HDFC Bank Complaints & Reviews

Dear team,
I made payment through tpsl payment gateway for Kanpur Development Authority on 15/09/2020. Payment amount is 8800/-. The amount got deducted from my HDFC Card but not reflected in portal. I kindly request you to please look into this issue by the latest and initiate refund asap.
TRANSACTION ID:[protected] for HDFC bank

Received a text message from vd-hdfcbk saying :
Alert:rs.169.00 spent via credit card xx[digits] at amazon[digits] on [date] at [time] without pin/otp.

I didn't make this transaction, neither does it come on my amazon transaction history.

Dear Sir,

I am NIlam Madan I have bought Pension super plan from HDFC Standard life in March 2010. MY policy number is 13534514. Since last 11 years, I have paid all premiums without delay. Now I need urgent requirement of money hence I have approached to HDFC standard life for surrender the policy. They are replying that "I will get one third of vesting benefit and balance will go in a pension scheme.
During purchase of policy they have clarified that pension scheme is not mandatory I can claim full vesting benefit during the surrender of policy.

You are requested to take necessary action and help me to get full vesting benefit on over surrender the policy.

RGds,

Nilam Madan

Hi,
I don't know what the hdfc bank is doing with me. Hdfc bank deducted amount multiple times. This "amb charge incl gst “i don’t know why they are having problem with my account. I am totally fed up with this.
I want my money back. Multiple time when bank deducted amount from my account without providing any information to me. Total amount of deduction is made till 30/07/2020 is 4800 rupees, still account is showing in minus balance of 3777.96 rupees. I have request to close the account on may/20/2020 and before it but bank is not closing the account also.
And without sending any message they deduct the amount from my account
My customer id is 63875923. Account no. Is [protected]

Credit card no: [protected]
Name: sudharshan
Mobile: [protected]

I was charged an amc of around rs.2950 even though i was told it was a life time free card and also i had taken steps to link my lic smart pay to my card. So, i had sent a email with reference id re:'hbl=[protected]' regarding this issue and no one responded me nor the customer services picked up the calls even after trying 20 times (Always the call gets redirected to auto mode with response as limited services due to covid and gets disconnected).

As no one responded to my issues/concerns on email or call regarding this amc charges, i had visited the hdfc bank at ooty (643001) branch on 05 sep, 2020 in tamil nadu and requested for closure of this card before a few days of my due date on 08 sep, 2020 and also i had cleared all my dues and had an extra credit of rs.6 except this amc charge of rs.2950 which is for the upcoming year renewal, which i don't want to pay and continue.

I had again written an email to know the details of my card closure with ticket id 'hbl=[protected]', but still no one has responded to my email. I got an email statement again for rs.2954 due on october.

What really is happening here with the customer service and branch services of hdfc even after me submitting the form to close my credit card? I want to know the status of this card closure now and close this if not still done.

Hi
Hdfc doesn’t have facility to prepayment online with visit branch.
It’s really pathetic bcoz every bank have this facility in this covid-19 situation.

Thanks
Afzal

Hdfc bank ltd. Employee forcefully getting credit card activated.
Card was activated without much knowledge. Also didnt received any physical card on mailing address. The bank started cutting card bills on my name without my knowledge.
This is a case of sheer theft and customer usage for personal benefit by the bank employees also benefitting the company.
When i got to know about it, despite my repeated pleads of blocking credit card registered on my name, bank employees were as if blind and appeared dumb to it. Kept making excuses.
The case is of hdfc bank ltd. Hargobind enclave branch. Near karkardooma metro station (Ph no. [protected])
Ifsc code - hdfc0000481
The employeed associated are miss sapna kandpal (Mob - [protected]) and mr. Amit manchanda (Bank manager).
There are other male employee (Name unknown) who keeps forcing for getting new credit card activated despite repeated put downs.
Please take this complaint seriously as this bank branch keep cheating customers with new new services.
Also i want full refund of the credit card bill automatically deducted from my bank balance without any request.
I also request for strict action against the bank emloyees. And corrective measures and independence to customer for their money from bank's side which is very important otherwise this sheer dominance of banks by playing on customers hard earned money will go on.
Regards,
Abhishek bansal

My money is not refunded by payzapp of amount 3670/- i had used payzapp to make a payment on big basket by my debit card but my order was cancelled on same day that is 29th aug. Now it has been almost a month, i have not received my money from payzapp gateway as big basket as already refunded my amount on 31st aug 9:51 am and shared the transaction id too and same money is stucked with payzapp which should be credited to to my debit card. Please refund my money and if there is any technical issue on your side please sort this out and refund my money.

Hi,

I am shramdan desai. I have 2 credit card with hdfc bank and last 4 years i used those card. Before covid if you check i don't late pay. Even my cibil score is 780 above.

But due to covid pandemic i don't have money to pay credit card payment also minimum due. I have received daily 6-7 calls from hdfc recovery team and they use totally third class language.

Recovery agent name azra parveen. I don't know she is educated or what? She used totally zopadpatti language and she abuse me.

Please take nesassery action that agent.

Regards,
Shramdan

I have applied for hdfc credit card one year back. One representative came to our place for issuance of card. He informed us that in order to get free card i. E for non deduction of annual charges, rs. 100 will be deductedfor 3 months only and our card willbe free lifetime and i have provided him one airtel membership number so that it will be charged for rs 100 each month for 3 month only.

To my surprise its been almost 1 year and still the amount of rs 100 is being deducted regularly and when we contacted the same person he said kindly contact customer care and when i contacted your customer care team for delhi ncr region there is no. Option to talk to your team.

Request you to kindly refund my money deducted giving us false information and surrender my card immediately

People,

Be aware o[censored]sing payzap. I used it for a transaction of 2819 on 3rd party app on 1 sep 2020. There was an error message, however money was debited. I kept on calling payzapp until 8 sep when a supervisor advised money was debited. Before that everyone was asking me to wait for 7 - 10 working days.

I spoke with supr (3rd party app) for which transaction was made. They sent an email confirmation that there was an issue from payzapp side, and delay of refund is from their end as amount already refunded automatically via gateway.

I sent an email to payzapp with documents, and they said, still have to wait for 10 business days. After 10 days, they took the complaint and advise me that it would be resolved within 7 working days.

Waited for 7 days and now they are telling might take upto 30 more days.

This is simply fraud. I have already tried to contact them via twitter with no success. I would now be escalating this to their grievance team and also looking to report this to rbi and small claims court. But an honest advise - do not use payzapp. Uts better to spend more. Dont fall prey yo their coupons.

I purchased apple macbook air from maple with my hdfc credit card. I was supposed to receive rs 6000 as cashback after 120 days of purchase. It's been 120 days and i haven't recieved my cashback yet.

Dear sir

Please note that hdfc bank ltd is continusouly harrasing my

Good self i. E. Mr. Arun tripathi for credit card non payments

From jan -20.

As my financial condition is not good due to world wide

Disease covid-19 impact. I have already explained this thing to

Bank representaives but repeatedly they are making me mentaly disturbed / pressure on me for interest as well as principal payments.

मुझे भारतीय न्याय व्यवस्था पे पुर्ण विश्वास ही की मेरे साथ न्याय होगा

Regards

Arun tripathi

I have got atleast 4 calls since morning for personal loan offers from different numbers. Seems hdfc bank has strategy to harrass unknown people to an extent that they take a personal loan from them?
Please stop them immediately as we understand telemarketers are just doing what they are paid to do but it has been very difficult to bear these untimely calls and are very disturbing. Do not want to abuse the caller but i think hdfc bank is lost its moral values so cant expect indian culture respectful response now

Loan account number[protected]
Hi team, i am selling flat located in ulwe. New buyer has submitted all requested documents month back to hdfc kopar khairane branch employee mr. Ravindra gunjal.
I am not getting proper response from ravindra when doing followup even calling multiple times. He is telling that there is some token process & each day only 5 files are getting processed. Is it so? Such big company hdfc is doing manually loan processing in this digital time. Its been 1 month & who is
Responsible for my loss of emi.
Team expecting response that why hdfc is not technologically digital efficient to support customers.

Hi i have done a imps transaction, got a message of timeout :

Update: your money transfer of inr 25, 200.00 on 18-09-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected]

My money is not returned to me nor its credited to the beneficiary!!! What is this service? Imps is ment to be immediate.

Reference number tw[protected]

I have transferred ₹5000 to my friends account using imps. Money got debited from my account but not credited to beneficiary account. And i have received a message saying that "
Update: your money transfer of inr 5, 000.00 on 19-09-20 timed out due to technical reason. (Imps ref no. Xxx)". Will i get my money back? Or will it get credited to beneficiary account? Please respond asap.

I paid my credit card instant loan one day later and the bank deducted the money twice. It is saying in the credit card statement that the amount is refunded but i havent received any. It's been one month and I'm unable to contact bank due to this covid-19 issues. Please resolve the issue and refund my money back.

I have bought laptop from my hdfc debit card with cashback offer in november. Even after 120 days i did nt receive any cashback please look into this.

I visited Hdfc branch Madhepura, Bihar for zero balance salary account but they opened normal saving account. This was not suppose to happened. I have requested them to do correction but since last 10 days, they are not resolving the same. I am totally disappointed. Every time I visit, they make some excuse.