Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 362

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Eesh Suneja
Aug 4, 2020
Report
Copy

Hi,

Hdfc bank is being one of the fraud bankers while opening account they told me your atm has no charges and it's now 7 years i have not been charged on any other bank transaction but now it's been month i am being charged on 5 transaction.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sarthak Bhatia
    Aug 4, 2020
    Resolved
    Report
    Copy
    Resolved

    Hello team,

    My account has been debited with wrong depository charges of 883.57 Rs.
    I have tried contacting your customer care and they just transfer my call to the de mat desk and no one picks up.
    In this time of covid when we are suffering with financial crises you guys are charging wrong charges on my account. This has happend several times when my HDFC salary account gets debited with many wrong charges which I have never pointed out earlier but right now I would like you to refund these 884 Rs, as I have never ever traded or involved in shares with HDFC bank you can go and have a look .
    You guys have on your own gave me a demat account and now you guys have started charging for it .
    I was never involved in any share trading with you guys.
    Being a regular customer of your bank,
    I am highly dissatisfied and disappointed with your customer care .
    Please refund these charges on high priority.

    Thank you
    NAME - SARTHAK BHATIA
    ACCOUNT NO - [protected]
    Aug 7, 2020
    Complaint marked as Resolved 
    No step has been taken till date. They don't reply to my mails and even they don't pickup my calls. I have still not got any refund for the amount which was wrongly debited as depository charges.
    HDFC Bank customer support has been notified about the posted complaint.
    Aug 12, 2020
    Updated by Sarthak Bhatia
    Now they are asking me to visit the branch in this covid senario and close the de mat account which i have never opened .
    Only then they will refund my money.
    I am not comfortable visiting the branch when everything is done online why the hell i have to visit the branch for closing a account which i have never opened.

    NAME - SARTHAK BHATIA
    ACCOUNT NO - [protected]
    I want refund for all of these amounts debited as depository charges -
    1. 15/07/2020 - 1.43 Rs
    2. 23/06/2020 - 66.76 Rs
    3. 22/06/2020 - 6.4 Rs
    4. 03/08/2020 - 883.57 Rs
    TOTAL 958.16 Rs

    Sarthak Bhatia
    [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sachindanid
      Aug 4, 2020
      Report
      Copy

      Dear Sir,

      I have taken two wheeler Loan from Centurion Bank of Punjab LTD, Pune, Pune 411001 in January 2006.

      Till date I have Not get the NOC and RC from bank or from HDFC bank. Can You please send the NOC and RC of same .

      Details Of RC are attached with this email. If you required further any details please let me know.

      Regards,
      Sachin Dani
      [protected]@yahoo.com
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        abilash_alias
        Aug 4, 2020
        Report
        Copy

        I purchased a gadget from Amazon on 04/July/2020 on no cost EMI using my credit card ending 2733. My statement date is the 6th of every month so I was expecting the first installment to be included in my July 2020 credit card statement there by not having to pay unnecessary interest. To my surprise the first installment for the Loan which has a booking date as 06/July/2020 was intentionally delayed to August thereby causing unnecessary interest for (51days) @15% for me. This is never expected from a brand like HDFC. I believe this was a deliberate act from HDFC bank to earn more profit. I would request you to either revert me the unnecessary interest which is charged on my first installment to be paid on 26-Aug-2020 or cancel the no cost EMI and provide me an option to pay the whole amount else be sure to lose one of your old credit card customers (since 2009) . Also I would be complaining about it in consumer forum.

        I have already sent a mail to your customer care regarding this which is not replied till date.

        Loan number :[protected]

        Thanks,
        Abilash
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Meckiff Rodrigues
          Aug 4, 2020
          Report
          Copy

          Address: Tamtalao ,Pokharni Wadi ,vasai west dist palghar 401201

          Hi,

          This was the atutomatic deduction done on my credit card of inr 4200, i usually dont check my message sms, but that day i purchased a new mobile through my credit card and as the amount was big, i just happen to check the sms of mobile purchase deduction.

          But to my suprise, i found out that there was deduction of 4200 inr to (Google *kay richey[protected] c) and this is the first time that such a thing has happened.

          Please have a look into this matter.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Shat2912
            Aug 4, 2020
            Report
            Copy

            Address: G-18, 19, 20, Madri Industrial Area, IT Park, U.L.T.Colony, Udaipur, Rajasthan 313001

            The hdfc bank has put a hold on my funds of -224.85₹ as Mi REVENUE HOLD THROUGH GEFU Acc. number is -
            Account number: [protected]
            IFSC :- HDFC0000119
            Branch: CHETAK CIRCLE, UDAIPUR
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate. And There Are No Solution. Please Solve My This Issue if You Are Actual Reputed Bank.
            HDFC Bank customer support has been notified about the posted complaint.
            Aug 06, 2020
            Updated by Shat2912
            What about my complaint is it in progress or what? You understand na what is money?
            Aug 14, 2020
            Updated by Shat2912
            😠😠How to say pending "0" numbers of complains.😠 What about my and other complaints, Actual HDFC are fully corrupted and fraudster bank because they takes unexpected amout hold without customer knowledge.😠 They take upi fee they are totally fully corrupted bank... 😠I want to say to all customers please close your accounts from this fake and greedy bank.😠😠😠😠😠😠
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anub nair
              Aug 4, 2020
              Report
              Copy

              Address: Chennai

              Transaction through Google pay amount is deducted till now amount is not getting. Already 24 hours more still not getting the amount
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                santu786
                Aug 4, 2020
                Report
                Copy

                Address: Thalassery branch

                Thank you hdfc bank for making my day worst day!!!
                Iam the account holder of hdfc bank thalassery branch and my account name is SINDHOOR.without my knowledge and informing me, they had charged Rs 588+116 as low usage charges for the swiping machine mosambee.

                When I contacted the branch manager he simply told me he is helpless in this issue and the response was pathetic.i have 3 more savings account in the hdfc bank either.

                Iam going to switch all my funds to axis or icici as the branch management and help support are excellent.and they had reverse me the charges which they have made without my knowledge.And i would dump this garbage bank due to pathetic services iam facing.THANK YOU HDFC BANK FOR MAKING MY DAY WORSE!!!
                Iam attaching the screenshot of the charges.
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vijayalakshmi E
                  Aug 4, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Chennai vadapalani

                  Dear sir, i am a ex employee of hdfc phone banking, now iam placing a complaint on behalf of my friend who suppose to work in hdfc bank currently and she did not able to logged a complaint, she is living in chengkalpattu district due to covid 19, she cannot travel and go to office regularly but she is doing work from home till 8clj in the evening. Based on the issue by today she got a call from her team head and got abusing words from him to not coming to office, all of a sudden she felt bad and cried over the phone, and got the phone called if she is not coming to office, her job is going to lose and he can be able to place abscond without imitating like that she got threaten by phon from her head, she really depressed and felt bad and ask me to do some help so that i can apply for this. Please kindly take a severe action, due to this unfortunate situation she cannot travel from her place to chennai, office located in chennai vadapazhani hdfc bank ltd. Head name hereby is siju, grace, and mohan the team managers and team leader, please kindly take an action
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  Please share your employee code, supervisor's name, office location & contact. We'll get back!

                  -Nadia
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vivek jain1
                    Aug 4, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: ROHTAK 124001

                    Am customer of hdfc bank for the last 20 years having a lot of current, saving and fdr accounts.
                    40 days back, i contacted our rm mr. Rohit having mobile no [protected] and applied for third part transfer facility for my huf account.

                    But till today, the facility has not been activated in my account. I contacted many time to mr. Rohit but all in vain.

                    Today, mr rohit called me to come in the branch personally for my thumb impression. He confirmed me twice that he is available in the bank. Within 15 minutes, i reached in the branch but i shocked to see that mr. Rohit left the branch without informing me or any staff member. There is no facility of parking near the bank so i had to ride on scooter 6 km in this hot but my rm was not there.

                    Vivek jain
                    [protected]
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      ktalexander
                      Aug 4, 2020
                      Report
                      Copy

                      From 1st august 2020, i am not getting any message for the purchases on my registered mobile
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Y
                        yog_1_2
                        Aug 4, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Shiva HP Centre petrol pump Patiala road near Taj colony

                        We have a pos terminal at our petrol outlet with tid no. 28104828. We are transactions of rs upto 1 lakh daily. We have made requests for paper rolls many times but no one responded to our outlet. Kindly send someone with paper rolls as we are facing lots of problems.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 04, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We are looking into your query and our official will contact you shortly. Request your co-operation and patience in the interim.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          MOVIES COLLECTION
                          Aug 4, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          The hdfc bank has put a hold on my funds of rupees 600.57as mi revenue hold through gefu, account details is
                          Account number: [protected]
                          Ifsc: hdfc0004252
                          Branch: chaksu
                          Account type: saving account
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 04, 2020
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We are looking into your query vide reference number[protected] and will respond to you shortly. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff for customer service. There may, therefore, be some delay in responding to your queries and complaints via PhoneBanking, email support, and social media channels. We request your patience and support under these unprecedented circumstances.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dheerajdeepak
                            Aug 4, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Bangalore

                            Worst customer care service and they won't even care about your problems after issuing a credit card. Waste bank salary account please think before opening salary account in this stupid bank.
                            Aug 10, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 04, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              KapilMalhi
                              Aug 4, 2020
                              Report
                              Copy

                              I didn’t asked for one assist mfee so how can deduct rs, 1899/- without my consent from my card.
                              Better refund my money rs. 1899/- which has been deducted from my card on 21 july 2020 immediately and cancel this subscription or plan from my card. I don’t need.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Kapil, We regret the inconvenience caused. We shall be happy to assist you with the refund. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we shall assist you on an urgent basis - Nitesh, Team OneAssist.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RadhaAnurag
                                Aug 4, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Okhla Phase-1

                                The hdfc bank has put a hold on my funds of rupees 178.97 as mi revenue hold through gefu, ac number is
                                Account number: [protected]
                                Ifsc: hdfc0001385
                                Branch: okhla phase-1
                                The customer service is not able to give any info on this.
                                First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2020
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We would like to inform you that when you use your HDFC Bank Debit Card at other Bank ATMs within / outside India or at a merchant outlet outside India, and the transaction gets declined due to insufficient funds, the chargesof Rs. 25 per transaction (plus GST) are levied. As per our records, such declined transaction was attempted for which these charges were levied to you.

                                For further assistance you may click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Zubin
                                HDFC Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Harjeet Dhillon
                                  Aug 4, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ludhiana

                                  I have purchased something on emi's via credit card. It cost me around 22000+24000.

                                  The amount was deducted on the same day from the credit card. But now when i check my statement it showing that the deducted 6000 from my credit card as emi.

                                  I want to know the process of this deduction. Every month it showing me that amount is deducted but when the full amount was deducted on the time of purchasing. What it means to deduct by monthly.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 04, 2020
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the last four digits of the credit card along with the registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kunal7594
                                    Aug 4, 2020
                                    Report
                                    Copy

                                    Upi payment failed on 3 aug and money got deducted from my account,
                                    Pls reverse it asap as i need it
                                    Transaction number[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Md Jamal Uddin
                                      Aug 4, 2020
                                      Report
                                      Copy

                                      Address: Nawada

                                      I tried to withdrawal amount from indian oversease bank atm, due to some technical issue i didn't received any amount but its deducted my account.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        E
                                        Egs Elango
                                        Aug 4, 2020
                                        Report
                                        Copy

                                        Address: Sundaramurthy M 57 Kamaraj street elangadu village valavanur via Villupuram district pincode 605208

                                        December 3 2019 i am applying and 500 rupees pay in fast tag card but not coming your very bad service reference number hfr861600
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit