Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 388

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhirupdas086
Jun 29, 2020
Resolved
Report
Copy
Resolved

hdfc bank ach debit return charges

I have got a salary account in hdfc bank and signed up for ecs for my car loan emi’s from sbi bank. Everything was going fine until i took deferment on my car loan in sbi due to covid situation. But due to some glitch (As communicated by sbi), they tried to do ecs for the month of june. And due to low balance the money couldn’t go through. And after 10 days, i saw this ach debit return charges in my statement. Also i’ve been trying...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Indumathy Suresh
Jun 28, 2020
Resolved
Report
Copy
Resolved

Hi,
I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
Please take the action as soon as possible.
Thank you.
Aug 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to write to cc.[protected]@hdfcbank.com along with the transaction details and dispute form available at the below link to enable us to assist you https://bit.ly/38knetG

-Zubin
HDFC Bank Customer Assistance
Hi,
I have received a message from hdfc bank stating that "alert: 365rs spent via credit card xx7577 at hotstar1436370 on[protected]:21:5416 without pin/otp not you"? I didnot register my card with any hot star etc... My money got debited from my credit card account... Am not using that.. Please credit my money... I want my money back to my account
Please take the action as soon as possible.
Thank you.

Masudal Hossain
Return my money
Helpful
10 other people found this review helpful
10 found this helpful
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rahul poojari
    Jun 28, 2020
    Report
    Copy

    Amount wrongly deducted under dc intl pos txn markup + st from my act without my notice from june 1st till date.

    I've used debit card once for transaction via binomo trading app and now my binomo account is closed and its one months and till hdfc bank is debiting the amount every week.

    As per my understanding this is "txn - transaction. Markup - foreign currency markup. St - service tax. It is the foreign currency markup charges charged to your card for doing swiping your card at an international location.... Hdfc bank charges 3.5 of the transaction amount as a fee for using your debit card for a transaction in foreign currency."
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bency Anthony
      Jun 28, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: IFSC Code : HDFC0000080 Branch: Worli Sea Face Mumbai

      The hdfc bank has put a hold on my funds of rupees ₹2, 089.70 as mirevenue hold through gefu, account details is
      Account number: [protected]
      Ifsc code : hdfc0000080
      Branch: worli sea face
      Account type: salary account

      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

      Funds on hold
      Account number: [protected]
      As on date: 28 jun 2020
      Amount held by
      Hdfc bank (For mirevenue hold through gefu): ₹2, 089.70
      Aug 11, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2020
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your comments expressed and request you to contact our debt management executives at[protected] or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us to assist you.

      -Zubin
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        K.s.Rajesh
        Jun 28, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Kamaraj nagar, Avadi , Chennai 600071

        The hdfc bank has put a hold on my funds of rupees 1766.96 as mi revenue hold through gefu, account details is
        Name : raji. K
        Account number: *3262
        Ifsc: hdfc0000751
        Branch: pattabiram
        Account type: salary account
        The customer service is not able to give any info on this.
        First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 29, 2020
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Bejoy
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kavipriya97
          Jun 28, 2020
          Report
          Copy

          I paid eb bill through amazon. But my transaction got reversed immediately and i got a msg from hdfc bank that amount in credited to my account. I checked my online statement and it's not reflected in my account. When will it be recredited to my amount? Will it ever get reflected in my account?

          Ur transaction on hdfc bank debit/atm card ending 6835 for rs. 770.00 has been credited/reversed by amazon on[protected]:20:50:18
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Jun 28, 2020
            Resolved
            Report
            Copy
            Resolved

            Hi, my name is ankit mishra and i bought my iphone 11 in the month of november 2019 on 3rd and they asked me to wait for the cashback offer days which is 120days but today sitting in the month of june, i have still not got my cashback! This is the worst service i have ever experienced as it should be credited from bank side and now i need to contact for my cashback!!! Please look into this urgently and escalate this issue on a higher level!
            Aug 13, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 29, 2020
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              RajeshJindal123456789
              Jun 28, 2020
              Resolved
              Report
              Copy
              Resolved

              I got my hdfc regalia credit card on 9.6.2020. But my credit card auto debit rs.1399 on 26.6.2020 on account of one assist mfee without my knowledge and even without any message of deduction. This shows that the bank is ceating and making fool. Kindly help me to get refund rs.1399 charged without any reason. My contact number is[protected].
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Rajesh,
              We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                himanshupaliya
                Jun 28, 2020
                Report
                Copy

                Booked two flights at ixigo portal where there was an offer of 10% cashback (Max. 3000) on payments via hdfc bank debit cards.
                So i booked two flights on 16/12/20119 (One for rs. 11335 and another for rs. 18908) for which i would have received 10% cashback (Max 3000) within 90 working days from the date of booking confirmation but till date i am yet to receive the cashback.

                Please credit the cashback and resolve the issue.

                Regards,
                Himanshu
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  F
                  Francies david
                  Jun 28, 2020
                  Report
                  Copy

                  Address: N0.59 kakan nagar 3th cross street adambakam chenai 600088

                  Cancell and refund my money back to my credit card

                  Iam francies david
                  Iam hdfc credit card holder
                  My card endng num 3706
                  My register mob [protected]
                  Mail id [protected]@gmail.com

                  Kindly iam want to cancel the one assist mfee activation policy from my credit card endng 3706
                  I have not requested to avail this policy.
                  Please cancel my policy i don't want to continue this plan and please refund my money back in credit card.
                  My mobile number is [protected]

                  Already iam make cal to customer care and im send mail to hdfc complaint website
                  But no respnce
                  Kindly cancel the plan and refund my money befre the july 6/07/2020
                  My credit card payment date before that clear and slove the problem
                  And
                  Iam hdfc salary acount holder
                  If the cant cancel means
                  Surely im closure my acount
                  Everythng kindly slove that prblm

                  Cancel the plan and dont make anymoney in my credit card ending 3706

                  Please do this as soon as possible.

                  Thanks
                  Francies david
                  Email id: [protected]@gmail.com
                  [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vikash Sherpa
                    Jun 28, 2020
                    Report
                    Copy

                    Address: Shillong, Meghalaya

                    Dear team,

                    I have an outstanding amount due to the bank that i have to pay the bank and i am willing to pay but please make this convenient for me. I cannot pay the principal amount in one go. You have put a lien of 81000 in my account which is huge for me to pay in one time. Please remove the lien from my savings account. I get less salary and i am the only working person in family. Last month also my whole salary was deducted and if you continue deducting every month than i will be in a worst situation.

                    Please set up a monthly emi plan for me so i can clear the dues and also save for my monthly family expenses.

                    Ac no - [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      asha sanghvi
                      from Mumbai, Maharashtra
                      Jun 28, 2020
                      Report
                      Copy

                      Address: Mumbai

                      From march onwards all documents and agreements signed with processing fees.
                      Thay not reply
                      I complained than 15 times through mail
                      But they all r sleeping or effected by virus
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bhanubhargavsahoo
                        Jun 28, 2020
                        Report
                        Copy

                        Hdfc team,

                        I want to report the bad experience / misguiding /negligent and arrogant behaviour of your hdfc loan department guys.

                        I have a serious complaint against the loan that i have availed reference id[protected] earlier this month with hdfc.

                        First of all your agent named ram - mobile no. +[protected] had misguided with the interest rate he told me the interest rate is 10.75 % and the loan is processed at 11 %, i have tolerated after that he did not give me the loan break up.

                        I have tried to call him multiple times but no he did not pick up my calls,, i had to call him from another no. Like a theif to know about the loan terms and conditions.

                        A person named ramesh +[protected] called me for verification, i had requested to hold off the loan, but he said the loan cannot be put on hold.. So that is one wrong information.

                        And after the loan is disbursed i saw rs 6500 got deducted as loan insurance premium.

                        No one informed me about the loan premium neither ram nor ramesh.

                        Both ram and ramesh said only 1769 processing fee will be deducted and nothing apart from that.
                        I have call recordings.

                        Then i got the contact no. Of the sm - santhosh - [protected] i had explained all the story to him again.

                        Santhosh is polite and he was explaining me the benefits of loan insurance premium. But what is the point in explaining the benefits after sticking it to me without my knowledge. - he said necessary steps will be taken and he connected me to

                        Unit head sunil[protected]

                        Sunil says he loan insurance premium is mandatory... :) he confidently gives me wrong information to mislead me again.. Is this the way hdfc treats customers?

                        I have availed a couple of other loans from other banks,, and no bank charged me loan insurance premium,, sunil confidently misguides me saying loan insurance is like car insurance which is mandatory for every car.. :) but i am not dumb enough, i had to tell him that there insurance on car, but there is no insurance to the car loan that i took.

                        Wanted to re iterate — ramesh +[protected] who called me for verification also did not inform me of the loan insurance premium,,, i had to beg ram and ramesh to share the loan break up.

                        So basically,, most of the above guys except santhosh,, are disgusting and tried to misguide me..

                        Now i want my loan insurance premium to be refunded to me back at any cost... As per the word of mr/,... Sunil

                        This is not the matter of just 6500,, but the bad experience that you guys gave me for 2 weeks.

                        I will go to consumer court,, if corrective action is not taken on these guys and if my amount is not refunded.

                        Regards,

                        Bhanu
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ramanujand
                          Jun 27, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai

                          I have bought my iphone 11 128 gb with hdfc bank credit card on 6th february 2020 from apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days), i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible. If its not resolved then i will lost my faith with hdfc bank for any future transaction.
                          Jul 17, 2020
                          Complaint marked as Resolved 
                          Resolved
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            ramanujanDP
                            Jun 27, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mumbai

                            I have bought my iphone11 with hdfc bank debit card on 6/2/2020 in apptronix mumbai using my hdfc bank credit card. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                            Jul 17, 2020
                            Complaint marked as Resolved 
                            Refunded
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Customer Assistance
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Customer Assistance
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Customer Assistance
                            ramanujanDP's [Complaint's author] reply, Jun 28, 2020
                            What will be the reference number in this regard
                            Helpful
                            Found this helpful?
                            3 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Dawood_90
                              Jun 27, 2020
                              Report
                              Copy

                              When i am trying to rest ipin, it says account locked for user. I retried the same after waiting for a week. Still same issue. When i called for ivr, it ask me to visit branch which is not possible due to covid situation
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gourav Nohra
                                Jun 27, 2020
                                Report
                                Copy

                                I bought iphone on 11 nov, 2019. Till now cashback not recieved. It have been more 6 months.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abh123m
                                  Jun 27, 2020
                                  Report
                                  Copy

                                  I have purchased iphone 11 dated 26 february 2020. It's been more than 120 days but the cashback of 6000/- is still not recieved. I hope this gets resolved quickly.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    #
                                    # Music
                                    Jun 27, 2020
                                    Report
                                    Copy

                                    Mistakenly, i have done a recharge on a wrong mobile no. Through hdfc payzapp. I would like to file a recharge reversal and refund request for the transaction.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lovekesh Kothari
                                      Jun 27, 2020
                                      Report
                                      Copy

                                      Address: E-1, SHRIPAL NAGAR, MANDIA ROAD, PALI 306401 RAJASTHAN

                                      Dear sir

                                      I had requested for a cheque book from my current account number [protected] under net banking on 8 or 9 june 2020.

                                      But even today, till 27 june 2020, i have not received the cheque book.

                                      And please do not stop my complaint by writing in the reply of this mail that your cheque book is late due to covid-19.

                                      You just tell me that on which date you have sent my cheque book & from which courier u have sent it, & when will i get it? And if it is not sent, when will it be sent?

                                      Please give me all details as soon as possible.

                                      Thanking you.

                                      From :
                                      Bharti kothari
                                      Prop. : vinayak process
                                      E-1, shripal nagar
                                      Mandia road
                                      Pali 306401 (Rajasthan)
                                      Mob. : [protected]

                                      A/c no. :[protected]

                                      Customer id :[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit