Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 363

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shruthi sainath
Aug 3, 2020
Report
Copy

I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on hdfc bank debit/atm card ending 4734 for rs. 749.00 has been credited/reversed by amazon on [protected]:03:15:00:17

I checked the online statement and it is not credited into my account. I need help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part. Will it ever get reflected in my account?
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RupamPal
    from Kolkata, West Bengal
    Aug 3, 2020
    Report
    Copy

    Address: Hdfc Stephen house Kolkata

    I transferred thru net banking of hdfc bank Stephen house branch, amount Rs 125000 to kotak bank, and 4hrs passed beneficiary account not yet credited

    Added details in uploaded screen shot
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pal878
      from Mumbai, Maharashtra
      Aug 3, 2020
      Report
      Copy

      Address: Hdfc bank, Stephen house, kolkata branch

      I transferred thru hdfc stephen house branch net banking, neft amount rs. 125000 to kotak bank. After 4hours passed, still beneficiary account is not yet credited.
      Added screen shot for details
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        abhishek.rana27
        from Delhi, Delhi
        Aug 3, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Delhi

        Hi,

        I have a corporate bank account with hdfc (Kg marg, cp, delhi branch). I had applied on approx 2. Jul.2020 and i have received an account opening mail by 9. Jul.2020. Now i have following issues in banking with hdfc:

        1) i have received the kit on 28. Jul.2020 but the kit is incomplete.
        In the mail it was written that phonebanking, debit card netbanking will be received, but i only received cheque book and netbanking pin.

        2) if i am trying to use netbanking pin with legit access, it is saying that contact your branch.

        I have tried with call and email, but no response from branch. When we visited the branch, guard isnt allowing.

        I need bank to answer and solve following:

        1) do i need to wait for second kit for debit card and phone banking?
        2) when should i suppose the netbanking to be activated from hdfc? Because of this we are still not eligible.

        It is highly impacting our business. I hope customer satisfaction is their business as well.

        Or else i am forced to switch to another bank.

        Regards,
        Abhishek rana
        ([protected])
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 03, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        We are looking into your query vide reference number[protected] and will respond to your email shortly. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.
        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sai Niharika S
          Aug 3, 2020
          Report
          Copy

          Dear sir/madam,
          I had paid an amount of rs. 1700/- through hdfc phonepe to to recharge on 31/07/2020. The amount was deducted from my account, but the transaction was failed. And the utr no. Is[protected]. I had to pay a sum of rs. 1700. I request you to do the necessary and kindly refund the money back to me account.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Aug 3, 2020
            Report
            Copy

            Address: Sector 50 amarpali noida

            Mirevenue hold through gefy
            Please solve this problem and give me my money
            Ac no - [protected]
            Ifsc - hdfc0004714
            Branch name-amarpali noida
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rahul Bidlang
              Aug 3, 2020
              Resolved
              Report
              Copy
              Resolved

              Address: azadpur

              Please clear me that why 5000 amount had got deducted from my credit card. None of the person on customer care is picking up. Where do we go to get an answer. Is there a any responsible person who can help me. Please call [protected]
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2020
              HDFC Bank Customer Care's response
              Dear Customer,

              We are fully sensitized to the comments expressed with regard to your credit card. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. You may refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/30oxSNp

              -Nadia
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rahul Bidlang
                Aug 3, 2020
                Report
                Copy

                Address: AZADPUR

                Hi,
                From my hdfc bank credit card. Amount had been deducted of 5000. I dont know why this amount got deducted. I do not get the message of deduction. Please clear me why the had been deducted from my credit card
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  MOHDASI70097358
                  Aug 3, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Sir, remove my hold from the account.
                  I am very upset
                  Aug 12, 2020
                  Complaint marked as Resolved 
                  Nothing has been resolved nor has any call been received nor any call nor s.m.s.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Aug 03, 2020
                  Updated by MOHDASI70097358
                  Sir, please remove the hold from my account, please Sir, I am very upset.

                  Sir, what is the use of such a facility so that our problem is not a solution?
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vrKarthik
                    Aug 2, 2020
                    Report
                    Copy

                    I applied and paid for HDFC Fastag on the 24th of June, 2020 and the application number is HFR01578873. I got an acknowledgement promising that I will get the Fastag in 7 working days. I waited for ten days and called their customer care [protected] and the CS Agent duly apologised for the delay and assured that I will receive it after 10 working days. It did not happen and so I called on the 22nd of July and was surprised that they did not any track of my previous call and complaint and so I raised a complaint and the complaint number is 0036213 with the assurance that I will get it in seven working days. I have not received one till now and so again I called their Customer Care and the after a long 19.27 minutes I got a complaint number I0036213 but don't know when I will receive the Fastag.In between, I have written to their escalation & Fastag mail ids only to get no useful response. I need the Fastag asap
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      moniruz
                      Aug 2, 2020
                      Report
                      Copy

                      My name is md moniruzzaman, i have been charged rs.1899 on my hdfc credit card on 30/07/2020 without my permission. I want to cancel the unauthorized plan against my card, and also credit my money in my credit card which you have deducted in my credit card account without my permission.
                      So request you to please cancel this activation against my credit card, and also refund my money.

                      Credit card : hdfc - ending with 4705
                      My registered contact no: [protected]
                      Amount charged : rs.1899
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vasimmohmad Meman
                        Aug 2, 2020
                        Report
                        Copy

                        Address: B/H Harsolia Workshop, Hasannagar

                        Dear Sir,
                        Honourable sir, I Make A payment of Rs 26649 On 17/07/2020 approx 10:31 PM To Quickr.com. My Payment Failed And Show Popup message that if amount debited from your account it will be credited within 48 hours.
                        Since 15 days Gone And I also tried to call HDFC customer care but I unable to talk with them because call not connect to customer care.
                        I visited their branch couple of time but they also refuse and make stupid reason that amount will be credited in 2 days or 7 days but they did not register my complaint.
                        After 10 days Date 28/7/2020 A Branch person was Register My Complain By reference of another Bank Branch Employees And Give Me A Complain Acknowledge No - 2189501. and said to me that within 2 days amount credited on your account but since there is no amount credited on my account.
                        I also Contact with quick but they told me we didn't receive any payment.

                        Reg Mobile - [protected]
                        Mode Of Payment - Credit Card(xxxx2785)
                        Payment Merchant -Quickr PVT Ltd
                        Date Of Payment - 17/07/2020
                        Screenshot of transition message link - https://imgur.com/pQpeC49
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          govind199473
                          Aug 2, 2020
                          Report
                          Copy

                          Sir,
                          I am a HDFC bank credit card holder. The bank has auto debited Rs. 1899/- from my credit card number ending with 8995 without my concern on date: 30/07/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                          If issue will no resolve early, I will not repay any outstanding Loan amount as well.
                          The same I will present to credit bureau.
                          Hoping for your positive response .
                          Govind Sharma
                          Mobile: [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Govind, We regret the inconvenience caused, and shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will get back to you. You can also drop us the details via the Twitter DM or Facebook Inbox - Nitesh, Team OneAssist
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sagar Borkakoty
                            Aug 2, 2020
                            Report
                            Copy

                            Still not received iphone cashback for one bought one n march’20
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              surface2
                              Aug 2, 2020
                              Report
                              Copy

                              I had opened an account in hdfc bank a month ago and yet i haven't received my debit card and the welcome kit hence i am unable to make transactions as i have credited money in my account already.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                sudipta08sarkar
                                Aug 2, 2020
                                Report
                                Copy

                                Address: HDFC RAJARHAT KOLKATA

                                Dear HDFC Bank,
                                I am getting frustrated with your policy, why this amount of money from my salary account is on hold as a name of "MiREVENUEB HOLD THROUGH GEFU"(455.46/-) . You also did this previously hold some amount. Kindly release this amount and mark this account as salary account, kindly don't play with my salary account. .

                                My salary has been credited within 1st to 3rd of every month by "AKC salary system". Refund my money as immediately basis. Previously one of your bank employee from branch took my details of salary and did that needful job, but why every time you converted my salary account on savings account? I am still getting paid, and salary credited on my this account monthly basis.
                                Do a needful, and force me to go to your branch again and again in this pandemic situation. If you need any documents from me, please let me know, I will share over mail. If it will continuing deducting my money, then I have to make a complain file on RBI.

                                Regards
                                Sudipta Sarkar
                                Register mobile: [protected]
                                Account number:[protected]
                                IFSC: HDFC0001129
                                Customer ID: 70765021
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohammed Sirajudheen
                                  Aug 1, 2020
                                  Report
                                  Copy

                                  Address: Mundanoor house , Kuriyodam

                                  Why i have been charged for pos txn markup charge. At the beginning, i didnt cared about it but now it turns out to be that im charged a huge amount under this name.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sneha Venugopal
                                    Aug 1, 2020
                                    Report
                                    Copy

                                    Swiggy refund money not reflecting in HDFC bank account

                                    Hi,

                                    Placed order on swiggy app date - 24th july 2020

                                    Swiggy transferred money on same date and on their dashboard status shows that bank account processed amount on 31st july, but my bank account is not reflecting the same.

                                    Transaction id: [protected]...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    R
                                    rkm9981
                                    Aug 1, 2020
                                    Report
                                    Copy

                                    Address: Indore

                                    I have bank account and loan account from hdfc bank I have missed 2 emi and later on I have paid these emi but still bank holding my account balance towards loan I have visited bank and complaint about this but no response from bank employees
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sharath gowda 14
                                      Aug 1, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: #404, architha 3, ideal homes layout, Rajarajeshwari nagar, Bangalore-560098

                                      Deactivate one assist plan
                                      I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 7467. I am not interested about this one assist mfee service and don't want this membership any more. Please credit back amount 1899 rs to my card. My contact number: [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Sharath,
                                      We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit