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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 371

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G
gargtushar44
Jul 22, 2020
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I renu garg opened my savings account in your bank a/c no.[protected] as i checked my cibil score which shows lot of enquires regarding consumer loan and credit card... There is a enquiry of 4 consumer loans of sum of 10000 inquired by your bank only not by us.. We had never applied for any of the consumer loan.. So why the cibil is showing such enquires... And there are 3 enquires of credit card... And i have applied only once for the credit cards so why are 3 enquires!
So please consider it as soon as possible because these many enquires effecting my cibil score!!
Pan card no. Brnpg7984c
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    gargtushar44
    Jul 22, 2020
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    I prince garg opened my savings account in your bank with account no. [protected]. This account was opened during covid-19 pandemic lockdown and was opened digitally through your bank.
    After lockdown the kyc had been done with all documents and it was about 1.5 months from kyc completion.
    I had not recieved any welcome kit which includes;
    Cheque book
    Passbook
    Debit card
    We are facing difficulties for this. So please consider it as soon as possible.
    The branch account is ignoring this issue.
    So please avail the same as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      Prashantham
      Jul 22, 2020
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      Address: HCL Technologies LTD, survey no 30,34 & 35,avance business hub, H01B building.Phoniex SEZ Hitechcity hyderbad 500081

      Dear all,

      Since it was one week had passed away after my atm card was struck in atm in hdfc vending machine. When i am trying to use machine for withdrawal of money and it was regular compliant i had heard that cards are keep on struck in machine, which was added later by building security guard. I called many times to reach out hdfc customer and atm maintenance staff, but there was no response. Recently they had had placed not working signage.
      HDFC Bank customer support has been notified about the posted complaint.
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        Lavanya Gurugubelli
        Jul 22, 2020
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        Hi, i had recharged my airtel mobile number with amount 379 via hdfc payzapp application. Transacation was successful and the same amount was deducted from my account but recharge was not done. I send a mail regarding this but no one is responding to mail or calls. Even on their number no one responds. Please help.
        HDFC Bank customer support has been notified about the posted complaint.
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          Jaganmohan Bandaru
          Jul 22, 2020
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          I have received an alert on 21/07/2020 saying rs. 999.00 spent via credit card without otp but i never did that. I made a call to hdfc customer care and asked for details of the transaction, he replied saying amazon has done that mentioning "standard deductions".

          I am not sure what are these standard deductions and why are they deducting without any prior notice. I tried to reach out amazon customer care but not possible.

          Please stop this and refund my money. Following is the message i received.

          Alert: rs.999.00 spent via credit card *6903 at amazon1258399 on[protected]:19:57:39 without pin/otp? Not you? Call*
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Ankur Waghmare
            Jul 22, 2020
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            [censored]iest service ever.

            My credit card was returned as i was unavailable to receive it from the courier guy.

            Now i want to raise a re dispatch request as per the sms i received from hdfc, but there is no clear instructions as to where i can do that.

            There is no way we can talk to the customer care due to covid and none of these services are offered online too.
            What are we supposed to do?

            Either make sure your customer care is operating or at least improve your online services and provide the customers way to do complete their requests.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rahulkumar Rathod
              Jul 22, 2020
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              Address: Vadodara, Gujarat

              14th july 2020 - 0.36
              15th july 2020 - 1.20
              17th july 2020 - 186.07
              HDFC Bank customer support has been notified about the posted complaint.
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                D
                Dipali Mahore
                Jul 22, 2020
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                Address: Nagpur

                As I leave my job in April 2020 from then I dont pay my credit card bill but now for this bill I transfer my of fund in my hdfc salary account their but it will be deducted from minus balance and still showing remaining minus balance .I tried to call hdfc bank but they didn't transfer my cl to phonebanker.please help me regarding this.
                HDFC Bank customer support has been notified about the posted complaint.
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                  C
                  Chokkanadhan Suresh
                  Jul 22, 2020
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                  Respected sir / madam..
                  I, hdfc credit card which detail given below, holder, herein kindly requesting to intervene and recover the unauthorized amount.
                  On 22.07.2020, early morning one message received from hdfc bank portal:

                  Alert:rs.3311.00 spent via credit card xx5228 at sbilife10983 on[protected]:06:17:53 without pin/otp

                  The same amount has been debited from my hdfc credit card.
                  Here i want to mention that i don't have any insurance in sbi bank. And moreover, i have never share my card credtentials to any body.
                  Please kindly requesting for your intervention and recovery for the same.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 22, 2020
                  Updated by Chokkanadhan Suresh
                  I had receieved same message in april and same amount was deducted from card. I had raised complaint to hdfc bank and sbi life. but none was able to resolve the issue. Please resolve the issue as soon as possible.
                  I had checked in google and found that similar unauthorized transactions were done at sbilife10983. I request to investigate the details of sbilife10983 and take action on the person responsible or else this type of transactions will continue.
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                    C
                    Chokkanadhan Suresh
                    Jul 22, 2020
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                    Address: HDFC BANK

                    Respected sir / madam..
                    I, hdfc credit card which detail given below, holder, herein kindly requesting to intervene and recover the unauthorized amount.
                    On 20.04.2019, early morning one message received from hdfc bank portal:

                    Alert:rs.3311.00 spent via credit card xx5228 at sbilife10983 on[protected]:06:17:53 without pin/otp

                    The same amount has been debited from my hdfc credit card.
                    Here i want to mention that i don't have any insurance in sbi bank. And moreover, i have never share my card credtentials to any body.
                    Please kindly requesting for your intervention and recovery for the same.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      V
                      Vishal2352
                      Jul 22, 2020
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                      I have bought my iphone11 with hdfc bank debit card on 27/09/2019 in reliance digital (Mani square) kolkata. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked reliance digital, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        O
                        om nara
                        Jul 21, 2020
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                        HDFC Bank — Welcome kit [Resolved]
                        om nara on Jul 21, 2020
                        I had open an online saving max account with HDFC and submit KYC documents ( PAN ADHAR )with home branch (DHARUHERA REWARI). And still don't know the status of welcome kit (Request Revived or not if received what is the status) Ihad droped many mail to HDFC but no reply.

                        Name Om Parkash
                        mob. [protected]
                        mail OM.[protected]@GMAIL.COM
                        HDFC Bank customer support has been notified about the posted complaint.
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                          O
                          om nara
                          Jul 21, 2020
                          Resolved
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                          Resolved

                          I had open an online saving max account with hdfc and submit kyc documents (Pan adhar) with home branch (Dharuhera rewari). And still don't know the status of welcome kit (Request revived or not if received what is the status) ihad droped many mail to hdfc but no reply.

                          Name om parkash
                          Mob. [protected]
                          Mail om. [protected]@gmail.com
                          Jul 21, 2020
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Warun kumar
                            Jul 21, 2020
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                            There was deduction from credit card as GOOGLE CLOUD fees, but I cacncelled the subscription and then GOOGLE CLOUD returns my money, but they never credited into my credit card statement, I already shared the message from hdfs, also shared the GOOGLE CLOUD return money mail.
                            Everytime I talk to customer care they just said they are looking it into 48 working hours, but from last 2 months they did not resolve it yet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Krishnam123456
                              Jul 21, 2020
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                              Address: Chennai

                              Dear sir
                              My name is R.Krishnamoorthy and i was working with hdfc bank Securities in 2013 to 2014.Sir I applied my EPF form and cancelled cheque was send to the professional courier Address: iTHINK Techno Campus, Bldg B, Alpha Vikhroli Link Rd, near Kanjurmarg Station, Kanjurmarg East, Mumbai, Maharashtra 400042. branch was delivered the courier what is the status my EPF i don't know kindly you received communicate with me and process my EPF. this one very emergency for medical emergency purpose need your support do the needful.
                              My EPF no is-MHBAN[protected]
                              My UAN no is[protected]

                              i apply the online claim but not claimed because this one send your concern trust kindly response the problem.

                              i attached my claim form your reference
                              Regards
                              Krishnamoorthy.R
                              [protected]
                              k[protected]@gmail.com
                              HDFC Bank customer support has been notified about the posted complaint.
                              Please very emergency and critical situation kindly support ASAP... Thankyou
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                                C
                                chanchala d
                                Jul 21, 2020
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                                I was guaranteed a cash back of Rs 5000 on the purchase of iPhone XR within 120 days from the date of purchase. It is over 120 days now and I am yet to receive the cash back
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Shanu1668
                                  Jul 21, 2020
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                                  I opened a hdfc sb max account on 4/07/2020. I was been told that i will receive a welcome kit containing debit card, cheque book etc, but its been more than a 2 week i’ve not received any of the thing, an dits hard for me to use banking services.
                                  Hdfc bank
                                  Branch:- surajpur cg
                                  Branch code :-2147
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ashishbnsl90
                                    Jul 21, 2020
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                                    I had applied for fastag reissuance about 45 days ago and the fastag was to be delivered at my residential address but till date not received. Vehicle no ch01bp 1515.
                                    Mobile no [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      hemendra.pro
                                      from Tonk, Rajasthan
                                      Jul 21, 2020
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                                      Resolved

                                      Address: Deoli

                                      I make a recharge from Payzapp application of 598/- at 10:22 PM (screenshot attached), Amount has been deducted from my account but has not been recharged, while showing success in transaction history. So complete my recharge or refund my money back to account. Plz resolve my problem as soon as possible.
                                      date of recharge: 20.07.2020/10:22 PM
                                      Number for recharge: [protected] (airtel/rajasthan)
                                      transaction id:[protected]nJ82gC3
                                      mail id: [protected]@gmail.com
                                      Sep 5, 2020
                                      Complaint marked as Resolved 
                                      Complaint resolve and my money refund back in my account
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Jul 28, 2020
                                      Updated by hemendra.pro
                                      No response has given by Support.
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                                        Chouhan Pruthiraj
                                        Jul 21, 2020
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                                        Address: Sai life style, siula , pipili , puri.

                                        I chouhan pruthiraj have a good experience on your hdfc bank ltd from both home loan section and banking services. I am fully agreed what you mentioned on your company services. I've an account of nre and nro on vivekananda nagar, bhubaneswar, odisha. Branch and i really appreciate the way they handel my problems. And specially deputy manager ms pratibha kumari, she is the most efficient working person on the vivekananda nagar branch. Thank you 🙏🙏🙏
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jul 21, 2020
                                        Updated by Chouhan Pruthiraj
                                        Thanks
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