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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 386

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R
RajeshJindal123456789
Jun 28, 2020
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I got my hdfc regalia credit card on 9.6.2020. But my credit card auto debit rs.1399 on 26.6.2020 on account of one assist mfee without my knowledge and even without any message of deduction. This shows that the bank is ceating and making fool. Kindly help me to get refund rs.1399 charged without any reason. My contact number is[protected].
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Rajesh,
We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist
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    himanshupaliya
    Jun 28, 2020
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    Booked two flights at ixigo portal where there was an offer of 10% cashback (Max. 3000) on payments via hdfc bank debit cards.
    So i booked two flights on 16/12/20119 (One for rs. 11335 and another for rs. 18908) for which i would have received 10% cashback (Max 3000) within 90 working days from the date of booking confirmation but till date i am yet to receive the cashback.

    Please credit the cashback and resolve the issue.

    Regards,
    Himanshu
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      F
      Francies david
      Jun 28, 2020
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      Address: N0.59 kakan nagar 3th cross street adambakam chenai 600088

      Cancell and refund my money back to my credit card

      Iam francies david
      Iam hdfc credit card holder
      My card endng num 3706
      My register mob [protected]
      Mail id [protected]@gmail.com

      Kindly iam want to cancel the one assist mfee activation policy from my credit card endng 3706
      I have not requested to avail this policy.
      Please cancel my policy i don't want to continue this plan and please refund my money back in credit card.
      My mobile number is [protected]

      Already iam make cal to customer care and im send mail to hdfc complaint website
      But no respnce
      Kindly cancel the plan and refund my money befre the july 6/07/2020
      My credit card payment date before that clear and slove the problem
      And
      Iam hdfc salary acount holder
      If the cant cancel means
      Surely im closure my acount
      Everythng kindly slove that prblm

      Cancel the plan and dont make anymoney in my credit card ending 3706

      Please do this as soon as possible.

      Thanks
      Francies david
      Email id: [protected]@gmail.com
      [protected]
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vikash Sherpa
        Jun 28, 2020
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        Address: Shillong, Meghalaya

        Dear team,

        I have an outstanding amount due to the bank that i have to pay the bank and i am willing to pay but please make this convenient for me. I cannot pay the principal amount in one go. You have put a lien of 81000 in my account which is huge for me to pay in one time. Please remove the lien from my savings account. I get less salary and i am the only working person in family. Last month also my whole salary was deducted and if you continue deducting every month than i will be in a worst situation.

        Please set up a monthly emi plan for me so i can clear the dues and also save for my monthly family expenses.

        Ac no - [protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          asha sanghvi
          from Mumbai, Maharashtra
          Jun 28, 2020
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          Address: Mumbai

          From march onwards all documents and agreements signed with processing fees.
          Thay not reply
          I complained than 15 times through mail
          But they all r sleeping or effected by virus
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            bhanubhargavsahoo
            Jun 28, 2020
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            Hdfc team,

            I want to report the bad experience / misguiding /negligent and arrogant behaviour of your hdfc loan department guys.

            I have a serious complaint against the loan that i have availed reference id[protected] earlier this month with hdfc.

            First of all your agent named ram - mobile no. +[protected] had misguided with the interest rate he told me the interest rate is 10.75 % and the loan is processed at 11 %, i have tolerated after that he did not give me the loan break up.

            I have tried to call him multiple times but no he did not pick up my calls,, i had to call him from another no. Like a theif to know about the loan terms and conditions.

            A person named ramesh +[protected] called me for verification, i had requested to hold off the loan, but he said the loan cannot be put on hold.. So that is one wrong information.

            And after the loan is disbursed i saw rs 6500 got deducted as loan insurance premium.

            No one informed me about the loan premium neither ram nor ramesh.

            Both ram and ramesh said only 1769 processing fee will be deducted and nothing apart from that.
            I have call recordings.

            Then i got the contact no. Of the sm - santhosh - [protected] i had explained all the story to him again.

            Santhosh is polite and he was explaining me the benefits of loan insurance premium. But what is the point in explaining the benefits after sticking it to me without my knowledge. - he said necessary steps will be taken and he connected me to

            Unit head sunil[protected]

            Sunil says he loan insurance premium is mandatory... :) he confidently gives me wrong information to mislead me again.. Is this the way hdfc treats customers?

            I have availed a couple of other loans from other banks,, and no bank charged me loan insurance premium,, sunil confidently misguides me saying loan insurance is like car insurance which is mandatory for every car.. :) but i am not dumb enough, i had to tell him that there insurance on car, but there is no insurance to the car loan that i took.

            Wanted to re iterate — ramesh +[protected] who called me for verification also did not inform me of the loan insurance premium,,, i had to beg ram and ramesh to share the loan break up.

            So basically,, most of the above guys except santhosh,, are disgusting and tried to misguide me..

            Now i want my loan insurance premium to be refunded to me back at any cost... As per the word of mr/,... Sunil

            This is not the matter of just 6500,, but the bad experience that you guys gave me for 2 weeks.

            I will go to consumer court,, if corrective action is not taken on these guys and if my amount is not refunded.

            Regards,

            Bhanu
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              ramanujand
              Jun 27, 2020
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              Address: Mumbai

              I have bought my iphone 11 128 gb with hdfc bank credit card on 6th february 2020 from apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days), i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible. If its not resolved then i will lost my faith with hdfc bank for any future transaction.
              +2 photos
              Jul 17, 2020
              Complaint marked as Resolved 
              Resolved
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                ramanujanDP
                Jun 27, 2020
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                Address: Mumbai

                I have bought my iphone11 with hdfc bank debit card on 6/2/2020 in apptronix mumbai using my hdfc bank credit card. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                +5 photos
                Jul 17, 2020
                Complaint marked as Resolved 
                Refunded
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Customer Assistance
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Customer Assistance
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Customer Assistance
                ramanujanDP's [Complaint's author] reply, Jun 28, 2020
                What will be the reference number in this regard
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                  D
                  Dawood_90
                  Jun 27, 2020
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                  When i am trying to rest ipin, it says account locked for user. I retried the same after waiting for a week. Still same issue. When i called for ivr, it ask me to visit branch which is not possible due to covid situation
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    Gourav Nohra
                    Jun 27, 2020
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                    I bought iphone on 11 nov, 2019. Till now cashback not recieved. It have been more 6 months.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      abh123m
                      Jun 27, 2020
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                      I have purchased iphone 11 dated 26 february 2020. It's been more than 120 days but the cashback of 6000/- is still not recieved. I hope this gets resolved quickly.
                      +1 photos
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                        # Music
                        Jun 27, 2020
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                        Mistakenly, i have done a recharge on a wrong mobile no. Through hdfc payzapp. I would like to file a recharge reversal and refund request for the transaction.
                        +1 photos
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                          L
                          Lovekesh Kothari
                          Jun 27, 2020
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                          Address: E-1, SHRIPAL NAGAR, MANDIA ROAD, PALI 306401 RAJASTHAN

                          Dear sir

                          I had requested for a cheque book from my current account number [protected] under net banking on 8 or 9 june 2020.

                          But even today, till 27 june 2020, i have not received the cheque book.

                          And please do not stop my complaint by writing in the reply of this mail that your cheque book is late due to covid-19.

                          You just tell me that on which date you have sent my cheque book & from which courier u have sent it, & when will i get it? And if it is not sent, when will it be sent?

                          Please give me all details as soon as possible.

                          Thanking you.

                          From :
                          Bharti kothari
                          Prop. : vinayak process
                          E-1, shripal nagar
                          Mandia road
                          Pali 306401 (Rajasthan)
                          Mob. : [protected]

                          A/c no. :[protected]

                          Customer id :[protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            pljadeja
                            Jun 27, 2020
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                            Address: रेल्वे क्वाटर नंबर 124/B,रेल्वे लोको कॉलोनी जामनगर मैन रोड,राजकोट PIN-360006

                            I am a parakram singh jadeja son, lakhdhir singh jadeja railway security force rajkot post, i have taken a loan of rs. 1200000 on 18.03.2019 under home loan no[protected]. My annual income is rs. 600000 / - i have completed the subsidy. The document was submitted to hdfc bank 150 fit ring road branch rajkot on 07.04.2020, but till date i have not received the subsidy received by the pradhan mantri awas yojana, in this regard, i have directly met the bank manager but many times he did not make me aware of the reality and came with me indecently, please sir, please give me all cds on my home loan, pradhan mantri awas yojana, so that i and my family will be able to get rid of these problems.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              K
                              Krish2020
                              Jun 27, 2020
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                              I purchased one mobile (19990 rs) on 24 jan 2020. And there was 10% cashback if paid via hdfc credit card. I have not received my 1990/- till 27 june. I tried contacting them on their call center/online complain. But no option to choose for such kind of issue. Finally posting my issue here.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              what is this
                              TT[protected
                              where is the reference number
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                                V
                                Varuun Dhall
                                Jun 27, 2020
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                                Address: India

                                177/- has been charged against my account this is not acceptable. If bank does that appropriate things regarding charges then it’s harrasment to clients like me... I need refund of it

                                My account no [protected]

                                My address is ludhiana
                                Bank branch hdfc bank ferozegandhi market
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Jun 27, 2020
                                Updated by Varuun Dhall
                                Please remove my number, account no from public domain
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                                  G
                                  Giselle Pereira
                                  Jun 27, 2020
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                                  Resolved

                                  I recently received my new hdfc emi card.
                                  Received a text saying
                                  "dear cardmember, oneassist membership fee has been debited on your card ending 4333. Membership will be processed and welcome kit dispatched shortly."
                                  I did not apply for any membership. And this was done without my consent.
                                  Kindly cancel the membership and revert the amount at your earliest.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  I need to know why One assist has deducted money from my credit card without my consent. Kindly look into this matter.
                                  Dear Giselle,
                                  We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist
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                                    A
                                    Anurup Majumder
                                    Jun 27, 2020
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                                    Address: 26/2, RAMKALI MUKHERJEE LANE SINTHEE, MALIRBAGAN MATH

                                    I am not receiving otps in my international number even after bank confirmed the change
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    No one helps in HDFC Bank
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                                      K
                                      karan katoch
                                      from Delhi, Delhi
                                      Jun 27, 2020
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                                      Hi,

                                      I have paid all the overdues then why bank has again put a hold of rupees 185k i am a salaried person and i have medical issues but still you guys are putting a hold even i have paid whole amount. Therefore please remove the hold
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        lovishkhanduja
                                        from Bengaluru, Karnataka
                                        Jun 26, 2020
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                                        The hdfc bank has put a hold on my funds of rupees 486.51 as mi revenue hold through gefu, account details is
                                        Account number: [[protected]*]
                                        Ifsc: hdfc0002870
                                        Branch: brookefields
                                        Account type: salary account
                                        The customer service is not able to give any info on this.
                                        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

                                        If this is because of not maintaining account balance because i move my amount to different account as soon as i get salary. Then please note this is a salary account and deduction on salary account is not permitted.
                                        +1 photos
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jun 26, 2020
                                        Updated by lovishkhanduja
                                        I[censored] search also on google on top under HDFC bank website itself it shows there is no minimum balance to maintain for Salaried account i.e. it is a Zero amount balance account. Then why there is a deduction happened?????
                                        Jul 03, 2020
                                        Updated by lovishkhanduja
                                        what kind of deductions you ppl are making in my HDFC account. It is a salary account and as per guidelines no active salary account should be charged for minimum account balace.

                                        Again i had deduction of rs 103.49 on 15th June 2020
                                        and rs 486.53 on 2nd July 2020.

                                        Can someone respond on my query.

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