HDFC Bank Complaints & Reviews

There was a fraudulent transaction from my account and I had to block my debit card. But the customer care guy blocked my net banking and UPI too. I went to the bank the next day to fill the CDF form and re-applied for debit and net banking. They told me within 7 days it will get sorted.

Till now my account is blocked and I don't have a debit card. I have visited the bank, they told me they have processed it.

I have visited the bank thrice to withdraw cash as I don't have online access.

The banks are open between 10-2 PM MON-Friday. I had to take a half-day from the office and stand in a queue risking my life and family.

Later, the employees told me their server is down and I can't withdraw. This happened twice in a week.

They will courier me the debit card and net-banking password but it's getting delayed due to the COVID situation.

It's really difficult for me as I can't pay my bills.

I tried to generate my IPIN using Forgot Password but my account is blocked for the user.

Please suggest an alternate way for me to access the net-banking portal without waiting for the password.

This is urgent!!. No one is helping me out here and I don't have access to my account. I can't pay bills and have to visit the bank every week risking my life.

Please help me out.

"We regret to inform you that we could not complete your transaction ", hdfc bank, not able to make transfer online

I have received the below msg just now
Alert:rs.199.00 spent via credit card xxxxcc at amazon1258399 on[protected]:22:01:02 without pin/otp. Not you? Call [protected].
Kindly checkup and do the needful.

ALERT: Dear Customer, your HDFC Bank Credit Card **** was not delivered despite our efforts. Pls call Phonebanking for card redispatch.

This was the message i received. I tried taking help from phone banking number where i couldn't connect with any of their executive.I visited one of the hdfc bank also, they were unaware on what to do next to redispatch my card and their only solution was to call customer care which i was not able to connect.There was so many executives at the time of verification and nobody to help now.

Nobody contacted me at the time of card delivery and no information on why the card is in a situation to redispatch.

I bought an iphone 11 on 26/02/2020 and i have not received the promised cashback till date. Please look into the matter and help

I’ve never been told or asked about variance of cards. The card issued to me was clearly on the employee stance. Where as i’ve mentioned suresh-east marredpally branch employee that this account is just to use at its minimal. Yet i’ve received a fancy debit card which is not of any use to me and sms charges, i don’t receive prompt texts when there are transactions whatsoever. Then why charge for it and now “brn txn charges” what’s that for? I want all these excess charges to be reversed else i’m not likely to bank with hdfc. Any bank would suffice for my needs.

I purchased an i-phone in Feb-20, during that time I was eligible for HDFC bank cashback offer. But it has been 150 days that I never received cashback. They asked to fill a form, write an email to card services customer care, but no soul responded back for the tickets whichever I raised. Unsure if I will receive cashback.

Hi

As per my cibil report, there is written off amount against my hdfc credit card. Complete settlement was done against the account by me and i was said that accounts are closed, however my cibil still reflects written off and payment due till date. Ideally cibil status should have been "nil" against the card. I also hold hdfc bank account more than 10 years.

What should i do & whom to contact for this issue?

Dear sir/madam,

On 4th november 2019 i made a purchase of television using hdfc credit card. I had made the decision of the purchase because of then-existing cashback offer. This is to bring to your notice that i have not received cashback. I have made all the payments dully on or before the due date. Till date, i have completed 5 instalments. During my purchase, i was informed that i will be receiving the cashback after completing 3 successful instalments but i haven’t received any cashback till date. I made this purchase only because of the cashback offer and was dependent on the cashback for the future instalments.

I have spoken to the customer service provider about this issue but my issue was not solved. As they were unable to solve the problem, i was recommended to mail my concern to the support team. I have already mailed my concern to your team number of times. I am never contacted by your personnel for solving my problem. I feel betrayed. This was not expected with such a reputed bank. I hereby attach the purchase bill and repayment schedule (For referring to the loan number or any additional information).

I believe that my problem will be taken seriously an immediate measure be taken on this as i still have 4 future pending instalments.

Loan ref no: [protected]
Agreement no. 7257591
Amount financed 55740
Tenure - 9 months
No. Of installment paid - 5
Pending installment -4

Please contact me on [protected]/[protected] for any clarification.

Thanking you,

Yours sincerely,
Nanak singh haswadia

Hi sir/madam,
I am continuously trying to contact hdfc credit card phone banking services past from one month to resolve my issue. But their is no proper response from credit card department. Due to covid 19 not able to visit nearby credit card department branch. Please do needful as soon as possible.

I have purchased apple iphone 11 from hdfc credit card in which there was offer of cashback of rs 6000 and same is in mentioned in chargeslip. The amount is to be credited in 120days from last tranaction but still amt is not credited. Please check on this issue and do needful

Ad hoc statement charge ₹118 have been deducted on 06 july 2020 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Ref no.- mir[protected]
Narration - adhoc stmt chgs incl gst 300620-mir[protected]
Value date - 06 july 2020

Transaction of rs. 2899 is reversed by amazon yesterday but amount is not credited in my bank account.

Transaction was done through hdfc debit card.

I have attached a screenshot of the message that i got from hdfc bank after the transaction was reversed, but i checked my bank balance and found that amount hasn't been credited yet.

Kindly consider my request.
Thank you.

I am holding hdfc saving account.
Today i have received call from hdfc tele caller asking to take personnel loan... When started to say no... He again called me used some abusing words on me and my family.
Call received from - [protected]

Hello team,

I have bought an samsung phone in november. But still i didnot get the cashback. But today i got an message that your cashback will be settle in the emi. But i have filled all the emi. Now request you to please provide me the cashback in my account.

Today, 9th july, i received a call on my mobile from someone called sujata kakkar claiming to be a representative of hdfc life. She informed me about a policy that i purchased in 2012 and was lapsing as i did not pay renewal premium. She offered to re-instate the policy if i deposited 50k and then i would be immediately able to withdraw 1 lacs. On inquiring about my sum assured of policy - she did not understand and was very rude. I asked her another number for her manager. She provided me with another mobile number of mr amit kakkar. He also, sounded fishy to me and i disconnected the call.
Surprisingly they had my name, mobile number.
Hdfc life shoudl immediately look into this matter

Hi,
I bought an iphone 7 in february 2020 from imagine store in forum mall, bengaluru on the name of pranjil shukla.
I was supposed to get a cashback last month for 2000 ra but have not received it.

Check this asap. Everytime i buy something from hdfc i have to face rhis cashback problem. If you cannot provide the cashback, don’t promise to your customers and make a fool out of them.

I have bought my iphone 7 in february 2020 and was supposed to get my cashback withong 4 months but i have not received it till date.

Cancelled an item from amazon after the money is debited and loan account is created in credit card. Amazon initiated the refund 4 days back. Yet, the amount is not yet credited in credit card. It is showing the loan is still active.

Last 4 digits of credit card - 5904
Loan number[protected] - this loan has to be closed

Regards,
Divya...

Hi,

I had purchased an iphone7 in month of feb from vijay sales, pune and it had an cashback of rs3000 to be credited into credit card account within 120days. It has been more than 4months, still i haven't recieved the cashback yet.