HDFC Bank Complaints & Reviews

The manager,
Hdfc bank card division,
Po box no. 8654,
Thiruvanmiyur p. O.
Chennai – 600041

Ref : credit card no..[6926]
Sub : waiver of late fee charges & finance charges retail.

We would like to inform you that i am utilizing your bank’s credit card for last 5-6 years however last 6-7 months, we are receiving credit card statement on 14rd of every month and due to this we are unable to make payment on due date. Due to padamic situation of corona virus and lockdown, even we are making payment immediately however your bank is debiting late fee along with service tax & cess tax.

As there is no default on my part hence i am not liable to pay this late fee charges.

I hereby draw your attention that last three months

Finance charges-retail for rs. 979 july, 793 june, 624 may and however there is a debit entry for finance which is unnecessarily debited in my account and i am not liable for this amount.

I am making payment but after deducting late fee

Incase you are not making waiver of the above charges, then i will surrender the credit card which please note

Please do the needful.

Thanking you,

Yours faithfully,
Bipin kumar gupta
[protected]

Its been more then a month i have created my account. I haven't received my welcome kit yet. Tried to track but details shared with agent doesn't match to my correct details. Hence unable to locate. When contacted agent she says sir it will be delivered. No resolution provided so far.

Dear sir/ madam,
With reference to my policy number[protected]Hdfc life sanchay par), with hdfc vijay nagar branch,. Jabalpur, i would like to inform you that i have been mis sell the policy on 29 th may 2020 the branch manager and his team sold me the policy with out showing me any terms and conditions of the policy and i have been told by them that i have to pay inr 200000.00 only one time, where i came to know later that i have to pay annually for 6 years. I have immediately send a mail to the hdfc bank service life to terminate the policy on 16th of june well before the free lock period and have send numerous mails and called their call center many times and they assured me that they will revert back to me with in 48 hours every time, but i never received any mail from them since 30;th june 2020. I have provided all the documents which they have asked me for refund of my money since 6 th of june 2020.
I request you to kindly look into the matter on urgent basis as it is my 5th complaint i am writing to you.

Many thanks,
Samit mohan sinha

I had block my upi id as i was lost my phone, but from after that i had raised request so many times to unblock it but still it's not done. I am not able to make upi transactions. Every time they said wait 3-4 day it will work but still same problem.
Can someone please solve my problem.

Hi i want to complaint against mr dheeraj gulati who spoil my life and leave me like a tissue paper he had a extra martial affair with me and we are together from last 8years now he choose his family because he wants his daughter in his life and what about me who is spend 8 years with him like his wife... Now his family and his few friends spoil my career and my life too. Even today i decide to do suicide just because of his and his wife's torture. I am going to upload our few pics where we are together and if wants his family in his life then why he spoil my life from last years he has no right to work with a reputed bank on a reputed position... Please help me

Hi my account nis kept on hold saying that mirevenue gefu.

Request you to remove the hold from the account band let me know what is this amount which has been kept on hold.

Moratorium applied in month of May 2020 and received a SMS regarding that April 2020 EMI will be refunded within 30 days.But I have not received and amount to my account.I have managed and paid the June month EMI but I could not pay July month and I also informed phone banker that kindly refund the April month EMI or deduct the July EMI from April EMI amount, but nothing happened yet.But I have received a SMS that to pay overdue charges for July month EMI.They are kept the July EMI amount on hold in my savings account i.e(The account shows in minus emi amount). I would like to take necessary action against such fraud.

Hi,

I bought an iphone 11 on 17th march 2020 from iphone store at one horizon, gurgaon. I avail the offer of 6000 inr cashback running by hdfc & iphone. It was supposed to be credited within 120 days, however it's been more than 120 days and i have not yet received the cashback amount. I have tried multiple times to talk to the hdfc representative and i dropped several emails to them, however it was of no use.

I have been assigned a new customer relationship manager for virtual assistance. She is very lethargic and would never respond to my query. I have to take multiple follow up for the same. Please help.

Hdfc life,
Is fraud life insurance company my policy no.17597482 and reff no hdfcsl=[protected]', its limit crossed o[censored]n supportive attitude i am facing problems for policy surrender and payout issues from 20 june 2020 to till date 24 july 2020 in between so many email or phone conversations done but still in this digital banking and poor service your team unable to paid my payment and never comes your 72h commitment, you all are doing like fraud, every document submitted then why my payout still not credited to my nominee account even the any confirmation still not received. I think you all are blind and handicraft?.

As per last email and call confirmation that only one document required for final payout that was policy scanned/ photo copy of front page, i have already same document submitted on 21st july 2020 and customer support team conformed on phone that they received final document and all payout process done by as soon as possible but still not actions.

As of now this is only last options is to go consumer court for this delay and unsupportive work done by hdfc life. This is completely cheating case with customer thats why this is final reminder if i will not received money in my nominee (My wife) minakshi manjul account till 27 july 2020 then take a legal action with hdfc life and go consumer court.

I requested for new cheque book on 11/07/20. I received a message on 18/07/20 of sending cheque book. But sir i didn't received any cheque book till now. So please send my cheque book

I opened my account on 6th of this month and its been 20 days i haven't got anything from hdfc..i was supposed to get my welcoming kit in 10 days max..i tried calling the customer care of hdfc as well but it is of no use..no tracking number nothing..please help me with this or else i have to close my account with this useless bank..

I am ritesh benjwal from jammu. Recently i opened my regular savings account into my nearby hdfc bank with ifsc code : hdfc0009649 (Miran sahib branch)

My registered email id is: [protected]@gmail.com

Let me explain the scenario to you.

I tried to register in my netsafe. Hdfcbank.com account and they showed me the error message that invalid card details.

Now when i attempted for one more time they showed that if you try one more invalid login we will block your account. I mailed you at [protected]@hdfcbank.com. And you responded to me that try to forget but by this now my card has been blocked because of 3 attempts. Yeah it is showing active status in netbanking but i am not able to do any transaction.

What i want?

1st i want you to activate my debit card from your end.

And please activate my netsafe account as soon as possible. As they are showing me that to contact customer care. Attaching screenshot for your reference.

As my nearby branch don't know about netsafe service. And now the bank is off for 2 days. So even i am not able to activate my debit card. I am attaching screenshot that my transactions are also disabled. So please activate it also.

Please reply me a solution as soon as possible rather than do this and this. I am waiting from past 10 days. Just activate my debit card for transactions. As on trying for online transaction it is showing that card is temporarily blocked.

And activate netsafe account from your end. Because my nearby branch don't know anything about netsafe service.

Thanks and regards.

Ps: i have changed my debit card pin and all and visited netbanking for everything. And don't reply me to visit nearby branch because they know nothing about netsafe service.

Please solve my two problems. Else i am closing my all accounts from hdfc because i am not getting any customer care service.

I have taken loan from HDFC bank. Last week I received a text stating that I need to complete my Mandate registration. I have completed the registration and received confirmation over text but today again I received a text from HDFC stating

Dear Customer, Your ACH mandate form submitted towards repayment of your Loan No. Xxxxxxxx with HDFC Bank has been returned by STANDARD CHARTERED BANK due to " Drawers signature differs ".

How am I suppose to know whether my mandate registration was successful or not although I have a confirmation that it is successful but still I am receiving such text from HDFC.

Hi,
I received sms alert saying 999 spent via credit cardxxx7344 on hotstar 1436370 on 2020.7.24 at 23:26:06 without pin/otp.

I am diner's card holder for long - please stop this fraudulent activity, hotstar may have put it as recurrent.

Also refund my amount by raising a dispute - i have mailed you the details on this.

Thanks,
Uttiya basu majumdar

Amount is getting deducted from my salary account with the following description (Nwd decchg 15-07-20 cardend[protected]mir[protected] and nwd decchg 15-07-20 cardend[protected]mir[protected] twice from my hdfc accounts. I havent even done any transaction over the last day.

Cheq/ref no1: mir[protected]
Cheq/ref no2:mir[protected]

Please check and take necessary action

I had purchased Apple iPhone 11 pro max on 2-3-2020 using my hdfc credit card i was told that i will receive my 7000₹ cash back within 120 days but I haven’t received it till now

Hello
Recently i applied a hdfc credit card and that was approved. credit card dispatched and out of delivery from blue dart courier service.But they cant delivered during lock down and now i got a message from bank my card is return to bank. After 2 day this message i receive credit card bill which i have not. In that bill they are showing 500 rs membership fee and 18% gst. Now i want to know what i do now in this situation.i can't connecting with Customer care executive.
Please resolve my problem.
Vipin suthar
[protected]

I have purchased iPhone XR 64 GB through HDFC Credit Card. I have been charged full amount at the time of payment through credit card.Although, I selected 6 months emi which included 0% Interest. But at the time of billing it showed Rs.2200 interest was charged and was been told that this will be get refunded with the cash back as Rs.5000 was the offer for cash back. So total Rs.7200 was promised to be credited as a cash back after the purchase.

Date of purchase - 09/03/2020
Purchase From - Unicorn Infosolutions Pvt. Ltd.
Address - Shop No 6, GF, One Awadh Center Mall, Vibhuti Khand, Gomti Nagar, Lucknow-226010

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0445 without my concern on date:14/07/2020. I am not interested about this one assist mfee service and don't want this membership. Also i haven, t received my card yet and the amount has been converted into emi with additional charges of +100 rs without my concern. So please cancel the membership and emi refund this debited amount.

Regards,
Chandan verma
[protected], [protected]
[protected]@gmail.com