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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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S
Sudheerk99
Jul 31, 2020
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The hdfc bank has put a hold on my funds of rupees 589.36 as mi revenue hold through gefu, ac number is
Account number: 501002*7398417
Ifsc: HDFC0003774
Branch: vkijaipur
The customer service is not able to give any info on this.
This much shocks from the banks in such pandemic situations for a middle class perosn like me is not less then a stress and also no one is there to listen our complaint then why you guys are recovering money for. I am not able to handle this such shocks as you don't know this amount means a lot for me.
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our We regret any inconvenience you may have faced. Request you to write us using the URL http://bit.ly/2PKY3IC with your correct account number, registered contact details, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information. We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance
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    S
    Jul 31, 2020
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    Address: HDFC BANK LIMITED 1, HDFC BANK HOUSE, SENAPATI BAPAT MARG, LOWER PAREL, MUMBAI - 400013

    Dear sir

    I am shivam singh from india in kunda pratapgarh i was working in hdfc bank ltd as a bso staff.
    Till time my pf passbook copy has not come i want to my pf because i have urgent needed. My uan account no was[protected] and my emp id was there off 237392
    But my pf has not come plz help for my pf status
    Reply
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 02, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    For any assistance on PF issue, you may write to exit.[protected]@hdfcbank.com for further assistance.

    -Zubin
    HDFC Bank Customer Assistance
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      S
      Jul 31, 2020
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      Address: Mumbai
      Website: Hdfc Bank Pf Office

      Dear sir,
      I'm shivam singh &dilip singh joining date 17/02/2020 my pf passbook copy not updated with log time procid plz resolve this matter

      Imp id - 237392
      Uan no[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        E
        Ejrohith
        Jul 31, 2020
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        Address: Hebbal

        The hdfc bank has put a hold on my funds of rupees 902.50 as mi revenue hold through gefu, ac number is
        Account number: 5010*7797045
        Ifsc: hdfc0003668
        Branch: vijaynagar
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
        HDFC Bank customer support has been notified about the posted complaint.
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          I
          Irfanking
          from Mumbai, Maharashtra
          Jul 31, 2020
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          Address: Kalyan BailBazaar

          I have opened insta account on 3rd july. It's almost a month now but no debit card, cheque book receiv to me at my address.

          Regards
          Irfan
          [protected]
          Irfanpathan.[protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sumeet Hinduja
            Jul 30, 2020
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            I have bought my iphoneXR with hdfc bank credit card on 22/1/2020 from Rohit telecom center, uttam nagar, new delhi. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Jkumr15
              Jul 30, 2020
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              Address: HDFC bank, Medavakkam , chennai

              Almost 1 year they took to do the balance transfer process. And they are not responding to mail as well. Not transferring the amount back.

              In the month of November 2019 they charged 11K for processing and till July 2020 end they did not completed the process. I have spent more than 35K to loan documents/legal verification doc and to get the copy of documents from RO.

              Frequently asking EC, old documents and they wont verify your house properly during house verification.

              They do have 3rd party sales person to deal with you and they all lack in process knowledge, we have to struggle and spend lot money with their ignorance. Often they say our legal person didn't approve your document.

              They won't check your documents in prior to process smoothly. So I quit process and I want my money back.

              I am still writing n number of mails to manager, legal person and sales person. But no response and no replies when they will pay my amount.

              Don't get caught and suffer like me!!

              HDFC Home loan works very worst!

              File[protected]
              Medavakkam branch
              HDFC Bank customer support has been notified about the posted complaint.
              Aug 04, 2020
              Updated by Jkumr15
              HDFC Bank saying they wont refund the processing fees. It is clearly mentioned in norms saying 5k out of 11.9k will be deducted, . Please reach team to get my refund amount, . HDFC looting my money for the process they did not complete.

              Please help me to get my Amount. Or help me to take this as a legal action.
              Aug 06, 2020
              Updated by Jkumr15
              Please take charge on this. No reply from HDFC, . I need my amount and documents.
              Aug 17, 2020
              Updated by Jkumr15
              No Reply from HDFC, no refund !! no Documents return !!
              Aug 22, 2020
              Updated by Jkumr15
              waste complaining here!!
              No Reply from HDFC, no refund !! no Documents return!!
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                R
                ranjitkc
                Jul 30, 2020
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                Address: Virar west

                I have applied two time for change of address and dispatch new card but every time they reject the application . I have share my addhar card verification done my ur brach . Then also till date I didn't recieve card or my address changed
                HDFC Bank customer support has been notified about the posted complaint.
                waiting for reply
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                  8
                  8777393364
                  Jul 30, 2020
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                  Address: 13/3 Biren Roy Road w, kolkata-8

                  Dear Sir,
                  Today also my account is added with -600 RS. I could not understand for what reason and why so much of negetive balance is added in my account. Last month I have paid around 1790 RS due to negetive balance in my account.
                  Please waiting for your sharp action.
                  BR,
                  Souvik Mitra
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Sir,
                  Still my complaint query is not resolved, Waiting for a sharp solution from your end.
                  Best Regards
                  Souvik Mitra
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                    R
                    rohitpungliya
                    Jul 30, 2020
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                    Resolved

                    Hello,
                    This is related to my new Regalia credit card application. I applied for it in Jan/Feb 2020. After a hiccup my application got approved and was dispatched. But unfortunately this card never got delivered to me till date due to lock down. So there is no question of me activating it. But surprisingly I received a bill statement for this undelivered card on 21/07/2020. In this I was charged 2950/- as annual charges. As per the offer on this card (mentioned on the application form), i[censored]ser made certain amount of transactions for first 3 months after activating the card, the card would become lifetime free from annual charges. So obviously I wanted these charges to be waived off and to cancel this credit card. So I tried to register this complaint with HDFC senior management help desk for credit cards. I connected with them multiple times in last 8 days to resolve this. But to my disappointment they didn't even provide me an acknowledgement or a complaint number. So I felt the need to register my complaint on this platform.
                    My registered mobile no. with the bank for this card is [protected].
                    Please do the needful.

                    Regards,
                    Rohit Dinesh Pungliya
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 02, 2020
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Please visit the below mentioned link to view the spend threshold against your credit card. You may refer the below mentioned link for further clarifications http://bit.ly/2Z73Zz3

                    -Nadia
                    HDFC Bank Customer Assistance
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                      R
                      rajvasant84
                      from Coimbatore, Tamil Nadu
                      Jul 30, 2020
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                      Dear Team,

                      I have savings salary account ending with 6846 hdfc r s puram branch 2015 on wards.
                      2018 i have resigned in hdfc.After that i didn't use the savings account.
                      still now charges updated.Kindly support to close the account and reversed the charges of Rs -3355.10.
                      Kindly help and resolve the issue.

                      Regards,
                      Rajasekaran M
                      [protected].
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sriramrana
                        from Manuguru, Telangana
                        Jul 30, 2020
                        Resolved
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                        Resolved

                        Hi, I see an unauthorized annual fee levied to my account which is actually not valid. Information for partially said to me. Customer care said me to activate the smart pay to get life time free card but never said you need to keep for 3 months.. This is not valid. Without passing correct information you cannot charge the fee.. I'm not going to pay any fee.. Cancel the card immediately
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 02, 2020
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We wish to inform you that your credit card has been issued as a priced card and in view of the same, fee plus GST is applicable as per the product feature. In the event the required spend threshold is not being met, the fee will be levied to the credit card account. You may refer to the below link for details of the same. https://bit.ly/2EK4ngP

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Lalit Kumar Rajput
                          Jul 30, 2020
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                          I got a message that 999 spent via my HDFC credit card without asking OTP. What is this ? Our money is getting out of our accounts without our permission. Is this the security you hdfc guys provide to costumers. I want my money back or I will file a case .
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Kindly contact our Phonebanking Number - (Area Code[protected] immediately to report any unauthorised transaction in your account so that necessary steps are taken to safeguard your account from further unauthorised usage.

                          -Anay
                          HDFC Bank Customer Assistance
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sheetal Raj
                            Jul 30, 2020
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                            Address: Santacruz branch hdfc bank

                            I got a amount reversed of Rs.696 from birla life insurance and got a message from hdfc bank that the amount is reversed.But the amount is not credited in the account, payment was done through debit card
                            I have attached the screenshort of the meassage i recrived from hdfc bank
                            HDFC Bank customer support has been notified about the posted complaint.
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                              E
                              elizabeth zacharia
                              Jul 29, 2020
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                              Address: kollam

                              Dear sir,
                              I have got two wheeler(Activa Honda from Vahini Motors Kollam) loan on 2004 from Centurian bank, kollam. After two year I completed loan and received the orginal RC book from bank.That time they told me NOC will sent throgh courier.But till now I have not received the NOC.
                              I humbly request you to arrange NOC for me.

                              Mobile no:[protected]

                              yours sincerely
                              Elizabeth Zacharia
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rajpoot10125
                                Jul 29, 2020
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                                Fastag complaint
                                # account not created# application reference no. is HFR01587313# no responds from insolutionsglobal#
                                Hi,

                                So far I haved send 5 mails to fastag. regarding my fastag application. I haven't receive any single responds from them . I applied for fastag on 18/07/2019 for the vehicle no MH46P8987. my application reference no HFR01587313. It shows that I will receive fastag within 7 working days . But still now nothing has been created when ever I call CUSTOMER care these Custer care people are incompetent can't talk to cuatomers well this is what hdfc bank wants to potret there reputation in the market with such a bunch of fools. Who don't even take initiative to even open the acc
                                so far my account has created and but now I don't want to do any business with these ### . called hdfc fastag CUSTOMER care N number of times . they keep on telling its in process and send documents again and again . kindly help to get fastag immediately cancelled and help me to get my money Rs500 paid for the fastag MH46P8987. application ref HFR01587313 back .as soon as possible I will also attache call recording with hadfcfast tag Custer support team just to make sure no body I mean it guys no body should do business with hdfc I will make sure hdfx fast tag call recording will be trending everywhere on the internet
                                These scamster havey acc details also all I want is to cancell my fast tag with HFR01587313 asap.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  K
                                  Kunal Rajani
                                  from Mumbai, Maharashtra
                                  Jul 29, 2020
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                                  On 19-Mar-2020 we booked the following products on Flipkart through HDFC Bank debit card and opted to convert the total amount into consumer durable loan/Debit Card EMI.

                                  1) Product worth Rs. 1, 100
                                  2) Product worth Rs. 4, 879

                                  On 01-Apr-2020 we received an email from Flipkart saying they tried to deliver the 2nd product multiple times but were unsuccessful so they have canceled the order and they will refund the amount to the bank.

                                  On 02-Apr-2020 we received another email from Flipkart saying they have successfully refunded Rs. 4, 879 to the bank.

                                  HDFC Bank did not inform us anything related to this for almost 3 months until July-2020 and suddenly we started getting harassment calls from collection agents asking to clear the outstanding.

                                  Now, my mobile statement shows that they have charged me Rs. 590 on 16-Jun-2020 against some MiRevenue Hold Through GEFU and Rs. 118.56 on 29-Jun-2020 against Autopay DC because of which my savings account is in minus for Rs. 700 now.

                                  My Jul-2020 statement still showed Rs. 4, 879 as outstanding under EMI.

                                  Bank did not act on the notification sent by Flipkart and now for no reason, they are penalizing me because of their fault.

                                  On all the call center numbers they have a pre-recorded message of calling them only for reporting or blocking of cards due to COVID-19 and for any other query we have to write them emails.

                                  On writing an email recently, they are just giving a courteous reply saying they have removed the amount of Rs. 4, 879 and remaining amount of Rs. 1, 199 is converted into EMI

                                  My question is that why the banking system of such a well-known bank so poor that they only wake up to issues when the customer writes an email?

                                  Why are they looting customers with penalties that customers are not liable for?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Suneel Kondeti
                                    Jul 29, 2020
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                                    Address: Hyderabad

                                    I have Rs 227 charged as Mirevevnue Hold Through GFU

                                    can you please let me know what this charge is?

                                    HDFC Customer ID 41734005
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      D
                                      Daniel Dave
                                      Jul 29, 2020
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                                      Dear sir
                                      Hdfc bank has rs.907.32 put on mirevenue hold through gefu.
                                      A/c type: saving zero.
                                      A/c no: [protected]
                                      Ifsc : hdfc0004264
                                      Account holder name : danniel david
                                      So request to to you please refund the amount.in this time iam facing tension.
                                      Please do the needful.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        gunjanp91
                                        Jul 29, 2020
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                                        I am Gunjan Popli and have applied for online NPS account. I paid my 1st contribution using the net banking services of HDFC bank. I had selected HDFC bank as one of bank for KYC verification since i have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for approval or rejection from bank head office. In case rejected from bank then only I have to go ahead with manual procedure. Kindly help me in getting my NPS account unfreeze.
                                        My PRAN is[[protected]].
                                        My Contact Number [[protected]]
                                        HDFC Bank customer support has been notified about the posted complaint.
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