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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 373

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S
S Kukreja
Jul 15, 2020
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I had purchased a smart phone online using credit hdfc card. But the order was cancelled & money was refunded. But i have got the phone payment also in my credit card statement & last date to credit card payment is 16 jul 2020. I have tried contacting customer care through phone many times but after a lengthy process of dialing digits still not able to connect to customer care as, in the end they use corona pandemic excuse to avoid call & say they have limited employs & cannot take a call.
HDFC Bank customer support has been notified about the posted complaint.
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    saumil panchal
    Jul 15, 2020
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    Address: 197/shivshakti socity near swara flat opp silverstar chandlodia ahmedabad

    'hbl=[protected]' on 12th july 2020 at 5.00 pm i added rs 400 in add money on amazon. My rs 400 was taken out of the account but if amazon pay was not added then i request hdfc bank to send my rs 400 back to my account or hdfc bank complaint will be lodged against me. Please refund my rs. 400 to my hdfc account as soon as possible i do call hdfc bank customer care number but not solve my pr
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Added 1000Rs in my HDFC account but only 600Rs credited. I don't know why. Please do the needful. I need my 400rs refund.
    Gaurav kulshreshtta's reply, Oct 6, 2021
    Gaurav kulshrestha 8200373211
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      Yaseen24
      Jul 15, 2020
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      The hdfc bank has put a hold on my funds of rupees 2345.79 as mi revenue hold through gefu, ac number is
      Account number: 5010*51831
      Ifsc: hdfc0001863
      Branch: mandaveli
      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      The hdfc bank has put a hold on my funds of rupees 1141.92 as mi revenue hold through gefu, and also have Negative balance 565.96. without knowing reason. Customer care is also not helpful.
      ac number is
      Account number: 5010****9712
      Ifsc: hdfc0009239
      Branch: Noida sector 45
      Please give a solution. This is my salary account and revert my balance.

      Regards
      Ashish Kumar Sahani

      (resolve) mirevenue hold through gefu - Comment #3775513 - Image #0
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        Yaseen24
        Jul 15, 2020
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        The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
        Account number: 5010*51831
        Ifsc: hdfc0001863
        Branch: mandaveli
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          balwantsingh2316
          Jul 15, 2020
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          Hi i have purchased iphone11 (128 gb) on 11/feb/2020 from retail store with offer of rs 6000 cash back with in 120 days (Means with 4 emi completed) clearly mentioned on bill as well as confirmed by hdfc personal also now my all 6 emi completed its been more than 155 days i haven't received my cash back, seems like bank is making fool o[censored]s. I tried to contact customer service many times but there is no response even i went to hdfc bank gangtok branch but still no solution came out.
          Please help me to get my cash back. Below mention are the complete loan details

          Loan ref no: 55419756
          Bill amount : 69900
          Tenure - 6 months
          No. Of installment paid - 6
          Pending installment -0
          Bank name - hdfc bank

          Regards
          Balwant
          +3 photos
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            S
            Sanketsri
            Jul 15, 2020
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            Hi.
            My details are as follows:
            A/c no: [protected]
            Bank: hdfc branch: vibhuti khand gomti nagar
            Customer id: 67685294

            Earlier 75₹ and now 105₹ deducted from my account on the name of si fail due to insufficient balance.

            Please explain what instruction i had given and... Why this money is deducting again and again..
            +1 photos
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              J
              joshirohan
              from Mumbai, Maharashtra
              Jul 15, 2020
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              Hi

              I have buy iphone 11 on[protected]. After 120 days also cashback not received.
              +1 photos
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                S
                Shyam Moharil
                Jul 15, 2020
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                Address: Nagpur Municipal corporation

                Sub: payment of house tax of rs. 2, 834/- for my flat no. 255/202, index no. 69000479a101 (Ward no. 69, gokulpeth block 2)
                Name: shridhar v moharil, rama niwas, 84, hill road, ram nagar, nagpur, under nagpur municipal corporation.
                1) on 09/07/2020, i was trying to pay online, the above tax at www.nmcnagpur.gov.in by hdfc payment gateway option available there.
                2) after giving all debit card related details, i clicked on pay button. The transaction was started by hdfc payment gateway, but went into hung condition for some reason not known to me, and did not come back with any error message.
                3) i initiated the payment once again. This time, it was successful. I got the the online-nmc receipt no. 07/2020-21/0060423 mentioning online transaction number: [protected].
                Accordingly, rs. 2, 834/- were correctly debited from my account under reference “by debit card-othpg[protected]n d p nagpur”.
                4) but, after some time, i got a second debit of rs. 2, 834/- in my bank account under new reference “by debit card-othpg[protected]n d p nagpur”, due to earlier failed transaction. Because of failure i could not get the transaction no in this case.
                I request hdfc help in getting the debit due to failed transaction reversed by hdfc gateway and provide the credit to my account. Please respond at my email id - [protected]@gmail.com or mobile no. [protected].
                HDFC Bank customer support has been notified about the posted complaint.
                I am still waiting for a response from HDFC on this complaint. It is nearly a month now since I put the complaint.
                Please respond early, else I will have to escalate the matter to HDFC higher authorities.
                Complaint is repeated below for your reference.
                Sub: payment of house tax of rs. 2, 834/- for my flat no. 255/202, index no. 69000479a101 (Ward no. 69, gokulpeth block 2)
                Name: shridhar v moharil, rama niwas, 84, hill road, ram nagar, nagpur, under nagpur municipal corporation.
                1) on 09/07/2020, i was trying to pay online, the above tax at www.nmcnagpur.gov.in by hdfc payment gateway option available there.
                2) after giving all debit card related details, i clicked on pay button. The transaction was started by hdfc payment gateway, but went into hung condition for some reason not known to me, and did not come back with any error message.
                3) i initiated the payment once again. This time, it was successful. I got the the online-nmc receipt no. 07/2020-21/0060423 mentioning online transaction number: [protected].
                Accordingly, rs. 2, 834/- were correctly debited from my account under reference “by debit card-othpg[protected]n d p nagpur”.
                4) but, after some time, i got a second debit of rs. 2, 834/- in my bank account under new reference “by debit card-othpg[protected]n d p nagpur”, due to earlier failed transaction. Because of failure i could not get the transaction no in this case.
                I request hdfc help in getting the debit due to failed transaction reversed by hdfc gateway and provide the credit to my account. Please respond at my email id - [protected]@gmail.com or mobile no. [protected].
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                  Auto Window
                  Jul 15, 2020
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                  Address: MUMBAI

                  Otp not receiving on registered email id.
                  We need to reset the password for which otp is received in mobile and email, we are receiving it in mobile but not in email.
                  Customer id[protected]
                  Customer id[protected]
                  Registered mail id for both the above customer id is same i. E. [protected]@autowindowindia.com
                  Please resolve
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 29, 2020
                  Updated by Auto Window
                  Customer id[protected]
                  Customer id[protected]
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                    J
                    Jasmine Blooms
                    Jul 15, 2020
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                    A charge of rs. 885 has been issued on my bank account by the name of debit card annual fee without any notice of the same.
                    Date of the incident:[protected]
                    Description:a charge of rs. 885 has been issued on my bank account by the name of debit card annual fee without any notice of the same. My card is a normal one and this is the first time that such a charge has been issued. I am trying to reach the customer care but unable to do so. Phone banking is off and the complaint i registered with the bank online has not been responded on. Help me know the reason of such transaction
                    HDFC Bank customer support has been notified about the posted complaint.
                    No response from bank has been received yet
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                      Pratyush0511
                      Jul 15, 2020
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                      I received a call from a person from hdfc who applied for my credit card.
                      I was given the information that first year membership will be waived off and the card will be sent to me at my current mailing address (Hyderabad). After considering all the information being provided to me, i decided to go with the issue of a new credit card. After fifteen days i received a call from a courier agent that he is standing outside of my permanent address (Patna). Few days later i received yet another call that the card has been sent to my home branch and will have to collect from there or update my mailing address by visiting the same branch otherwise the card was going to be returned back to chennai (Both of the options given to me were so illogical and not at all viable due to the current pandemic) so the card returned to chennai. A few days ago i received an email saying that i have an unpaid bill on my credit card which was for membership fees. I called the same person who had issued my credit card but he said that he cannot help me in any possible way. After that i called the customer care number who said they are going to waive off the card charges which they did but there was a catch. Now in order to avail the same amount i have to spend money through the issued card within the current billing cycle, the same card which is with hdfc right now. So how am i supposed to do that. The due date is today (10/7/2020) so i paid the said amount. The total amount due was 590 which included 500 membership fee along with 90 rupees of gst for a card which i still don't have in my possession and for which i was told there won't be fees for the initial year and on top of all this 500 rupees refund which i can only avail if spent more money (Nice scheme hdfc bank is running).
                      The matter here is not about 90 rupees and not even about 590 rupees but of two things:
                      1) fairness which i think hdfc has a clear cut policy to rip off their customers every time they think they can.

                      2) and about the current information which i wasn't provided in clear terms now when hdfc want me to pay, suddenly there are new terms and conditions
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Anuj Pareek
                        Jul 15, 2020
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                        I purchased something from amazon of amount 27, 990 from my credit card later when i cancellled refund got confirmed and they given rrn for refrence but its been 7 days that i didn't get refund in my credit card account and no body is responding from hdfc bank branch or neither from customer care.
                        I wrote mail but even they are not been responded.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Ishita Joshi
                          Jul 15, 2020
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                          I got a msg from hdfc’s official number about the amount credited from zara about 12hrs ago but the amount has not been reflected in my account yet.
                          Please look into my matter there are two such reverse transactions
                          HDFC Bank customer support has been notified about the posted complaint.
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                            iankit_4U
                            Jul 15, 2020
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                            I have bought my mackbook pro 16 inch with hdfc bank credit card on 17/02/2020 from forma saket delhi. As mentioned by hdfc bank (To receive cashback of 7000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in croma, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Mithilesh Kr Verma
                              Jul 14, 2020
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                              Address: Farhan khan S/o Mukhtar Khan, Address - 71 Gandhi Nagar, Ward no 11, Jangipur, Thana Jangipur, Ghazipur 233305.

                              Dear sir,
                              I request you to the following ac no freeze because he is fraundtly selling
                              His car with on paper contract on 24 february 2020 and transfer rs 3’93000 by
                              Upi (Google pay / phone pay / paytm payment bank) no - [protected] as per
                              All our promises, then after 06 may 2020 he come to our office & take back his
                              Car for the transfer of ownership and provide n. O. C. For me from r. T. O
                              Ghazipur.
                              After a few days i'm asking to give back my car as per promise to the
                              Contract or refund my amount, then he will be threatened to kill, kidnapped if i
                              Am going to complain in any places related to money.
                              I already complained to s. S. P. Varanasi, s. O. Sigra thana varanasi, & shree
                              Yogi adityanath (Chief minister o[censored]ttar pradesh).
                              I kindly beg you to please freeze his account as soon as possible so i can take
                              Legal action against farhan khan in the district court of varanasi.
                              Please kindly find the attached file of -
                              Application to the so sigra, transaction detail of farhan khan, transaction slip
                              Of all amount, agreement on stamp paper & all other complete detail related to amount and fraud done by-

                              Farhan khan s/o mukhtar khan, address - 71 gandhi
                              Nagar, ward no 11, jangipur, thana jangipur, ghazipur 233305.
                              Detail of fraudulent done by bank account holders -

                              Name - farhan khan s/o mukhtar khan
                              Ac no - [protected]
                              Ifsc code - hdfc0009054
                              Branch - jangipur, ghazipur
                              Pan no - dxspk4190m / aadhar no[protected]
                              Email id - [protected]@gmail.com reg. Mob. No - +91 [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Ajmalma
                                Jul 14, 2020
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                                Team,
                                I cleared this month's emi of my salary accont.
                                But bank hold my 595 rupees on 6th july 2020 as mirevenue hold through gefu, and 1592 rupees on 13 july 2020 hold fund loan a/c.
                                Please release that fund, kindly do needful.
                                Regards,
                                Ajmal ma
                                Account number. [protected]
                                Hdfc0001867
                                +1 photos
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                                  chinmay kahtua
                                  Jul 14, 2020
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                                  Hi team,

                                  This is inform you that i request multiple of time to settlement my credit card. I am unable to pay the amount but there is no action against it. I had already paid more then 1.5 lakh (Approx).

                                  So that kindly request to settlement my card as soon as possible.
                                  Card no.[protected]
                                  Name : chinmay khatua
                                  Email id : chinmay. [protected]@gmail.com
                                  Contact no. : [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    lakshmikanthchetan
                                    Jul 14, 2020
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                                    I am customer of many banks. I have never ever faced any major issues with any bank. I was of the view that hdfc bank is the best bank and also since its near to my house, i had opened bank account with hdfc bank.
                                    Recently i sold a property n deposited my sold value in hdfc tatanagar branch bangalore.

                                    First part (Loan fraud)
                                    When i called hdfc for plot loan, initially they tried to get my attention towards them, they told no processing fee n i proceeded with it. This was around 2018 dec. I gathered all documents and gave it to them after many iterations, finally my side i gave all docs around early feb 19.in mid feb, they had called me and asked for processing fee of 10k+gst which came around 11800rs. But they promised everything is included & lawyer fee is also included in this. But again when i went to lawyer office, they asked me to pay rs 2500 for the lawyer. They promised no charges and charged extra every single time.
                                    This entire process took more than 6 months for them to complete n to get my loan even though i submitted all docs around mid february. I resubmitted all docs again and again. I was seriously frustrated by the bank already
                                    Second part (Dd charges fraud)
                                    When i was taking dd to my seller which was around 24lakhs, the bank didn't give any prior information that these dd charges mount to 13k+, i even asked them is there any charge that i can fill in the sheet. They told no charges to fill n also i met manager who also didn't tell anything. The dd form also didn't have information about the charges. Normally all banks form have commission charges section where we fill out charges, this bank neither have prior info or had this charges mentioned in the form. On top of that i even asked them. The branch is tatanagar, kodigehalli bangalore hdfc branch.
                                    The deduction is done around one week after the dd issued. How will the customer know this & from where the charges are applied. When i asked this to bank manager, why didn't she inform me at the time she is saying the bank doesn't educate the customers and customers should read and kind of byheart the charges...
                                    13k is not even average salary of a daily wager. For giving my own money the bank has charged 13k. How is this fair???
                                    Just to print one dd paper they charged me such a hefty amount.
                                    Is this really fair??

                                    I need my money back??
                                    I will definitely not recommend any one for this bank ever...
                                    I hope via this forum, i can get some justice and help.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Ashu Dubey
                                      Jul 14, 2020
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                                      I bought iphone 11 on 12th feb from hdfc bank credit card. Now its more than 120 days still i haven’t received cash back of 6000
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        amitudawat
                                        Jul 14, 2020
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                                        Address: 471 Goyal Vihar Colony, Khajrana, Indore

                                        Dear sir

                                        I have get two-wheeler loan no 2005 through centurion bank indore branch. Completed the two-wheeler loan foe scooty pep mp09lg8075, after completion of my loan i have received the original rc book from bankers. That time they have told me noc send through by courier but till now i have not receive the noc

                                        We need the noc

                                        With regards

                                        Amit udawat
                                        [protected]@gmail.com
                                        HDFC Bank customer support has been notified about the posted complaint.
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