HDFC Bank Complaints & Reviews

I was approached by a hdfc employee to force me to take credit card saying it lifetime free and not mentioning any details of minimum spend i have the chat with person. And i got the card in feb2020. I havent activated the card yet due to lockdown and now i am getting a bill of card/ account maintainence.
Please help.

I have opened a digisave youth account on 24th june. Kyc was done on 25th june vi branch visit. It's 28th july. Till now i don't receive my welcome kit. There is no response over the phone. Automated voice is saying they are working with limited staff. So nobody is there to response the call. But the fact is that they are calling for taking a new credit card. So they are doing their sells. But don't want to satisfy a customer. Branch is saying that it is late due to covid. But every company is delivering there products. What is the problem of hdfcbank?? Email response is not satisfactory. Very pathetic service. If they don't deliver within 10days, i am going to close my account. Email reference id - hbl=[protected]

Sales excutives from hdfc bank called me and told that i am qualified for taking top up loan and asked me to apply via offline. I provided all documents and waited for couple of days. Then they told that due to corono lock down my higher officials are asking me to apply the loan via online. Then i have applied for the loan via online and paid rupees 2400 as a application/ processing fee. Now they rejected my application without leaving any reason. Highly disappointed by this bank.

In this pandemic situation i do have financial problems. This # are planning and fooling as to take money from peoples like this.

Sales executive: suresh
Location : coimbatore

I mistakenly sent my payzapp balance to my own mobile number (Which is attached to the same payzapp account). But that money got deducted and never credited to my account.

I bought an iphone 11 on 12th december 2019 which had an offer of assured cashback of 6000 rs. Through hdfc it was supposed to come in 120 days but its been more than that. What do i do? How will i get it?

I bought an iphone 11 on 12th december 2019 which had an offer of assured cashback of 6000 rs. Through hdfc bank it was supposed to come in 120 days but its been more than that and i haven't received it yet.

I purchased an iphone 11 dated 12/02/2020 having an offer of 6000 cashback. Even after 4months, i have not received my cashback. Bill copy is attached for your reference.

Card no.[protected].
Ph. No [protected]

Note - i have visited one of your branch and they told me to visit store from where you buy phone and when i visit store they told me talk to customer care and then customer care told me to visit branch. Why un-necessary harassment.
Even in lockdown you are offering cashback offer online then why not return our earned cashback. It is already been 5 month.
Please do the needful.

Hello,

I was making payment on someone else's behalf and i was using the hdfc bank app to do so.

I forgot to check that there was one more beneficiary with the same name but with an old and unused card and accidentally i have selected that instead of the new card for the payment

Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

I made 3 international transactions and the amount has been deducted 5 times

1. Dc intl pos txn markup+st[protected] charged 232.77.
2. Dc intl pos txn markup+st[protected] charged 211.33.
3. Dc card pur adj dt charged 30.29.
4. Dc card pur adj dt charged 71.40.
5. Dc card pur adj dt charged 50.49.
I usd to ignore but know it is costing me more money.

Regards
Vanika

Dhananjaya kandivali west charkop branch don't have basic knowledge of banking they given his Email Id on Ad code registration form after that he will generate new rule they don't have Right to approve my detail for export.Then why Mr. Dhananjaya gives his own id just for timepass ?

Dhananjaya kandivali west charkop branch don't have basic knowledge of banking they given his email id on ad code registration form after that he will generate new rule they don't have right to approve my detail for export. Then why mr. Dhananjaya gives his own id just for timepass?
No one responsible for any mail checking or reply
My name is rajkishor r shukla [protected]

Hi team,

Rupees 1433/- debited from my account on 27/07/2020 with narration "inter-brn cash chg incl gst 180720-mir[protected]".

Ref no : mir[protected]
Acc no : [protected]
Mob no : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks

My Name is Gagandeep Singh, I am having an account in HDFC bank, I made an IMPS Transaction of INR 10000 on 25th January 2017 to a Bank of Baroda account but the amount didn't credit as 1 number mismatched in the account details entered. I visited the Bank of Baroda branch the money wasn't credited in their account as the branch starting number mismatched in the entered details and it went in the POOL, the amount is there but they need request from HDFC to return it in my account. but when I use to visit HDFC bank and request they say to call customer care and they will do it and when I call customer care they say the bank will do it please visit your branch. I stopped chasing on this I marked mail also to customer care but didn't get any support so finally, I am lodging a complaint same on same for no support. request you to please do the needful and refund the amount.

Name - Gagandeep Singh
Account - 07091****05058
IFSC - HDFC0000709
Bank - HDFC

Amonut Transferred to - 394301****4948
Correct Account - 349301****4948
Reference Number[protected]
Transaction Date - 25th Jan 2017
Phone - 99114***94

Hi Team,

HDFC Cust ID: 58527777

On 25th January, 2020 I purchased an Iphone 11 pro max from Reliance Digital. I did HDFC financing (Loan Account no: 7694975 & 7694766). There was a cashback of rs 7000/- . I was told by the HDFC banker that after giving my 3rd month I will be getting the cashback or the cashback will be adjusted with the next emi.

But after paying 5 months of emi starting from 5th March, 2020 I am still waiting for the cashback.

I am attaching the bill along with the previously complained reference no.[protected]

Kindly please look into this matter.

Thanks and regards,
Souptik Pal

Show quoted text

Hello,

My name is manpreet ahluwalia and i have an hdfc bank a/c which is a salary account and as of currently it's showing 4879/- the amount on hold by hdfc bank and "mi revenue hold thorough gefu" is mentioned.

Please help.

Team, i am a hdfc customer and I am getting charges under intl pos charges on my account every time. Its costing me thousands everytime. Why this. Why amounts been debited like this everytime

I purchased my apple iphone 11 on 20-oct-2019 with my hdfc bank debit card, which had a promised cashback of rs 6000 in 120 days from buying. Now its been more than 8 months, the cashback is still not credited in my bank account

Greeting for the day.
Hope you and your family are safe under outbreak condition.

To make you understand the case, please allow me to take your through the chronology of events which is as below:

a) On 24th June 20 I was working at Zydus Cadila Topical Unit – Changodar Moraiya Ahmedabad.
b) Basis company policy, the mobile was kept on mute as a part of code of conduct.
c) The messages of transaction made from my account was received but was not notified since mobile was on mute.
d) After some time received a call from customer care for the authentication of transaction made from my account at 11:52 AM.
e) I have replied to that call and understood the matter and got that fraudulent transaction was happened from my account and immediately asked the customer care personnel to block my card and start investigating the matter to prevent me from substantial loss (i.e. 80, 000/- INR) and asked to inform me for any need of police complain.
f) In return, Customer care personnel has reverted that I would be notified within 24 hrs considering they have log the complaint and they would start investigation.
g) Since the complaint was registered with the bank through Customer Care personnel and there was no evidence or tracking id to track the progress, I called the customer care again and obtain the complaint id # [protected] and simultaneously wrote a mail for the dispute on customerservices.[protected]@hdfcbank.com and neelam.[protected]@hdfcbank.com (formerly acting as Relation Ship Manager when the case was discussed)
h) Since no communication received even after 24 hrs, as committed to me previous day, again I have re-initiated communication with customer care regarding the issue and I was informed that even though the fraudulent transaction was attempted the amount was stayed un impacted.
Please be appraised I have immediately checked my credit card statement while ongoing call and found that there was no appearance of such transaction in the log and amount deduction.
The same I have discussed with customer care, in return of which I was assured that the amount is secured and I will experience no deduction from the account.
i) After two days when I was checking my credit statement, I was shocked looking at the conversion of 80000/- INR in to loan amount in my account for which we experienced fraudulent transaction and discussed a lot with customer care and received assurance of no impact on amount taken for transaction.
j) Immediately I have called customer care personnel and explained everything and ask for removal of amount from the loan account. Since he was not an authoritative person he suggested to communicate with Redressal forum or bank person with Dispute form and as an interim action he has logged my complain vide ID # [protected].
k) Accordingly I have raised a dispute by filling manual form and submitted to HDFC Ltd. Ghuma Branch, Ahmedabad and notified to have a clearance on dispute within 15 working days through mail.
l) Since the dispute was not resolved through multiple communication with bank, I was forced to put you this mail.

Point of Defence:
I. If I have made above stated transaction using Credit Card then there is no reason to established multiple communication with the bank and/or customer care personnel and/or Grievance cell for the dispute.
II. I don’t hold any communication on my bank registered mobile number or registered mail id on request for conversion of transacted amount in to loan with easy monthly instalment, if it was initiated by me.
III. By looking at transaction summary, please find the chronology as below:
a. First transaction was attempted on www.nearby.com which was done for amount 50099.00/-INR and was failed @ 11:46 AM
b. Second transaction was attempted for 50000/- INR @ 11:47 AM using PAYTM gateway.- Payment Made
c. Third transaction was attempted for 30000/- INR @ 11:48 AM using PAYTM gateway – Payment Made
d. Fourth transaction was attempted for 10000/-INR @ 11:50 AM using PAYTM gateway – payment failed
Now from the above summary, if I would be the person who has made above transaction then I would have not made the fourth attempt of spending 10000/- INR which was failed considering the overrun of credit limit.
So it indicates that it must have done by someone else who did not know how much money I have already spent using my credit card and what limit was left that time.

IV. My Mobile number is +91 xxxxx 7009 which is registered with the bank and PAYTM app and from this as well no transaction was made from my end.

Sir looking at above all detail, there is no point on suspecting myself for doing all above transaction and incur a loss of 80, 000/-.
If you are not convinced through the points I have discussed here then you can verify all the details I have provided here and investigate about my involvement for the said transaction.
Above all, I am requesting you to kindly take up the matter in your consideration on top priority and help me out from the loss of substantial amount.

From my account on 14th and 16th of july 2020 totaling amount of around 250 had been deducted without my knowledge stating for swiping my card at an international location. But the truth is i have not travelled anywhere and i am still in india.

On 14-mar-2020 i have purchased iphone 11 and ipad on hdcf credit card as they had a offer of cash back 6000 and 3000 accordingly. It is more than 120 days and i have still not received the cash back for my purchases. They are not responding to our calls also please look into this matter