Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 364

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sagar Borkakoty
Aug 2, 2020
Report
Copy

Still not received iphone cashback for one bought one n march’20
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    surface2
    Aug 2, 2020
    Report
    Copy

    I had opened an account in hdfc bank a month ago and yet i haven't received my debit card and the welcome kit hence i am unable to make transactions as i have credited money in my account already.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sudipta08sarkar
      Aug 2, 2020
      Report
      Copy

      Address: HDFC RAJARHAT KOLKATA

      Dear HDFC Bank,
      I am getting frustrated with your policy, why this amount of money from my salary account is on hold as a name of "MiREVENUEB HOLD THROUGH GEFU"(455.46/-) . You also did this previously hold some amount. Kindly release this amount and mark this account as salary account, kindly don't play with my salary account. .

      My salary has been credited within 1st to 3rd of every month by "AKC salary system". Refund my money as immediately basis. Previously one of your bank employee from branch took my details of salary and did that needful job, but why every time you converted my salary account on savings account? I am still getting paid, and salary credited on my this account monthly basis.
      Do a needful, and force me to go to your branch again and again in this pandemic situation. If you need any documents from me, please let me know, I will share over mail. If it will continuing deducting my money, then I have to make a complain file on RBI.

      Regards
      Sudipta Sarkar
      Register mobile: [protected]
      Account number:[protected]
      IFSC: HDFC0001129
      Customer ID: 70765021
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mohammed Sirajudheen
        Aug 1, 2020
        Report
        Copy

        Address: Mundanoor house , Kuriyodam

        Why i have been charged for pos txn markup charge. At the beginning, i didnt cared about it but now it turns out to be that im charged a huge amount under this name.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sneha Venugopal
          Aug 1, 2020
          Report
          Copy

          Hi,

          Placed order on swiggy app date - 24th july 2020

          Swiggy transferred money on same date and on their dashboard status shows that bank account processed amount on 31st july, but my bank account is not reflecting the same.

          Transaction id: [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rkm9981
            Aug 1, 2020
            Report
            Copy

            Address: Indore

            I have bank account and loan account from hdfc bank I have missed 2 emi and later on I have paid these emi but still bank holding my account balance towards loan I have visited bank and complaint about this but no response from bank employees
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sharath gowda 14
              Aug 1, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: #404, architha 3, ideal homes layout, Rajarajeshwari nagar, Bangalore-560098

              Deactivate one assist plan
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7467. I am not interested about this one assist mfee service and don't want this membership any more. Please credit back amount 1899 rs to my card. My contact number: [protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Sharath,
              We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashettar
                Aug 1, 2020
                Report
                Copy

                I had cancelled the order on swiggy on 23/07/2020 and swiggy has reversed the amount with refund id: [protected]-1-r1 but the amount had not yet received in my account, my registered mobile number is [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sridharani
                  Aug 1, 2020
                  Report
                  Copy

                  I have a salary account in hdfc bank. Salary credited to my account. On second day the money in my account are not able to transfer to another account. It's showing that my account has freezed. Please do unfreeze my account. That salary money is very essential for us.

                  Thank you.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tadaka Surya Teja
                    Aug 1, 2020
                    Report
                    Copy

                    Money has been hold by hdfc bank and it is showing as the mirevenue hold through gefu held by hdfc bank, can i know the reason for what the money has been held by bank.
                    Account holder name: tadaka surya teja
                    Date of the incident-31 july 2020
                    Saving account number:[protected]
                    Request a refund.
                    Money held by bank 556
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akk1993
                      Aug 1, 2020
                      Report
                      Copy

                      I have salary account in hdfc and rs.370.42 has been hold stating mirevenue hold through gefu dated 14 oct 2019.
                      Following are my details -
                      Account Name Akshay Kalpe
                      Account No [protected]
                      Mobile No [protected]

                      Kindly reverse the amount ASAP.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Bhavesh3105
                        Aug 1, 2020
                        Report
                        Copy

                        I had purchased iPhone 11 in feb -20. There was a scheme that 6000 cashback will given on said purchase within 90 days. However I have not received the cashback yet. I had called customer care many times but they respond to this query appropriately request you to help with the same.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Joymalya Basu Roy
                          Jul 31, 2020
                          Report
                          Copy

                          I am unable to login to netbanking as it shows account is locked and i need to make payments but i cant take out money from my account. I went to the hdfc branch near marathali orr opp chroma and they initiated an email to the concerned person. Told me that they would call as they get reply. Till now no contact has been made. How can the service be so leisurely when we are dependable on online payments. Morever, from where will i get money if i am not able to use my own account.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Maganpa Pal
                            Jul 31, 2020
                            Report
                            Copy

                            Address: SECTO 48 GURGAON BRANCH

                            Dear sir/ma'am.

                            i m informing that today i have got call from some one. and she say i am calling from hdfc bank credit card department. and told me some my personal detail just like pan number, date of birth, and say as we can see your good profile of your credit card and your limit can be improved then i say okay.
                            1- I got call from this number- [protected]
                            2- I got call from another number for verification-[protected]

                            and asked me OTP for upgrade the card and my balance has been debited from my credit availble limit 20000 balance didect
                            so I requested to HDFC BANK to take action as soon as possible

                            CARD HOLDER NAME-AMIT PAL
                            CARD NO-[protected]
                            CONTACT NO- [protected]
                            MAIL- [protected]@GMAIL.COM
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              muhammad12
                              Jul 31, 2020
                              Report
                              Copy

                              Address: Kaithappuzhakizhakkathil, Thrikkaruva

                              Please Refund my amount
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Maganpa Pal
                                Jul 31, 2020
                                Report
                                Copy

                                Address: caller say i m calling from hdfc bank sec 48 gurgaon

                                Dear sir /ma;am i got call from some one .and he say i m calling from hdfc bank credit card department and say .you are using our card from long and good profile as we can see.thats why i m calling from credit limit improve and he told me some my details just like pan card no DOB ETC,
                                1 I got call from this no [protected]. then i say ok. and she say after 10 minuts my senior will call you form verification.
                                after few moments i got call from this no [protected] and told me some details and say some balance will deduct from credit availbale limit and it will merge to improve credit limit.

                                so plz i m requested to hdfc bank plz take the action as soon as possible .ann return my balance.

                                my credit card no [protected]

                                my contact no [protected]
                                mail id [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lourd Alvin
                                  Jul 31, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi this is alvin

                                  I have been worried and mentally torched by hdfc bank. It was a third time my account has been debited from dcd transaction, i don't even know what is that but already i went twice to bank and complaied but still i was worried that on[protected] my amount of 590 rupees has been debited.. Please make sure to take necessary action and refund my money.

                                  Thanks
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SYEDA ALMAS DEEBA
                                    Jul 31, 2020
                                    Report
                                    Copy

                                    Hi Team,

                                    HDFC bank has put a hold on my funds of rupees 590 as mi revenue hold through gefu.
                                    The customer service is not able to give any info on this.
                                    Could you please confirm why the amount is on hold and when will it be credited back to my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Hi Team,

                                    Do we have any update on my complaint. I really need my money back. In this pandemic situation it is really difficult i hope you will understand and return my money back.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Akshaygujar
                                      Jul 31, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear sir,

                                      Greetings of the day

                                      I would like to bring to your notice about unethical practises by hdfc credit card company.

                                      This is with reference to my credit card settlements. Myself akshay ajit gujar bearing my credit card number is [protected].
                                      Every morning, every evening i was being harassed by your call centre executive to pay my dues and today. When i am ready to pay the dues no one is answering my calls even, branch is not supporting.

                                      Today i. E. 31 july, 2020 i went to hdfc branch of bombay scottish near hinduja hospital mahim mumbai 400016 for settling my credit card dues. Unfortunately, they said me that the credit card related queries are been handled by third party company. They told me to contact credit card company to know my current dues and other charges via customer care number. So, i was trying to reach them on the following number[protected] it took me more than an hour on waiting list to reach to customer support executives but i haven’t received any customer service from them via call to discuss on my queries. The company has been charging me late fees which is not applicable if i paying my minimum dues and i want a clarification for my late fees charges. I would also like to request you to share the following

                                      1. My final settlement due.

                                      2. Charges clarification in details.
                                      3. The bank has charged late fees due to their technical error which they have charged gst fees from my account and have not reversed yet.
                                      4. Today that is 31st of july 2020 i am trying to reach to your customer care but due to no response i would be charged for late fees again due to no response from your side and your technical error.

                                      I request you to get back to soon asap on this mail you can also contact me on call [protected]

                                      Regards,
                                      Akshay gujar
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 02, 2020
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us assist you.

                                      -Nadia
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhisek_Si
                                        Jul 31, 2020
                                        Report
                                        Copy

                                        Why did hdfc debited rs. 1899 for one assist services, deactivate this service and return my money back immediately.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Abhisek, We regret the inconvenience caused, and shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority. You can also drop us the details via the Twitter DM or Facebook Inbox - Nitesh, Team OneAssist
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit