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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 366

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P
Priyanka Daryanani
Jul 26, 2020
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Hi my account nis kept on hold saying that mirevenue gefu.

Request you to remove the hold from the account band let me know what is this amount which has been kept on hold.
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    Adhiyaman90
    Jul 26, 2020
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    Address: No. 5 12, Mount Poonamallee Road Near Chennai Trade Center Nandambakkam 600069

    Moratorium applied in month of May 2020 and received a SMS regarding that April 2020 EMI will be refunded within 30 days.But I have not received and amount to my account.I have managed and paid the June month EMI but I could not pay July month and I also informed phone banker that kindly refund the April month EMI or deduct the July EMI from April EMI amount, but nothing happened yet.But I have received a SMS that to pay overdue charges for July month EMI.They are kept the July EMI amount on hold in my savings account i.e(The account shows in minus emi amount). I would like to take necessary action against such fraud.
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      Charu789
      Jul 26, 2020
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      Hi,

      I bought an iphone 11 on 17th march 2020 from iphone store at one horizon, gurgaon. I avail the offer of 6000 inr cashback running by hdfc & iphone. It was supposed to be credited within 120 days, however it's been more than 120 days and i have not yet received the cashback amount. I have tried multiple times to talk to the hdfc representative and i dropped several emails to them, however it was of no use.
      HDFC Bank customer support has been notified about the posted complaint.
      I have sent The complaint via email to HDFC (customerservices.[protected]@hdfcbank.com) on 6th july 2020, however they didn’t respond. I have received one automated email sharing the reference number of my complaint (‘HBL=[protected]'). Please look into this. Thank you!

      iphone 11 cashback offer - Comment #3709915 - Image #0
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        J
        Jebin_Joy
        Jul 25, 2020
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        Address: Changodar, Ahmedabad

        I have been assigned a new customer relationship manager for virtual assistance. She is very lethargic and would never respond to my query. I have to take multiple follow up for the same. Please help.
        HDFC Bank customer support has been notified about the posted complaint.
        My virtual rm Mary jimna not respond my call.i call many time.they will not replay in my call.
        Please change my relationship manager
        Hi,

        I would like to request for a virtual relationship management change. I have better knowledge about the product than her. She is never available when I call. Call me on [protected]
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          Manishsinha63
          Jul 25, 2020
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          Address: HDFC Life Insurance Company Limited (Formerly HDFC Standard Life Insurance Company Limited), 12th Floor, Lodha Excelus, Apollo Mills Compound, N .M. Joshi Road, Mahalaxmi, Maharashtra, Mumbai - 400 011

          Hdfc life,
          Is fraud life insurance company my policy no.17597482 and reff no hdfcsl=[protected]', its limit crossed o[censored]n supportive attitude i am facing problems for policy surrender and payout issues from 20 june 2020 to till date 24 july 2020 in between so many email or phone conversations done but still in this digital banking and poor service your team unable to paid my payment and never comes your 72h commitment, you all are doing like fraud, every document submitted then why my payout still not credited to my nominee account even the any confirmation still not received. I think you all are blind and handicraft?.

          As per last email and call confirmation that only one document required for final payout that was policy scanned/ photo copy of front page, i have already same document submitted on 21st july 2020 and customer support team conformed on phone that they received final document and all payout process done by as soon as possible but still not actions.

          As of now this is only last options is to go consumer court for this delay and unsupportive work done by hdfc life. This is completely cheating case with customer thats why this is final reminder if i will not received money in my nominee (My wife) minakshi manjul account till 27 july 2020 then take a legal action with hdfc life and go consumer court.
          HDFC Bank customer support has been notified about the posted complaint.
          Jul 25, 2020
          Updated by Manishsinha63
          not resolved
          HDFC LIFE is fraud life insurance company my Policy No.17597482 and reff no HDFCSL=[protected]', its limit crossed o[censored]n supportive attitude i am facing problems for policy surrender and payout issues from 20 june 2020 to till date 24 july 2020 in between so many email or phone conversations done but still in this digital banking and poor service your team unable to paid my payment and never comes your 72h commitment, you all are doing like fraud, every document submitted then why my payout still not credited to my nominee account even the any confirmation still not received . i think you All are blind and and handicraft ?.

          as per last email and call confirmation that only one document required for final payout that was policy scanned/ photo copy of front page, I have already same document submitted on 21st july 2020 and customer support team conformed on phone that they received final document and all payout process done by as soon as possible but still not actions .

          as of now this is only last options is to go Consumer court for this delay and unsupportive work done by hdfc life . This is completely cheating case with customer thats why this is final reminder if i will not received money in my nominee ( my wife ) Minakshi Manjul account till 27 july 2020 then take a legal action with hdfc life and go consumer court.
          Aug 01, 2020
          Updated by Manishsinha63
          Really HDFC Life Insurance company is fraud company, its 6 days crossed on consumer complaints portal and 45 days hdfc life service department for my Policy No.17597482 problems, still customer support team is not supporting me for my 5 yers invested amount 75000 INR for payout in surrender case, there is lock in period is crossed, there is no no document and any task pending from my end but still 45 days crossed not paying me my invested amount.
          please all customer aware from this fraud company, they will not return you your invested amount on time if person ia alive, after that any misshaping then your nominee have to forgot all clim money. relay fraud.
          Aug 12, 2020
          Updated by Manishsinha63
          really see in image HDFC Life Insurance company is fraud company, customer support team is not working always close the complaint Status, its 18 days crossed on consumer complaints portal and 50 days hdfc life service department for my Policy No.17597482 problems, still customer support team is not supporting me for my 5 yers invested amount 75000 INR for payout in surrender case, there is lock in period is crossed, there is no no document and any task pending from my end but still 50 days crossed not paying me my invested amount.
          please all customer aware from this fraud company, they will not return you your invested amount on time if person is alive, after that any misshaping then your nominee have to forgot all claim money. really fraud insurance company.

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            A
            Avisha jain
            Jul 25, 2020
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            Address: Avisha jain D/o Sanjay Kumar Jain 98 Ajeet Nagar Sasni, Hathras , PIN code 204216

            I requested for new cheque book on 11/07/20. I received a message on 18/07/20 of sending cheque book. But sir i didn't received any cheque book till now. So please send my cheque book
            HDFC Bank customer support has been notified about the posted complaint.
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              Abhishek Singh Pathania
              Jul 25, 2020
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              I opened my account on 6th of this month and its been 20 days i haven't got anything from hdfc..i was supposed to get my welcoming kit in 10 days max..i tried calling the customer care of hdfc as well but it is of no use..no tracking number nothing..please help me with this or else i have to close my account with this useless bank..
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                riteshbenjwal
                Jul 25, 2020
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                Resolved

                I am ritesh benjwal from jammu. Recently i opened my regular savings account into my nearby hdfc bank with ifsc code : hdfc0009649 (Miran sahib branch)

                My registered email id is: [protected]@gmail.com

                Let me explain the scenario to you.

                I tried to register in my netsafe. Hdfcbank.com account and they showed me the error message that invalid card details.

                Now when i attempted for one more time they showed that if you try one more invalid login we will block your account. I mailed you at [protected]@hdfcbank.com. And you responded to me that try to forget but by this now my card has been blocked because of 3 attempts. Yeah it is showing active status in netbanking but i am not able to do any transaction.

                What i want?

                1st i want you to activate my debit card from your end.

                And please activate my netsafe account as soon as possible. As they are showing me that to contact customer care. Attaching screenshot for your reference.

                As my nearby branch don't know about netsafe service. And now the bank is off for 2 days. So even i am not able to activate my debit card. I am attaching screenshot that my transactions are also disabled. So please activate it also.

                Please reply me a solution as soon as possible rather than do this and this. I am waiting from past 10 days. Just activate my debit card for transactions. As on trying for online transaction it is showing that card is temporarily blocked.

                And activate netsafe account from your end. Because my nearby branch don't know anything about netsafe service.

                Thanks and regards.

                Ps: i have changed my debit card pin and all and visited netbanking for everything. And don't reply me to visit nearby branch because they know nothing about netsafe service.

                Please solve my two problems. Else i am closing my all accounts from hdfc because i am not getting any customer care service.
                +2 photos
                Jul 28, 2020
                Complaint marked as Resolved 
                I activated my Debit card by changing pin. After changing pin when i try to register on Netsafe. It successfully registered.
                HDFC Bank customer support has been notified about the posted complaint.
                Jul 28, 2020
                Updated by riteshbenjwal
                Resolved by myself
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                  Kaushik Raul
                  Jul 25, 2020
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                  I have taken loan from HDFC bank. Last week I received a text stating that I need to complete my Mandate registration. I have completed the registration and received confirmation over text but today again I received a text from HDFC stating

                  Dear Customer, Your ACH mandate form submitted towards repayment of your Loan No. Xxxxxxxx with HDFC Bank has been returned by STANDARD CHARTERED BANK due to " Drawers signature differs ".

                  How am I suppose to know whether my mandate registration was successful or not although I have a confirmation that it is successful but still I am receiving such text from HDFC.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Even today I got the same message
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                    T
                    Tiya Majumdar
                    Jul 24, 2020
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                    Website: HOTSTAR

                    Hi,
                    I received sms alert saying 999 spent via credit cardxxx7344 on hotstar 1436370 on 2020.7.24 at 23:26:06 without pin/otp.

                    I am diner's card holder for long - please stop this fraudulent activity, hotstar may have put it as recurrent.

                    Also refund my amount by raising a dispute - i have mailed you the details on this.

                    Thanks,
                    Uttiya basu majumdar
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kalai Selvi R
                      from Bengaluru, Karnataka
                      Jul 24, 2020
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                      Address: vellore

                      Amount is getting deducted from my salary account with the following description (Nwd decchg 15-07-20 cardend[protected]mir[protected] and nwd decchg 15-07-20 cardend[protected]mir[protected] twice from my hdfc accounts. I havent even done any transaction over the last day.

                      Cheq/ref no1: mir[protected]
                      Cheq/ref no2:mir[protected]

                      Please check and take necessary action
                      HDFC Bank customer support has been notified about the posted complaint.
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                        rahul0203
                        Jul 24, 2020
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                        I had purchased Apple iPhone 11 pro max on 2-3-2020 using my hdfc credit card i was told that i will receive my 7000₹ cash back within 120 days but I haven’t received it till now
                        HDFC Bank customer support has been notified about the posted complaint.
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                          VipinSuthar
                          Jul 24, 2020
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                          Address: jaipur

                          Hello
                          Recently i applied a hdfc credit card and that was approved. credit card dispatched and out of delivery from blue dart courier service.But they cant delivered during lock down and now i got a message from bank my card is return to bank. After 2 day this message i receive credit card bill which i have not. In that bill they are showing 500 rs membership fee and 18% gst. Now i want to know what i do now in this situation.i can't connecting with Customer care executive.
                          Please resolve my problem.
                          Vipin suthar
                          [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            rsrajveer65
                            Jul 24, 2020
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                            Address: 532 Rafi Nagar opposite Mohan Singh Eye Hospital Raebareli Uttar Pradesh 229001

                            I have purchased iPhone XR 64 GB through HDFC Credit Card. I have been charged full amount at the time of payment through credit card.Although, I selected 6 months emi which included 0% Interest. But at the time of billing it showed Rs.2200 interest was charged and was been told that this will be get refunded with the cash back as Rs.5000 was the offer for cash back. So total Rs.7200 was promised to be credited as a cash back after the purchase.

                            Date of purchase - 09/03/2020
                            Purchase From - Unicorn Infosolutions Pvt. Ltd.
                            Address - Shop No 6, GF, One Awadh Center Mall, Vibhuti Khand, Gomti Nagar, Lucknow-226010
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                              CNV
                              Jul 24, 2020
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                              Address: chandigarh sec 15

                              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0445 without my concern on date:14/07/2020. I am not interested about this one assist mfee service and don't want this membership. Also i haven, t received my card yet and the amount has been converted into emi with additional charges of +100 rs without my concern. So please cancel the membership and emi refund this debited amount.

                              Regards,
                              Chandan verma
                              [protected], [protected]
                              [protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Arshdeep Tandon
                                Jul 24, 2020
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                                This is to inform you that i am a credit card holder of your bank
                                I had purchased an i phone from vijay sales in the month of november 2019 and the date was 26 november and i had been promised a cashback worth rs 10, 000 for the same which has not been received yet.
                                So i would request you to please look into the same

                                Regards
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  vijay.sughan
                                  Jul 24, 2020
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                                  Address: ERODE

                                  The hdfc bank has put a hold on my funds of rupees 1767.23 as mi revenue hold through gefu, account details is
                                  Account number: [protected]
                                  Ifsc: hdfc0000232
                                  Branch: erode
                                  Account type: salary account
                                  I need clear details about hold fund and release the same
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                  +1 photos
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                                    sandy296
                                    Jul 24, 2020
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                                    Address: mohali

                                    I have a policy from hdfc life with policy no 21029181

                                    I have very bad experience with hdfc life insurance. I asked for "traditional" plan but they made a "ulip" plan policy. And on my policy dob is wrong. My dob is[protected] & you mentioned[protected]. No action taken for correction. You know better about premium difference of 7 years. Employees came to me for this policy and i asked for traditional policy plan (30, 000/-). But when i got e-document of my policy, i came to know this is ulip plan policy. I paid cheque of 50, 000/- to your employees with trust.

                                    30, 000/- for policy
                                    20, 000/- bank account opening

                                    As my dob is wrong and not corrected by them, i haven't continue my police as i have sent email to them but they have not taken any action also they haven't refund my money till date

                                    Please refund my money
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    waiting for the reply, its already very late, they havn't taken any action till now. Please do needful ASAP
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                                      Teja Pati
                                      Jul 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: Nagamallithota junction,kakinada.AP..533005

                                      Hello.. Gud morning.. This is pati srikrishna.. One of the hdfc credit card holder... Xxxxxxxxxx0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money.. After request 2to 3 days i have a message i. E, your request is processed and cancellation of one asist membership is done... I'm still waiting for refund.. My refund is not received yet.. Because today i have one message i. E, hdfc credit card bill generation message.. I'm not paid that amount.. Because the bill amount of credit card is charged by one asist membership.. So plz kindly accept my request and as early as possible plz refund my money..
                                      Thank you..
                                      +1 photos
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jul 24, 2020
                                      Updated by Teja Pati
                                      Hello..gud morning..this is pati srikrishna..one of the hdfc credit card holder...XXXXXXXXXX0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money..after request 2to 3 days I have a message i.e, your request is processed and cancellation of one asist membership is done...I'm still waiting for refund..my refund is not received yet.. because today I have one message i.e, hdfc credit card bill generation message..I'm not paid that amount.. because the bill amount of credit card is charged by one asist membership..so plz kindly accept my request and as early as possible plz refund my money..
                                      Thank you..

                                      Dear Pati Srikrishna,
                                      We regret the inconvenience caused. And shall surely assist you with the refund but kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps so that we can initiate the cancellation and refund the amount- Nitesh, Team OneAssist.
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                                        ShashankJinda13
                                        Jul 24, 2020
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                                        I applied for credit card online on 4th july 2020, it has been more than 21 days now, but they don't answer satisfactory. I used twitter, facebook and e mail (Grievance redress all) but they give standard response every time i. E. Track credit card online. They are not interested in resolving customer complaints. They just do marketing but when it comes to service, they don't issue credit card. They are not approving my credit card even after meeting the eligibility criteria. If this is the behaviour, i am discontinuing banking with you. Want to open savings account for family but will not open in hdfc bank.
                                        HDFC Bank customer support has been notified about the posted complaint.
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