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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 364

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A
Ashettar
Aug 1, 2020
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I had cancelled the order on swiggy on 23/07/2020 and swiggy has reversed the amount with refund id: [protected]-1-r1 but the amount had not yet received in my account, my registered mobile number is [protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Sridharani
    Aug 1, 2020
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    I have a salary account in hdfc bank. Salary credited to my account. On second day the money in my account are not able to transfer to another account. It's showing that my account has freezed. Please do unfreeze my account. That salary money is very essential for us.

    Thank you.
    HDFC Bank customer support has been notified about the posted complaint.
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      Tadaka Surya Teja
      Aug 1, 2020
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      Money has been hold by hdfc bank and it is showing as the mirevenue hold through gefu held by hdfc bank, can i know the reason for what the money has been held by bank.
      Account holder name: tadaka surya teja
      Date of the incident-31 july 2020
      Saving account number:[protected]
      Request a refund.
      Money held by bank 556
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Akk1993
        Aug 1, 2020
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        I have salary account in hdfc and rs.370.42 has been hold stating mirevenue hold through gefu dated 14 oct 2019.
        Following are my details -
        Account Name Akshay Kalpe
        Account No [protected]
        Mobile No [protected]

        Kindly reverse the amount ASAP.
        HDFC Bank customer support has been notified about the posted complaint.
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          B
          Bhavesh3105
          Aug 1, 2020
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          I had purchased iPhone 11 in feb -20. There was a scheme that 6000 cashback will given on said purchase within 90 days. However I have not received the cashback yet. I had called customer care many times but they respond to this query appropriately request you to help with the same.
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Joymalya Basu Roy
            Jul 31, 2020
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            I am unable to login to netbanking as it shows account is locked and i need to make payments but i cant take out money from my account. I went to the hdfc branch near marathali orr opp chroma and they initiated an email to the concerned person. Told me that they would call as they get reply. Till now no contact has been made. How can the service be so leisurely when we are dependable on online payments. Morever, from where will i get money if i am not able to use my own account.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Maganpa Pal
              Jul 31, 2020
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              Address: SECTO 48 GURGAON BRANCH

              Dear sir/ma'am.

              i m informing that today i have got call from some one. and she say i am calling from hdfc bank credit card department. and told me some my personal detail just like pan number, date of birth, and say as we can see your good profile of your credit card and your limit can be improved then i say okay.
              1- I got call from this number- [protected]
              2- I got call from another number for verification-[protected]

              and asked me OTP for upgrade the card and my balance has been debited from my credit availble limit 20000 balance didect
              so I requested to HDFC BANK to take action as soon as possible

              CARD HOLDER NAME-AMIT PAL
              CARD NO-[protected]
              CONTACT NO- [protected]
              MAIL- [protected]@GMAIL.COM
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                muhammad12
                Jul 31, 2020
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                Address: Kaithappuzhakizhakkathil, Thrikkaruva

                Please Refund my amount
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Maganpa Pal
                  Jul 31, 2020
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                  Address: caller say i m calling from hdfc bank sec 48 gurgaon

                  Dear sir /ma;am i got call from some one .and he say i m calling from hdfc bank credit card department and say .you are using our card from long and good profile as we can see.thats why i m calling from credit limit improve and he told me some my details just like pan card no DOB ETC,
                  1 I got call from this no [protected]. then i say ok. and she say after 10 minuts my senior will call you form verification.
                  after few moments i got call from this no [protected] and told me some details and say some balance will deduct from credit availbale limit and it will merge to improve credit limit.

                  so plz i m requested to hdfc bank plz take the action as soon as possible .ann return my balance.

                  my credit card no [protected]

                  my contact no [protected]
                  mail id [protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
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                    L
                    Lourd Alvin
                    Jul 31, 2020
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                    Resolved

                    Hi this is alvin

                    I have been worried and mentally torched by hdfc bank. It was a third time my account has been debited from dcd transaction, i don't even know what is that but already i went twice to bank and complaied but still i was worried that on[protected] my amount of 590 rupees has been debited.. Please make sure to take necessary action and refund my money.

                    Thanks
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      SYEDA ALMAS DEEBA
                      Jul 31, 2020
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                      Hi Team,

                      HDFC bank has put a hold on my funds of rupees 590 as mi revenue hold through gefu.
                      The customer service is not able to give any info on this.
                      Could you please confirm why the amount is on hold and when will it be credited back to my account.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Hi Team,

                      Do we have any update on my complaint. I really need my money back. In this pandemic situation it is really difficult i hope you will understand and return my money back.
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                        A
                        Akshaygujar
                        Jul 31, 2020
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                        Resolved

                        Dear sir,

                        Greetings of the day

                        I would like to bring to your notice about unethical practises by hdfc credit card company.

                        This is with reference to my credit card settlements. Myself akshay ajit gujar bearing my credit card number is [protected].
                        Every morning, every evening i was being harassed by your call centre executive to pay my dues and today. When i am ready to pay the dues no one is answering my calls even, branch is not supporting.

                        Today i. E. 31 july, 2020 i went to hdfc branch of bombay scottish near hinduja hospital mahim mumbai 400016 for settling my credit card dues. Unfortunately, they said me that the credit card related queries are been handled by third party company. They told me to contact credit card company to know my current dues and other charges via customer care number. So, i was trying to reach them on the following number[protected] it took me more than an hour on waiting list to reach to customer support executives but i haven’t received any customer service from them via call to discuss on my queries. The company has been charging me late fees which is not applicable if i paying my minimum dues and i want a clarification for my late fees charges. I would also like to request you to share the following

                        1. My final settlement due.

                        2. Charges clarification in details.
                        3. The bank has charged late fees due to their technical error which they have charged gst fees from my account and have not reversed yet.
                        4. Today that is 31st of july 2020 i am trying to reach to your customer care but due to no response i would be charged for late fees again due to no response from your side and your technical error.

                        I request you to get back to soon asap on this mail you can also contact me on call [protected]

                        Regards,
                        Akshay gujar
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us assist you.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          A
                          Abhisek_Si
                          Jul 31, 2020
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                          Why did hdfc debited rs. 1899 for one assist services, deactivate this service and return my money back immediately.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Abhisek, We regret the inconvenience caused, and shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority. You can also drop us the details via the Twitter DM or Facebook Inbox - Nitesh, Team OneAssist
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                            S
                            Sudheerk99
                            Jul 31, 2020
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                            The hdfc bank has put a hold on my funds of rupees 589.36 as mi revenue hold through gefu, ac number is
                            Account number: 501002*7398417
                            Ifsc: HDFC0003774
                            Branch: vkijaipur
                            The customer service is not able to give any info on this.
                            This much shocks from the banks in such pandemic situations for a middle class perosn like me is not less then a stress and also no one is there to listen our complaint then why you guys are recovering money for. I am not able to handle this such shocks as you don't know this amount means a lot for me.
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our We regret any inconvenience you may have faced. Request you to write us using the URL http://bit.ly/2PKY3IC with your correct account number, registered contact details, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              S
                              Jul 31, 2020
                              Resolved
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                              Resolved

                              Address: HDFC BANK LIMITED 1, HDFC BANK HOUSE, SENAPATI BAPAT MARG, LOWER PAREL, MUMBAI - 400013

                              Dear sir

                              I am shivam singh from india in kunda pratapgarh i was working in hdfc bank ltd as a bso staff.
                              Till time my pf passbook copy has not come i want to my pf because i have urgent needed. My uan account no was[protected] and my emp id was there off 237392
                              But my pf has not come plz help for my pf status
                              Reply
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2020
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              For any assistance on PF issue, you may write to exit.[protected]@hdfcbank.com for further assistance.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                Jul 31, 2020
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                                Address: Mumbai
                                Website: Hdfc Bank Pf Office

                                Dear sir,
                                I'm shivam singh &dilip singh joining date 17/02/2020 my pf passbook copy not updated with log time procid plz resolve this matter

                                Imp id - 237392
                                Uan no[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  E
                                  Ejrohith
                                  Jul 31, 2020
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                                  Address: Hebbal

                                  The hdfc bank has put a hold on my funds of rupees 902.50 as mi revenue hold through gefu, ac number is
                                  Account number: 5010*7797045
                                  Ifsc: hdfc0003668
                                  Branch: vijaynagar
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    I
                                    Irfanking
                                    from Mumbai, Maharashtra
                                    Jul 31, 2020
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                                    Address: Kalyan BailBazaar

                                    I have opened insta account on 3rd july. It's almost a month now but no debit card, cheque book receiv to me at my address.

                                    Regards
                                    Irfan
                                    [protected]
                                    Irfanpathan.[protected]@gmail.com
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sumeet Hinduja
                                      Jul 30, 2020
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                                      I have bought my iphoneXR with hdfc bank credit card on 22/1/2020 from Rohit telecom center, uttam nagar, new delhi. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        J
                                        Jkumr15
                                        Jul 30, 2020
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                                        Address: HDFC bank, Medavakkam , chennai

                                        Almost 1 year they took to do the balance transfer process. And they are not responding to mail as well. Not transferring the amount back.

                                        In the month of November 2019 they charged 11K for processing and till July 2020 end they did not completed the process. I have spent more than 35K to loan documents/legal verification doc and to get the copy of documents from RO.

                                        Frequently asking EC, old documents and they wont verify your house properly during house verification.

                                        They do have 3rd party sales person to deal with you and they all lack in process knowledge, we have to struggle and spend lot money with their ignorance. Often they say our legal person didn't approve your document.

                                        They won't check your documents in prior to process smoothly. So I quit process and I want my money back.

                                        I am still writing n number of mails to manager, legal person and sales person. But no response and no replies when they will pay my amount.

                                        Don't get caught and suffer like me!!

                                        HDFC Home loan works very worst!

                                        File[protected]
                                        Medavakkam branch
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Aug 04, 2020
                                        Updated by Jkumr15
                                        HDFC Bank saying they wont refund the processing fees. It is clearly mentioned in norms saying 5k out of 11.9k will be deducted, . Please reach team to get my refund amount, . HDFC looting my money for the process they did not complete.

                                        Please help me to get my Amount. Or help me to take this as a legal action.
                                        Aug 06, 2020
                                        Updated by Jkumr15
                                        Please take charge on this. No reply from HDFC, . I need my amount and documents.
                                        Aug 17, 2020
                                        Updated by Jkumr15
                                        No Reply from HDFC, no refund !! no Documents return !!
                                        Aug 22, 2020
                                        Updated by Jkumr15
                                        waste complaining here!!
                                        No Reply from HDFC, no refund !! no Documents return!!
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