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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 383

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D
Duke Thimothy
Jul 5, 2020
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I have bought my iphone xr with hdfc bank credit card on 13/02/2020 in aptronix chennai. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the date of purchase) i haven’t received my cashback till now, it is more than 120 days. I have asked in aptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
Jul 17, 2020
Complaint marked as Resolved 
Cashback has been received Thank you for the Support HDFC team
HDFC Bank customer support has been notified about the posted complaint.
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    Ajinkya Ghule
    Jul 5, 2020
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    I have purchased iphone11 with hdfc bank debit card on 29th feb 2020. As mentioned by hdfc bank that you will get a cashback of 6000 within 120 days from the transactional month-end. I haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      Sagar Dindalakoppa
      Jul 5, 2020
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      Address: Mahaveer Nagar Garag 581105

      Haii this is sagar Dindalakoppa,
      I using hdfc credit card and without my permission your one assist plan will activate to my card and you cut 1899 amount for this plan on June month ... I don't want this plan please refund my amount.

      Regards
      Sagar.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Sagar,
      We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
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        P
        Prince kumar karn
        Jul 5, 2020
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        Address: j k plaza gwalior hdfc bank

        Mera nam parmeshwar karn hai sir mujei 3 month seyou bhut paresn hu br br ach debit chrge lga dete hai hdfc bank ek retuen kar diya pr dusra frr hold karme diya hai plz ap jaldi solution karvayou dijiye bank k manager k pass vyou gya pr koi respose nhi deta [protected] mera acount no.hai ye or city gwalior mp branch j k plaza
        HDFC Bank customer support has been notified about the posted complaint.
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          Jyothish Ram
          Jul 5, 2020
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          I had applied for a youth account in hdfc and i got regular savings account

          I also didnt recived any welcome kit or atm card its been 2 months
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Avinav
            from Delhi, Delhi
            Jul 5, 2020
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            I purchased iphone 11 on 17/feb/2020 on 12 months emi on hdfc credit card, i was promised a cashback of 6000 within 120 days which is not credited so far, on the POS slip its clearly mentioned that i will be getting 6k cashback within 120 days but its more than 135 days already, i sent mail also but no revert.
            HDFC Bank customer support has been notified about the posted complaint.
            still waiting
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              S
              sivaperuman
              from Madurai, Tamil Nadu
              Jul 4, 2020
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              Address: TIRUNELVELI

              I have applied for fastag through hdfc using my hdfc credit card on 24.11.2019. Rs.500/- also debited to my credit card on the same date. I have sent so many complaints over mail but till date no response. Understand through local hdfc branch that rs.500/- is still pending in my credit card account & not transferred hdfc fastag account. I am felt tired and unhappy with hdfc credit card department for such irresponse. This is final reminder to you to arrange for credit of rs.500/- to my credit card account.

              Regards
              S. Balasubramanian
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Ajay PB
                from Chennai, Tamil Nadu
                Jul 4, 2020
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                Resolved

                Based on the hdfc bank's cashback option, the purchase was made in one of the authorized stores in february 2020.

                120 days was the time duration for the cashback to be credited to the account, but the duration as long passed and the bank is not providing any proper update.

                As the customer pay 3.49% interest for availing emi moratorium, request the bank to pay the same interest rate for causing a delay in returning the cashback amount.

                Or provide the cashback at the earliest possible.
                Dec 30, 2021
                Complaint marked as Resolved 
                Disbursed the cashback post raising the compliant, no communication from the back side regarding the delay and any other stuffs.
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Manish Tiwari
                  Jul 4, 2020
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                  Address: H.N.77 L - EXTENSION MOHAN GARDEN UTTAM NAGAR N.D.110059

                  Hello sir. please me a copy of the " NO OBJECTION CERTIFICATE" FOR THE CREDIT CARD N.[protected] DEPOSIT AMOUNT 1490/- HDFC BANK BRANCH JANAKPURI ON DATED 22/06/2020.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    ammar shareef
                    from Hyderabad, Telangana
                    Jul 4, 2020
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                    Address: 7 Tombs Road, Tolichowki

                    It’s been an year and the problem is still not fixed. They are putting me in a loop and is not processing my requests. Last year due to some fraudulent i had to block my atm card, netbanking and upi.
                    I got my new card and they said that i have to visit the branch to activate my test of the services. I had filled a form long back and and they said it would take 14 days to process. It’s been an year already and nothing is being done. I called the customer care several times and they hung up on me by putting it on hold. I also visited the bank and they always ask me to fill the form again and the process continues. Please help me with this
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Kirti Danko
                      Jul 4, 2020
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                      I didnt received cash back of rs.6000 on purchase of apple iphone using my credit card of hdfc bank. I want the cashback. Kindly revert when will i get the same
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        from Mumbai, Maharashtra
                        Jul 4, 2020
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                        Dear sir/madam

                        I having Fastag nhai but its showing as hdfc fastag and its recharge by upi, for 500rs but the recharge not done and amount not refunded, , i have contacted hdfc BANK And customer service, hdfc fastag but didnot responding, check my details and refund my money.
                        car no: KA03NF7645
                        HDFC Bank customer support has been notified about the posted complaint.
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                          V
                          Vishnu Dua
                          Jul 4, 2020
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                          I purchased iphone11 128gb from reliance digital on 20.02.2020. I was entitled to receive a cashback of rs.6000 within 120 days of the date of purchase. But till date i have not received the cashback.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sanket Janwalikar
                            Jul 4, 2020
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                            I am sanket janwalikar owning credit card from hdfc. I am using credit card from 2016.
                            My cc number is 5459 * 0462 5432.

                            In this covid situation i am facing some difficulties in repayment of amount outstanding.

                            From last few days some of my friends and family members are receiving threatening calls from recovery officer and constantly harassed to core.

                            I was going through hdfc policies to respect individual in compliance to recovery.

                            But i feel its going far from that and breaking all trust i had in hdfc bank.

                            With utmost respect please help in stopping such harassment or i have to publish on public platform of such aggression harassment to family and friends.

                            Also escalated to mr aditya puri for the same
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Sanket Janwalikar
                              Jul 4, 2020
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                              Address: Hdfc bank lower parel

                              I am sanket janwalikar owning credit card from hdfc. I am using credit card from 2016.
                              My cc number is 5459 * * 5432.

                              I have wriiten to md aditya puri about harassment during covid situation.

                              In this covid situation i am facing some difficulties in repayment of amount outstanding.

                              From last few days some of my friends and family members are receiving threatening calls from recovery officer and constantly harassed to core.

                              I was going through hdfc policies to respect individual in compliance to recovery.

                              But i feel its going far from that and breaking all trust i had in hdfc bank.

                              With utmost respect please help in stopping such harassment or i have to publish on public platform of such aggression harassment to family and friends.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                arjunb.mehta
                                from Pune, Maharashtra
                                Jul 4, 2020
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                                While applying I was told that the credit card would be lifetime free. Now i am charged Rs.3000 as membership fees. I am cheated by hdfcbank
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Anand9552
                                  from Delhi, Delhi
                                  Jul 4, 2020
                                  Resolved
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                                  Resolved

                                  Address: Durgapura, Jaipur

                                  The hdfc bank has put a hold on my funds of rupees 3475.09 as mi revenue hold through gefu, ac number is
                                  Account number: 5010*3155
                                  Ifsc: hdfc0009532
                                  Branch: durgapura, jaipur
                                  The customer service is not able to give any info on this.
                                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                  Please help
                                  Thank you
                                  Jul 6, 2020
                                  Complaint marked as Resolved 
                                  No steps taken Till now. I wasn't contacted nor notified by the Bank or and Customer service from The Bank. My amount is still on Hold. I'm a student please help.. they marked it resolved without solving it.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Jul 04, 2020
                                  Updated by Anand9552
                                  mirevenue hold through gefu my account no. 5010******3155
                                  Branch:durgapura, jaipur
                                  Ifsc:hdfc0009532
                                  Amount:3475.09

                                  Jul 06, 2020
                                  Updated by Anand9552
                                  ₹ 3475 is big amount for me...
                                  Jul 06, 2020
                                  Updated by Anand9552
                                  Complaint is still not resolved and my amount is still on hold.
                                  Jul 06, 2020
                                  Updated by Anand9552
                                  Why it's showing my complaint is marked as resolved?? No action taken from the bank side to resolve my issue and still my issue is not resolved.
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                                    AnilMah36729528
                                    Jul 4, 2020
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                                    Address: gurgaon

                                    I shared my medical reports with the hr and head supervisor so that i can be transferred to my home place so that i can continue my job along with my proper treatment but they stated that it cannot be done. I asked them to consider it on early basis to which they are not even responding me on mails.
                                    My supervisor humiliates me... Working in such environment is depressing me... NO ABOVE SUPERVISOR IS RESPONDING TO MY MAILS NEITHER MY HR IS SUPPORTIVE IT FEELS INSECURE WORKING AT SUCH PLACE...
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Punitha N
                                      Jul 4, 2020
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                                      I have made a transaction on 1st July 2020 and money is deducted from the account but the money is not credited to receiver bank account. And Nobody is responding over customer care number
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Kailashkumar619
                                        Jul 3, 2020
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                                        Ad hoc statment charge ₹118 deducted from my account
                                        Without information dated on 02/07/2020.

                                        My Account number is [protected] and Cust ID is 75940092.

                                        I have visited the bank for the EMI moratorium and requested for the statement to give complaint regarding the moratorium not being applicable even when i opted for it. So the person provided me the Email statement without informing the charges or anything.

                                        I want the amount to be refunded.
                                        HDFC Bank customer support has been notified about the posted complaint.
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