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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 374

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R
ritu22012017%
from Mumbai, Maharashtra
Jul 18, 2020
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Address: andheri east
Website: [email protected]

Hi sir or mam its ritu tiwari i applied credit card with hdfc bank i paid all card payment regularly only my cibil is little affected due to moratorium but hdfc bank has been rejected my card application.
Then how i can survive in financial condition then pls help me to take credit card my reference no of credit card is 20g[protected]w1
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    R
    Rupinderk2410
    Jul 18, 2020
    Resolved
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    Resolved

    I purchased i phone 11 in december 2019
    Contacted the customer support and they keep saying 10 days and then 10 days and it’s july 2020 there is no clarity.
    The complaint has been raised on their site as well and the complaint id is [protected]
    If this already processed then i want to know where can i check this
    Jul 22, 2020
    Complaint marked as Resolved 
    I received the cash baxk
    HDFC Bank customer support has been notified about the posted complaint.
    Jul 22, 2020
    Updated by Rupinderk2410
    Received jr
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      B
      Bharath Sai Varma Mandapati
      Jul 17, 2020
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      It's been 2 months since the amount got debited from my account for a Flipkart order. I have cancelled the product on May 29th. Flipkart has reversed back my money into the credit card ending ****5206. But the very next day the same amount got debited by the bank as EMI. I have contacted the customer helpline about 10times but there was never a response from the HDFC bank
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        AmitJohri
        Jul 17, 2020
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        Depository Chanrges from my Account are taken even to I have not done any transactions.

        15 Jul 2020 DEPOSITORY CHARGES JUN[protected] 15 Jul 2020 295.00

        Reg: mail ID: [protected]@gmail.com
        Reg. Mobile: [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          Amitverma1195
          Jul 17, 2020
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          Address: City Ratia district Fatehabad haryana

          Dear Sir,

          Your staff deepak Metha branch manager of ratia branch district Fatehabad haryana is very rude with me.

          Kindly teach manners to such staff.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            Sanmeet Singh Khalsa
            Jul 17, 2020
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            Address: hdfc bank, pant nagar branch, ghatkopar east Mumbai 400075

            On my credit card i had made an auto debit of electricity bill for every month but by mistakely my brother had made the payment from his debit card on dt 13/4/2020 which was successfull & on 24/4/2020 their is also a deduction of electricity bill which is already paid & when i contact my bank's home branch branch(hdfc bank) they tolled me that it will automatically get reversed or otherwise it will adjust in your next bill.still it were not get adjusted or else get reversed .
            And when these things when i told to that lady who sold me the card they were like aap hdfc support ko mail kardo aapka kaam hojyega . is this the way they have to do with me like this & when i told them kindly guide or once atleast you should speak with the above team they were like "aap mail kardo sir hamare yeha se kuch nahi hoga "
            HDFC Bank customer support has been notified about the posted complaint.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shetty divya
              Jul 17, 2020
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              I had resigned on 9 March 2020. I was told by my HR that i'l be receiving my FNF and relieving letter by 15 to 20 days. It's almost 3 months and still I haven't received it. I am continuously following up with the team but still there is no revert. From exit team Mamtaa todai had claimed that I would be receiving the same on 15th of this month. I am continuously trying to call her but she isn't replying back. After working 5 years in HDFC I have to follow up so much for my own money.
              HDFC Bank customer support has been notified about the posted complaint.
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                L
                lbagla
                Jul 17, 2020
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                PL note that every month depository charges are being deducted from my saving account .but on 15th july'20 bank deducted 1121/- as depository charges.
                Let me clear why deducting this while bank charging annually for Dmat account. Pl reverse my all amount which were deducted so far.

                rgds
                K.bagla
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rohini A
                  Jul 17, 2020
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                  Resolved

                  Hi,
                  Today I received a message from Hdfc stating ( Dear Cardmember, OneAssist membership fee has been debited on your card ending 2139. Membership will be processed and Welcome kit dispatched shortly.) even though I did not subscribe One Assist but HDFC Bank debit the amount without given any message or any notification.

                  Please I request Hdfc people to not such fraud activities and requesting to Unsubscribe from my account and refund the same as soon as possible.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Rohini, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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                    I
                    indranilds5
                    Jul 17, 2020
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                    Address: Agartala

                    I have bought my iphone11 with hdfc bank Credit card on 09/02/2020 in Mobile Store, Agartala. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      R S Parmar
                      Jul 17, 2020
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                      Application number HFR01488410 BUT NOT YET DELIVERED.
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                        H
                        Hietesh Varu
                        Jul 17, 2020
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                        I performed the imps transaction of amount 8000 from my hdfc savings account to other bank account via netbanking.

                        I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                        Message is as below :

                        Update: your money transfer of INR 8, 000.00 on 16-07-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

                        Account no : [protected]
                        Transaction reff :[protected]

                        Please check and refund the amount.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shankyabg
                          Jul 17, 2020
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                          I have recently created a salary account online and tried to create IPIN. However, I am receiving otp only on the registered phone number but not on the email id.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Saddam Qureshi
                            from Mumbai, Maharashtra
                            Jul 17, 2020
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                            Dear sir
                            I Saddam Qureshi hereby inform you that I had taken Amazon prime membership on 12th April 2020 and cancelled it on 14th April 2020.
                            Amazon prime refunded amount of Rs 919.20
                            But not credited by hdfc credit card yet.
                            I had mailed on [protected]@hdfcbank.com but they din't reply yet. I can understand covid 19 problem still it's 3 months delay and no reply nor amount credited by bank.

                            Thanking you
                            Saddam Qureshi
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Saddam Qureshi
                              from Mumbai, Maharashtra
                              Jul 17, 2020
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                              Dear sir
                              I Saddam Qureshi hereby inform you that I had taken Amazon prime membership on 12th April 2020 and cancelled it on 14th April 2020.
                              Amazon prime refunded amount of Rs 919.20
                              But not credited by hdfc credit card yet.
                              I had mailed on [protected]@hdfcbank.com but they din't reply yet. I can understand covid 19 problem still it's 3 months delay and no reply nor amount credited by bank.

                              Thanking you
                              Saddam Qureshi
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                samiammu
                                Jul 17, 2020
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                                I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2121 on date:14/07/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                                OneAssist Relationship Number : [protected]
                                Name :- S.SAMINATHAN
                                Credit Card Number Ending :- 2121
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear S. SAMINATHAN, We regret the inconvenience caused. We have forwarded your details to the concerned team. Please allow us 24 - 48 business hours to process your concern and connect with you - Nitesh, Team OneAssist
                                *Please ignore previous message*
                                Dear S. SAMINATHAN, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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                                  R
                                  Ramyabrata
                                  Jul 17, 2020
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                                  Applied for moratorium on 16th June 2020, reference no:DMO[protected] however, everymonth money getting auto deducted ... I have written multiple mails to loan support ..but didn't not get any response. Wondering if atall my application for moratorium has been accepted, or if rejected I must be given reasons for the same.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 17, 2020
                                  Updated by Ramyabrata
                                  Applied for moratorium on 16th June 2020, reference no:DMO[protected] however, everymonth money getting auto deducted ... I have written multiple mails to loan support ..but didn't not get any response. Wondering if atall my application for moratorium has been accepted, or if rejected I must be given reasons for the same.
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                                    Dr. Mukesh Verma
                                    Jul 17, 2020
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                                    Hi,
                                    What is this (Inter-brn cash chg incl gst 030720-mir[protected]?

                                    I saw in my account on date 13 july 2020, inr 2065 has been withdrawn, why? Because i have not the indian resource to earn, i only send money in this account from usa. Please let me know what is going on?

                                    Thank you.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sukanta Tripathy
                                      Jul 16, 2020
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                                      Resolved

                                      Without my permission oneassist mfee plan activated against me. And that in reflecting my credit card bill with out my permission. From two years. Pls cancel this plan and fefund my premium amount credit card ending 3732
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Sukanta, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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                                        R
                                        Rachna ANAND
                                        Jul 16, 2020
                                        Resolved
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                                        Resolved

                                        Sir
                                        First of all i would say sorry for bothering you. I have a problem i made a imps transaction last night. The funds were debited from my account but not credited to the destination account. I called the customer care but they are not able to give me any satisfactory reply. My customer relationship number is 49061810 and details of the transaction are as given below. My account number is [protected].

                                        Imps funds transfer - verification status

                                        Rrn reference number:[protected]
                                        User reference number:[protected]
                                        Beneficiary: gautam anand and rachna anand
                                        Beneficiary a/c no: [protected]
                                        Beneficiary ifsc code: vijb0006004
                                        Beneficiary a/c type: current
                                        From account: [protected]
                                        Amount: 65000.00
                                        Remark: loan
                                        Transaction status: processor down
                                        The transaction status is showing as processor down. My branch is south ex part ii new delhi.
                                        The destination account is not credited and i am facing lot of problem since morning.
                                        Please get this resolved at the earliest.
                                        Sorry again for bothering you sir.
                                        Thanks
                                        Regards
                                        Rachna anand
                                        [protected]
                                        Jul 17, 2020
                                        Complaint marked as Resolved 
                                        Thanks for the resolution
                                        HDFC Bank customer support has been notified about the posted complaint.
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