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2.9
Updated: May 26, 2026
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A
Atul Kharat
Jul 5, 2020
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The hdfc bank has put a hold on my funds of rupees 5298.67 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0000038
Branch: vasai east evershine branch
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
HDFC Bank customer support has been notified about the posted complaint.
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    G
    Gireesh T
    Jul 5, 2020
    Resolved
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    Resolved

    I have bought my iphone11 with hdfc bank debit card on 12/02/2020 in apptronix cochin. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Reply
    Gireesh T's [Complaint's author] reply, Jul 6, 2020
    where to get the reference number ?
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Reply
    Gireesh T's [Complaint's author] reply, Jul 6, 2020
    where will i get reference number ? reference number is mandatory to send details as per the link.
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      V
      Vijayarajkumar T
      Jul 5, 2020
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      From the last year December 2019 onwards, the bank is taking the amount continously. I don't know for what reason they are charging. I want my money back.

      Hdfc account details :
      Account number : [protected]
      Customer id :[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shubhamk1601
        Jul 5, 2020
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        I bought a new iPhone11 on 28th February
        When it comes to taking EMIs, bank need it on 5th of every month. But now when it’s bank’s turn to pay 6000 cashback as promised, where are they. Will they pay extra for the delay, like they charge for the delay in EMI deductions? Pathetic experience HDFC bank
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Ajesh Mani
          Jul 5, 2020
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          Today[protected] i recieved an alert msg from hdfc bank
          Alert msg - rs.199 spent via credit card xx (Last 4 digit no). At amazon1258399 on[protected]:52:48 without pin/otp. Not you? Call (No.)
          How can this be possible?
          I havent done any transactions
          Please resolve it as soon as possible.
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Amrutha Menon
            Jul 5, 2020
            Resolved
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            Resolved

            The hdfc bank has put a hold on my funds of rupees 571.34 as mi revenue hold through gefu, ac number is
            Account number:[protected]
            Ifsc: hdfc0002711
            Branch: info park
            Please provide me the information regarding this as am not able to reach the customer service as am out of country. Also please reverse the amount which is debited from my account.
            Aug 7, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 09, 2020
            HDFC Bank Customer Care's response             Dear customer,

            We would like to inform you that there are outstanding charges on your account to be recovered. Hence we request you to maintain sufficient balance in your savings account or transfer the same so that the charges can be recovered. For further assistance on the outstanding charges we request you to visit your account branch.

            -Nadia
            HDFC Bank Customer
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              P
              Pankaj pattar
              Jul 5, 2020
              Resolved
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              Resolved

              As i purchased a samsung mobile on reliance digital and they told me i would receive my cash back after 90 days and i have been waiting and it’s six months now that i haven’t received yet.. Customer support is also not fixing it yet.. Seriously worst cash back service from the hdfc team.. I really regret buying from the hdfc cards..
              Aug 12, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2020
              HDFC Bank Customer Care's response               Dear Customer,

              Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the offer details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                D
                Duke Thimothy
                Jul 5, 2020
                Resolved
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                Resolved

                I have bought my iphone xr with hdfc bank credit card on 13/02/2020 in aptronix chennai. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the date of purchase) i haven’t received my cashback till now, it is more than 120 days. I have asked in aptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                Jul 17, 2020
                Complaint marked as Resolved 
                Cashback has been received Thank you for the Support HDFC team
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Ajinkya Ghule
                  Jul 5, 2020
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                  I have purchased iphone11 with hdfc bank debit card on 29th feb 2020. As mentioned by hdfc bank that you will get a cashback of 6000 within 120 days from the transactional month-end. I haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sagar Dindalakoppa
                    Jul 5, 2020
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                    Address: Mahaveer Nagar Garag 581105

                    Haii this is sagar Dindalakoppa,
                    I using hdfc credit card and without my permission your one assist plan will activate to my card and you cut 1899 amount for this plan on June month ... I don't want this plan please refund my amount.

                    Regards
                    Sagar.
                    HDFC Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Sagar,
                    We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
                    Reply
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                      P
                      Prince kumar karn
                      Jul 5, 2020
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                      Address: j k plaza gwalior hdfc bank

                      Mera nam parmeshwar karn hai sir mujei 3 month seyou bhut paresn hu br br ach debit chrge lga dete hai hdfc bank ek retuen kar diya pr dusra frr hold karme diya hai plz ap jaldi solution karvayou dijiye bank k manager k pass vyou gya pr koi respose nhi deta [protected] mera acount no.hai ye or city gwalior mp branch j k plaza
                      HDFC Bank customer support has been notified about the posted complaint.
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                        J
                        Jyothish Ram
                        Jul 5, 2020
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                        I had applied for a youth account in hdfc and i got regular savings account

                        I also didnt recived any welcome kit or atm card its been 2 months
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Avinav
                          from Delhi, Delhi
                          Jul 5, 2020
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                          I purchased iphone 11 on 17/feb/2020 on 12 months emi on hdfc credit card, i was promised a cashback of 6000 within 120 days which is not credited so far, on the POS slip its clearly mentioned that i will be getting 6k cashback within 120 days but its more than 135 days already, i sent mail also but no revert.
                          HDFC Bank customer support has been notified about the posted complaint.
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                          still waiting
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                            S
                            sivaperuman
                            from Madurai, Tamil Nadu
                            Jul 4, 2020
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                            Address: TIRUNELVELI

                            I have applied for fastag through hdfc using my hdfc credit card on 24.11.2019. Rs.500/- also debited to my credit card on the same date. I have sent so many complaints over mail but till date no response. Understand through local hdfc branch that rs.500/- is still pending in my credit card account & not transferred hdfc fastag account. I am felt tired and unhappy with hdfc credit card department for such irresponse. This is final reminder to you to arrange for credit of rs.500/- to my credit card account.

                            Regards
                            S. Balasubramanian
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Ajay PB
                              from Chennai, Tamil Nadu
                              Jul 4, 2020
                              Resolved
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                              Resolved

                              Based on the hdfc bank's cashback option, the purchase was made in one of the authorized stores in february 2020.

                              120 days was the time duration for the cashback to be credited to the account, but the duration as long passed and the bank is not providing any proper update.

                              As the customer pay 3.49% interest for availing emi moratorium, request the bank to pay the same interest rate for causing a delay in returning the cashback amount.

                              Or provide the cashback at the earliest possible.
                              Dec 30, 2021
                              Complaint marked as Resolved 
                              Disbursed the cashback post raising the compliant, no communication from the back side regarding the delay and any other stuffs.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Manish Tiwari
                                Jul 4, 2020
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                                Address: H.N.77 L - EXTENSION MOHAN GARDEN UTTAM NAGAR N.D.110059

                                Hello sir. please me a copy of the " NO OBJECTION CERTIFICATE" FOR THE CREDIT CARD N.[protected] DEPOSIT AMOUNT 1490/- HDFC BANK BRANCH JANAKPURI ON DATED 22/06/2020.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  A
                                  ammar shareef
                                  from Hyderabad, Telangana
                                  Jul 4, 2020
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                                  Address: 7 Tombs Road, Tolichowki

                                  It’s been an year and the problem is still not fixed. They are putting me in a loop and is not processing my requests. Last year due to some fraudulent i had to block my atm card, netbanking and upi.
                                  I got my new card and they said that i have to visit the branch to activate my test of the services. I had filled a form long back and and they said it would take 14 days to process. It’s been an year already and nothing is being done. I called the customer care several times and they hung up on me by putting it on hold. I also visited the bank and they always ask me to fill the form again and the process continues. Please help me with this
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Kirti Danko
                                    Jul 4, 2020
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                                    I didnt received cash back of rs.6000 on purchase of apple iphone using my credit card of hdfc bank. I want the cashback. Kindly revert when will i get the same
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      [email protected]
                                      from Mumbai, Maharashtra
                                      Jul 4, 2020
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                                      Dear sir/madam

                                      I having Fastag nhai but its showing as hdfc fastag and its recharge by upi, for 500rs but the recharge not done and amount not refunded, , i have contacted hdfc BANK And customer service, hdfc fastag but didnot responding, check my details and refund my money.
                                      car no: KA03NF7645
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        V
                                        Vishnu Dua
                                        Jul 4, 2020
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                                        I purchased iphone11 128gb from reliance digital on 20.02.2020. I was entitled to receive a cashback of rs.6000 within 120 days of the date of purchase. But till date i have not received the cashback.
                                        HDFC Bank customer support has been notified about the posted complaint.
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