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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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HDFC Bank reviews & complaints page 386

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Dear Team,
I had purchased an iphone 11 on 11-Feb-2020 and i am eligible for 6000 rupees cashback as i have purchased my iphone through HDFC debit card it was clearly written on credit Card slip about the cashback.
And, this cash back was supposed to get credited within 120 days from the transaction month and this time period has already crossed and still didnt get any amount.
so, requesting you kindly look into matter and suggest whom to contact for the same.

Regards
Pratul Goel

HDFC Bank customer support has been notified about the posted complaint.

Jul 01, 2020

Updated by Pratulgoel88 My Email Id is [protected]@gmail.com for any communication.

Jul 16, 2020

Updated by Pratulgoel88 Still no reply, pls let me know when I will recieve the cashback.

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I have done a purchase using HDFC credit card and it was mentioned that i will get get cashback of 10% within 90 days of transaction. But i have not received even after 120 days.
Customer care/phone banking people are not available to take complaints. Online portal has all other options to complain on but this topic is not available.

HDFC Bank customer support has been notified about the posted complaint.

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Address: Gond Plot Subhash Square Behind Lambat Advocate Wardha.

Dear team,

Please help on below issue.

In my salary account Mi revenue GEFU hold for amount of Rs 830.65 .

What can i do for removing hold transaction.

Account No - [protected]

Name - Pankaj Arsad

HDFC Bank customer support has been notified about the posted complaint.

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Sir
Third-party has call up me and the asked pay the money for the appointment and to get the job
We have paid them RS-3750 and leter on we found that the letter which they sent me is not correct.
Sir plz help me to solve this problem
They ask me to pay on this account number
A.c holder name: Satish dhiman
A.c number : [protected]
I.f.s.c code : KKBK0000218
There number is Amit...

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Address: Hdfc pegadapalli

Dear hdfc bank
I request you kindly resolve an issue about revenue hold of 20, xxxx
.
The amount was not belongs to me
The amount transfer by my institute correspondent for his construction purpose of 1 lakh
In that 28000 was hold.. As my revenue hold through gefh
I request you please un hold that amount
..
I will pay penalties when i receive my salary

Please understand

A/c:
[protected]

Thank you
If

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I am hdfc bank credit card holder and my credit card number ending 9809. I had reported the fraud of purchase from my card and asked to block it, that time they told me about one assist and they told total fee will be rs.1899 for one year but now they debit rs. 2999.in the statement of my credit card due to pay on 12 july 2020. I don’t want to be continue this service further. So kindly cancel it and refund the amount debited.

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Kulwinder Singh, We regret the inconvenience caused. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist

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Hello team,

I see there is a unauthorized charges on my account today (July 1st) of rs.1239.00 with reason "inter-brn cash chg incl gst"

How can this be done without uninformed??

Customer i'd:[protected]
Mobile number: [protected]

Need an immediate response

Thanks

Jul 2, 2020

Complaint marked as Resolved

This is a fucking scam..they called me and sent an OTP for me IPIN re-generation be care full guys Don't post any account details

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Hdfc hold my fund 3450 under mirevenue hold through gffu ansd also charge ach return charges 4 time
Ac no is :[protected]

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have purchased iphone 11 in the month of february but i didn't received my cashback amount as per the offer. Note:- 120 days are completed.

HDFC Bank customer support has been notified about the posted complaint.

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Today 1 jul 20, i am a transaction at dmart thergaon pune of 2178.37, amount get deducted from my account but not received at recipient end due to connection error. The transaction got failed. As per their information i will get a instant refund of that money from bank side, but the same didn't happened. Request to check for the transaction and process the refund.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Purchase date : 5th january 2020
Client : home center (Life style internationabangalore)
Offer : 10% cashback on purchases above 2499 (Attached image below)
Transaction amount : 84622

It's been 180 days now.. Where is the cashback?

HDFC Bank customer support has been notified about the posted complaint.

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Hi,

I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

Please check and inform me why i haven't received any cashback on my credit card.

Bank details are as follows:

Account holder: arpit rawat

Regards,

Arpit rawat
Email [protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

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I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

Please check and inform me why i haven't received any cashback on my credit card.

Transaction message is attached int mail itself.

I have also tried contacting hdfc by email but they have not replied yet.

Regards,

Arpit rawat

[protected]@gmail.com

HDFC Bank customer support has been notified about the posted complaint.

View replies

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

arpitrawat2286's [Complaint's author] reply, Jul 1, 2020

The reference number is hidden in the above mentioned comment

A

arpitrawat2286

Jul 1, 2020

I have sent a mail to you guys on Jul 11th and today also on [protected]@hdfc.com

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Hi,

I have seen regular deduction of 5.90 rupees from my hdfc account with cheque number starting with mir.
I am worried about it. Can anyone help me to understand it?

Thanks,
Somesh...

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Mere credit card ending 8532 mein june month ki statment mein 04/06/2020 ko 25000 rs ki payment galat deduct ki gayi hai joki refund karein

Madan saini

[protected]

Jul 23, 2020

Complaint marked as Resolved

Complaint Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Address: H.NO.87 A MANAKPUR DEVI LAL COLONY PINJORE DISTT.PANCHKULA HARYANA

Shriman ji

Mera hdfc account no.[protected] hai jisha main credit card use karta hu, credit card ending 8532. Credit card ke june month ki statment mein 04/06/2020 ko 25000 ki payment galat deduct ki gayi hai joki refund karein.
Maine apni hdfc life insurance policy no. 19349714 ke yearly premium ki payment 25000 rs 03/06/2020 ko ki thi.
Mere hdfc credit card se 04/06/2020 ko 25000 ki jo payment deduct ki gayi hai usko please refund karein.
Main apni june month ki credit card payment statment ka screenshot laga raha hu meri help karein

Regard

Madan saini

[protected]

Jul 23, 2020

Complaint marked as Resolved

I AM HAPPY MY COMPLAINT WAS RESOLVED BY HDFC BANK SUCESSFULLY

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2020

HDFC Bank Customer Care's response Dear Customer,

We request you to refer to the below link and write to us on the queries to enable us to assist you.
https://bit.ly/2ZAWlNM

-Zubin
HDFC Bank Customer Assistance

Jul 23, 2020

Updated by Madan081 Unblock UPI

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Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 2390 without my concern on date:30/06/2020. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 10855640
Name :- saurabh rathore
Mobile no. :- [protected]
Credit card number ending :- 2309

Jul 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We have forwarded your case to the relevant team. We regret the inconvenience caused to you. Kindly allow us 24 business hours to process your request and connect with you - Nitesh, Team OneAssist

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 1, 2020

Dear Saurabh,
We tried connecting with you on your registered contact number. Rest assured, the plan is canceled and the service request #6486148 is initiated along with your refund. Kindly note, the same shall be credited to within the next 5 - 7 working days - Nitesh, Team OneAssist.

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Hello,

I purchased a card for rs. 6500 for a colleague as a farewell gift. My colleague, however, has not received it. It was supposed to be delivered by 23rd june, 2020. It is now the 1st of july. I have tried reaching out to hdfc multiple times, but no response from on email or via call. About 6 o[censored]s put in this money to say goodbye to our friend who is in dire need of this amount. Please help us.

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Address: C-11 new ashok nager new Delhi

I'm paid my lic policy on 26 may but again my amount deducted on 19 june 2020 from my credit and contact to hdfc customer care many time but call not connected and response from bank side.

Policy number[protected]
Amount-5992.87
Transaction id-txhc84483222
Call back number-[protected]

Thank you,
Shashank triwedi

Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I purchased an iphone 11 on 2/2/20 with my hdfc credit card and they promised to pay cashback of 6000 after 120 days. It has been more than 120 days and i have still not received any cashback.

HDFC Bank customer support has been notified about the posted complaint.

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