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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026

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Address: Mumbai

I have bought my iphone 11 128 gb with hdfc bank credit card on 6th february 2020 from apptronix mumbai. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days), i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible. If its not resolved then i will lost my faith with hdfc bank for any future transaction.

Jul 17, 2020

Complaint marked as Resolved

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Address: Mumbai

I have bought my iphone11 with hdfc bank debit card on 6/2/2020 in apptronix mumbai using my hdfc bank credit card. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Jul 17, 2020

Complaint marked as Resolved

Refunded

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2020

Verified Support

Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the offer details with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Customer Assistance

ramanujanDP's [Complaint's author] reply, Jun 28, 2020

What will be the reference number in this regard

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When i am trying to rest ipin, it says account locked for user. I retried the same after waiting for a week. Still same issue. When i called for ivr, it ask me to visit branch which is not possible due to covid situation

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I bought iphone on 11 nov, 2019. Till now cashback not recieved. It have been more 6 months.

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I have purchased iphone 11 dated 26 february 2020. It's been more than 120 days but the cashback of 6000/- is still not recieved. I hope this gets resolved quickly.

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Mistakenly, i have done a recharge on a wrong mobile no. Through hdfc payzapp. I would like to file a recharge reversal and refund request for the transaction.

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Address: E-1, SHRIPAL NAGAR, MANDIA ROAD, PALI 306401 RAJASTHAN

Dear sir

I had requested for a cheque book from my current account number [protected] under net banking on 8 or 9 june 2020.

But even today, till 27 june 2020, i have not received the cheque book.

And please do not stop my complaint by writing in the reply of this mail that your cheque book is late due to covid-19.

You just tell me that on which date you have sent my cheque book & from which courier u have sent it, & when will i get it? And if it is not sent, when will it be sent?

Please give me all details as soon as possible.

Thanking you.

From :
Bharti kothari
Prop. : vinayak process
E-1, shripal nagar
Mandia road
Pali 306401 (Rajasthan)
Mob. : [protected]

A/c no. :[protected]

Customer id :[protected]

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Address: à¤°à¥‡à¤²à¥à¤µà¥‡ à¤•à¥à¤µà¤¾à¤Ÿà¤° à¤¨à¤‚à¤¬à¤° 124/B,à¤°à¥‡à¤²à¥à¤µà¥‡ à¤²à¥‹à¤•à¥‹ à¤•à¥‰à¤²à¥‹à¤¨à¥€ à¤œà¤¾à¤®à¤¨à¤—à¤° à¤®à¥ˆà¤¨ à¤°à¥‹à¤¡,à¤°à¤¾à¤œà¤•à¥‹à¤Ÿ PIN-360006

I am a parakram singh jadeja son, lakhdhir singh jadeja railway security force rajkot post, i have taken a loan of rs. 1200000 on 18.03.2019 under home loan no[protected]. My annual income is rs. 600000 / - i have completed the subsidy. The document was submitted to hdfc bank 150 fit ring road branch rajkot on 07.04.2020, but till date i have not received the subsidy received by the pradhan mantri awas yojana, in this regard, i have directly met the bank manager but many times he did not make me aware of the reality and came with me indecently, please sir, please give me all cds on my home loan, pradhan mantri awas yojana, so that i and my family will be able to get rid of these problems.

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I purchased one mobile (19990 rs) on 24 jan 2020. And there was 10% cashback if paid via hdfc credit card. I have not received my 1990/- till 27 june. I tried contacting them on their call center/online complain. But no option to choose for such kind of issue. Finally posting my issue here.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 27, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

K

Krish2020

Jun 29, 2020

what is this
TT[protected
where is the reference number

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Address: India

177/- has been charged against my account this is not acceptable. If bank does that appropriate things regarding charges then it’s harrasment to clients like me... I need refund of it

My account no [protected]

My address is ludhiana
Bank branch hdfc bank ferozegandhi market

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Jun 27, 2020

Updated by Varuun Dhall Please remove my number, account no from public domain

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I recently received my new hdfc emi card.
Received a text saying
"dear cardmember, oneassist membership fee has been debited on your card ending 4333. Membership will be processed and welcome kit dispatched shortly."
I did not apply for any membership. And this was done without my consent.
Kindly cancel the membership and revert the amount at your earliest.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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G

Giselle Pereira

Jun 27, 2020

I need to know why One assist has deducted money from my credit card without my consent. Kindly look into this matter.

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jun 29, 2020

Dear Giselle,
We regret the inconvenience caused to you. Please provide your registered contact number or membership id on this link http://survey.webengage.com/ws/~1qq44ps or you can also drop these details on our Twitter DM or Facebook inbox and we shall look into this matter on a priority and process the refund - Nitesh, Team OneAssist

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Address: 26/2, RAMKALI MUKHERJEE LANE SINTHEE, MALIRBAGAN MATH

I am not receiving otps in my international number even after bank confirmed the change

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A

Anurup Majumder

Jul 13, 2020

No one helps in HDFC Bank

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Hi,

I have paid all the overdues then why bank has again put a hold of rupees 185k i am a salaried person and i have medical issues but still you guys are putting a hold even i have paid whole amount. Therefore please remove the hold

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The hdfc bank has put a hold on my funds of rupees 486.51 as mi revenue hold through gefu, account details is
Account number: [[protected]*]
Ifsc: hdfc0002870
Branch: brookefields
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

If this is because of not maintaining account balance because i move my amount to different account as soon as i get salary. Then please note this is a salary account and deduction on salary account is not permitted.

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Jun 26, 2020

Updated by lovishkhanduja I[censored] search also on google on top under HDFC bank website itself it shows there is no minimum balance to maintain for Salaried account i.e. it is a Zero amount balance account. Then why there is a deduction happened?????

Jul 03, 2020

Updated by lovishkhanduja what kind of deductions you ppl are making in my HDFC account. It is a salary account and as per guidelines no active salary account should be charged for minimum account balace.

Again i had deduction of rs 103.49 on 15th June 2020
and rs 486.53 on 2nd July 2020.

Can someone respond on my query.

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Money has been deducted from my account a total of ₹1769 in three transactions of ₹590. This amount was first on hold when i didn't have any money in my account it resulted in my account going into negative but as soon as money got in my account it has been deducted. I want full explanation what it is for and also i want the refund for it. I'm really unhappy about this as it has been deducted from the money which was very important for some personal use.

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Address: Gondia 441614

Sir help me please

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I applied for credit card, i recieved phone that i don’t need to submit documents since i was already having a savings account, a salesman came and took the photo of my premises and bussiness, then after 15 days recieved reply that card declined, these 15 days were important, despite satisfying all the condition i don’t know why they declined, i[censored] wanted to decline then why didn’t u tell earlier this is not your house that u can tell when u want, other people have other work to do, i especially switched to hdfc for their service but now i realise all are same, useless. Kindly enquire on the same, removing my account then seems the only option.

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Address: Bhainsa,nirmal district, Telangana

My name is vamshi krishna and i had ordered redmi k20pro of rs.17200 in flipkart on 18th june and cancelled it on same day after 5 hours i returned this order due to personal reason.

Flipkart initiated the amount to my card but i still didn't get the money. Flipkart sent this reference number (082514)
And told me to ask bank executive but bank executive said that amount is not credited ask to flipkart. So i am totally confused about the issue.

Please kindly respond to this complaint it's very urgent. My card number is ([protected])

Thanks you sir

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Address: Navkar Co op Hsg , Plot no - 140 , flat number - 402 , Near Gundach banglow, road no - 9 ,goregaon ( w) , pin code - 400104 , Maharashtra, india

So many time call to hdfc credit crad customer care, date of - 7 th april 2020, 3 time cash withdrawal my credit card, i am fill dispute form, fri in police station, but hdfc bank send me statement add 3 fraud transaction and penalty

+1 videos

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I have called hdfc fastag customer care more than 10 times and registered complaints regarding fastag blacklisted issue. But the issue is yet to be resolved. But every time i call, they say it will get resolved in 3 days but its been 5 months. Pathetic service.
Kindly look into it.
Complaint id - i0011022

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