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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 386

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D
Dinesh Guram
Jul 1, 2020
Resolved
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Hdfc hold my fund 3450 under mirevenue hold through gffu ansd also charge ach return charges 4 time
Ac no is :[protected]
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Rdxsharmaa
    Jul 1, 2020
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    I have purchased iphone 11 in the month of february but i didn't received my cashback amount as per the offer. Note:- 120 days are completed.
    HDFC Bank customer support has been notified about the posted complaint.
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      Pratiksha Prajapati
      Jul 1, 2020
      Resolved
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      Resolved

      Today 1 jul 20, i am a transaction at dmart thergaon pune of 2178.37, amount get deducted from my account but not received at recipient end due to connection error. The transaction got failed. As per their information i will get a instant refund of that money from bank side, but the same didn't happened. Request to check for the transaction and process the refund.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        V
        Vanaj Nayak
        Jul 1, 2020
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        Purchase date : 5th january 2020
        Client : home center (Life style internationabangalore)
        Offer : 10% cashback on purchases above 2499 (Attached image below)
        Transaction amount : 84622

        It's been 180 days now.. Where is the cashback?
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          arpitrawat2286
          Jul 1, 2020
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          Hi,

          I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

          I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

          It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

          Please check and inform me why i haven't received any cashback on my credit card.

          Bank details are as follows:

          Account holder: arpit rawat

          Regards,

          Arpit rawat
          Email [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
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            arpitrawat2286
            Jul 1, 2020
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            I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

            I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

            It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

            Please check and inform me why i haven't received any cashback on my credit card.

            Transaction message is attached int mail itself.

            I have also tried contacting hdfc by email but they have not replied yet.

            Regards,

            Arpit rawat

            [protected]@gmail.com
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            arpitrawat2286's [Complaint's author] reply, Jul 1, 2020
            The reference number is hidden in the above mentioned comment
            I have sent a mail to you guys on Jul 11th and today also on [protected]@hdfc.com
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              S
              Somesh000007
              Jul 1, 2020
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              recurring : 5.90 rupees deduction from my hdfc account

              Hi,

              I have seen regular deduction of 5.90 rupees from my hdfc account with cheque number starting with mir.
              I am worried about it. Can anyone help me to understand it?

              Thanks,
              Somesh...
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              M
              Madan081
              Jul 1, 2020
              Resolved
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              Resolved

              Mere credit card ending 8532 mein june month ki statment mein 04/06/2020 ko 25000 rs ki payment galat deduct ki gayi hai joki refund karein

              Madan saini

              [protected]
              Jul 23, 2020
              Complaint marked as Resolved 
              Complaint Resolved
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Madan081
                Jul 1, 2020
                Resolved
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                Resolved

                Address: H.NO.87 A MANAKPUR DEVI LAL COLONY PINJORE DISTT.PANCHKULA HARYANA

                Shriman ji

                Mera hdfc account no.[protected] hai jisha main credit card use karta hu, credit card ending 8532. Credit card ke june month ki statment mein 04/06/2020 ko 25000 ki payment galat deduct ki gayi hai joki refund karein.
                Maine apni hdfc life insurance policy no. 19349714 ke yearly premium ki payment 25000 rs 03/06/2020 ko ki thi.
                Mere hdfc credit card se 04/06/2020 ko 25000 ki jo payment deduct ki gayi hai usko please refund karein.
                Main apni june month ki credit card payment statment ka screenshot laga raha hu meri help karein

                Regard

                Madan saini

                [protected]
                Jul 23, 2020
                Complaint marked as Resolved 
                I AM HAPPY MY COMPLAINT WAS RESOLVED BY HDFC BANK SUCESSFULLY
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 03, 2020
                HDFC Bank Customer Care's response
                Dear Customer,

                We request you to refer to the below link and write to us on the queries to enable us to assist you.
                https://bit.ly/2ZAWlNM

                -Zubin
                HDFC Bank Customer Assistance
                Jul 23, 2020
                Updated by Madan081
                Unblock UPI

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                  S
                  saurabh05061996
                  Jul 1, 2020
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                  Resolved

                  Cancellation of one assist membership
                  I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2390 without my concern on date:30/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

                  Oneassist relationship number : 10855640
                  Name :- saurabh rathore
                  Mobile no. :- [protected]
                  Credit card number ending :- 2309
                  Jul 1, 2020
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Saurabh,
                  We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
                  Dear Saurabh,
                  We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
                  Dear Saurabh,
                  We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist
                  Dear Saurabh,
                  We tried connecting with you on your registered contact number. Rest assured, the plan is canceled and the service request #6486148 is initiated along with your refund. Kindly note, the same shall be credited to within the next 5 - 7 working days - Nitesh, Team OneAssist.
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                    D
                    divya_ms
                    Jul 1, 2020
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                    Hello,

                    I purchased a card for rs. 6500 for a colleague as a farewell gift. My colleague, however, has not received it. It was supposed to be delivered by 23rd june, 2020. It is now the 1st of july. I have tried reaching out to hdfc multiple times, but no response from on email or via call. About 6 o[censored]s put in this money to say goodbye to our friend who is in dire need of this amount. Please help us.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Shashank Triwedi
                      Jul 1, 2020
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                      Resolved

                      Address: C-11 new ashok nager new Delhi

                      I'm paid my lic policy on 26 may but again my amount deducted on 19 june 2020 from my credit and contact to hdfc customer care many time but call not connected and response from bank side.

                      Policy number[protected]
                      Amount-5992.87
                      Transaction id-txhc84483222
                      Call back number-[protected]

                      Thank you,
                      Shashank triwedi
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 02, 2020
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        saurabh8591
                        Jul 1, 2020
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                        I purchased an iphone 11 on 2/2/20 with my hdfc credit card and they promised to pay cashback of 6000 after 120 days. It has been more than 120 days and i have still not received any cashback.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          shalini Ramkumar
                          Jul 1, 2020
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                          Address: 119/54, Sasthri nagar, Sirumugai Road, Karamadai, coimbatore - 641104, Tamil Nadu

                          Hello, i wanted to address my concern that hdfc bank's credit card division has debited my salary account for rupees5300 # 501003*56162 without my authorisation on 30th june 2020. I dont have any credit card dues or any emi dues. But bank debited the amount from my account. This is very bad that bank access my account without my permission. I want my cash to be credited to my salary account. My customer id is[protected]. I tried many times to contact the customer care but they are not connecting the call.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shivam Bhargav
                            Jul 1, 2020
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                            I have bought apple ipad 7th gen from apple store on 25th feb usung hdfc debit card and a cashback of 3000 is to credited within 120 days and now its been more than 120 days so how can i get my cashback
                            HDFC Bank customer support has been notified about the posted complaint.
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                              B
                              Bitoo.prk
                              Jun 30, 2020
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                              I have bought my iphone xr on dc emi with hdfc bank debit card on 01/03/2020 by in jaipur with swiping my card on shop. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is 120th day today. I have asked to shopkeeper, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Arvinder
                                Jun 30, 2020
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                                I purchased a samsung refrigerator with payment through hdfc. My total cashback amount was 1848 but received only 1200. Now samsung representative told to takeup with hdfc bank, but they not respond. Kindly resolve.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Anjali gupta007
                                  Jun 30, 2020
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                                  Hi,
                                  My moratorium got activated by itself and i have been trying to deactivate this for last 2 months by reaching hdfc via mail and calls but they are not responding to my calls or mails.
                                  I am not going to pay any interest on my card since this is hdfc fault and not mine. I have been trying everything from my side to close this. Please help to resolve this issue.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 16, 2020
                                  Updated by Anjali gupta007
                                  I haven't received any update from Bank. Please help
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                                    divyageorge34
                                    Jun 30, 2020
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                                    [Resolved] HDFC Bank — MI revenue hold through gefu

                                    1 Review
                                    India
                                    divyageorge34 on Jun 20, 2020

                                    The hdfc bank has put a hold on my funds of rupees 589.40 as mi revenue hold through gefu,
                                    Branch: sarita vihar
                                    Account type: salary account
                                    The customer service is not able to give any info on this.
                                    First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      HemantDalia
                                      Jun 30, 2020
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                                      Car didn't move an inch on 30th june and you charged me 345 for what? Nothing.

                                      I did travel on 28 june and I was charged right for it.

                                      I will need a refund of 345₹
                                      HDFC Bank customer support has been notified about the posted complaint.
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