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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 363

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R
Rajpoot10125
Jul 29, 2020
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Fastag complaint
# account not created# application reference no. is HFR01587313# no responds from insolutionsglobal#
Hi,

So far I haved send 5 mails to fastag. regarding my fastag application. I haven't receive any single responds from them . I applied for fastag on 18/07/2019 for the vehicle no MH46P8987. my application reference no HFR01587313. It shows that I will receive fastag within 7 working days . But still now nothing has been created when ever I call CUSTOMER care these Custer care people are incompetent can't talk to cuatomers well this is what hdfc bank wants to potret there reputation in the market with such a bunch of fools. Who don't even take initiative to even open the acc
so far my account has created and but now I don't want to do any business with these ### . called hdfc fastag CUSTOMER care N number of times . they keep on telling its in process and send documents again and again . kindly help to get fastag immediately cancelled and help me to get my money Rs500 paid for the fastag MH46P8987. application ref HFR01587313 back .as soon as possible I will also attache call recording with hadfcfast tag Custer support team just to make sure no body I mean it guys no body should do business with hdfc I will make sure hdfx fast tag call recording will be trending everywhere on the internet
These scamster havey acc details also all I want is to cancell my fast tag with HFR01587313 asap.
HDFC Bank customer support has been notified about the posted complaint.
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    Kunal Rajani
    from Mumbai, Maharashtra
    Jul 29, 2020
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    On 19-Mar-2020 we booked the following products on Flipkart through HDFC Bank debit card and opted to convert the total amount into consumer durable loan/Debit Card EMI.

    1) Product worth Rs. 1, 100
    2) Product worth Rs. 4, 879

    On 01-Apr-2020 we received an email from Flipkart saying they tried to deliver the 2nd product multiple times but were unsuccessful so they have canceled the order and they will refund the amount to the bank.

    On 02-Apr-2020 we received another email from Flipkart saying they have successfully refunded Rs. 4, 879 to the bank.

    HDFC Bank did not inform us anything related to this for almost 3 months until July-2020 and suddenly we started getting harassment calls from collection agents asking to clear the outstanding.

    Now, my mobile statement shows that they have charged me Rs. 590 on 16-Jun-2020 against some MiRevenue Hold Through GEFU and Rs. 118.56 on 29-Jun-2020 against Autopay DC because of which my savings account is in minus for Rs. 700 now.

    My Jul-2020 statement still showed Rs. 4, 879 as outstanding under EMI.

    Bank did not act on the notification sent by Flipkart and now for no reason, they are penalizing me because of their fault.

    On all the call center numbers they have a pre-recorded message of calling them only for reporting or blocking of cards due to COVID-19 and for any other query we have to write them emails.

    On writing an email recently, they are just giving a courteous reply saying they have removed the amount of Rs. 4, 879 and remaining amount of Rs. 1, 199 is converted into EMI

    My question is that why the banking system of such a well-known bank so poor that they only wake up to issues when the customer writes an email?

    Why are they looting customers with penalties that customers are not liable for?
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Suneel Kondeti
      Jul 29, 2020
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      Address: Hyderabad

      I have Rs 227 charged as Mirevevnue Hold Through GFU

      can you please let me know what this charge is?

      HDFC Customer ID 41734005
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Daniel Dave
        Jul 29, 2020
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        Dear sir
        Hdfc bank has rs.907.32 put on mirevenue hold through gefu.
        A/c type: saving zero.
        A/c no: [protected]
        Ifsc : hdfc0004264
        Account holder name : danniel david
        So request to to you please refund the amount.in this time iam facing tension.
        Please do the needful.
        +1 photos
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          gunjanp91
          Jul 29, 2020
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          I am Gunjan Popli and have applied for online NPS account. I paid my 1st contribution using the net banking services of HDFC bank. I had selected HDFC bank as one of bank for KYC verification since i have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for approval or rejection from bank head office. In case rejected from bank then only I have to go ahead with manual procedure. Kindly help me in getting my NPS account unfreeze.
          My PRAN is[[protected]].
          My Contact Number [[protected]]
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sindhu Manoj
            from Noida, Uttar Pradesh
            Jul 29, 2020
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            Resolved

            Sir/madam,
            I have not received my welcome message with fastag wallet id and customer id. Only the message stating the balance amount and status of id showing active message is reflecting on 26thmarch 2020 for the amount in balance.
            When i am trying to use the vrn it is still not accepting.
            Aug 12, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 30, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

            -Anay
            HDFC Bank Customer Assistance
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              Y
              youtuber amit
              Jul 29, 2020
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              Address: Rampurhat

              My salary account was open 21st july... Today is 29th july bt welcome kit is not received till date also when i trying to open net banking through mobile & email otp... Email otp is not come... Plzzz help me
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                Varun22
                Jul 29, 2020
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                I have bought my iphone11 with hdfc bank debit card on 26/12/2019 from idigital, dwarka sector 7, new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked from the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Singh Zorawar
                  Jul 29, 2020
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                  Amt as below help by hfdc bank ltd for given reason.
                  Pls refund asap
                  Regards
                  Zorawar singh panesar
                  +1 photos
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                    S
                    Singh Zorawar
                    Jul 29, 2020
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                    Resolved

                    Address: BLOCK O, 6A 3rd floor ,jamgpura ext 110014.

                    Amt of 4898.80 is held my hfdc bank ltd for no given reason.
                    Customer care not takin calls bcos of pandemic.
                    Visited bank jangpura ext home branch 110014 they have no clue.
                    Even if it’s abt not maintaining a min bal for that bank is charging me every alternate month by auto debit arnd 400/500 rs.
                    Then why this hold?
                    This is abusing a customer financially in this difficult time n need.
                    Please resolve this asap
                    Thank you
                    Zorawar singh panesar
                    +1 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 01, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that you have also raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID. We are working on your issue and would respond to you shortly.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      Prashant Bhole
                      Jul 29, 2020
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                      Amount lien in my account i dont have any active credit cards even i dont show in my netbanking then why my account get lien with 3500 rupees
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        Bnd Praveen Kumar
                        Jul 29, 2020
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                        Address: HDFC Bank, Somajiguda.

                        Hi,
                        Myself praveen kumar.
                        Amount of rs 258.07 has put on hold at 29.07.20 from my account without any reason. When it will be cleared?
                        Here is my a/c no. [protected]
                        I need to urgently pay that amount to someone. Please resolve the issue immediately.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jul 29, 2020
                        Updated by Bnd Praveen Kumar
                        I haven't recieved any response and you kept the problem as Resolved. What's wrong with you people

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                          Goripoo
                          Jul 29, 2020
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                          My money got deducted yesterday while applying for right issue. But the transaction failed. I have not yet received my money back. Please revert asap.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            રમેશ ભટ્ટ
                            Jul 29, 2020
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                            Address: 407,vinayak vihar ten bardoli 394601

                            Bank charged me for ben cash transaction
                            Charge amount is 177 on 28/7/20
                            I dont understand
                            +1 photos
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                              Dipz Verma
                              from Shimla, Himachal Pradesh
                              Jul 28, 2020
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                              On 27th july they charged rs 1472 as inter branch cash charge with penalty which is completely illegal as I haven't done any such transaction especially at inter branch. Such a fraud bank and branch .
                              Vikrant khand gomti nagar lucknow branch . Take strict action against any such banks and refund my money
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jul 28, 2020
                              Updated by Dipz Verma
                              On 27th july they charged rs 1472 as inter branch cash charge with penalty which is completely illegal as I haven't done any such transaction especially at inter branch. Such a fraud bank and branch .
                              Vikrant khand gomti nagar lucknow branch . Take strict action against any such banks and refund my money

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                                gaurav amar
                                Jul 28, 2020
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                                Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                                1. Dc intl pos txn markup+st charged 619 inr
                                2. Dc intl pos txn markup+st charged 619 inr
                                3. Dc intl pos txn markup+st charged 154 inr
                                4. Dc intl pos txn markup+stcharged 619 inr
                                5. Dc intl pos txn markup+st charged 619 inr
                                6. Dc intl pos txn markup+st charged 309 inr

                                There is no sms or email alerts from hdfc bank.

                                Regards
                                Gaurav amar
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                                  ravinderv
                                  Jul 28, 2020
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                                  Address: India

                                  Sir,
                                  Today I received a call from [protected], a operator called Riya told me that HDFC Bank offering me loan against credit card at flat 10.25% to me of Rs 2, 40, 000 . I like that offer but she started to jiggling with words and calculation like loan at 19.06 but it's 10.25 % flat. I said your EMI calculation are not matching with me but she said you are miscalculating your Loan it's 10.25% . So I said Ok. But after checking at HDFC BANK website it shows 19.06%, I called again at her number, she told me that it's 10.25% sir, I told her about website she said that she will transfer my call to her senior but she never did. I called again but she said she will call back but I never received her call. Now my credit card account shows loan at 19.25% .
                                  I want to complain about this cheating and malpractice of disbursing loan
                                  Please look into this matter and CANCEL MY LOAN otherwise I have to go to RM and banking ombudsman for this malpractice of telecallers of HDFC BANK
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    8
                                    8777393364
                                    Jul 28, 2020
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                                    Address: 13/3 biren Roy road west, kolkata

                                    Dear Sir,
                                    This is to inform you that from last month July 2020 my account is showing negative balance of RS 1790 and last month the amount is deducted from my account. This month is also the same. I am not getting any clarification for that.
                                    So Please requesting you to clarify the matter and waveout my negative balance from my account.
                                    +1 photos
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                                      S
                                      Shivaji Sonar
                                      Jul 28, 2020
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                                      I open my current account in hdfc bank daund branch on 8 july my cheque book charges and atm charges both cut from my account but still i will not get both this and also not recived my welcome kit please solve this problem customer id[protected]
                                      Acc no - [protected]
                                      Bank ifsc - hdfc0001790
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        vdhyani
                                        Jul 28, 2020
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                                        Hi,
                                        My name is vinay dhyani. I joined a company in the year 2019 and that company opened my salary account in hdfc bank. I left that job after few days because of study reason. At that time my account balance was zero and yesterday i saw that my account showing negative balance of rs.6, 619.70. I am totally shocked and worrying about the same that how it is possible since no single transaction have been done at my end.

                                        Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount.
                                        HDFC Bank customer support has been notified about the posted complaint.
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