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Updated: Dec 16, 2025
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V
VikaskumarSingh538
Jul 14, 2020
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Address: Nagpur

Hi team,

This is regarding my hdfc life click to wealth existing plan. I have already paid premium of rs. 5000 on 13th jul'2020 through net banking.

However it is deducted again from my credit card which is registered on policybazar for auto debit.

There was confusion on whether policy registered for auto debit or not hence i made payment through net banking.

Request you to please reverse payment of rs 5000 which is paid through credit card.

My policy details:

Name: vikaskumar singh
Email: [protected]@gmail.com
Contact no: [protected]
Policy no: 22652051

Kindly do the needful

Thanks and regards,

Vikaskumar singh
HDFC Bank customer support has been notified about the posted complaint.
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    Shovit Sharma
    Jul 14, 2020
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    Address: Jaipur

    Dear team

    I request to you please solve query my i am very danger sition my issue that my account is hdfc bank and every month apr to july my account debit ach debit return charger and i am taking all emi moratorium why are debit my account ach debit return charger and i apr to till date every day mail send hdfc customer care and call but don't respond i request again plz plz refund this debit charged
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Siddharth1706
      Jul 14, 2020
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      Address: TA38/61panditwari Dehradun

      I’m using HDFC bank from 5 year but I always have a issue with them. First they always approach you to take credit card and the call you from 10 different numbers.
      Once you have card after you facing issues With that they never help you they deduct amount from your card with out information.
      After I cancel my credit card luckily I paid all amount.
      Then after since a year they cutting charges I don’t know why again without any information or emails.
      Last week I deposited money they put 3500+ amount on hold again no information.
      Once I got the time I will close this account I’m done with this bank there is many more bank I we can use .
      Thank
      🙏
      HDFC Bank customer support has been notified about the posted complaint.
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        C
        Chinmay2516
        from Powai, Maharashtra
        Jul 14, 2020
        Resolved
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        Resolved

        My account is blocked, as in i cannot do any transaction from my account. It happened on 11th july, 2020. I did not even get an intimation that account is blocked. I don't know the reason for this inconvenience. Till now i have tried to contact the bank in every way possible digitally but got no response. When i call them, they say that use digital platforms during covid but i haven't gotten any response. It has been a major inconvenience as this is my primary account. Please look into it and improve your customer service so that we don't have to post consumer complaints to get response from your side for an unnecessary problem. My registered mobile no is -[protected]. For further details please reach out on the above-mentioned number.
        Jul 31, 2020
        Complaint marked as Resolved 
        They unblocked my account finally after 18 days
        HDFC Bank customer support has been notified about the posted complaint.
        Jul 24, 2020
        Updated by Chinmay2516         I was told by customer support team to update by address by giving relevant documents in nearest branch after which my account will be unblocked. It's been 6 days since i submitted the documents, please update my address ASAP, as it's causing me a lot of inconvenience.
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          J
          jass c
          Jul 14, 2020
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          Address: hdfc branch lehragaga,sangrur,punjab

          Hi. I applyed for welcome kit open my account on 22nd june but still not recieved welcome kit. How can i access my account tell me about your slow service
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            ShubhamAgarwal19
            Jul 14, 2020
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            I had bought an iphone11 with hdfc bank debit card on 10/12/2019 from imagine store, orion mall, bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

            Invoice number: imosl1117219
            HDFC Bank customer support has been notified about the posted complaint.
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              U
              Ullasrgowda67
              Jul 14, 2020
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              Account no 94793583

              Applied for moratorium and it has been approved and my EMI debited... Still not refunded and also in repayment schedule they debit for June also but still I didn't get any refund ...
              Please refund it...
              +2 photos
              HDFC Bank customer support has been notified about the posted complaint.
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                U
                Ullasrgowda67
                Jul 14, 2020
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                Account no 94793583

                Applied for moratorium and it has been approved and my EMI debited... Still not refunded and also in repayment schedule they debit for June also but still I didn't get any refund ...
                +2 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Vish9717
                  Jul 14, 2020
                  Resolved
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                  Resolved

                  I have refund a order on amazon worth ₹27055, i got a msg from hdfc that

                  Ur transaction on hdfc bank debit/atm card ending 1368 for rs. 27055.00 has been credited/reversed by amazon on[protected]:16:52:44

                  I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part. I also checked amazon refund status it is showing completed. Will it ever get reflected in my account?
                  Kindly help me!!
                  +1 photos
                  Jul 14, 2020
                  Complaint marked as Resolved 
                  They automatically credited the money soon after lodging this complaint, i dont know what steps they have taken but issue resolved. But it seems like majority of people are facing this issue with HDFC
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    ramanujan7
                    Jul 13, 2020
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                    I had made a transaction of ₹69900 at ‘imagine apple store’, chandigarh to buy ab iphone on 9th march, 2020. There was an offer of ₹6000 cashback which was to be credited after 120 days of purchase.
                    I have not received the promised cashback yet, even though 120 days have been completed on 9th july, 2020.

                    Kindly let me know if any details are required.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      B
                      Bhupain Singhmar
                      Jul 13, 2020
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                      Purchased an ipad from reliance digital in february using a hdfc credit card with an offer of 3000 rupees cashback within 120 days.
                      It hasn't been provided as of yet.
                      Dated july 13th, 2020
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Abhi Vashisht
                        Jul 13, 2020
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                        Address: Vpo jarot teh jawali

                        Cancellation of one assist membership
                        I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                        Oneassist relationship number
                        Name :- abhishek vashisht
                        Mob no: [protected]
                        Cradit card ending no : 0791
                        +1 photos
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                          S
                          sandy296
                          Jul 13, 2020
                          Resolved
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                          Resolved

                          I have bought my iphone11 with hdfc bank debit card on 04-feb-2020 in mohali. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days.. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          Jul 24, 2020
                          Complaint marked as Resolved 
                          Received cashback
                          HDFC Bank customer support has been notified about the posted complaint.
                          Jul 16, 2020
                          Updated by sandy296                           This is worst bank service, not update till know
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                            S
                            samit00123
                            from Powai, Maharashtra
                            Jul 13, 2020
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                            Address: 15 Shree Vihar, Near Kanchan Bihar Jain Mandir Vijaynagar Jabalpur MP 482001

                            Dear Sir/ Madam,
                            I Samit Mohan Sinha had been approached by HDFC Vijay Nagar branch Jabalpur, Madhya Pradesh on 29th may 2020, for HDFC LIFE sanchay Par of [protected]@INR 200000/ annum.My policy number is 22604615. I mailed to HDFC LIFE which is [protected]@hdfclife.com for termination of my policy before the free locking period I.e on 6 th June 2020 and send all the relevant documents they have asked for processing of my refund in my saving account. Since then I send numerous mails to refund the money as I desperately need money to run my family expenses. Due to covid 19'my earning has stopped and I have to pay the money which I have lend from many people's.
                            I request you to kindly take the necessary action so that I can get my refund at the earliest to relieved myself.

                            Many Thanks
                            Samit Mohan Sinha
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jul 13, 2020
                            Updated by samit00123                             Dear sir/ madam,
                            I samit mohan sinha had been approached by hdfc vijay nagar branch jabalpur, madhya pradesh on 29th may 2020, for hdfc life sanchay par of [protected]@inr 200000/ annum. My policy number is 22604615. I mailed to hdfc life service department for termination of my policy before the free locking period i. E on 6 th june 2020 and send all the relevant documents they have asked for processing of my refund in my saving account. Since then i send numerous mails to refund the money as i desperately need money to run my family expenses. Due to covid 19'my earning has stopped and i have to pay the money which i have lend from many people's.
                            I request you to kindly take the necessary action so that i can get my refund at the earliest to relieved myself.

                            Many thanks
                            Samit mohan sinha
                            [protected]
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                              H
                              Heertheeswaran V
                              Jul 13, 2020
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                              I recently purchased a product on amazon. Ae, on july 5th, 2020 using my hdfc debit card for 2709.99 uae dirhams. The amount was debited and i also received the product on july 6th, 2020. But on july 10th, 2020, there was a transaction happend for same amount without my knowledge. I did not get any sms or otp for that. I have also reported this issue to amazon. Ae. They wanted me to check with the bank, stating that they did not initiate that transaction. I want this to be resolved and refunded asap.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Priyadarsini Jena
                                Jul 13, 2020
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                                Address: izzat nagar,kondapur, near Hyundai showroom,aurobindo realty

                                Money got deducted but atm machine did not dispense cash.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  V
                                  verma1991
                                  Jul 13, 2020
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                                  Address: H.no 13 Gali no. 6A nehar Par karuna nagar new indira complex Faridabad-121002

                                  Dear sir,

                                  We have applied moratorium request in hdfc bank for my personal loan a/c no. 49101015 in the month of june-2020 to july-2020 but sir hdfc bank after applied moratorium request my emi deduct on dated 04.6.2020 & 04.07.2020 but we have not sufficient fund in my account in month june than hdfc bank present ecs 2 times and my saving axis bank charged ecs bounce charges 2 times 500*2=1000/- (Excluding gst 18%).

                                  So i requested to please reverse my emi amount 11051/- in my account from hdfc bank and also reverse my ecs bounce charges or provide moratorium confimation mail than i will provide to my axis bank and it will wave off my charges.

                                  Regards

                                  Sudeep verma
                                  [protected], [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    A
                                    ashwin6952
                                    Jul 13, 2020
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                                    Hdfc netbankign is not working for more than a week. It gives me error that site took too long to respond. On trouble shoot, it says my internet is working fine but the source site - hdfc netbanking - is not responding. Hdfc mobile app is also not working.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      D
                                      Dilip S Gowda
                                      Jul 13, 2020
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                                      Flipkart has processed my refund on 4th of july and i was supposed to receive the refund by 9th of july. However, i have not received any refund as of 13 july.

                                      Also, on 7th of july, i have been charged an amountpf rs. 99 + gst as emi processing charge and a loan has been activated on my credit card.

                                      I have been trying to reach to hdfc customer care and was never connected to any agent.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Sumit Biswas 123
                                        Jul 13, 2020
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                                        I recently cancel an order from amazon the price value is rs14190.
                                        I also receive a message from hdfc bank that amount "has been credited reversed by amazon."
                                        But i still not receive any amount on my hdfc bank account.
                                        Could you please take a look and let me know.

                                        My hdfc account number: [protected]
                                        Name: sumit biswas
                                        HDFC Bank customer support has been notified about the posted complaint.
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