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2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 377

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S
ShubhamAgarwal19
Jul 14, 2020
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I had bought an iphone11 with hdfc bank debit card on 10/12/2019 from imagine store, orion mall, bangalore. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Invoice number: imosl1117219
HDFC Bank customer support has been notified about the posted complaint.
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    Ullasrgowda67
    Jul 14, 2020
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    Account no 94793583

    Applied for moratorium and it has been approved and my EMI debited... Still not refunded and also in repayment schedule they debit for June also but still I didn't get any refund ...
    Please refund it...
    HDFC Bank customer support has been notified about the posted complaint.
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      Ullasrgowda67
      Jul 14, 2020
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      Account no 94793583

      Applied for moratorium and it has been approved and my EMI debited... Still not refunded and also in repayment schedule they debit for June also but still I didn't get any refund ...
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vish9717
        Jul 14, 2020
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        I have refund a order on amazon worth ₹27055, i got a msg from hdfc that

        Ur transaction on hdfc bank debit/atm card ending 1368 for rs. 27055.00 has been credited/reversed by amazon on[protected]:16:52:44

        I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part. I also checked amazon refund status it is showing completed. Will it ever get reflected in my account?
        Kindly help me!!
        Jul 14, 2020
        Complaint marked as Resolved 
        They automatically credited the money soon after lodging this complaint, i dont know what steps they have taken but issue resolved. But it seems like majority of people are facing this issue with HDFC
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          ramanujan7
          Jul 13, 2020
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          I had made a transaction of ₹69900 at ‘imagine apple store’, chandigarh to buy ab iphone on 9th march, 2020. There was an offer of ₹6000 cashback which was to be credited after 120 days of purchase.
          I have not received the promised cashback yet, even though 120 days have been completed on 9th july, 2020.

          Kindly let me know if any details are required.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Bhupain Singhmar
            Jul 13, 2020
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            Purchased an ipad from reliance digital in february using a hdfc credit card with an offer of 3000 rupees cashback within 120 days.
            It hasn't been provided as of yet.
            Dated july 13th, 2020
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Abhi Vashisht
              Jul 13, 2020
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              Address: Vpo jarot teh jawali

              Cancellation of one assist membership
              I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number without my concern on date:18/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

              Oneassist relationship number
              Name :- abhishek vashisht
              Mob no: [protected]
              Cradit card ending no : 0791
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                sandy296
                Jul 13, 2020
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                I have bought my iphone11 with hdfc bank debit card on 04-feb-2020 in mohali. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days.. Hope this issue gets resolved and cashback will be credited as soon as possible.
                Jul 24, 2020
                Complaint marked as Resolved 
                Received cashback
                HDFC Bank customer support has been notified about the posted complaint.
                Jul 16, 2020
                Updated by sandy296                 This is worst bank service, not update till know
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                  S
                  samit00123
                  from Powai, Maharashtra
                  Jul 13, 2020
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                  Address: 15 Shree Vihar, Near Kanchan Bihar Jain Mandir Vijaynagar Jabalpur MP 482001

                  Dear Sir/ Madam,
                  I Samit Mohan Sinha had been approached by HDFC Vijay Nagar branch Jabalpur, Madhya Pradesh on 29th may 2020, for HDFC LIFE sanchay Par of [protected]@INR 200000/ annum.My policy number is 22604615. I mailed to HDFC LIFE which is [protected]@hdfclife.com for termination of my policy before the free locking period I.e on 6 th June 2020 and send all the relevant documents they have asked for processing of my refund in my saving account. Since then I send numerous mails to refund the money as I desperately need money to run my family expenses. Due to covid 19'my earning has stopped and I have to pay the money which I have lend from many people's.
                  I request you to kindly take the necessary action so that I can get my refund at the earliest to relieved myself.

                  Many Thanks
                  Samit Mohan Sinha
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 13, 2020
                  Updated by samit00123                   Dear sir/ madam,
                  I samit mohan sinha had been approached by hdfc vijay nagar branch jabalpur, madhya pradesh on 29th may 2020, for hdfc life sanchay par of [protected]@inr 200000/ annum. My policy number is 22604615. I mailed to hdfc life service department for termination of my policy before the free locking period i. E on 6 th june 2020 and send all the relevant documents they have asked for processing of my refund in my saving account. Since then i send numerous mails to refund the money as i desperately need money to run my family expenses. Due to covid 19'my earning has stopped and i have to pay the money which i have lend from many people's.
                  I request you to kindly take the necessary action so that i can get my refund at the earliest to relieved myself.

                  Many thanks
                  Samit mohan sinha
                  [protected]
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                    H
                    Heertheeswaran V
                    Jul 13, 2020
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                    I recently purchased a product on amazon. Ae, on july 5th, 2020 using my hdfc debit card for 2709.99 uae dirhams. The amount was debited and i also received the product on july 6th, 2020. But on july 10th, 2020, there was a transaction happend for same amount without my knowledge. I did not get any sms or otp for that. I have also reported this issue to amazon. Ae. They wanted me to check with the bank, stating that they did not initiate that transaction. I want this to be resolved and refunded asap.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Priyadarsini Jena
                      Jul 13, 2020
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                      Address: izzat nagar,kondapur, near Hyundai showroom,aurobindo realty

                      Money got deducted but atm machine did not dispense cash.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        verma1991
                        Jul 13, 2020
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                        Address: H.no 13 Gali no. 6A nehar Par karuna nagar new indira complex Faridabad-121002

                        Dear sir,

                        We have applied moratorium request in hdfc bank for my personal loan a/c no. 49101015 in the month of june-2020 to july-2020 but sir hdfc bank after applied moratorium request my emi deduct on dated 04.6.2020 & 04.07.2020 but we have not sufficient fund in my account in month june than hdfc bank present ecs 2 times and my saving axis bank charged ecs bounce charges 2 times 500*2=1000/- (Excluding gst 18%).

                        So i requested to please reverse my emi amount 11051/- in my account from hdfc bank and also reverse my ecs bounce charges or provide moratorium confimation mail than i will provide to my axis bank and it will wave off my charges.

                        Regards

                        Sudeep verma
                        [protected], [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          ashwin6952
                          Jul 13, 2020
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                          Hdfc netbankign is not working for more than a week. It gives me error that site took too long to respond. On trouble shoot, it says my internet is working fine but the source site - hdfc netbanking - is not responding. Hdfc mobile app is also not working.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Dilip S Gowda
                            Jul 13, 2020
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                            Flipkart has processed my refund on 4th of july and i was supposed to receive the refund by 9th of july. However, i have not received any refund as of 13 july.

                            Also, on 7th of july, i have been charged an amountpf rs. 99 + gst as emi processing charge and a loan has been activated on my credit card.

                            I have been trying to reach to hdfc customer care and was never connected to any agent.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sumit Biswas 123
                              Jul 13, 2020
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                              I recently cancel an order from amazon the price value is rs14190.
                              I also receive a message from hdfc bank that amount "has been credited reversed by amazon."
                              But i still not receive any amount on my hdfc bank account.
                              Could you please take a look and let me know.

                              My hdfc account number: [protected]
                              Name: sumit biswas
                              HDFC Bank customer support has been notified about the posted complaint.
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                                G
                                Gagan2411
                                Jul 13, 2020
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                                I bought iphone 11 on 9th march with hdfc regalia first credit card from the apple store in paschim vihar. It's been more than 120 days and i still didn't got the cashback.

                                My email id-gpreet. [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  Ritik1431
                                  from Noida, Uttar Pradesh
                                  Jul 13, 2020
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                                  Sir my account is open 18 days ago. But my welcome kit is not provided plzz immediately provide my welcome kit
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    B
                                    B Komal
                                    Jul 13, 2020
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                                    I have not received the refund for 2 amazon orders refunded by amazon. It is stuck at the bank`s end. I have tried contacting the customer support of the bank but they are not responding to any emails, escalations, and phone calls.
                                    It has been a very disappointing experience with hdfc. They have even not replied to amazon for the refund reference number for both the orders.

                                    Please credit my refund. The order id is[protected] and amount is rs. 680/-

                                    I have raised a complaint and escalation online on hdfc website as well. It has been a week no reply. The reference number for complaints are hbl=[protected] and hbl=[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Rahul Sudeendra
                                      Jul 12, 2020
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                                      Address: #27 4th Cross Muneshwara Layout , Attur Yelahanka New Town

                                      Hello team,

                                      I had purchased iphone 11 on 21 february 2020 at croma store on my debit card emi billing 69000 thousand
                                      My debit card number : [protected]
                                      My name rahul k s
                                      Ph [protected]
                                      My account number [protected]

                                      I was promised to get a cashback of 6000/ rupees after 120 days its more than 130 days now i still haven't received my cashback as promised by hdfc bank i have check my statement too. Kindly please revert me back or call me and let me know why is there a delay in my cashback and let me know when it will be credited as i need this asap please escalate i am not able to contact any customer service due to corona issue call is not getting connected and bank people has suggested to mail you please respond this mail with priority...

                                      Thanks,
                                      Rahul
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        D
                                        dheeraj633
                                        Jul 12, 2020
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                                        Purchased iphone-11 on 29-feb-2020. Cashback scheme of 6000 within 120 days was applicable. Never received the cahsback. Today is 12-july-2020. Kindly resolve.
                                        HDFC Bank customer support has been notified about the posted complaint.
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