposits through net banking. Still, I am getting the below message when I tried online.

                                    We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

                                    I contacted so many times phone banking and send emails also but still, the representative asks me to try online or visit the branch.

                                    I tried so many times online but it's a failure. I am unable to visit the branch.

                                    It should be fixed online because I booked FD through online only

                                    customer ID:[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Manoj Tarachandani
                                      Aug 6, 2020
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                                      I was travelling from une to Mumbai on 03.08.2020 and pid the toll in cash where as after travelling little fat i received the debit message for the same toll. when i contacted the customer care of HDFC bank theu said it can not be refunded. How can they deduct without my knowledge when i have proof that i pad in cash and the same debit is reflecting in my fastag account.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Achint7792
                                        Aug 6, 2020
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                                        Resolved

                                        Address: 203, Sanskriti Apartments, Management Development Inst, Mehrauli Road, Sukhrali, Gurgaon

                                        I have an account in hdfc bank jhajjar anf my account no. Is [protected].

                                        I opened an ppf account ([protected]) through netbanking in march 2019 and i have not received a passbook for the same till yet.

                                        When i check details on netbanking it shows anna nagar, while my savings account in hdfc bank jhajjar.

                                        Please provide me with a passbook of my ppf account and also clarify why anna nagar is reflecting in my ppf account.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                        -Anay
                                        HDFC Bank Customer Assistance
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