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Updated: May 26, 2026
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K
Kaushik Raul
Jul 25, 2020
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I have taken loan from HDFC bank. Last week I received a text stating that I need to complete my Mandate registration. I have completed the registration and received confirmation over text but today again I received a text from HDFC stating

Dear Customer, Your ACH mandate form submitted towards repayment of your Loan No. Xxxxxxxx with HDFC Bank has been returned by STANDARD CHARTERED BANK due to " Drawers signature differs ".

How am I suppose to know whether my mandate registration was successful or not although I have a confirmation that it is successful but still I am receiving such text from HDFC.
HDFC Bank customer support has been notified about the posted complaint.
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Even today I got the same message
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    T
    Tiya Majumdar
    Jul 24, 2020
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    Website: HOTSTAR

    Hi,
    I received sms alert saying 999 spent via credit cardxxx7344 on hotstar 1436370 on 2020.7.24 at 23:26:06 without pin/otp.

    I am diner's card holder for long - please stop this fraudulent activity, hotstar may have put it as recurrent.

    Also refund my amount by raising a dispute - i have mailed you the details on this.

    Thanks,
    Uttiya basu majumdar
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      Kalai Selvi R
      from Bengaluru, Karnataka
      Jul 24, 2020
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      Address: vellore

      Amount is getting deducted from my salary account with the following description (Nwd decchg 15-07-20 cardend[protected]mir[protected] and nwd decchg 15-07-20 cardend[protected]mir[protected] twice from my hdfc accounts. I havent even done any transaction over the last day.

      Cheq/ref no1: mir[protected]
      Cheq/ref no2:mir[protected]

      Please check and take necessary action
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        rahul0203
        Jul 24, 2020
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        I had purchased Apple iPhone 11 pro max on 2-3-2020 using my hdfc credit card i was told that i will receive my 7000₹ cash back within 120 days but I haven’t received it till now
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          VipinSuthar
          Jul 24, 2020
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          Address: jaipur

          Hello
          Recently i applied a hdfc credit card and that was approved. credit card dispatched and out of delivery from blue dart courier service.But they cant delivered during lock down and now i got a message from bank my card is return to bank. After 2 day this message i receive credit card bill which i have not. In that bill they are showing 500 rs membership fee and 18% gst. Now i want to know what i do now in this situation.i can't connecting with Customer care executive.
          Please resolve my problem.
          Vipin suthar
          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            rsrajveer65
            Jul 24, 2020
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            Address: 532 Rafi Nagar opposite Mohan Singh Eye Hospital Raebareli Uttar Pradesh 229001

            I have purchased iPhone XR 64 GB through HDFC Credit Card. I have been charged full amount at the time of payment through credit card.Although, I selected 6 months emi which included 0% Interest. But at the time of billing it showed Rs.2200 interest was charged and was been told that this will be get refunded with the cash back as Rs.5000 was the offer for cash back. So total Rs.7200 was promised to be credited as a cash back after the purchase.

            Date of purchase - 09/03/2020
            Purchase From - Unicorn Infosolutions Pvt. Ltd.
            Address - Shop No 6, GF, One Awadh Center Mall, Vibhuti Khand, Gomti Nagar, Lucknow-226010
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              CNV
              Jul 24, 2020
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              Address: chandigarh sec 15

              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 0445 without my concern on date:14/07/2020. I am not interested about this one assist mfee service and don't want this membership. Also i haven, t received my card yet and the amount has been converted into emi with additional charges of +100 rs without my concern. So please cancel the membership and emi refund this debited amount.

              Regards,
              Chandan verma
              [protected], [protected]
              [protected]@gmail.com
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Arshdeep Tandon
                Jul 24, 2020
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                This is to inform you that i am a credit card holder of your bank
                I had purchased an i phone from vijay sales in the month of november 2019 and the date was 26 november and i had been promised a cashback worth rs 10, 000 for the same which has not been received yet.
                So i would request you to please look into the same

                Regards
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  vijay.sughan
                  Jul 24, 2020
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                  Address: ERODE

                  The hdfc bank has put a hold on my funds of rupees 1767.23 as mi revenue hold through gefu, account details is
                  Account number: [protected]
                  Ifsc: hdfc0000232
                  Branch: erode
                  Account type: salary account
                  I need clear details about hold fund and release the same
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sandy296
                    Jul 24, 2020
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                    Address: mohali

                    I have a policy from hdfc life with policy no 21029181

                    I have very bad experience with hdfc life insurance. I asked for "traditional" plan but they made a "ulip" plan policy. And on my policy dob is wrong. My dob is[protected] & you mentioned[protected]. No action taken for correction. You know better about premium difference of 7 years. Employees came to me for this policy and i asked for traditional policy plan (30, 000/-). But when i got e-document of my policy, i came to know this is ulip plan policy. I paid cheque of 50, 000/- to your employees with trust.

                    30, 000/- for policy
                    20, 000/- bank account opening

                    As my dob is wrong and not corrected by them, i haven't continue my police as i have sent email to them but they have not taken any action also they haven't refund my money till date

                    Please refund my money
                    HDFC Bank customer support has been notified about the posted complaint.
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                    waiting for the reply, its already very late, they havn't taken any action till now. Please do needful ASAP
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                      T
                      Teja Pati
                      Jul 24, 2020
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                      Resolved

                      Address: Nagamallithota junction,kakinada.AP..533005

                      Hello.. Gud morning.. This is pati srikrishna.. One of the hdfc credit card holder... Xxxxxxxxxx0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money.. After request 2to 3 days i have a message i. E, your request is processed and cancellation of one asist membership is done... I'm still waiting for refund.. My refund is not received yet.. Because today i have one message i. E, hdfc credit card bill generation message.. I'm not paid that amount.. Because the bill amount of credit card is charged by one asist membership.. So plz kindly accept my request and as early as possible plz refund my money..
                      Thank you..
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 24, 2020
                      Updated by Teja Pati                       Hello..gud morning..this is pati srikrishna..one of the hdfc credit card holder...XXXXXXXXXX0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money..after request 2to 3 days I have a message i.e, your request is processed and cancellation of one asist membership is done...I'm still waiting for refund..my refund is not received yet.. because today I have one message i.e, hdfc credit card bill generation message..I'm not paid that amount.. because the bill amount of credit card is charged by one asist membership..so plz kindly accept my request and as early as possible plz refund my money..
                      Thank you..

                      View replies
                      Dear Pati Srikrishna,
                      We regret the inconvenience caused. And shall surely assist you with the refund but kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps so that we can initiate the cancellation and refund the amount- Nitesh, Team OneAssist.
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                        S
                        ShashankJinda13
                        Jul 24, 2020
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                        I applied for credit card online on 4th july 2020, it has been more than 21 days now, but they don't answer satisfactory. I used twitter, facebook and e mail (Grievance redress all) but they give standard response every time i. E. Track credit card online. They are not interested in resolving customer complaints. They just do marketing but when it comes to service, they don't issue credit card. They are not approving my credit card even after meeting the eligibility criteria. If this is the behaviour, i am discontinuing banking with you. Want to open savings account for family but will not open in hdfc bank.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          ShashankJinda13
                          Jul 24, 2020
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                          I applied for hdfc millenia credit card on 4th july, it has been more than 2 weeks but it shows credit card is still in process. They don't communicate whether card is approved or not. Even after meeting the eligibility criteria, they are not issuing me credit card, i complained through mail, twitter and facebook, but they only reply track it online. If i can track online, why would i contact you. They give standard response but don't issue credit card. They just do marketing for credit card
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            chandrashekhar7779
                            Jul 24, 2020
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                            Why my money is on hold i have a salary' account and which kind of charges you are taking
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                              C
                              Chaitanya Dehadray
                              Jul 23, 2020
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                              I had bought the iphone xr in the month of march 15th march 2020 using hdfc credit card and there was offer of 5000 cashback withing 120 days. I did not received yet though 120 days are over. Please check asap.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                J
                                Juneja_sarthak
                                Jul 23, 2020
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                                I have applied for opening new account 1 month ago. And i haven't received my welcome kit. Kindly see to it and take required action
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                                  J
                                  Juneja_sarthak
                                  Jul 23, 2020
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                                  I have applied to open new bank account on 23rd june, 2020.. Its been 1 month and i haven't received my welcome kit.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Step Forward Creations
                                    Jul 23, 2020
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                                    Address: Redhills

                                    Unnecessary amount was deducted from my credit card. I Want the full details
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                                      M
                                      malar mazhai
                                      Jul 23, 2020
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                                      Address: Krishnagiri, Tamilnadu

                                      I am Thangamalar
                                      I am also affected by this preaching pandemic Mirevenue hold through GFNU.

                                      HDFC bank have taken my Rs.17.40 without notifying me. Also I don't know why they did this to me. I want my money. This is my very own money. I don't wanna lose it at any cost. Transfer my money back.

                                      Bank Details
                                      A/C No : Protected
                                      IFSC : HDFC0001868
                                      Krishnagiri Branch, Tamilnadu, India

                                      Contact : [protected]@gmail.com
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                                        R
                                        Rajat Badade
                                        Jul 23, 2020
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                                        Resolved

                                        Hello all, this is Rajat Badade.I want to inform one thing that hdfc credit card has charged me rs. 1899 for Oneassist policy. I have not ordered it, but still the money got deducted. I want my full money back and policy must be cancelled and I won't pay any bill.
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
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                                        Dear Rajat,
                                        We regret the inconvenience caused. And shall surely assist you with the refund. Kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and our executive shall process your request on a priority - Nitesh, Team OneAssist
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