I had transferred my funds to HDFC account to clear credit card bill.
But while paying credit card bill, the error occurred as "We are unable to carry out your instruction. Please contact the bank."
Later I had tried to transfer my funds in HDFC account to other account, after entering, same error occurred.
Even while trying account statement, same error occurred.
Later I had tried to transfer Funds to other account through IMPS then error occurred as "There is a memo present on the Debit account."
I had tried calling customer care but there is no use as the customer care number is not connecting to person to contact repeatedly.
I had been trying to pay my HDFC credit bill from 4 days but was not able to pay due the above reasons.
Resolve the issue immediately to restore my account
Regards,
E Rakesh
Customer ID: 61652813
Phone: [protected]
HDFC Bank customer support has been notified about the posted complaint.
Jul 23, 2020
Updated by rakesh005 Kindly mask my customer ID and Phone number in the complaint.
Aug 17, 2020
Updated by rakesh005 The complaint was raised on 23.07.2020 but even after 3 weeks, the complaint was not resolved.
We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist