Hi,
I am a regular customer of HDFC Bank and I always perform net banking. But recently from the past 1 week, i.e., from 27th July 2020, I am unable to perform the transaction and I get a message, "We regret to inform you that we could not complete your transaction". I tried using firefox browser, chrome browser. But nothing worked. I tried mobile app for banking, but still no use.
Please see the attached screenshot for more info.
Please resolve this issue as soon as possible. I am trying to repay my CREDILA education loan and HDFC will be held responsible for all the extra interest charged due to this delay. This has been a terrible issue and I am not receiving any response from your customer service. This is very disturbing.
Kind Regards,
Rajalakshmi
HDFC Bank customer support has been notified about the posted complaint.
Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Customer Assistance