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Updated: Dec 16, 2025
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2
2Babuu
from Chennai, Tamil Nadu
Jul 28, 2020
Jan 3, 2023
This thread was updated on Jan 3, 2023
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We are having 2 current accounts and 4 savings account with hdfc.
We had a cc account with federal bank. The hdfc executives approached and advised to open a loan account, where i have to pay the interest on the money, which i spent on my loan account. No other charges will be charged for non usage of funds. They only said, the total amount will be reduced month after month.
There was lot of miscommunication and wrong commitments offered by hdfc executives reg this loan account.
Based on the discussion, we assumed this loan account is better than cc account. As we use this value only for safety.in cc accounts there are charges applicable. Result we closed our cc account with federal bank and open a loan account [protected] with hdfc.
One fine day, there was a debit of rs.5000 +gst from my loan account. I immediately raised an issue with the banker. I sent “n” number of mails to them. When i contacted over phone, finally they said, the charges are applicable. No one has informed that amc/commitment charges at the time of opening my account. If they informed me, i would not opt this loan account.
They simply said, you have to ref the document, offered to you at the time of loan disbursement. I inquired, what about the assurance given by your hdfc executives?
I requested them to reverse this charges, but no reply from their end. I advised them to close my loan account immediately.
When these discussions were going on, another rs.5000+gst was debited from my account. It is not all acceptable.
The hdfc executives should not give wrong assurances, commitments to the customers.
I am requesting the banker, to reverse the charges and close this loan account.
HDFC Bank customer support has been notified about the posted complaint.
Jul 31, 2020
Updated by 2Babuu
Till now I have not received any communication from HDFC BANK reg this issue. Kindly inform me the status of my complaint. The complaint is still not resolved.
It is a very bad experience for me. The HDFC marketing persons are offering very poor service, spoiling the HDFC brand image.
Jul 31, 2020
Updated by 2Babuu
My contact number is [protected].
Jul 31, 2020
Updated by 2Babuu
I planned to transfer my LICHFL housing loan to HDFC. As HDFC marketing executives has given lots of assurances. Now I am afraid, because, I dont know the hidden charges, and the false commitments.
Due to this reason, I have planned to transfer all my account [2 current account and 4 SB account to Kotak Mahendra].
Aug 03, 2020
Updated by 2Babuu
I received a message from HDFC. The reference number is 12166877. Is this reference is against my complaint or not?
If this reference number belongs to my complaint, Pl call me and take my point of view before taking any decision.
My contact number is [protected].
Hope you give a positive solution, and retain my account with your bank.
Aug 05, 2020
Updated by 2Babuu
I am waiting for a reply from HDFC. Till now no reply from their side.
Requesting you to close my account, as I am not interested. You should not impose penalty for this delay. Because the same thing happened last time. I have been discussing with the HDFC executives, mean time they put another charge of Rs.5000+GST.
Very sad.
Pl solve this issue at the earliest.
Aug 08, 2020
Updated by 2Babuu
I filed a complaint on 28-jul-2020. But still the issue is not attended.
Is this is the service given by a India's No 1 Private bank?
Very sad.
The same thing happened with the local HDFC bank too. By discussion, they prolong for 3 months. But NO reply.Then add Rs.5000+GST.
Dont they have the courtesy, to solve the issue?
Aug 10, 2020
Updated by 2Babuu
I raised this complaint 2 weeks ago. Till now no one from HDFC has called me reg this. Very poor service. Never expected such a poor service from a leading private bank like HDFC.
Aug 12, 2020
Updated by 2Babuu
Today I received a call from HDFC, informing that I am eligible to raise the loan by 20% under MSME scheme. Informed them, even if want I funds, I can lend it from external financial person but NOT from HDFC.
Further Today I received a call from HDFC, that an approval has come to close my account. But I have to pay Rs.17000.00 to the banker. Rs.12000.00 as commitment charges and Rs.4500.00+ for yearly maintenance charge. Very sad.
But still they wanted to collect the money from my side, not understanding the mistakes committed by their executives.For their sales executives mistake, they are penalizing the customers like me.
Aug 13, 2020
Updated by 2Babuu
I have been trying to find a solution with HDFC bank for the past 4 months. But no response from their side. Today I am going to file a complaint with Banking ombudsman.
Simply sending a message, that we will solve the issue shortly, will not give any result. The banker should understand this.
Aug 15, 2020
Updated by 2Babuu
I filed a compliant with Banking Ombudsman today.
Jan 03, 2023
Updated by 2Babuu
HDFC put lots of hidden charges. Since our money is in their folder, they are deducting the money without any intimation. I am tired and disappointed.
Opened an account with KOTAK MAHENDRA. Close all the HDFC BANK ACCOUNTS this month end.
For foreclosure they want Rs.9000.00.
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    S
    Satyavolu
    Jul 28, 2020
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    Address: S.V.RamalingeswaraRao s/o Late Venkatajogarao D.No 104-4-203/10 HUKUMPETA SATILITECITY PO RAJAHMUNDRY-533107 PHONE NUMBER 9866275216

    The hdfc bank tnuku branch (Pin code-534211) cheated me in always i want to clear all the dues and close all relations
    With the bank. They are doing microfinance. Behaving more worst than microfinanceras. Using goundas.
    HDFC Bank customer support has been notified about the posted complaint.
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      aks123hay
      Jul 28, 2020
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      I purchased an iphone 11 dated 12/02/2020 having an offer of 6000 cashback. Even after 4months, i have not received my cashback. Bill copy is attached for your reference.

      Card no.[protected].
      Ph. No [protected]

      Note - i have visited one of your branch and they told me to visit store from where you buy phone and when i visit store they told me talk to customer care and then customer care told me to visit branch. Why un-necessary harassment.
      Even in lockdown you are offering cashback offer online then why not return our earned cashback. It is already been 5 month.
      Please do the needful.
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        dinomdu
        Jul 28, 2020
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        Address: Madurai

        I purchased the ipad @ reliance digital in madurai on 08/03/2020. Its crossing 120days, but not received the cashback amount.
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nishchal Nair
          from Hyderabad, Telangana
          Jul 28, 2020
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          Resolved

          I opened my account going to the nearest hdfc bank they opened me a savings account and took and deposited 5000rs. They gave me account no and customer id orally. They said u will be getting ur welcome kit containing all like debit card pass book and checkbook ect.. After a week i again went to the bank saying der was no info abt anything so they said u have to log in to ur internet portal and apply from der u. When i open the internet portal of hdfc i dont find anything like applying for debit card or anything. Then they asked me to apply for a check book with that she said u will also get the card.. So on the internet portal i applied the checkbook.. And i got my checkbook delivered to my place by 3 to 4 days. Its been a month now der is no info abt my welcome kit and bank is also not responding they just have asked me to wait.. For the card ro come.. I dont knw how is this possible.
          Aug 15, 2020
          Complaint marked as Resolved 
          There was no particular call or mail . I directly got a message to my registered mobile no saying your debit card is dispatched .. Thank you
          HDFC Bank customer support has been notified about the posted complaint.
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            Sidjainudr
            Jul 28, 2020
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            Address: Bangalore

            I was approached by a hdfc employee to force me to take credit card saying it lifetime free and not mentioning any details of minimum spend i have the chat with person. And i got the card in feb2020. I havent activated the card yet due to lockdown and now i am getting a bill of card/ account maintainence.
            Please help.
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              sabyasachi7
              Jul 28, 2020
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              Address: MUMBAI
              Website: hdfcbank.com

              I have opened a digisave youth account on 24th june. Kyc was done on 25th june vi branch visit. It's 28th july. Till now i don't receive my welcome kit. There is no response over the phone. Automated voice is saying they are working with limited staff. So nobody is there to response the call. But the fact is that they are calling for taking a new credit card. So they are doing their sells. But don't want to satisfy a customer. Branch is saying that it is late due to covid. But every company is delivering there products. What is the problem of hdfcbank?? Email response is not satisfactory. Very pathetic service. If they don't deliver within 10days, i am going to close my account. Email reference id - hbl=[protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                Ranganathan.G
                Jul 28, 2020
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                Sales excutives from hdfc bank called me and told that i am qualified for taking top up loan and asked me to apply via offline. I provided all documents and waited for couple of days. Then they told that due to corono lock down my higher officials are asking me to apply the loan via online. Then i have applied for the loan via online and paid rupees 2400 as a application/ processing fee. Now they rejected my application without leaving any reason. Highly disappointed by this bank.

                In this pandemic situation i do have financial problems. This # are planning and fooling as to take money from peoples like this.

                Sales executive: suresh
                Location : coimbatore
                HDFC Bank customer support has been notified about the posted complaint.
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                  SukanyaGhosh0005
                  from Ranaghat, West Bengal
                  Jul 28, 2020
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                  I mistakenly sent my payzapp balance to my own mobile number (Which is attached to the same payzapp account). But that money got deducted and never credited to my account.
                  +1 photos
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                    i_siddharthjain
                    Jul 28, 2020
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                    I bought an iphone 11 on 12th december 2019 which had an offer of assured cashback of 6000 rs. Through hdfc it was supposed to come in 120 days but its been more than that. What do i do? How will i get it?
                    +1 photos
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                      i_siddharthjain
                      Jul 28, 2020
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                      I bought an iphone 11 on 12th december 2019 which had an offer of assured cashback of 6000 rs. Through hdfc bank it was supposed to come in 120 days but its been more than that and i haven't received it yet.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        akshay221293
                        Jul 28, 2020
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                        I purchased an iphone 11 dated 12/02/2020 having an offer of 6000 cashback. Even after 4months, i have not received my cashback. Bill copy is attached for your reference.

                        Card no.[protected].
                        Ph. No [protected]

                        Note - i have visited one of your branch and they told me to visit store from where you buy phone and when i visit store they told me talk to customer care and then customer care told me to visit branch. Why un-necessary harassment.
                        Even in lockdown you are offering cashback offer online then why not return our earned cashback. It is already been 5 month.
                        Please do the needful.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Subhra Sankha Sardar
                          Jul 27, 2020
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                          Hello,

                          I was making payment on someone else's behalf and i was using the hdfc bank app to do so.

                          I forgot to check that there was one more beneficiary with the same name but with an old and unused card and accidentally i have selected that instead of the new card for the payment
                          HDFC Bank customer support has been notified about the posted complaint.
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                            VanikaC
                            Jul 27, 2020
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                            Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                            I made 3 international transactions and the amount has been deducted 5 times

                            1. Dc intl pos txn markup+st[protected] charged 232.77.
                            2. Dc intl pos txn markup+st[protected] charged 211.33.
                            3. Dc card pur adj dt charged 30.29.
                            4. Dc card pur adj dt charged 71.40.
                            5. Dc card pur adj dt charged 50.49.
                            I usd to ignore but know it is costing me more money.

                            Regards
                            Vanika
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Sarveshchandra Shukla
                              Jul 27, 2020
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                              Address: Krishna Palace, Shop No 3 & 4, next to Dena Bank, Sector 5, Charkop Gaon, Kandivali West, Mumbai, Maharashtra 400067

                              Dhananjaya kandivali west charkop branch don't have basic knowledge of banking they given his Email Id on Ad code registration form after that he will generate new rule they don't have Right to approve my detail for export.Then why Mr. Dhananjaya gives his own id just for timepass ?
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Sarveshchandra Shukla
                                Jul 27, 2020
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                                Address: Krishna Palace, Shop No 3 & 4, next to Dena Bank, Sector 5, Charkop Gaon, Kandivali West, Mumbai, Maharashtra 400067

                                Dhananjaya kandivali west charkop branch don't have basic knowledge of banking they given his email id on ad code registration form after that he will generate new rule they don't have right to approve my detail for export. Then why mr. Dhananjaya gives his own id just for timepass?
                                No one responsible for any mail checking or reply
                                My name is rajkishor r shukla [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  gohil Balvantsinh
                                  Jul 27, 2020
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                                  Address: Gujarat Ankleshwar

                                  Hi team,

                                  Rupees 1433/- debited from my account on 27/07/2020 with narration "inter-brn cash chg incl gst 180720-mir[protected]".

                                  Ref no : mir[protected]
                                  Acc no : [protected]
                                  Mob no : [protected]

                                  Can you please check and update the reason for debiting the amount from my account.

                                  Thanks
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                                    gagan.gagzy
                                    Jul 27, 2020
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                                    Address: HDFC KRISHNA NAGAR BRANCH

                                    My Name is Gagandeep Singh, I am having an account in HDFC bank, I made an IMPS Transaction of INR 10000 on 25th January 2017 to a Bank of Baroda account but the amount didn't credit as 1 number mismatched in the account details entered. I visited the Bank of Baroda branch the money wasn't credited in their account as the branch starting number mismatched in the entered details and it went in the POOL, the amount is there but they need request from HDFC to return it in my account. but when I use to visit HDFC bank and request they say to call customer care and they will do it and when I call customer care they say the bank will do it please visit your branch. I stopped chasing on this I marked mail also to customer care but didn't get any support so finally, I am lodging a complaint same on same for no support. request you to please do the needful and refund the amount.

                                    Name - Gagandeep Singh
                                    Account - 07091****05058
                                    IFSC - HDFC0000709
                                    Bank - HDFC

                                    Amonut Transferred to - 394301****4948
                                    Correct Account - 349301****4948
                                    Reference Number[protected]
                                    Transaction Date - 25th Jan 2017
                                    Phone - 99114***94
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Souptik pal
                                      Jul 27, 2020
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                                      Hi Team,

                                      HDFC Cust ID: 58527777

                                      On 25th January, 2020 I purchased an Iphone 11 pro max from Reliance Digital. I did HDFC financing (Loan Account no: 7694975 & 7694766). There was a cashback of rs 7000/- . I was told by the HDFC banker that after giving my 3rd month I will be getting the cashback or the cashback will be adjusted with the next emi.

                                      But after paying 5 months of emi starting from 5th March, 2020 I am still waiting for the cashback.

                                      I am attaching the bill along with the previously complained reference no.[protected]

                                      Kindly please look into this matter.

                                      Thanks and regards,
                                      Souptik Pal

                                      Show quoted text
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                                        Manpreet Ahluwalia
                                        Jul 27, 2020
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                                        Hello,

                                        My name is manpreet ahluwalia and i have an hdfc bank a/c which is a salary account and as of currently it's showing 4879/- the amount on hold by hdfc bank and "mi revenue hold thorough gefu" is mentioned.

                                        Please help.
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