Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32896
Resolved
18416
Unresolved
14480
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 383

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pooja Chandani
Jul 1, 2020
Report
Copy

Address: [email protected]

I purchased an Iphone 11 on 14th Feb 2020 with a cashback offer of 6000, however I have still not received the cashback. Generally they say that the cashback comes at yhe time of 4th emi, however I have not yet received the same. In July I will be paying the 4 th emi instalment.
+1 photos
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ankusaini3
    Jul 1, 2020
    Report
    Copy

    I have bought my iphone11 on emi with hdfc bank credit card on 29/02/2020 from Imagine store at Elante mall in Chandigarh. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in store they said to check with bank. Kindly resolve this issue as soon as possible & credit the cashback amount. Thanks
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2020
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
    Jul 02, 2020
    Updated by Ankusaini3
    Where I can find the reference number ? Kindly help
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Swaminathan Prabaharan
      Jul 1, 2020
      Report
      Copy

      Dear sir,

      I bought an iphone xr from poorvika mobiles, chrompet, chennai on feb 8th through my hdfc bank debit card emi option which promised to offer rs. 5000/- cashback within 120 days from the date of purchase. It has been 142 days and i still have not received the cash back from hdfc bank.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivashankar P
        Jul 1, 2020
        Report
        Copy

        I Bought iphone xr on dec 2019, still the cash back is not received from the back side.

        loan number
        7361468
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Akash Deore
          Jul 1, 2020
          Report
          Copy

          Address: Nashik , maharashtra

          Hello

          my account balance was -6500₹

          i deposited 6500₹ today, still it is showing funds on hold.

          mirevenue hold through gefu
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratulgoel88
            Jul 1, 2020
            Report
            Copy

            Dear Team,
            I had purchased an iphone 11 on 11-Feb-2020 and i am eligible for 6000 rupees cashback as i have purchased my iphone through HDFC debit card it was clearly written on credit Card slip about the cashback.
            And, this cash back was supposed to get credited within 120 days from the transaction month and this time period has already crossed and still didnt get any amount.
            so, requesting you kindly look into matter and suggest whom to contact for the same.

            Regards
            Pratul Goel
            +3 photos
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 01, 2020
            Updated by Pratulgoel88
            My Email Id is [protected]@gmail.com for any communication.

            Jul 16, 2020
            Updated by Pratulgoel88
            Still no reply, pls let me know when I will recieve the cashback.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ashish2594
              Jul 1, 2020
              Report
              Copy

              I have done a purchase using HDFC credit card and it was mentioned that i will get get cashback of 10% within 90 days of transaction. But i have not received even after 120 days.
              Customer care/phone banking people are not available to take complaints. Online portal has all other options to complain on but this topic is not available.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pankajarsad
                Jul 1, 2020
                Report
                Copy

                Address: Gond Plot Subhash Square Behind Lambat Advocate Wardha.

                Dear team,

                Please help on below issue.

                In my salary account Mi revenue GEFU hold for amount of Rs 830.65 .

                What can i do for removing hold transaction.

                Account No - [protected]

                Name - Pankaj Arsad
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prashant Kumar DP
                  Jul 1, 2020
                  Report
                  Copy

                  False training letter

                  Sir
                  Third-party has call up me and the asked pay the money for the appointment and to get the job
                  We have paid them RS-3750 and leter on we found that the letter which they sent me is not correct.
                  Sir plz help me to solve this problem
                  They ask me to pay on this account number
                  A.c holder name: Satish dhiman
                  A.c number : [protected]
                  I.f.s.c code : KKBK0000218
                  There number is Amit...
                  Helpful
                  7 other people found this review helpful
                  7 found this helpful
                  Write a comment
                  Report
                  Copy
                  S
                  Sri Uma
                  Jul 1, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hdfc pegadapalli

                  Dear hdfc bank
                  I request you kindly resolve an issue about revenue hold of 20, xxxx
                  .
                  The amount was not belongs to me
                  The amount transfer by my institute correspondent for his construction purpose of 1 lakh
                  In that 28000 was hold.. As my revenue hold through gefh
                  I request you please un hold that amount
                  ..
                  I will pay penalties when i receive my salary

                  Please understand

                  A/c:
                  [protected]

                  Thank you
                  If
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  5 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kulwinder Singh Pannu
                    Jul 1, 2020
                    Report
                    Copy

                    I am hdfc bank credit card holder and my credit card number ending 9809. I had reported the fraud of purchase from my card and asked to block it, that time they told me about one assist and they told total fee will be rs.1899 for one year but now they debit rs. 2999.in the statement of my credit card due to pay on 12 july 2020. I don’t want to be continue this service further. So kindly cancel it and refund the amount debited.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Kulwinder Singh, We regret the inconvenience caused. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority - Nitesh, Team OneAssist
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Majaz555
                      Jul 1, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hello team,

                      I see there is a unauthorized charges on my account today (July 1st) of rs.1239.00 with reason "inter-brn cash chg incl gst"

                      How can this be done without uninformed??

                      Customer i'd:[protected]
                      Mobile number: [protected]

                      Need an immediate response

                      Thanks
                      +1 photos
                      Jul 2, 2020
                      Complaint marked as Resolved 
                      This is a fucking scam..they called me and sent an OTP for me IPIN re-generation be care full guys Don't post any account details
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dinesh Guram
                        Jul 1, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hdfc hold my fund 3450 under mirevenue hold through gffu ansd also charge ach return charges 4 time
                        Ac no is :[protected]
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rdxsharmaa
                          Jul 1, 2020
                          Report
                          Copy

                          I have purchased iphone 11 in the month of february but i didn't received my cashback amount as per the offer. Note:- 120 days are completed.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pratiksha Prajapati
                            Jul 1, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Today 1 jul 20, i am a transaction at dmart thergaon pune of 2178.37, amount get deducted from my account but not received at recipient end due to connection error. The transaction got failed. As per their information i will get a instant refund of that money from bank side, but the same didn't happened. Request to check for the transaction and process the refund.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 02, 2020
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vanaj Nayak
                              Jul 1, 2020
                              Report
                              Copy

                              Purchase date : 5th january 2020
                              Client : home center (Life style internationabangalore)
                              Offer : 10% cashback on purchases above 2499 (Attached image below)
                              Transaction amount : 84622

                              It's been 180 days now.. Where is the cashback?
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                arpitrawat2286
                                Jul 1, 2020
                                Report
                                Copy

                                Hi,

                                I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

                                I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

                                It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

                                Please check and inform me why i haven't received any cashback on my credit card.

                                Bank details are as follows:

                                Account holder: arpit rawat

                                Regards,

                                Arpit rawat
                                Email [protected]@gmail.com
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  arpitrawat2286
                                  Jul 1, 2020
                                  Report
                                  Copy

                                  I had purchased a apple macbook pro pro from the official apple store and done a transaction of rs 1, 19, 000 on feb 29th, 2020.

                                  I was eligible for a cashback of rs 7000 to rs 8, 000 as mentioned in the transaction slip and also confirmed by the apple retailers.

                                  It has been over 120 days and i have not received a single money as cashback from the hdfc bank account.

                                  Please check and inform me why i haven't received any cashback on my credit card.

                                  Transaction message is attached int mail itself.

                                  I have also tried contacting hdfc by email but they have not replied yet.

                                  Regards,

                                  Arpit rawat

                                  [protected]@gmail.com
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  arpitrawat2286's [Complaint's author] reply, Jul 1, 2020
                                  The reference number is hidden in the above mentioned comment
                                  I have sent a mail to you guys on Jul 11th and today also on [protected]@hdfc.com
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Somesh000007
                                    Jul 1, 2020
                                    Report
                                    Copy

                                    recurring : 5.90 rupees deduction from my hdfc account

                                    Hi,

                                    I have seen regular deduction of 5.90 rupees from my hdfc account with cheque number starting with mir.
                                    I am worried about it. Can anyone help me to understand it?

                                    Thanks,
                                    Somesh...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    M
                                    Madan081
                                    Jul 1, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Mere credit card ending 8532 mein june month ki statment mein 04/06/2020 ko 25000 rs ki payment galat deduct ki gayi hai joki refund karein

                                    Madan saini

                                    [protected]
                                    +1 photos
                                    Jul 23, 2020
                                    Complaint marked as Resolved 
                                    Complaint Resolved
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit