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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 374

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L
lbagla
Jul 17, 2020
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PL note that every month depository charges are being deducted from my saving account .but on 15th july'20 bank deducted 1121/- as depository charges.
Let me clear why deducting this while bank charging annually for Dmat account. Pl reverse my all amount which were deducted so far.

rgds
K.bagla
HDFC Bank customer support has been notified about the posted complaint.
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    R
    Rohini A
    Jul 17, 2020
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    Hi,
    Today I received a message from Hdfc stating ( Dear Cardmember, OneAssist membership fee has been debited on your card ending 2139. Membership will be processed and Welcome kit dispatched shortly.) even though I did not subscribe One Assist but HDFC Bank debit the amount without given any message or any notification.

    Please I request Hdfc people to not such fraud activities and requesting to Unsubscribe from my account and refund the same as soon as possible.
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Rohini, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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      I
      indranilds5
      Jul 17, 2020
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      Address: Agartala

      I have bought my iphone11 with hdfc bank Credit card on 09/02/2020 in Mobile Store, Agartala. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        R S Parmar
        Jul 17, 2020
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        Application number HFR01488410 BUT NOT YET DELIVERED.
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          H
          Hietesh Varu
          Jul 17, 2020
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          I performed the imps transaction of amount 8000 from my hdfc savings account to other bank account via netbanking.

          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

          Message is as below :

          Update: your money transfer of INR 8, 000.00 on 16-07-20 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

          Account no : [protected]
          Transaction reff :[protected]

          Please check and refund the amount.
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            shankyabg
            Jul 17, 2020
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            I have recently created a salary account online and tried to create IPIN. However, I am receiving otp only on the registered phone number but not on the email id.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Saddam Qureshi
              from Mumbai, Maharashtra
              Jul 17, 2020
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              Dear sir
              I Saddam Qureshi hereby inform you that I had taken Amazon prime membership on 12th April 2020 and cancelled it on 14th April 2020.
              Amazon prime refunded amount of Rs 919.20
              But not credited by hdfc credit card yet.
              I had mailed on [protected]@hdfcbank.com but they din't reply yet. I can understand covid 19 problem still it's 3 months delay and no reply nor amount credited by bank.

              Thanking you
              Saddam Qureshi
              [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                Saddam Qureshi
                from Mumbai, Maharashtra
                Jul 17, 2020
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                Dear sir
                I Saddam Qureshi hereby inform you that I had taken Amazon prime membership on 12th April 2020 and cancelled it on 14th April 2020.
                Amazon prime refunded amount of Rs 919.20
                But not credited by hdfc credit card yet.
                I had mailed on [protected]@hdfcbank.com but they din't reply yet. I can understand covid 19 problem still it's 3 months delay and no reply nor amount credited by bank.

                Thanking you
                Saddam Qureshi
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  samiammu
                  Jul 17, 2020
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                  I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 2121 on date:14/07/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

                  OneAssist Relationship Number : [protected]
                  Name :- S.SAMINATHAN
                  Credit Card Number Ending :- 2121
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear S. SAMINATHAN, We regret the inconvenience caused. We have forwarded your details to the concerned team. Please allow us 24 - 48 business hours to process your concern and connect with you - Nitesh, Team OneAssist
                  *Please ignore previous message*
                  Dear S. SAMINATHAN, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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                    R
                    Ramyabrata
                    Jul 17, 2020
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                    Applied for moratorium on 16th June 2020, reference no:DMO[protected] however, everymonth money getting auto deducted ... I have written multiple mails to loan support ..but didn't not get any response. Wondering if atall my application for moratorium has been accepted, or if rejected I must be given reasons for the same.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 17, 2020
                    Updated by Ramyabrata
                    Applied for moratorium on 16th June 2020, reference no:DMO[protected] however, everymonth money getting auto deducted ... I have written multiple mails to loan support ..but didn't not get any response. Wondering if atall my application for moratorium has been accepted, or if rejected I must be given reasons for the same.
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                      D
                      Dr. Mukesh Verma
                      Jul 17, 2020
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                      Hi,
                      What is this (Inter-brn cash chg incl gst 030720-mir[protected]?

                      I saw in my account on date 13 july 2020, inr 2065 has been withdrawn, why? Because i have not the indian resource to earn, i only send money in this account from usa. Please let me know what is going on?

                      Thank you.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sukanta Tripathy
                        Jul 16, 2020
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                        Without my permission oneassist mfee plan activated against me. And that in reflecting my credit card bill with out my permission. From two years. Pls cancel this plan and fefund my premium amount credit card ending 3732
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Sukanta, We regret the inconvenience caused. Kindly share your Membership Details or registered contact number on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this or you can also drop us a messages with your registered contact details and membership id on Twitter DM or Facebook Inbox - Nitesh, Team OneAssist.
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                          R
                          Rachna ANAND
                          Jul 16, 2020
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                          Resolved

                          Sir
                          First of all i would say sorry for bothering you. I have a problem i made a imps transaction last night. The funds were debited from my account but not credited to the destination account. I called the customer care but they are not able to give me any satisfactory reply. My customer relationship number is 49061810 and details of the transaction are as given below. My account number is [protected].

                          Imps funds transfer - verification status

                          Rrn reference number:[protected]
                          User reference number:[protected]
                          Beneficiary: gautam anand and rachna anand
                          Beneficiary a/c no: [protected]
                          Beneficiary ifsc code: vijb0006004
                          Beneficiary a/c type: current
                          From account: [protected]
                          Amount: 65000.00
                          Remark: loan
                          Transaction status: processor down
                          The transaction status is showing as processor down. My branch is south ex part ii new delhi.
                          The destination account is not credited and i am facing lot of problem since morning.
                          Please get this resolved at the earliest.
                          Sorry again for bothering you sir.
                          Thanks
                          Regards
                          Rachna anand
                          [protected]
                          Jul 17, 2020
                          Complaint marked as Resolved 
                          Thanks for the resolution
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shankar Koradkar
                            Jul 16, 2020
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                            Address: Sargam retail pvt ltd, Sangamner

                            Respected sir,
                            My amount hold rs 835 dare on 02 jully 2020 plz unhold this amount i need
                            Thank you,
                            Yours faithfully
                            Mr. Shankar koradkar
                            Sangamner, district ahmednagr
                            Bank - hdfc
                            Sangamner
                            Ifce code - hdfc0000463
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              shubham3012
                              Jul 16, 2020
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                              not receiving credit card statement on mail

                              Hi team

                              I have been receiving statement of credit card ending with xx8259 on the same email id ([protected]@me.com) for the past 3 years, but suddenly i have not received the statement for the past 2 months. Also, i received the following message from the bank - "dear cardmember, your e-statement has bounced. To view the statements, pls login to netbanking. Kindly send us a letter to update your e-mail id."

                              Please...
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                              H
                              Harsh the crystal
                              Jul 16, 2020
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                              Address: 1/6756 3rd Floor East Rohtash Nagar

                              Hi
                              This is to address that i ahve an account with hdfc bank.in this pandemic my business is shut so couldn't maintain the balance however instead of being helpful bank put my account in negative how is this fair when there is no business to support.
                              Regards
                              Harsh pandey
                              [protected]
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Satishkotkar
                                Jul 16, 2020
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                                Address: Shendra midc Aurangabad, maharashtra
                                Website: Consumercomplaints.in

                                I was charged randomly re 6, 200 on 12/07/2020 with transaction ref number [protected] and the transaction details,

                                "mctf 12/07 526099xxxxxx9706 google *vlad.

                                Please check and process my refund. My account details are given below.

                                Account no - [protected]
                                Acc holder name - satish jivnaji kotkar
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  J
                                  Jegadeesan Janarthanan
                                  Jul 16, 2020
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                                  Address: coimbatore

                                  I recived from hdfcbank rs.1899 deducted from my credit card for one assist membership fees. I am not at all using the one assist. Last year also i given customer care compliment. But still same will continue
                                  So pls de activate my membership & refund my money back.

                                  Name: j. Jegadeesan
                                  Relationship id:442011

                                  Phone :[protected]
                                  :
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear J Jegadeesan, We regret the inconvenience caused. We have forwarded your details to the concerned team. Please allow us 24 - 48 business hours to process your concern and connect with you - Nitesh, Team OneAssist
                                  Dear J Jegadeesan, As per update received from our team, Your plan is cancelled and you shall receive your refund within 5 - 7 working days. Your service request number is SR 6580631. We appreciate your patience in the meantime - Nitesh, Team OneAssist.
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                                    ACHARYA8009845
                                    Jul 16, 2020
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                                    I am complaining about an insta jumbo cash loan

                                    Address: IIM Road Lucknow

                                    I have taken an insta jumbo loan from hdfc bank iim road lucknow branch for a certain period of time of which the equity monthly installments was told to me of rs. X amount but after disbursing the same i have been started receiving the massages to pay the emi of rs. Y amount apart from the fixed emi informed before the disbursement of my loan amount as yesterday also i have received an sms to pay the double than my fixed emi after paying...
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                                    S
                                    Shivaji Sonar
                                    Jul 16, 2020
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                                    I open a current account in hdfc bank, daund branch ifsc - hdfc0001078 it open on 8 july 2020 but still date i will not get welcome kit so i cant transfer or even withdrew my money. I visit hdfc bank also but no response from bank also
                                    HDFC Bank customer support has been notified about the posted complaint.
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