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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 366

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S
Sindhu Manoj
from Noida, Uttar Pradesh
Jul 29, 2020
Resolved
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Sir/madam,
I have not received my welcome message with fastag wallet id and customer id. Only the message stating the balance amount and status of id showing active message is reflecting on 26thmarch 2020 for the amount in balance.
When i am trying to use the vrn it is still not accepting.
Aug 12, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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    Y
    youtuber amit
    Jul 29, 2020
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    Address: Rampurhat

    My salary account was open 21st july... Today is 29th july bt welcome kit is not received till date also when i trying to open net banking through mobile & email otp... Email otp is not come... Plzzz help me
    HDFC Bank customer support has been notified about the posted complaint.
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      V
      Varun22
      Jul 29, 2020
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      I have bought my iphone11 with hdfc bank debit card on 26/12/2019 from idigital, dwarka sector 7, new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked from the store, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Singh Zorawar
        Jul 29, 2020
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        Amt as below help by hfdc bank ltd for given reason.
        Pls refund asap
        Regards
        Zorawar singh panesar
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Singh Zorawar
          Jul 29, 2020
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          Address: BLOCK O, 6A 3rd floor ,jamgpura ext 110014.

          Amt of 4898.80 is held my hfdc bank ltd for no given reason.
          Customer care not takin calls bcos of pandemic.
          Visited bank jangpura ext home branch 110014 they have no clue.
          Even if it’s abt not maintaining a min bal for that bank is charging me every alternate month by auto debit arnd 400/500 rs.
          Then why this hold?
          This is abusing a customer financially in this difficult time n need.
          Please resolve this asap
          Thank you
          Zorawar singh panesar
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 01, 2020
          HDFC Bank Customer Care's response
          Dear Customer,

          We understand that you have also raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response from them to your e-mail ID. We are working on your issue and would respond to you shortly.

          -Nadia
          HDFC Bank Customer Assistance
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            P
            Prashant Bhole
            Jul 29, 2020
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            Amount lien in my account i dont have any active credit cards even i dont show in my netbanking then why my account get lien with 3500 rupees
            HDFC Bank customer support has been notified about the posted complaint.
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              B
              Bnd Praveen Kumar
              Jul 29, 2020
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              Address: HDFC Bank, Somajiguda.

              Hi,
              Myself praveen kumar.
              Amount of rs 258.07 has put on hold at 29.07.20 from my account without any reason. When it will be cleared?
              Here is my a/c no. [protected]
              I need to urgently pay that amount to someone. Please resolve the issue immediately.
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 29, 2020
              Updated by Bnd Praveen Kumar
              I haven't recieved any response and you kept the problem as Resolved. What's wrong with you people

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                G
                Goripoo
                Jul 29, 2020
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                My money got deducted yesterday while applying for right issue. But the transaction failed. I have not yet received my money back. Please revert asap.
                HDFC Bank customer support has been notified about the posted complaint.
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                  À
                  રમેશ ભટ્ટ
                  Jul 29, 2020
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                  Address: 407,vinayak vihar ten bardoli 394601

                  Bank charged me for ben cash transaction
                  Charge amount is 177 on 28/7/20
                  I dont understand
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Dipz Verma
                    from Shimla, Himachal Pradesh
                    Jul 28, 2020
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                    On 27th july they charged rs 1472 as inter branch cash charge with penalty which is completely illegal as I haven't done any such transaction especially at inter branch. Such a fraud bank and branch .
                    Vikrant khand gomti nagar lucknow branch . Take strict action against any such banks and refund my money
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 28, 2020
                    Updated by Dipz Verma
                    On 27th july they charged rs 1472 as inter branch cash charge with penalty which is completely illegal as I haven't done any such transaction especially at inter branch. Such a fraud bank and branch .
                    Vikrant khand gomti nagar lucknow branch . Take strict action against any such banks and refund my money

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                      G
                      gaurav amar
                      Jul 28, 2020
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                      Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

                      1. Dc intl pos txn markup+st charged 619 inr
                      2. Dc intl pos txn markup+st charged 619 inr
                      3. Dc intl pos txn markup+st charged 154 inr
                      4. Dc intl pos txn markup+stcharged 619 inr
                      5. Dc intl pos txn markup+st charged 619 inr
                      6. Dc intl pos txn markup+st charged 309 inr

                      There is no sms or email alerts from hdfc bank.

                      Regards
                      Gaurav amar
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        ravinderv
                        Jul 28, 2020
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                        Address: India

                        Sir,
                        Today I received a call from [protected], a operator called Riya told me that HDFC Bank offering me loan against credit card at flat 10.25% to me of Rs 2, 40, 000 . I like that offer but she started to jiggling with words and calculation like loan at 19.06 but it's 10.25 % flat. I said your EMI calculation are not matching with me but she said you are miscalculating your Loan it's 10.25% . So I said Ok. But after checking at HDFC BANK website it shows 19.06%, I called again at her number, she told me that it's 10.25% sir, I told her about website she said that she will transfer my call to her senior but she never did. I called again but she said she will call back but I never received her call. Now my credit card account shows loan at 19.25% .
                        I want to complain about this cheating and malpractice of disbursing loan
                        Please look into this matter and CANCEL MY LOAN otherwise I have to go to RM and banking ombudsman for this malpractice of telecallers of HDFC BANK
                        HDFC Bank customer support has been notified about the posted complaint.
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                          8
                          8777393364
                          Jul 28, 2020
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                          Address: 13/3 biren Roy road west, kolkata

                          Dear Sir,
                          This is to inform you that from last month July 2020 my account is showing negative balance of RS 1790 and last month the amount is deducted from my account. This month is also the same. I am not getting any clarification for that.
                          So Please requesting you to clarify the matter and waveout my negative balance from my account.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shivaji Sonar
                            Jul 28, 2020
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                            I open my current account in hdfc bank daund branch on 8 july my cheque book charges and atm charges both cut from my account but still i will not get both this and also not recived my welcome kit please solve this problem customer id[protected]
                            Acc no - [protected]
                            Bank ifsc - hdfc0001790
                            HDFC Bank customer support has been notified about the posted complaint.
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                              V
                              vdhyani
                              Jul 28, 2020
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                              Hi,
                              My name is vinay dhyani. I joined a company in the year 2019 and that company opened my salary account in hdfc bank. I left that job after few days because of study reason. At that time my account balance was zero and yesterday i saw that my account showing negative balance of rs.6, 619.70. I am totally shocked and worrying about the same that how it is possible since no single transaction have been done at my end.

                              Can you please suggest me any way that what should i do. Can it be waived or i will have to pay all these amount.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                2
                                2Babuu
                                from Chennai, Tamil Nadu
                                Jul 28, 2020
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                                We are having 2 current accounts and 4 savings account with hdfc.
                                We had a cc account with federal bank. The hdfc executives approached and advised to open a loan account, where i have to pay the interest on the money, which i spent on my loan account. No other charges will be charged for non usage of funds. They only said, the total amount will be reduced month after month.
                                There was lot of miscommunication and wrong commitments offered by hdfc executives reg this loan account.
                                Based on the discussion, we assumed this loan account is better than cc account. As we use this value only for safety.in cc accounts there are charges applicable. Result we closed our cc account with federal bank and open a loan account [protected] with hdfc.
                                One fine day, there was a debit of rs.5000 +gst from my loan account. I immediately raised an issue with the banker. I sent “n” number of mails to them. When i contacted over phone, finally they said, the charges are applicable. No one has informed that amc/commitment charges at the time of opening my account. If they informed me, i would not opt this loan account.
                                They simply said, you have to ref the document, offered to you at the time of loan disbursement. I inquired, what about the assurance given by your hdfc executives?
                                I requested them to reverse this charges, but no reply from their end. I advised them to close my loan account immediately.
                                When these discussions were going on, another rs.5000+gst was debited from my account. It is not all acceptable.
                                The hdfc executives should not give wrong assurances, commitments to the customers.
                                I am requesting the banker, to reverse the charges and close this loan account.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jul 31, 2020
                                Updated by 2Babuu
                                Till now I have not received any communication from HDFC BANK reg this issue. Kindly inform me the status of my complaint. The complaint is still not resolved.
                                It is a very bad experience for me. The HDFC marketing persons are offering very poor service, spoiling the HDFC brand image.
                                Jul 31, 2020
                                Updated by 2Babuu
                                My contact number is [protected].
                                Jul 31, 2020
                                Updated by 2Babuu
                                I planned to transfer my LICHFL housing loan to HDFC. As HDFC marketing executives has given lots of assurances. Now I am afraid, because, I dont know the hidden charges, and the false commitments.
                                Due to this reason, I have planned to transfer all my account [2 current account and 4 SB account to Kotak Mahendra].
                                Aug 03, 2020
                                Updated by 2Babuu
                                I received a message from HDFC. The reference number is 12166877. Is this reference is against my complaint or not?
                                If this reference number belongs to my complaint, Pl call me and take my point of view before taking any decision.
                                My contact number is [protected].
                                Hope you give a positive solution, and retain my account with your bank.
                                Aug 05, 2020
                                Updated by 2Babuu
                                I am waiting for a reply from HDFC. Till now no reply from their side.
                                Requesting you to close my account, as I am not interested. You should not impose penalty for this delay. Because the same thing happened last time. I have been discussing with the HDFC executives, mean time they put another charge of Rs.5000+GST.
                                Very sad.
                                Pl solve this issue at the earliest.
                                Aug 08, 2020
                                Updated by 2Babuu
                                I filed a complaint on 28-jul-2020. But still the issue is not attended.
                                Is this is the service given by a India's No 1 Private bank?
                                Very sad.
                                The same thing happened with the local HDFC bank too. By discussion, they prolong for 3 months. But NO reply.Then add Rs.5000+GST.
                                Dont they have the courtesy, to solve the issue?
                                Aug 10, 2020
                                Updated by 2Babuu
                                I raised this complaint 2 weeks ago. Till now no one from HDFC has called me reg this. Very poor service. Never expected such a poor service from a leading private bank like HDFC.
                                Aug 12, 2020
                                Updated by 2Babuu
                                Today I received a call from HDFC, informing that I am eligible to raise the loan by 20% under MSME scheme. Informed them, even if want I funds, I can lend it from external financial person but NOT from HDFC.
                                Further Today I received a call from HDFC, that an approval has come to close my account. But I have to pay Rs.17000.00 to the banker. Rs.12000.00 as commitment charges and Rs.4500.00+ for yearly maintenance charge. Very sad.
                                But still they wanted to collect the money from my side, not understanding the mistakes committed by their executives.For their sales executives mistake, they are penalizing the customers like me.
                                Aug 13, 2020
                                Updated by 2Babuu
                                I have been trying to find a solution with HDFC bank for the past 4 months. But no response from their side. Today I am going to file a complaint with Banking ombudsman.
                                Simply sending a message, that we will solve the issue shortly, will not give any result. The banker should understand this.
                                Aug 15, 2020
                                Updated by 2Babuu
                                I filed a compliant with Banking Ombudsman today.
                                Jan 03, 2023
                                Updated by 2Babuu
                                HDFC put lots of hidden charges. Since our money is in their folder, they are deducting the money without any intimation. I am tired and disappointed.
                                Opened an account with KOTAK MAHENDRA. Close all the HDFC BANK ACCOUNTS this month end.
                                For foreclosure they want Rs.9000.00.
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                                  S
                                  Satyavolu
                                  Jul 28, 2020
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                                  Address: S.V.RamalingeswaraRao s/o Late Venkatajogarao D.No 104-4-203/10 HUKUMPETA SATILITECITY PO RAJAHMUNDRY-533107 PHONE NUMBER 9866275216

                                  The hdfc bank tnuku branch (Pin code-534211) cheated me in always i want to clear all the dues and close all relations
                                  With the bank. They are doing microfinance. Behaving more worst than microfinanceras. Using goundas.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    aks123hay
                                    Jul 28, 2020
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                                    I purchased an iphone 11 dated 12/02/2020 having an offer of 6000 cashback. Even after 4months, i have not received my cashback. Bill copy is attached for your reference.

                                    Card no.[protected].
                                    Ph. No [protected]

                                    Note - i have visited one of your branch and they told me to visit store from where you buy phone and when i visit store they told me talk to customer care and then customer care told me to visit branch. Why un-necessary harassment.
                                    Even in lockdown you are offering cashback offer online then why not return our earned cashback. It is already been 5 month.
                                    Please do the needful.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      D
                                      dinomdu
                                      Jul 28, 2020
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                                      Address: Madurai

                                      I purchased the ipad @ reliance digital in madurai on 08/03/2020. Its crossing 120days, but not received the cashback amount.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        N
                                        Nishchal Nair
                                        from Hyderabad, Telangana
                                        Jul 28, 2020
                                        Resolved
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                                        Resolved

                                        I opened my account going to the nearest hdfc bank they opened me a savings account and took and deposited 5000rs. They gave me account no and customer id orally. They said u will be getting ur welcome kit containing all like debit card pass book and checkbook ect.. After a week i again went to the bank saying der was no info abt anything so they said u have to log in to ur internet portal and apply from der u. When i open the internet portal of hdfc i dont find anything like applying for debit card or anything. Then they asked me to apply for a check book with that she said u will also get the card.. So on the internet portal i applied the checkbook.. And i got my checkbook delivered to my place by 3 to 4 days. Its been a month now der is no info abt my welcome kit and bank is also not responding they just have asked me to wait.. For the card ro come.. I dont knw how is this possible.
                                        Aug 15, 2020
                                        Complaint marked as Resolved 
                                        There was no particular call or mail . I directly got a message to my registered mobile no saying your debit card is dispatched .. Thank you
                                        HDFC Bank customer support has been notified about the posted complaint.
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