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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 360

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R
RadhaAnurag
Aug 4, 2020
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Address: Okhla Phase-1

The hdfc bank has put a hold on my funds of rupees 178.97 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0001385
Branch: okhla phase-1
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
+1 photos
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
HDFC Bank Customer Care's response
Dear Customer,

We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the chargesof Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted for which these charges were levied to you.

For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Customer Assistance
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    H
    Harjeet Dhillon
    Aug 4, 2020
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    Address: Ludhiana

    I have purchased something on emi's via credit card. It cost me around 22000+24000.

    The amount was deducted on the same day from the credit card. But now when i check my statement it showing that the deducted 6000 from my credit card as emi.

    I want to know the process of this deduction. Every month it showing me that amount is deducted but when the full amount was deducted on the time of purchasing. What it means to deduct by monthly.
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 04, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the last four digits of the credit card along with the registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Customer Assistance
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      K
      Kunal7594
      Aug 4, 2020
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      Upi payment failed on 3 aug and money got deducted from my account,
      Pls reverse it asap as i need it
      Transaction number[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Md Jamal Uddin
        Aug 4, 2020
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        Address: Nawada

        I tried to withdrawal amount from indian oversease bank atm, due to some technical issue i didn't received any amount but its deducted my account.
        HDFC Bank customer support has been notified about the posted complaint.
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          E
          Egs Elango
          Aug 4, 2020
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          Address: Sundaramurthy M 57 Kamaraj street elangadu village valavanur via Villupuram district pincode 605208

          December 3 2019 i am applying and 500 rupees pay in fast tag card but not coming your very bad service reference number hfr861600
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Pratik712
            Aug 4, 2020
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            Hi,
            From 12 november 2019 every month to till date, there is unauthorised payment against ref. No. Amazon1258399 being deducted from my card no. Xxxx4057 on every 11th/12th of the month without otp. I raised my complaints to amazon no. Of times and given statements for all such payments and called hdfc bank as well but getting no positive response from them till date. Total around rs 1791 has been deducted. I have even removed my card details from amazon account even then such deductions are being made. I can not rely on amazon and hdfc bank both. Looking for proper resolution to my complaint.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
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              W
              Watercoolerz
              Aug 3, 2020
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              I have a credit card ending with 4387 and my concern is with the way i have been billed / poor customer service:

              I did not receive statement for last 2 months – obviously customer care is not available. So there is a delay in payment of 12000 rupees by few days. Bank has charged me as interest / a great 9000 plus gst as the bank has a process to charge interest on payments which are not due.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                MOHDASI70097358
                Aug 3, 2020
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                Resolved

                Hold has been put in my account, please remove the sir revenue gfu hold.
                +1 photos
                Aug 3, 2020
                Complaint marked as Resolved 
                Sir, we have neither received any mail nor any call and Sir has not removed our hold either. Please Sir, remove this hold of ours.
                HDFC Bank customer support has been notified about the posted complaint.
                Sir, our account revenue was put on GfU hold. Now we have deposited 7600 rupees. Hold Sir but our money has not come back yet.

                Hold revenue gfue - Comment #3714125 - Image #0
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                  A
                  Ashwin1989
                  from Chennai, Tamil Nadu
                  Aug 3, 2020
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                  Address: Chennai

                  I have applied a fastag for my car ref no: hfr01572375 on 6jun-2020 and i was intimated that my fastag will be delivered within 7 working days. But now (3-aug-2020) its been around 2 months. I have calling their useless cusotmer care for n number of times and each time they would take my request stating they will check from their backend and after that there will be no upadates.

                  Calls to customer care from me on following dates:
                  16-jun-2020
                  08-jul-2020
                  20 - jul-2020
                  24-jul-2020
                  01-aug-2020
                  03-aug-2020

                  They have no other numbers to escalate the issue, no email id's and funny thing they (Customer care) told me that do not have access to email system to intimate the customers if a complaint has been registered. Have never into any such organization with such poor customer care.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sagar Borkakoty
                    Aug 3, 2020
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                    Cashback not received for iphone 11 purchase in march’20
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mouse333
                      Aug 3, 2020
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                      Address: 32, Velliampalayam, Ayyampalayam (Post), Kodumudi (Via), Erode (Dist)
                      Website: HDFC netbanking

                      I havent used my debit card in any of the international locations. But there is a charge of around 4500 being deducted from my account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      No Response yet
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                        V
                        Vaibhav Phalke
                        Aug 3, 2020
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                        Hi i am vaibhav phalke. I requested for fasttag on march 1 it's been 5 months i have not recived my fasttag. I have made several calls and sent emails. My request is still not solved.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shruthi sainath
                          Aug 3, 2020
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                          I have cancelled a order on amazon, i immediately got a msg from hdfc that

                          Ur transaction on hdfc bank debit/atm card ending 4734 for rs. 749.00 has been credited/reversed by amazon on [protected]:03:15:00:17

                          I checked the online statement and it is not credited into my account. I need help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part. Will it ever get reflected in my account?
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            RupamPal
                            from Kolkata, West Bengal
                            Aug 3, 2020
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                            Address: Hdfc Stephen house Kolkata

                            I transferred thru net banking of hdfc bank Stephen house branch, amount Rs 125000 to kotak bank, and 4hrs passed beneficiary account not yet credited

                            Added details in uploaded screen shot
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              Pal878
                              from Mumbai, Maharashtra
                              Aug 3, 2020
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                              Address: Hdfc bank, Stephen house, kolkata branch

                              I transferred thru hdfc stephen house branch net banking, neft amount rs. 125000 to kotak bank. After 4hours passed, still beneficiary account is not yet credited.
                              Added screen shot for details
                              +1 photos
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                                abhishek.rana27
                                from Delhi, Delhi
                                Aug 3, 2020
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                                Resolved

                                Address: Delhi

                                Hi,

                                I have a corporate bank account with hdfc (Kg marg, cp, delhi branch). I had applied on approx 2. Jul.2020 and i have received an account opening mail by 9. Jul.2020. Now i have following issues in banking with hdfc:

                                1) i have received the kit on 28. Jul.2020 but the kit is incomplete.
                                In the mail it was written that phonebanking, debit card netbanking will be received, but i only received cheque book and netbanking pin.

                                2) if i am trying to use netbanking pin with legit access, it is saying that contact your branch.

                                I have tried with call and email, but no response from branch. When we visited the branch, guard isnt allowing.

                                I need bank to answer and solve following:

                                1) do i need to wait for second kit for debit card and phone banking?
                                2) when should i suppose the netbanking to be activated from hdfc? Because of this we are still not eligible.

                                It is highly impacting our business. I hope customer satisfaction is their business as well.

                                Or else i am forced to switch to another bank.

                                Regards,
                                Abhishek rana
                                ([protected])
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 03, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are looking into your query vide reference number[protected] and will respond to your email shortly. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.
                                -Anay
                                HDFC Bank Customer Assistance
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                                  S
                                  Sai Niharika S
                                  Aug 3, 2020
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                                  Dear sir/madam,
                                  I had paid an amount of rs. 1700/- through hdfc phonepe to to recharge on 31/07/2020. The amount was deducted from my account, but the transaction was failed. And the utr no. Is[protected]. I had to pay a sum of rs. 1700. I request you to do the necessary and kindly refund the money back to me account.
                                  +1 photos
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                                    T
                                    Aug 3, 2020
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                                    Address: Sector 50 amarpali noida

                                    Mirevenue hold through gefy
                                    Please solve this problem and give me my money
                                    Ac no - [protected]
                                    Ifsc - hdfc0004714
                                    Branch name-amarpali noida
                                    +1 photos
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                                      R
                                      Rahul Bidlang
                                      Aug 3, 2020
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                                      Address: azadpur

                                      Please clear me that why 5000 amount had got deducted from my credit card. None of the person on customer care is picking up. Where do we go to get an answer. Is there a any responsible person who can help me. Please call [protected]
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 04, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are fully sensitized to the comments expressed with regard to your credit card. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. You may refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/30oxSNp

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        R
                                        Rahul Bidlang
                                        Aug 3, 2020
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                                        Address: AZADPUR

                                        Hi,
                                        From my hdfc bank credit card. Amount had been deducted of 5000. I dont know why this amount got deducted. I do not get the message of deduction. Please clear me why the had been deducted from my credit card
                                        HDFC Bank customer support has been notified about the posted complaint.
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