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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 32896
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18416
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HDFC Bank reviews & complaints page 358

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A
Anbu kugan
Aug 6, 2020
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Hi i have my salary account in hdfc bank. I got a credit a month ago and have not received the proper method to view all my bills and statements. But still i don't think i have unpaid bills. Yet you have charged me 590 and no one has aaid anything about this. I want to know the details about this charge and i want to stop this.
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance
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    neelima agr45
    Aug 6, 2020
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    Address: hathras road iglas aligarh 202124

    HDFC Bank — Welcome kit not received

    I opened a account a month ago in a nearby branch and i was told that i will receive the welcome kit in under 7 working days. But it's been a month and i don't think it's even dispatched! Their e-mail ([protected]@hdfcbank.com) doesn't even respond after multiple e-mails and their customer care on call requires a 'tin' which am supposed to receive in welcome kit. But that's the reason i tried to call them. I haven't received the damn kit. I called the bank personnel who assisted me while opening the account and she said it's delayed to everyone due to covid-19 but all ecommerce websites are delivering their products and this bank can't even deliver their welcome kits to their customers. I will wait for another week and if i do not receive any reply to my queries by anyone or the welcome kit, i will just close this useless bank account.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Anuj Jhawar
      Aug 6, 2020
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      Address: 451 Usha Nagar Extension, Near Ranjit hanuman Temple

      I am unable to liquidate fixed deposits through net banking. Still, I am getting the below message when I tried online.

      We are unable to liquidate your Fixed Deposit since the source account from which your FD was originally booked is closed/blocked. Please visit your HDFC Bank Branch for liquidating the Fixed Deposit.

      I contacted so many times phone banking and send emails also but still, the representative asks me to try online or visit the branch.

      I tried so many times online but it's a failure. I am unable to visit the branch.

      It should be fixed online because I booked FD through online only

      customer ID:[protected]
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        Manoj Tarachandani
        Aug 6, 2020
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        I was travelling from une to Mumbai on 03.08.2020 and pid the toll in cash where as after travelling little fat i received the debit message for the same toll. when i contacted the customer care of HDFC bank theu said it can not be refunded. How can they deduct without my knowledge when i have proof that i pad in cash and the same debit is reflecting in my fastag account.
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          A
          Achint7792
          Aug 6, 2020
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          Address: 203, Sanskriti Apartments, Management Development Inst, Mehrauli Road, Sukhrali, Gurgaon

          I have an account in hdfc bank jhajjar anf my account no. Is [protected].

          I opened an ppf account ([protected]) through netbanking in march 2019 and i have not received a passbook for the same till yet.

          When i check details on netbanking it shows anna nagar, while my savings account in hdfc bank jhajjar.

          Please provide me with a passbook of my ppf account and also clarify why anna nagar is reflecting in my ppf account.
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            L
            Lakshminarayan
            from Delhi, Delhi
            Aug 6, 2020
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            Hi, dis is in reference to personal loan account no. XXXXXX486. First installment of 7320 was paid on 13th May 2020 but the amount was deducted again on 15th May 2020 for amnt 7320. So the amount have been paid twice for the same month twice. Had sent mail regarding the same but issue not resolved. Do refund 7320 rs immediately.
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 17, 2020
            Updated by Lakshminarayan
            Yet to receive update on the complaint.
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              B
              bp123456
              Aug 6, 2020
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              Recently I received a call from a person(called herself- Di*ya) for personal loan. At that time, i really need the loan amount so i decided to apply for loan. To know more details about loan interest rates etc. she introduced me to his manager Sourabh(Saurabh.[protected]@h***k.c**m). Initially all goes okay but after submitting all my documents, both person ignored me. Every time i check my loan status, they say, sir your verification is all done Amount will be dispatched soon. And after few time they both started to misbehave with me. Started disconnecting my call. Ignoring email. Neither loan is dispatched or nor further update i got. This was very worst experience for me with these bad persons. Might be these are fraud people. After wasting months with HDFC, i decided to manage things itself and never ever consumer any services
              HDFC Bank customer support has been notified about the posted complaint.
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                L
                lakshmiganga bhimisetty
                Aug 6, 2020
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                Address: navya pg

                Moratorium has been applied to my jumbo loan, still money was debited from my account, kindly refund my money (14, 146 rupees).

                Please refund, i am tired of sending email and i am not getting response at all. Please refund.

                Registered mobile number:[protected]
                Account number:[protected]
                Date of birth:18/03/1991
                Aug 13, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 08, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We have reviewed your comments expressed and request you to click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Nadia
                HDFC Bank Customer Assistance
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                  A
                  annie pandit
                  Aug 6, 2020
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                  Resolved

                  I have purchased iphone 11 on 09.03.2020 from invent store, indirapuram, ghaziabad through my hdfc bank debit card. Its been more than 120 days and still not received rs.6000/- cashback.
                  Email id is [protected]@gmail.com
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the along with the offer details, transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Preethi
                  HDFC Bank Customer Assistance
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                    S
                    Sagar.kokate
                    Aug 6, 2020
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                    I have received msg saying mandate ref * issued to bse with value 100000 and frequency adho is received today for processing
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                      B
                      bindu.g
                      Aug 6, 2020
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                      Sir,
                      I am bindu g, submitted my resignation along with id card of agency code hdf747243 issued on 28/06/2018 and noc request to hdfc life alleppey, mullakkal branch manager mr. Rojan varghese. He accepted the same and promised me that he will forward the documents to h. O. And issue noc.

                      On 21/01/2020 i visited the branch and applied for cessation certificate.

                      Despite of my several calls and visit to their office, neither they issue noc nor the cessation certificate.

                      I am no more interested to work with hdfc life. Kindly cancel my agency code and remove my pan number attached with hdfc life as shown in irda website.

                      Name : bindu g
                      Agency code : hdf747243
                      Issued date : 28/06/2018

                      Regards,
                      Bindu g
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Santosh Gangra
                        Aug 5, 2020
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                        Not able to reset internet banking i pin using mobile and email OTP it's showing not eligible to generate ipin using this option
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                          R
                          R Rao B
                          Aug 5, 2020
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                          Hi,

                          I am a regular customer of HDFC Bank and I always perform net banking. But recently from the past 1 week, i.e., from 27th July 2020, I am unable to perform the transaction and I get a message, "We regret to inform you that we could not complete your transaction". I tried using firefox browser, chrome browser. But nothing worked. I tried mobile app for banking, but still no use.
                          Please see the attached screenshot for more info.

                          Please resolve this issue as soon as possible. I am trying to repay my CREDILA education loan and HDFC will be held responsible for all the extra interest charged due to this delay. This has been a terrible issue and I am not receiving any response from your customer service. This is very disturbing.

                          Kind Regards,
                          Rajalakshmi
                          +1 photos
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                            S
                            Samkit Dosi
                            Aug 5, 2020
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                            Finance charges levied from last 2 years and without my prior knowledge personal banker changed the settings of my account.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Aug 10, 2020
                            Updated by Samkit Dosi
                            Still No Update From HDFC bank
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                              R
                              rayanrk
                              Aug 5, 2020
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                              Resolved

                              hdfc credit card - easy emi unable to process

                              I purchased an iphone 11 through my regalia first hdfc credit card and opted for easy emi, but after 8 days i got a text that hdfc was unable to process my easy emi request without a proper reason and i am calling their customer care since 2 days but there are only automated machine and i am not able to get through to a representative. What the hell is this? Can someone help?...
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                              M
                              Murugan.abi
                              Aug 5, 2020
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                              Address: K1022, new no 3, VST road 1st cross, Lingarajapuram, Near lokesh tent

                              The hdfc bank has put a hold on my funds of rupees 35388 as mi revenue hold through gefu, ac number is
                              Account number: 00911**4588
                              Ifsc: hdfc0000009
                              Branch: kasturba road Bangalore
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              murugan.[protected]@gmail.com
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                                K
                                karankajal
                                Aug 5, 2020
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                                Resolved

                                Address: o/o sp railways haryana ambala cantt.

                                मेरी सैलरी hdfc बैक के खाते मे आती है मैने एक प्लाट शहर कुरुक्षेत्र मे लिया था और जिसके लिए मैने लोन hdfc बैकं अम्बाला कैटं से हासिल किया, जिसका चैक तैयार कर दिया गया था और उसी दिन से मेरे खाते से किस्त भी काटनी शुरू कर दी जबकि यह चैक अभी तक इस्तेमाल मे ही नही लाया जा सका । अवैध कलौनी होने की वजह से रजिस्ट्री नही हो पाई और बैकं 5 माह की किस्त लगातार काटता रहा जबकि बैकं के कर्मी ने कलौनी की पुर्णता जाचं पडताल भी की थी मैने इस सम्बध मे बैकं मैनेजर श्री मनदीप सिहं को बजरिया मोबाईल ([protected]) कई बार सूचित भी किया और फिर एक मेल ([protected]@hdfc.com) भी डाली कि मेरी समस्या का समाधान किया जाए । जो इस सम्बध मे एक लिखित दरखास्त भी मैनेजर मनदीप जी को दे दी थी, उन्होने चैक को कैन्सिल कर दिया परतुं मेरे खाते मे से कटे हुए पैसे अभी तक भी वापिस मेरे खाते मे नही डाले ।
                                विवरण – दिनाकं 14.1.2019 को 3068/-
                                दिनाकं 21.01.2020 को 585/-
                                दिनाकं 27.01.2020 को 11655/-
                                दिनाकं 10.02.2020 को 11655/-
                                दिनाकं 11.03.2020 को 11655/-
                                दिनाकं 13.04.2020 को 11655/-
                                दिनाकं 11.05.2020 को 11655/- जो कुल रुपए 61928 रु खाते से काटे गए है मैने अपने खाते की डिटेल भी साथ मे अटैच कर दी है । मेरी रोजी रोटी का कोई भी जरिया नही है कृपा मेरे खाते से काटे गए पैसे मेरे खाते मे वापिस डलवाए जाए जिससे मुझे जो मानसिक तौर पर परेशानी है वह दुर हो सके ।
                                भवदीय
                                कर्ण सिहं पुत्र श्री चन्द्रफुल वासी गावं रिवाड
                                तहसील गुहला जिला कैथल
                                हाल हरियाणा पुलिस कर्मचारी
                                कार्यालय sp railways a/cantt
                                मो. न. [protected]
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  M
                                  Monika M N
                                  Aug 5, 2020
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                                  Hi i'm monika m n an ex employee of hdfc bank ltd, in 06/05/2020 i have reliefrom my company it has been more than 60 days but still i haven't received my fnf settlement and experience certificate and my pf and even i wrote a mail to the exit. [protected]@hdfcbank.com, pad. [protected]@hdfcbank.com but still now i didnt receive a proper response so plz check about it and do the needful
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Dr Jayanta Sthanapati
                                    Aug 5, 2020
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                                    I am extremely distressed due to the lackadaisical attitude of the hdfc bank (Sahakarnagar, bengaluru 560092) in resolving a long pending issue due to which i am unable to submit income tax return for the current assessment year.

                                    I sent an email to the branch manager & avp on 27 june 2020 indicating their lapse. He admitted their fault, but has not set it right despite my three reminders.

                                    What a disgusting experience.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Akul Mittal
                                      Aug 5, 2020
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                                      Resolved

                                      I have bought my iphone11 with hdfc bank debit card on 20/02/2020 from invent apple store in delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is well over 120 days. I have asked in invent apple store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the offer details and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Preethi
                                      HDFC Bank Customer Assistance
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